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CM-2017-1562 - 12/1/2017CITY OF ROUND ROCK AGREEMENT FOR PURCHASE OF ANNUAL SUPPORT AND PREVENTATIVE MAINTENANCE PLAN FOR WIRELESS TRAFFIC COMMUNICATIONS SYSTEM WITH ALPHA OMEGA WIRELESS, INC. THE STATE OF TEXAS § CITY OF ROUND ROCK § COUNTY OF WILLIAMSON § COUNTY OF TRAVIS § KNOW ALL BY THESE PRESENTS: THIS AGREEMENT (referred to herein as the "Agreement"), is for purchase of annual support and preventative maintenance plan for the City of Round Ro ' • . 'fireless Traffic Co ications System, and related goods services, and is made on the d y of the month of C , { OI7, by and between the CITY OF ROUND RO .K, a Texas home -rule municipality, whose offices are located at 221 East Main Street, Round Rock, Texas 78664-5299 (referred to herein as "City"), and ALPHA OMEGA WIRELESS, INC., whose offices are located at 8707 South Congress, Suite B260, Austin, Texas 78745 (referred to herein as "Vendor"). This Agreement supersedes and replaces any previous agreements between the named parties, whether oral or written, and whether or not established by custom and practice. RECITALS: WHEREAS, City has determined that there is a need for the delineated goods and services; and WHEREAS, City desires to contract for the provision of such goods and services, and City desires to purchase same from Vendor; and WHEREAS, Section 252.022(4) of the Texas Local Government Code states that expenditures for items available for only one source are exempt from competitive bidding requirements; and WHEREAS, Vendor is the sole source provider of the goods and services being purchased pursuant to this Agreement; and WHEREAS, the parties desire to enter into this Agreement to set forth in writing their respective rights, duties and obligations hereunder; 00390066/ss2 CH -201-7-15,2_ NOW, THEREFORE, WITNESSETH: That for and in consideration of the mutual promises contained herein and other good and valuable consideration, the sufficiency and receipt of which are hereby acknowledged, it is mutually agreed between the parties as follows: 1.01 DEFINITIONS A. Agreement means the binding legal contract between City and Vendor whereby City is obligated to buy specified goods and Vendor is obligated to sell same. The Agreement includes any exhibits, addenda, and/or amendments thereto. B. City means the City of Round Rock, Williamson and Travis Counties, Texas. C. Effective Date means the date upon which the binding signatures of both parties to this Agreement are affixed. D. Force Majeure means acts of God, strikes, lockouts, or other industrial disturbances, acts of the public enemy, orders of any kind from the government of the United States or the State of Texas or any civil or military authority, insurrections, riots, epidemics, landslides, lightning, earthquakes, fires, hurricanes, storms, floods, restraint of the government and the people, civil disturbances, explosions, or other causes not reasonably within the control of the party claiming such inability. E. Goods mean the specified supplies, materials, commodities, or equipment. F. Services mean work performed to meet a demand or effort by Vendor to comply with promised delivery dates, specifications, and technical assistance specified. G. Vendor means Alpha Omega Wireless, Inc., or any of its corporate structures, successors or assigns. 2.01 EFFECTIVE DATE, TERM, ALLOWABLE RENEWALS, PRICES FIRM A. This Agreement shall be effective on the date this Agreement has been signed by each party hereto, and shall remain in full force and effect unless and until it expires by operation of the term indicated herein, or is terminated as provided herein. B. The term of this Agreement shall be for thirty-six (36) months from the effective date hereof. C. Prices shall be firm for the duration of this Agreement. No separate line item charges shall be permitted for invoicing purposes, including but not limited to equipment rental, demurrage, costs associated with obtaining permits, or any other extraneous charges. D. City reserves the right to review the relationship at any time, and may elect to terminate with or without cause or may elect to continue. 