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CM-2019-0059 - 2/26/2019V Catapult Systems, LLC L O 3: Azure Assessment for City of Round Rock +— Date O February 8, 2019 Submitted by: Catapult Systems, LLC A Catapult Submitted to: City of Round Rock }, 1221 South MOPAC Expwy, Ste. 350 221 East Main Street ^� Austin, TX 78746 Round Rock, TX 78664 W EThis Statement of Work (SOW) represents an agreement between the City of Round Rock (Client) and ^, Catapult Systems, LLC ("Catapult"), and is subject to the terms and conditions specified below. The VJ Attachment(s) to this SOW, if any, shall be deemed to be a part hereof. In the event of any �~ inconsistencies between the terms of the body of this SOW and the terms of the any Appendices hereto, the terms of the body of this SOW shall prevail. -i— C) Engagement Overview The City of Round Rock has decided to evaluate a move to Azure for their existing 200 Virtual machines running on ESX hosts today in the Round Rock Data Center. The City of Round Rock will greatly benefit from a cloud readiness assessment of their on -premise data center to identify the cost to migrate workloads in that data center to Azure. The City of Round Rock wants to evaluate the Cloud based on costs to migrate to Azure utilizing an optimized migration methodology. The definition of an optimized migration is looking at workloads that can be consolidated, deprecated, or improved (for example running SQL in an Always -On Cluster or Azure SQL DB). Catapult is proposing to accelerate the City of Round Rock's journey to the cloud by providing the following services: On Premise Assessment using automated discovery tool • Cloud Transformation Roadmap development • Optimized Total Cost of Ownership (TCO) recommendations for cloud services Success Criteria Catapult is proposing to accelerate City of Round Rock's journey to the cloud through providing the following services: • Catapult has provided the City of Round Rock with a Cloud Transformation Roadmap and Total Cost of Ownership assessment that will allow them to make informed and predictable decisions in their Cloud adoption planning Statement of Work for City of Round Rock • Februory 8, 2019 ScoiDe of Work Catapult will deliver a cloud assessment to provide a cohesive cloud strategy and roadmap for the City of Round Rock. The On -Premises Assessment will take advantage of automated tooling to provide a low impact discovery and analysis of existing data center resources. These activities will provide the necessary data, information, and knowledge to develop and deliver a Could Transformation Roadmap to the City of Round Rock technical and business leaders. Catapult's assessment activities will include - 1. On Premise Assessment a. Deploy assessment tool to for asset discovery and application analysis b. Perform a Cloud readiness assessment of the workloads c. Perform interviews with City of Round Rock resources to fine tune the results of the inventory assessment 2. Cloud Transformation Roadmap a. Perform a TCO analysis of the workloads through an optimized approach Client Participation The City of Round Rock team will participate in this engagement as follows: 1. Deploy Assessment tool 2-4 weeks prior to project start date 2. Send assessment results to Catapult Systems 3. Coordinate with City of Round Rock resources and staff schedules a. Approximately 16 hours of Staff time b. 2 hours for final deliverable report and workshop 4. Provide key costs that will be an input to the Business Case 5. Provide access, credentials and execution of assessment tools in their environment 6. Review and approve engagement deliverables 7. Assign Catapult as the digital Partner of Record for each applicable subscription in Microsoft's Customer Portal within 10 days of initial project kickoff meeting, or after license purchase if later. Instructions included in Appendix A Out of Scoee Deliverables and activities that are not identified in this document are, by definition, out of scope unless accompanied by an approved Project Change Request. The following items should be considered with respect to the overall Client objective but are not planned for this engagement: 1. Implementation beyond assessment tooling 2, Migration of production instances to Azure Statement of Work for City of Round Rock -February 8, 2019 Deliverables This engagement will produce the following deliverables: 1. On -Premises • Discovered inventory Assessment • Workload analysis • Cloud readiness of workloads 2. Cloud • TCO analysis of moving data center into Azure along with opportunities Transformation to consolidate and optimize current workloads for Azure Roadmap Estimating Assumptions The overall scope and related work estimates for this engagement were developed based on the following assumptions. Material changes to these assumptions may impact the estimated effort, schedule and fees associated with completing the work: • The scope, approach, and deliverables for this