R-2019-0186 - 4/25/2019 RESOLUTION NO. R-2019-0186
WHEREAS, the City of Round Rock ("City") desires to approve the Utility Profile and Water
Conservation Plan for Municipal and Wholesale Water Use, May 2019, ("Water Conservation Plan") to
establish short and long-term water consumption goals and to develop implementation strategies and
processes for achieving these goals; and
WHEREAS, the City Council wishes to approve the Water Conservation Plan, Now Therefore
BE IT RESOLVED BY THE COUNCIL OF THE CITY OF ROUND ROCK, TEXAS,
That the City of Round Rock Water Conservation Plan, attached hereto as Exhibit "A" and
incorporated herein, is hereby approved.
The City Council hereby finds and declares that written notice of the date,hour,place and subject
of the meeting at which this Resolution was adopted was posted and that such meeting was open to the
public as required by law at all times during which this Resolution and the subject matter hereof were
discussed, considered and formally acted upon, all as required by the Open Meetings Act, Chapter 551,
Texas Government Code, as amended.
RESOLVED this 25th day of April, 2019.
CRAI MOR AN, Mayor
City of Roun Rock, Texas
ATTEST:
SARA L. WHITE, City Clerk
0112.1902;00422133
EXHIBIT
•" "A"r
ROUND ROCK TEXAS
UTILITIES AND)ENVIRONMENTAL SERVICES
City of Round Rock
Utility Profile and Water Conservation Plan for
Municipal and Wholesale Water Use
May 2019
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Table of Contents
UtilityProfile..........................................................................................3
Section I Contact Information...............................................................3
A. Population projections& service area data.......................................3
B. System input...........................................................................4
C. Water supply system.................................................................4
D. Projected water demand.............................................................4
Section II Water System Data...............................................................5
A. Retail water supplier connections..................................................5
B. Accounting data......................................................................5
C. Residential water use................................................................5
D. Annual seasonal use.................................................................6
E. Water loss.............................................................................6
F. Peak day use..........................................................................7
G. Summary of historic water use.....................................................7
Section III Wastewater System Data.......................................................7
A. Wastewater collection and treatment.............................................7
B. Reuse data...........................................................................8
Water Conservation Plan...........................................................................9
1.0 General Information..................................................................9
2.0 Conservation and water loss targets and goals.............................. ....10
3.0 Metering and leak detection........................................................10
4.0 Record management.................................................................12
5.0 Public information and awareness.................................................12
6.0 Non-promotional rate structure....................................................14
7.0 Means of implementation and enforcement......................................15
8.0 Tracking targets and goals..........................................................15
9.0 Coordination with regional water planning groups..............................15
10.0 Wholesale customer conservation requirements.. .............................15
11.0 Plan review and update..............................................................16
AppendixA....................................................................................17
City of Round Rock PWS 246000.1
Water Conservation Plan-2019
Page-2
CITY OF ROUND ROCK
UTILITY PROFILE & WATER CONSERVATION PLAN
FOR RETAIL WATER SUPPLIER
Round Rock prepared this Utility Profile and Water Conservation Plan to comply with Texas Water Code
Section 11.1271 and 30 TAC Section 288.2 and 288.5. The utility profile is used to convey information
about the City of Round Rock's water, wastewater, and reuse water system to the Texas Commission of
Environmental Quality(TCEQ). The water conservation plan provides an overview of Round Rock's
current conservation initiatives and future plans. Both documents are required to be updated at least
every five years.
UTILITY PROFILE
Section I Contact Information
Name of Utility: City of Round Rock
Public Water Supply Identification Number(PWS ID): TX2460003
Certificate of Convenience and Necessity(CCN) Number: 11047
Wastewater ID Number: 20421
Surface Water Right ID Number: 2350, 2351, 2356, 2430, 12814
Regional Water Planning Group: G
A. Population Projections and Service Area Data
The service area is 34 square miles, in the City of Round Rock, along with the majority of its ETJ.
Round Rock's current population is estimated close to 114,000 residents. The City has over
34,000 active water accounts; of these, the majority are residential accounts (approximately
95%). The City also wholesales water to 10 customers: Teravista Municipal Utility District(MUD)
Nos. 10 and 11, Paloma Lake MUDs 1 and 2, Vista Oaks, Meadows at Chandler Creek, Walsh
Ranch, Fern Bluff,Aqua Water, and Blessing Mobile Home Park. Most of these wholesale
customers are residential.
A map of the Round Rock water service area can be found at Figure 1 of Exhibit A.
Population data is estimated from our City Planning Department projections through 2030 for
water and wholesale water services. The years were estimated using the growth rate of 2% out
to 2060. All projections will be reviewed by the City's Planning Department once the 2020
Census is released.