3.01 CONTRACT DOCUMENTS AND EXHIBITS The goods and services which are the subject matter of this Agreement are described in Exhibit "A," and the sole source exemption letter is attached Exhibit "B," both together with this Agreement, comprise the total Agreement and they are fully a part of this Agreement as if repeated herein in full. 4.01 ITEMS; COSTS A. The goods and services subject to this Agreement are listed in Exhibit "A." B. The City shall be authorized to pay the Vendor an amount not-to-excced Seven Thousand Five Hundred and No/100 Dollars ($7,500.00) per year for a total not -to -exceed amount of Twenty -Two Thousand Five Hundred and No/100 Dollars ($22,500.00) for the entire term of this Agreement. 5.01 INVOICES All invoices shall include, at a minimum, the following information: A. Name and address of Vendor; B. Purchase Order Number; C. Description and quantity of items received; and D. Delivery dates. 6.01 NON -APPROPRIATION AND FISCAL FUNDING This Agreement is a commitment of City's current revenues only. It is understood and agreed that City shall have the right to terminate this Agreement at the end of any City fiscal year if the governing body of City does not appropriate funds sufficient to purchase the services as determined by City's budget for the fiscal year in question. City may affect such termination by giving Vendor a written notice of termination at the end of its then -current fiscal year. 7.01 PROMPT PAYMENT POLICY In accordance with Chapter 2251, V.T.C.A., Texas Government Code, any payment to be made by City to Vendor will be made within thirty (30) days of the date City receives goods under this Agreement, the date the performance of the services under this Agreement are completed, or the date City receives a correct invoice for the goods or services, whichever is later. Vendor may charge interest on an overdue payment at the "rate in effect" on September 1 of the fiscal year in which the payment becomes overdue, in accordance with V.T.C.A., Texas Government Code, Section 2251.025(b). This Prompt Payment Policy does not apply to payments made by City if A. There is a bona fide dispute between City and Vendor, a contractor, subcontractor, or supplier about goods delivered or the service performed that causes the payment to be late; or B. There is a bona fide dispute between Vendor and a subcontractor or between a subcontractor and its supplier about the goods delivered or the service performed that causes the payment to be late; or C. The terms of a federal contract, grant, regulation, or statute prevent City from making a timely payment with federal funds; or D. The invoice is not mailed to City in strict accordance with any instruction on the purchase order relating to the payment. 8.01 GRATUITIES AND BRIBES City may, by written notice to Vendor, cancel this Agreement without incurring any liability to Vendor if it is determined by City that gratuities or bribes in the form of entertainment, gifts, or otherwise were offered or given by Vendor or its agents or representatives to any City officer, employee or elected representative with respect to the performance of this Agreement. In addition, Vendor may be subject to penalties stated in Title 8 of the Texas Penal Code. 9.01 TAXES City is exempt from Federal Excise and State Sales Tax; therefore, tax shall not be included in Vendor's charges. 10.01 ORDERS PLACED WITH ALTERNATE VENDORS If Vendor cannot provide the goods as specified, City reserves the right and option to obtain same from another source or supplier(s). 11.01 INSURANCE Vendor shall meet all requirements as stated in the attached Invitation for Bid IFB 17-009 (including all attachments and exhibits), and its bid response; and as set forth at htto://www.roundrocktcxas.gov/w, p-content/uploads/2014/12/corr�insurance_07.20112.udf 12.01 CITY'S REPRESENTATIVE City hereby designates the following represcntative(s) authorized to act in its behalf with regard to this Agreement: Bobby Mercer, Superintendent Transportation Department 2008 Enterprise Drive Round Rock, TX 78664 512-341-3309 bmercerQroundrocktexas. aov 13.01 RIGHT TO ASSURANCE Whenever either party to this Agreement, in good faith, has reason to question the other party's intent to perform hereunder, then demand may be made to the other party for written assurance of the intent to perform. In the event that no written assurance is given within the reasonable time specified when demand is made, then and in that event the demanding party may treat such failure as an anticipatory repudiation of this Agreement. 