R-2020-0055 - 3/12/2020 RESOLUTION NO. R-2020-0055
WHEREAS, the City of Round Rock has duly sought proposals for law enforcement mobile
video and evidence storage, and for related goods and services; and
WHEREAS, Axon Enterprises, Inc. has submitted the proposal determined to provide the best
value to the City considering the price and other evaluation factors included in the request for
proposals; and
WHEREAS, the City Council desires to enter into an agreement with Axon Enterprises, Inc.,
Now Therefore
BE IT RESOLVED BY THE COUNCIL OF THE CITY OF ROUND ROCK, TEXAS,
That the Mayor is hereby authorized and directed to execute on behalf of the City an
Agreement for the Purchase of Law Enforcement Mobile Video and Evidence Storage with Axon
Enterprises, Inc., a copy of said Agreement being attached hereto as Exhibit "A" and incorporated
herein.
The City Council hereby finds and declares that written notice of the date, hour, place and
subject of the meeting at which this Resolution was adopted was posted and that such meeting was
open to the public as required by law at all times during which this Resolution and the subject matter
hereof were discussed, considered and formally acted upon, all as required by the Open Meetings Act,
Chapter 551, Texas Government Code, as amended.
RESOLVED this 12th day of March, 2020.
CRA MO AN, Mayor
City of Rou d Rock, Texas
ATTEST:
SARA L. WHITE, City Clerk
0112.20202,00440776
EXHIBIT
„A„
CITY OF ROUND ROCK AGREEMENT FOR
THE PURCHASE OF LAW ENFORCEMENT
MOBILE VIDEO AND EVIDENCE STORAGE
WITH
AXON ENTERPRISES INC.
THE STATE OF TEXAS §
CITY OF ROUND ROCK §
§ KNOW ALL BY THESE PRESENTS:
COUNTY OF WILLIAMSON §
COUNTY OF TRAVIS §
THAT THIS AGREEMENT for the purchase of law enforcement mobile video and
evidence storage, and for related goods and services (referred to herein as the "'Agreement"
made and entered into on this the day of the month of )' is
between the CITY OF ROUND ROCK, a Texas home-rule municipals o' 20f by and
fice
located at 221 East Main Street, Round Rock, Texas 78664-5299 (referred toherein as ares the
"City"), and AXON ENTERPRISES, INC., whose office are located at 17800 Nort
Street, Scottsdale, Arizona 85255 (referred to herein as "Vendor"). h 85h
RECITALS:
WHEREAS, City desires to purchase certain goods and services, specifically law
enforcement mobile video and evidence storage, and City desires to procure same from Vendor;
ndor;
WHEREAS, City has issued Request for Proposal No. 19-019 for the rovision of
goods and services; and P said
WHEREAS, the City has determined that the proposal submitted by the Vendorrovides
the best value for the City of Round Rock Texas; and P
WHEREAS, the parties desire to enter into this Agreement to set forth in writin their
respective rights, duties, and obligations; g
NOW, THEREFORE,WITNESSETH:
That for and in consideration of the mutual promises contained herein and otherg ood and
valuable consideration, the sufficiency and receipt of which are hereby acknowled
mutually agreed between the parties as follow: g d, it is
004401 12%ss2
1.01 DEFINITIONS
A. Agreement means the binding legal contract between City and Vendor whereby
City agrees to buy specified goods and/or services and Vendor is obligated to provide said goods
and/or services.
B. City means the City of Round Rock, Williamson and Travis Counties, Texas.
C. Effective Date means the date upon which the binding signatures of both parties
to this Agreement are affixed.
D. Force Majeure means acts of God, strikes, lockouts, or other industrial
disturbances, acts of the public enemy, orders of any kind from the government of the United
States or the State of Texas or any civil or military authority, insurrections, riots, epidemics
landslides, lightning, earthquakes, fires, hurricanes, storms, floods, restraint of the government
and the people, civil disturbances, explosions, or other causes not reasonably within the control
of the party claiming such inability.
E. Goods and Supplies mean the specified supplies, materials, commodities, or
equipment as described in Exhibit "A" and Exhibit "B," said exhibits attached hereto and
incorporated herein by reference for all purposes.
F. Vendor means Axon Enterprise, Inc., its successors or assigns.
2.01 EFFECTIVE DATE, TERM
A. This Agreement shall be effective on the date this Agreement has been signed by
each party hereto, and shall remain in full force and effect unless and until it expires by o eration
of the term indicated herein, or is terminated or extended as provided herein. p
B. This Agreement shall be for sixty (60) months from the effective date of this
Agreement as described above.
C. City reserves the right to review the relationship with Vendor at any time, and
may elect to terminate this Agreement with or without cause by providing thirty {30) da s
written notice or may elect to continue. y
3.01 CONTRACT DOCUMENTS AND EXHIBITS
The goods and services which are the subject matter of this Agreement are described in
Exhibit "Al" the Vendor's Proposal and Exhibit "B," Vendor's Best and Final Offer. The
Vendor's Master Services and Purchasing Agreement is attached as Exhibit "C," and
incorporated hereto by reference. The Agreement, together with all the attached exhibits
comprise the Contract Documents.
4.01 ITEMS
A. The goods and services which are the subject matter of this Agreement are
described generally in the attached Exhibit"A"and Exhibit`B."
B. This Agreement shall evidence the entire understanding and agreement between
the parties and shall supersede any prior proposals, correspondence or discussions.
C. Vendor shall satisfactorily provide all deliverables described in Exhibit "A" and
Exhibit "B" within the contract term specified pursuant to the terms in this Agreement and the
Vendor's Master Services and Purchasing Agreement, attached as Exhibit "C." A change in the
Scope of Services or any term of this Agreement, must be negotiated and agreed to in all relevant
details, and must be embodied in a valid Supplemental Agreement as described herein.
5.01 COSTS
A. City agrees to pay for goods and services during the term of this Agreement at the
pricing set forth at in Exhibit"B,"attached hereto.
B. The City shall be authorized to pay the Vendor an amount not-to-exceed Two
Million Eight hundred Thousand and No/100 Dollars ($2,800,000.00) for the term of this
Agreement in the yearly amounts as set forth in the attached Exhibit"B."
6.01 INVOICES
All invoices shall include, at a minimum, the following information:
A. Name and address of Vendor;
B. Purchase Order plumber;
C. Description and quantity of items received; and
D. Delivery or performance dates.
7.01 NON-APPROPRIATION AND FISCAL FUNDING
This Agreement is a commitment of City's current revenues only. It is understood and
agreed that City shall have the right to terminate this Agreement at the end of any City fiscal year
if the governing body of City does not appropriate funds sufficient to purchase the goods as
determined by City's budget for the fiscal year in question. City may effect such termination by
giving Vendor a written notice of termination at the end of its then current fiscal year.
y
i
8.01 PROMPT PAYMENT POLICY
In accordance with Chapter 2251, V.T.C.A., Texas Government Code, payment to
Vendor will be made within thirty (30)days of the day on which City receives the performance,
supplies, materials, equipment, and/or deliverables, or within thirty (30) days of the day on
which the performance of services was complete, or within thirty (30) days of the day on which
City receives a correct invoice for the performance and/or deliverables or services, whichever is
later. Vendor may charge interest on an overdue payment at the "rate in effect"on September 1
of the fiscal year in which the payment becomes overdue, in accordance with V.T.C.A., Texas
Government Code, Section 2251.025(b); however, this Policy does not apply to payments made
by City in the event:
A. There is a bona fide dispute between City and Vendor, a contractor, subcontractor
or supplier about the goods delivered or the service performed that cause the
payment to be late; or
B. The terms of a federal contract, grant, regulation, or statute prevent City from
making a timely payment with federal funds; or
C. There is a bona fide dispute between Vendor and a subcontractor or between a
subcontractor and its supplier about the goods delivered or the service performed
that causes the payment to be late; or
D. Invoices are not mailed to City in strict accordance with instructions, if any, on
the purchase order or the Agreement or other such contractual agreement.
9.01 GRATUITIES AND BRIBES
City may, by written notice to Vendor, cancel this Agreement without liability to Vendor
if it is determined by City that gratuities or bribes in the form of entertainment, gifts, or
otherwise were offered or given by Vendor or its agents or representatives to any City officer,
employee or elected representative with respect to the performance of this Agreement. In
addition, Vendor may be subject to penalties stated in Title 8 of the Texas Penal Code.
10.01 TAXES
City is exempt from Federal Excise and State Sales Tax; therefore, tax shall not be
included in Vendor's charges.
11.01 ORDERS PLACED WITH ALTERNATE VENDORS
If Vendor cannot provide the goods as specified, City reserves the right and option to
obtain the products from another supplier or suppliers.
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12.01 CITY'S REPRESENTATIVE
City hereby designates the following representative authorized to act in its behalf with
regard to this Agreement:
Heath Douglas
Chief Information Officer
221 East Main Street
Round Rock, Texas 78664
(512)218-5508
hdouglas :roundrock texas.gov
13.01 INSURANCE
Vendor shall meet all City of Round Rock Insurance Requirements as set forth in Exhibit
"D,"attached hereto and incorporated herein by reference for all purposes.
14.01 RIGHT TO ASSURANCE
Whenever either party to this Agreement, in good faith, has reason to question the other
party's intent to perform hereunder, then demand may be made to the other party for written
assurance of the intent to perform. In the event that no written assurance is given within the
reasonable time specified when demand is made, then and in that event the demanding party may
treat such failure as an anticipatory repudiation of this Agreement.
15.01 DEFAULT
If Vendor abandons or defaults under this Agreement and is a cause of City purchasing
the specified goods elsewhere, Vendor agrees that it may be charged the difference in cost, if
any, and that it will not be considered in the re-advertisement of the service and that it may not
be considered in future bids for the same type of work unless the scope of work is significantly
changed.
Vendor shall be declared in default of this Agreement if it does any of the following:
A. Fails to fully, timely and faithfully perform any of its material obligations
under this Agreement;
B. Fails to provide adequate assurance of performance under the "Right to
Assurance"section herein; or
C. Becomes insolvent or seeks relief under the bankruptcy laws of the United
States.
5
16.01 TERMINATION AND SUSPENSION
A. City has the right to terminate this Agreement, in whole or in part, for
convenience and without cause, at any time upon thirty(30) days' written notice to Vendor.
B. In the event of any default by Vendor, City has the right to terminate this
Agreement for cause, upon thirty (30) days' written notice to Vendor, unless Vendor cures such
breach within the thirty(30) day period.
C. Vendor has the right to terminate this Agreement only for cause, that being in the
event of a material and substantial breach by City, or by mutual agreement to terminate
evidenced in writing by and between the parties.
D. In the event City terminates under subsections (A) or (B) of this section, the
following shall apply: Upon City's delivery of the referenced notice to Vendor, Vendor shall
discontinue all services in connection with the performance of this Agreement and shall proceed
to cancel promptly all existing orders and contracts insofar as such orders and contracts are
chargeable to this Agreement. Within thirty (30) days after such notice of termination, Vendor
shall submit a statement showing in detail the goods and/or services satisfactorily performed
under this Agreement to the date of termination. City shall then pay Vendor that portion of the
charges, if undisputed. The parties agree that Vendor is not entitled to compensation for services
it would have performed under the remaining term of the Agreement except as provided herein.
17.01 INDEMNIFICATION
Vendor shall defend (at the option of City), indemnify, and hold City, its successors,
assigns, officers, employees and elected officials harmless from and against all suits, actions,
legal proceedings, claims, demands, damages, costs, expenses, attorney's fees, and any and all
other costs or fees arising out of, or incident to, concerning or resulting from the negligent acts,
errors or omissions, or willful misconduct of Vendor, or Vendor's agents, employees or
subcontractors, in the performance of Vendor's obligations under this Agreement, no matter to
whom, such loss may occur. Nothing herein shall be deemed to limit the rights of City or
Vendor (including, but not limited to the right to seek contribution) against any third party who
may be liable for an indemnified claim.
18.01 COMPLIANCE WITH LAWS,CHARTER AND ORDINANCES
A. Vendor, its agents, employees and subcontractors shall use best efforts to comply
with all applicable federal and state laws, the Charter and Ordinances of the City of Round Rock,
as amended, and with all applicable rules and regulations promulgated by local, state and
national boards, bureaus and agencies.
B. In accordance with Chapter 2270, Texas Government Code, a governmental entity
may not enter into a contract with a company for goods or services unless the contract contains
written verification from the company that it: (1)does not boycott Israel; and (2)will not boycott
Israel and will not boycott Israel during the term of this contract. The signatory executing this
6
Agreement on behalf of Vendor verifies Vendor does not boycott Israel and will not boycott
Israel during the term of this Agreement.
19.01 ASSIGNMENT AND DELEGATION
The parties each hereby bind themselves, their successors, assigns and legal
representatives to each other with respect to the terms of this Agreement. Neither party shall
assign, sublet or transfer any interest in this Agreement without prior written authorization of the
other party.
20.01 NOTICES
All notices and other communications in connection with this Agreement shall be in
writing and shall be considered given as follows:
1• When delivered personally to the recipient's address as stated in this Agreement;
or
2. Three (3) days after being deposited in the United States mail, with postage
prepaid to the recipient's address as stated in this Agreement.
Notice to Vendor:
Axon Enterprises, Inc.
17800 North 85`h Street
Scottsdale, AZ 85255
Notice to City:
City Manager Stephan L. Sheets, City Attorney
221 East Main Street AND TO: 309 East Main Street
Round Rock, TX 78664 Round Rock, TX 78664
Nothing contained herein shall be construed to restrict the transmission of routine
communications between representatives of City and Vendor.
21.01 APPLICABLE LAW; ENFORCEMENT AND VENUE
This Agreement shall be enforceable in Round Rock, Texas, and if legal action is
necessary by either party with respect to the enforcement of any or all of the terms or conditions
herein, exclusive venue for same shall lie in Williamson County, Texas. This Agreement shall be
governed by and construed in accordance with the laws and court decisions of the State of Texas.
7
22.01 EXCLUSIVE AGREEMENT
This document, and all appended documents, constitutes the entire Agreement between
Vendor and City. This Agreement may only be amended or supplemented by mutual agreement
of the parties hereto in writing, duly authorized by action of the City Manager or City Council.
23.01 DISPUTE RESOLUTION
City and Vendor hereby expressly agree that no claims or disputes between the parties
arising out of or relating to this Agreement or a breach thereof shall be decided by any arbitration
proceeding, including without limitation, any proceeding under the Federal Arbitration Act (9
USC Section 1-14)or any applicable state arbitration statute.
24.01 SEVERABILITY
The invalidity, illegality, or unenforceability of any provision of this Agreement or the
occurrence of any event rendering any portion or provision of this Agreement void shall in no
way affect the validity or enforceability of any other portion or provision of this Agreement. Any
void provision shall be deemed severed from this Agreement, and the balance of this Agreement
shall be construed and enforced as if this Agreement did not contain the particular portion or
provision held to be void. The parties further agree to amend this Agreement to replace any
stricken provision with a valid provision that comes as close as possible to the intent of the
stricken provision. The provisions of this section shall not prevent this entire Agreement from
being void should a provision which is of the essence of this Agreement be determined void.
25.01 MISCELLANEOUS PROVISIONS
Standard of Care. Vendor represents that it employs trained, experienced and
competent persons to perform all of the services, responsibilities and duties specified herein and
that such services, responsibilities and duties shall be performed in a manner according to
generally accepted industry practices.
Time is of the Essence. Vendor understands and agrees that time is of the essence and
that any failure of Vendor to fulfill obligations for each portion of this Agreement within the
agreed timeframes will constitute a material breach of this Agreement. Vendor shall be fully
responsible for its delays or for failures to use best efforts in accordance with the terms of this
Agreement. Where damage is caused to City due to Vendor's failure to perform in these
circumstances, City may pursue any remedy available without waiver of any of City's additional
legal rights or remedies.
Force Majeure. Neither City nor Vendor shall be deemed in violation of this Agreement
if it is prevented from performing any of its obligations hereunder by reasons for which it is not
responsible as defined herein. However, notice of such impediment or delay in performance must
be timely given and all reasonable efforts undertaken to mitigate its effects.
8
Multiple Counterparts. This Agreement may be executed in multiple counterparts, any
one of which shall be considered an original of this document; and all of which, when taken
together, shall constitute one and the same instrument.
IN WITNESS WHEREOF, City and Vendor have executed this Agreement on the dates
indicated.
City of Round Rock,Texas Axon Enterprises,Inc.
By: By:
Printed Name: Printed Name: r _
Title: Title: V V a
Date Signed: Date Signed: 02:0
Attest:
By:
Sara L. White, City Clerk
For City,Approved as to Form:
By:
Stephan L. Sheets,City Attorney
Exhibit "A"
LAIN ENFORCEMENT MOBILE VIDEO
AND EVIDENCE STORAGE SOLUTION
ROUND ROCI< POLICE DEPARTMENT
RFP Number: 19-019
Submitted By: Axon Enterprise, inc,
17800 North 8511,Street
Scottsd(')1E2,AZ 85255
Phone;800.978.2737
Fax:480.991.0791
July 23, 2019
ORIGINAL
Exhibit ^^
AXON ENTERPRISE, INC. AL
1 _1800 NORTH O5mSTREET
S[C}TTSOALE. AZ 85255 AXON
Ju/y 17, 20,19
The ["ryofRound Rock
2127 East Main Street
Round Rock. TX78864'S299
Axon Encerpr/se' Inc. (Axon) /s pleased to submo the enclosed proposal for body'
\;v u/o ano in-car camera solutions to the City o[ Round Rock (che City) and the Round
Rock Po/ce Oeparcmenc (IRRPD). This proposal descrbesAxon's cop'oermuce�rac»ru
body-worn and /n-car camera syscems. We we/come the opporcun/cyco build uponthe
strong foundacion we've established through our TxSER [EYV partnership.
The syscems you select should work together to meet your obiecoves and the
solution's prov/der should understand and support your goals^ for im`�emencaoon.
Axon/s ",he leading provider of law enforcement cechno|ogy; ~ur pn +"ry purpose /s
to help you achieve your goals and continue to advance the �hz '�~
agencies through technology wherever possible.
a e/ rcs or Public safety
Our comlorehensiwe body-worn camera program offers rugged and re//able came
the Axon Body 2, with numerous rnoundng poss b/hnes for each opc/on The cameras
arcach secure�yend comhzrrabk/ coyour o[�cers' uniforms, s they eras
days as usual with (h ' ' o eycan �o about their
e assurance chac the devices will serve rhe|rpurpose whenever
»er
Our advanced in-car camera program. axon Fleet, includes forward and' rear-facing
HOcameras and mub"p/e equipmencincegraoon opbonsforyouro�her /n'ca ' m�
systems. Your officers can record evencs both outside and inside ^ '
ma�e sure they capture critical incidents wherever they occur./ e cne/r «eh/des to
Axon's body-worn and in-car camera syscem» both consolidate che dig/ca( evidence
they capture m Axon Ev/dence' Axon's Cloud-based and [](S-cumphanc dig/ca(
evidence management software (OEkJS) Th/s means the Ocy can man��e store
organ/ze and interact with all the r d/�na| evidence /n a single secure en`/ronm' nc
Benefits of the integrated Axon body-worn and in-car cameras and Axon Ex'd
p/achzrm ,ndude. ^ ence
�
Regular hardware refreshes
�
Expert dep/oymenL' crainina, and suppnrc
Body-worn and /n-car technology 'ncegraoon
�
Wireless �n'car video daca oft-load to Axon Evdence
Exhibit "A"
Monthly software upgrades
Unlimited cloud-based storage
Immediate video access
Proven [AO/R&xS integrations via Auto-Tagging
Axon ha-z" deve/oped, expended, and enhanced its technology over time to build a
fully integrated platform with direct input from law enforcement agencies
wor/d To dacewe've parLnered with over 7'500 agencies to deliver dig/tai evidence
solutions that -support public and officer safety, preserve an indisputable record of
even:s, and improve communicy relations,
/f you have any questions regarding our proposal, pr�cin� or pnzduc/s please contact
our Proposal &4anager, Shavvnacee Ne�m/ a� 480.463.2177 h '
' or s awnacee���xon corn
rhank you for your consideration; we look forvvardo continued�' �
' � conversadon with the
city of Round Rock' TX
Sincerely,
i<
Robert Driscoll
VP,Associate General [bunse/
_---_- � _
EXECUTIVE SUMMARY . . . . . . . . . . . . . _ . . 1
TAB 1 - BUSINESS ORGANIZATION : 4
TAB z - SYSTEM CONCEPT AND
SOLUTION : S
AXON RO OY CAMFRA `; ly
AXON FI_ FF`I IN - CAR CAMFRAc, E,
AXON VIEW Xl SOf" TWARF
APPIICATION
AXON PROJECT PI ANS)
RODY - WORN CAM FRAS 8
FI F F T PR 0 j F C T PI AN 9
TAB 3 — TECHNICAL SOLUTION AND
FUNCTIONAL REQUIREMENTS : . . . . . . , 11
1 , 1 0171) IRF0 BODY WORN CAMFRA
RFQUIRFMFNTc; `; HOUI IJ : 11
1 . 7 MANDATORY R00Y WORN CAMERA
IAFQ1) 1RFMl_ NT1) - 1) NI 'F1-1 SI1A1 i_ 11AVF - 71
1 . '3 0Fc; IRf O IN LAN VIHF0 AND I AMFRA
RFf� UIRFMFNT (, UNH- L) ciHOULD : I2
1 . 4 MANDATORY IN CAR V1111- 0 AND
U A M F R A R F Q U I R F M F N T UNIT1;
`THAI 1 HAVF : 76
1 . 5 MANDATORY f ORACF
R E QU I R I NI FNT `_i : , . • 77
1 , I� I7C
S I R F 0 SE' f: VII. I= , RFPA111 ANTI
WARRANTY - 44
TAB 4 - PERSONNEL & PROJECT
MANAGEMENT STRUCTURE : . . . . . . . . . . 48
TAB 5 - PRIOR EXPERIENCE : . . . . . . . . 54
TAB G - AUTHORIZED NEGOTIATOR : . S7
TAB 7- LITIGATION : . . . . . . . . . . . . . . . . . . . S8
TAB 8 - ATTACHMENTS AND
ADDENDUM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
. . . . . . . . . . . . . . . .
TAB 9 - COST PROPOSAL . .. . . . . . . . . . . 77
APPENDIX . . . . . 73
LX1 FPT10N i Fr A X 0 N M A S T F R iFRVICFc
PURI- RASING ACRFFMFN 'I 14
AXON TFAM RF `-3I1MF ; . . 114
PROI UGIF ITS TFAM RF1)'UMF ; . a 177
OUR VAI UF ; . .
THF AX11N NETWORK . .
, . . . . . , . . 177
Exhibit "A"
" EXECUTIVE SUMMARY
Axon has created a network of people, devices. and applications dedicated to law
enforcement and the communities they ser-:e. Every component of [he Axon
ecosystem - from TASER Smart Weapons to Axon body and in-car cameras to Axon
Evidence - works with the others to form complete and cohesive public safety
solutions.
Axon proposes an integrated solution comprised of Axon Body 2 body-�,;orn cameras,
the Axon Fleet in-car camera system, and Axon Evidence, our cloud-based digital
evidence? n-mr-;gernent softy are (DEMS). The summary below provides an overy e.%, of
our solution's advanced capabilities. We fully demonstrate each componen`'.:, ability
to meet your specir` c Objectives in our responses to your techs cal requirements,
beginning on page ? 1. in Tab 3 - T e-chnrcal Solution.
.f.hI proposed Axon solut on will allow the RRPD to:
Automate current manual processes
gave resources and costs long-term
w
I...everag,e f.ally-inteer;ated technolog e<
Improve data management efficiency, acs:uracy, and security
Scale to support future processes and data growth
A FULLY INTEGRATED SOLUTION
The RRPD's request for a comprehensive camera system and centralized evidence
management platform r.o support high-;duality d g tal evidence capture, organization,
storage, retrieval, and sharing :aligns directly with our solution's functionality. The
Axon solution will support your existing ;ivorl flows from capture .to courtroom.
SOLUTION 'C'OMPONENTS
Below is an overview of the hardware and software components of our proposed
Axon solution.
, AXON CAMERAS CAPTURING CRITICAL 1
Axon Body- Worn Cameras
Axon'-s- durable body-worn cameras offer full shift of-
longer battery life, multiple mounting options, rntuitr e
r-oncrols, and mobile workflows through connected
apps to save time on administrative work.
PAGE
Exhibit "A"
Axon Fleet In-Car Cameras
Axon Fleet is a breakthrouigh in-car video system with
advanced capabilities including automatic activation,
HD video, and a flex:ble design with conur)(JOUSly
ftwai
ur)-raded sor -e and multiple upload opi'ons.
Axon Signal Technology (Automated Activation)
Axon Signal technology amvatps Axon cameras in the
area automatically based on pre-deflined triauers Co
support officers in high-stress, sit:Uat;ons where
recording might. be an
CED C7afterthought.
MOBILE AND MOT APPLICATIONS MANAGING E V I D E N C E
FROM THE F1 ELD
Axon View Mobile Application
Available for both Android ar)d i3OS devices, Axon V:ew
allows officers to playback videos, addl tags, and assign
L
a t-de, ID and categories to a video, while still �n the
4t,
ield, Amon 'view automatically maps video with GPS
data and allows real-time tagging of metaclara from an
C
41. officer's smartphone. Before the officer sets root in the
office, the video is ass geed
aui:oma[lt'Ily filed under
the appropriate retention schedule. Once uploaded to
Axon Evidence, the video evidence can be accessed
quickly ivvirh a simple !"Pyword search.
Axon View XL MDT Application
Axon View XL is, a M.crosoft %,",,findows-based d--skLoQ
application that Supports Axon Flee-r— It installs on
compatible MDT/MDC SYSTP,FTII, in Fleet-equipped
vehicles. Axon View XL allows officers to access a live
A:e,,v of the camera feed, add metadara (evidence
categories, titles. and lDs), and play recorded ,video.
Axon body-worn Cameras pair with View XL so officers
-an enter, rnei-Ladata for videos raptured by either
(.".'arTiera in a sir ale mlerlace.
PAGE
Exhibit "A„
1
DOCKS r WIRELESS OFFLOAD UPLOADING
r
Docking Stations
Axon l.. oC ks upload v � u( Evid rl;
upload ���%F` tC; Axon .'e dE`'d
update camera f rri-iware v.•hil(� aI =, ;::liar gir�g (fie
tcattery so uhe camera is ready for
the of"fis:er'`s i"; ?Xt
shift. Mulr amera doc.k:n5- stations can be wall-
mounted ro save on spa,, e and serve as a ,s<i71ple, non-
rnrrus e addition to yOur Dffi,:.er's dail - +vAjorl<fIo
Wireless Offload
Axon fleet sup is +,,jir Bless offload of v dens to Axon
E...Y denc.e, %bele is offload can occur, [hrouig'1 network
n_ vv r F
{i rlf'? r i f'! a - ( ^t est - p ' t . and' r r31 r
U ... ,� G..cc....S iJoir.E..s, LI: �.. 1PJI �.. e..>S
!t .
o!"11oad servers, as well as < /[._TE networks using an
gin-.car broadband connection.
AXON 1 AND PR1 1 • PLATFORM
STORING , AND SHARINGi
Axon Evidence
e t
Axon Evidence is a cloud-based, CAIS-C-ompl ant DEMS
z
system with extensive role-based access 0ontrols. i he
apphrl cion provides a variety of totals to easily rnanage
! ; -+ 4 -; ev dence E nci share It wit^ Partniering agt?r cies and
P"Osecutor`s off ces_ Axon Evidence offers access co a
l full red'a,'T n su te, i.=idusrry-leach a sec:..irity
P'c)tocols, scalable sturage, and dedicated (.ustorner
service and ytfari� rt.
Axon Evidence for Prosecutors
EAxon offers th prosecutor platform at no adds- (anal
. C(;si to Axon `v dence a3,enc'es' prosnruLir"1u part-iers
i his resource helps agencies freely share evidence and
case f les °kvith your fur sci -ional collaborators. The
secure, instant. dhz=ear srhar*,nz7 f�rnr� , saves e
� �.icnal�,, ��a��� tla�.
_. rile and i-iassle of man;al sharing methods (like
€sur lir g DVDs), all while maintaining chain of custody
We've lean made the rior ties of law enforceme own, , + e
� P enforcement our o.r,,ri, ani.: your challenges our,
to solve, v^rr-en YOU partner with Axon, you're partnering with a team of world-class
prudi.a;:.t experts, security; pros, engineers, technology spec ;lists, at, former law
enforcement personnel. What we have in comrnon is a ded caCon to push ng the
boundaries of technology and a r,nmi ILunent to brin; ng it ro law enforcement to
make the world a safer place.
PAGE
Exhibit "A"
;( TAB 1 - BUSINESS ORGANIZATION :
State full name and address of your organization and Identify parent company
if you are a subsidiary. Specify the branch office or other subordinate
element which will perform, or assist in performing, work herein. Indicate
whether you operate as a partnership, corporation, or individual. Include the
State in which incorporated or licensed to operate.
A,o;n, -
11 E-nterpr se, hr)c.
17 8(C)0 N, 8S 'S L.
S,C-o t r s d a I e, A S:rD'*2 15,5
Axon E n,!k-e r p r'-s Inc 1s o?- a subsidiary o f fir-M or- Cornipan he Axon
: anot'her* Y�
Mlaadcjuai'r�,r-s location w;
per-for-an or, assisc in r)e[-torj7
[he wor-k 'here.n, We -,r'e a
C I s C c o r:poration.; Axon E:nierprise N-st inror'por-ai(--�,d ori januairy 5
;-- , 2 001 in
Delaware s InEernaticinal, Inc. Ir Internacional, Inc
,I i'le spring of 201
changed r1ai-ni -e to Ax:oij E
r-'s-, 111C. to reflect o!1r expanded
C I I no I OCT r(0 C L-1 5
'I"oday, Axon S arl active Delaware carp of-anon wi[1-1 qs
`-Sc-oi-,.,S dale, Ar- zona. princ pal place, Of bLJ;;M;eSS III
PAGE
������'��N~ /��n
Exhibit ^ "
IF
TAB 2 - SYSTEM CONCEPT AND SOLUTION :
Define in detail your understanding of the requirement presented in the
Scope of Work of this request for proposal and your system solution. Provide
all details as required In the Scope of Work, as well as a project plan and
timeline. Include any additional information you dmmnn necessary to evaluate
your proposal.
/n Tab .3' we have prowded detailed 'fformaoon on each requiremenc listed in the
Scope of YVork of this request for proposal. n
Axon ,s propos� g the Axon Body 2 and
Axon Fleet in-car cameras and Axon Evidence. our c/oud'based dicica( evidence
manauemenc and scorage solution, Details of each are prnvided be/ow.
Axon proceccs |/he b; conneccina dew'ces' aPp|/caoons and people onco one
cencra//zed necvvo'k, Our cechno/og/es impact every aspect of an o[[ cer's day-to-da'-:
experience from capture to courtroom
er 13 1�3 ��
CAPTURE >0 Pa, rill �� L-M�m� p�� dols �� >> A_��8y����
_ _ —
In the fieldOur body ovorn and ^n-car cameras collect v/deo evidence to
capture the truch of an /nc/denc and our mob/|e applications enable simple
evidence collect on Our TASER Conducted Energy VVeapons ([EVVs} offer a
less-lethal a/Lernac/ve co firearms and have he/ped saved over 2 '6,4134* lives,
At the station Our secure. cloud-based d',a/ca/ evidence mana�emenc so!uUon
allows o[[^cers and connmand staff to manage, review,share andprocess dvgica/
evidence us/ng forensic' redaction, transcription and ocher coo|s
/n the courtroom Our solutions for prosecucors make collaborating across
:ur/sd/cc/ons and agencies easy so that cases can be resolved quck/y
Every Axon product from TASER [EVYs co body worn and in-car cameras and the
dicica| evidence management system (Axon Evidence), incegraces seam|ess|y vvich one
another The Axon EcosYscem comp|emenLs the systems and processes used by law
enforcementencies coday�
Axon currendy offer two body-worn cameras; the Axon Body Z and the Axon Flex 2
Axon's next-generation camera' the Axon Body ] will be ava/|ab/e in 2020 Body-worn.cameras are proven to procecc officers from fa|se daims, enhance public crust-
improve ovi/en behavior. decreese /ic/gac|on' help keep officers safe, ho)d law
enfo'cemenc accountable, and make commun/oes safer.
^-��w^ '��'t n��/
w=u " ~
Axon F|eec incegr-ates searn|ess/y vvch Axon
body-worn cameras co opt mce
huncUonaUcy and utilizes so�tware drmen
feacures to rnin m|ze che costs and
consua/ncs of excessive hardware
components. Axon F/eec /s more chanjust a
dash camera,- it's pari oy a pomer[u/
platform cher conneccs mob le, c!oud, and
vvearab/e cechnoIog/eshe cameras h*acure
wide-angle lenses and HO video ro ensure
Axon Signal, an aucomat|c accivac/on cechno/ogy for Axon body and in-car cameras,
'starcs recording based on pre'conf� red vehicle cr/� ers like ud � light bar / siren
acUvacion' dooc speed' acce|eranon, crash and un1ocking a weapon rack Add|Uona�
accessories indudma. he Axon S/ana/ Sidearm tri-ger recordingwhen a f'reorm is,removpd �orn |c� ho/scer, The Axon S"�na/ Power;
ower Performance ma�azme will acUvace
camera recording when encaa nhe arc sm/cch on a [EW.
Axon Body n
Axon Signal
N� Axon Signal
Power
Performance
Axon Fleet Vehicle Axon Signal Magazine
Sidearm
Axon V/ew XL is a k4ic1-nsnfc Windows-based de-skiop program thac supports Axon
F/eer, /c is des/�ned to be used on (he mob'!e data cermine/ (�NDT) or mobile digital
compucer (yWD[) w/chin a po//cevehide Axon �/evvXL require� che prov'ded B(ue�/�a
Biue�ooch don�|e �o be securely co the ��DTco commun/cacevv/ch the
cameras Axon View XL allows officers to access a //ve v/evv of che camera feed, add
mecadaca (evidence categories, c des and |Os), and play recorded vdeo scoredon the
camera The app|/cac on e|/ovvs off
|cers to control rhe syscem from e central |oceuon�
Log In - Axon Evidence will aucomac/ca|{y index each v deo by vehicle and
officer,
Run a System Check - Pr/or co recording, officers can premevv the vdeo and
audio be/ngcapcured byboch rhe front and rearcamera.
PAGE
� �
Exhibit "A"
Start and Stop Recording - Control one or both carnieras, manually (in addition
cc a'utorr€ai,.Jc Axon Si,-;nal activarton).
Live Preview - Watch I ve video from bor:h cameras it is being, caprured.
Tag Metadata - Tag 'video files during or after a recording.
OBILE APPLICATIONS
Axon's mobile applications, Axon View and Axon Capture, are compac ble of rh both
Android and i=)S devices.
Axon Vievv automatically reaps vide ; with (JPS data and allows real-time metadaca
tagging `rorn your phone. Before yo .a set foot in the office, your video s f!led nro t11e
correct evidentiary category; a:.^••d, has a tirle at, ID, When vau need it; :evidence can
be accessed quickly wits a s rnple l< 'yworc: scam a
Axon Capri ire iS c� na;��} Ie uiJfJ l"}1 1C ellfTliC::citc`r tlitr !'?��f o carry chree
devices for photo, video, and audio recording. 'nsE ad, t builds U10o 1 Pie illative
caPabikiDes of your smarcphor,e.
