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CM-2015-758 - 4/24/2015City of Round Rock IrmoROCK Agenda Item Summary Agenda Number: Title: Consider authorizing a Central System Support Services Agreement with Siemens Industry, Inc. for support of the City's Tactics -100 Traffic Management System. Type: City Manager Item Governing Body: City Manager Approval Agenda Date: 4/24/2015 Dept Director: Gary D. Hudder Cost: $9,000.00 Indexes: General & Utility Funds Attachments: Contract Department: Transportation Department Text of Legislative File CM -2015.758 This is a renewal of the Annual Siemens Tactics Maintenance Agreement began in 2014. This maintenance agreement provides support for the Traffic Signal management Software employed in the Transportation Department Traffic Management Center (TMC). The TMC operates and manages all City of Round Rock Traffic Signals. The BASIC Support Service Plan provides the customer with unlimited telephone, email priority, and remote access support for one year. Contract holders will be allowed unlimited email and telephone support from the Siemens ITS Technical Support Center as outlined below: Telephone Support Email Support Software Updates Unlimited software updates will be provided during the year, if new releases are available. The updates will come as a CD only and do not include additional support for installation of the updates. The updates will be available to the service plan holder for the term of the service plan. The update will be subject to the current license agreement and the number of licensed users. Staff Recommends Approval M.Ift.MR.k Pawl Pot W.A'}LSere CITY OF ROUND ROCK CONTRACT MANAGEMENT SECTION CONTRACT APPROVAL FORM FOR CITY MANAGER ACTION Required for Submission of Specific City Manager Items Department Name: Transportation Project Name: Central System Support Services Agreement Project MgrlResource: Gary Hudder Contractor/Vendor: Siemens industry, Inc. FTICity Manager Approval CMA Wording Consider authorizing a Central System Support Services Agreement with Siemens Industry, Inc. for support of the City's Taefics- 100 Traffic Management System. Approval ElEmployee E.E. (Ric) Bowden O UaWApn1 7, 2015 Standard Levels of Central System Support Services SIEMENS Proyond to. F. Round P.p nd by: es rr ' ,.e fta Dan ofPropostl i CM -SIS--158 I Staadud Leval orCmtrat Syutes Sappsrt8mleu I Central System Support Options 1.1 BASIC Support The BASIC Support Service Plan provides the customer with unlimited telephone, email priority, and remote access support for one year. Contract holders will be allowed unlimited email and telephone support from the Siemens ITS Technical Support Center as outlined below:. Telephone Support — available Monday through Friday normal business hours. The Technical Support Desk telephone number is (877) 420-2070. Email Support— email support is available. The Technical Support Center email address is 5T5$nouon mob'I'rvfAs'emens eom. Software Updates — Unlimited software updates will be provided during the year, if new releases are available. The updates will come as a CD only and do not include additional support for installation of the updates. The updates will be available to the service plan holder for the term of the service plan. The update will be subject to the current license agreement and the number of licensed users. The one yew time frame is calculated from dale of execution of the current service contract Updates are not provided for software products other than the original purchased package and do not cover features not listed in the original sales order. 2 Prim Proposal BASIC Support 1.1 (peryear) 11 Per lteris Quote # 033115-3-117D 2 Timescale A timescule for carrying out the work is to be agreed upon at the time of order 3 Validity This quote is valid for 120 days from the data attire quote. 4 Notices Any notices regarding this quote should be addressed to Siemens Jack Tolbert 512-569-4868 Jack.tolber[O.siem ens.com lteris, Inc. Fidel Garza 912 S. Capital of Texas Highway, suite 190 Austin, TX 78746 foarzaQiteris.wm 512-600-0472 i Stamd.nl Lweta efCcatr.l Staten Support Sern. 5 Payment Terms Siemens will invoice for the entire contract amount at the marc of the maintenance support time period. 6 Terms and Conditions Siemens ITS proposes under the attached Terms and Conditions. Insert the following terms and conditions to this quos: Service Terms and Contldlms.pdF I s1�aW 4reY PGsW alPa�i"ppP6ar�Ye CONTMA AGREEMENT THIS AGREEMIENT, made ..it entered into this�K4dday of ASIPY�{__ , ZU5 AD., by Said between The City of Rowed Rock. TX, a oubliS mouncy ("Customer") and Siemens InduAq, Inc, Infravwetme and Cities Scene, Mobility and Logistics Division, Complete Transportation, Intelligent Trefic Solutions (Siemens ITS), a Delaware corporation, with offices at 6004 Comemn Read, Austin, Texas 78754 ("Siemens'). WITNESSETH, that for and in consideration of the payments and agreements hereimRor mentioned, to he made and performed by the Customer, and under the conditions expressed in the General Terms and Conditions for Services attached hereto and made an irrevocable part ofthis Agreement, Siemens hereby agrees with the Costorneir to commence work is defined in the attached proposal. The Customer agrees to pay the price or prices shown in the attached proposal which forms a part of this contract, such payments In be Subject to the General Terms and Conditions for Services attached honest. IN WITNESS WHEREOF, the parties to these presents have executed this Agrcemem in the year and day as written above. The Reuad Rack TX AI 1 v ,2 h�a• Sheen ladwstrv. I, In¢anrwrtare nod Cilie M ba h tl M1 .1 Intelllpent Tome Solations BYma/nt t Ey: V/ Title: lT11i�eCs pffC2eV ,f.. SCS rIA�,�f� �µ"�MGYt 2'e41 J:4 W+r+y �a7�/'.�RI'e✓` i su.a+m s,...m src..nn spr:m s.aaaw sentm www.Bsaknens.com Skmeea All rights reserved. All trademark. used 9225 Bee Cave Road are owned by Siemens or their respectiwe owners. Building B. Suite #101 Austin, TX 79733 OSiemens 2013 ITE JOHN URA. S QualaEQUIPMENT QUOTE 1706Carnage Ave.06-5 160 Wate ik 0331153JG0 Santa Ana, CA 927065551 Phone: (512)5974567 emeiC IBd@iteris.com, web site: www.1tans.GOm HD b, M.., ,SIEMENS RUUIMLRRDx�Dbyd� I I iii Ee�t VantagePegasus MBfRO 1, I I Raut6ditd0. kTl(iaaRR AWW.. ROUND ROCK CM OF Rahe 31, 9115 ;p-jW NaDK: BASIC SBPPORT NNWLERSICSaYpOM P[T161MEAAGSUYPOHf GREFMEM 1 W0.00 00e00 urenoO NlWxdda m'.NVIITMOEV419N131PBM1.mtlOPlWu.eun.Aaaaelntlule 9.tlemxnEvm WV MIUV pNtt I'.. SWTOfAI �� r(Vv3�'. Y� fimu:M 30 ErySauljaYmwtlMappmwlanONeMSM1MENiemsaGlNUereunkV M1geNtM hwltlry M1 uXy4epNrmpurt! fl1EIGM TM' e'er arcwlNbANysRom NatlneN a unlmettnMminwrrtln. W R MOletlpn� M1eISM1t I IquN4lam ntl M[lutlt ImunM. Fyul pnenr R V n MI Yupb mN MIV D<Iru V MM In M Sett of iVV. DISCOUM 0.0014 aW atbn W Mry RfdtlM1RemetertwNeNmlMh'RatlVeYSam V A'eCUGt StanLNiarruaMCwNllws W Lla a16pNtlMNprantlRNatmlpl/wVw.NNmiNL4AbiGp0l. wM1Manrnwmwaroi Mxln RylM1h2htn,V TOTN