1. Historical and projected service area population.
Population Served by Population Served by Population Served By
Year Retail Water Service Wholesale Water Wastewater Service
Service
2018 114,071 32,406 140,819
Projected Population Projected Population
Year Served by Retail Served by Wholesale projected Population
Water Service Water Service
Cit},of Round Rock PWS 2460003
Water Conservation Plan-20/9
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Served By
Wastewater Service
2020 121,018 42,776 163,794
2030 145,222 47,053 192,275
2040 174,266 51,759 226,025
2050 209,119 56,934 266,053
2060 209,119 56,934 266,053
B. System Input
Water purchased/Imported Exported Total System Total
Year Produced Water(gallons) Water Input GPCD
(gallons) (gallons)
2018 7,231,294,845 0 1,193,300,505 6,037,994,340 145
2017 6,879,105,203 0 1,091,075,354 5,788,029,849 144
2016 6,878,483,417 0 859,962,577 6,018,520,840 125
2015 6,857,240,201 0 1,061,083,061 5,796,157,140 153
2014 6,578,898,492 0 957,128,600 5,621,769,892 149
Historic
Average 6,885,004,432 0 J 1,032,510,019 5,852,494,412 143
C. Water Supply System
The City of Round Rock currently obtains its raw water supply from three sources: the Edwards
Aquifer and the Lake Georgetown-Lake Stillhouse Hollow System, which is managed by the Brazos
River Authority. Past projections indicated that these supplies would not meet the City's ultimate
water demand; therefore, Round Rock created a partnership with the cities of Cedar Park and
Leander known as the Brushy Creek Regional Utility Authority(BCRUA) in 2008. This authority
was tasked with building a regional water treatment and delivery system to deliver water from a
third supply, Lake Travis. As of spring 2016, this system was operational, and Cedar Park and
Leander are taking water from this supply. Round Rock has not yet taken water from Lake Travis;
however, it is an anticipated source of water for future needs.
Not only does this partnership meet Round Rock's long-term needs to the anticipated build-out
population in the year 2050, water from several supplies will increase the City's drought tolerance
and improve reliability in the event of a catastrophe.
The water treatment plant has a design capacity of 52 million gallons. We currently have 10 million
gallons of elevated storage space and 10 million gallons of ground storage.
Water Treatment and Production
The City of Round Rock owns and operates one water treatment plant(WTP)located west of
Interstate 35 off Westinghouse Road. The plant is rated to treat 52 million gallons per day(MGD).
The City's average daily production for 2018 was 19.655 MGD, combined for surface and ground
water production.
The City owns a second WTP, located in Cedar Park, in partnership with the cities of Cedar Park
and Leander as part of the BCRUA. Round Rock's capacity in this plant is currently at 5 MGD.
The cities of Cedar Park and Leander are currently utilizing this plant and the water, but Round
Rock has not yet taken any water from this source.
D. Projected Water Demands
GO,of Round Rock PWS 2460003
Water Conservation Plan-2019
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This population projection is the total of retail and wholesale customers. These water demand estimates
include total water demand from Lake Georgetown, Lake Stillhouse Hollow, the Edwards Aquifer, and
Lake Travis.
Year Population Water Demand (gallons)
2020 163,794 8,040,950,000
2021 165,432 8,314,700,000
2022 167,086 9,307,500,000
2023 168,757 9,559,350,000
2024 170,445 9,632,350,000
2025 172,149 9,887,850,000
2026 173,871 10,143,350,000
2027 175,609 10,398,850,000
2028 177,365 10,650,700,000
2029 179,139 10,909,850,000
Section II Water System Data
A. Retail Water Supplier Connections
The City is overwhelmingly residential in our water service connections. The utility billing software system
was updated and replaced in March 2018. With that change came changes to how some our customers
are categorized. As staff learns how to use the system options over the next year, the categories may be
altered slightly, so we can better account between commercial and industrial customers.
Water Use Category Type Total Retails Connections
g Yp (active& inactive) Percent of Total Connections
Residential—Single Family 32,221 92.14%
Residential—Multifamily 357 1.02%
Industrial 0 0%
Commercial 2307 6.60%
Institutional 84 0.24%
Agricultural 0 0%
Total 34,969 100%
B. Accounting Data
The following chart shows the break down of how much water was provided to each major use category.
There has been changes to the City's billing software, which changed some of the customer classes as of
2018. Staff is working to ensure that the data is correct among the classes and updates will be made as
needed.
