R-08-04-10-11E1 - 4/10/2008 RESOLUTION NO. R-08-04-10-11E1
WHEREAS, in 1994 the City of Round Rock developed the
"Friendly Rock" Program to provide charitable assistance to citizens
for municipal utility related costs, and
WHEREAS, the Round Rock Area Serving Center administers the
funds generated by the "Friendly Rock" Program, and
WHEREAS, since its inception, customer participation has been
minimal, while the community need has grown, and
WHEREAS, a modification of the utility bill format will allow
for the automatic inclusion of $1 . 00 per month participation in the
program, Now Therefore
BE IT RESOLVED BY THE COUNCIL OF THE CITY OF ROUND ROCK,
TEXAS,
That the City Council hereby approves the modification of the
utility bill format to include the "Friendly Rock" Program, as shown
in Exhibit "A" , attached hereto and incorporated herein.
The City Council hereby finds and declares that written notice
of the date, hour, place and subject of the meeting at which this
Resolution was adopted was posted and that such meeting was open to
the public as required by law at all times during which this
Resolution and the subject matter hereof were discussed, considered
and formally acted upon, all as required by the Open Meetings Act,
Chapter 551, Texas Government Code, as amended.
RESOLVED this 10th day of Apri 1, 2 8
NYLE L Mayor
Ci d Ro
ATTEST: ck, Texas
SARA L. ITE, City Secretary
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0 1 1 3 3 7 1 2
❑None ❑$3 ❑$5 ❑Other$
Signature Foetidly Rock PrO930
AFTERACCOUNT NUMBER AMOUNT
DUE DATE PENALTY DATE
DUE DATETOTAL
02/03/2008 F_
02/05/2008 $ 67.52 $ 62.47
INCLUDES FRIENDLY ROCK
.. DI ............. c. DONATION
"AUTO''SCH 5- GIT 78664 �+
19
Detach this portion and return with your payment in the envelope
provided.Please do not fold or attach this stub to the payment check.
QUESTIONS?Call 5t2-2f8-546o
........................................................................................................................................................
SERVICE ADDRESSMBERACC•
PERIODUNTNU
NUMBER SEWER METER READING IN-• • 00 GALLONS
OF DAYS AVERAGE
PREVIOUS • •
93582=5/8METER
31 00000046 0000009550 0000009606 00000056
$24.48 CURRENT BILL DATE 01/15/2008
$24.00
RESIDENTIAL GARBAGE $ 12.00 LAST PAYMENT WAS RECEIVED ON 01/04/2008
TAX $ 99
CURRENT BILL $61.47 IN THE AMOUNT OF -$56.64
PREVIOUS BAL. $ .00
TOTAL BILL $ 61.47 TO AVOID A LATE CHARGE OF $ 6.05
FRIENDLY ROCK DONATION $1.00 PLEASE PAY BY DUE DATE OF 02/03/2008
TOTAL DUE $ 62.47
--------------
Beginning with the current billing, you will see a$1.00 donation for our"Friendly Rock"
program added to your current billed amount. There are two totals, one that includes the $1.00
donation and one without the donation amount. You are free to pay whichever amount you
choose without penalty by the specified due date. If you would prefer not to have this amount
billed on your account please sign and mark the "none"box and return the top portion of your
bill to us or call us at 218-5460.
Lobby Hours Utility Billing Department
9 A.M. - 5 P.M. Monday-Friday 221 East Main Street
Drive-through 8 A.M. - 6 P.M. Round Rock, Texas 78664
IRrOUNDROCK,TEXAS 512-218-5460
P .PASSION.PROSPERITY. www.roundrocktexas.govEXHIBIT
RR-BILL-0108 Pay by phone 1-800-565-1800
RRBILL- 19 Convenience fees apply "All
DATE: April 3, 2008
SUBJECT: City Council Meeting - April 10, 2008
ITEM: 11E1. Consider a resolution approving the modification of the City's utility bill
format to include the "Friendly Rock" program.
Department: Finance
Staff Person: Cindy Demers, Finance Director
Justification:
This resolution approves a modified utility bill format that allows for the automatic inclusion
of $1 per month participation in the "Friendly Rock" Program. The format change is
intended to make participation more convenient for customers however the program
remains voluntary and customers can opt out at their choice.
Funding:
Cost: N/A
Source of funds: N/A
Outside Resources:
Lori Scott, Round Rock Area Serving Center
Background Information•
"Friendly Rock" was set up by the City in 1994 as a voluntary program for the City's utility
customers to contribute funds to assist other customers having temporary difficulty making
their municipal utility payments. The program is administered through the Round Rock Area
Serving Center. Since inception customer participation has been minimal averaging less
than 1% of the total customer base while the community need continues to grow.
Public Comment: N/A