AUTO - TAGGING INTEGRATION WITH CAIS / RMS SYSTEMS
Computer-Aided Dispatch (C,',i:)j and €�'ecc.rd-!tr1>-ariac-ler-r-2er t systems (RI S) holcl
me"radara that is critical to the usefulness of evideric–e Files. Automatic r'ere(arilon Is
accomplished thrC)Ugh carepori:%aat on F7i:appina. Axon Evidence can rac.cural;'e apply ID
i,
retention category, and even-', locaLif';n iF'1[C)r-r- ation fir(_lrl? e'vem.. records 111) evidence
riles. T IiiS a!ltorraaceS rlae' Jr'iJ;-(--!;; of ;:a iraa vit 'tas, vrirh cornple .e, c orrc�CC mf-_tadata,
ensurin,iff- greater accuracy of information aril.+ nc.reased efi-if'ncEJ re tl� ir1
substanrial savings in terms or manpower,
At rhe egad of a shift, an of`icr2,'" sirnply places rhe Axcm l'.,:am,nra in. the Axon Dock an
goes home. That's t. f,Jot only does the dock automatically upload vi-deo to alae cloud,
also ,.-ha= he df=vi( -e and upgrades the device ?"irmw<re
Axon Evidence offers a comprehensive, CIS-comr;liant d mal evid-nce manage-mens
OlUtiOn and r ocal5et for your users; ojith the added value ail' co'r venie'r cc= and str ,; r.
ac(—.es:s pr.:visioning. Yorur agency has access to the Following feacur`es, based ore
hosen IICiC.
Ac-ce s .ontrol vvith roles and dermis-,ions
C onfi;urable evidence categories
Configul able r eLention periods
Robus,[ search funC'uionahty
Case fund canal ty to group related assets:
`_ec-ure sharing witl"i prosecut-lon, DA and partnor agen a. e a
Native r 'Ci., tion `_u'te and i.rcaFlsc-rior.ion
PAGE
All Exhibit "A"
\AIith, a PIatfOrm that does not ir-tegr ate with "gei -'sysiterns an 1 � s
lar ,. 1 c ail to attonnrte
CrtlClal tasks, Kien( irl eVEderlCe fr"cJrl your' "I"Ifice to the prosecutor's off-.-":' Gould be
of aflt(..ii3n [asli; Axon Evidence-
boasts itile roperar,�ilily with Axon! Evidence "or-
Prosecutor 'Fil' h er aC l'' ,.
r ?i' � �.� �:•os'=?C.i.:Eof5 to V P_W f;Yo^ EVidetlCtw €_om vide—os dt no cost
and w h no rit;?t»d t.iJ iriv'e'st ir•t expensive tai :n::f'rastr,u tur-e.
i "le net�Plprk lDro`. Cies prosecutors prole �
�r 1
vvirh all he tools they need fol— �
d�'i
v e ving., redactron and ,rarnscription,
all with no overhead cost. The chain � M
of custody and all meradara
z.
rigt:slrou5l`}r rTi irltc?i:.'l 't:�, even it* ia:zgen;.y � r
users choose tri export ,parc of: a
v,deo to a liwd-party tool. In this
-vv ay, a r:ibuiai platform can trUly I 3
enhance collaboration aboration and ��'
.oartnersh:ps bet peen Dollce and
or•(.)-Is eCLjtc.rs, le,nsurin liar, Us :r het f4
rhe rnost olaL of in-car +;arTlr''"ra
Toota e and o0her forms oi e Bence
at r,very step iso the lvay.
11) T,azk team.^. i5i rat rsn Sr3rt Finish 6'rC�fciestor3 R ntnC:tFantct
a
1 Round Rack SO Axon Project
10 days Man 2017/19 Fri 10/1eJ19
2 Configuration Tasks 5 days Mon 10/7/19 Fri 10/11/19 RRPD,AXON
3 Site survey for 1Mrk installation.test bandwidth 1 day Mon 10/7/19 Man 10/7/19 RRPD,AXON
d Dock registration and configuration 1 day Tue 10/8/19 Tue 10/8/19 3 AXON
5 Install and test Ecom Docks 2 days Wed 10/9/19 Thu 10/10/19 3,4 RRP0,AXON
6 Create user accounts in Evidence.rorn 2 hrs Mon 10/7/19 Mon 10/7/19 AXON
7 inventory,.assign,test all Axon devices 1 day Tue 10/8/19 Tue 10/8/19 6 RRPD,AXON
Draft video police created 5 days Mon 10/7/19 Fri 10/12/19 RRPD
Record/upload test video I hr Wed 1019/19 Wed 10/9/19 4 RRPD.AXON
to nstali AXON Mobile Apps(Doone at the time of tr3ir.ing) 1 day Mon 1017/19 Mon 10/7/19 RRPD,AXON
11. nstail MDT Application(.SYNC)(Dore of the:ime orf I day Man 10/7119 Man 10/7/19 RRPD,AXON
training)
12 Draft Deployment Plan created 2 days Mon 10/7/19 Tue.10/8/19 RRPD,AXON
13 EVIDENCE,COM Training 1 day Man 10/14/19 Man 10/14/19 12 RRPO.AXON
14 Evidence com Configuration Meeting 2 hrs Mon 10/14/19 Man 10/14/19 8 RRPO,AXON
is Tram The Trainer 3 hrs Mon 10/14/19 Mon 10/14/19 6 AXON
1G Round Rack Go Live Rollout 4 days Tue 10/15/19 Fri 10/iaJ19 1.3 RRPD,AXON
t' Wave 1 Tralntng 1 day Tue 10/15/19 Tue 10/15/19 6
r,8 Gear Fit and TrainingFirst Shift
' 3 hrs Tue 10215/19 Tue 10(15/19 5.6 RRPD,AXON
19 Gear Fit and Training Second Shift 3 hrs Tue 10/15/19 Tue 10115/19 5,6,18 RRPD,AXON
20 Wave 2 Training 1 day Wed 10/16/19 Wed 10/16/19 17
21 Gear Fit and Training,?Im Shift 3 hrs Wed 10/16/19 Wed 10/16/19 5,6 RRPD,AXON
22 Gear Fit and Training,Second Shift 3 hrs Wed 10/16/19 Wed 10/16/19 5,621 RRPD,AXON
23 Make up Training 1 day Thu 10/17/19 Thu 10/17/19
24 Gear Fit and Training First Shift 3 hrs Thu 10/17/19 Thu 10/17/19 5,6 RRPD,AXON
2s Gear Fit and Training-Second Shift 3 hrs Thu 10/17/19 Thu 10/17/19 5.624 RRPD,AXON
tri Round Rock Go Uve Complete 1 day Fri 10/18/19 Fri 10/28/19 23
27 Post Depioyment Meeting 2 hrs Fri 10/18/19 Fn 10/18/19 23 RRPD,AXON
20
29
30
31
PAGE
�,� Exhibit "A"
al
$un 1016 I�r 10"a 'hu Tit.:10 .Ss1 la/12 Akan f6p?A wru iES>.'x", 1n 10118 SJn 10:20 S.m 10422 Ths 10/24 Sit 10/26 Mnn 10J.2A Y1iniS6.'.L'w. it:t,,';
12 S2 S2 ?2 S2 i« F: 1212 F2 12 S2 S2 12 12 12 12 12 12 1,'', 12 ?, t,+, S,", 9. 12 .2
:-ui RRPO.AXON
AXON
`!F RR►Q,A m
i AXON
RRPD,AXON
__......._. 3 RRPD
T,RRPD,AXON
RRPD.AXON
_.:n RRPD,AXON
R11PD,AXON
UPD,AWN
:AXON
.';RRPD,AXON
RRPD AXON
RRPO,AXON
RRPO AXON
1
"r;l RR►O,AXON
RRPD, XON
RRPD,AXON
Round Rock
iR Task rtamrpura;snn .esrurrc Names
1 Pre Sales Phase 3 days
2 Fleet Qualifier 8 firs Axon Sales Engoneef
3 Quote 8 hrs Axon Sales Engineer
( 4 Offload Merhod[feterminatlon 8 hrs Axon Sales Engineer
SOW 8 hrs Axon Sales Engineer
' 6 Initiating Phase 3 days
7 lnitiaj contact/Implementation email 8 firs Axon Technical Project Manager,Agency POC
9 Review Order Details 8 hrs Axon Technical Project N1an89er,ShlPping,Sales Opps
Order Entry 8 hrs Shipping
TPM Review of SOW.Fleet Qualifier and 16 hrs
Axon Technical Project Manager
Qu4it3
11 Pre-Oepiayrnent Call Scheduled 8 firs Axon Technical Project Manager,Agency POC
12 Planning Phase 5 days
13 Pre-C`eployment Kick Off Call 811rs Axon Technical Pfoject Manager,Agency POC,Agenr IT POC
14 Contact IT POC to provide Technical Specs &hrs Axon Technical Project Manager
t
1S Determine Onsite Team 16IFrs
Axon Deployment Manager
16 Generate Outlook SOW 8 hrs Axon Deployment Manager
17 Generate Technical Pto ect Plan 1 day Axon Technical Project Manager
18 Create/Determine Work Order 8 hrs Axon Deployment Manager
Requirements
i1 Delivery of Axon Hardware 2 days Axon Shipping
'p Confirm Agency Received Equipment 8 hrs
Axon DePloymerit h1anager:Agency POC
21 Execution Phase 23 days
22 Week 1(30 vehicles) 4 days Installation'ream.Agency J POC Agency POC
23 Meek 2(36 Vehicles) 4 days Installation Team,Agency+T POC Agency POC
«a Week 3(35 Vehicles) 4 days Installation Team,Agency T POC,Agency POC
27 Week 4(36 Vehicles) 4 days Installation Team,Agency T POC:Agency POC
Y6 Week 5(36 Vehicles) 4 days installation Team,Agency T POC Agency POC
27 Week 6(2.5 Ve)-.icles` 3 da Installation Team,A ency T POC,A enc POC
Page 1
PAGE
Ilk Exhibit "A"
Round Rock
i0 ank Marne Dwsnan esoun:e tdames....�...w�.� � '""".."
$...... rose Phase days
Z9 Pro,ect Cornpletron Form 8 hrs Amon Deployment Manager,Agency POC
30 Document lessons learned 1 day Installation learn Axon Deployment Manager
�= Atchive all project documents 1 day Amon Deployment Manager
L Work orders u ated and closed1 dag Installation Team,Ax !?
on De la memanager
Mer
_... _ __.
Paye _....
PAGE
������'��|t /�1 /
Exhibit ^ ~
a' Be within industry standards for size and weight (confirm size and weight)
The coca/ weight of the Axon Body 2 /s 50 oz. (1 42 crams). inclusive of a// /ncegraced
fascenmgs for che standard Rap/dLock mount, The camera measures 0.194" (D1} x
/.O1^ (O2) x 2.76° (VV) x .3.42" (H),
D1 W
top
AAWN
side front bollom
b. Have wide angle Kmmm
Axon Body �cameras heve a 14]" d�agona/ field olmew' a 118.6"" hor/zonca| field of
w ew' and a 63" verc^ca/ field of view.
The Axon Body 2 lens uses a vv/de lfe|d o/ v'ew (FOV) to capture re|evanc and
represencacive evidence, even when the camera /s mounted on an officer's be|dme A
vvde FOV produces a better dep[cbon of vvhac an officer actually saw as well as ho' or
m
her surroundings. ' u
DIST OnTION CDR AE [ T/ ON
To achieve a wide field of wevv, ocher cameras ucU/Ze u/cra'vvide angle or Jxsheye`
/enses, which can result m image d/scorcnn. The Axon Body 2 automatically corrects
/or this type o[ d`scorcion to produce accurate, high-quality video.
c. Have built-In W/-FK
Body'vvorn cameras heacure a VVI-Fi transmitter enabled w/ch 802.1 1n ar 5 GHz and
Z4 GHz, Axon produccs are desxgned to use ch.- most mosc secure formsof wireless
cechno/o�y. vvh/|e a/so caking into as--count power usage. battery life, and ease-of-use,
��'��'��i� '��/
�-=."w.^ "~
The came/us use B|uei:ooch Low Enercy (BLE) 4.0 with some add/iiona| security
enhancemencs. Specifically, a prope/ key exchan-e layer us/na Elliptic Curve O/[fie-
He||man (E 2256-bit and �6'bic AES-GCM encryption for data cransporc have been
imp|emenced Addiciona((y^ cameras use VVi Fi Procec�ed Access2 (VVPA2).
d. Have built-in GPS
Due to the substantial power consurnpcion of capiunng and ca|cu|ac na location data,
Axon camerasdonorconca/n a bui/c in GPS chipset Axon camerasfeacurean
induscry'|ead/na continuous recording onne of 1 2 hours at 480p and 720p and 10
hours at |080p. The cameras are opom�zed for every power consideration to
co achieve
ch-- battery life necessarycosupporc chos invaluable capab/|/cy. 'PS (data can be
captured and scored vv.ch each videorile /n che follow rig e/ays
AXON VIEW
Axon cameras can log geo|ocadon data by pairing via B/uecooch with a GIPS.-capable
smarc dev/ce Axon View' Axon's 1'ree mobile app|^cac/on, a|/ows officers to pair their
cameras to their snnarcdevices (e � ' iPhones or Android smarcphones) /n the [`e|d x
paired smart device determines its rea/-vvnr)d geographic location and securely
cransmicscheaeo|ocacion 'nfornnar|oncocheAxon camera. Thecame'a then embeds
the information aucomacicaUy as meradaca assnc'aced wich che video f /e.
AuTn - T4GC | mC
Anorher option for associating locations with video files uci|Izes Axon'o Auco'Tagg/na
sen/ice, This service securely updates Axon Evidence with address information
entered into an agency's [onnpucer-Aided O spazch ([AD) or Records 1,v1anaaemenc
System (RMS) hzr inc/denrs /nvo|v{nlg Axon video,
This option is employed by agencies chai: bochdo and do not allow officers to use
smarc devices for police vvork /n che [ie/d Avenc,es which do not offer a mobl||cy
pro�rann or auchnnze the use o[ personal smart devices o[cen use Auco'Taa-/na
inscead of che GPS-enab|ed geo|ocabon services supporced by Axon View
Agendeswh/ch doprovide orperm/cthe useo[ smarcdevices may use ti-le Auco'
Tagging service to comp/emenc rhe Axon V'ew solution, The abernace source of
|ocac!on |nformac)on is espeoa/|y bene[cc a/ in scenarios chat complicate geo/ocanon
capcure' such as inc/dencs /n subcerranean environmencs or budd/ngsmaterials
that impedeGPS Noceiliac CAD or RMS-caprured addresses donot overwrite
87eo/oc1:-,..cion in[ormazion,
AXON EVIDENCE MAPPING
When uploaded to Axon Evidence, che system an-alyzes and reLrieve� �eo/ocac/on
informacion from the video h|es. A mapping funccion vvich/n Axon Evidence then
disp/ays /n che /ncerhacethe location of rhe camera acthe cimeo` videocapture,
Exhibit 'A/
e, Have multiple mounting options - on the body, i.m, clasps, plates, etc.
We offer a variety of mounts to suit individual needs Some mouncs are optim/zed for
serur/ry m iaccca| situations (Z-Bracke�. K4agnec' and Molle ��nuncs)' while others
provide more versarUicy (Sh|rc Pockec' Oip' and Velcro mounts). Wu|c/p/e mounong
options give off cers areacer control over the video capcured by allowing chem to
ad]usc the position and direction of' the cannera.
The figures below show the componencs 01. Lhe RapidLock system on an Axon Body 2
camera and an Axon Flexible KJagne[ Mount (one of [he numerous Axon mounts)
Exhibit "A"
1
AXON BODY1 OPTIONS
Molle Mount Options
Molle rno:Uncs attach to trhe
Molle straps on radical vests
and. can withstand >100lbs of
re[ention force The Siegle molle
OUnt is lighter and rT10!--'
flex.ilaie than the ;rouble Moll._,
Mount, whi+.tin prov:des more
lateral stab IitV, r cric.af Vest {lei~}; Single Moll
::: Moi..t+)t.
Double Molle 1`.1ount. (r ght)
Wing Clip Mount
he wjn� Clip N"ount consists c`
E
two pieces that make use of
clipping :.anta slot-and-key
ea tures [o uri;,.i the iabr'c a r`•.
provide s:rong re[enclon. h-e
rnt)i UnIt" s non-rna net.lc;,
lightweight, and versat le ;n
placement owing to a hole
feature that allows mount ng
over bUirLons or z:pp r_�.
r- N
Fur-thermore, the outer piece
can be rott-ate-d to the
appropriate orientation per
surface `
•
face markmgs, so that the
mount can be worn over :-;:noie
C1 The Wing Clip Mount uses cloveta i features to
or double Layers of fabric, I s:-2ctli oly attach to can offiCer`s shirt 'vvitho ut us:no
m io u n s corn patible wt ra magne"S
n i-,m-1 b e r of type fj' a r':••`d' C
i_;r1ifC;rr77�,.
AXON BODY • + 1 OPTIONS
Shirt Pocket Mounts
Ne Gffer the, 4;' and 6" Shirt Pocket&
Mounts that attach easily to
uniForm shirt Pockets of variouis
`yi?eS
A ` h r Pocket Mot.ant (left) rand t+, Sh=rt.
Pocket Mouric (right)
PAGE
��'��'|��� /.&//
Exhibit ^ ^
AXON BODV 2 VERSATILE MOUNT OPTIONS
Clip Mount
The Clip Mount is simple
and easy to fasie.n. This mount
jeft) and back
Velcro Mount
f' Withstand fall from mix (6) feet and maintain functionality
The Axon Body 2 /s /mpacc ceruhed from a he�h� of 5 feec
9' Withstand extended heat uptoone hundred and fifty (150) degrees
Fahrenheit without losing functionality or data lmmm
Axon body-worn cameras havean operar/n� cemperacureran�eof -4 °Fco 122 <)F[-2U "[ to 50 "[] The cemeras' ab/|/cy co w/chs�and excreme temperatures keeps
crucial evidence sahe and means nff/cers can rely on their cameras' funcnona|icy /n
a/moscanyenv//unmenc chroughouccheyear.
Axon camera's h:�h'cemperacurp co|erance proves valuable on part cu|ar/y vvarm days
vvhen storing a device /n a vehicle or when respond/ng to 'nc dents involving
excessve heat. such as a res�denoe/ or car fire.
h. Meet at least an IPX5 water resistance rating
The Axon Body has an IEC 605291 /P67inaressprotect unOP) ra��n� Th's (P raUn�
means [he dev/ce �s dus�'c/�hcend h)�h|yres/scan/ co 'water /n,aresswhensubmer,-,ed
ac a depch offup to 1 mecer for3O minutes Senshve internal componencs are
dependebiy pro�ecced acainsr, solid and liquid incrus/ons.
i. Have m sustained stand-by battery life of ten (10) hours without recharging
or requiring additional batteries
Once powered on, Axon cameras have cmo operann� modes The default mode or
Bu[fenngmode' provides pre-evencbuf[er'n� cocapcure acciv/�.eschac occur 'before
youacc'vace the E�enc (recordng) When device is curned on and /n
Buffering mode, a fully char�ed bauery vv.0 1asr 1 2+ hours
Exhibit "A"411
�. Be mbAm to storm at least four (4) hours of recording internally
The camera has hour video quaky seo/ngs (Low SO. H/ulrh SID/, Low HO' ad / h HD)
v /ch a m/n/mum video reso|uc/on of 4Om �
8nnucion
o[ 1 ODOp
|c ud|oes a 1 6�Q as�ecc racio ac l O8Op and 72Op' and a 4,3 aspect ratio at 480p
Record ng capacity and associated setongs are de:ined below.
res v(deo ar a 48Op video resolution at a rare of 0.8
The Low SO seccin� capcu
6B per 6O minuies o[ v/deoh/s sinL, supports scorage of over 7O hours o[
v'dea.
The H/a-h SO seoinu caprures video at e 480p video resolution at a rare of 1 .8
GB per 60 minuces of mdeo. This se 'ng supports s�.orage of approximace|y 35
hours of video.
The Low HD seccing capcu'es video at 720p video reso|uc/on ac a race ofZ.7 GB
per 60 m/nuces of video. Th/s sell n� supporcs storage of approx/mace/y 23
hours of video
The High HO setting capcures v deo aL 1080p video reso|uoon ac a rare o[ 5.4
613 per 60 minuces of video. This supporrs scoracae of approximately '12
hours
o[v/deo
k, Have the ability to view video from the field
Axon provides multiple mechods for officers to review Axon
body-worn camera videos /n the field Axon Vevv' Axon View
XL' and Evidence Sync
AXON VIEW
Axon View is Axon's frpe mob'|e application which enables
conneccion of smerc dev.ces to Axon cameras for /n-flie/d v/deo i.
playback, and evidence manap;emenc workflows. Us no Axon
View, officers can create a connection becween their smarc
device and their Axon device to live siream o/ revevv v deos
scored on che camera,
The Axon View app uses 8|uecooch and Vv F/ Connecc/ons A
VVi'Fi connection musc be established between the smart
device and the camera to view live or recorded video from the
camera,
AXON VIEW XL
Axon View XL is xxon's Windows-base-01 rWDT/k4O[ application
for Axon �/ee[. When used w//ch Axon Fleet cameras' off cers
cen pair their Axon body-worn cameras with Axon View XL via
B|ue[ooch Co v'ew live and recorded body-�,A/orn camera footace in che same interface
,is 'heir Fleet cameras on a vehicle's MOT/WO[ screen
����'h'fnJ�/
�� ~-..,..~.^ ' "
��
|' Have the ability totransfer video toc)oud~bemed storage solution from the
field
".urrenc apneracion Axon body-worn cameras are equipped vv/rh VV-F/ 802 11n at S
GHz and 2.4 GHz, Axon BoUv 2 and Axon Flex 2 cameras are capab/� o� VV/-Fi o0oad
,when used in conjunction vvich cheAxon Fleet syscem, via the Axon VewXL
application
mx. Have the ability to deactivate Pre and/or Post record, if applicable
Users with che appropriate permissions can deactivate che pre-event [eacure in Axon
Evidence, hovvever, this is nocrecommended. Axon bodycameras do nocnfferposc
-
record acch�s cime.
n. Have the ability for the officerfmperatmrtm turn the recording indicator mty
and on
!n some s/ruaoons, ofhcer.s may wish to rurn ofTche lights on �heir body-worn
cameras' whileaUow/na sounds and vibrations, so they still receive nociDcacions of
che camera's Operations andscacus. With; proper permissions' officers can control che
| chcson the ircameras LhroughAxon Evidenceorche Evidence Sync deskcop
app|icacion (for userswich body-worn carneras on|y, riot us�n� Axon F|eec)
o, Have secure encryption of data
[ameras aucomac/Cally create a crypcoorapho SHA-2 hash during video transfer to
Axon Evidence coverify file /nce�ruy' enable aud|cing. and demonscraceauchenVcicy.
�reahna "'he hash at this stage more than sufficiendyproceccs che data, espec/aUy
cwen the safe-uards in D|ace to protect the data whileic resides on the camera's
onboard scorage
Onboard srorege securicyrneasures for Axon cameras are boch cechno/o�ica/ and
phys/caiVdeochar resides on an Axon carnera is encrypted at res( chrough25G bic
AES encryprmn� A|so. che camereschemse|vesare hardened to U�SMilitary
�cendard K»/L'STO-81OG and are |P-raced to accnmmodace pohcinSand cacrica|
operations and co prevenc Unauthorized access to �he came,as' on-board data Ne
system
Once data Lrans[ers to Axon Evidence' the SHA-2 hash ch-ecksum rpmains /n che
ev/denceaud/ccra/iAxon Evidenceaudit crai|sare cnmprehensive' camperproor, and
scored n a highly secure database. The audic trails �enerace bme'scamped |o� encry
records foraU syscemacdv|cy. useraccivicy' and fle interactions coo
sicdymainca/n
the data's xa|d'cyarid ver/habi||cy.
Axon Evidence recains rhe orip/na/ data for- every rransferred video file; modificaiions
are handled bycrearing new, derivative riu
|es. To ensure chain OF evidennary
files are auchenocaced by rnarch'ng the Sl A'2 hash of [he orig{na| File to chaL o[ any
derivaove f"|e.
A ~~^~'^~~'^ " ~
p. Have still shot capture capabilities
AsoU /ma�e can be capcured bysimp|y preson� che Funrcon Button on the device. A
marker 's placed at a speofic frame of the recordm- and can be excracced as an
imageh|e nAxon Evidenceafter upload
q. Have multiple charging options, AC, 12V DC
The recommended method orcharlamp Axon cameras /s Axon Dock,
However. Axon cameras are equ/ppedwich e '.").0 USB mcer{aceco faci||caceoff-Dock
char�m�� The cameras use a l5 mm mono (TS} phone connector horche USB
:n-
interface. The purchase price o[ each Axon camera |udps a USB charging cable
Suitable for- use wich a -standard US8 chargero, in-car USB oudec
Axon cameras can be char8,ed byanye|ecoca| charverwuh a USB connector,
vvhecher oucfcced �ora s�andard vvaU oudec (NEK4A-5} or car cha/ger. This flexibility
aUovxsan off'cer to charge camera from any location wch a USB-compacible power
source. Remembervv
always to recharge a dep/eced battery as soon as reasonab|y
po5sib|e.
r. Use non-propriety output format
Axonvideo and audmare recorded and exporced m a scandard open:. and non-
Proprietary pormec (mdudmg both codec and conca ner)
Aud o and video are recorded as che some K4P4encoded O|e, ensuring perfeu
synchronization, Tfie vdeo formal /s k4PE64. using the H254compress^on scandard.
Sound is recordedvia ,heAdvanced Audm [odineg (AAC,' arodingscandard �or |ossy
d/a/ca/ aud'o compress/on. The WP4 riles can be p)a�ed usm� a|| �ree/y eva|ab/e
standard so[cvvare (eg, VV'ndovvs Mled a player. Real P|ayer. ()u/ckTinne' V[-C)..
s. Use Remote Configuration and Deployment Tools
Axon re|easesAxnn Emden-Ce sofcware upgrades on both a schedu/edand
nonscheduled basis as requ red Axon w/U re/ease o software update coAxon
Evidence dunna a period
of low irafhc use�e. 5o�ware up�rades are ^pushed^ co
Axon Evidence and are /mmed/ace(y ava/|ab|e coyou as soon asyou log on,
ehm/nannache need to perrorm manual updaces. Axon appkes cheseupprades
ren-lore/y' so you don'r hare to worry abuuc properly incegracm9 or updacnayour
systems
The /acescproduc _at ures. enhancemencsandso[cwareupdeces. up�rades. pacche�
and fixes and f|rmwareupdatesare included asparr o[ your mveszmenr /nAxon
Evidence in ,he price ofsortvvare hcenses.
Pacches concain fixes to knom/n issues reported by /ncerna| resources or by users at
police a4pndes. There are no additional costs, For any software pacch or- fix deployed.
Patch dcp|oymenc involves nnin/rna| or no downcime for the cuoromer's so|uc`on.
PAGE �
������^���f /��/
A
^_ . ="^ ""
BODY- WORN HARDWARE FIR w m/ A Q s UPDATES
Updates to hrmvvare supporting Axon cameras and Axon Docks are "pushed" from the
/n(erner to che local devices chrough the Axon Docks (or Evidence Sync) vv/chouc rhe
need for agency interaction, Firmware updaces are released on an as needed bass on
average. every2-] monchs,
mouone mamcenance is schedu}ed on [he [nurch Tuesday of each month ac 21 �UO -
22OOPST,
A decaJed erna.| /s senc co syscem administrators when new re|eases' updaces or
upolrades are made co Axon Ev/dence, E^'dence S;nc or Avon hardware
The Re/ease Norespage in Avon Ev/denredsplays links corhe release noces
concamna a summary of feacures and enhancemencs hzr che currenc end previousre|eases
The User Gudes pabae d'sp(eys | nks co0u/des char prov/de deca/|ed mformaoon on
Axon Evidence features. Re|ease noces end user �u/des are m P�F formac
As updates and feacures are re|eesed. your Customer Success KXaneger vv'U
croubleshooc all chan�es co ensure � succeos[u| exper/ence for cuscomers
t. include manual download option
Mal ua| download is achieved us/na the Axon dock, ofUoed will nor. commence und
the camera is docked. Ac che end of an officer's shift, they w'U place chp^r Axon
camera inco rhe Axon Dock. Not only does che dock allow for easy up/oad. bur. it a|so
charges the devce and upgrades the devce f rmvvare version w/chour. che need for a
comnucer.
m. Have the ability to trigger recordings according to specific events (lights,
brakes, holster, etc.)
Axon S^,cna| cechnoingyenables Axon cameras co sense nearb/ evencs and scarc
recordvn
The Axon Signal Vehicle Unit (ASV), a device installed n ihe pa�ro| vehide' broadca�cs
a beacon co Axon cameras in ran�e ehen spec/[ c evenrs are reporced. The foUovv:na
»eh/c|e tnauers will s/gna| [he system to begin recording�
L/�hc bar/siren activation
Door sensor
� Axon body,
Exceed'n� a speciDed
speed Axon signal
� ~=*�*
Power
' R�pid acce|eracon
C:ED =��=�
Axon Fleet vehicle Axon Signal Magazine
Sidearm
[rash dececc/nn
������'��i� /��'
u� Exhibit ^ ^
��.
� Remov'ng a weapon from the vehicle rack
Add/r/ona)|y' che Axon S`gna| Sidearnn 's the first wireless sensor to a/erc Axon body-
worn and in-car canneras when a firearm /s removed from an officers holster.
The Signal Perl'ormance Power Magazine (SPPNI) /s a
battery accessory for TASER X2 and X26PConducced
Energy Weapons ([EVVs). The [EVV battery reporcs to
your camera when your weapon isarmed soucan
scar[ recording and |o�s the moment che oq7ger /s
pulled, and the arc is en�aged Axon 5/anal
cechno/ogy leis officers focus on the critical situation
infront o[ them, not on acc/vac/nache/rcamera - V
The SPPM allows you to aucoman-ally record enencs �
without lifting a finger, so you can focus on che - --
sicuacion in front o[ you.
v- AQmvv real-time streaming of video feeds from remote location
Remote live scream^n.a /s currently under development for the Axon Body 3. Axon's
[uzure-generaooncamera With the [o|/owznacons derac/nns /n mind, Axon is
committed to bnng:lng a camera capable of live screamin- ,o |avv enforcement
agencies only aycervvecan ensure weare providing the moscsecure method possible,
while still maintaining quality.
LIVE STREAMING CONSIDERATIONS - AXON BODY z CAMERAS
~ S/gn&canc /nfrascruccure: S/mubaneousVyscreaming multiple video-feeds from
multiple devices to secondary locations requires sanificanc infrastructure from
te|econnmun'caoon providers.
� [ononuous Bandwidth: The cel ecommun/cacion infrastructure must have
su�fic/ent. continuous bandwidth and availability to live-stream video.
�
Data Security: Streaming a live video-feed could compromise Lhe security of
evidenoary footage, as vve] as chac of the device. This action may leave stored
hzoca.ge vu|nereb}e and aUovv unauchorzed access to che feed,
The Axon Body camera incegraceswoh real-time situational awareness technology
(Axon Awore�, aUowin� the camera to offload video remore/y, live-stream video and
audio and send alerts �n real c/me. The camera will communicace and stream over LTE
cunnecUons without the need for a pa/red mob/|e phone or VY/-Fi network.
Imagine ascenar`owhere anofficer- radios dispatch toinform them that they are
scrugg!nngwith a suspecL With Axon Aware' chose not on the scene can view the //ve
hooracre from the officer's body camera' to gam situational awareness (m/h'ch /s usefu(
for sharing with officers providing backup), /fthe suspect returns rotheir vehicle and
speeds away' the remote viewer can access previously recorded footage and capture
an image of [he suspecc's vehicle or |icense plate. This image can ,hen be sent to
other officers in the area for BOLOalerts.
PAGE~���
'^-��
Exhibit "A"
AWANL •,i
Ike Cl
Gerald,Phillip
IM4.,
s..[.JA►.iFMun.'ke
' - ..... .. ,, tiuitlpEcqunshatsdatectsd
?CSS'.charx�.<
a
a. Record capability of at least four (4) hours on single battery charge.
When Axon devices are corned on _amd in bUfferlrio mode, t[h y are capable of
recording < .�.: hours on a singl ; br�tteiy charge.
In
b. Resolution settings of at least 720p
he dlefaulr resin! ation rPt% r1� I I'(j�
c. Audio and video recorder
;exon body carrieras are the rf:,corcllnc i evrce for both aid o and video files.
d. 30 frames per second video minimum
Taxon caff))-ras re cord at a rate of 30 fr'arnes per secornd "FPS),
PAGE
Exhibit "A"
a. Have wide angle lens
The front camera has a I 20-degree diagonal field of v ew, wiaich enab i��s license plate
I•R,W-T71b1:ll .t/ tip to 0 feet '•:-he rear carner a I i �l7 �cst:L olid discrete and (3?`C)Virdie i a '�•3_
Cf i' r'ee iiia ;:'�r'1>3I field of view, V!t'11C:f't C: . tu''�'s 1'- t r': ire' Jc3isIC S(?:�C. T. ; I' S
fe,:ture wide-ari le lenses and HD v' deo to ensur e [or,) �uality f-ecc3rd=no
b. Have front forward and rear seat cameras
The Axon Fleet system Is comprised of a front chid r4c•r-facln a camera.
c. Have In-car microphone
he Axon Fleet. carriera _.nit serves as br_,th r1e video and audi(a rec-ordin�; de, ice, w1th
abuilt-lindual-channel stereo microphone. ;hie camera can detract and o up to 0 feet
avvay and pick rip r�nLrltirale conversations at norrrlaI valt.irlle within Its and a rarl�;e;
even n the bac' seat of a ,vehicle. Axon f=leet audio is clear; ntelliptle and always
Synced withthe v den faota �e.
c-,
d. Have built-in Wi-Fi
The Cradlepoirit router serves as t'r e comPlunieC-atiorl plat.forrrl ir'iS de the vehicle,
rrjL t ng cellular, Wj-P, GPS and Metadata for 0-ie Axon Fleet system_
e. Have built-In GPS
The Axon fleet. system ;;tow.-es locarion that" from the I1-C'I" route?" --and fv'•f')TJMDkC.
'Wherl a Gp S source is available, Axon f=leet vv II track the GPS coordinates of the
v ?hicle durincy recordirig. T.he GPS coordinates (Ia titLade and longitt;de) are embedded
r.�
as me-tadata within tl'e video file,
f. Have the capability to tag call type from In-Car system
Axon View XL. is a Microsoft Windows-Daaed ,desktop progf arri t1hac supports Axon
Fleet. It is desianed to be used on the rnodile data E erm n,al M DT) or ry-iobile dib;lal
computer (MDC) within a halite vehicle.
W:ih Axon View XL, you can view retarded video on a connected Axon body-warn or
in.-car carnera and tag Biles with naetadata such ;as title, ID, and category (call type).
additionally, Axon cameras can Interface wit.1 your CAD/RMS sysiern and assoc gate
the metadata wit' v•.deo; in Axon Evidence. The :solus on is providiEr agnost c. and the
printout required for to oa g ill rand categorization is peter ed direcrl': from the
database; effec,i ely bypassing the CAD/RMS front-end interface. :'kny System with a- n
accessible back-end database (SQL DO, etc.) can be intF�;rated with the Axon °solr.Jtion
Often, these reports are already r)cilled for crime s ati.sticS rel)artirlg.