Year Residential Residential Industrial Commercial Institutional Agricultural Total
Single Family Multifamily
2018 3,140,964,018 518,260,200 0 1,796,757,445 60,715,900 0 5,516,697,563
2017 3,130,358,300 501,689,900 3,113,500 1,653,421,700 231,619,600 0 5,520,203,000
2016 2,993,422,800 477,834,200 6,472,800 1,528,235,400 230,061,500 0 5,236,026,700
2015 2,963,836,400 477,072,900 5,168,300 1,387,530,100 306,340,100 0 5,139,947,800
2014 2,879,208,300 455,320,600 4,403,100 1,352,482,500 227,310,600 0 4,918,725,100
City of Ro u d Rock PHS 2160003
Water Consen ation Plan-2019
Page-5
C. Residential Water Use
In historical data, the City has not broken down residential GPCD into subcategories for single family and
multifamily, so we did not have this data to provide. Moving forward, the residential GPCD will be
determined to this scale. Currently the residential GPCD includes both single-and multi-family properties.
Year Total Residential
GPCD
2018 88
2017 90
2016 72
2015 73
2014 73
Historic Average 79
D. Annual and Seasonal Water Use
1. The following charts show the previous five years' gallons of treated water provided to retail
customers. The highlighted months are the summer, seasonal, water use.
Total Gallons of Treated Water
Month 2018 2017 2016 2015 2014
January 418,778,000 429,988,000 443,968,000 386,040,000 399,081,000
February 372,638,000 405,719,000 455,682,000 355,766,000 372,095,000
March 467,679,000 505,953,000 508,499,000 407,073,000 450,241,000
April 543,170,000 557,725,669 500,287,000 471,110,000 544,511,000
May 6801391,000 655,765,000 491,142,000 419,390,000 596,174,000
June 795,634,000 646,923,000 608,273,000 513,463,641 591,902,000
July 848,163,000 939,357,000 888,028,355 767,733,000 703,165,854
August 956,958,000 813,058,000 720,943,409 991,405,000 803,469,000
September 592,366,000 722,228,000 658,122,470 859,201,168 626,681,781
October 483,209,000 626,527,000 670,103,000 733,148,000 602,883,498
November 437,320,000 555,086,000 489,625,000 469,011,000 445,290,000
December 418,050,000 473,415,000 419,406,000 449,613,188 410,520,000
Total 7,014,356,000 7,331,744,669 6,854,079,234 6,822,953,997 6,546,004,133
2. Summary of Seasonal and annual water use.
Summer Retail Total Retail
2018 2,600,755,000 4,014,356,000
2017 2,399,338,000 7,331,744,669
2016 2,217,244,764 6,854,079,234
2015 2,272,601,641 6,822,953,997
2014 2,098,526,854 6,546,004,133
Average in Gallons 2,317,693,251.80 6,913,827,606.60
E. Water Loss
Water loss data for the previous five years.
City ajRound Rack PWS 216000.4
(Vater Conservation Plan-2019
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Year Total Water Loss Water Loss(GPCD) Water Loss (%)
(gallons)
2018 130,230,048 3 2.16%
2017 188,224,408 5 3.25%
2016 508,973,920 11 8.46%
2015 441,373,469 12 7.61%
2014 629,022,998 17 11.19%
Average 379,564,969 10 6.53%
F. Peak Day Use
This chart shows the average daily water use and peak day water use for the previous five years.
Year Average Daily Use(gal) Peak Day Use(gal) Ratio(peak/avg)
2018 19,217,413 28,269,076 1.4710
2017 20,086,971 26,079,760 1.2983
2016 18,778,299 24,100,486 1.2834
2015 18,693,024 24,702,191 1.3215
2014 1 17,934,257 22,810,074 1.2719
G. Summary of Historic Water Use
Water Use Category Historic Average Percent of Percent of
Connections Water Use
Residential Single Family 3,021,557,963 92.14% 57.38%
Residential Multifamily 486,0357560 1.02% 9.23%
Industrial 3,8311540 0% 0.07%
Commercial 1,543,685,429 6.60% 29.31%
Institutional 211,209,540 0.24% 4.01%
Agricultural 0 0% 0%
Section III Wastewater System Data
A. Wastewater Collection and Treatment
The City of Round Rock's wastewater collection system is made up of over 500 miles of collection
lines. These lines ultimately discharge at the Brushy Creek Regional Wastewater Treatment Plants
(East or West)either directly or through larger diameter regional interceptor lines owned by the
Brushy Creek Regional Wastewater Treatment System (BCRWWTS). The wastewater treatment
plants and regional collection lines are operated by the City of Round Rock. The East Wastewater
Treatment Plant(WWTP) is located southwest of the intersection of U.S. Highway 79 and Red Bud
Lane. The West WWTP is located east of the intersection of Georgetown Avenue and Austin
Boulevard, at the termination of Austin Boulevard. The City of Round Rock's wastewater collection
system is currently covered under the Wastewater Discharge Permit that is held by the
BCRWWTS.