initiative are based on our current understanding of the work required to complete the objective • City of Round Rock will provide Catapult Consultants with necessary permissions and credentials for accessing the City of Round Rock systems • City of Round Rock key stakeholders will be readily accessible for key decision making throughout the course of the initiative • The Catapult team may perform portions of the work either on site or off site, depending on the nature of each task • hardware and software costs that may be required to complete this engagement are not included in this Statement of Work • City of Round Rock understands the success of this project is dependent upon the participation of City of Round Rock staff, third party vendors and equipment availability based on the procurement of hardware to facilitate project needs. Participation levels will be determined and communicated during the engagement • The Catapult team assumes that the City of Round Rock will have the proper facilities, space, and equipment to support the efforts of the project team. This will include all necessary hardware required for the installation and testing of each technology being designed • City of Round Rock will review interim and final deliverables and report acceptance or discrepancy to the Catapult team within 3 days of submission of deliverables • City of Round Rock will assume responsibility for management of all non -Catapult Systems managed vendors • City of Round Rock will provide details of all relevant policies and standards which may have a bearing on the design, testing or implementation of any new technology Statement of Work for City of Round Rock -February 8, 2019 • The Data collection tool used in this initial phase will be Movere. If there is another tool preferred, there may be an additional cost incurred by the City of Round Rock Activitv Plan The table below summarizes the work activities and effort estimates planned for the completion of this engagement. Based on our current work estimates and staffing approach, we expect a total duration of approximately 3 weeks. Note: the assessment tool will need to be installed and configured at least 2-4 weeks prior to the engagement. Staffing 2-4 Weeks Before start Week 1 Week 2 Week 3 Week 3 Key Catapult roles are described below, individual Catapult consultants may fulfill one or more roles on this engagement. Cloud • Responsible for delivering the scope of work related to the Assessment Architect • Facilitates workshops • Assess applications for Cloud readiness • May involved multiple experts to meet timeline objectives and required domain expertise • Develop findings and review them with the client Project • Create and maintain the project plan Manager ' Assign tasks to resources • Perform risk analysis • Approve project charges such as travel expenses, equipment, or billable time • Create and communicate project status reports to management and clients Delivery ' Primary accountability for quality of delivery, communication and issue Manager resolution • Management oversight for status reporting, budget and schedule tracking Statement of Work far City of Round Rock • February 8,1019 4 Install and configure automated assessment Modelling & collector in data center Assessment Data center collector analysis Architecture Review Workshop Roadmap & Develop TCO Cost Analysis Planning Present and Roadmap Staffing 2-4 Weeks Before start Week 1 Week 2 Week 3 Week 3 Key Catapult roles are described below, individual Catapult consultants may fulfill one or more roles on this engagement. Cloud • Responsible for delivering the scope of work related to the Assessment Architect • Facilitates workshops • Assess applications for Cloud readiness • May involved multiple experts to meet timeline objectives and required domain expertise • Develop findings and review them with the client Project • Create and maintain the project plan Manager ' Assign tasks to resources • Perform risk analysis • Approve project charges such as travel expenses, equipment, or billable time • Create and communicate project status reports to management and clients Delivery ' Primary accountability for quality of delivery, communication and issue Manager resolution • Management oversight for status reporting, budget and schedule tracking Statement of Work far City of Round Rock • February 8,1019 4 Qualitv Manaaement The Catapult team will produce a Quality Plan to identify and define the tasks necessary to ensure that the client's expectations are met. These tasks may include: • Deliverable acceptance criteria and review cycles. + Schedule for status meetings and status report distribution. • Process and responsibilities for issue escalation and resolution. • Other required quality management steps in each phase of the engagement. • Methods for addressing key Client expectations with respect to the overall engagement objectives. Throughout the engagement, the Catapult team will monitor quality