14.01 DEFAULT If Vendor abandons or defaults hereunder and is a cause of City purchasing the specified services elsewhere, Vendor agrees that it will not be considered in the re -advertisement of the service and that it may not be considered in future bids for the same type of work unless the scope of work is significantly changed. Vendor shall be declared in default of this Agreement if it does any of the following: A. Fails to make any payment in full when due; B. Fails to fully, timely and faithfully perform any of its material obligations hereunder; C. Fails to provide adequate assurance of performance under the "Right to Assurance" section herein; or D. Becomes insolvent or seeks relief under the bankruptcy laws of the United States. 15.01 TERMINATION AND SUSPENSION A. City has the right to terminate this Agreement, in whole or in part, for convenience and without cause, at anytime upon thirty (3 0) days' written notice to Vendor. 5 B. In the event of any default by Vendor, City has the right to terminate this Agreement for cause, upon ten (10) days' written notice to Vendor. C. Vendor has the right to terminate this Agreement only for cause, in the event of material and substantial breach by City, or by written mutual agreement to terminate. D. In the event City terminates under subsections (A) or (B) of this section, the following shall apply: Upon City's delivery of the referenced notice to Vendor, Vendor shall discontinue all services in connection with the performance of this Agreement and shall proceed to cancel promptly all existing orders and contracts insofar as such orders and contracts are chargeable to this Agreement. Within thirty (30) days after notice of termination, Vendor shall submit a statement detailing the goods and/or services satisfactorily performed under this Agreement to the date of termination. City shall then pay Vendor that portion of the charges, if undisputed. The parties agree that Vendor is not entitled to compensation for services it would have performed under the remaining term of the Agreement except as provided herein. 16.01 INDEMNIFICATION Vendor shall defend (at the option of City), indemnify, and hold City, its successors, assigns, officers, employees and elected officials harmless from and against all suits, actions, legal proceedings, claims, demands, damages, costs, expenses, attorney's fees, and any and all other costs or fees arising out of, or incident to, concerning or resulting from the fault of Vendor, or Vendor's agents, employees or subcontractors, in the performance of Vendor's obligations under this Agreement, no matter how, or to whom, such loss may occur. Nothing herein shall be deemed to limit the rights of City or Vendor (including, but not limited to the right to seek contribution) against any third party who may be liable for an indemnified claim. 17.01 COMPLIANCE WITH LAWS, CHARTER AND ORDINANCES A. Vendor, its agents, employees and subcontractors shall use best efforts to comply with all federal and state laws, City's Charter and Ordinances, as amended, and with all applicable rules and regulations promulgated by local, state and national boards, bureaus and agencies. B. Vendor acknowledges and understands that City has adopted a Storm Water Management Program (SWMP) and an Illicit Discharge Ordinance, Sections 14-139 through 14- 152 of the City's Code of Ordinances, to manage the quality of the discharges from its Municipal Separate Storm Sewer System (MS4) and to be in compliance with the requirements of the Texas Commission on Environmental Quality (TCEQ) and the Texas Pollutant Discharge Elimination System (TPDES). The Vendor agrees to perform all operations on City -owned facilities in compliance with the City's Illicit Discharge Ordinance to minimize the release of pollutants into the MS4. The Vendor agrees to comply with of the City's stormwater control measures, good housekeeping practices and any facility specific stormwater management operating procedures specific to a certain City facility. In addition, the Vendor agrees to comply with any applicable TCEQ Total Maximum Daily Load (TMDL) Requirements and/or I -Plan requirements. C. In accordance with Chapter 2270, Texas Government Code, a governmental entity may not enter into a contract with a company for goods or services unless the contract contains written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel and will not boycott Israel during the tern of this contract. The signatory executing this Agreement on behalf of Vendor verifies Vendor does not boycott Israel and will not boycott Israel during the term of this Agreement. 