The East WWTP currently has a treatment capacity of 21.5 million gallons of wastewater per day
from the plant's regional customers. The regional customers include the cities of Round Rock,
Cedar Park, Leander and Austin, and the sub-regional customers include Fern Bluff MUD and
Brushy Creek MUD. The West WWTP is rated for a maximum flow of 3 MGD.
Because approximately 60 percent of the City is located over the Edwards Aquifer, the City has a
City of'Ronnd Rock PWS 246000.1
Water Commotion Plan-2019
Page-7
collection system rehabilitation program that includes cleaning and videoing the collection system
located in this area every five years. The Edwards Aquifer Protection Program is mandated by the
Texas Commission on Environmental Quality(TCEQ). This program also includes inspecting and
correcting "problem"areas that require regular maintenance. This program is funded through the
self-funded wastewater utility fund.
A map of the wastewater service area can be found at Figure 2 of Exhibit A.
1. List of active wastewater connections by major water use category. The City does not meter
individual customers wastewater lines, except for one industrial property.
Water Use Metered Unmetered Total Percent of Total
Category Connections Connections
Municipal 0 15 15 62.50%
Industrial 1 0 1 4.17%
Commercial 0 8 8 33.33%
Institutional 0 0 0 0%
Agricultural 0 0 0 0%
Total 1 23 24 100%
2. Number of gallons of wastewater that was treated by our facility for the previous five years.
Month Total Gallons of Treated Water
2018 2017 2016 2015 2014
January 444,970,000 586,020,000 517,500,000 445,810,000 381,810,000
February 430,490,000 491,170,000 458,360,000 378,070,000 386,690,000
March 499,660,000 524,590,000 530,800,000 530,800,000 448,770,000
April 469,690,000 486,720,000 509,360,000 509,360,000 384,860,000
May 478,950,000 480,460,000 572,410,000 572,410,000 511,350,000
June 463,170,000 476,010,000 608,130,000 608,130,000 430,320,000
July 487,650,000 484,830,000 538,930,000 435,090,000 388,000,000
August 505,910,000 587,240,000 629,780,000 440,050,000 353,340,000
September 541,340,000 540,310,000 520,230,000 444,010,000 352,160,000
October 660,070,000 517,670,000 474,290,000 564,650,000 366,980,000
November 553,500,000 491,740,000 498,940,000 656,110,000 389,290,000
December 599,310,000 549,220,000 568,620,000 545,250,000 385,110,000
Total 6,134,710,000 6,215,980,000 6,427,350,000 6,129,740,000 4,778,680,000
B. Reuse Data
1. Reuse System description
The City of Round Rock wastewater reuse treatment facility is located at the East WWTP and can
produce up to six million gallons per day. The City began using Type II wastewater reuse 1997
with a project that provides irrigation water to Forest Creek Golf Course. As of 2015, Round Rock
converted all reuse water to Type I reuse. Approximately 230 million gallons were diverted in
FY2018, with a peak demand of 2.3 million gallons per day for irrigation.
Treatment, pumping, chlorination, and storage facilities are located at the East WWTP, and 9,000
linear feet of 8-inch and 16-inch transmission and irrigation lines for irrigating in Old Settlers Park
(OSP)to the Round Rock Youth Baseball Complex was completed in the Spring of 2012. OSP has
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Water Conservation Plan-2019
Page-8
been irrigating trees and sports facilities with reuse water since the completion of these
facilities. Additional storage and pumping facilities along with 22,900 linear feet of 8-inch and 16-
inch transmission main to the Higher Education Center, Austin Community College, St. David's
Hospital, and other parks and schools in the northeast part of the city was completed in November
2014. Subdivisions irrigating common areas and parks have been added since 2013, including
Forest Creek HOA, Freeman Park, Forest Grove HOA, Legends Village HOA, and Vizcaya HOA.
Onto the future, the City plans to add an additional 1,500 linear feet of 8-inch transmission main in
order to supply Stony Point High School with reuse water. However, the timeline has not yet been
determined. Other future planned use is the Kalahari Resort irrigation, once it's developed.
A map of the reuse water distribution system can be found at Figure 3 of Exhibit A.
2. The chart below shows data by type of recycling and reuse activities implemented during 2018.
The number in the"Other" category indicates reuse water that is provided free of charge to
commercial or industrial customers for irrigation or construction use through our reuse system.