PAGE
Exhibit "A"
a
ll,
he service enables automat C tac-aina o` ,Axon v'deos with the correct. rorresooradjn3 z
metadata from the WAD or RMS system. Automatic retention is accomplished through
caregorization ry7ap )ing. Axon `s solo[ on uses a proprietary aloorithtm written to
compare ("'AD/RMS call :start and end true-s wir.h Axon v deo reeCording start and e..,nd
r. mes by orti� er i fencifier. Axon `iI.EC;C.}Iles s-i-nalf ni.egrator ;p plica n,')n trlrat
autorl-arically encryprs L'lt c3Uit�rrlc t('f !�r�r ff:3;? r!(1 C3:tfi, sends CC} Axon f'viG'f'ri;-e via
S51... port ell 4.' _;;,nd !L-hen deletes the File from the local server. Automatic take` gir:27, t C'._Urs
once da ly vjith the axil ty to tale v d eos from ;:he prev'ous - . -hoi_ars.
The soducionl s :kjW .'ir(�ct or%al: no Information is J)assed back to the local record
manaryer7ient information systerr7 and all nrlet;.adata is addeda,'-nr- the video has J(Wirn
;.lploaded to exon Evidence. Th s aurora aced process dos; not require the uz.er to
manually enter this information,
g. Have the ability to record continuously for a minimum of 12 hours
-cording capacity and associated settings are derr'ned below,
Quality Resolution
Setting
(per hour)
Low SD 480p >70 Hours Fastest Upload Speed 0.8 GB
High SD 480p -35 Hours Balance of Speed &Quality 1 1.8 GB
Low HD 720p --23 Hours Better Quality- 2.7 GB
Recommended
High HD f 1080p --12 Hours Best Quality 5.4 GB
h. Be able to store at least four (4) hours of recording internally
Axon Meet farov des redurlC c.nt :Mora e by rnain:t—atn ng c. copy of a!' recorded deo on
both the carne ra and the '`I`DT until upload to Axon Evic"Iencte. This workf"!J'w en SU res
fault tolerance, redundancy and f i'gh availability. The hours of recording wi-iicn may
be housed ors tyle de °ice at e resolution are =au"lined abo:,.e in resrDonse to
cluesuon ,
i. Have the ability to view the video in the field
'exon, V {: vj XL is a Microsoft- Windows-based Cle sk:op prograrn that supports Axon
Fleet. It is desi ned to be used on the r'rlobde data tennin al (MDT) or rnob le di ; tal
corr:.pt.ater (MD(C within a poli;e vehicle. WiLh Axon Vie.N X!, offcera can view in.-car
and body-worn video in the f eld.
j. Have the ability to transfer video to cloud-based storage solution from the
field
With Axon View X officers can upload vEdeo ;exon l;vidi?net� from the field. The
Upload rc.b in Axon View XL shows the. upload status for v 'ecs, as well as the: number
of videos in the queue for wireless offload rneth-ods. Videos in the uploads queue
PAGE
Exhibit "A"
�a.
auuomat caily upload when Axon. View .XL connects to Axon evidence. The .`.;ti:i.:us of a
vicleo ,S snajwn to the right of the video chumbnail.
k. Have the ability to deactivate Pre and/or Post record, if applicable
UseIrl S '"gitF"j the appropriate permissions can deact:' ate the pre-•c vent feature:
however, this is not recommended.
Axon Fleet cameras do not have post-e'.ent. buffer capabilicies, chit funcuonal ry i,
not typically necessary, as event recording does not Stop ;inti) e°,ent mode is
dead vated by an off'cer either manually or using Axon View X?
Axon's research and ci_1Storner feedC7ac7(, show chat many agenc<es do not: ur+ze p,,_-,,sr,-
event buffering and, in mainy instances. policies, prohibit the use of f:.to�r-e jenc
buffering in the interest of prevent ng privacy issues and ensuring protocols are
followed in the field.
I. Have secure encryption of data
Axon s cornmated to exceeding the security expectations of our customers, and
Axon Pleet is no except on The systern was designed at th secur ty in m nci. Below
are details regarding how security IS irripleMented in Axon Fleets communication
protocols, Axon View XL and video storage.
,he roll.:viirig protocols are used in each step o} the comr-nunication vtorkfiow
AXON VIEW XL ( MOT) & FLEET CAMERAS
Axon f=leet setup and initial camera instructions: Bluetooth
Axon S gn al activation. Bluetooth
Video playback, We .ievc transfer VVPA2 Secure I/ &
Axon Fleet carnera instructions and management: WPA2 Secure Wi-=i
AXON SIGNAL DEVICES & FLEET CAMERAS
Axon S final activation: Bluetooth
AXON VIEW XL ( MDT) & AXON EVIDENCE ( INTERNET CONNECTIVITY
IN - CAR DEPLOYMENT MOO ELS )
Video transfer and system instrut:tions: WPA2 Secure tWO and FIDS 140-2
vandated Axon Cryptographic Mod .ile (cert #2878)
The protocols outl=nes above are protected by the following security requirenlents:
Bluetooth - Axon adhered to Bluetooth Smart implementation guidance when
developing Axon Fleet`s Bluetooth comm.jnications Add t.ionally, an extra laver
of security was implernented by Axon on top of Bluetcoth Smart ni t. gate
inherent Bluetooth concerns such as eavesdropping and man- n-the-middle
PAGE
� Exhibit "A'
attacks. This extra layer of security introduces a proper key exchange layer
using Elliptic curve Diffie-l-lellman Q.100 se 'ure the ctlri"lmunicanon between
n
A cn f=leet cameras and the Axon Vle\w XI...,
VVPA2 Secure VVI-Fi - exon Fleet is designed ro only run can the m=ost secure
vy reless networks, The Fleet :syst?'rn will only operate on a WPA2 wireless
network, SpeCiHcally it"VPr` 2—P- K (r ESE Less secure protocols such as WPA?_PSK
( KIP), WPA and VVEP do nor rneer, Axon's standards for SUfficient prorec.i: on.
RPS 140-2 Validated Cryptography for Data in Transit - Axon deet leverages
this PIPS 140-2 `J aiidared Axon Cryptographic Moi'i_ile (cert. #2878) to encrypt
and secure data in 1r,"ns t to, Axcn Evidence.
Axon View XL leverages the agency-custom zab e access control features of
Axon E'"idence.
View hl- only {_:bads video data to Axon Evidence, and carinoc be used co
access ex stick; eviderice data stored on ,exon Evidence
Video data scored by Axon View XL on the cache of the INIDT is encrpced sit
rest
Auto-update funcuonal ty :s a_a l;able to seamlessly upgrade Vie,er XL and Fleet
C_a neras to ensure up-ro date security, system optimizations and a ,a'l-.I d ty of
101 feature upgrades
Axon View Xl._ only interfaces with and accesses necessary tiles and ser''.ices on
Elie MDT; other a ppl:Cations that are storing Cjl or other sensitive data are not
uta"red or accessed by Viety%; XL
Axon ► ersonnel Cr the Axon Evidence service do riot have access to an
9ency's l D'T— device
VIDEO ON CAMERAS
Camera Hardening and Protect can, to protect data that res des can its file
s stem from unauthorized retrievai. Additional)
y� �' y, Axon Meet cameras are
physically hardened to the US iMflirary Standard MIL-S'FD-8100 an IP 7-rated
and are su takale for policing and tactical operations.
VIDEO MANAGED BY VIEW ACL ( MDT )
Data encryption at rest
VIDEO ON AXON EVIDENCE
Data encryption at rest 256-b t AES encrylormn
C)IS Compliant, IMSA Suite 6 Cryptography
PAGE
Exhibit~. . .
mn. Use non-propriety output format
Axon cameras conform to the MPEG'4Part 2 v|dencompress'on format-1. vvhich unUzes
a MP4container and the H.264 compress on standard. Th's format. /s non'propr/ecary
and allows for p|aybackfrom any general
n' Use Remote Configuration and Deployment Tools
Axon penod/caUyd/smbuces remote updates for Axon VievvL �n�cmere and Axon
Ree� camera 5rmware. When connected to Axon E,Jdence. Axon VievvXLvvU|
auromaocaUy chec . for and app|yany uh
pdared conguradon sercings every `O
minutes' ensurmache most up-cn'dat-eseccmgs are epp|ied cothe appUcaoon and
yourAxon F|eeccame'as.
When updates are avax|ab|e, the system automat/-'.ally downloads the update and
d;spn
|aysan Update button shuw� gche update s ready coinscaUAxon recommend_�
}nscaU/n2 updates ac the beg"nnin� of shift,. as . might take a cnup|e minuues to
comp!eceche nstaUec/on, and rhe app|/canon vv/|| dose dur}n� che update and will
automaoceUyrebooconce the updace /s completed,
o. Have amanual download option
If enabled, Axon Fleet will copy encrypted video evidence co a flash drive/USB chumb
driveinserced into anavaUab)eUSB slot in -the MDT. Offload |saccomp|oshed by
removinache drme from the MDT and |nsernnainto the Axon doc�. The Axon dock
Will Upload the evidencerothe agency'sAxon Ev'denceaccounc Once up|oad is
conf;rmed byAxon Ev|dence, the drme memoryvvW be erased. and a messa�e will be
sencco the VevvXL app||cadon 'nscaUed in che &4D1co delete the vdeo files from the
&1DTand camera memory �nc|| Axon Evidencecon[ rms successfu1evdenceup|oad.
the video evdencewi|| remain incacc on the camera and the MOT memory,
sa[eauarding, againsrloss, failed upload or |nsr.damage flash drive.
p' Allow real-time streaming of video feeds from remote location
Future �eneraoon Axon Fleet cameras u/ U allow for rea|'ome screammgo[ video
heeds from remoce /ocanons
a. Resolution settings of at least 720p '
The Axon Fleet camera has four video que|Ly secc/n9s (Lolvv SD. Hi�h SO' Low HO. and
Hiah FID) w|rh a m/nimum v/den reso|urion of 480p, the defau|r video reso|uoon of
720p and a maximum v/deo reso|uc on of 1080p,
PAGE
AL Exhibit /A
/
b. Audio and video recorder
The Axon Fleet camera un'c serves as both the video and audio record/ng dev/ce, with
a bui|c-indua|-channe| stereo m/crophone, -The camera can detect audo up to 20 feet
away and pick up mu|t/p|e conversac(ons ac normal volume within /cs audio range,
even n chebackseat o[ avehxc|e Axon Reecaudio /sclear: 'nce||igb|eand a|vvays
synced vv/ch che mdeo footage,
m. 30 frames per second video minimum
Axon cameras record at a race of 30 frames per second (FPS).
d. Ability to trigger recordings according to specific mvmmkm (lights, brakes,
holster, etc.)
Axon S/gna| cechno|ogy /s induded vv/ch ?the Axon Fleet, system. When activated, Axon
cechno|ogy will cake your Axon Fleet syscem as well as configured Axon body-
worn cameras within range from BUFFERING to EVENT mode.
Emercencyveh,des can also be equipped w'ch an: Axon Sip
na| Unit (ASU). vY/ch |/ahc
bar activation o/ ocher acrwaoon rn��prs' che ASU sends a s/�ne| co ynur configured
Axon cameras. Upon rece/vxna ch/s s/gnai your Axon cameras cransinon [,om
BUFFER/NGco EVENTmode When yourcamerasscarcrecord/n�' you vv:|| hear two
beeps
The ASU (or any other device equipped w'ch Axon Signal technology) can only send a
s/ana| to tell! a camera to start record/ncy. Axon Siana| cechno|ogy does not end
reco/dinp. /f a light bar /s turned off. the camera will conc|nue to record The ASU
cannot curn off anAxon camera. /[ cheAxon camera /s poweredoff (riot /n BUFCER|NG
mode), it will noc record. even if an ASU sends an actmac/on s/une/
Add/oona||y. the Axon 6 �na( Sidearm `s the hrscvv/re|esssensor coalert Axon body
vvorn and |n car cameras when a firearm /s removed fronn an off/cer's ho|scer.
a. Off site, secure, cloud storage
The Axon platform of connected v:deorerord,n� and mobi|e Lechno|og»es "s bu/|c
around Axon E*idence, a scalable cloud-based system ;Ehec cenoa//zes all c/pes of
d/clica| files,
Axon Ev;dence uc/ zes c|oud errh|ceccure co pro--de hi�h/yavaUab|e. redundant
scorage vvich no |/m/c co scora.ge capacuy
SecurLysconscanc|ymaintained, reviewed, and upgraded. Ths |everaoes the
investments and resources of Axon and NN/crosofc co ensule compliance wch the
world's most n�orous standards.
Axon will ensure that all content scored in Axon Emdence remains within che United
Scares inc|ud/na any backup data, rep|kcac/on sices, and disaster recovery s/cesAxon
Evidence customer data /s scored vvichin K4 crosoft. Azure Governmenr daca cencers
located in Boydcon' VA and Des Moines, |A,
PAGE
�:��'K�'� /��/
~—�'"='" " ~
4411
Data centers are equipped vv/[h environmental controls such as fire derecnon and
suppress/on sysrems, air conditioning and hum d|ty monitoring syscems'
unincerrupob|epowersupply (UPS) units, and generators,
b. 24-hmuraccess for viewing or downloading the stored videos
Axon Evidence can be accessed 24 hours a day forv`evv.na orclown|oadonovideos.
The on)ysyscem requirement for accpssino Axon Evidence /s a modern web browserand /ncernec con necdvirywh/ch and c,--.n be accessed from any supported /nrernec
browser,
c, Customized search criteria
The search funcc/ona|/cyin Axon Emale nce /s des/gned co minim/ze the omespencbya
user trying co /ocacea video f/|e The search incerface cons/scsofa simple layoucl
vvh/|e sci|| prov/d/n- advanced search/ng capab/| ties, as, well as eddiciona| controls for
how search resu|cs are displayed, Search resu|�s are aucomacica||yupdaced as users
enter hUter /nformac/un
Users begin byprov/dingspec|f'ccriteria (mecadaca) such as |O' owner' dace' ecc c�
[||terthe search resu/cs. Those filters are used co reduce che acencys enore cara|og
ofev/dence dovvn co a shorc |/sc of relevant ev/dence, In addition co standard
rnecedaca h|cers' Evidence Search supporcs D/cer|n, evidence bya.aenc,'spec"[^c
cuscom mecadaca fields with n the advanced search secciun
sv | osm [ E ssAR [ * FILTERS
You can scarc a search from any ofhe fn||ominc, search pages to, narrowyour results
All Evidence -- F'nds aU| evidence, nc|udin 6, evidence thacyou do nor have
perrnss/on co v/evv,
My Evidence -- Fnds evdence that you own Under Filter Evdence' the Ovvner
[i|ce, �s aucomac:ca|/ysec to your nanne.
Evidence Map -- Fmdsev,def-ice based on location da�a
Shared Evidence -- Fir-ids evdence chat has been shared w/ch you by the
evidenceovvner
STANDARD sV | oEN [ e SEARCH FIELDS
ALL E°"EWCE °`EvfOENCE SH^RE"EWDENCI! e""EW E"A" '"�P..T EV�DE"CE C'T$ZEN EV^DJ;NCE
TME ===== "=" ==�, ="
� ---'' -''- ------1 -----------/ -- -'' '-------
PAGE '
Exhibit "A"
ell
ID ---- Limits search results to evidence whose ID includes the ChiarCac?[ers volli
enter n the ICS box, `:'eau con also enter "None" as the search term to (incl
evidence tl-aat does not have an i'Y.r.
Title — Umit_s se arch resi..h s to evidence , hose title includes t'le ch wr'aCi:ers
yC'i_i en-er in rhe 1"itle doY.
User or Group ---Limits search results to evidence owned by a user or
merT,ibers of a groik.jp snec:.tied. Ii the user cl cks My 'Evidence, tr7tan their name
automatically entered ,n t.�ae l.J ser car ��roup ,Iter.
Date -- Limit , search results by either the recorded, uploaded, oi- deletion
date of favi erne, as self: ted. You rrii. :;[ also specify a date range by using the
Ff o!ll e=nd To boxes? else the search is not limited by date ranee. Se.arch results
i'e inclusive of r.1e ,ates specified, You can also specify the date range:
► From --- ..I"Itln start of the da.e range. If the From box is empty, the elate
randy' be,ins w,,-.,-h rile earIiesr da .=.
f To — 1..he end of the elate range. If the 'I"o box is empty, tl e elate range
ends with todray
Time - Users can include t me, in flour and minute incremeni.s, with til '
Strart and End pararne tiers n the Date search ~ilter.
Category -- Limits search restJIts to ev dente that is assign >d to the caregory
that yo i .,elect. By default, search results include evidence assiared to any
ate4ory, inc.ludin uncategor ,ed evidence You can also enter "None" as the
search term to find evidence that does neat have a caiecory.
Tag – Limits search
earch rrsultsto evidlence whose tagsincludes
the characters
You -enter in e au box. ou Can also enter "None" as rhe search term
t ^i n d
evideiice that does not have a t@2.
ADVANCED EVIDENCE SEARCH FIELDS
l user r'eC hires mor=e granularity in the .r search, they can Cl ck "Show AdvanC :d
ter".rCll` and they/ will `icil' ' addition-all search triter a ontions.
PAGE
Exhibit "A"
flvrorNt:x ,
ALL EVIDENCE MY EVIDENCE SHARED EVIDENCE EVIDENCE NAP IMPORT EVIDENCE CITIZEN EVIDENCE
sCa TITLE USER OR GROUP DATE CATEGORY
FILE TYPO STATUS ...,,... USER ASSOCIATION DATE TYPE FLAG DEVICE SERIAL.
........................
®V dea ®Attixt ....... Uploaded 8Y ®Recareed On Q Flagged
Aud'n procettinq ®llwae! ®UPiasdr!Jn ®Not Flagged _.. .
Document Que4ed for Aecest List Delmd unVEH:C:LE
Drie:Ian ... ._......... .......
mage
EvOidea Resir tted
®r^!wjLog
Deleted
Other � Feet V's=evs MOUNT OWENTAr.ON
_.Declined ... ........
Pending T-mge _.._......_..........._...... ...
File Type ---- L mits search results to the file type selected >:.a. :zir,iea audio:
image}. By default, search re ,:,,;Ilii= mclude all file types. You select fromi the
following.
Status -- Limits search reSLJItS to evidem-e whose siacuis rnatcles the scat r`
selected ;e.fz act v�, processing; queued ror dele"ion . By dent. r evidence
y aul., ,ic �..nre
searches are hmited to eviC'enc.- with a star s of dive. Yo:.j Seler-C fr`of-Ti the
following:
User Association - )units search results to evidence rhat was uploaded by rr,e
specified user OR is owned b/ :he spec ned user. Selecting, both +jvfll sho5,j
evidence trha-t was uploaded or is eDwi-led 10'y the specified riser.
Date Type (recorCIled on, uploaded on, deleted on)
Flag--- Lira is searc-h results to eviderlce wh+ se ;lag status ra"at::.he , the fla
s;,L:cus selected.
Device Serial Number - This allows you to narrow your earclh results to
evidencle from a part cular device and tale advantcl'v,e o` eviclience sear,::)- bull
,'ichors.
Vehicle ID ._. Limits search results to eviderice frorYa a particular vehicle, dote
[hat chis field only appear; if your agency uses Axon =leer, and a vehicle has
been addecj to your account v:title tfie Vehicle t:_onfiuration.
Interviewee, Interviewer, Interview Type - Search for Ian inCerview by rhe name
� C�Y :��' E 5 �
o the su.�p._cL, inrery ev,./ek narrne or- badg--- ID, or by interview type.
SORTING AND FILTERING SEARCH RESULTS
BY default, searcilh re-5ults are :ported by Recorded On, however users can al'--o sele;'t
one of the fc,�((o v n , filters. Ili, title, owner, uploaded by, uploaded on, recorded on:
category, status
PAGE
K����'���F /��/
"_�.U=.^ ^"
All,
USER omGROUP
` Auzo-[omp|ece: Certain f,e|ds wn|| adapt and shorten the Davidl
drop-down list as (he use/ inputs more inhzrmacion (e.g.
Name. Group' ecc.) For long |/scs such as ^User^ chis
greatly speeds up the process of search/ngg. An o[f/cer Lu=n,David mL6m>
only has �o cype /n �he hrs� fevv |eccers and che
chic�o�a�c�s
appo
|/caon will adapt the drop-down |isc. '
umueter,David(Ds23^
Auco'Updace: Search resu|cs will euro updace. For
examp|e, f an officer only has /ncomp|eLe information about a video, they can
rapidly search dif.[erenr var/a[^ons vvichouc che need ro repeatedly h/c enter or
Click "search". The search results wi|| aucomac|ca||y update based on the given
inputs
Mu|c^p|e parameters: Axon Evidence s-ippnrrs searching by a combinac,on of
the parameter's available as parc of `Basic" and ^Advanced" searches
Speci"ic P-ramere/ ExclusionsAxon Evidence supporcs specif/r paramecer
exclusions. For example' a user can search for all no[ Dac�ed ev dence or chey
cou)d search all cypdto!- videos,
o[ ev� ecp except to!-
Defined parameters usincy "wildcard" search: Axon Evidence allows for rhe use/
co specify certain Parameters and then search across all remain/ng ev/dence
us/ng free cexc [ie|ds
Specif'ed Ranges: All seen above, Axon Evidence suppor[s a variety of °renge^
searches (e � Ev dence creaced bervveen a speci�/c ran�e of dares/c/mes.
evidence deleted beLvveen a spec/Dc range of daces/times' ecc >
All search results will be based on user access |[ a user does not hawe access to
ev/dence. /rE will not. access in the search resu|rs
SEARCH L4mCuAGe On SvmT4x
Search does no� support spec/a1 syncaxor |an�luaveoperators such as: AND OR
w/|dcard (�
or?), or exact- macch (" ^)� �e�rch. effectively, treats a|| values and strings
in a free t;-ext field as OR and w/|dcards.
�orexamp|e�
If a user searches e Tc/e of "c|m., /c will recurn- ^T!m'^ ^Viccim," and "Timothy"
|[ a usersearches eZ
n |D of ^4� ." /rvvi// rerurn32'^ "43Z1O'" ^6S432.^ and
"85'432'1O"
If a user searches a Device Name "Body Axon" it. will recurn: "*xon Body" and
"Axon Body 2"
The search results only shovv ev/dence files that macch a|| rhe search h|cers chac you
sec. When rhe search |-, comp/eted, users can se|ecc how the search resu|cs are
shovvn and sorced.
Exhibit "A"
VIEW TYPE SORT dY SORT ORDER
7,118 ...
ITEMS FOUND
a�'� A c..ER: TA6LE Recorded On T;l.
E A :p
TITLE
.: OWNER UPLOADED BY UPLOADED ON RECORDED ON� CATEGORY STATUS
€.
h::at: t:::i`�::dt;21 L".F.,?tti.t +?e_,t::x:.z,U:r;�(f%t;? :i;:t:M i.t.4?rfr.i+14ii3 9r2�llTS•78Ptt V/7C1lirS�Fk""Y't N:c>r A;%rvr
N:»e.r ®Nr4r3FO JC;iJ L^•3 dtF ar.4 r>fa:rw.,Urrri 44k1t N..4.:y,:x,,.?;?><i i•:ir,E>.: V110 S 40", J/atl/tT 3 iCF"f1 N- la4trr
e:ar; h results can be shown in a table view (default) or a Gallery
02 bi;W TYPE SDMt•7 ,«.m.Y. 5d7tT tlRDtlI
... :s; ...... ;:=a TAS1,1 ^^KOADEDOM w! At
tT'.i•S4 FOUND Et
?D
TITLE RECORDED By OWNER UPLOADED ON T RECORDED ON CATEGORY STATUS
.... :�`•&'•i}09tS.Sti3 ,`.:gin 3'€Rx€9l£3nety s :,::�<>a&'r.;aa 2S::�a rxriat;m i:..san:?Ss"s:l ;}}t*ar 10i37J to 93 ..^.Y tsex 104}':to 91 .i:«U ^,iFE
fi'1..4
........ ��s6lC�Y!.ASS ®a.x:zt40ax»::.tcig�a�t< ...:.iotk.�ot�:fli:: �aasx^.:ai;sxr:.254.`. .^,.Sewr:'RiS:2.ti7` G.SNnxYOtS1.YS+Y.' }Jm L%^•trex'ra.a%ra xeirMe
:JiOF+sE{`BtE71tS �, }x;a�a•s,,(.;B":A 0'1 7 ..:bxs:dt;°a°:•xS:Rxk':. R,.;+t:•weas;Sr#i%: uF1itt.,yqt}I7 aA 91 3Yr<pa:0313''<24<9X E.•R.O.Ne,U.-Ap Atli.*
...... lsi::Jri9iflaai +.34`••°`4 Q3 r>Hp:Vx!ystt; r its'.r,3aa4x 3a.n tte'•ss�str.331 'J}HBr itS4S 2:f4't� v4 rsatr IMI::14 Sl t?e l:m �"!7eer tr.sx,+Sa
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it-.-:Cas i iI i%"aa:% �•':.,;s eto kx'::R; w�.�_+a^.'i<; GSii,w s^lJ)S,2 to 9: LtS Is....10132,14 If,! :A;.. Asl:+■
fable View
0LV11W tYPlE 1404 STV— mm Mm WAY ORDER
�-/ ...
tf$1S5 PbttND s':��:ALt,EfiT rAal tilt.£
Mat?201ft"S ON PACA
nn.a sa sA A331;9�»gaa a. ...RJ,za�z3Alsa.�.s 394 rr. .aF za�FasFq.am,s >.�x (�vw».:a z.•a a Fn.4 U. za 411.4}1,4-0.4 its
i 9wse AruAr4..a TA01T j i+:rn.rpr anxA ;z�ati j,tlfxtafeacwArAx. t'>:- `rsics.ax.w.r4aA `Pai s 4xnAfs.Gwr:(v tact:
fD 4Yi29"2«49i3E11 xi Art2•Pritf2—•trit19 H?AYIlOt'fT—�lt2tw ;;J Aftt4si2-1SC23! #1 Al2!#TPJ•-AAtltit
RKOADOO ON 05t10rXj4 to al 48S/ad1101611:fit.10 ALKWOCZ1014 0V2W20Ht22120 .EC4:tto34:]f;;N nlr7l?fz9AD to a'ta0 k#:%JRpLJ tiN t14lai7/So1611•xt 10
CATMORY DLR.CrArfldeRg afitt.r A: ;:AiE';z�RY LMJI.TrAVffng sRkel:A. CA%EvL'eitY Oyl,Y.NnMp.IRklie,.• '�A tIIL.`EY bb47E,YPastirq ot(1rst:s.. [AtEGLekT tRA,Yf✓gYMtap
Gt9#PT R
(`�allery View
The mac) con used for an evidence file is determ ned by the evidence type. There are
six icons that correspond to file cypes; video: audio, document, image, firing log and
other.
PAGE
������'��H^ /��/
Exhibit . `
Video Audio Document Image Firing Log Other
IM M
You can pan bypositioning the mouse pointer over the map and moving the mouse to
the des�red location You can also zoom /n or out by clicking the + and - /cons on r1he
map or use rhe wheel on your mouse.
The Evidence Map allows a user to search by an address, city, zip code, ecc and
prov/des bas'c feature,, for finding and v/evvung an evidence location on the map The
location field shows by default and you can also use advanced search to enter
add|c/ona| filters including user, dace and category and narrow your resu|cs.
°``SV=ENCE ",",io== SH^="==EN= "°=°=°= IMPORT EVIDENCE
— -----'
"EDOSEAR:°°'°'AREA
^--- —----- ........................ ..........
__] -
°
DATE
/ � l
-_ ____--�
CATEGORY
�---'--�� ]
miDE^=^=ED SEARCH `
�����
"�ET"==
d' Ability to scrub (fast forward/rewind) video during playback
TheAxon Evidence med}a player enables YOU ro play audioand v/deo e 'dence F/es
that are insupported file types,
MEDIA PLAYER ACTIONS
Exhibit "A"
A thumbnail image for the time appears.
Jump Ahead or On the scrub bar, click and hold the scrub handle
Back and drag it to the time desired in the media file.
Click -' < QC>I
Skip to Events The video jumps to the previous or next marker
or clip.
Pause Click I I
View Frame by
Frame Click flr
r
View Full To enter full-screen viewing mode, click L a.
Screen
To exit full-screen viewing mode, click
ClickO.
Rotate Screen
Click +
Change video Click .
quality Click the desired video quality.
To mute audio, click 3
Mute, lJnmute,
or Control To unmute audio, click '.
Volume To raise or lower the audio volume, click and
hold the audio slider and drag it left (quieter) or
right (louder), as needed.
e. Ability to tag video while in the field for event type, associated with file
retention and automatic purging
W th Axon ' ew XL, you can v ew recorded video on a connected Axon body-worn or
n-•car camera and tag video files w=rh rnetadat.a such as tide, IO, and cateuory �,,ihile
;r, the field.
Record.ngs are displayed cogecher n incident g;•ou ps so t"17t :user's can enter and
apply metadata information to .all the recorc i=Igs n an incident grouu: Axon View XL
transfers the tag, information to the Axon camera. The t:ag inforr-nation that yon apply
does nor alter the or:ginal video evidence file,
You w 11 onl.yj be able. to rev ew and annotate video currently stored on the camera
rhro ugi� the Agar; View xi_ apf�f cat on. Video that has already beer) offloaded can be
accessed by hogging into Axon Evidence. Axon •'Evicle ice is accessible fr'01"Ti any device.
with an internet connect}on via a standard web 'browser, subject to IP restriction,:
and securiry settings configurable at the agency leve'..
Officers Can ;.pair their Axon body-worn can-iera with the Axon View XL application,
whir"I allows theirr to review recorded video on a connected Hxor'•:. came era and tag
PAGE
���'~^�'��='f ��' /
�& ~— " ° ^~
��.
video evidence f'|esvvich |O, c/de' and cace�oryrnecadaca, Officers can add mecada�a
to videos recorded by Axon Fleet and body-worn cameras at che same time
23-.0 1
22*515
For each mecadaca box' add or ed/c the desired mecadara fields including:
|D -- Tap the |D box and type the case |D that you want to apply to the video-
evidence file
ideoevidence [i|e
Title -- Tap the Title box and type che c/r/e that you want to apply to the video
evidencef|e
Category --Tap [eceaory and then, on ii-he 5e/ecc Category screen, cap the
caiegorythat you wanc co apply to the video-evidence file. You can start cyp/n�
a name of' the calegory and the |isc auto populates. Wu/c/p|e cacegones can be
added cochesame video.
PAGE
�4,�'��if /��/
A
� ~,"='^ " ~
^-on m° »L
FRONT
VVh`|e on (he Review cab' you can navigace between d.fferenc videos by us/ng the
scroll bar. You can also add nnecadaca and play the video and view the playback /n full
screen mode,
The retention category assigned to a video file decerm`nes how long, a He rema ns
acc/ve /n Axon Evidence and can be configured to rema/n /n your syscems for as long.as you des/re, At [he end of a f[|e's retention durarion' Axon Ev/dence initiates an
automatic deletion process that, (nc/udes nor-if/cat/ons' a grace per/od for, recovery,
and rescoracon opc/on»
f. Upon termination of the contract, the City shall be given sufficient time to
download all audio and video content
Should che agreement be cerm/naced. Axon will g/ve rhe City enou,gh rime co
down/cad all audio and mdeo concenc
g' Acknowledgment that all data is property of the city and must be made
available at no additional cost
All dia:ca( er dence scored on Axon Emdence /s owned by RRPD and can be exported
at any c/me, Contracts are constructed to ensure chat you retain all ownership o[ your
data. Upon concrect rerm/nacion. Axon can provide all Pertner AP/ Documencac/on to
[ac/|:cace the task and prov�de ample ,'me for you to migrate your daca at no cost, |ff
the City wishes to extract all data scored /n the apphicac/on' data /s exported in the
format it was recorded (MP4 for Axon captured assets)
A ExExhibit~ . .~ . .
h, Storage solution compliance with law enforcement Criminal justice
Information Services (C]AS) data protection and transport (i.e. SSL) standards.
[NOTE: For additional information on [JKS standards, please see
htxpm://xmm,w.fbi.gmvymervicmm/mj|s/«jim~smourity-policy-remourme`memtmr .]
Axon Evidence was designed and is operated co ensure that it /s compliant with the
FB| [J|S Secur/cyPo|icyQ customers can be assured chat che^r d/g/ca/ data /s procecced
by robust information security program that is desgned to exceed [he [J/S securry
requ/rements as well as provide protection aga|nsc current and emerging chrears
Axon acknowledges and abides by all aspects of the C]|S Secur/cyAddendum and we
are conrraccua||y commicced to nneeUng <J|S. as the {]|S SecunryAddendum is
included byreference into the Axon Master Services and Purchasing Agreement,
AN Axon []1S'auchor/zed personnel are required to comp/ece [J/S secur/Ly oa/n'ng /n
compliance with the []|S SecuricyPolicy. Axon uses []|S Online' fronn Peak
Performance Solutions to conduccand coordinace {]|S-spec/hcsecur`cytraining Axon
personnel training records are available to cuscomers within the []|S Online system.
Any additional RRPD'spec/hc securicyawareness training can be conducted as
required.
in addition to security awareness, training, Axon [](S-authorized personne| have
undergone state and federal Dngerprinc-basedchecks in certain states, Axon is
prepared to coordinate with RRPD ro ensure that all Axon []|S-auchorized personnel
undergo checks in alignment vvich the requ remencs of the RRPX
Axon's []|S compliance scacus has been va|{daced vndependenc|y by [J|SACE and the
underlying security program /s audited on at least an annual basis by at-, additional
chird-partyas part ofAxon's |SO 27001 program
smcnvPT | Om
AN evidence data is encrypted at rest and /n crans/tRobuscSSL/TLS is /mp|emenred
for daca /n transit Using TLS LZ wich a 256'bic connection and Perfect Forward
Secrecy. Evidence data stored at rest is encrypted vich at least 256-b't AES
i' dMilitytm e)(port audit trail along with video, including audio and video
redactions in an industry standard format
Detailed audit logs crack all evidence access and activity and can be exported 'n an
indusrryscandard [ormao such as PDF or csv [^/es depend/ngon the audit report
selected. Each audit trail entry shows the dace, ume' user, and derails of each acUon,
and users with the appropriate perm/ss/ons can export audit crai/salong wichvideos,
Audoand video redactions are ina non propnecaryformacand can also be exported
out ofAxon Evidence.
PAGE '
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j- AdemtUfimdmmanagmrnmnt of account administration
The A.0encyAud/c "Frail shows acency'w/de changes to your Axon Evidence accuunc
Th|s report helps provide transparency on admin scraove acuons across Axon
Evidence Byd/sp|ay/n� each eccion indetail, your ouency s ab|e to rev/evvvvho
chanaed a secL/nc,' co underscand [he purpose and prov'de beccer accouniab||iryco
each user.
Agency URL o°rnoevidence com
Agency n=zone:uaMountain atanvardmme
Address:17o00North 85mSt.Scottsdale,AZ,u52, ua
Primary number mmym-2,o,
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Admin
xddir/ona||y, only users wich appropriate permissions can administer Axon Evidence
accouncs
k. Identified scope of audit trail, to include data integrity
Axon Evidence offers several di[ferenc aud/c cra��s, each decai|/n� the act ons
perhormed on video evidence and includes daca /nresr|cy. OriF/na| evidence data is
never chanqed- all modihcaUons are handled by creating new, der)vace files.
Detailed audit logs crack all evidence access and activity. Each aud/c cra/| encry Shows
the dace. c/me' user' and details of each acnon You can view the entire audit |oz or a
portion of an audic cra/[ |/m/cinu rhe reporc to art-ons chac occurred between a
spec/f|ed cimehame
AIL Exh'=it /A
"
4osm [ v AUDIT TRAIL
The A�ency Audit Trail shows acency-wide changes to your Axon Evidence account /n
a POr' formac. This report helps prov`de transparency on adminiscrative actions
across Axon Evidence By displaying each action /n deta(|, your e�ency is able to
review vvho changed a seoing, in order co understand the purpose and provide better
accountability to each user. Only users with the "Edit Agency Secrings permission"
enabled can view the A�ency Audit. Trail
USER AUDIT TRAIL
A User Audit Tra/| shows many of the activities performed by the user. changes to the
user accounc and evidence-re|aced user actions. User Audit Trmi|s are available PDF
andCSV formc
as.