18.01 ASSIGNMENT AND DELEGATION The parties hereby bind themselves, their successors, assigns and legal representatives to each other with respect to the terms of this Agreement. Neither party shall assign, sublet or transfer any interest in this Agreement without prior written authorization of the other party. 19.01 NOTICES All notices and other communications in connection with this Agreement shall be in writing and shall be considered given as follows: A. When delivered personally to recipient's address as stated in this Agreement; or B. Three (3) days after being deposited in the United States mail, with postage prepaid to the recipient's address as stated in this Agreement. Notice to Vendor: AIpha Omega Wireless, Inc. 8707 South Congress Avenue, Suite B260 Austin, TX 78745 Notice to City: City Manager Stephen L. Sheets, City Attorney 221 East Main Street AND TO: 309 East Main Street Round Rock, TX 78664 Round Rock, TX 78664 Nothing contained herein shall be construed to restrict the transmission of routine communications between representatives of City and Vendor. 20.01 APPLICABLE LAW; ENFORCEMENT AND VENUE This Agreement shall be enforceable in Round Rock, Texas, and if legal action is necessary by either party with respect to the enforcement of any or all of the terms or conditions herein, exclusive venue for same shall lie in Williamson County, Texas. This Agreement shall be governed by and construed in accordance with the laws and court decisions of the State of Texas. 21.01 EXCLUSIVE AGREEMENT This document, and all appended documents, constitutes the entire Agreement between City and Vendor. This Agreement may only be amended or supplemented by mutual agreement of the parties hereto in writing, duly authorized by action of the City Manager or City Council. 22.01 DISPUTE RESOLUTION City and Vendor hereby expressly agree that no claims or disputes between the parties arising out of or relating to this Agreement or a breach thereof shall be decided by any arbitration proceeding, including without limitation, any proceeding under the Federal Arbitration Act (9 USC Section 1-14) or any applicable state arbitration statute. 23.01 SEVERABILITY The invalidity, illegality, or unenforceability of any provision of this Agreement or the occurrence of any event rendering any portion or provision of this Agreement void shall in no way affect the validity or enforceability of any other portion or provision of this Agreement. Any such void provision shall be deemed severed from this Agreement, and the balance of this Agreement shall be construed and enforced as if this Agreement did not contain the particular portion or provision held to be void. The parries further agree to amend this Agreement to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. The provisions hereof shall not prevent this entire Agreement from being void should a provision that is of the essence of this Agreement be determined to be void. 24.01 MISCELLANEOUS PROVISIONS Standard of Care. Vendor represents that it employs trained, experienced and competent persons to perform all of the services, responsibilities and duties specified herein and that such services, responsibilities and duties shall be performed in a manner according to generally accepted industry practices. Time is of the Essence. Vendor understands and agrees that time is of the essence and that any failure of Vendor to fulfill obligations for each portion of this Agreement within the agreed timeframes will constitute a material breach of this Agreement. Vendor shall be fully responsible for its delays or for failures to use best efforts in accordance with the terns of this Agreement. Where damage is caused to City due to Vendor's failure to perform in these circumstances, City may pursue any remedy available without waiver of any of City's additional legal rights or remedies. Force Majeure. Neither City nor Vendor shall be deemed in violation of this Agreement if it is prevented from performing any of its obligations hereunder by reasons for which it is not responsible as defined herein. However, notice of such impediment or delay in performance must be timely given, and all reasonable efforts undertaken to mitigate its effects. Multiple Counterparts. This Agreement may be executed in multiple counterparts, any one of which shall be considered an original of this document; and all of which, when taken together, shall constitute one and the same instrument. [Signatures on the following page.] IN WITNESS WHEREOF, City and Vendor have executed this Agreement on the dates indicated. City of Round Rock, Texas By: A4.