The city has two free reuse water filling stations located in different parts of Old Settlers Park.
It is metered and read monthly. Plant wash down water is used at our water treatment plant.
Type of Reuse Total Annual Volume
(gallons)
On-site irrigation 0
Plant wash down 1,200,000
Chlorination/de-chlorination 0
Industrial 0
Landscape irrigation 227,000,000
Agricultural 0-
Discharge
Dischar a to surface water 0
Evaporation pond 0
Other 233,800
Total 228,433,800
CITY OF ROUND ROCK
WATER CONSERVATION PLAN
Section 1.0 General Information
1.1 Declaration of Policy, Purpose and Intent
Although the city's long-range water supply plan indicates that additional water supplies will not be
needed to satisfy the projected water demand once the city is built out, the plan also states that an
aggressive water conservation program could substantially reduce the average per capita day
consumption, prolonging the life of existing water sources and postponing the need to develop new
resources. The purpose of the Water Conservation Plan is to establish short and long-term
consumption goals and develop implementation strategies and processes for achieving these
goals.
1.2 Goals
Develop and implement conservation programs that will:
• Reduce seasonal peak demands
• Reduce water loss, unmetered water, and water waste
• Decrease per capita consumption
• Maintain the community's quality of life while continuing to enhance economic growth
• Establish a heightened public awareness of water conservation in Round Rock
• Audit and retrofit city facilities with water efficient fixtures, landscapes and irrigation systems
wherever possible.
Cit},of Round Rock PWS 2460003
Water Consen ation Plan-2019
Page-9
1.3 Applicability
This plan and Chapter 10, Section 10.800 of the City of Round Rock Code of Ordinances 2018
edition shall apply to all persons, customers and owners of property who use or allow the use of
city water, wherever situated.
1.4 Public Involvement
Opportunity for the public to provide input into the continued development of the Plan or any
modifications is accepted by attending City Council meetings, held the second and fourth Thursday
of each month or contacting City conservation staff.
Section 2.0 Conservation and Water Loss Targets and Goals
2.1 Water Savings Targets
Five-Year Target
■ Over the last five years, Round Rock's total gallons per capita per day(gpcd)have
averaged 143 gallons. Our goal is to reduce the total per capita day consumption each
year with a target of achieving 125 gpcd.
■ Over the last five years, Round Rock's residential gpcd has averaged 73.8 gallons. Our
goal is to reduce the residential gpcd consumption each year with a target of achieving
70 gpcd.
■ Reduce the actual water loss over the five-year period so that actual water loss is no
more than eight percent of the total amount of water treated.
Ten-Year Target
■ Maintain the total per capita per day consumption each year until the average per capita
day consumption is 120 gpcd or less.
■ Reduce and maintain the residential per capita day consumption each year with a target
of achieving 65 gpcd.
■ Reduce and maintain the actual water loss until it is no more than six percent of the total
amount of water treated.
Section 3.0 Metering and Leak Detection
3.1 Metering Devices
Diversion and Production Meters
The Round Rock Water System has six American Water Works Association (AWWA)approved
meters. Two magnetic insertion meters are used to measure water diverted from the lake, two
venturi meters are used to measure water entering the water treatment plant and the remaining
two, one venturi and one insertion magnetic meter, are used to measure treated water leaving the
water treatment plant. These meters are calibrated at least once per year to an accuracy of plus
or minus one percent. Records of water diverted and produced are collected continuously via a
Supervisory Control and Data Acquisition (SCADA) System and compiled monthly.
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Water Conservation Plan-2019
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Additionally, the City's Lake Travis water source is metered by BCRUA by two meters. A strap-
on ultrasonic meter is at Lake Travis, measuring what is drawn from the lake. The other is a
venturi insertion meter, which meters what enters into the City of Round Rock's water system.
The testing of these meters is managed by BCRUA.
Delivery Meters
The City of Round Rock's current ordinance requires all connections to be metered.All wholesale
meters are regularly monitored and verified.All water meters are tested and calibrated to AWWA
standards. All water meters are read regularly, and the readings are verified for accuracy
annually. Meters are replaced and/or repaired as necessary.
Residential meters and commercial meters smaller than 1-inch are replaced at a minimum every
2,000,000 gallons metered or every fifteen years, whichever is sooner. Commercial meters that
are 1-1/2 inch to 2-inch are replaced at a minimum of 10,000,000 gallons metered or every 10
years, whichever is sooner. Meters 3-inch or larger are repaired or replaced on-site after failure
or unusual meter reads. AMR/AMI registers and meter signal boosters will be replaced after
failure or 15 years.