In addition to evidence-related user accions' the User Audit Trail will show [ailed
login accempcs, when a user is locked out of their account due to mu|cip|e failed login
attempts or when a user's password has been reset or their account has been
un|ocked.
[4Se Auo | r rnx { L
The audit trail encry for Cases shared vvich a prm
a �ner a�ency group use che sae audic
,rail format as Evidence chat is shared with a parcner agency group. When a [ase is
shared with a partner agency group. che Activity column of the audit: crai| will show
che group name and agenc/ (instead of |is[|ng each member of [he group)
CROU p 4uo | T TRAIL
The Group Aud c "Frail a|novvs adm n:scracors to monitor [he acciv/ty of groups wichin
Axon Evidence and |o,as acc|ons such as creating a group, add/ng or removing users
from e group' rhanQ/n'J permissions of e aroup' ecc
sv | oE0ce AuO | r TRAIL
Evidence Audit trails are crea,ed for every evidence file end list all re|ared acoons, as
w/e/| as associaced me,adaca The ong/na| data associated with a video is never
chani�ed: all modv[|cadons are handled by creac/n� new, derivativefiles. To ensure
cha[n of cusLody, ev/denoary files can be ven[ied [or auchenUcicy by macch�n� the
SHA-2 hash of che original file /n�es�ed ^n Axon Ev/dence rn rh�c o[ any copy crea(ed
7' Capability to produce digitally authenticated duplicates
Evidence ncear/cy is a pr mary funcoona|icy within the Axon p|acform, the appUcar/on
prov des customers vv/ch comprehensive access concro/ feacures, enab|inq you co
custom/,-;,e access to your evidence data. Every evidence file vxichm Axon Evidence /s
connp|emenced by a detailed, �emper-proof aud/c trail, which is ma�ncained to provide
chain of custody reporcins. This audit trail includes evidence mecadaca a|onc, mich a
detailed record of the "who, when and what" for every interaction vvth che piece of
evidence.
Exhibit "A"
During transfer, 7 SHA-2 checksuim 's -pnerated for each video, Once a video lives in
Axon Evidence, it can be duplicated as des red. These cl phcates are !Known as Clidd
assets. 'Unmodified cl"ild assets twill pass the .Sil-iA- i CheckSLirin rhroug�h(.-),ut rhe V t r nC?
Or the asset. The SHA crypcoaraphic hasi function is applied to each '` P4 video,
and fL nctioris as a diair.al rinwerprint for each video captureC These checi:�sums are
then compared Ias tParr of the upload process co Axon Evidence ro confirm rha c a file
has no been compromised wring rhe upload
process. if a checksum misrnatch
occurs, rhe upload process is reinitiated.
v'tlich::n the Axon Evidence application, the SHA-2 checl;ariT is viev,'aib, •'e by users WL• .h
CceSS t0 the evidence ?ut. t ;rail for the pec fit iolece of evidence. Tfi1f'se CarrkC3ei
pmol, audio trails are »r,-at-ed C-iUco natically Oy Axon CVidence., upon irigesk on or any
evidence file, Au dit tr{Nils are stored in a highly secure database anti can be vievved
in a react-oniv formari, by agency with the apforooriar.e permissions within ;exon
Evidence. Audit trails include aill arInvity and r t:;?r'r (rit�nS with the evidence file: and
each loa record is accompanied tett Cimestaffll:.). :Audit trails Cannor be edited or-
changed, even by agency administ-rators.
M. Cloud sharing to external users, via link and password
L sers must log in v%lirh their ,Axon <_viclen»e
MANAGE
credentials in order to v evv shared files, if r.he
ACC
recipie.nn . with whom you vv sh to share evidence, a M�n
an external raccr_nss link does niol have an Axon: INSIDE
Evidence cjcr,v):J nt, rhey will receive an email with a
link to i:i'eate_' ari aC.count. An Axon widen».- account OUTSIDEMY AGENCY
r'nusr be created to rese-rve the chain CuStof
r:� Jy.
RESTRICT
Ac-Cess Lists control incle.rnal anicl external user
d(...cess to evidence in Axon Evidence. latch piece or evidence has i 5 obvrl c3CC('sS list,
so You can ii didually ryianage a;-cess as needed, you can also ads, users "to the
.% cess l sts of nnulrip1e evidence files at [he sarre �.irne. For it?tr�'r nal users, yo u care
alio restrict access to one or rni' e eviden»e files.
PAGE
Exhibit "A"
e�
MANAGE ACCESS LISTS FOR ONE OR MULTIPLE FILES USING THE
MANAGE ACCESS` TAB
° 73 v Evt TY.A! 5ORtt SORT 4AbEA
•rs
MM KOUMn �u+K7Lb e'.: A TASLE 4eeoreea on
Tin( OwNrp UPLOADED%Y UPLOADED ON RECORDED AN,I„ CATEGORY STATUS
<y),ey:}+a t,s: ® "+.
. ` .. :.u ...>.:. .S 4P
x f
...•. a ':a>.:i.S>.f:d:;it tzr;,k> ET.i x•
':3Ci3"t 35
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The various methods of spar ng to users !:doth irl_-ickE, and outside of a ni aaencyt are
described below.
Each piece of evidence has its oven access list,
ADD OR REPLACE USERS
coo you can inCli`idually r:'lanage access as ;� ADO USERS BELOW TO ACCESS LIST
needed; you can also add u° ers to One, h .cess
REPLACE ACCESS LI5't'WITH USERS
1 sc For multlple evidence f ies at the carne tlrre. MLOW
Yc;j can also restrict user Access r.o one or
rvlore evidence files.
Using the ' anace Ac;.:ess' tab or tyle search results page; you can replace the
current ae Cess list w th a. 'different one. An email is Sent to eaci'*l !user tliorrr .1.10 therm
that they have been added to thie access l st for the :selected e ,idence files,
MANAGE INTERNAL ACCESS LISTS
Sharing Duration - You cw.n ser_ the per od for w ch the selected user:: S,-.an
access e i?dence. €3y default; the shared duration period s indef n up-, until t�. e
user or users are removed from the access list_, you can also choose from a
specific nU Aber of days.
Access Level - You cari speci`y the level or access to ev>dem-e tor- the selerted
users, If 'Roleis selected, the act:-ons a user" can Take w th the evder7 e are
dependent upon an the peri-nissions assoc ated W'th [her asw fines; role 11
'V'iew' is cele~ted, the user can only view the evidence
0n. e t:e duration and access level are selected, an email s sient to each user
`nforrilir therr� tl-lat they ave been adder to tl'�e access list for thee selectee; f l eta,
PAGE
��'��'��i� "�y'
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Access Lists control access coev/dence nAxnn Ed
v' encea|so allows you to nr
access to users outs/de of your agency, This ,s particularly useful for FOIA and public
records requests, as vveU as sharing files with prosecucors and public defenders,
You can share evidence with external users by adding chem to the external access |/sc
or emaUin� an unauchenucaced dovvn|oad link
MANAGE EXTERNAL ACCESS LISTS
When addinog users to che external access |/sc associated with evidence you can
-pee |[y the permissmns for the -selected users the 'View' is selected by default and
cennoc be changed. You can grant additional permissions to users ndudinq:
-
Download
' V|evvAudit Tra//
`
Add Notes
For any Partner Axon Evidence agencies, you can proh.b/c che permission to share. or
aUovv the user download on|y rhe file or reshare all,
You can sei. ,he period of time the selected users can access evidence under the
'Duration' dropdovvn By default, the shared duracion /s 90 days: hovvever, you can
also manuaUy enter specific number of days.
Shenncy by down|oad link makes che shared evidence available via emai/ chrough a
web hnk, for dovvn|oadin� a ZIP �/e of the evidence from Axon Evidence wchouc
requ/nng the person downloading che evidence to sign in to Axon Evidence 5har/no
by download link aUovvs uncontrolled access to the ZIP file of evidence that it links co.
You can choose vvhecher or riot to include che evidence audit trail w'rh che
evidentiary files. You can also specify che duranon period /n w/h/ch users can
dovvn|o.,zd che Files us/ng che link n the emaii Axon Ev/dence makes the shared
evidence available lor download until che shanng duradon expres Each rec p/enc
specified recemes an email Lhac mdudes a hnk for downloading a Zip file of' the
evidence.
Axon Evidence makes ic easy co share evidence and cases with other Axon Endence
a�enc/es' as well as chose ucihz/nu Axon Evidence for Prosecutors, S'nce these
external users already have Axon Evidence credenc a|s. access/nu che ev'dcnce
shared is as easy as logging into the apphcadon. Aheryoy have added the ev/dence,
you share che case with che trusted parcner agencies chat you choose,
The aoencies with whom you share are 'parcner abaencps' Pauner agencies only have
access to data char you share with chem via access |srs, AU unshared daca remains,
completely unavai)ab|e r.o partner agencies.
PAGE ` '
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When you share h/es vv/[h a partner agency. Axon Evidence sends a copy of' the files
and [heir assocared mecadara' which che agency can Independendy, wch no
e'fecconyourevidence.
m. Ability to mnmm* Texas Local Government Retention Schedules- Texas State
Library and Archives Commission
Axon Emdencegives agencies con(ro|
over evidence rerencionschedu|es and
fac// tale's opt ons forwhen and how evidence is deleted from [he syscem The RRPD
can creace un|/m/ced custom categories in Axon Evidence /n a|/�nmenrvv|,hTexas
Local Government Retention Schedules- Texas State Library and Archives
Commission,
The RRPO hasche [o//owinlgopcions forevidence de{er|on:
Automatic Deletion - Deletion is based on retention penods forass/aned
cacegorxes
Manual Deletion - EJidence ran be manua>/yde|eced by authorized users
4UTO MATE o osLETION
Auromaced deletion `s rd:ant on the RQPO escab| sh/ng cacegor/es chacwi|/ be
assoc/aced with a recenc�on period, Axon Evidence will aucomac/ca||ycnggerche
deletion of file accord nu to the retention period associated w/ch t cace�o/�
ass/cjned to b, If no recent/on per|od isspecified. chen [he video w|| remain: on rhe
sysremuntil manua||yde|eced
w4muAL osLsr / Om
The RAPO'sAxon Eudence adm(niscracor can also delete ev/dence as necessary
manua//y. The Ev/denc/aryAudiL Trail will be reca/ned afcer che evidence is purged for
� accoun�ab/|/cy. The aud|L cra// w (/ /nd/cace [ the �/|e was removed
he purpose of
Manually or chrough retention via caregor/es Administrators can run reporcs on
evidence creaced and evidence de|eiedw/ch/n a specified c/merangp
There are cwo ways Axon Evidence noofes users and admm/scracors ofupcom np
ev/dencede)ecmns.
4XON Ev | OsN [ E oA5HBOA Ro
For administrators, cheAxon Evidence dashboard appears when you sign In royour
Axon Evdenceaccounc The 'PC omin.g Evidence Deletions Dashboard indudes cvvo
|/scs�
User Initiated -- Lists evidence that has been manuaUyschedu/ed for de/eoon
System Initiated -- Liscs evidence automatically schedu|ed forde/ec,on in
accordance with the recendon durac(on of the cacegory that is assigned che
evidence. Each list shows hve evidence files it Ume,
PAGE ' '
Exhibit "A"
UPCOMING EVIDENCE DELETIONS
User Initiated
TITLE
• DELETION DkTE
OPTiONS
AXON fleet Video 201109 261549 Kuch-.1k.Kyle Queued for deletion Restore
AXON Elect Video 2011 09 261550 Kuthank,Kyle Queued for deletion Restore
AXON(lett Video 2011 09 26 1549 Kutharik.Kyle Queued for deletion Restore
AXON t"t Vkten 2017 09.26 t'.i49 Kurhartk.Kyle. Qurxrod for deletion Restore
AXON Body 2 Video 2017 07 16 1011 Cltitfron,Benoti
Queued for deletion RNLarC
2 3 4 "e 6 34 NrXT.
Go to page I
System Initiated
OWNER DELETIONCIATE OPTIONS
AXON Body 2 Video 2017 01 201445 Stfutitr,Paul Queued tat deletkxl
AXON Body 2 Vldulr 2017 05 111754 Sthwman,Stat C}rteued for dciation
AXON Body 2 Video 2017 05 11 175 i Sthurman,Stat Queued far deletion
AXON Body 2 Video 2017 05-111755 Sthurman,Stet
Queued tardelttfan
AXON Body 2 Video 2017 US 11 i7zs 5churman,Star Queued tot deletion
a. 24-hour remote technical support provided
Axon has a full cu:storrier s:Uppor't division: live Phone support is available '14 hour; a
Clay, seven days a ,,reel,. Fol, Ce r'nical or �..1liscorner S�"L1�I�o("C assistance, you r11��
contacC a customer servic,,? representative a[ �jf`0..(:78-�7I,�� 'extension ��, or via eri")c� l
air. Supporc@axon.ccorn. Online, erail-based s'Upport and ren,1:oe-Ic:odor
tr'oubieslioottng are included on an on,�.'.;o-ng basis as Q r',, of VOLM 1f�veSCrnen . in Cale
Axon ecosystem.
If
at any point an ssue needs t.o be escalated; 1,v°e have a Suj:.iCtlort Learn in place and
aim to address all subrn tied cases wid-itn two bus nese days.
flle following describes ow levels of stjpporr available by titers (based on One nawre
a,11d Cr ideality of Lh-e SSLJe):
TIED 1 TECHNICAL SUPPORT - GENERAL HOW -TO QUESTIONS
F-re( ue,ntly asl. =d quE:stions (FAQs)
Product r,�aviga�ion
Feature claricikcar,ior't
PAGE
�����° ='�� f \&//' /
Exhibit" ` ^ `
Scandard queries
Assistance wich known solutions
T / Em 2 TEcxm | c4L suPPonr
Advanced Product trouble shouUng
Advanced Axon Evidence Conhgaurauion
Any Escalated issues [rom Tier l suppor�
T | sn s smC | msER / mc SUPPORT
Crioca| problem or recurring problems renderin.a 0he product: inor_)ereb"e or
reguirina workarounds' bug fixes, cesnna and/or simulation
b' All service and repair of devices provided at no cost to the City (List any
exceptions tmcovered repairs)
xxon offers scanderd and extended warranries which cover device service and
repairs
c' When sending a device in for repairs the City expects a replacement camera
to be provided within four (4) days of notification
Axon will work with RRPO ro exped/ce rep/acemenc cameras
d' Articulated Return 88mtmr|a( Authorization process
The Recurn K�ecena| Auchonzecion <R[VIA> deparcmenc is |ocaced ac Axon Headquarters
in 5coccsda/e Arizona The RN/lA deparc�enr pnor/c)zes returned products for analysis
end/or repa"r on a hrsc' n-hroc-ouc (,-|FO) bas/s' based on che seventy of [rip
complaint (or unless otherwise requested by the agency). The general [urn'around'
c me for a full resolution /s less than 30 calendar days from receipt- oF che recurned
product.
A request for repair/replacement can be placed v/a the Axon IRMA vvebsice
hccpsj/recurnsoxon com. Se|ecc [he producc and you will be prompced co provide the
necessary information.
Agenc/es are responsible for all shipping coscs (un/ess already a�reed upon in
advance). Upon rereipc of 0he /tern(s), the Rk4A department will conduct a failure
ona|ys/s nvesc`gac1on co determ/ne the rooc cause of che issue and repair the |�em i�
possible, It. /s at Axon's sole d/screc/on to /epa:r or rep/ace a device as /dencihed in
che or�,-'na/ manufacturer warranty and/or the extended warranty policy.
e. List ofwarranty terms and options to extend
Axon wanancs chat its |aw, enforcement hardvvare products are free from de[eccs in
workmanship and macer/ab for a period of one (1) year from rhe dace of rece/pc.
Axon'manu[accured accessories are covered under a limited n:necy'day warranty [ronn
the date of rece pr Non-Axon manufactured accessories are covered under the
manufacturer's warranty,
K��}�`��if /��//
�& ^—='',=�`^ " ~
��
Exremoso VxAmQxmTv
There are ext-ended warranties ava/|ab|e' vvhich vvU cover che hardware for three
years coca| (one-year manufacturer's warrancyp{us two years evcended)
aOoY - uvOem cxxosnA TEc * mOLDov ASSURANCE PLAN (TAP )
The Axon Techno|ogyAssurance Plan (TAP) for Axon body-worn cameras includes
Axon's excended warranty for the fve-yearcontract: cerm^ spare cameras, and two
camera refreshes' at. checwo'and'a-ha|fand hve-year marks' [reeo[ charae. Agenc/es
can purchase cheTAP proq-ram as a bund|ed componenc o f a n Axon Ex'dence
Un|/m|ced license orOfficer Safety Plan (OSP) subscript on, orasascanda|one
sen/ice
Please see the Axon Master Services and PurchasmaAgreemenc. vvh/ch ouc|nes che
[uU cerms and cond|dons ofche standard mana
u� ccurerwarranry excended warrancy
and 7echno|ocyAssurance Plan.
Axon F|eecvehicle |censes include choTechno|o�yAssurance P/an (TAP)' descdbed
be/ovv. TAP includes standard and extended vvarrancycoveraze. aswell as ahardvvare
up�rade
E XTENDED WARRANTY
There are extended warrant esavailable, vvh/ch vvJ/ cover rhe hard�.vare for [ouryears
coca| (one-yearmanuhacrurer'svvarrancyp/us chreeyears excended),
Tsc * moLOGv ASSURANCE PLAN ( TAP )
TAP isAxon's warrancyand herdvvare upprade programvxh/ch includes an extended
vvarrancyonhardvvarepurchased, spare products and hardware refreshes at cheend
o[ che five-year concracr, term,
The Axon F1eecUn((miced pro.gram includes TAP for Axon F|eec TAP [orA°on Fleet
prov6es Fora hzur-yearexcendedwarranryon Fleeccamera hardvvare� Theexcended
vvarrancyis m addibon to the standard one'yearmuu
an �ac� rr
e 'swarrancy. resu|cinam
a five-year co,e/a�e cerm for- Axon F|ecc cameras.
f. List of hardware replacement lifecycle for all proposed hardware
TAP for Axon body-worn cameras ^nc/udes Axon's extended warranry for the five-year
cuncraccrerm' spare cameras, and cvvocamera refreshes' acrine rwo-end-a'ha|fand
hve-yearmarks' �reeo� char�e
TAP for Axon Fleet also includes h'onc and rear camera refreshes fiveyears afcerche
scarcofthe Axon F|eersubscr�pnon Thea�encymay choose toreceipe the- hardvvare
-he Fleet ifche a�encyhas pad
refresh any cimen chefifthyearof
the subscripuon's f/na| Axon F/eecUn|/m/ted payment
PAGE , _
Exhibit "A"
As part of the TAP for Axon i-leet f)rograrri, Axon will replace H e suhscriprion`s Axon
Fleet carneras with ne'vv fleet cameras of the same or similar model, at Axon's
discrocion. The agency can choose a different camera model but, if the 1 SRP �cj- [nee
agency's requested model is, higher rhan C.r'iar of rhi e Axor1-offer'ed rnodel at ch.- tir'ne
of the r-efresh, the Agency must pay tie difference in i`SPP to receive their chosen
mod1-1,
Note,- 'TAP for Axon Fleet ii-cl,Jdes a carnera hardware refresh only, it does nor include
installation. 'i"e a gency is respons bl'- for trie installation of + arllera5 r.-celved
throe 0h the TAP program.
TAP REFRESH PROCESS
Axon's r-lec icared Customer S� pport division tr.a -Kl s the Technology ASsUrarice Plan
i
-TAP) timelines for all subs r`ibed agencies. '� hen an agency is entitled rc3 a h�Ff dVvC�i--
refresh under the TAP ,pro ram, Axon will ( etermine which hardware the agency >s
eligible to receive .and contact the agency to coordinate the refreshrlienr.
Axon will request that the agency sign a Certi`icar{� or C��^str`.action (COD) or niriCate a
Return Material Authorization RMA' prr)cess on the agencv's behalf for-
the
equipmenr Axon will replace, depending on r.hege neration1-nod-I of the equipment.
:hen, Axon ,,,v'll ship the new haralware to the agency at no cost.
Axon is c.omiTOrted to proactively serving tS r'LlStC r'lerS. HrJ'Ne"/C'r: an agency r?lr}yt
contact Axon Customer Sr.iopk,-)rt at any tirne to inquire b,)ui: the ir':.ICiacion or
progress of a TAP hardware refreshi,
PAGE
L A Exhibit "A"
' TAB J PERSONNEL
■ , • PROJECT■ ,
Include names and qualifications of all professional personnel including
senior management, as well as resumes, for those who will be assigned to the
project. State the primary work assigned to each person and the percentage
of time each person will devote to this work. Identify key persons by name
and title. Provide a general explanation and chart which specifies project
leadership, how resource time, work quality and other priorities are
managed, and reporting responsibilities; and how the proposers team will
interface with City staff. If subcontractors are proposed, identify them by
name and what their role will be in the project, include subcontractor
resumes.
Key personnel assigned to your r.eploxr'rient are usually determ ned upon concract
execution and availaia licy. We have pr; vided ° enilor management aria; key pe! sonS by
name arid gale below that will most likely be assigned to your proje t ticSed on f'o.. r
approximate implemental on date::. All Axon personnel will devote ' 000,,b of their time
while arisite ro the RRPD's deployment and work with RRPD to establish cleaF
reporting expectations during and after- mplementation Axon personnel resumes
can be found in the Appendix Sect on o~: our response.
During the rnplernericacion kick-of", the Axon Projecc Manager will tailor the projec.
management methCidolog!i to al gn withl. the specificobjectives
dna reG'Ulf'erYir'iCs of
the RRPD. i"he resulting concepts, r ols, and techniques will be shared with each
member of the team and w..11 becorrie a way of life for the pro
le=wt Staff. This will
provide the structure; focus, and c isc pline needed to successfully deliver a pro,ec"
cif this size and complexity.
The key to PMM IS ':s Use of continuous clUa.1ty management whhch includes t1,+Jo
levels ,of duality assurance throughout .he prove ct. l-irsr rs ;lie dual c=; assurance
or
project deliverables. Our Pro ect Manager will be responsible for Jerifying that each
project deliverable meets the repu remenrs of the contract and that. the appropr ate
revilewslinspections are performed by the RRPD. Most in-iporcantly: o_ir` Project
Manager will corif rim that any is-sues are addressed in a timely and appropriate
manner. The second level of qual ty aSSurance is periodic project reviews. These
reviews rneasure compliance to sound Pro ect M imagemenc. practices as def ned b.t
the PrV1M. For this project, vire vtll be I_eS,Dons ble for rnanag`ng our staff resources
assigned io the project sand for c oord:nat. na ,w=th the RRPD Project Manager, wl--Eo will
coordinate act vities according to the mutually agreed to project plan.
PAGE
��'}�'���� nJ�'/
Exhibit " ^
��
���
AXON PROFESSIONAL SERVICES TEAM — AXON BODY-WORN
CAMERAS
The ARPO w/|| have access to your. Axon imp|emencac/on and support team
chruughouc the He of the projecc co pnsure your dep|oymenc is comp|eced
success,u||y and on time, The following key personnel may be involved /n some perc
at the imA|emencacion' sec-up' fo||ow-up' and support of your Axon camera and Axon
Evidence pro�rem
Ls4nsRso | P
The Director of' Axon's Professional Set-vices team is a retired police capca/n who
oversaw/ his own deparcmenc's dep)oymenc of the Axon on-officer video syscem and
Axon 'Evidence be[orejo/n/n� us
JOE p | mwAnA . pmopESS / omAL SsRv | [ sS ssm | oR o | nE [ Ton
Joe served in a wide variety o/ assig-nmencs during his 26-year |avv enforcement
career' retiring a, the rank of PoIice Captain. He was an early adopcer and advocate
of body-worn video and a frequenc conmbucor co mode/ policy and best- practice
deve|opmenc5across the U,S. Hevvasa memberofthe Nacional |nscicu�e nf]usoce
Less-Le[hm/ and pu/suir Technologies technic-al working groups and a Sub�ecc Macrer
Experr (Sk4E) for [edera| |am/ enforcement product andi
granr reviews.. Si nce joining
Axon' he has overseen successfu/ deployment of Axon on-officer video and Axon
Evidence at agencies rang/ng from /n sze from 1 O cn 10.000. Joe has a Bachelor of
Science de,gree in [rim/nal ]usbce and is a araduaLe Of che FBI Nacional Academy,
23Uch Session,
STePHeN H AoLsv , LE AD PnOFESS | om4L SsRv/ css w4NAoEe
Stephen is e redred police ||eurenanc from the Peoria. AZ police deparcmenc with 24
years w |�vv enhorcemenc expenence In 199-5, he ]oined Taser /ncernac|ona1 (TASER),
now Axon, as a consu|ranr and zrainerwh/|e s�i|| employed as a sworn ofhcer. In
1998, he helped develop the crainin� pro� ram tha� TASER so|/ uses zoday to train
officers and command staff on [lie use o� �EVV's.
Scephen's |aw enforcement career encompassed assilanmencs from paLro/ all the way
up ro command-level supervision. Training, in all disciplines of |avv enforcer-nen!,
�ndudin� [irearms,
defensive caccics, physica/ fitness. and less lethal weapons vvas a
main focus of his career. In 20 14.. he was one 01 rhe /ieucenancs in charje of adopdng
and runn/n� the body-vvorn camera program hzr his police depercmenc. All this
experience has made him proflcien� in che areas of po|icy development for body-worn
camera programs and ouidance for digira| evidence manecemenc systems,
Stephen Hadley accepted the role of Professional Services Manager wich Axon in
2016. Throuqrh dedication and exceptional performance, Scephen has consiscenc|y
exceeded cuscomer expecradons in this role. As a Professional Services rWanager' he
works closely alongside agency personnel for the duration o[ imp/emencacion
proieccs. h'om planning to deployment.
�
PAGE
Exhibit "A"
Stephen has tvorked with more than 55 aPenc'es in his ten.ar'e wii'.h Axon, on projects
of varyin-o size and cotri p€ tit , ;�cross No:th America.
� �'� Y '' He has been itnr.ePral to
deployrnents of up to 4,500 Axon body-worn canneras and1 30 A;<on Fleet vehicles,
and their accompanyin.g Axon digital ev dence management systems. Notably,
Stephen managed the Axton implementation ,ro ects successfully for Philadelp� ia, PA.
and Calgary, Canada.
Stephen is a hi hly skilled and proven expert in Axon products, project rnan,.auern nt:
and training. He diligently applies best practice:; i.'`•. proaect isSl:Ew' t•.`a(:I41f1g ail+:l
collaboration to rr:.inlmize challenges alae risks. Stephen promotes clear and
continuous cornmunicar-ion with agency project teams ensure fie readily addresses
any concerns, accomplishes project milestones, and tailors training programs to the
customer's reeds to deliver their o.w[ mal Axicn solution.
XON TECHNICAL SERVICES MANAGERS — AXON FLEET
RICKY WRIGHT , SENIOR TECHNICAL PROJECT MANAGER
Ricky will serve as a technical liaison between tr'e ore-sales and deployment of
services and products to new and existing clients. He jo ned Axon in 2017 as a Senior
Technical Project Manager- follo,,Ajina an extensive and diverse career, in Inforrnanon
TeclnnolcaPy Support and Management, :Cicky also has prior experience n academia,
alrtrJ rac:ncy and his most i event experience in law enf(ar`t erT1E'nt ircluded
implernenLing Axon body-worn camera, Axon: Fleet and Axon Interview ro(aFTI prodiJil_rs
and services across an agency of more, than SOC. In addi ion to :his de�j e? from ,he
University of North Carolina at Charlotte in Information Systems, Ricky holds is a
Certified Government Chief Information Officer (C C10) certificamor-} from the
t'Jniverslty of North Carc7linra at r.hraj.~el Hill.
ALEX MENKE , TECHNICAL PROJECT MANAGER
Alex joined the.Professional Services team as TPM at Axon :n December 201 7. Prior
to ,hat at Axon he served as 5r. Tec h.nical Support Engineer for almost 2 years in the
Ccusttanner Suppolr r department D rin; finis time, he Pained valuable knov/ledge of
custorner' needs .o help fl r'ther the success of deploying and implemeiilirng Axon
Products and serviceDs, Ile has been considered ;i subject rrlatter expert Can Axon
Evidence, Axon Body 2, Aeon Flex -?, and most recently Axon Fleet. His experience.
with Axon products , llow e h m to nstruct m!al i€:ale certification csa!irses at the Axon
Accelerate conference two years n a rove, l-ie has led many deployments for" agencies
acquiring Axon Fleet with the IarPest. being 800 car's.
efore joining Axon, Alex wol-ked for Bechtel Corporation serving in numerous IT
rales. His last role at Bechtel was as ELh-e IS&T Lead of the C*)ooPle Fiber Proiec.t in
Charlotte NC. This was a bilkon-dollar project in .vhich he marlaPed all the +lT
infrastructure and services related to the en nese-ring
procurement, and
r (p r'; tructiCprl of Google � loe" :n Charlotte.
.AleWx currently holds numerous Microsoft ' ?rt.l`i "at1C)n5 and a B.S. degree 'n
Inforr`r'awation Systerns Techs!ology ojich an 'ETI'T"lasis in Network ng and Information
"ecus'>ty from Southern Illinois 'University,
PAGE
11 Exhibit "A"
PROLOGIC SUBCONTRACTING PARTNERS -- AXON 11" . CET
INSTALLATION
In addition to a fulltirne Professional Services Team: Axon partners with Prol-ogic ITS
for in-car camera installations, Resumes for ProLogic ITS personnel have been
provided in the Appendix section of our response.
Axon will support the RRPL with a team of experienced professionals that will
coordinate with your designated Project Manager and IT point of contact. The Axon
implementation team will facilitate efficient deployment of your Axon body-worn
cameras, Fleet system: and Axon Evidence services. The role, responsibilities, and
experience of each Axon implementation team member are described below.
ROLE RESPONSIBILITY
Ove—see all events Iea,,:ing �r �x.na
{i'cl e A#i1 (!'i r.011 Pt•u'es�`C;�•,'1,
Iyss ern: dE-r In1tjT1eJ si.l;i, a7
Services, deu-arcmenr
Ndanalge coorkd#n uon of r{s"ec"I'v of c';ttf."fisive
Strategic P--;sect lain. rra!rlir
• ' •:' j?r'C1jef(' £)i{?#•i)f;F:r';'#ee r1t
Project t,.�i #! #r:t't•t C�£.'i','.'rµs'%'`.E', i.tr i:1!1 efn !C: {:gra >aY e! z
nd Axon
Manager r)orciinare yyit.h a 7��r?:
r c #31 i7s�l F1e(i r
racihcare Che t)ro eCi `A'i#i %1E? fi)i1
n a10, '.;I : e.CCit.InK} ,.
t'`#'r e
r•3#4J'C% of :iiiS Ville c3i?rI
s,cotar7.
Axon Flk:.t.. Technical
31:3'? ani., o#'gari#?i= <";err`:C.y ProfCCt 1%i 3#1w4, 5 rir'
Axon Fleet :<rlci �iri)rl r£?53i.rrCf'i : hiG! IV ay,(i #'I%ai'tCt' 1 ::l'1C1
Ar:.7'1 FI;^".'( .i't3 I n t sD _# Iitez i
Technical �� e�• . i%at'!•„i� r•r u;- a '( ''rOIPCI'
Project ilii:;t� cornn'lun:cauon >,t)#? irflf) 'yL-e friar:3rers iedicirec .. 1
g ind mc.n#ior ",I"9111'55
Manager ` ” .. ,e AY;,r) l ec
cn dire "U(CtPSSiul Reel --ration�r1L7 tS #r1 � 'i'C+iCt,
e otfF?r•aIl t5riijr}
r�!at(Z,.
Uninsta!l ire-car car't3era :ynrl %'ei If':wtallr.Tt C:rt
Via?Ci:^JarG? { r aopll<:a hie
":'}£1111:!;,'+#'?S e,e
rh()rnu.001 trained and
Axon Fleet nar:dwc-)re �'•,fJ,'t :'}?1 vt'L i and av #.�, v „#
.J :v 13ci: :1 C'_ f in Ae,. l i
Installation irl5rall and Confirlure ?r.01..oV C1 S C:nnD1 0yee5 Ie;xi ':t'#yts ll t if}f'1 :n
Technicians ro:.it l'S r
_,ii) t". it:;rM:#'4�. �a#'ol_C.1;.;#C:i�t�
Msra (axon Viey,) xi_ or)
ie.hic!e v-1C)r Slfv3D('s
• :.,i�iatJ,�: #r?at«Ilt11t#",r1:i
Pt:=r'for£i1 fc#r1;:t.lor�:alit` re 115
y
a cill tat'i orfs 1.C�1 iii
Professional :!i,i-n f''o£'i Pic? slw�!'ral
ServicesSe-vice. "Jinavel's
Pei11orm Mfd :.3=sMYJt £ '.I;+?, t>r1 Employee ra.xi?r1 ;w; tfi)rirt rtix; er
Manager ons#te services .:)s r1r?> 'n d tyftrC<"l lj f)%sv(: i1
PAGE
��"��'��if /'�//
Exhibit ' ^
EXPERIENCE
law
Point of con�lcr ma�re'r r,,,pertsz Irl the
Oversee all in-dept,-tl
Pre-Sales areas 0, Softv,�are as a
nete,ds
Axon Fleet resourceaUocauon isprirnan|ydetermined by-
1. The type of profess/ona| set-vices packacre purchased by the agency
2. The expectations of the agency
Appropriate resources and project Unne|/nes are determined by che offload method
selected and the number ofvehicles requirin� serv�ce Generally, lO-�� veh/desper
day Axon systems can be installed in one day. Timing and project staff can be
cuscomized to meec the spec/Dc need o[ the agency.
Axon utilizes Performance measures chnoughouc all phases of the project
Perhormance measures are based on meeting goals that established and agreed upon
during 'Kickoff planning prior to imp/emencaoon
IMPLEMENTATION PERFORMANCE MEASURES
� Kickoff call w'ch Axon and RRpO
� The RRPDaccepts Customized project plan
�
Delivery o[ hardware
Responsiveness o[ sales representative
a
Responsiveness ofscaf[
|' Axon meets all milestones by the dace in the project plan
TRAINING PER FOR MANCE MEASURES
�
System edrn(nisluracors demonstrate:
ll� working knowledge of che systenn
0 ability to configure the solution
~
End users demonscra[e:
11� vvorkma know/edge of the system
PAGE
��"|�'��;f /��'/
~_�^^.=^� ""
��.
�
working knovv|ed�e of camera and software [uncUona|'cy
oo - L / vs PERFORMANCE MEASURES
(ncegrenon (if' applicable)
User Acceptance Testing completed and passed
Officers usmgso|uoon in field by `Go'Lme" date specihed in rhe Pro]ecc Plan
SUPPORT PER FOR MANCE mxsAsuRsS
Axon Ev/denceupc|me
Axon meecs response ome md/caced 'n che :Service Level Aareemencsigned of[
on byboch parties
Axon releases Am- Ev/dence updaces on monthly cadence
PAGE '� `
Exhibit "A"
! TAB 5 - PRIOR EXPERIENCE :
Describe only relevant corporate experience and individual experience for
personnel who will be actively engaged in the project. Do not include
corporate experience unless personnel assigned to this project actively
participated. Do not include experience prior to 2014. Supply the project title,
year, and reference name, title, present address, and phone number of
principal persons for whom prior projects were accomplished.