�. 4 PrintedL:-n _ 60of Title: {'►`� Y { _ Date Signed: ! • (-7 For City, Attest: By: �&ML . IM" Sara L. White, City Clerk For City, roved as to Fo m: By: Stephan L. Bets, City Attorney Alpha Omega Wireless, Inc. By: Pric Name: ws . Title: - Date Signed: Alpha Omega Wireless, Inc.— Wireless Technologies QtjolaliOn Quotation for Rptplo-O&T 7tA5 Annual Support and Maintenance 2017-2018 8/21/2017 Presented by: I& Alpha Omega Wireless 8708 S. Congress Ave, Suite B-260 HUS Austin, TX 78745 800-997-9250 main 512-298-1646 fax www.aowirelcss.com info@nowircless.com NAtT E ` This document contains strict. proprietary, and confidential Information that has been developed andlor obtained by Alpha Omega VAreless'". The enclosed Information -.n this document is an asset of Alpha Omega VVIralass'" which provides a significani competitive advantage, and requires protection from improper discloser. No part of this document n any manner, either directly or Indirectly, shall be disclosed. divulged, duplicated. or used. In whole or In part for any purpose outside of the Client mentioned with In this doeumeni, its employees, agents, and representatives other than for rJlent evaluation. Exhibit "A Alpha Omega Wireless, Inc. -- Wireless Technologies duotalion 97M S. Confess spite s-260 AusibLU 79745 900-M-9250 main 512492-2695 ft laftoaoo ky1m cam Support & Maintenance Quotation Bill to: Cate: 812112097 City of Round Rock clo Bobby Mercer Client Quote 0: CRR2017WS 2095 Lamar Round Rock, TX 78664 (512) 341-3309 bmercerCroundrocktexas.gov Alpha Omega Wireless Is providing the following price quote for the services listed: Note: Ouotatlon vdid for 30 doter SERVICES DESCR"PTION HOURS I RATE PRICE TOTAL. Annual Maintenance & Support Agreement "SNver Plan" 1- On -tall ilii rt for trouble shoo i 6 2 — Onslte support 18 3 — Annual Site Visit & Link RecerlVication d of Links 61 1 .00 T,500.00 DATES OF SERVICE 1011117 to 9130118 Estimated Total iT 3011.00 NOTE: Pricing discounted for City of Round Rock based on number of links Also included Is maintenance for the WiMax equipment installed by AO Wireless as part of the project or these six SAF links installation. Exhibit "A" Alpha Omega Wireless, Inc — mllrmretess To!r-hfiolorpes 0(lololion Annual Maintenance and Support Alpha Omega Wireless offers to its clients an annual maintenance and support program. This service is in addition to any Extended Warranty plans by the manufacture for equipment failure. This service includes on call support and annual recertification of each link. ROTC: Pricing discounted for City of Round Rock based on number or links Annual Support and Preventative Maintenance Plans 10 Hours W on -cal anntmi support JrdonRed Hours at on-call ammml support rechncW Phone Support- NUI to 5PA1 f Monday - Friday redlnwal Plano Support• ?AM to 7PAI 17 days o week) fochmcal Phone support 2411 aospond wwun 1 tour trj phone Dnsde vests fur kouhiashoolxq or repor' pnsmta vtsd by Mit buseass day AM orad wdhum a rows (d tri! retnrvad W 2 PM 1 Mm Frit Dnstla whin 0 taws (ll cog reaeWed by 2 PAI 17 days a weak) Dnsmte next busemass day it call twehred aRer 2 as PM RSL's against bwxh marked slendard arden a dhpament 8 perrormaneo raMk W for We oriahW end damage )d wesamar proo5w sd powerend comwtorms ed groundnp end kphtnnp protect— mto rade firmware y Ihrwyhpul and system 5411 gs urn Speaaum Anslysla MIN hendie RRA Proems Nm perform as services to do4nsta ow Mod system ar a y`a C�� Qpm risco 1 ti4.25o 1 57.50 X low 104"M the taptecamanl system I x x I x 'support and maintenara does not rarer replacement of a failed ntdw or Power suPPtf turrdwara. Dp1i011el Note Ant plrysiralwmk an roullopsw loners can only oau during d*tbl hours WW weather pemmefing due to safely rertuiMeriras Plryskal work an raWapsWWD! towers