The City has replaced traditional meters with Master Meter's Allegro 2-way meters since 2015.
Round Rock upgraded from an AMR metering system to an AMI system which has reduced
meter read time, increased meter accuracy, reduced water loss, assumed to increase revenues
and reduced staff by four persons. Currently, only one full-time meter reader is employed. The
AMI upgrade has provided a wealth of information for utility and water billing staff to assist water
customers in regard to high bill complaints, irrigation system usage, and identifying water leaks.
3.2 Leak Detection, Repair and Control of Unaccounted-for, or Non-Revenue Water
In fiscal year, 2016 Round Rock Utilities implemented an annual leak survey program for
detection and location of non-evident leaks. This program has continued FY2017, FY2018 and
FY 2019. Leak detection technology and expertise are tools whereby a water system can
effectively detect and locate non-evident leaks as well as cost effectively locate those hard-to-
locate visible leaks that challenge the best repair crews.
Utilizing experienced contractors, sensitive electronic leak sounding instruments were used to
monitor all the accessible fire hydrants, selected valves and the water mains between them. Leak
detection equipment included use of a microprocessor-based correlator and electro-acoustic leak
detector.
During FY2016, five zones were surveyed resulting in 19 leaks. FY2017, nine zones were
surveyed resulting in 21 leaks. FY2018, five zones were surveyed resulting 22 leaks. The FY
2019 survey is currently in progress.
During the 1970's and early 1980's the City placed approximately 100 miles of asbestos/concrete
(A/C)waterline pipe in the ground during its growth. This pipe's design lifespan in Round
Rock's soil conditions was estimated at 40—50 years. The shrinking and expanding clay
conditions cause rigid and brittle A/C pipe to crack and leak or rupture. Many main breaks in
Round Rock can be attributed to the A/C pipe. Beginning in 2007, the City pursued a yearly
project of replacing the A/C pipe by the construction process of pre-chlorinated pipe
bursting. The City now budgets and funds an annual $2,000,000 A/C Waterline Replacement
Project to help reduce the number of leaks. To date, the City has replaced almost 15 of the 100
miles with high-density polyethylene (HDPE) pipe designed to last 100 years.
A portion of City water customers are notified monthly of their private water leaks. This is
completed jointly with the utility billing staff and conservation staff. Data from the AMI water
meter is used to determine the volume of the leaks at customers residences. Those with the
largest leaks (generally over one gallon per minute) are notified via doorhangers, emails, and/or
postal mail. It is the goal to have this process automated in the next year through the
www.RRTXwater.com portal, so that all customers with leaks will receive an email, text, or postal
mail notification within 24-hours of the leak being flagged by the metering system.
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Water Conservation Plan-2019
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Section 4.0 Record Management
The City receives daily water meter reads twice a day, from all AMI meters within the service area. These
are received into our Harmony database. Harmony is used extensively by utility staff to view meter issues
(non-reads, stopped meters, tampered with meters, leaks) and when providing usage information to our
customers. The city desegregates water records monthly through our utility billing system, Munis, in the
following manner:
4.1 Water diverted from water sources.
4.2 Water pumped into the distribution system.
4.3 Water sales including: residential, commercial, public/institutional, bulk water, industrial,
irrigation, government, wholesale, and reuse water.
4.4 Non-revenue water.
4.5 Actual water losses.
Section 5.0 Public Education and Awareness
Water conservation strategies are being implemented using BMPs prepared by the Texas Water
Development Board and other agencies. The City intends to evaluate the strategies annually using
the following criteria: applicability, potential for saving water, practicality, public acceptance and cost
effectiveness.
The conservation program is staffed by a full-time, dedicated conservation coordinator.
5.1 Water Conservation information is provided through:
o The City's electronic newsletter provides seasonal irrigation information and relevant
program information, such as promoting rebates, rain barrels sales, and education classes.
There is also a newsletter monthly with the utility bill that provides the same information in terms
of rebate program information, seasonal irrigation advice, and program promotions. A blog, The
Water Spot is also published monthly to provide timely water conservation information to water
customers.
o Printed material is available to water customers at the Utility Billing office, where a table
is set up permanently in the lobby to provide conservation and usage information; dye tablets to
check toilets for leaks, rebate program information, and leak detection information. Other
freebies are given out throughout the year, such as showerheads, rain gauges, moisture meters,
plumbing tape, and other water saving devices.
o Social media outlets, such as the Facebook, Twitter, and Nextdoor are utilized to promote
special events, such as a rain barrel sale, or Fix-a-Leak Week, or a necessary action, such as
turning off irrigation systems during winter months or not to water during the heat of the day in
summer.
o City website(www.roundrocktexas.gov) has the most comprehensive water conservation
information on it. It is updated continuously as program information changes, as well as
seasonally. Residents can find tips on purchasing water efficient appliances; a lot of irrigation
scheduling and troubleshooting information, all rebate programs and applications.
o Public meetings and seminars are offered periodically to residents. Recently the City has
held Water Wise Landscaping classes at the public library, free of charge to residents. This has
been planned to continue for the next several years. Residents can attend to learn lawn
maintenance tips, gardening information, and about native trees and landscaping. Classes are
taught by horticulture experts with Texas A& M's AgriLife Extension's Water University staff.