Axoin creates C:onniected Cel rhnolw-ies to protect truth. As a leader in "aw enforcernieit
tecr-inolo yy, we're cor7ir'ucted to €nnovatio(I In pc€llc rim, Our products don't stand
alone—[hey're all ;part of ai r coma ete platform. Frorn our Srnart Weapons to our
body-vvorn cameras to our di vital cloud-eased evidence r 1araageruerit system, every
product integrates searrilessly with one another, and often complements the systerTIs
and proces.ses you already use.
That connectedness doesn't stip at, our producrs. With the Features ,,%e ve burl, into
our solUt ons, we also mai<e €t ea, for you to connect w€th p al ruiners, from count
officials, to neighbor ncl a Yen, es; to the pro.s,ecE,!torworking a case. We bel e�be thalL
better and mor-- accessible inforrnatlon; can help agencies save vale able time and
r esocJrces and. most mportandy, reclu .e cr:rne but only f that. nficirmacion 's kept
safe, i hats 'oihy vve nave nhe best Learn 'n the bCJs tress Protect nig, yUtJr data w �f1 a
fierce commitment to security
=;Xana Ids on a history of innovation n policing; and our hardware and software
.olutions are built specifically for last; enforcernent. Our Axon, solution set is not dust
a collection of individual technolog€es: it is a cohesive ecosystem. Every! product
works rocer.her, built by the same team or" engineers and supptorted by the same
techn€crans.
"The ,exon te=am has worked diligently for ,ears developing and deploying sust3 nahle
body-worn camera programs that make a difference to all stakeholders involved the
Officer, supervisor, adr-nin`stra?[.or, prosecuuor, and brizen. It is the ca imoany°s
intentlor1 to evolve this oyork for years to come in cc laboration ovi[h law enforcement.
agencies throughout the world,
Belw.,v you'll find inforinat€on on the usage, ley features and benefits , Axon's
technola.,y in the la,,,,; enfZ)rcernent f =ld.
% 500 poli;,^e auencies connerc t,:; the
Axon platform through Axon beady-;ojorn
:cameras and TASH vve,acaon s
"3 members of the Major pity t_hiefs Association, representing the larges%
cities In the �1. :ncE i��nada; ha°,,e deployed Axon cameras and Aran E=vidence
3-,1.1,200+ cumulative Axc)r) Evici;xrice I censer booked
52+- petabytes of data on Axon Evidence
PAGE
^-��x^ '���f /��/
""�"^ ^^
Body-w/orn camera hardware refreshes every 2.5 and 5years and no questions
asked w|ih the Technology Assurance Plan vvarrancy
' K4u|op|e body camera mounts, mc/udmg pmnc-of'v/ew and a range ofversao|e
on-officer options
~
Dock & Walk body-morn camera workflow vvich no exce/na| dependencies
|n-ca/ �amera hardeare refreshes every 5years and no quesnons asked with
cheTechno|o�yAssurance P|anvvarrenry
Dedicaced dep|oymenc craming. -arid supporcccam
' [onnnuous, monch|ysobware upgrades Nom the lead ng chno|ogyp|acform
'n pub//c safety
' Un//miced cloud-based sroragep/ans for aNvideo resolutions - ewen HD. with,
mu|np|edaWcencersand regional redundancy
Axon Evidence meecsand exceeds {]|Scomp|/anceat- application arias
infrastructure layers
Video is immediately access|b/e (no cn/d storage delays); access co your data �s
always free
Oedcared Prosecutor p|acformw/ch no added costs to your parulers
Open and exLens/b|e duud plfacform including non-proprietary F {e formats, AP|
Ubrary, and provenAuco-Ta�ging
Axon body-worn and n'carcam-eras are provdng [lie foUowma benefits to /avv
enforcement- and the rommunoes rheyser~e
Reducoon }n I-a|secomp|aincs
Decreased use offorce
^
Decreased |muanon
Improved behavior of' suspecrs and
Improved quality ofevdence gathered
Enhanced public crusc
Axon Evidence provides borh |avv enforcement officers and legal prohsss/ona|swiLh
rhe following bene[ics.
Iecure chain of custody [or up|oadinu' stormIg and transferring d gi�a/
evidence
Immediate v|sibiUcy of di�ica| ev/dence from cr/Uca| inc/den�s �n che �e|d
PAGE
'
Exhibit "A"
y arrH ..S..a int._'g. aton k.,vith existing devices and ,ac: , system:,
Lo e,r R01 as a result of lowering main(enance cows ;and execution risks
5 rengtl?;eened trust be:,cwee n the agency and the corT-ir unity
Fishers Police Department, IN - Axon Body 2 Implementation
019
Lt. Darrin Erni-nons
4 Mijnic pal Dr , Fishiers.. It,,) 4603
317_SD 95-...3300
Edgewood Police Department - Axon Body 2 Implementation
20 9
C h e't' ?C nand C_,ovv
9 6 Old U5 Highway 6.r,
'Ed e wood, iNd 8701 5
505-23 1-5;' 1 7
Jefferson County, AL - Axon Fleet Deployment
�0
Sat. CW'ort nr
2420 8 Ave. PFJ
Birm n ha AL 35203
205.438-05D9
Milwaukee Police Department, WI - Axon Fleet Deployment
8
Gs: seph Seitz
1 , 50 iN, Alois 5t,
MiIwaukee, WI .53 I0
414. X35-I969
PAGE
Exhibit "A"
Exhibit "A"
AUTHORIZED NEGOTIATOR :
Include name, address, and telephone number of person in your organization
authorized to negotiate Contract terms and render binding decisions on
Contract matters.
KATIE WINGATE BOBBY DRISCO LL
15�5- 8 5 2 5 5, 7800 N- 3S Si- ScatcSdaIe, A 352
wingi3e x o ri.c o ir. b e b b ax o n.c o rr
, - yet
A 8 0.21 C0 8,0 9 9- 80097!9 /37
.27
PAGE
Exhibit /��//
^_]�.U=^ ^ ~
Adak
, TAB 7 - LITIGATION :
The Respondent mheUU include in the proposal m list of all litigation the
company or its principals have been involved in within the last three (3)
years'
As a man u[accurer o[ weapons and ocher law enforcemenc tools used /n h/gh'risk
field env ronmencs' Axon is often the sub]ecc of products liability litigation
concern/ng the use of its products. The company /s currently named as a de'endanc
in e',-ht lawsuits on the TASER m/eepons side of its business' all brought by individuals
a|}e�/n- e/rher vvronafu| deazh or persona> in]ury "n connection vv/ch arrests. None are
brouc,hr by covernmene) entities and there are no issues of federal noncomp|/ance
Axon 's e|so a defendant /n a consumer Class ac:-ion lawsuit Ned /n the Oiscr/cc of
Nevada 'Case No. ��lQ-c�'UD1 92) a||e�in� the TASER Pulse, X2 and X26P [EVVs have a
faulty sa[etysvv/cch' which Axon den/es Axon recently won summaryJudamenc /n the
O/scr'cc oKansas on D/aica/ Ally's patent m{nngemenc claims ,elating co Axon's Signal
technology (Case No CV-1 (3-020322). D/cr/ca| has filed an appeal. This is che only
hL/gar on re!aong �o Axon's /n-car or body worn camera products |n Lhe past three
years there hes been no -7...yjudgmenc apa|nsc Axon or any of irs Arncipa|s |n aproduct
||abi|icy or any ocher case. Axon aggressively defends all uon and does riot
believe the outcome of any legal proceeding will impair its ab/|/cy to perform under
any concracc.
PAGE`
Exhibit "A"
" TAB 8 - ATTACHMENTS AND ADDENDUM
Including Attachment A - Proposal Submittal Form, Execution, Attachment 9 -
Reference Sheet, Attachment C - Subcontractor Information Form,
Attachment D - Cost Proposal Worksheet (Tab 9), and signed addendums (if
applicable).
city of Round Rock
Law Enforcement Mobile Video
And Evidence Stmage Soiutlon
RFP No 1"19
Classi"am 855401555.96
June 2019
ATTACHMENT A
PROPOSAL SUBMITTAL FORM AND EXECUTION
NOTE RESPONDENTS SHALL COMPLETE AND RETURN THIS ATTACHMENT WITH THEIR
PROPOSAL FAILURE TO DO SO MAY RESULT IN DISQUALIFICATION OF THE PROPOSAL.
By tslgnature hereon,the Respondent certifies that:
All statements and information prepared and submitted in the response to this RFP are current,complete
and accurate
He/she has not given,offered to give,nor intends to give at any time hereafter.any economic opportunity,
future employment, gift, loan gratuity, special discount, trip: favor, or service to a City employes in
connection with the submitted response Failure to sign the Execution of Proposal or signing it with a false
statement shall void the submitted offer or any resulting contracts
Respondent represents and warrants that the individual signing this Execution of Proposal is authorized to
sign this document on behalf of the Respondent and to bind the Respondent under any contract resulting
from this request for proposals
RESPONDENT(COMPANY):,,. Axon tante rise.Inc.
SIGNATURE(IN INK):
NAME(TYPEDIPRINTED) _
TITLE: 61t) 'DATE: 7 15 19
STREET: 17800 N 85th St
CiiTYISTATEIZIP: Scottsdale.AZ 65255
TELEPHONE AND FAXSCMILE NO.: (ph)800 978 2737(fax)480 9910791
E-MAIL ADDRESS: contracts(Raxon.com
FEDERAL TAX IDENTIFICATION NUMBER(PIN): M0741227
By submitting a response to this solicitation,the Respondent agrees that the City's standard Definitions,Terms
and Conditions. in effect at the time of release of the sollcitation, shall govern unless specifically provided
otherwise in a separate agreement or on the face of a purchase order Said Qefinitions,Terms and Conditions
are subject to change without notice It is the We responsibility of respondents to stay apprised of changes In
addition to the above General Terms and Conditions listed in Section IV, the City's Definitions,Teras and
Conditions shall be enforced and part of the contract and can be obtained from the City's website at
h itr-/Avww f2undrocktexasyov/d ria rf ents/rwrchasingl
PAGE
Exhibit "A"
City of Round Rock
Law Enforcement Mobile Video
And Evidence Storage Solution
RFP No 15019
Cla s sgtem:655-40x555-96
June 2019
ATTACHMENT'B:
REFERENCE SHEET
PLEASE COMPLETE AND RETURN THIS FORM WITH THE SOLICITATION RESPONSE
SOLICITATION NUMBER: RFP No.19-019
RESPONDENT'S NAME Axon Enterprise,Inc. DATE: 716.19
Provide the name,address,telephone number and EMAIL of at least three(3)valid Municipal,Government
agencies or firms of comparable size that have utilized services that are similar in type and capacity within the
last two(2)years City of Round Rock references are not applicable References may be checked prior to
award If references cannot be confirmed or if any negative responses are received €t may result in the
disqualification of submittal IN
1 Company's Name Grapevine Police Department
Name of Contact Mark Bills
Title of Contact Captain
E-Mail Address mbills@grapevinetexas gov
Present Address 1007 Ira E Woods Ave
City,State,Zip Code Grapevine,TX 76051
Telephone Number (817 ) 410-8127 Fax Number
2 Company's Name San Marcos Police Department
Name of Contact Matthew Williams
Title of Contact IT Business
Systems Analyst
E-Maii Address mwiliiams resanmarcostx gov
Present Address 2300 IH 35 S
City;State,Zip Code San Marcos TX 78666
Telephone Number ( 512 ) 754-2213 Fax Number ( }
3 Company's Name Odessa Police Department
Name of Contact Kevin Chance
Title of Contact Lieutenant
E-Mail Address kchanceOadessa-tx. ov
Present Address 205 N Grant Ave
City,State,Zip Code Odessa,TX 76501
Telephone Number ( 432 } 333-3641 Fax Number ( )
p f.
FAILURE TO PROVIDE THE REQUIRED INFORMATION WITH THE SOLICITATION RESPONSE MAY
AUTOMATICALLY DISQUALIFY THE RESPONSE FROM CON&DERATION FOR AWARD
Page 17 of 19
PAGE
AL Exhibit "A"
City of Round Rock
Law Enftxc emeM MWle Video
And Evidence Stange solution
RFP No 19-019
Classittern 655-101(355.98
June 2019
.ATTACHMENT C
SUBCONTRACTOR INFORMATION FORM
FOR IN-CAR VIDEO INSTALLATION SERVICES ONLY
COMPLETE AND RETURN THIS FORM WITH THE SOLICITATION RESPONSE
SOLICITATION NUMBER: RFP No.19-019
RESPONDENT'S NAME. Axon Enterprise,Inc. DATE: 116,19 ...__.......
• CIRCLE ONE-NO,I ALL NOT USE SUBCONTRACTORS ON THIS CONTRACT NO
YES,I INTEND TO USE SUBCONTRACTORS ON THIS CONTRACT i7YE
If yes complete the information below
1 Subcontractor Name ProLogjc ITS
Name of Contact Todd He ler
E-Mail Address todd.lie ller Prolo icits.coira
Address 106 NorthPoint Parkway Building?,Suite 350
City,State,,Zip Code Acivorth,GA 30102
Telephone Number 86£ }923 0513 Fax Number 7?0 }975-11.14
Describe work to be
performed in car c aineravehicle inslalllation's
Percentage of contract 10%
work to be performed
2 Subcontractor Name
Name of Contact
Title of Contact
E-Mail Address
Address
City,State,Zip Code
Telephone Number l l Fax dumber:{ }
Describe work to be
performed
Percentage of contract %
work to be performed
,add additional pages as needed
Page 18 of 19
PAGE
Exhibit "A"
JROUNO ROCK TEAS
anew"
ADDENDUM
CITY OF ROUND ROCK,TEXAS
Solicitation:RFP 19-019 Addendum No:1 Date of Addendum: 7/0312019
This addendum is to incorporate the following changes to the above referenced solicitation:
I Clarifications: The date to post answers to vendor questions has been extended to July 10,2019. Deadline for
submission of responses has been extended to July 23,2019,
ll. EVENT DATE
SoliciUAlon released June 13,2019
Optional Pre-Proposal meeting June 26,2019 C 2:00 PM,CST
Deadline for submission of questions July 1,2019 @ 5.00 PM,CST
City responses to questions or addendums July 10,2019 @ 5:00 PM,CST
Deadline for submission of responses July 23,2019 @ 3:00 PM.CST
III, ALL OTHER TERMS AND CONDITIONS REMAIN THE SAME.
APPROVED BY` `" July 3;2019
Tim S el r
P+alfchas' ffic ,512-218-6682
By the signature affixed below this addendum Is hereby Incorporated into and made a part of the above referenced
solicitation
CKNOWLEDGED BY r
Q 7.15.19
Name Authorized Signature Date
RETURN ONE SIGNED COPY OF THIS ADDENDUM TO THE PURCHASING OFFICE WITH YOUR SEALED
PROPOSAL. FAILURE TO DO SO MAY AUTOMATICALLY DISQUALIFY YOUR RESPONSE FROM
CONSIDERATION FOR AWARD.
PAGE
Exhibit "A"
RDUN.DaROCK TEXAS
ADDENDUM
CITY OF ROUND ROCK,TEXAS
Solicitation*RFP 19-019 Addendum No:2 Date of Addendum: 7110/19
This addendum is to incorporate the following changes to the above referenced sol.,citabon
Q1 In response to a question posed by a Vendor at the pre-bid mtg,the City stated they had undertaken
leshng/demo of body wom cameras Will the City clarify for which Vendor systems A has undertaken testing
and/or demonstration?
All, The L3 brand Is the only brand that has been tested.
02, Do you plan to migrate existing video into new system?
A2 Yes
03, Is training expected on all aspects of the system?
A3, Yes
04 Does the City require full on-site training,or a train-the-trainer approach?
A4 The City Is looking for a train-the-trainer approach.
CIS How many locations does the City anticipate for the uploadingidownfooding of body worn camera video?
AS 1-2,plus automobiles,If capable.
06 Will the City clarify if it has a preferred project start date and/or completion date,and any other important
milestone dates for the deployment?
A6 The City anticipates an early 2020 start.
Q7; In response to a question posed by a Vendor at the pre-bid mtg,the City stated their existing in-car camera
system is from L3 Will the City clarify when was the system purchased and installed?
A7: Purchased and Installed around 2007.
Q& Will the City clarify when the contracts will expire for its existing In-car camera system and existing body
worn cameras system?
A8 Expiration date to early 2020.
PAGE
Exhibit "A"
09 Approximately on what date does the City intend to begin conducting the Field Test and deployment? When
will award and project execution be made?
A9 These dates have not been determined. They will be influenced by various factors,such as
completion of Initial evaluations.
010 What is the City s projected budget over 5-years for this project?
A10: The City does not have a projected budget. It will be determined,in part,by the final contract
resulting from this solicitation.
011 Is the City only interested in unlimited cloud storage,or would it also consider a defined total TS/year
cloud plan?
Al 1 The City requires unlimited,secure cloud storage,
012 Can the City please clarify how many cameras it estimates to deploy over the 5-year contract period? If
200 cameras are deployed on Year 1,and an addilional 20 each year after that,it will have deployed 280
BWC and in-Car Video systems by the end of Year 5 However,on the Cost Proposal Worksheet,the
Yearly Ongoing Costs table indicates a total of 260 by Year 5.
Al2 The City estimates an Initial purchase of 200 camera systems In year one,and twenty(20)additional
camera systems per year thereafter. The Yearly Ongoing Cost after Initial purchase table Is
requesting cost of ownership following the years after the Initial purchase Is made. The City
assumes cost of ownership will be covered for the first 12-month period after purchase, Any
cameras purchased In year 6 will be new at that time.the cost of ownership In subsequent years will
occur after the Initial term of this contract has expired and will be addressed In a future contract.
Q13• In order to properly calculate required storage space and accessories,
a How many shifts per day? 2
b How many hours per shift? 12
c. How many Officers per shift? Approximately 60
d How many anticipated hours of recorded video per Officer per shift? Approximately 5
e How many locations will be used for video and data transfer? 1-2,plus automobiles. Officer counts at
each location? Varies
f How much time between shift turnover? 12 hours
g, Will body wom cameras be Individual or shared? Individual
h, Will Officers return to their respective station at the and of each shift? No
i, How many Officers will be simultaneously uploading v=den at any given time? Up to approximately so
At each location? No
j Approximately what percentage of videos are extended beyond the Texas Local Government Retention
Schedule standard of 90 hays? Currently 100%
A13. Sege answers above
Q14 What is the internet bandwidth/connectivity at each location? Is this dedicated or shared?
A14 Each mobile router Is on Verizon 4G LTE wrath unlimited,unthrottled data connection. Police
Internet Is 20OMbps up/down dedicated. The rest of the City has 1Gbps up/down that Is shared with
.all facilities.
Q15, For wireless transfer to the Cloud,does the City intend to use wireless access points,vehicle
routers/modems with cellular data,or a combination of both?
a If the City intends to utilize wireless access points,what is the make and model currently in use?
A15Combination of bath—Cisco Alronet 2702 and 2802.
Q161 Does the City have existing vehicle routers/modems with cellular data connectivity? If so,of what make
and model?
AM 'fes—Sierra Wireless OMG 532,200 and MG90
PAGE
Exhibit "A"
Q 17 Is the City's cellular data plan uncapped and not subject to speed throttling once a monthly data threshold
has been reached?
A17, Data plan Is unrestricted.
Q18: Does the City intend to use wireless microphone transmitters for the In-Car Video system to capture Officer
audio? Or will the Body Worn Camera serve as the audio source for In-Car video?
A18, The City will consider all options and is seeking vendor resourcefulness In meeting the City`s
needs.
Q% How many individuals and workstations wiil be dedicated to performing Redaction duties?
A19: two to four people.
CIM Will the City maintain its existing In-Car Video and Body Worn Camera solution until all devices are
replaced,or will it cease use once the first phase(year)of new equipment is deployed?
A20 The City Intends a cut over to the now equipment.
Q21; Does the City want the proposer to uninstall and remove the existing solution from the vehicles? If so,how
many systems must be uninstalled?
A21, Yes,approximately 175 systems to be uninstalled. Please provide cost per unit to uninstali on the
Cost Proposal Worksheet(other costs).
022: The field test parameters seem to only be applicable to Body Wom Cameras. Can the City please confirm
that In-Car Video systems are not intended to be part of the field test?
A22; The field test wit)Include testing of Items applicable to In-car systems,as well.
023 Is there a plan to migrate Legacy video evidence into new DEMS system?
A23. Yes.
024, Do officers all have assigned radios or is there a shared pool?
A24Officers have assigned radios.
025 We understand training is required under Part 5 of the RFP for the evaluation:How do you want user
training conducted during the selected solution deployment?
A25, See Addendum(Il.below)for additional training requirements.
028. In Yearly Ongoing Costs After Initial Purchase-Year Two in Initial Purchases Indicates 20 additional units
(and similar for following years).Should it be assumed that the 20 units for Year Two will not be
implemented until 24 months after initial deployment?Or should Year Two of Yearly Ongoing Costs account
for implementation of the additional 20 units at or near month 12 after deployment and all fees in Year Two
be based on 220 total units?
A26 Attachment 0--Cost Proposal Sheet—Is for evaluation and cost estimation purposes only. The
quantity and timing of actual orders may vary. The assumption Is that 200 units wlil be purchased
In year one and 20 units per year thereafter,and that there will be an ongoing cost per unit,per year,
after the first 12 months of service(included with the purchase price),
027 In Yearly Ongoing Costs After Initial Purchase-Does the System Qty(200 in Year Two)intend to reflect
the price of an In-car system a wearable camera as one unit?If the proposers annual costs are by individual
systems(wearable and In-car separate items)can the proposer change the description to"System City 400"
and show these as individual prices?
A27 Respondents are required to complete the!Cost Proposal Sheat as presented for both the initial
purchase and for ongoing costs. Respondents may provide ail other costs(i.e.,labor rates)in the
"Other Costs"section of the worksheet.
PAGE
Exhibit "A"
02& Should additional unite added in years 2-5 only include Maintenance,Support,Subscriptions 8 Fees
through month 60 of contract?(i.a devices added in Year 5 will only need these costs for 12 months?)
A28: Respondents are required to complete the Cost Proposal Sheet as presented for troth"Inttlal
Purchase"(unit price plus all support fees for the first 12 months)and the"Yearly Ongoing Costs
After Initial Purchase"after the Initial 12-month period for the quantities Indicated. The length of the
contract will be 80 months. Units purchased In year five wilt not have ongoing support fees past the
first 12 months of the Initial purchase. The quantities provided on the Cost Proposal Sheet are
estimates only.
029: SOW 1.1 b.-Please define the Field of View degrees you consider"Wide Angle"
A29 Respondent Is to provide the field of view It considers to be wide angle In its product offering.
030 SOW 13 b -Please define the Field of View degrees you consider"Wide Angle"
AX See answer to question above.
031 SOW 131-Is there a preference to use a dedicated monitor or an application interface for view,control
and tagging?
A31. The City will consider all options and Is seeking vendor resourcefulness in meeting the City's
needs.
032 If application based what hardware is currently in use for in vehicle MDT?Does it have Internet connectivity
through the existing motile routes?
A32 Panasonic CF-31(Mark 4&6)and Getac B300G6 and B300GT: Connectivity Is through routers.
033 How much time do deputies have to upload video between shifts?
A33 Not applicable.
034: Does the department want the vendor to provide in-car hardware installation?
A34: The City expects the vendor to Install the equipment or,Part Ili,Section 3 states;"Subcontractors
may only be used to Install the In-car video system equipment." This task can be subcontracted.
035 Will video be uploaded from the vehicles to multiple locations?If so,how many?
A35 See response to question I#5. Approximately 175 vehicles,
038; What kind of connectivity exists between locations?How much connectivity is available for video transfer?
A36: The City has fiber between all facilities,with a minimum of 1Gbpa connectivity,but moving to
10Gbps. Each mobile router Is on Vertzon 4G LTE with unlimited,unthrottled data connection.
037 How many Officers will be uploading video at a shift change at each location?
A37: Approximately 60.
038 Who is the current provider of body cameras for Sewanee Police Department?
A38 The City doesn't know the answer to this question.
039 What are the departments video retention policies?How tong is non-evidentiary l evidentiary video kept in
active storage?How long is video kept in archive storage?
A39: The City's retention requirements are governed by the Texas Local Government Retention
Schedules. $eo Part IV,Scope of'Work,Section 1.6n.
PAGE
Exhibit "A"
040: Does the department want the vendor to provide access points for wireless uploading?If so,does the
department want the vendor to provide installation for the access points?
A40 The City's existing wireless access points should be used for uploading.
041 Wilt the cameras be assigned or pooled?
A41 Assigned.
042 Are the vehicles take home vehicles?
A42: Yes.
Q43 Will the cameras be returned at the end of each shift or will they go home with the officers?
A43 Both:
Q44, Is the department looking to add interv,ew room systems as well?
A44 No,
Q45° Is the department looking to download via LTE and/or WF?
A45 Both.
Q46 Does the City wish to receive hardware refreshes during the contract?
A46. The City will consider all options and is seeking vendor resourcefulness In meeting the City's
needs.
Q47 Does the City intend to purchase an additional 20 body-wom and 20 in-car cameras every year after the
initial purchase?
A47. Quantities provided are estimates and are for cost collection and evaluation purposes.
Q48 How many people within the PD will need access to the software that w611 NOT be assigned a camera(i.e
evidence tech,records;command staff,disclosure requests,etc)?
A48: Approximately 30.
(149' Does the PD expect the vendor to complete all installation of new in-car video system or does the city have
a preferred installer they would like the winning vendor to train
A49See response to question#34.
050. Will the PD consider a vendor that requires any uniform alterations for the trial or full deployment?
A50 The City will consider all options and Is seeking vendor resourcefulness In meeting the City's
needs.
Q51 Does every car that will be getting a new in car video system have a router?
A51 No.
Q52: How many vehicles will require in-car video and BWC's to begin recording when a vehicle door is opened?
A52 All vehicles. Bee Part fY,Scope of Work,Section 1 1u.
Q53` Will the PD consider upload of in-car video in part or in whole through an LTE connection?
A53 The City will consider all options and Is seeking vendor resourcefulness In meeting the City's
needs..
PAGE
Exhibit "A"
054: Does the PO currently have wireless access points installed for the purposes of offloading in-car video?
A54 Yes.
Q55: If so,what is the make model of the wireless access points currently installed?
A55 Combination of Cisco Alronat 2702 and 2802.
056. Does the police department currently have an LTE plan for each vehicle?
A56. Yes.
0157How are exceptions weighted in evaluation of the Proposal?
A57, There Is no blanket answer for this question,exceptions,If any,should be clearly noted In the
proposal.Acceptance by the City will be dependent on what the exception is,
058: If vendors have exceptions how are they to be submitted?Pg 11 says exceptions mayleopardize
acceptance of a proposal
A581 Respondents should list any exceptions separately and clearly cite In which portion of the
solicitation the exception Is being taken.
Q59: In order to facilitate requirements 1 3 j(upload from the field)and 1 3 p(livestream from the field),data
connections must be available in the patrol cars For cars that are NOT currently equipped with mobile
routers(as per'Background"),is the City requesting a solution that can natively support LTE connectivity?
A59: All submissions will be considered but,an alternative offload process can be defined,
Q60 Will extra points be awarded under the Technical Solution rating for vendors that can ingest and store the
City's existing database of L3 data?
ASO, All options proposed will be considered In the scoring of proposals.
Q61 With regard to the legacy L3 equipment,will the city require the successful bidder too remove this
equipment?If so,does the city want the equipment to be removed with all cabling intact or is a cut and
terminate method preferred? +;cutting the cables and terminating the ends,but leaving the cables in place)?
A61. Remove all equipment and cables,
062 Can you provide specifics about the fleet vehicles so that bitters can more accurately provide cost
estimates for the equipment to be Installed?Specificaily make,model,year,console manufacturer?And
quantities of each?This information will be necessary in order to quote the specific mounting equipment for
your vehicles
A62 Current fleet is 62 Crown Victorlas,82 Ford Explorers,6 F160s,8 F250s,7 motorcycles,20 Chevrolet
Tahoss.
063-Does the city have a preference as to where the in car video DVR's will be located in certain vehicle types
(K-9 units,prisoner transport.traffic,etc,)?
A63: No.
064, Does the city have a color preference,with regard to the exterior antenna components?
A64 The City would prefer black.
065 Does the city have an interest in solutions that would allow for the in car video DVR to serve in a dual role?
Where it can be utilized as both and in car video DVR as well as a mobile data computer
A65: The City will consider all options and Is seeking vendor resourcefulness In meeting the City's
needs.
PAGE
Exhibit "A"
If. Addendum to request for Proposal,Part IV,scope of work
Add
1.7 Desired Data Migration:
a. Ability to classify current system videos based on case type;
b. Migrate data accordh%to Texas Records Retention Act;
c. Ability to maintain metsdata for migrated data and fully searchable with proposed system.
1.8 Desired Training
a. ?rain the Trainer'training targeted to specific groups;
• Command Staff/Officers:Basic Use,Case Classification,
• Evidence:Retentlon,Case Classification,Archival,Cloud Sharing,
• Records:Retention,Records Search,Cloud Sharing,
• IT:User/Group Maintenance,Troubleshooting,Network Requirements,Hardware Deployment,
• Other relevant group,as needed,
• Redaction,
b. Training documentation portal with Officer access.
1.9 Technology Capabilities
a. Current technology Integrations for Intelligence gathering capabilities;
b. 5-year roadmap for future technology integrations for Intelligence gathering capabilities.
III, ALL OTHER TERMS AND CONDITIONS REMAIN THE SAME.
APPROVED BY: July 10,2019
Tim yPe iig(P
Pur'chasi 12.219-8682
By the slgnature affixed below this addendum is hereby Incorporated ksto and made a part of the above referenced
sotloitation.
ACKNOWLEDGED BY:
-v0-, 04-sc d7,i..-
1VMe uthorized Signature Hata
RETURN ONE SIGNED COPY OF THIS ADDENDUM TO THE PURCHASING OFFICE WITH YOUR SEALED
PIROPOSAL, FAILURE TO 00 SO MAY AUTOMATICALLY DISQUALIFY YOUR RESPONSE FROM
CONSIDERATION FOR AWARD.
PAGE
Exhibit "A"
ROWUNn IRZOCOC TEXAS
PLX"24v"CWARM
ADDENDUM
CITY OF ROUND ROCK,TEXAS
Solicitation:RFP 19-019 Addendum No.3 Date of Addendum: 7/16119
This addendum Is to incorporate the following changes to the above referenced solicitation:
I. quentlorij:
01: Can you please provide the amount of data in terabytes(TS)that will need to be migrated out of the old
system?
Ai: That decision will be made after a vendor has been selected It will depend on the vendor's response as to
how this data YAII be handled. Respondents can include the cost to migrate data at a cost per terabyte in the
Other Costs section of the Cost Proposal Worksheet
02: Please clarify how vendors are to handle the routers In the vehicles. Will they need to be removed and
replaced or will they stay with the vehicles?
A2: This is dependent an the vendor's solution If they wish to reuse or reincorporate the routers,they will stay If
the routers are no longer needed,they can be removed in favor of a different solut:on Provide any
assccated costs in the Other Costs section of the Cost Proposal Worksheet,
11. ALL OTHER TERMS AND CONDITIONS REMAIN THE SAME.
APPROVED BY July 16,2019
Ti T-a e r
u r 12-218.6682
By the signature affixed below this addendum is hereby incorporated into and made a part of the above referenced
solicitation
ACKNOWLEDGED BY
6�f� f-
ame Authorized Signature Daii I
RETURN ONE SIGNED COPY OF THIS ADDENDUM TO THE PURCHASING OFFICE WITH YOUR SEALED
PROPOSAL. FAILURE TO 00 SO MAY AUTOMATICALLY DISQUALIFY YOUR RESPONSE FROM
CONSIDERATION FOR AWARD.
PAGE
Exhibit "A"
IROU!ND 1110000C TEXAS
PONOWAM
P.�
OMww
ADDENDUM
CITY OF ROUND ROCK,TEXAS
Solicift0on:RFP 19-019 Addendum No:4 Date of Addendum: 7117119
This addendum is to Incorporate the following changes to the above referenced solicitation,
1. Add Contact:The Authorized Contact for contractual and technical issues has been changed as follows'.
Authorized Contact Cheryl Kaufman
Purchasing Supervisor
512-218-5417
C aUfrrean@MWB 02chtg0j.fM
11. ALL OTHER TERMS AND CONDITIONS REMAIN THE SAME.
APPROVED BY- 4-91 j I i P'�n"VM 7117/19
Cheryl KauuVasing Supervisor
Purchasing Mee,5 _218-5417
By the signature affixed below this addendum is hereby incorporated into and made a part of the above referenced
solicitation.
ACKNOWLEDGED BY:
Name Authorized Signature U-M6 Ir-
RETURN ONE SIGNED COPY OF THIS ADDENDUM TO THE PURCHASING OFFICE WITH YOUR SEALED
PROPOSAL. FAILURE TO DO SO MAY AUTOMATICALLY DISQUALIFY YOUR RESPONSE FROM
CONSIDERATION FOR AWARD.
PAGE
Exhibit "A"
1
1B 9 - COST PROPOSAL :r ■ 1
Information described in the following subsections is required from each
Proposer. Your method of costing may or may not be used but should be
described. A firm fixed price or not-to-exceed Contract is contemplated.
Complete and submit with the proposal Attachment D- Cost Proposal
Worksheet. Failure to complete and submit Attachment D with the proposal
will result in the disqualification of the proposal.
Axon's mer.hod of pr ting 3s a based upon a not-to exceed model assuming the
requestecl :scope of vvork remains the same. Please see Attachment D and add tional
pricing information on the following pages,
PAGE
Attachment-D Cast Proposal Worksheet
Law Enforcement Mobile Video and Evidence Storage Solution
The uanrdses listed on!ow are estimates OnIV the C!ty restrves then nt to order mare or less
Initial Purchase
Description Year Cris Year Two Year Three Yaor Faur _ Year Five
Pnas of 200 Carriers. Pnat.120 Cement Pr,m of 20 Carom as Prra of 70 Cameras Pnce of 20 Carvers%
Pram per Nharabis Carrara' 85437 65437 "854 37 35437 35437
Peat of 2U0!n-Csr Camera Symms Pnoo of 2.01n-Car Camera Symms Prim of 20!n Car Camera Systems PrMa of 201"-Cat Camera Syslams once at 301.�Csr Camera.Systems
Price far I.i-Car Camara System" 4.158.20 4.159 20 4 559 20 4,153 20 4,15920
Puce!or Hardw m Mantaranca and Supoart $33,20000 S.1,32000 53.320 00 53 320 00 53.32000
Pnce far;wftmna IJcarae Mamlonanr.,s and
Support rr8.635 511,448 58.438 $8 440 $8,4413
Prm for Hosing Storage far Immadiaas Armee S50 we 45,0@0 93 55Me 80 43Oea 110 tad S5,f1U0 50
?nae for Hazing Arshnal8dnga $0 so So I $0 to
Other Coad— So so so SU S0
Annual Pike per year"Total" SI!8233700 S 1 13,7W 20 S 113;;88 20 $113 taa`C
Pin Proposer Brae sunmd sr.annual prim per Camara whch shalt mctuds■a snnuaj mats a!aioatj aorm and ownttahsp mdumng Camara unst packing means,tnwgant comrs and any odw hardware
'aquirad to apetata no Camera
"The proan"!shall aubmt an annual pnm par.rCar Camara System wti ch the:inciLde sA ost;igaton and mac nardw m Costa
Include a detaJod breakdown of other specie meta not retsnncrrt above on a sepand sheat
Yearly Ongoing Casts After the Inftlai Purchase
Year Two Year Three Year Four Year Five
a"bia ameris !n-sr Corners asnbia amens b1 ar amara arabb smara Car amer7 •anaN amenar amara
System 20
em D0 System Or
220 System My 240 System Cry 760
Arstual Sio"Fees 350 UA $55.756 80 $60,525 CC 565 894 40
th
sawn!rdummg Hcensmg less and annual
mamfsrxnco.t Ppoft pathos and upgrades $96.33520 100,00320 ;0117129 108.33920
Hewing Fees(dtpp!cobw) IS S 5
rothor Costs— 5242.28a 5263.190 00 5264.105 lXi 5305,01 A 00
Annual Ongoing Costs"Total" $389.31100 $416 456 00 $446101 60 $477 24'6n
Inr.!uds a dtdJed bmskdaval at other spaahc caste not ratannass shave an a separate sham
Other Costs
Or,A se arale sheet Of naofir fist the erieftj an the foilavnn a u.man!and:services
Csud Transaction Casts
urn pace of all a woment and accassonas needed to operate the waarafcle camera and in car cameras sfam(Pabished Price List InVtdtl%d1Ccuni from Pnce List for future purcheses
Hourly rates fortrarmn setvrcas
Travel Costs
ExtendedWarian
U^radaTs2tl'.flcamaM PnCm
AM other casts not listad
"Yearly Ongoing Costs After Initial
Purchase-Other Costs"
Explanation:
(200 vehicles)=Axon Fleet 2 Unlimited 60 Plan Annual Payment.