in WM granter than 20mph. rain. Orsaow/kx may tie eMW aft try teouidens until work ran Safely to perfomad Exhibit "A" Alpha Omega Wireless, Inc. — Wireless Technologies Quotation and Contract Terms I. Note: Any physical work an monops or lowers can only occur during doyligbt hours and weosher permitting due to safety requirements. Physical work on rooftops and/or towers in winds greater than 20mph. rain, or mowriee may be called off by technicians until work can safely be pssfanncd. Any night work will be an additional upcharge of 5230 hr. 2. AO Wheless is not responsible for the quality or fumcdonamy or any products not purchased by AO Wireless. AO Wireless is also not responsible res changes made to any work performed by AO Wireless by the cliaat or any other pay at any time. Any conectious that have to be made by AD Wireless will be considered billable. 3. AO Wireless does not guarantee the suuetuml worthiness or against any damages caused by the failure ornery such structure whether installed by AO Wireless, its sulmonictor. or the use orany suuetnre provided by the client. The Client is responsible for providing a props dedicated earth ground tint AO Wircks will use to ground the systems instilled by AO Wirekm. 4. The client is responsible for any local govemmem permitting requited. S. The actual data rates sad aggregate throughput or any devices installed or provided by AO Wireless cam vary depending on each individual snvinammenml condition. AO Wireless does not guammty any specific duo rate at throughput will be achieved. b AO Wireless don not Vamm ee against any Rome potential interfcrem drat con be mauomed by the diet from other competing RF signals. The use or any RP frcqumcies is governed under PCC rules and regulation. If interhmice occurs the client can nuluest AO Wireless to work with the client to best or is ability, to restore any wireless network system to the original enginerru:d spedfieadons. Any such work or troubleshooting will be cansWered billable. 7. A wireless link is considered to be successfully completed omen *a link has been tested for dam transfer Rome one radio to the oder radia an such cord of the link as a standalone network4 disconnected from Cli nCs network, sail els network is heeded dryer to tie Client. AO Wireless is only respossible for the wireless link from the point of wireless demarcation point an both sides of the link. The Client Is responsible for the integrity, security, and configuration of their dotalvoiee (LAN/WAN) network. AD Wireless will not make any alterations or changes to the Client's network outside of the requirements of the project listed in tics document. L Prices are based ons the client's current enviromment. Prices and times will be adjusted with any increase of variables In the diem's environment that pertain to the scope of the services outlined in this document. Any suds changes sun be agreed upon in a ehmge control doesement. All sales are final. Any hens returned will incur a 25% restedting fes AO Wireless will not except returned item past 30days from date orreceipt 9. The curet will be billed at the hourly rale of $250.00. for any mccsuq calls or site visits that occur for services above and beyond the services outlined as part or this document. A minimum of two (2) hour will be billed. AD Wireless will not provide technical support for any product sold if not installed by AO Wireless. The client must call the product manufacture lot support on any produce purchased without services. 10. AO Wireless will invoice the client either with progress billing or at the end or the services as mallow in this document with Not IS tcaams. A penalty of 3096 and a low fee of 1.591 monthly will be charged on the 1411 invoiced amount for invoices that arc past due orae than seven (7) days. In the even legal action is; instituted by AO Wireless for enfateemcai orclaim or any tams of this agreement, Clicm agrees to pay all collection agency and/or atlomeya' fen and costs. (Non: pn =cut of favoker related to die services s wend in this doetaneatslgrryZes all sevens performed aww complete dsatfl raory). [I. The client must provide AO Wireless with nay Purchase Orders and/or any specific billing regairanenls prior to services being perfatm4 otherwise this signed document is considered all 69 is necessary for invoicing and payawnt to AO Wireless. A Purchose Order provided by the Client signifies the Client's agme ment to these terms and cooditioas. AD Wireless' e:pmscs, irincurned. will be billed to the client at reasonable and acmd rates. 