related activities and ensure compliance with the Quality Plan. Approving Deliverables The Catapult and Client teams will jointly execute a deliverable review process as defined in the diagram below: Catapult Team Client reviews presents the Catapult revises the deliverable Clientapproves deliverable to thedeliverable IP and provides deliverable. Client Team. feedback. and re -submits wWthen3bushezdao wth•n2busitesdays The effort estimates in this Statement of Work account for one iteration of the approval process shown here. if during the engagement Client requires more iterations of this process, Catapult project management will evaluate the related impact on budget and schedule and execute the change management process as appropriate. Change Management Catapult will notify Client immediately if there is any material change in scope, schedule, or budget. Conversely, Client will notify Catapult immediately of any changes in scope or timeline. Any change to the scope will be managed using Catapult Project Change Management process. Under this process, either Catapult or Client may initiate a change request when some change or event has occurred that may impact the scope, schedule, or budget of the project. Client can choose to approve or deny the change request. Catapult will not proceed with work related to the change request until Client has issued formal approval. Some examples of events that can cause a change request include the following: • Change in Technical Scope — Client decides to include new functionality or capabilities not identified in the initial scope and related work estimates. • Change in Scope of Work— Client requests Catapult perform work activities or produce deliverables not originally assigned to the Catapult team. Statement of Work for City of Round Rock • February 8, 2019 • Change in Approach — Material changes in the work approach due to circumstances outside the control of the engagement team (some examples include: Client team members not available as planned, delays in Client tasks or responsibilities, equipment not available as planned). • Change in Schedule — Material changes in the schedule due to circumstances outside the control of the engagement team. Professional Fee Schedule Catapult will provide the services defined in this SOW on a fixed fee basis for a total amount of $23,840 and we anticipate this project will take approximately 3 weeks to complete. Microsoft Corporation is providing $23,840 in funding to offset the cost of this Azure planning engagement. The expected cost to this project for the City of Round Rock is zero dollars unless client approved change orders add Scope or duration. This SOW offer will expire 60 days from the SOW date listed above unless executed. By mutual agreement between CLIENT and Catapult, if this engagement requires travel by any Catapult employee, Catapult will submit the expenses (and applicable receipts) on an invoice payable by CLIENT. Travel expense reimbursement will be provided in accordance with DIR Contract No. DIR-TSO-3843 and as detailed below: 1. Travel expense reimbursement may include personal vehicle mileage or commercial coach transportation, hotel accommodations, parking and meals 2. All reimbursement rates shall not exceed the maximum rates established for state employees under the current State Travel Management Program (httr)://www.window.state.tx.us/procurement/prog/stmp/1 3. Travel time may not be included as part of the amounts payable by the CLIENT for any services rendered 4. Anticipated travel expenses must be pre -approved in writing by the CLIENT Microsoft Fundin Microsoft may run promotions to offer partner funding to cover eligible deployment, adoption or other activities. Please note the terms and conditions required of all Microsoft funding programs: 1. Microsoft policy requires that a Purchase Order be issued by Microsoft to the partner for the funding amount prior to the commencement of any work on the applicable project and has the right to reject any invoices if work started prior to receipt of the Purchase Order. If the Client chooses to begin work prior to Catapult obtaining the Purchase Order from Microsoft, the Client will be responsible for payment of services provided by Catapult at Statement of Work for City of Round Rack -February 8, 2019 6 the T&M rates shown above. In addition, the Client accepts the risk of nonpayment from Microsoft and will pay Catapult the balance if Microsoft does not provide funding 2. If Client chooses to wait for the Microsoft Purchase Order, Catapult will apply the secured funding as a credit to Client for this SOW All funding programs have specific requirements, including Proof of Execution (POE), to obtain funding after a purchase order has been issued. POE is determined by Microsoft and is subject to change at any time. Client agrees to complete and sign a Proof of Execution (POE) document within the allocated timeframe. If Client does not meet these