Ch),of Round Rock PWS 1460003
Water Conservation Plan-2019
Page-12
o When a new water account is opened, conservation program information is provided to
the customer, along with rates, and payment information. The customer is also given information
on the water customer portal (www.RRTXwater.com)that launched in 2018. The customer can
register in the portal to see conservation tips, program information, and apply for rebates. The
customer can also see hourly, daily, and monthly water use as displayed in gallons or in dollars.
The customer can also compare their water use to the city, to their own use over the years, and
to similar households.
o Presentations at local service organizations and homeowner associations are conducted
as requested, and as staff time allows.
o Ongoing conservation programs include free irrigation system evaluations to water
customers and a variety of rebate programs for all customer types. Currently rebates are offered
on the following practices and appliances rainwater harvesting rebates, efficient clothes washer,
efficient toilets and urinals(for non-residential properties only), a variety of irrigation system
conversions, irrigation system checks by a licensed irrigator, and commercial showerheads,
faucets, and pre-rinse spray valves.
5.2 The City plans to continue to enhance its public education and awareness component for the next
five-year planning period through:
o Continued use and expansion of school education programs. For the second school year
(2018-2019), we have contracted with Resource Action Programs to provide a water efficiency
program to local 51h grade students. The first year(2017-18)was limited to only two schools to
see how well the program was received. The second year is currently happening but was
expanded to a few more schools. As the program becomes more known and accepted by the
school district, we hope to be able to expand it as budget allows.
o Special events, promotions, workshops, and seminars will be offered as deemed
necessary or as able. The City has participated in water promotions over the last several years,
such as Fix-A-Leak Week, Drinking Water Week, Imagine a Day Without Water, The Wyland
Foundation's Mayor's Conservation Challenge, Water Wise Landscaping seminars, and irrigation
education outreach events. More events will be planned as deemed relevant and effective.
o As the program continues to expand and plumbing and irrigation technology improves,
there is anticipation of revising existing water conservation incentives and ending programs that
have market saturation. There is also continued research on new programs and ordinances to
possibly include:
■ Water Wise Landscape Design Incentives, possibly including soils, mulch,
drought-tolerant plant rebates;
■ Amendments to Landscape Development Code to include specifications on soil
depth, plant selection;
■ Commercial property specific rebates;
■ Requiring all non-residential properties with irrigation systems to audit them
periodically; and
■ Expanding conservation programs to include MUD water customers.
5.3 Additional water reduction and efficiency measures used within the City include:
o The adoption of the 2015 International Plumbing Code, which requires efficient water use
fixtures; this also complies with the State of Texas water efficiency requirements.
o The City recycles approximately 98% of the filter backwash water at the water treatment
plant.
o The Water Waste Ordinance, part of City Code, which prohibits the waste of water as a
result of improper irrigation application, leaks, or other malfunction.
o Voluntary outdoor irrigation is promoted year-round. Residents are encouraged to limit
outdoor irrigation to no more than twice per week and not during the hours of 10:00 AM
and 7:00 PM.
o New automatic irrigation systems are required adhere to the TCEQ's 2009 irrigation
design standards.
City of Round Rock PWS 2460003
Water Conservation Plan-2019
Page-13
Section 6.0 Non-Promotional Rate Structure
Residential Rates
The City of Round Rock began implementation of a year-round, tiered rate structure in 2018 to
provide incentive to conserve water during peak landscape irrigation season and discourage
unnecessary waste or use of water. Prior to 2018, the tiers were implemented only seasonally
during summer months (May—September)each year.
Each customer is charged a monthly base rate based on the size of the water meter; then an
amount per thousand gallons. The rate per thousand gallons is determined by the type of
property(residential, commercial, reuse, or irrigation-only)and the size of the meter at the
property.