12. Client will indemnify and bold AO Wireless hs:nlm from and against any and all toss, claims, expenses, or damages for any claims arising from any circumstances oalaide of the services performed as stated in this dotumcm. AD Wireless makes no guarantee and does not warrant that any of AD Wireless' employees will produce any particular exult or solution to the Clients particular needs AO Winless will net be responsible for any disaster recovery eller a natural disaster. fire, lightning. ase., modifications made by anyone other than AO Wireless, or other circumstance oaesida of AO Wireless' control. 13. Price quoin valid for 90 days Exhibit "A" Alpha Omega Wireless, Inc. — Wireless Technologies [7uolalion By signing below, the Client and Alpha Omega Wireless agree upon the terms and the information, services, and/or deliverables as outlined in this document ACCEPTED BY: ACCEPTED BY: City of Round Rock Alpha Omega Wireless Name: Name: Joe Wargo (Please PAM) (Please PAM) Title: Title: President (Please Pdnt) Imo" Pft) Signature Signature Date: Date: 8/21/2017 If you have any questions concerning this quotation please contact: Joe Wargo 512-9664770 (direct) 512-298-1546 (fax) warnolmEm relsls.Conm AA! M.ArrMWIMAfl�ifr pro,crrm A+If �l VfA :�•1 THANK YOU FOR YOUR BUSINESS! Exhibit "A" MEINEW 0 ]CIRRVS' HIGH PERFO$'R/MANCE WFFI- Cambium Networks S*[-'Klu Alpha Omega Wireless, Inc. — Wireless Technologies Quotation 09/0812017 Bobby Mercer City of Round Rock Transportation Superintendent Signs St Signals 2015 Lamar Dr. Round Rock, Tx 78664 Office: 512-341-3309 Dear Bobby, 8708 S. Congress Ave Suite B260 Austin, TX 78745 800-997-9250 main 512-298-1646 fax www.aowirciess.com info(r anwirelcss.com In response to the Service Agreement we have provided (#CRR2018WS) Alpha Omega Wireless, Inc. ("AO Wireless") is the only known vendor to offer such support services as outlined in #CRR2018WS. The Annual Support and Maintenance program offered by Alpha Omega Wireless, Inc. is unique and was custom designed to support end users with additional support to the manufactures programs and AO Wireless is the only wireless integrator with a multi -tier support program, that has been in existence for over 10 years, along. AO Wireless also includes for free a cloud based trouble ticking system that can be accessed via the Web or through a mobile app that provides our clients direct visibility of all gobs 1 work performed real time, also allowing our clients the ability to directly enter trouble rickets real time alerting AO Wireless immediately. AO Wireless also offers an optional cloud based network monitoring system ("NMS") that can prove the City of Round Rock their own secure portal. In addition, AO Wireless' support program provides a cloud based trouble ticketing system with real time reporting that supports mobile app access. Sincerely, Joe Wargo President Alpha Omega Wireless, Inc. 512-966-8770 Exhibit "B" City of Round Rock ROUND ROCK TEXAS Agenda Item Summary Agenda Number: Title: Consider executing an Agreement with Alpha Omega Wireless, Inc. for the purchase of an annual support and preventative maintenance plan for the City's wireless traffic communications system. Type: City Manager Item Governing Body: City Manager Approval Agenda Date: 12/1/2017 Dept Director: Gary D. Hudder, Transportation Director Cost: $22,500.00 Indexes: General Fund Attachments: Contract—Alpha Omega Wireless .pdf Department: Transportation Department Text of Legislative File CM -2017-1562 This agreement with Alpha Omega Wreless is for Annual Support and Maintenance of the Traffic Management Center's wireless communication network system. This network allows communication/control to City maintained traffic signals and other traffic control devices. The services provided include On-call support for trouble shooting, On site Support and Annual Site Visit & Link Recertification of our license frequency radios. This agreement is for three years of service. In the amount of $7,500 per year and not -to -exceed $22,500 over the term of this agreement. Cost: $22,500.00 Source of Funds: General Fund C11yof Round Rock Page 1 Pdnted on IVIM17