requirements by the expiration date of the purchase order, Client will be responsible for compensating Catapult for all services performed and any difference in funding towards this SOW will be paid by Client 4. Once the POE is complete, Catapult is responsible for submitting the funding invoice to Microsoft. The Microsoft funds will be applied as a credit to the Client for this SOW. If funding is not received or invoice is rejected, Client agrees to pay for the Microsoft funded amount 5. Client must sign a notice and consent form that will be delivered by Microsoft via email prior to Catapult beginning the work In order for Catapult to obtain payment on these funds, Client must: Complete participation in the Azure Assessment workshop Sign the Proof of Execution form acknowledging completion of the assessment Complete a Consumption Plan Statement of Wark for City of Round Rock • February8, 2013 Terms and Conditions This SOW is subject to the terms and conditions of current Texas Department of IT Resources (DIR) Deliverables -Based IT Services (DBITS) Agreement (Agreement) between Catapult and the State of Texas in effect at the time of signature for this SOW. DIR Vendor ID: 174-268-2821-000 DIR Contract #: DIR-TSO-3843 • We will submit invoices according to the terms defined in the current DBITS Agreement • Upon schedule acceptance, cost associated with delays due to Client which result in Catapult resources not being utilized in a full-time capacity, may be invoiced as if resources were utilized in a full-time capacity, unless some other mutual agreement is reached between Catapult and Client • Capitalized terms not defined in this SOW shall have the meaning ascribed to them in the DBITS Agreement • The term of this SOW is effective beginning upon execution and continues through completion of the engagement Acceetance (Company] Catapult Systems, LLC By: ' By: Name: L G L , �/ %p Name: L -i Au^, Lm P 1 Title: /l ,( Lf ��Y Title: G P Q Date I z( Dater`-� 2 p` -L- IL l 1 Please acknowledge acceptance of this with signature above. Please email this entire document to: Michael Kennedy, Director of Public Sector Cloud Strategy and Sales Michael.Kennedy@catapultsystems.com • 512.605.3912 1 Direct • 512.917.9707 1 Cell Statement of Work for City of Round Rock • February 8, 2019 8 Appendix A - 5ettinq up Catapult as Partner of Record Microsoft Online Services Partner Incentives Disclosure for Public Sector Entities - As a Microsoft Gold Partner in Cloud Platform and Cloud Productivity, Catapult Systems participates in a variety of Microsoft programs and initiatives which reward partners for enabling and enhancing the success of our mutual customers. The Microsoft Partner Incentives Portfolio includes incentive programs through which Microsoft may provide the Partner with fees, commissions, or other compensation in connection with Microsoft products or services purchased or utilized by the customer. The Microsoft Partner Incentive program participation terms require that the Partner provide this information in writing when the customer is a US governmental or public sector entity. As such, this disclosure is being provided to you in accordance with program terms. Assigning a Digital Partner of Record for Office 365, CRM Online, Intune, and Enterprise Mobility Suite Follow these step-by-step instructions to add a Digital Partner of Record to your subscription. 1. Go to the Office Customer Portal at https://Portal.office.com/. 2. Log into your account using their user name and password. 3. In the left navigation pane, select Billing, then Subscriptions. 4. Select your subscription and click on More actions in the bottom right corner under the price per user/month. S. In the More actions drop down menu, click on Add Partner of Record. This is where you will attach Catapult Systems as Partner of Record. 6. Input Catapult's ID (1021570) for Digital Partner of Record. 7. Click Check ID to see the name of the partner. Verify it states Catapult Systems, and click Submit to complete assigning your Partner of Record. Assigning a Digital Partner of Record for Azure Follow these step-by-step instructions to add a Digital Partner of Record to your subscription. 1. Go to the Microsoft Azure portal at htta://azure.microsoft.com/. 2. Click on the My Account icon on the upper middle of the screen. 3. Click on Usage and Billing. 4. Log into your account using your user name and password. 5. Once signed in, click on Subscriptions to manage your subscriptions. Select your subscription. 6. On the Summary Subscription Page, click on Partner information on the right navigation. This is where you will attach a Partner of Record. 7. Insert Catapult's Partner ID (1021570) where it says Digital Partner of Record. 8. Click Check ID to see the name of the partner. Verify it states Catapult Systems as the partner, and click the check box to complete assigning the Partner of Record. Statement of Work for City of Round Rock • February 8, 2019