Monthly Base Fee
Meter Current
Size Rates
inches
5/8 $16.52
3/4 $23.00
1 $36.32
1 1/2 $69.59
2 $109.51
3 $202.68
4 $335.79
6 $1,046.86
8 $1,829.77
10 $2,873.67
12 $3,526.11
For a typical household sized meter, 5/8", the first tier is at 15,000 gallons; when 15,000 gallons
are used, a second-tier amount is 125%of tier one, per thousand gallons. For residential meters
larger than 5/8", the volume amount for the lower block is based on the size of the water meter,
then using the number of living unit equivalents for that meter times the 15,000-gallon amount.
Tiers two and three increases in price by 125%. Tier four is a 150% increase over tier three.
For a residential property, the tiers look like this:
Tier Volumes(gallons)
Meter Size Tier 1 Tier 2 Tier 3 Tier 4
5/8" 0- 15,000 15,001 —21,000 21,001 —27,000 27,001 +
3/4" 0-22,500 22,501 —31,500 31,501 —40,500 44,501 +
in 0-37,500 37,501 —52,500 52,501 —67,500 67,501 +
$2.56 $3.20 $3.85 $5.77
Cite of Round Rock PHIS 2460003
Water Conservation Plan-2019
Page-14
These rates and tier amounts are reviewed on a regular basis, typically every three years.
Commercial Rates
Commercial, industrial, and multifamily customers pay a monthly base fee according to meter
size(see above), as well as a volume rate of$2.80 per 1000 gallons.
Irrigation Rates
Irrigation-only meters pay the monthly base fee per meter size(see above)and follow the same
tiers and rates as mentioned above for residential customers.
Reuse Rates
Reuse water rate structure is a flat rate of 75%of the potable water rate; currently$1.92 per 1000
gallons. The rates are reviewed on a regular basis.
Section 7.0 Means of Implementation and Enforcement
6.1 The City of Round Rock will enforce necessary portions of this plan through ordinances and
signed contracts.
6.2 The City's sworn police officers, code enforcement officers and other designated personnel will
ensure compliance with the water conservation and drought contingency regulations.
6.3 Violations will be handled according to the 2018 City Code of Ordinances, Sec. 44-240.
6.4 The plan will be implemented immediately upon adoption by City Council.
Section 8.0 Tracking Targets and Goals
The staff shall track target and goals by utilizing the following procedures:
7.1 Logs will be maintained for meter calibration, meter testing and meter replacement.
7.2 Annual water audits shall be documented and kept in the Water&Wastewater Utility
Department files. An outside consulting firm will conduct periodic audits.
7.3 Records of all distributed rebates and conservation public education events shall be maintained
by conservation staff. These records must include type, number, and location distributed.
7.4 Rates are tracked and monitored by the City's Finance Department. An outside consulting firm
will conduct reviews of the rates every three years.
7.5 Logs of the City's Leak Detection Program will be maintained by designated utility staff. These
records will include inspections and soundings of water main fittings and connections and night
flow measurements.An outside consulting firm will conduct periodic leak detection audits.
Section 9.0 Coordination with Regional Water Planning Groups
The service area of the City of Round Rock is located within Brazos G Regional Water Planning Group.
The City of Round Rock will mail a copy of this Plan to the RWPG and the Texas Water Development Board
once it has been approved.
Section 10.0 Wholesale Customer Conservation Requirements
All wholesale water contracts require compliance with the City's Drought Contingency and Water
Conservation Plans. Each contract specifies that the water supplied to the wholesale customer may be
reasonably limited by the City on the same basis and to the same extent as the supply of water to any
other customers within the city.
Cite of Round Rack PWS 2460003
Water Consenation Plan-20/9
Page-15
All wholesale contracts entered into, renewed or extended after the adoption of this plan will include
provisions for distributing water to the wholesale customers in accordance with the Texas Water Code,
Section 11.039. Customer entities that intend to resell water provided by the City of Round Rock shall
require that all successive customers implement conservation measures in accordance with the
provisions stated in Title 30, Texas Administrative Code, Chapter 288.
Section 11.0 Plan Review and Update
The City of Round Rock will review and update the Water Conservation Plan as appropriate based on an
assessment of the five-and ten-year goals. At a minimum, the Water Conservation Plan will be updated
and adopted no later than May 1, 2019 and every five years thereafter, per TCEQ requirements in Title 30
TAC, Chapter 288.30.
The Water Conservation plan and annual Utility Profile will be maintained and submitted by the City of
Round Rock Water Conservation Coordinator.
City of Round Rock PWS 2460003
Water Conservation Plan-2019
Page-16
Appendix A
City of Round Rock PWS 2460003
Water Consen ation Plan-2019
Page-17
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City of Round Rock PWS 2460003
Water Conservation Plan-2019
Page-19
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City of Round Rock PWS 2460003
Water Conservation Plan-2019
Page-20