This annual fee Includes payment for the in-car cameras,
unlimited ND storage,and hardware warranty for the life of the
$209,088 contract.
Inlcudes full warranty of all devices(including docks)AND one(1)
upgrade of all 200 devices(including docks) after 30 months of
$33,200.00 the term.
No Text
Cloud Irmneaction Costa Exhibit iia" Published Price Discounted Price
None
SO SO
Unit price of all epuiamrnt and accessories netted tp operate the wearable camera and In car camera system(Published Price List
Inde%discount from Price List for future purchases) published Price Olacounted Price
Axon Body 3 Body Worm Camera(includes two mounts per device AND 3%spare devices(total of six(6)spare devices for a 200
camera deployment))
$699 5615 li
Axon Body 3 Docking 5tation(each dock contains eight(B)bays to upload,recharge,update firmare for body worn cameras) $1,495 $1,31560
Evidence cam Basic License(up cad and viewer license for officers) $180 per year 5158.40 per year
Evidence cam Pro License(includes advanced features such as redaction,admininstrative priviliges,etc.normally used by IT,evidence
techs,records management personnel) $468 per year $411 84 per year
Axon Aware(provides livestreaming,officer mapping,gunshot detection,situational awareness) $300 per year $264 per year
Axon Fleet 2(indudes camera hardware,warranty,unl;mited HD storage,software license AND 3%spare kits(total of six(6)spare kits
for a 200 vehicle deployment)) $1,188 per year per vehicle $1045.44 per year per vehic,e
Cradlepaint Router(IBR9001ZODM router•5 year Netdoud'essentia's plan) $1,509 per vehicle $1,327 92 per vehicle
Cradlepaint 5 1 antenna $270 per vehc;le $237.60 per vehicle
Rat",for tralninitservfces Published Price Discounted Price
Axon Fleet 2 in-car viden installation with backdoor triggers(includes clip and rip"urnnstallavan of exsutng in car video system) $1,290 per vehicle $1287 12 per vehicle
Existing in car video full uninstallatan(incudes full removal of all wires from existing in car system) $200 per vehicle $200 per vehicle
Train the trainer(4 days afar-site deployment support/training) $17,000 $14,960
Travel Costs Published price Discounted Price
None
$0 $Q
Upgrade/Replacement Pricing(body cameras and docks only)-Year 1 2&3 Published Price Discounted Price
Body Warn Camera Technology Assurance Plan(includes 3 year wararnty+1 upgrade during the term)-charged as an annual fee
per bodywarn camera
$390 $166
Dock Technology Assurance Plan(includes 3 year wararnty+I upgrade during the term) charged as an annual fee per bodvworn
camera
E9rfarle4Wstrranty-body cameras and docks only Yeats 4A S Published Price Discounted Price
Body Camera Extended Warranty $29995 $24635
Dock Extended Warranty $499 9D $439 12
All other costs not listed Published Price Discounted Price
L3 Data Migration One time Fee 510,000 $10,000
L3 Data Migration Per Terabyte Migration Fee 5500 5500
1_3 Data Hosted an Evidence Cam Per Terabyte.Hosing Fee 57.50 $750
Exhibit "A"
A a 3 X O N
July 15,2019
City of Round Rock,TX
Purchasing D:v>sion
221 East Main Street
Round Rock:TX 78664
RE: Requested Exceptions to Request for Proposal Law Enforcement
Nubile Video and Evidence Storage Solution#119-019
Please find below Axon Enterprise, Inc.'s (Axon) exceptions to the above-
referenced solicitation Axon is open to further discussions regarding requested
changes,and it reserves the right to negotiate the terms and conditions attached to
the solicitation
1 Addition of Axon's Terms and Conditions.
Axon respectfuly requests that its Master Services and Purchasing Agreement be
incorporated as an exhibit into the final contract award Axon agrees to negotiate
with the City an these terms and conditions
2 Standard Terms and Conditions.Section 35.
Axon respectfully requests that this section be amended as follows:
Other governmental entities may be extended the opportunity to purchase from the
City's Agreements,with the consent and agreement of the awarded vendor(s)and
the City. fa..: r • w re f «a; r.
e 4- +t ? E
3 Insurance Requirements.Section 1.4.
Axon respectfully requests that this section be amended as follows:
The City shall be entitled upon request:and without expense to receive copies of
insurance policies and all endorsements
+#��•�'�6�!?{,�{'>• r�f°.'Ji.�_3.i,'L•:.:�#�!{}i.34�'1C/G�1 N'1�$:'t�4"{^�1'!'�'S'M�ft,"�i+.'1.,.(r.��eY�'•'.rG'Tv�^..F:..'f,)'c�' t'',��aLY:..L�t'Mt+��h.:.
$-�is�ti� ..isocCs"t=i��i��� 3+�v�-�:%F(:�fb��3�-;3%t�• i=le"_•:�h'�.t3"�•+ -i�--�;���s.(
.'d...w .. .s .. _
4 Insurance Requirements.Section 1.5.1 and 1.5.2.
Axon respectfully requests that this secron be amended to exclude the Vendors
Worker's Compensation Insurance and Employers Liability Insurance as additional
insured's cannot be issued for these policies
5 Insurance Requirements.Section 1.5.4.
Axon respectfully requests that this section be removed because such language is
required by our contractual obligations with ACQRD.
PAGE
Exhibit "A"
xar""%"
6 Insurance Requirements.Section 1.5.9 and Section 2.8.
Axon respectfully requests that these sections be removed because our insurance
carriers cannot issue notices based on policy changes of this nature,notice can only
be provided for cancellation
Best Regards
� V)*
Katie Wingate
Associate Corporate Counsel
kwingate@axon cam
480 208 0499
PAGE
Exhibit "A"
Joseph A. Fiumara
Professional Services Senior Director
928.486.7113
jnumarar@axon.com
Professional Profile . Extensive leadership experience in law enforcement
• Strategic,visionary leader.
Professional Experience Axon Enterprise,Scottsdale,AZ 2413-Present
Profe"lonal Service:senior Director
Axon&CEW program implementation team oversight
Digital evidence workflow assessment and consulting
Professional Services business development
Lake Havasu City Police Department,Lake Havasu,AZ 2406-2013
Captain
. Responsible for all operational sworn functions
Lake Havasu City Police Department,Lake Havasu,AZ 2004-2006
tieurenant
• Support services commander
• Project manager 2.3M citywide radio system construction
• Acquisition and oversight of over 5p8Kin new technology grant projects
Lake Havasu City Police Department,Lake Havasu,AZ 1998-2000
Sergeant
• Supervised Criminal Investigations Bureau
• Oversight and direction of major and sensitive investigations
• Wrote first grant for cltywide G.LS,program
Lake Havasu City Police Department,Lake Havasu,AZ 1994-1998
Detective
• Investigation of all crime types,both general and narcotics related
• Implementation of the digital imaging system and local area network
Education Kennedy Western University 2004
B.S., Criminal Justice
P131 National Academy 2007
Graduate,230th session
17600 N 85th St,Scottsdale,AZ 85255 1 wvna.axon.com As
AXON
PAGE
Exhibit "A"
Arizona Community College Special Teaching Certificate,
Aeeociate Faculty,Criminal Justice Program,Mohave Community
College
17800 N 85th St,Scattsdae,AZ 85255 1 wvvw,axon.com
,XON
PAGE
Exhibit "A"
Stephen Hadley
Lead professional services Manager
823.203.5284
shadleyoexon com
Professional Profile . Great leadership and communication skills.
• Extensive experience In project management and law enforcement
• Staff developmentand employee relations experience.
Professional Experience Axon Enterprise,Scottsdale,AZ 1212018-Present
Lead Frofe3siona)Services manager
• Work with law enforcement agencies on the implementation of their body
worn cameras and other TaserlAxon products,both onsite and remotely,
• Establish and assess digital workflow systems for agencies to optimize
efficiency and performance,
Peoria Police Department,AZ 0412010-12/2018
Uoute.nont
• Supervise,manage,and lead police sergeants and officers in the
operation of street and administrative level assignments,
• Interact with the public and public officials with the goal of accomplishing
the reduction of crime and the fear of crime through community oriented
policing.
• Patrol Services Lieutenant•Lead a shift within the patrol operations
bureau thatincluded four sergeants,supervising squads of 10 officers
each.
• Maintain relations with the business owners of the city's entertainment
districttb achieve an information exchange which result in open
communication between the city and the department
• Compiled and analyzed crime statistics for resource deployment and
discussion in weekly COMPSfAT meetings.
• Crisis Negotiations Commander•Lead the Crisis Negotiations Team in
SWAT operations and training.Managed budgetand negotiation
development for the team through supervision of two sergeants and their
respective negotiators,
Peoria Police Department,AZ 10/20011-04/2010
,Professional Standards unit Svrgeant
Assist department administrators,supervisors and employees in
maintaining a high standard of accountability and integrity,while ensuring
the confidence of the citizens of Peoria through audits and internal
investigations,
17800 N 95th St,Scottsdale,AZ 85255 1 wom axon cam
AXON
PAGE
` Exhibit "A"
Peoria Police Department,AZ 0312008-1012009
Police Officer
• Provide a police service to the citizens of Peoria in the form of
enforcement and education of the law,
• Endeavored to reduce crime and the fear of crime in the districts of
responsibility.
Axon Enterprise(then TASER International) 2/2005-1112007
Regional ManagerYPublic Relotlonv officer
Coordinated the sales,marketing and distribution of TASER products to
10 states in the western portion of the United States.This position
required the management of a$1M budgetsetaside for the respective
states,and the management of 15 distribution companies within those
states as well.Budget responsibilities encompassed compensation,
commissions,purchasing and marketing.
Represented TASER International In press and public situations regarding
the company and its products.Deployed nationally and inipmationailyin
response to meetings,hearings and press situations where TASER
presence was required.
Glendale Police Department,AZ 11/1995-02/2005
Sergeant
• Supervised and evaluated the day-today work product of officers
assigned to the patrol division.
• Reviewed reports,conducted over-site of priority crime scenes,and
personnel Issues.Responsible for the work product of officers;
maintained a balance between investigation of crimes and response
times.
• Coordinated the on-going training for officers on the shiftthrough
briefings and continuing officer training days,Assigned shift lieutenant
dutles when necessary,
Education Ottawa University
B.A.Public Administration
17800 N 85th St,Scottsdale,AZ 85255 1 woiw.axon.com
AXON
PAGE
Exhibit "A"
Charles (Ricky)Wright
Senior Technical Project Manager
936251.4098
rwright@axon.com
Professional Profile . A+Computer Repair Certified Technician
• DELL Certified Technician
• IBM Certified Technician
Professional Experience Axon Enterprlea,Scottsdale,AZ 0/2017-Present
Senior Technical Project Man ager
• Serve as technical liaison between Axon pre sales engineering and
deploymentteams,
• Support new and existing customers throughout deployment of their
Axon Fleetin•carcamera programs.
• Managing In-car camera projects for agency customers,assisting all
relevant stakeholders in asuccessful deployment.
Forsyth County Sheriff's Office,NC 1012013-9/2017
information TechnologyMonager
• Currently manages a team of b IT staffto supportvarious technology
needs within FCSQ.Our team supports more than 500 users,350 PC
workstations,associated printers,over 125 Mobile Data Computers along
with 38 In-house Servers(CAD Server,Email Servers,Multiple File and
Database Servers),
• Strong analytical skillswith demonstrated problem solving ability across
FCSO divisions with diverse technology needs
• Performs strategic and tactical ITplanning for hardware,operating
systems,application software,networking and staffing.Recommends new
systems and procedures to improve operations
• Point of contactbetween FCSQ and vendors(Software,Cabling,Hardware,
Security,etc.).Lead person for external vendar contracts and/or projects
Richard Childress Racing, NC 7/2007-1012013
information TochnclogyManagor
• Supervised team of IT staff to support technology needs within RCR and
affiliates including more than 400 users and 5 subsidiary operations
• Liaison between RCR and technology ve ndors(Software,Cabling,
Hardware,etc.)and related contracts and/or projects
• Managed mobile IT support-for racetrack technology needs,ensuring
databases,engineering programs and connectivity are in place for weekiy
racetrack events across all active racingserles
17800 N 95th St,Scdtsdale:AZ 85255 i %&ww.axon.com
AXON
PAGE
A Exhibit "A"
• Displayed the abilityto manage RCR projects from conceptm execution
while managing to budget expectations(i.e.,standardization of
technology to a Dell platform,technology needs for RCR construction
projects,complete upgrade of network systems to supportl 2 buildings
within the RCR complex)
Richard Childress Racing,NC 2/2005 -7/2007
Enginavri'ngllnformotion Technology Siaeclallst
• served as primary Help Desk Coordinator,pro mpdyaddress Ing user
requests
• Assisted RCR users with training and utilization of computer systems
• Led Initiative to establish infrastructure and transfer email system in-
house from hosted Pop3 environment
• Worked with pit crew staff to design and implement a new pit box system
to advance technoiogytoois and capabilities
• for track performance
• Configuration and installation of wireless network system to support RCR
complex and racetrack connectivity
• Responsible for all AV support of RCR events within the complex and
off-site
Wake Forest University, NC 7/1999-2/2O0S
System Adminiitrotor
• Assisted all users ofthe Babcock communitywith the use of computer
systems and provided trainingfor end user
• Coordinated Help Desk resources and escalated issues appropriately
• Diagnosed and repaired software and hardware problems,coordinating
complex repairs with hardware vendors as needed
• Administration of fil e/printlem ail servers
• Responsible for all AV s upport withi n the Babcock Graduate school
• Managed and coordinated annual staffing of lab assistants,a classroom
checker and Charlotte-based IT Intern(s)
• Lead technic al contactfor IBM WarrantySeIf-Mal ntaInerProgram
• Managed vendor re lation shi p with Printersense for all 13 ab cock printers
• Maintained inventory of all Babcock IT Department checkout items
Education University of North Carolina at Charlotte,NC 1299
B.S.Susinese Administration,Management Informat)on.Systems
,7800 N 85th St,Scottsdale,AZ 85255 ) vmw.axon.com �
AXON
PAGE
Exhibit "A"
Alexander Menke
Technical Project Manager
618.210.0755
amenkenaxon.com
Professional Profile . Experienced customer service professional with extensive technical
knowledge
. Great communication skills and proje cc management capability
Professlonal Experience Axon Enterprise,Scattedale.AZ 1212017-Preeent
Technical Project Manager
• Serve as technical liaison between Axon pre-sales engineering and
deploymenttearns
• Supportnew and existing customers throughout deploymentof their
Axon Fleetin•car camera programs
• Managingin•car camera projects for agency customers,assisting all
relevant stakeholders in a successful deployment
• Travel to customer locations to ensure a successful deployment of Axon
Fleet
Axon Enterprise,Scottsdale,AZ 712016-1212017
Sr. Technical Support Engineer
• Provide first class customer service to all users of Axon products
• Maintain relationships with high value customers to provide direct
individual support
• Subject mamer expertforAxon's digital evidence storage system
Cevidence,coml and body-worn camers
• Extensive use of Splunk to debug hardware/software logs while creating
reports and trends
• Uncover and maintain an understandingaf customers goals,pain points,
and drivers to improve the customer experience
• Reviewing product debugging logs to identify root causes of issues
Bechtel Corporation,Charlotte,NC 3/2015-7/2017
Project IS&%sod.Google Fiber Project
• Planning and providing comprehensive technical support and training
coordination to implementthe Project IT plan
• Developing,executing and coordinating project automation requirements
while monitoring IT industry innovations to add value to work processes
• Processing nonstandard requests according to global/regional
automation policies and procedures
17800 N 85th St,Scottsdale,AZ 85255 1 w w.axon com 4-1
AXON
PAGE
Ala Exhibit "A"
• Identifying and developing discipline standards(Bechtel Refined
intellectual Capital BRlcsl
• Developing and communicating standard IS&T services to the projectfor
the hardware,software,and communications
Bechtel Corporation,Charlotte,NC 5/2013-3/2015
IT Support Analyst
Provides troubleshooting of hardware,software and operating system
problems m end users on global project sites.
Access administration within Active Directory
Obtaining software licenses for user applications
Resolves computer system problems,Including coordination between
users,productline specialists and/or enterprise infrastructure support
staf IF.
• Documents issues through the use of an online problem management
system including opening,updating status,and closing problem tickets
• Interaction with all internal departments,IntemalfexternaC supportstaff,
consultants,and material vendors.
Education Southern Illinois University,Carbondale May 2013
Bachelor of Science in information Security
17800 N 85th St,Scottsdale,AZ 85255 1 www.axon corn `�
AXON
PAGE
Exhibit "A"
Todd Hepler
Director of Fleet Installation
Oversee 12V installation activity for Law Enforcement upfit business and mobile 12V business.
Recruit,train,manage in-house staff as well as manage national contractor base.Define&
implement SOP for crews.Develop pricing for both sides of business.Develop&manage
strategic relationships with local and national customers.
SKILLS
WORK EXPERIENCE
Director,Fleet installations
ProLogic ITS,Acworth GA
• Oversee Law Enforcement upfitting business and mobile 12V business.
• Implement successful national mobile 12V business.
Senior Project Manager
'Mobile Installation Technologies,Marietta,GA
• Started local Law Enforcement upfit business.
Built business to S250k in V year
• Designed&implemented a business model for mobile 12V installation business on a
national level
Custom designed deployments based on customer's business needs.
Enterprise level customers of 50,000 units down to local customers of 5 units.
Manage deployments for all fortune 500 companies(AT&T,Coca Cola Ent..etc)
Set pricing on all installations for entire business.Typical margins 600o
Oversaw largest growth years in companies'history
• Found,recruited,&promoted my replacements
2 individuals brought in as contractors are now successful Project Managers
Regional rllanager/PAI—Central Division
Circuit City Stores,Richmond VA
• Responsible for Installation&Maintenance of Display Systems for 200 stores in the
Central Division m about 15 state.
• Manage and Maintain a technical staff of service technicians for Region
• New store installations
Sales&Installation Manager—Atlanta area
Circuit City Stores
• Responsible for 12V Sales and Installation of a single Circuit City Store unit
• ReeruidIiire/Train/Ivlanage Sales&Installation staff
• Specialized in underperforming store turn-arounds
Success in Greenbriar Mall location and Memorial Drive location
• Mentored,trained,and promoted many associates who went on to have stellar careers
too many to list.
PAGE
Exhibit "A"
Lonnie Morrison
1058 Davis Mill RD 5 Dallas,GA 30157
Irmorri022netzero.net
470-234-1445
Experience:
Prologic ITS. 2018-Present
Project Manager,2018-Present
• Manages multiple simultaneous projects throughout the continental United States.
• Manages internal and external field resources
• Monitors project budgets
• Invoice processing
• Manages Stakeholder communication
• Responsible for Change control for out of scope activities
Utility Associates,Inc. 2014-2018
Project Manager,2016-2018
• Managed multiple multi-million dollar projects throughout the continental United States.
Responsible from initiation to close of project with a strict focus on budget and time constraints.
• Delivered executive-level progress status reports to the Director of Operations and Chief
Operating Officer
• Developed customer specific statements of work,developed and Implemented project processes
for Utility,Inc.based on PMBOK methodology
• Ensured sales orders were accurate based upon dellverables as defined in the WBS.
Field Engineer,2024-2016
• Managed the deployment of vehicle tracking solutions.
• Deployed Digital In-Car Video.
• Supervised multiple deployments of secure router networks in vehicles.
• Educated customers on hardware and software solutions as required.
• Provided remote troubleshooting customer support.
• Deployed numerous Access Points to facilitate video offload.
• Conducted site surveys.
• Traveled frequently to ensure job completion from coast to coast.
Raytheon/JPS Communications 2008-2013
Senior Field Engineer,2011-2013
• Worked with In-Car Video solutions from ICOR,Coban other manufacturers of in-car mobile
video. These duties included first presentation of product to installation of all hardware and
software.
• Was responsible for providing all train the trainer and end user training.
• Maintained and supported dispatch consoles for two large accounts that consisted of more than
60 plus positions
PAGE
Exhibit "A"
• Provide customer training and support
• Performed all hardware and software installation
• Generated system designs and quotes
• Wrote train Ing material
• Technical writer for proposal
• ITAR yearly certification and training
Field Engineer,2009-2011
• Maintained Raytheon's in-house digital In-Car Video solution DVU-1000
• Was the main liaison between Raytheon and partnership video company(Out of 88,000+
employees)
• Raytheon's sole knowledge expert on In-Car Mobile Video
• Experience designing wireless and wired networks
• Provided customers with product training and support(on-site and remotely),conducted ride
afongs with various police departments for training purposes and acted as Raytheon's main
interface for customer questions,issues and problem resolution
• Provide Raytheon JPS Engineering on site support
• Attended trade shows and provided customer product demonstrations
Technical Support Specialist,2008-2009
• Responsible for Raytheon's In-Car Video Program
• Installed digital video systems for Public Safety municipalities.
• Designed solutions for multiple vehicle types(from Crown Vic's to garbage trucks)
• quickly became company's sole Interface for all technical aspects for sales and customer
relations for Raytheon's digital In-Car Video solution DVU-1000
• Provided on-site guidance and support
• Maintained Raytheon's in house digital In-Car Video solution DVU-1000
• Installed and configured back office server hardware and software elements
Sprint/Nextel 1998-2008
Field Technician I and field Technician I!
• Maintained multiple cellular sites to include maintenance,troubleshooting,capacity expansion,
calibration,extensive backhaul troubleshooting of T1s,DSL data lines
• Performed any and all Motorola cellular base station upgrades
• Upgrades consisted of software/hardware along with reconfiguration of RF transmission paths.
Successfully collaborated an design,configuration,and deployment of Cisco VPN and VPN
networks
• Assisted in a 2'h year multi-city(Raleigh,Durham,and Fayetteville,IVC)deployment of mobile
high speed secure data connections to facilitate remote access to secure managed
corn munica tions networking elements
US Army 1994-199$
E-I Private and E-a,Specialist
• Supervised installation/deployment of multi-channel radio relay finks
• Operated single-channel satellite radios and remote extension switches for a customer base of
5000+in a severe tactical environment
• Managed installation and configuration of manual and semiautomatic switchboards to ensure
reliable battlefield communications
• Managed installation of UHF/VHF/SHF/FM radio systems.
PAGE
Exhibit "A"
Education/Training:
2016 Project Management Boot Camp,Atlanta,GA
2005 DCS T1/HDSL Network Troubleshooting Course
2004 Motorola Iden EBTS Instaliationn Operation and Maintenance
2002 3-G Overview Training,Charlotte,NC.
2001 Motorola SC 4812 school,Richmond,VA.
2000 Motorola SC 614 School,Chicago,IL.
1994 Mobile Subscriber Equipment Transmission Systems Operator Course,Ft.Gordon,GA
PAGE
Exhibit
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PAGE
Exhibit a
Ala
N BODY & FLEX
� AXQN SIGNAL ��. "�EVIDENCE.COM
. y
RECORDS' I h,� g�e°�;tst9'�if�,��7";�°:�e 3 M',�t;fT r"� r•F P,`n V �iD'ss'7s..i'f �° 'ki:„�j,.tsrtp� rro�C'�'$'0
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PAGE
Exhibit "B"
AXON
Round Rock Police Dept,, - TX
ANCON SALES REPRESENTATIVE
Chris Collins
ccollins@axon.com
ISSUED
2/12/2020
0-220827-43873.648CC
Exhibit "B"
Q-220827-43873.648CC
ISSL)ed�02/12/2020
Anon Enterprise, Inc. !� Quote Expiration_03/31/2020:
17800 N 85th St, Account NUmber-10708
Scottsdale,Arizona 85255 Payment Terms:Net 30
United States Delivery Method: Fedex-Ground
orf Phone (800)978-2737
SALES REPRESENTATIVE
SNIP TO SILL TO Chris CollinsPhone:
Sean Johnson Round Rock Police Dept. -TX Email:ccollins@axon cam
Round Rock Police Dept.-TX 221 E. Main Street Fax
2701 N. MAYS ST. ROUND ROCK, TX 78664 PRIMARY CONTACT
ROUND ROCK,TX 78665 US Sean Johnson
US Phone:(512)218-6670
Email:sjohnson@round roc ktexas gov
Year 9 -Body Worn
Item Description Term List Unit
P (Months) Quantity Price Net Unit Price Total(USD)
Axon Plans&Packages
80012 BASIC EVIDENCE COM LICENSE:YEAR 1
PAYMENT 209 180.00 144.67 30,236.03
85110 EVIDENCE.COM INCLUDED STORAGE 2,090 0.00 0.00 0.00
80022 PRO EVIDENCE.COM LICENSE:YEAR 1 15 468.00 376.13 5,641 95
PAYMENT
85110 EVIDENCE.COM INCLUDED STORAGE 450 0.00 0.00' 0.00
80123 EVIDENCE.COM STORAGE, UNLIMITED 209 288.00 231.47 48,377.23
87026 TASER ASSURANCE PLAN DOCK 2 ANNUAL
PAYMENT 27 336.00 270.04 7,291.08
80052 AXON AUTO TAGGING SERVICE ADD-ON:
YEAR 1 PAYMENT 209 180.00 144.67 30,236.03
Hardware
73202 AXON BODY 3-NA10 209 699.00 0.00: 0.00
11534 USB SYNC CABLE, FLEX 2 209 0.00 0 00! 0.00
73254 3 Year Technology Assurance Plan Warranty
AB3 Camera 209 0.00 0-001 0.00
74210 AXON BODY 3-8 BAY DOCK 27 1,495.00 788.63 21,293.01
3 Year Technology Assurance Plan Warranty
73256 AB3 Dock 8 Bay 27 0.00 0.00:1 0.00
74020 MAGNET MOUNT, FLEXIBLE,AXON
RAPIDLOCK 209 0.00 0.00 0.00
74022 SM POCKET MOUNT, 4 IN,AXON RAPIDLOCK 209 0.00 0.00 0.00
0-220827-43873.648CC
2 - .
Exhibit "B"
Year I -Body Worn (Continued)
Item Description Terrn(Months) Quantity List Price it Net Unit Price Total(USD)
Hardware(Continued)
74028 WING CLIP MOUNT,AXON RAPIDLOCK 48 29.95 24.07 1,155.36
Other
71019 NORTH AMERICA POWER CORD 27 0.00 0.00 0.00
73410 AXON AWARE PLUS V SERVICE LINE:5
YEAR 209 0.00 0.00: 0.00
1
73413 AXON AWARE PLUS ANNUAL PAYMENT 209 300.00 241.11 50,391.99
73260 Technology Assurance Plan A63 Annual
Payment 209 336.00 270.04 56,438.36
Services
85055 AXON FULL SERVICE 1 17,000.00 13,662.90 13,662.90
Subtotal: 264,723.94
Estimated: 0.00
Shipping
Estimated Tax; 0.00
Total; 264,723.94
Year 1 -Fleet
Item Description Term List Unit
p (Months) Quantity Price Net Unit Price Total(USD)
Axon Pians&Packages
80197 FLEET 2 UNLIMITED 60 PLAN LICENSE:5
YEAR 200 0.00 0001 0.00
80154 EVIDENCE.COM STORAGE, UNLIMITED, 5 200 0.00 0.001 0.00
YEAR UPFRONT, FLEET
Hardware
71088 AXON FLEET 2 KIT 200 0.00 0 0011 0.00
80181 EXTENDED WARRANTY,4 YEAR, FLEET 2 200 0.00 0.001 0.00
KIT
11634 CRADLEPOINT IBR900-1200M-NPS+5 YEAR
NETCLOUD ESSENT(PRIME) 200 1,509.00 1,212.78 242,556.00
71200 FLEET ROUTER ANTENNA, COMPACT 5-IN-
1, BLACK 200 270.00 217.00= 43,400.00
74110 CABLE, CAT6 ETHERNET 25 FT, FLEET 200 0.00 0.00: 0.00
71900 CABLE ASSEMBLY, POWER HARNESS,
FLEET 2 200 0.00 0.00 j 0.00
Other l
80198 Fleet 2 Unlimited 60 Plan Annual Payment 200 1,188.00 954.80 190,960.00
Services
74063 STANDARD FLEET INSTALLATION(PER
VEHICLE) 200 1,200.00 1,132.66 I 226,532.00
0-220827-43873.648CC
3
Exhibit "B"
Year 1 -Fleet(Continued)
Item Description Term(Months) Quantity List
Unit Net Unit Price Total(USD)
ce
Services(Continued)
11620 ADDITIONAL CUSTOM FLEET TRIGGER and
INSTALLATION(1 PER) 400 99.00 79.57: 31,828.00
Subtotals 735,276.00
f
Estimated Tax; 0.00
Total 735,276.00
Spares
Item Description Terrn List Unit
(Months)
Quantity Price Net Unit Price Total(USD)
Hardware
73202 AXON BODY 3-NA10 6 699.00 0.001 0.00
73254 3 Year Technology Assurance Plan Warranty
AB3 Camera 6 0.00 0.00 0.00
74028 WING CLIP MOUNT,AXON RAPIDLOCK 12 0.00 0.001 0.00
11534 USB-C to USB-A CABLE FOR AB3 OR FLEX 2 6 0.00 0.00 i 0.00
71088 AXON FLEET 2 KIT 5 0.00 0.001 0.00
80181 EXTENDED WARRANTY,4 YEAR, FLEET 2
KIT 5 0.00 0.00 0.00
Subtotal 0.00
Estimated Tax 0.00
Total; 0.00
Year 2-Body Worn
Item DescriptionTerm ) Quantity List Unit Net Unit Price Total(USD)
(Months) Price
Axon Plans&Packages
80013 BASIC EVIDENCE.COM LICENSE:YEAR 2
PAYMENT 209 180.00 298.45 62,376.05
85110 EVIDENCE.COM INCLUDED STORAGE 2,090 0.00 0.00 0.00
80023 PRO EVIDENCE.COM LICENSE:YEAR 2
PAYMENT 15 468.00 376.08! 5,641.20
85110 EVIDENCE.COM INCLUDED STORAGE 450 0.00 0.00 0.00
80123 EVIDENCE.COM STORAGE, UNLIMITED 209 288.00 231.47I 48,377.23
87026 TASER ASSURANCE PLAN DOCK 2 ANNUAL
PAYMENT 27 336.00 270.04 7,291.08
80053 AXON AUTO TAGGING SERVICE ADD-ON:
YEAR 2 PAYMENT 209 180.00 144.67' 30,236.03
Other
73413 AXON AWARE PLUS ANNUAL PAYMENT 209 300.00 241.11 50,391.99
0-220827-43873.648CC
4
Exhibit "B"
Year 2-Body Worn(Continued)
Item Description Term List Unit
p (Months) Quantity Price Net Unit Price Total(USD)
Other(Continued)
73260 Technology Assurance Plan AB3 Annual
Payment 209 336.00 270.04; 56,438.36
Subtotal 260,751.94
Estimated Tax 0.00
Total 260,751.94
Year 2 -Fleet
Item Description Term Quantity List Unit Net Unit Price Total(USD)
(Months) Price
Other
80198 Fleet Unlimited 60 Plan Annual Payment 200 1,18800 954.80; 190,960.00
Subtotal 190,960.00
Estimated Tax; 0.00
Total 190,960.00
Year 3-Body Worn
Item Description Term List Unit
P (Months) Quantity Price Net Unit Price Total(USD)
,Axon Plans&Packages
80014 BASIC EVIDENCE.COM LICENSE:YEAR 3
PAYMENT 209 180.00 298.45 62,376.05
85110 EVIDENCE.COM INCLUDED STORAGE 2,090 0.00 0.00 0.00
80024 PRO EVIDENCE.COM LICENSE:YEAR 3 I
PAYMENT 15 468.00 376.08 5,641.20
I
85110 EVIDENCE.COM INCLUDED STORAGE 450 0.00 0.00' 0.00
80123 EVIDENCE.COM STORAGE, UNLIMITED 209 288,00 231.47 48,377.23
87026 TASER ASSURANCE PLAN DOCK 2 ANNUAL
PAYMENT 27 336.00 270.04 7,291.08
80054 AXON AUTO TAGGING SERVICE ADD-ON: 209 180.00 144.67- 30,236.03
YEAR 3 PAYMENT
Other
73413 AXON AWARE PLUS ANNUAL PAYMENT 209 300.00 241.11 50,391 99
73260 Technology Assurance Plan AB3 Annual 209 330 pp
Payment 270.04 56,438.36
Subtotal260,751.94
Estimated Tax 0.00
Total 260,751.94
Q-220827-43873.648+CC �I
6
Exhibit "B"
Year 3-Fleet
Item Description Term(Mons) Quantity List ce it Net Unit Price Total(USD)
Other
80198 Fleet 2 Unlimited 60 Plan Annual Payment 200 1,18800 954.80 190,960.00
Subtotal 190,960.00
Estimated Tax 0.00
Total; 190,960.00
Year 4-Body Worn
Item Description Term(Months) Quantity List price it Net Unit Price Total(USD)
Anon Plans&Packages
80015 BASIC EVIDENCE.COM LICENSE:YEAR 4
PAYMENT 209 180.00 298.45 62,376.05
85110 EVIDENCE.COM INCLUDED STORAGE 2,090 0.00 0 001 0,00
80025 PRO EVIDENCE.COM LICENSE:YEAR 4
PAYMENT 15 468.00 376.11 5,641.65
85110 EVIDENCE COM INCLUDED STORAGE 450 0.00 0.001 0.00
80123 EVIDENCE.COM STORAGE, UNLIMITED 209 288.00 231.47' 48,377.23
80055 AXON AUTO TAGGING SERVICE ADD-ONS
YEAR 4 PAYMENT 209 180.00 144 67 30,236.03
Hardware
73250 AXON BODY 3-2 YEAR WARRANTY 209 279.95 225.00! 47,025.00
73251 AXON BODY 3-8 BAY DOCK 2 YEAR
WARRANTY 27 499.90 401.77 10,847.79
Cather
73413 AXON AWARE PLUS ANNUAL PAYMENT 209 300.00 241.111 50,391.99
Subtotal; 254,895.74
Estimated Tax? 0.00
Total254,895.74
Year 4-Fleet
....... . ............ .........................
Term
Item Description (Months) Quantity L Price it Net Unit Price Total(11.1813)
Other
80198 Fleet 2 Unlimited 60 Plan Annual Payment 200 1,188.00 954.80 190,960.00
Subtotal 190,960.00
Estimated Taxi q.00
Total 190,960.00
Q-220827-43873.6 CC
6
Exhibit "B"
Year 5-Body Worn
Item Description Term Quantity Price
List Unit
(Months) Net Unit Price Total(USD)
Axon Plans&Packages
BASIC EVIDENCE.COM LICENSE:YEAR 5
80016 209 180.00 298.45 62,376.05
PAYMENT
85110 EVIDENCE.COM INCLUDED STORAGE 2,090 0.00 0.00
000
PRO EVIDENCE.COM LICENSE:YEAR 5
80026 15 468.00 376.1 1 1
PAYMENT 5,641�65
85110 EVIDENCE.COM INCLUDED STORAGE 450 0.00 0.00 0.00
80123 EVIDENCE.COM STORAGE, UNLIMITED 209 288.00 231.471; 48,317.23
80056 AXON AUTO TAGGING SERVICE ADD-ON: 209 180.00 144.67 30,236.03
YEAR 5 PAYMENT
Other
73413 AXON AWARE PLUS ANNUAL PAYMENT 209 300.00 241.111 50,391.99
1
Subtotall 197:022.95
Estimated Taxi 0.00
Iotali 197,022.95
Year 5 -Fleet
Item Description Term Quantity Price
List Unit
(Months) Net Unit Price Total(USD)
Other
80198 Fleet 2 Unlimited 60 Plan Annual Payment 200 1,188.00 954.80: 190,960.00
Subtotal 190.960.00
Estimated Tax' 000
i
Total I 190,960.00
Grand Total 2,737,262.51
0-220827-43873.648CC
7
Exhibit "B"
AXON
_..
Discounts (us®)
Quote Expiration:03/31/2020
List Amount 3,368,142.45
Discounts 636,879.94
Total 297379262.51
"Total excludes applicable taxes
Summary of Payments
Payment Amount (USD)
Year 1 - Body Worn 264,723.94
Year 1 - Fleet 735,276.00
Spares 0.00
Year 2 - Body Worn 260,751.94
Year 2 - Fleet 190,960.00
Year 3 - Body Worn 260,751.94
Year 3 - Fleet 190,960.00
Year 4 - Body Worn 254,695.74
Year 4 - Fleet 190,960.00
Year 5 - Body Worn 197,022.95
Q-22082743873.848CC J
8
Exhibit "B„
AXOIN
Summary of Payments (Continued)
Payment Amount (USID)
Year 5 - deet 190,960.00
Grand Total 2,737,262.�1
. ... .... ....... ...
0-220827-43873.648CC
Exhibit "S"
STATEMENT OF WORK&CONFIGURATION DOCUMENT
Axon Fleet In-Car Recording Platform
This document details a proposed system design
Agency Created For: Round Rock Police Dept.-TX Quote:Q-220627-43873.649CC
Sold By: Chris Collins
Designed By: Evan Bates
Installed By: Axon
Target Install Date:
V-3.26.28
Exhibit "8"
VEHICLE OVERVIEW
SITE NAME CUSTOMER NAME
Headquarters Round Rock Police Dept.-TX
Total Configured Vehicles
• 200 Total Vehicles with this Configuration
Video Capture Sources
Axon Camera
• 400 Total Cameras Deployed
• 1 Axon Signal Unit(s)Per Vehicle
Mobile Data Terminal Per Vehicle
• 1 Located In Each Vehicle Signal Unit
Mobile Router Per Vehicle
• 1 Cradlepoint IBR900-1200
Offload Mechanism
!n-Car Router
• 4G LTE Cellular
Evidence Management System
• Evidence.com
Battery Box
SYSTEM CONFIGURATION DETAILS
The following sections detail the configuration of the Axon Fleet In-Car System
Vehicle Hardware
2 Axon Fleet Cameras will be installed in each vehicle
2 Axon Fleet Battery Boxes will be installed in each vehicle
Vehicle Hardware 1 Axon Signal Units will be installed in each vehicle
1 Cradlepoint IBR900-1200 router will be installed in each vehicle
Axon Battery Boxes The battery box provides power to its connected camera for up to 4 hours allowing for video offload while
the vehicle ignition state is OFF and the MDT is connected and available.
Signal Activation Methods When triggered,the Axon Signal Vehicle(ASV)device will activate the recording mechanism for all
configured Axon cameras within 30 feet of the vehicle.
Mobile Data Terminal Each vehicle will be equipped with a Mobile Data Terminal provided by the customer.
Operating System:Windows 7 or Windows 10-x32 or x64 with the most current service packs and
updates
Hard Drive:Must have 25GB+of free disk space
RANI/Memory: Windows 7-4GB or greater I Windows 10-8GB or greater
Mobile Data Terminal Ethernet Port:The system requires the MDT to have one dedicated and available Ethernet port reserved
for an Ethernet cable from router.The Ethernet port can be located on an electronic and stationary mobile
Requirements docking station, If a docking station is used,it is the preferred location for the Ethernet port.
Wi-Fi Card:The system requires an 802.11 n compatible Wi-Fi card using 5Ghz band.
USB Ports: If the computer is assigned to the officer and does not remain with the vehicle,then the
number dangles ordered should equal the number of officers or the number of computers assigned At least
one dedicated and available USB 2.0 port for the Fleet USB dangle USB Port on MDT or Dock.
Exhibit "B"
If the customer has a MiFi hotspot,embedded cellular,or USB 4G, then the customer must purchase a
Cradlepoint router with an external antenna and Cradlecare.
For agencies that use NetMotion Mobility, Axon traffic must be passed through; such that it does not
Additional use the Mobility VPN tunnel. Customer must provide IT and/or Admin resources at time of installation
Considerations to ensure data routing if functional for Axon Fleet operation.
In the event an Agency is unable to support the IT requirements associated with the installation,Axon
reserves the right to charge the Agency for additional time associated with on-site work completed by
an Axon Employee.
Hardware ProvisioningAxon will provide the following router for all vehicles. Cradlepoint IBR900-1200
The customer will provide a MDT for each vehicle
In-Car Network Considerations
Network Requirements Cradlepoint IBR900-1200 will create a dedicated 5Ghz WiFi network within each vehicle. This network
will join the Axon Fleet cameras and Mobile Data Terminal together.
IP Addressing Total IPs Required
Network Addressing Axon Fleet Cameras 400
Mobile Data Terminal 200 800
Cradlepoint iBR900-1200 200
Hardware Provisioning Customer to provide all IP addressing and applicable network information
Network Consideration Agreement
Customer acknowledges the minimum requirements for the network to support this Statement of Work.
Network Consideration All Axon employees performing services under this SOW are CJIS certified.
Agreement If the network provided by Customer does not meet the minimum requirements, or in the event of a
requested change in scope of the project,a Change Order will be required and additional fees may
apply, Additional fees would also apply if Axon is required to extend the installation time for reasons
caused by the customer or the customer network accessibility.
Exhibit "B"
Professional Services& Training
Axon will assign a Project Manager that will provide the expertise to execute a successful Fleet
camera deployment and implementation The Project Manager will have knowledge and experience
Project Management with all phases of the project management lifecycle and with all application modules being
implemented. He/she will work closely with the customer's project manager and project team members
and will be responsible for completing the tasks required to meet all contract deliverables.
Axon will be performing the installation of all Axon Fleet vehicle hardware. Installation services
purchased from Axon include a"clip"and removal of existing in-car system hardware.This does not
include"full removal"of existing wiring.A"full removal"of all existing hardware and wiring is subject to
additional fees.Axon provides basic Fleet operation overview to the customer lead and/or Admin at
the time of install.
Clip vs Rip installation removal:
It is necessary to differentiate between the type of equipment removal to be provided by
Axon. Standard Fleet Installation includes hardware removal in a fashion considered
"Clip"which means Axon cuts the wires from the old system without removing multiple
Vehicle Installation panels, removing all wiring and parts from the old system. In the case Axon removes
the hardware Axon is not responsible for the surplus of hardware or any devices that
may have been physically integrated with the removed system. In some situations,
radar systems are integrated with the in-car video system and have a cable that
connects to the system, if Axon removes the old in car system then Axon is not
responsible for the radar system as part of the removal.
A"Rip"removal should be contracted through ProLogic directly.The Rip would be
similar to a complete and full removal,which is more common when they retire a
vehicle from service.
Axon Signal Units have multiple trigger configuration options.Any trigger configurations that include a
door or magnetic door switch are considered"custom"and may be subject to additional fees.
An Axon representative has discussed with the Agency the standard triggers of the Fleet System,
Custom Trigger Those standard triggers include light-bar activation, speed, crash and gun-locks.The light-bar must
Installation have a controller to allow Axon to interface for the desired position,gun-locks must be installed with
existing hardware in the vehicle. Doors are considered"CUSTOM" since they required additional
hardware and time for installation,typically requiring the door may need to be taken apart for the
installation.
End-user go-live training provides individual device set up and configuration assistance,training on
Training device use,Evidence.com and AXON View KL.
End-user go-live training and support is not included in the installation fee scope.
Exhibit "B"
4C / Cellular Offload Considerations
The Cradlepoint IBR900-1200 will be the connection which allows 4G upload of recorded video
Network Considerations The customer will ensure that their cellular contract does not allow for data throttling,or service denial,once
a set data threshold is met.Throttling or denial of service will negatively affect Fleet upload capabilities.
The MDT's 4G connection will facilitate the upload of recorded video content.
Hardware Provisioning The customer will provide all 4G sim cards as required by their mobile provider.
Exhibit 'tB"
Tax is subject to change at order processing with valid exemption.
Axon's Sates Terms and Conditions
This Quote is limited to and conditional upon your acceptance of the provisions set forth herein and Axon's Master Services and Purchasing Agreement
(posted at www,axon,cpm/legaIlsales�terms,and..conditions),as well as the attached Statement of Work(SOW)for Axon Fleet and/or Axon Interview
Room purchase,if applicable.Any purchase order issued in response to this Quote is subject solely to the above referenced terms and conditions.By
signing below,you represent that you are lawfully able to enter into contracts.If you are signing on behalf of an entity(including but not limited to the
company,municipality,or government agency for whom you work),you represent to Axon that you have legal authority to bind that entity.If you do not
have this authority,please do not sign this Quote,
Signature: Date:
Name(Print): Title:
PQ# (Or write
NIA):
Please sign and email to Chris Collins at ccollins@axon.com or fax to
Thank you for being a valued Axon customer.For your convenience on your next order,please check out our online store buy.axon.com
The trademarks referenced above are the property of their respective owners.
'Axon Internal Use oni
SFDC Contract#:
Order Type:
RMA#:
Address Used:
Review i Review 2 SO#:
Comments
Q-22082743873.848CCPro tect Life.
III
16
Exhibit "B"
AN Round Rock Police Dept. - TX
X/Cj
ATTENTION
This order may qualify for freight shipping, please fill out the following information.
What is the contact name and
phone number for this shipment?
What are your receiving hours?
(Monday-Friday)
Is a dock available for this
incoming shipment?
Are there any delivery
restrictions? (no box trucks, etc.)
0-220827-43873.648CC
is
Exhibit "C„
Master Services and Purchasing 9 Agreement
� � X
ON
This Master Services and Purchasing Agreement ("Agreement") is between Axon Enterprise, Inc., a Delaware
corporation ("Axon"),and the agency on the Quote("Agency").This Agreement is effective as of the later of the(a)
last signature date on this Agreement or(b)signature date on the quote ("Effective Date").Axon and Agency are
each a "Party"and collectively"Parties".This Agreement governs Agency's purchase and use of the Axon Devices
and Services detailed in the Quote Appendix("Quote").The Parties therefore agree as follows:
1 Term. This Agreement begins on the Effective Date and continues until terminated pursuant to this
Agreement("Term").Agency may renew this Agreement for an additional 5 years upon execution of a new
quote. New devices and services may require additional terms.Axon will not authorize services until Axon
receives a signed Quote or accepts a purchase order,whichever is first.
2 Definitions.
"Axon Cloud Services" means Axon's web services for Axon Evidence,Axon Records, Axon Dispatch, and
interactions between Evidence.com and Axon Devices or Axon client software.Axon Cloud Service excludes
third-party applications,hardware warranties,and my.evidence.com.
"Axon Devices"means all hardware provided by Axon under this Agreement.
"Quote"means an offer to sell and is only valid for devices and services on the quote at the specified prices.
Any terms within Agency's purchase order in response to a Quote will be void. Orders are subject to prior
credit approval.Changes in the deployment estimated ship date may change charges in the Quote.Shipping
dates are estimates only. Axon is not responsible for typographical errors in any offer by Axon, and Axon
reserves the right to cancel any orders resulting from such errors.
"Services"means all services provided by Axon under this Agreement, including software,Axon Cloud
Services, and professional services.
3 moment. Axon invoices upon shipment. Payment is due net 30 days from the invoice date. Payment
obligations are non-cancelable. Agency will pay invoices without setoff, deduction, or withholding. If Axon
sends a past due account to collections,Agency is responsible for collection and attorneys'fees.
4 Taxes. Agency is responsible for sales and other taxes associated with the order unless Agency provides
Axon a valid tax exemption certificate.
5 Shipping. Axon may make partial shipments and ship Devices from multiple locations. All shipments are
FOB shipping point via common carrier. Title and risk of loss pass to Agency upon Axon's delivery to the
common carrier.Agency is responsible for any shipping charges in the Quote.
5 Returns. All sales are final. Axon does not allow refunds or exchanges, except warranty returns or as
provided by state or federal law.
7 Warran1y.
7.1 Hardware Limited Warranty. Axon warrants that Axon--manufactured Devices are free from
defects in workmanship and materials for 1 year from the date of Agency's receipt, except Signal
Sidearm, which Axon warrants for 30 months from the date of Agency's receipt.Axon warrants its
Axon-manufactured accessories for SO-days from the date of Agency's receipt. Used conducted
energy weapon("CEW")cartridges are deemed to have operated properly.Extended warranties run
it e: aster Services and Purchasing Agreement between Axon ana Agency
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 1 of 32
Exhibit T'l
4kjk\ Master Services and
AXUIN Purchasing Agreement
from the expiration of the 1-year hardware warranty through the extended warranty term. Non-
Axon manufactured Devices are not covered by Axon's warranty. Agency should contact the
manufacturer for support of non-Axon manufactured Devices.
7.2 Claims. If Axon receives a valid warranty claim for an Axon manufactured Device during the
warranty term, Axon's sole responsibility is to repair or replace the Device with the same or like
Device, at Axon's option. A replacement Device will be new or like new. Axon will warrant the
replacement Device for the longer of(a) the remaining warranty of the original Device or(b) 90-
days from the date of repair or replacement.
If Agency exchanges a device or part, the replacement item becomes Agency's property, and the
replaced item becomes Axon's property.Before delivering a Device for service,Agency must upload
Device data to Axon Evidence or download it and retain a copy.Axon is not responsible for any loss
of software, data, or other information contained in storage media or any part of the Device sent
to Axon for service.
7.3 Spare Devices.Axon may provide Agency a predetermined number of spare Devices as detailed in
the Quote("Spare Devices").Spare Devices will replace broken or non-functioning units.If Agency
utilizes a Spare Device, Agency must return to Axon,through Axon's warranty return process, any
broken or non-functioning units. Axon will repair or replace the unit with a replacement Device.
Upon termination,Axon will invoice Agency the MSRP then in effect for all Spare Devices provided.
If Agency returns the Spare Devices to Axon within 30 days of the invoice date, Axon will issue a
credit and apply it against the invoice.
7.4 limitations. Axon's warranty excludes damage related to: (a) failure to follow Device use
instructions; (b) Devices used with equipment not manufactured or recommended by Axon; (c)
abuse,misuse,or intentional damage to Device;(d)force majeure;(e)Devices repaired or modified
by persons other than Axon without Axon's written permission; or (0 Devices with a defaced or
removed serial number.
7.4.1 To the extent permitted by law, the above warranties and remedies are exclusive.
.Axon disclaims all other warranties, remedies,and conditions,whether oral,written,
statutory,or implied.If statutory or implied warranties cannot be lawfully disclaimed,
then such warranties are limited to the duration of the warranty described above and
by the provisions in this Agreement.
7.4.2 Axon's cumulative liability to any party for any loss or damage resulting from any
claim,demand,or action arising out of or relating to any Axon Device or Service will
not exceed the purchase price paid to Axon for the Device, or if for Services, the
amount paid for such Services over the 12 months preceding the claim.Neither party
will be liable for direct, special, indirect, incidental, punitive or consequential
damages, however caused, whether for breach of warranty or contract, negligence,
strict liability,tort or any other legal theory.
8 Statement of Work. Certain Axon Devices and Services, including Axon Interview Room, and Axon Fleet,
may require a Statement of Work that details Axon's Service deliverables ("SOW"). In the event Axon
provides an SOW to Agency,Axon is only responsible to perform Services described in the SOW.Additional
services are out of scope.The Parties must document scope changes in a written and signed change order.
Changes may require an equitable adjustment in fees or schedule. The SOW is incorporated into this
'Title: Master Services and Purchasing Agreement between Axon an gency
Department:Legal
Version:8.0
Release Date: 11/8/.201.4 Wage 2 of 32
Exhibit T"
AMaster Services an
°�._./ d Purctaasin Agreement
9 9
Agreement by reference.
9 Device Warnings.See www.axon.com/legal for the most current Axon device warnings.
10 Design Changes.Axon may make design changes to any Axon Device or Service without notifying Agency
or making the same change to Devices and Services previously purchased by Agency.
11 insurance.Axon will maintain General Liability,Workers'Compensation,and Automobile Liability insurance.
Upon request,Axon will supply certificates of insurance.
12 Indemnification.Axon will indemnify Agency's officers,directors,and employees("Agency Indemnitees")
against all claims, demands, losses, and reasonable expenses arising out of a third-party claim against an
Agency Indemnitee resulting from any negligent act,error or omission,or willful misconduct by Axon under
this Agreement,except to the extent of Agency's negligence or willful misconduct,or claims under workers
compensation.
13 IP Riahts.Axon owns and reserves all right,title,and interest in Axon devices and services and suggestions
to Axon, including all related intellectual property rights.Agency will not cause any Axon proprietary rights
to be violated.
14 IP Indemnification. Axon will indemnify Agency indemnitees against all claims, losses, and reasonable
expenses from any third-party claim alleging that the use of Axon Devices or Services infringes or
misappropriates the third-party's intellectual property rights. Agency must promptly provide Axon with
written notice of such claim,tender to Axon the defense or settlement of such claim at Axon's expense and
cooperate fully with Axon in the defense or settlement of such claim.Axon's IP indemnification obligations
do not apply to claims based on(a)modification of Axon Devices or Services by Agency or a third-party not
approved by Axon; (b) use of Axon Devices and Services in combination with hardware or services not
approved by Axon; (c) use of Axon Devices and Services other than as permitted in this Agreement;or (d)
use of Axon software that is not the most current release provided by Axon.
1s Agency ncy Responsibilities. Agency is responsible for (a) Agency's use of Axon Devices; (b) breach of this
Agreement or violation of applicable law by Agency or an Agency end user; and (c) a dispute between
Agency and a third-party over Agency's use of Axon Devices.
16 Termination.
15.1 For Breach.A Party may terminate this Agreement for cause if it provides 30 days written notice of
the breach to the other Party, and the breach remains uncured at the end of 30 days. If Agency
terminates this Agreement due to Axon's uncured breach, Axon will refund prepaid amounts on a
prorated basis based on the effective date of termination.
15.2 By Agency. If sufficient funds are not appropriated or otherwise legally available to pay the fees,
Agency may terminate this Agreement.Agency will deliver notice of termination under this section
as soon as reasonably practicable.
16.3 Effect of Termination. Upon termination of this Agreement,Agency rights immediately terminate.
Agency remains responsible for all fees incurred before the effective date of termination.If Agency
purchases Devices for less than the manufacturer's suggested retail price (°IVISRP") and this
Agreement terminates before the end of the Term,Axon will invoice Agency the difference between
Tt e: aster ervices an urc acing Agreement between Axon an d Agency
Department:Legal
Version:8.0
Release Date: 11/8/2019 Page 3 of 32
Exhibit "C"
Master Services
JAXON and Purchasing regiment
the MSRP for Devices received and amounts paid towards those Devices. If terminating for non-
appropriation, Agency may return Devices to Axon within 30 days of termination. MSRP is the
standalone price of the individual Device at the time of sale. For bundled Devices, MSRP is the
standalone price of all individual components.
17 confidentiality. "confidential Information" means nonpublic information designated as confidential or,
given the nature of the information or circumstances surrounding disclosure, should reasonably be
understood to be confidential. Each Party will take reasonable measures to avoid disclosure,dissemination,
or unauthorized use of the other Party's Confidential Information. Unless required by law, neither Party will
disclose the other Party's Confidential Information during the Term and for 5-years thereafter.Axon pricing
is Confidential Information and competition sensitive.If Agency is required by law to disclose Axon pricing,
to the extent allowed by law, Agency will provide notice to Axon before disclosure. Axon may publicly
announce information related to this Agreement.
18 General.
18.1 Force Majeure.Neither Party will be liable for any delay or failure to perform due to a cause beyond
a Party's reasonable control.
18.2 Independent Contractors.The Parties are independent contractors.Neither Party has the authority
to bind the other. This Agreement does not create a partnership, franchise,joint venture, agency,
fiduciary,or employment relationship between the Parties.
18.3 Third-Darty Beneficiaries.There are no third-party beneficiaries under this Agreement.
18.4 Non-Discrimination. Neither Party nor its employees will discriminate against any person based
on: race; religion; creed; color; sex; gender identity and expression; pregnancy; childbirth;
breastfeeding; medical conditions related to pregnancy, childbirth, or breastfeeding; sexual
orientation; marital status; age; national origin; ancestry; genetic information; disability; veteran
status;or any class protected by local,state, or federal law.
18.5 Export Compliance.Each Party will comply with all import and export control laws and regulations.
18.6 Assignment. Neither Party may assign this Agreement without the other Party's prior written
consent. Axon may assign this Agreement, its rights, or obligations without consent: (a) to an
affiliate or subsidiary;or(b)for purposes of financing,merger,acquisition,corporate reorganization,
or sale of all or substantially all its assets. This Agreement is binding upon the Parties respective
successors and assigns.
18.7 Waiver.No waiver or delay by either Party in exercising any right under this Agreement constitutes
a waiver of that right.
18.8 Severability. If a court of competent jurisdiction holds any portion of this Agreement invalid or
unenforceable,the remaining portions of this Agreement will remain in effect.
18.9 Survival. The following sections will survive termination: Payment, Warranty, Device Warnings,
Indemnification, IP Rights,and Agency Responsibilities.
it e: aster Services and Purchasi-n-g-Tg-reemenE 5etween Axon and Agency
Department: Legal
Version: 8.0
Release Date: 11/8/2019 Page 4 of 32
Exhibit "C"
Master Servs
ces and Purchasin reement
9 AXONA 9
18.10 Governing Law. The laws of the state where Agency is physically located, without reference to
conflict of law rules, govern this Agreement and any dispute arising from it. The United Nations
Convention for the International Sale of Goods does not apply to this Agreement.
18.11 Notices.All notices must be in English.Notices posted on Agency's Axon Evidence site are effective
upon posting. Notices by email are effective on the sent date of the email. Notices by personal
delivery are effective immediately. Contact information for notices:
Axon:Axon Enterprise, Inc. Agency:
Attn: Legal Attn:
17800 N.85th Street Street Address
Scottsdale,Arizona 85255 City, State,Zip
legal@axon.com Email
18.12 Entire Agreement, This Agreement, including the Appendices and any SOW(s), represents the
entire agreement between the Parties. This Agreement supersedes all prior agreements or
understandings, whether written or verbal, regarding the subject matter of this Agreement. This
Agreement may only be modified or amended in a writing signed by the Parties.
Each representative identified below declares that the representative is authorized to execute this Agreement as of
the date of signature.
Aeon Enterprise, Inc. agency
Signature: Signature:
Name: Name:
Title: Title:
Date: Date:
Title: Master ervices an urc acing greement between Axon anaAgency
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 5 of 32
Exhibit "C"
Master Services and Purchasing Agreement
Axon Cloud Services Terms of Use Appendix
1 Definitions.
°'Agency Content" is data uploaded into, ingested by, or created in Axon Cloud Services within
Agency's tenant, including media or multimedia uploaded into Axon Cloud Services by Agency.
Agency Content includes Evidence but excludes Non-Content Data.
"Evidence" is media or multimedia uploaded into Axon Evidence as 'evidence' by an Agency.
Evidence is a subset of Agency Content.
"Non-Content Data" is data, configuration, and usage information about Agency's Axon Cloud
Services tenant,Axon Devices and client software,and users that is transmitted or generated when
using Axon Devices. Non-Content Data includes data about users captured during account
management and customer support activities.Non-Content Data does not include Agency Content.
2 subscription Term. For Axon Evidence subscriptions, including Fleet 2 Unlimited,the subscription
begins after shipment of the applicable Axon Device. If Axon ships the Device in the first half of the
month, the start date is the 1st of the following month. If Axon ships the Device in the second half
of the month, the start date is the 15th of the following month. For phased deployments,the start
date begins on shipment of phase one. For purchases solely of Axon Evidence subscriptions, the
start date is the Effective Date. The Axon Evidence subscription term ends upon completion of the
Axon Evidence subscription stated in the Quote("Axon Evidence subscription Term").
3 Access.Upon Axon granting Agency a subscription to Axon Cloud Services,Agency may access and
use Axon Cloud Services to store and manage Agency Content.Agency may not exceed more end
users than the Quote specifies. Axon Air requires an Axon Evidence subscription for each drone
operator. For Axon Evidence Lite, Agency may access and use Axon Evidence only to store and
manage TASER CEW and TASER CAM data ("TASER Data"). Agency may not upload non-TASER
Data to Axon Evidence Lite.
4 A envy owns Agency Content. Agency controls and owns all right, title, and interest in Agency
Content. Except as outlined herein, Axon obtains no interest in Agency Content, and Agency
Content are not business records of Axon. Agency is solely responsible for uploading, sharing,
managing, and deleting Agency Content. Axon will have limited access to Agency Content solely
for providing and supporting Axon Cloud Services to Agency and Agency end users.
S Securitv. Axon will implement commercially reasonable and appropriate measures to secure
Agency Content against accidental or unlawful loss, access or disclosure. Axon will maintain a
comprehensive information security program to protect Axon Cloud Services and Agency Content
including logical, physical access, vulnerability, risk, and configuration management; incident
monitoring and response; encryption of uploaded digital evidence; security education; and data
protection.Axon agrees to the Federal Bureau of Investigation Criminal Justice Information Services
Security Addendum.
5 Agency Responsibilities.Agency is responsible for(a) ensuring Agency owns Agency Content;(b)
ensuring no Agency Content or Agency end user's use of Agency Content or Axon Cloud Services
violates this Agreement or applicable laws;and(c)maintaining necessary computer equipment and
�t e: aster Services a-nd Punchasing greement between Axan—and AgeiicyAxon-an
Department:Legal
Version: 8.0
Release Date: 11/8/2019 Page 6 of 32
Exhibit "C"
z
/-\XON Master Services and Purchasing Agreement
Internet connections for use of Axon Cloud Services. If Agency becomes aware of any violation of
this Agreement by an end user,Agency will immediately terminate that end user's access to Axon
Cloud Services.
Agency will also maintain the security of end user names and passwords and security and access
by end users to Agency Content. Agency is responsible for ensuring the configuration and
utilization of Axon Cloud Services meet applicable Agency regulation and standards.Agency may
not sell, transfer, or sublicense access to any other entity or person. Agency shall contact Axon
immediately if an unauthorized party may be using Agency's account or Agency Content, or if
account information is lost or stolen.
7 Privacy.Axon will not disclose Agency Content or information about Agency except as compelled
by a court or administrative body or required by law or regulation. If Axon receives a disclosure
request for Agency Content,Axon will give Agency notice, unless legally prohibited from doing so,
to allow Agency to file an objection with the court or administrative body.Agency agrees to allow
Axon access to certain information from Agency to (a) perform troubleshooting services upon
request or as part of regular diagnostic screening;(b)enforce this Agreement or policies governing
the use of Axon Evidence;or(c) perform analytic and diagnostic evaluations of the systems.
8 Storage. For Axon Evidence Unlimited, Agency may store unlimited data in Agency's Axon
Evidence account only if data originates from Axon Capture or an Axon body-worn camera. For
Axon Air Evidence subscriptions, Agency may store unlimited data in Agency's Axon
Evidence account only if data originates from an Axon Air device. For Axon Interview Room
Unlimited, Agency may store unlimited data in Agency's Axon Evidence account only if data
originates from Axon Interview Room hardware. For Axon Fleet Unlimited, Agency may store
unlimited data in Agency's Axon Evidence account only if data originates from Axon Fleet hardware.
Axon may charge Agency additional fees for exceeding purchased storage amounts. Axon may
place Agency Content that Agency has not viewed or accessed for b months into archival storage.
Agency Content in archival storage will not have immediate availability and may take up to 24 hours
to access.
9 Location of Storage.Axon may transfer Agency Content to third-party subcontractors for storage.
Axon will determine the locations of data centers for storage of Agency Content.For United States
agencies, Axon will ensure all Agency Content stored in Axon Cloud Services remains within the
United States.Ownership of Agency Content remains with Agency.
10 Suspension.Axon may temporarily suspend Agency's or any end user's right to access or use any
portion or all of Axon Cloud Services immediately upon notice, if Agency or end user's use of or
registration for Axon Cloud Services may(a)pose a security risk to Axon Cloud Services or any third-
party; (b)adversely impact Axon Cloud Services,the systems,or content of any other customer;(c)
subject Axon,Axon's affiliates,or any third-party to liability;or(d)be fraudulent.
Agency remains responsible for all fees incurred through suspension.Axon will not delete Agency
Content because of suspension,except as specified in this Agreement.
3 9 Axon Cloud Services Warranty.Axon disclaims any warranties or responsibility for data corruption
Title: Master Services and Purchasing Agreement between Axon ana Agency
Department: Legal
Version: 8.0
Release Date: 11/6/2019 Page 7 of 32
A X
Exhibit "C"Master Services and Purchasing Agreement
or errors before Agency uploads data to Axon Cloud Services.
12 Axon Cloud Services Restrictions. Agency and Agency end users (including employees,
contractors, agents, officers,volunteers,and directors), may not,or may not attempt to:
12.1. copy, modify, tamper with, repair, or create derivative works of any part of Axon Cloud
Services;
12.2. reverse engineer, disassemble, or decompile Axon Cloud Services or apply any process to
derive any source code included in Axon Cloud Services,or allow others to do the same;
12.3. access or use Axon Cloud Services with the intent to gain unauthorized access, avoid
incurring fees or exceeding usage limits or quotas;
12.4. use trade secret information contained in Axon Cloud Services, except as expressly
permitted in this Agreement;
72.5. access Axon Cloud Services to build a competitive device or service or copy any features,
functions,or graphics of Axon Cloud Services;
12.6. remove, alter, or obscure any confidentiality or proprietary rights notices (including
copyright and trademark notices) of Axon's or Axon's licensors on or within Axon Cloud
Services;or
12.7. use Axon Cloud Services to store or transmit infringing, libelous, or other unlawful or
tortious material; to store or transmit material in violation of third-party privacy rights; or
to store or transmit malicious code.
13 After Termination.Axon will not delete Agency Content for 90-days following termination.There
will be no functionality of Axon Cloud Services during these 90-days other than the ability to retrieve
Agency Content.Agency will not incur additional fees if Agency downloads Agency Content from
Axon Cloud Services during this time. Axon has no obligation to maintain or provide Agency
Content after these 90-days and will thereafter,unless legally prohibited,delete all Agency Content.
Upon request,Axon will provide written proof that Axon successfully deleted and fully removed all
Agency Content from Axon Cloud Services.
14 Post-Termination Assistance. Axon will provide Agency with the same past-termination data
retrieval assistance that Axon generally makes available to all customers. Requests for Axon to
provide additional assistance in downloading or transferring Agency Content, including requests
for Axon's data egress service, will result in additional fees and Axon will not warrant or guarantee
data integrity or readability in the external system.
15 U.S.Government bights. If Agency is a U.S. Federal department or using Axon Cloud Services on
behalf of a U.S. Federal department, Axon Cloud Services is provided as a "commercial item,"
"commercial computer software,""commercial computer software documentation,"and "technical
data",as defined in the Federal Acquisition Regulation and Defense Federal Acquisition Regulation
Supplement. If Agency is using Axon Cloud Services on behalf of the U.S. Government and these
terms fail to meet the U.S. Government's needs or are inconsistent in any respect with federal law,
Agency will immediately discontinue use of Axon Cloud Services.
16 Survival. Upon any termination of this Agreement, the following sections in this Appendix will
survive: Agency Owns Agency Content, Storage, Axon Cloud Services Warranty, and Axon Cloud
Services Restrictions.
�t e: aster ervices an urc asing gr Bement etween xon an gency
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 8 of 32
Exhibit "C"
r
Master Services and (Purchasing Agreement
Professional Services,,appendix
1 Utilization of services.Agency must use pre-paid professional services as outlined in the Quote and
this Appendix within 6 months of the Effective Date.
2 Body-Worn Camera Full service(BWC Full Service). BWC Full Service includes 4 consecutive days of
on-site service and a professional services manager to work with Agency to assess Agency's deployment
and determine which on-site services are appropriate. If Agency requires more than 4 consecutive on-
site days,additional days are$2,500 per day. BWC Full Service o fions include:
System set up and configuration -
Setup Axon View on smartphones(if applicable) i
• Configure categories and custom roles based on Agency need
• Register cameras to Agency domain
• Troubleshoot IT issues with Axon Evidence and Axon Dock("Dock")access
• One on-site session included
._ ............................._........
...........................................................................
Dock configuration
• Work with Agency to decide the ideal location of Docks and set configurations on Dock
i • Authenticate Dock with Axon Evidence using admin credentials from Agency
• On-site assistance,not to include physical mountingof docks
...................._..............__......................_.........................................._....._.....
_..__.-............_..............._..........
.._................._.....I
E Best practice implementation planning session
• Provide considerations for the establishment of video policy and system operations best
practices based on Axon's observations with other agencies
Discuss the importance of entering metadata in the field for organization purposes and other
best practice for digital data management
• Provide referrals of other agencies using the Axon camera devices and Axon Evidence
._'._._..Recommend rollout plan based on review of shift schedules
System Admin and troubleshooting training sessions
Step-by-step explanation and assistance for Agency's configuration of security, roles & permissions,
categories&retention,and other specific settings for Axon Evidence
._._._............. it
Axon instructor training (Train the Trainer)
Training for Agency's in-house instructors who can support Agency's Axon camera and Axon Evidence I
training needs after Axon has fulfilled its contractual on-site obli ations
. ..........I...........
Evidence sharing training
Tailored workflow instruction for Investigative Units on sharing Cases and Evidence with local prosecuting
agencies
End user go-live training and support sessions
Assistance with device set up and configuration
Tra.in.ing on device use,Axon Evidence,and Evidence Sync
_--___........_..._......_._..._..._._..._..__._... -
Implementation document packet
Axon Evidence administrator guides, camera implementation guides, network setup guide, sample
policies,and categories&roles guide
I
Postgo-live review
3 Body-Worn Camera 1-Day'Service (BWC 1-Dag). BWC 1-Day includes one day of on-site Services
and a professional services manager to work closely with Agency to assess Agency's deployment and
determine which Services are appropriate. If Agency requires more than 1 day of on-site Services,
additional on-site assistance is$2,500 per day.The BWC 1-Day options include:
-----------
Tide: Master Services and Purchasing Agre4ment between Axon and Agency
Department: Legal
Version: 8.0
Release Date: 11/8/2019 Page 9 of 32
Exhibit "C"
AXON
Master Services and Purchasing Agreement
System set up and configuration (Remote Support)
• Setup Axon Mobile on smartphones(if applicable)
• Configure categories&custom roles based on Agency need
• Troubleshoot IT issues with Axon Evidence and Axon Dock("Dock")access
Dock configuration
• Work with Agency to decide the ideal location of Dock setup and set configurations on Dock
• Authenticate Dock with Axon Evidence using "Administrator"credentials from Agency
* Does not include physical mounting of docks
Axon instructor training (Train the Trainer)
Training for Agency's in-house instructors who can support Agency's Axon camera and Axon Evidence
training needs after Axon's has fulfilled its contracted on-site obligations
End user go-live training and support sessions
• Assistance with device set up and configuration
• Training on device use,Axon Evidence,and Evidence Sync
Implementation document packet
Axon Evidence administrator guides, camera implementation guides, network setup guide,sample
_policies,and categories&roles guide
4 Body-Worn Camera Virtual 1-Day Service(BWC Virtual). BWC Virtual includes all items in the BWC
1-Day Service Package, except one day of on-site services.
5 CEW Services Packages.CEW Services Packages are detailed below:
System set up and configuration
Configure Axon Evidence categories&custom roles based on Agency need.
• Troubleshoot IT issues with Axon Evidence.
• Register users and assign roles in Axon Evidence.
• For the CEW Full Service Package:On-site assistance included
{
• For the CEW Starter Package:Virtual assistance included
Dedicated Project Manager
Assignment of specific Axon representative for all aspects of planning the rollout(Project Manager).
I Ideally,.Project Manager will be assigned to Agency 4-6 weeks before rollout
Best practice implementation planning session to:
• Provide considerations for the establishment of CEW policy and system operations best
practices based on Axon's observations with other agencies
• Discuss the importance of entering metadata and best practices for digital data management
• Provide referrals to other agencies using TASER CEWs and Axon Evidence
• For the CEW Full Service Package:On-site assistance included
s • For the CEW Starter Package:Virtual assistance included
System Admin and troubleshooting training sessions
On-site sessions providing a step-by-step explanation and assistance for Agency's configuration of
security, roles&permissions,categories&retention,and others ecific settings for Axon Evidence
Axon Evidence Instructor training
• Provide training on the Axon Evidence to educate instructors who can support Agency's
subsequent Axon Evidence training needs.
Title:Master Services anElTurchasing Agreement between Axon an gency
Department:Legal
Version:8.0
Release Date: 11/8/2019 Page 10 of 32
Exhibit "C"
�JAXON Master Services and Purchasing Agreement
For the CIEW Full Service Package:Training for up to 3 individuals at Agency
For the CIEW Starter Package:Training for up to 1 individual at Agency
TASER CEW inspection and device assignment
Axon's on-site professional services team will perform functions check on all new TASER CEW Smart
nd assicin them to a user on Axon Evidence.
Post go-live review
For the CIEW Full Service Package:On-site assistance included.
[For the CEW Starter Package:Virty.a.1-assis-tance included.
6 Smart Weapon Transition jervice.The Smart Weapon Transition Service includes:
Archival of CEW Firing Logs
Axon's on-site professional services team will upload CEW firing logs to Axon Evidence from all TASER
CEW Smart Weapons that Aqenc is replacing with newer Smart Weapon models.
Return of Old Weapons
Axon's on-site professional service team will ship all old weapons back to Axon's headquarters,
Axon will provide Agency with a Certificate of Destruction
*Note: CEW Full Service packages for TASER 7 include Smart Weapon Transition Service instead of 1-Day
Device Specific Instructor Course.
7 Signal Sidearm Installation Service.|fAgency purchases Signal Sidearm Installation Service,Axon will
provide one day of on-site Services and one professional services managerand will coverthe installation
of up 100 Signal Sidearm devices per package purchased. Agency is responsible for providing an
appropriate work area and ensuring all holsters that will have Signal Sidearm installed onto them are
available the d Installation dinstallation
Removal of existing connection screws that affix a holster to a holster mount
Proper placement of the Signal Sidearm Mounting Plate between the holster and the mount
Reattachment of the holster to the mount using appropriate screws
Functional testing of Signal Sidearm device
8 Out of Scope Services.Axon isonly responsible toperform the professional services described in
the Quote and this Appendix. Any additional professional services are out of scope. The Parties
must document scope changes in avvritten and signed change order. Changes may require an
equitable adjustment inthe charges orschedule.
9 Delivery of Services. Axon personnel will work Monday through Friday, 8:30 a.m. to 5:30 p.m,
except holidays. Axon will perform all on-site tasks over consecutive timeframe. Axon will not
charge Agency travel time by Axon personnel to Agency premises as work hours.
10 Agency authorizes Axon to access relevant
Agency computers and networks,solely for performing the Services.Axon will work to identify as
soon as reasonably practicable resources and information Axon expects to use and will provide an
initial itemized list to Agency. Agency is responsible for and assumes the risk of any problems,
delays, losses, claims, or expenses resulting from the content' accuracy, comp/eteness, and
consistency ofall data, materials,and information supplied byAgency.
Master Services and Purchasing Agreement between Axon and Agency
Department: Legal
Version:8.0
Release Date: 11/8Vzo1e Page I I of 32
Exhibit "C"
AXON
Master Services and Purchasing Agreement
11 Site Preparation.Axon will provide a hardcopy or digital copy of current user documentation for
the Devices ("User Documentation"). User Documentation will include all required environmental
specifications for the professional Services and Devices to operate per the Device User
Documentation. Before installation of Devices (whether performed by Agency or Axon), Agency
must prepare the location(s) where Devices are to be installed ("Installation Site") per the
environmental specifications in the Device User Documentation. Following installation, Agency
must maintain the Installation Site per the environmental specifications. If Axon modifies Device
User Documentation for any Devices under this Agreement,Axon will provide the update to Agency
when Axon generally releases it.
12 Acceptance. When Axon completes professional Services, Axon will present an acceptance form
("Acceptance Form")to Agency.Agency will sign the Acceptance Form acknowledging completion.
If Agency reasonably believes Axon did not complete the professional Services in substantial
conformance with this Agreement, Agency must notify Axon in writing of the specific reasons for
rejection within 7 calendar days from delivery of the Acceptance Form.Axon will address the issues
and re-present the Acceptance Form for signature.If Axon does not receive the signed Acceptance
Form or written notification of reasons for rejection within 7 calendar days of delivery of the
Acceptance Form,Axon will deem Agency to have accepted the professional Services.
13 Agency Network. For work performed by Axon transiting or making use of Agency's network,
Agency is solely responsible for maintenance and functionality of the network.In no event will Axon
be liable for loss, damage, or corruption of Agency's network from any cause.
it e: Master Services a n-d Purchasing Agreement between Axon and Agency
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 12 of 32
Exhibit "C"
Master Services and Purchasing Agreement
Technology Assurance Plan Appendix
If Technology Assurance Plan("TAP")or a bundle including TAP is on the Quote,this appendix applies.
1 Term.TAP begins after shipment of Devices covered under TAP. If Axon ships Devices in the first
half of the month, TAP starts the 1st of the following month. If Axon ships Devices in the second
half of the month,TAP starts the 15th of the following month. ("TAP Term").
2 TAP Warrantv. The TAP warranty is an extended warranty that starts at the end of the 1-year
Hardware Limited Warranty.
3 Officer Safety Plan Standard. The Officer Safety Plan Standard ("OSP Standard") includes Axon
Evidence Unlimited, TAP for Axon body-worn camera ("BWC") and Axon Dock, one TASER X2 or
X26P CEW with a 4-year extended warranty, one CEW battery, and one CEW holster.Agency must
purchase OSP for 5 years ("OSP Term"). At any time during the OSP Term, Agency may choose to
receive the X2 or X26P CEW,battery and holster by providing a $0 purchase order.
4 Off lcer SafetX Plan 7.Both the Officer Safety Plan 7("OSP 7")and Officer Safety Plan 7 Plus("OSP
7 Plus")include Axon Evidence Unlimited,TAP for Axon BWC and Axon Dock,TASER 7 Certification
Plan, Axon Records, and Axon Aware. OSP 7 Plus also includes Axon Aware Plus, Signal Sidearm,
Auto-Tagging, Axon Performance, Axon Redaction Assistant, and Axon Citizen for Communities.
Both bundles are subject to additional terms for services in their bundle.Agency must purchase an
OSP 7 subscription for every TASER 7 CEW user.Agency must accept delivery of the TASER 7 CEW
and accessories as soon as available from Axon. Some offerings in the OSP 7 bundles may not be
generally available at the time of Agency's OSP 7 purchase.Axon will not provide a refund, credit,
or additional discount beyond what is in the Quote due to a delay of availability or Agency's election
not to utilize any portion of an OSP 7 bundle.
Axon Records is the software-as-a-service product that is generally available at the time Agency
purchases an OSP 7 bundle. During the Term, you will be entitled to receive Axon's Update and
Upgrade releases on an if-and-when available basis.
An "Update"is a generally available release of Axon Records that Axon makes available from time
to time. An Upgrade includes (i) new versions of Axon Records that enhance features and
functionality,as solely determined by Axon;and/or(ii) new versions of Axon Records that provide
additional features or perform additional functions. Upgrades exclude new products that Axon
introduces and markets as distinct products or applications.
New or additional Axon products and applications,as well as any Axon professional services needed
to configure Axon Records, are not included in the OSP 7 bundle. The Axon Records subscription
will begin upon the start of the OSP 7 Term and end at the end of the OSP 7 Term,as defined below.
5 OSP 7 Term. OSP 7 begins after Axon ships the Axon Body 3 or TASER 7 hardware to Agency. If
Axon ships in the first half of the month, OSP 7 starts the 1st of the following month. If Axon ships
in the second half of the month, OSP 7 starts the 15th of the following month. For phased
deployments, each phase has its own start and end date based on the phase's first shipment per
the above.OSP 7 runs for 5 years from the OSP 7 start date("OSP 7 Term").
Title:Master Services and Purchasing Agreementbetween Axon and Ag6ncy
Department:Legal
Version:8.0
Release Date: 11/8/2013 Page 13 of 32
Exhibit "C"
/-\XON Master Services and Purchasing Agreement
6 TAP 1311610 Upgrade. If Agency purchased 3 years of Axon Evidence Unlimited or TAP as a
standalone and makes all payments,Axon will provide Agency a new Axon BWC 3 years after TAP
starts("BWC Upgrade"). If Agency purchases 5 years of Axon Evidence Unlimited,an OSP, or TAP
as a standalone and makes all payments,Axon will provide Agency a BWC Upgrade 2.5 and 5 years
after TAP starts. If Agency purchased TAP as a standalone,Axon will provide a BWC Upgrade that
is the same or like Device,at Axon's option.Axon makes no guarantee the BWC Upgrade will utilize
the same accessories or Axon Dock. If Agency purchased Axon Evidence Unlimited or an OSP,
Agency may choose a new BWC of Agency's choice.
7 TAP_Dock Upgrade. If Agency purchased 3 years of Dock TAP and makes all payments,Axon will
provide Agency a new Axon Dock 3 years after TAP starts("Dock Upgrade"). If Agency purchases
5 years of Axon Evidence Unlimited,an OSP,or Dock TAP and makes all payments,Axon will provide
Agency a Dock Upgrade 2.5 and 5 years after TAP starts. The Dock Upgrade at year 2.5 will only
include a new Axon Dock bay configuration unless a new Axon Dock core is required for BWC
compatibility. If Agency originally purchased a single-bay Axon Dock, the Dock Upgrade will be a
single-bay Axon Dock model that is the same or like Device,at Axon's option. If Agency originally
purchased a multi-bay Axon Dock, the Dock Upgrade will be a multi-bay Axon Dock that is the
same or like Device,at Axon's option.
Upgrade Delay.Axon may ship the BWC and Dock Upgrades at year 2.5 without prior confirmation
from Agency unless the Parties agree in writing otherwise at least 90 days in advance. Axon may
ship the second BWC and Dock Upgrade 60 days before the end of the Term without prior
confirmation from Agency.
9 Upgrade Chan e.If Agency wants to change Device models for the offered BWC or Dock Upgrade,
Agency must pay the price difference between the MSRP for the offered BWC or Dock Upgrade
and the MSRP for the model desired.If the model Agency desires has an MSRP less than the MSRP
of the offered BWC Upgrade or Dock Upgrade, Axon will not provide a refund. The MSRP is the
MSRP in effect at the time of the upgrade.
10 Return of Original Device. If Axon provides a warranty replacement 6 months before the date of
a BWC Upgrade or Dock Upgrade, the replacement is the upgrade. Within 30 days of receiving a
SWC or Dock Upgrade,Agency must return the original Devices to Axon or destroy the Devices and
provide a certificate of destruction to Axon including serial numbers for the destroyed Devices. If
Agency does not return or destroy the Devices, Axon will deactivate the serial numbers for the
Devices received by Agency.
11 Termination. If Agency's payment for TAP, OSP, or Axon Evidence is more than 30 days past due,
Axon may terminate TAP or OSP.Once TAP or OSP terminates for any reason:
11.1. TAP and OSP coverage terminates as of the date of termination and no refunds will be
given.
11.2. Axon will not and has no obligation to provide the Upgrade Models.
11.3. Agency must make any missed payments due to the termination before Agency may
purchase any future TAP or OSP.
Title: Master Services an Parc asrng greement etween"Axon ana AgenZy
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 14 of 32
Exhibit T"
AXUIN
- Master Services and Purchasing Agreement
TASER 7 appendix
This TASER 7 Appendix applies to Agency's TASER 7,OSP 7, or OSP 7 Plus purchase from Axon.
1 Term. If Agency purchases TASER 7 as part of OSP 7 or 7 Plus, TASER 7 starts on the OSP 7 start
date. Otherwise, the start date is based on shipment of TASER 7 hardware. If Axon ships TASER 7
hardware in the first half of the month,TASER 7 starts the 1st of the following month.If Axon ships
TASER 7 hardware in the second half of the month,TASER 7 starts the 15th of the following month
("TASER 7 Start Date").TASER 7 will end upon completion of the associated TASER 7 subscription
in the Quote ("TASER 7 Term"). For phased deployments, each phase will have its own 60-month
term,with start dates as described above.
2 Unlimited Duty Cartridge Flan. If the Quote includes "Unlimited Duty Cartridge Plan",Agency
must purchase the plan for each CEW user.A CEW user includes officers that use a CEW in the line
of duty and those that only use a CEW for training.Agency may not resell cartridges received.Axon
will only replace cartridges used in the line of duty.
3 Training. If the Quote includes a training voucher, Agency must use the voucher within 1 year of
issuance, or the voucher will be void.Axon will issue Agency a voucher annually beginning on the
TASER 7 Start Date.The voucher has no cash value.Agency cannot exchange it for another device
or service. Unless stated in the Quote, the voucher does not include travel expenses and will be
Agency's responsibility. If the Quote includes Axon Online Training or Virtual Reality Content
(collectively, "Training Content"), Agency may access Training Content. Axon will deliver all
Training Content electronically.
4 Extended Warranty. If the Quote includes a TASER 7 plan (TASER 7 Basic - Upfront Plus
Subscription, TASER 7 Basic- Subscription, or TASER 7 Certification), extended warranty coverage
is included for the TASER CEW, dock and core, and rechargeable battery as described in the
Hardware Limited Warranty.The extended warranty coverage begins on the TASER 7 Start Date and
continues for the TASER 7 Term.
5 Trade-in.If a trade-in discount is on the Quote,Agency must return used hardware and accessories
associated with the discount ("Trade-in Units") to Axon. Agency must ship batteries via ground
shipping.Axon will pay shipping costs of the return. If Axon does not receive Trade-In Units within
the timeframe below,Axon will invoice Agency the value of the trade-in discount.Agency may not
destroy Trade-In Units and receive a trade-in discount.
A enc Size Days to Return from TASER 7 Start Date
Less than 100 officers 30 days
100 to 499 officers 90 days
500+ officers 180 days
6 Subscription Term.The TASER 7 Axon Evidence Subscription Term begins on the TASER 7 or OSP
7 Start Date.
7 Access Rights. Upon Axon granting Agency a TASER 7 Axon Evidence subscription, Agency may
access and use Axon Evidence for the storage and management of data from TASER 7 CEW devices
Title: Master Services and P6rchasing Agreement between Axon and Agency
Department:Legal
Version:8,0
Release Date: 11./8/2019 Page 15 of 32
Exhibit "C"
AXON
-- Master Services and Purchasing Agreement
during the TASER 7 Axon Evidence Subscription Term. Agency may not upload any non-TASER 7
data or any other files to Axon Evidence.Agency may not exceed the number of end users than the
Quote specifies.
8 Privacy. Axon will not disclose Agency Content or any information about Agency except as
compelled by a court or administrative body or required by any law or regulation. Axon will give
notice if any disclosure request is received for Agency Content, so Agency may file an objection
with the court or administrative body. Agency acknowledges and agrees that Axon may access
Agency Content to: (a) perform troubleshooting services upon request or as part of Axon's
maintenance or diagnostic screenings;(b)enforce this Agreement or policies governing:use of Axon
Evidence; (c) generate aggregated data, excluding information that can be used to distinguish or
trace an individual's identity, either alone or when combined with other personal or identifying
information that is linked or linkable to a specific individual (collectively, "Pill"),to improve,analyze,
support,and operate Axon's current and future devices and services.
9 Termination. If payment for TASER 7 is more than 30 days past due, Axon may terminate
Agency's TASER 7 plan by notifying Agency.Upon termination for any reason,then as of the date
of termination:
9.1. TASER 7 extended warranties and access to Training Content will terminate. No refunds
will begiven.
9.2. Axon will invoice Agency the remaining MSRP for TASER 7 products received before
termination. If terminating for non-appropriations, Axon will not invoice Agency if
Agency returns the CEW, rechargeable battery, holster, dock, core, training suits, and
unused cartridges to Axon within 30 days of the date of termination.
9.3. Agency will be responsible for payment of any missed payments due to the termination
before being allowed to purchase any future TASER 7 plan.
Title: Master Services and Purchasing Agreement between Axon and Agency
Department: Legal
Version:8.0
Release Date: 11/8/2019 sage 16 of 32
Exhibit "C"
Master Services and Purchasing Agreement
Axon Auto-Tagging Appendix
1 Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to
interact with Agency's Computer-Aided Dispatch("CAD")or Records Management Systems("RIMS").
This allows end users to auto-populate Axon video meta-data with a case ID,category,and location-
based on data maintained in Agency's CAD or RMS.Agency must purchase Axon Auto-Tagging for
every Axon Evidence user in Agency, even if the user does not have an Axon body camera.
2 Support. For thirty days after completing Auto-Tagging Services, Axon will provide up to S hours
of remote support at no additional charge.Axon will provide free support due to a change in Axon
Evidence, so long as long as Agency maintains an Axon Evidence and Auto-Tagging subscription.
Axon will not provide support if a change is required because Agency changes its CAD or RMS.
3 Chan es.Axon is only responsible to perform the Services in this Appendix.Any additional Services
are out of scope.The Parties must document scope changes in a written and signed change order.
Changes may require an equitable adjustment in fees or schedule.
4 Agency Responsibilities.Axon's performance of Auto-Tagging Services requires Agency to:
4.1. Make available relevant systems, including Agency's current CAD or RMS, for assessment
by Axon(including remote access if possible);
4.2. Make required modifications, upgrades or alterations to Agency's hardware, facilities,
systems and networks related to Axon's performance of Auto-Tagging Services;
4.3. Provide access to the premises where Axon is performing Auto-Tagging Services, subject
to Agency safety and security restrictions, and allow Axon to enter and exit the premises
with laptops and materials needed to perform Auto-Tagging Services;
4.4. Provide all infrastructure and software information(TCP/IP addresses,node names,network
configuration)necessary for Axon to provide Auto-Tagging Services;
4.5. Promptly install and implement any software updates provided by Axon;
4.5. Ensure that all appropriate data backups are performed;
4.7. Provide assistance, participation,and approvals in testing Auto-Tagging Services;
4.8. Provide Axon with remote access to Agency's Axon Evidence account when required;
4.9. (Notify Axon of any network or machine maintenance that may impact the performance of
the module at Agency;and
4.10. Ensure reasonable availability of knowledgeable staff and personnel to provide timely,
accurate, complete, and up-to-date documentation and information to Axon.
5 Access to Systems Agency authorizes Axon to access Agency's relevant computers, network
systems,and CAD or RMS solely for performing Auto-Tagging Services.Axon will work diligently to
identify as soon as reasonably practicable resources and information Axon expects to use and will
provide an initial list to Agency. Agency is responsible for and assumes the risk of any problems,
delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and
consistency of all data, materials,and information supplied by Agency.
Title: Master Services an urc asing Agreement etween Axon and Agency
Department: Legal
Version: 8.0
Release Date: 11/8/2019 Page 17 of 32
Exhibit "C"
A A U
Master Services and Purchasing Agreement
Axon Fleet Appendix
1 A ency Responsibiilities. Agency must ensure its infrastructure and vehicles adhere to the
minimum requirements to operate Axon Fleet as established by Axon during the on-site assessment
at Agency and in any technical qualifying questions.If Agency's representations are inaccurate,the
Quote is subject to change.
2 CradlePoint. If Agency purchases CradlePoint Enterprise Cloud Manager,Agency will comply with
CradlePoint's end user license agreement.The term of the CradlePoint license may differ from the
Axon Evidence Subscription. CradlePoint installation is outside the scope of this Agreement. If
Agency requires CradlePoint support,Agency will contact CradlePoint directly.
3 Third-party Installer. If Agency (a) installs Axon Fleet and related hardware without "train the
trainer" Services from Axon; (b) does not follow instructions provided by Axon during train the
trainer;or(c) uses a third-party to install the hardware (collectively, "Third-party Installer"), Axon
will not be responsible for Third-party Installer's failure to follow instructions relating to installation
and use of Axon Fleet.Axon will not be liable for the failure of Axon Fleet hardware to operate per
Axon's specifications or damage to Axon Fleet hardware due to a Third-party Installer.Axon may
charge Agency if Axon is required to (a) replace hardware damaged by Third-party Installer; (b)
provide extensive remote support; or (c) send Axon personnel to Agency to replace hardware
damaged by Third-party Installer.
4 Wireless Offload Software.
4.1. License Grant. Axon grants Agency a non-exclusive, royalty-free, worldwide, perpetual
license to use Wireless Offload Software("WOS"). "Use"means storing, loading,installing,
or executing WOS solely for data communication with Axon Devices for the number of
licenses purchased. The WOS term begins upon the start of the Axon Evidence
Subscription.
4.2. Restrictions. Agency may not: (a) modify, alter, tamper with, repair, or create derivative
works of WOS;(b) reverse engineer,disassemble,or decompile WOS,apply any process to
derive the source code of WOS, or allow others to do so; (c) access or use WOS to avoid
incurring fees or exceeding usage limits;(d)copy WOS in whole or part;(e)use trade secret
information contained in WOS; (f) resell, rent, loan or sublicense WOS; (g) access WOS to
build a competitive device or service or copy any features, functions or graphics of WOS;
or (h) remove, alter or obscure any confidentiality or proprietary rights notices (including
copyright and trademark notices)of Axon or Axon's licensors on or within WOS.
4.3. Updates. If Agency purchases WOS maintenance, Axon will make updates and error
corrections to WOS ("WOS Updates") available electronically via the Internet or media as
determined by Axon. Agency is responsible for establishing and maintaining adequate
Internet access to receive WOS Updates and maintaining computer equipment necessary
for use of WOS.The Quote will detail the maintenance term.
4.4. WOS Support. Upon request by Axon, Agency will provide Axon with access to Agency's
store and forward servers solely for troubleshooting and maintenance.
a Wireless Microphone. The Axon Fleet Wireless Microphone subscription is a 5-year term. If this
Agreement terminates for any reason before the end of the S years,Agency must pay the remaining
MSRP for the Wireless Microphone, or if terminating for non-appropriations, return the Wireless
Title: Master Services-and urc axing Agreement between Axon an Agency
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 18 of 32
Exhibit "C"
& A XON Master Services and Purchasing Agreement
Microphone to Axon.
6 Fleet 2 Unlimited. Both Fleet 2 Unlimited and Fleet 2 Unlimited 60 require a 5-year term. Both
offerings provide a 4-year extended warranty on Axon Fleet camera hardware.
7 Fleet 2 Unlimited Upgrade.For Axon Fleet 2 Unlimited,5-years after the start of the Axon Evidence
Subscription associated with Agency's Axon Fleet Purchase,Axon will provide Agency a new front
and new rear Axon Fleet camera that is the same or like Device,at Axon's sole option("Axon Fleet
Upgrade").Axon Fleet 2 Unlimited 60 is not eligible to receive an Axon Fleet Upgrade.
After Agency makes the fifth Axon Fleet Unlimited payment,Agency may elect to receive the Axon
Fleet Upgrade anytime in the fifth year of the Axon Evidence Subscription associated with Agency's
Axon Fleet Purchase. If Agency would like to change models for the Axon Fleet Upgrade, Agency
must pay the difference between the MSRP for the offered Axon Fleet Upgrade and the MSRP for
the model desired.The MSRP is the MSRP in effect at the time of the upgrade.Agency is responsible
for the removal of previously installed hardware and installation of the Axon Fleet Upgrade.
Within 30 days of receiving the Axon Fleet Upgrade, Agency must return the original Devices to
Axon or destroy the Devices and provide a certificate of destruction to Axon, including serial
numbers of the destroyed Devices. If Agency does not destroy or return the Devices to Axon,Axon
will deactivate the serial numbers for the Devices received by Agency.
8 Fleet Unlimited Termination.If Agency's payment for any Axon Fleet Unlimited program or Axon
Evidence is more than 30 days past due, Axon may terminate Axon Fleet Unlimited. Once Axon
Fleet Unlimited terminates for any reason,then:
8.1. Axon Fleet Unlimited coverage terminates,and no refunds will be given.
8.2. Axon will not and has no obligation to provide the Axon Fleet Upgrade Models.
8.3. Agency will be responsible for payment of any missed payments due to the termination
before being allowed to purchase any future Axon Fleet Unlimited.
Title: Paster Services and Purc asing Agreement between Axon and Agency
Department:Legal
Version:8.0
Release Date: 11{8{2019 Page 19 of 32
Exhibit "C"
Master Services and Purchasing Agreement
Axon Aware Appendix
This Axon Aware Appendix applies to both Axon Aware and Axon Aware Plus,Axon Aware Plus includes
Axon Aware.
Axon Aware Subscription Term. If Agency purchases Axon Aware as part of a bundled offering,
the Axon Aware subscription begins on the later of the(1)start date of that bundled offering,or(2)
date Axon provisions Axon Aware to Agency.
If Agency purchases Axon Aware as a standalone, the Axon Aware subscription begins the later of
the (1) date Axon provisions Axon Aware to Agency, or (2) first day of the month following the
Effective Date.
The Axon Aware subscription term will end upon the completion of the Axon Evidence Subscription
associated with Axon Aware.
2 Scope of Axon Aware. The scope of Axon Aware is to assist Agency with real-time situational
awareness during critical incidents to improve officer safety, effectiveness, and awareness. In the
event Agency uses Axon Aware outside this scope, Axon may initiate good-faith discussions with
Agency on upgrading Agency's Axon Aware to better meet Agency's needs.
3 LTE Requirements. Axon Aware is only available and usable with an LTE enabled body-worn
camera. Axon is not liable if Agency utilizes the LTE device outside of the coverage area or if the
LTE carrier is unavailable. LTE coverage is only available in the United States, including any U.S.
territories.Axon may utilize a carrier of Axon's choice to provide LTE service.Axon may change LTE
carriers during the Term without Agency's consent.
4 Axon Aware Service Limitations. Agency acknowledges that LTE service is made available only
within the operating range of the networks. Service may be temporarily refused, interrupted, or
limited because of: (a) facilities limitations; (b) transmission limitations caused by atmospheric,
terrain,other natural or artificial conditions adversely affecting transmission,weak batteries,system
overcapacity, movement outside a service area or gaps in coverage in a service area and other
causes reasonably outside of the carrier's control such as intentional or negligent acts of third
parties that damage or impair the network or disrupt service; or (c) equipment modifications,
upgrades, relocations, repairs, and other similar activities necessary for the proper or improved
operation of service.
Partner networks are made available as-is and the carrier makes no warranties or representations
as to the availability or quality of roaming service provided by carrier partners, and the carrier will
not be liable in any capacity for any errors, outages,or failures of carrier partner networks.Agency
expressly understands and agrees that it has no contractual relationship whatsoever with the
underlying wireless service provider or its affiliates or contractors and Agency is not a third-party
beneficiary of any agreement between Axon and the underlying carrier.
5 Termination. Upon termination of this Agreement, or if Agency stops paying for Axon Aware or
bundles that include Axon Aware,Axon will end LTE service.
Title: master Services and Purchasing greement etween xon a_nd Agency
Department:Legal
Version:8.0
Release Date: 11/8/2019 Page 20 of 32
Exhibit T11
Master Services and Purchasing Agreement
,add-ren Services Appendix
This Appendix applies to Axon Citizen for Communities,Axon Redaction Studio,and Axon Performance.
9 Subscription Term. If Agency purchases Axon Citizen for Communities,Axon Redaction Studio,or
Axon Performance as part of a bundled offering,the subscription begins on the later of the(1)start
date of that bundled offering, or (2) date Axon provisions Axon Citizen for Communities, Axon
Redaction Studio,or Axon Performance to Agency.
If Agency purchases Axon Citizen for Communities, Axon Redaction Studio, or Axon Performance
as a standalone,the subscription begins the later of the (1) date Axon provisions Axon Citizen for
Communities,Axon Redaction Studio,or Axon Performance to Agency,or(2)first day of the month
following the Effective Date.
The subscription term will end upon the completion of the Axon Evidence Subscription associated
with the add-on.
2 Axon Citizen-Storage. For Axon Citizen,Agency may store an unlimited amount of data submitted
through the public portal ("Portal Content"), within Agency's Axon Evidence instance. The post-
termination provisions outlined in the Axon Evidence Terms of Use Appendix also apply to Portal
Content.
3 Performance Auto-Tac ping r". In order to provide Axon Performance to Agency, Axon will
need to store call for service data from Agency's CAD or RMS.
it e: Master Services and Purchasing Agreement between Axon and Agency
Department:Legal
Version:8.0
Release Date: 11/8/2019 Rage 21 of 32
Exhibit "C"
JAXON
Master Services and purchasing Agreement
Axon Commander' Software Appendix
1. License. Axon owns all executable instructions, images, icons, sound, and text in Commander.All
rights are reserved to Axon.Axon grants a non-exclusive, royalty-free,worldwide right and license
to use Commander. "Use" means storing, loading, installing, or executing Commander exclusively
for data communication with an Axon Device. Agency may use Commander in a networked
environment on computers other than the computer it installs Commander on, so long as each
execution of Commander is for data communication with an Axon Device.Agency may make copies
of Commander for archival purposes only. Agency shall retain all copyright, trademark, and
proprietary notices in Commander on all copies or adaptations.
2. Terre. The Quote will detail the duration of the Commander license, as well as any maintenance.
The term will begin upon installation of Commander by Axon.
3. Liicense restrictions.All licenses will immediately terminate if Agency does not comply with any
term of this Agreement.Agency may not use Commander for any purpose other than as expressly
permitted by this Agreement.Agency may not:
3.1 modify,tamper with,repair, or otherwise create derivative works of Commander;
3.2 reverse engineer, disassemble, or decompile Commander or apply any process to derive
the source code of Commander,or allow others to do the same;
3.3 access or use Commander to avoid incurring fees or exceeding usage limits or quotas;
3.4 copy Commander in whole or part,except as expressly permitted in this Agreement;
3.5 use trade secret information contained in Commander;
3.6 resell, rent, loan or sublicense Commander;
3.7 access Commander to build a competitive device or service or copy any features, functions
or graphics of Commander; or
3.8 remove, after or obscure any confidentiality or proprietary rights notices (including
copyright and trademark notices) of Axon or Axon's licensors on or within Commander or
any copies of Commander.
4. Support.Axon may make available updates and error corrections("Updates")to Commander.Axon
will provide Updates electronically via the Internet or media as determined by Axon. Agency is
responsible for establishing and maintaining adequate access to the Internet to receive Updates.
Agency is responsible for maintaining the computer equipment necessary to use Commander.Axon
may provide technical support of a prior release/version of Commander for 6 months from when
Axon made the subsequent release/version available.
S. Termination.Axon may terminate Agency's license immediately for Agency's failure to comply with
any of the terms in this Agreement. Upon termination, Agency must immediately destroy
Commander, including all copies,adaptations and merged portions in any form.
it e: Master Services and Purchasing--A-gre6men-t--ddtween Axon and Agency
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 22 of 32
Exhibit "C"
-� Master Services and purchasing Agreement
Axon Application Programming Interface Appendix
1 Definitions.
"API Client" means the software that acts as the interface between Agency's computer and the
server,which is already developed or to be developed by Agency.
"API Interface" means software implemented by Agency to configure Agency's independent API
Client Software to operate in conjunction with the API Service for Agency's authorized Use.
"Axon Evidence Partner API, API or AXON API" (collectively "API Service") means Axon's API
which provides a programmatic means to access data in Agency's Axon Evidence account or
integrate Agency's Axon Evidence account with other systems.
"Use" means any operation on Agency's data enabled by the supported API functionality.
2 Purpose and License.
2.1. Agency may use API Service and data made available through API Service, in connection
with an API Client developed by Agency.Axon may monitor Agency's use of API Service to
ensure quality, improve Axon devices and services, and verify compliance with this
Agreement. Agency agrees to not interfere with such monitoring or obscure from Axon
Agency's use of API Service. Agency will not use API Service for commercial use.
2,2. Axon grants Agency a non-exclusive, non-transferable, non-sublicensable, worldwide,
revocable right and license during the Term to use API Service, solely for Agency's Use in
connection with Agency's API Client.
2.3. Axon reserves the right to set limitations on Agency's use of the API Service,such as a quota
on operations, to ensure stability and availability of Axon's API. Axon will use reasonable
efforts to accommodate use beyond the designated limits.
3 Configuration.Agency will work independently to configure Agency's API Client with API Service
for Agency's applicable Use. Agency will be required to provide certain information (such as
identification or contact details) as part of the registration. Registration information provided to
Axon must be accurate. Agency will inform Axon promptly of any updates. Upon Agency's
registration,Axon will provide documentation outlining API Service information.
4 Agency Responsibilities.When using API Service,Agency and its end users may not:
4.1. use API Service in any way other than as expressly permitted under this Agreement;
4.2. use in any way that results in,or could result in, any security breach to Axon;
4.3. perform an action with the intent of introducing any viruses,worms,defect,Trojan horses,
malware,or any items of a destructive nature to Axon Devices and Services;
4.4. interfere with, modify,disrupt or disable features or functionality of API Service or the
servers or networks providing API Service;
4.S. reverse engineer,decompile, disassemble,or translate or attempt to extract the source
code from ARI Service or any related software;
4.6. create an API Interface that functions substantially the same as API Service and offer it for
use by third parties;
4.7. provide use of API Service on a service bureau, rental or managed services basis or permit
other individuals or entities to create links to API Service;
Title: Master Seryices and Pumchasing Agreement etween xon an Agency
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 23 of 32
1A % /ON I Exhibit T„
-la& AX IN
Master Services and Purchasing Agreement
4.8. frame or mirror API Service on any other server,or wireless or Internet-based device;
4.9. make available to a third-party, any token, key, password or other login credentials to API
Service;
4.10. take any action or inaction resulting in illegal, unauthorized or improper purposes; or
disclose Axon's API manual.
5 API Content.All content related to API Service,other than Agency Content or Agency's API Client
content, is considered Axon's AAI Content,including:
5.1. the design,structure and naming of API Service fields in all responses and requests;
5.2. the resources available within API Service for which Agency takes actions on, such as
evidence, cases, users, or reports;and
5.3. the structure of and relationship of API Service resources;and
5.4. the design of API Service, in any part or as a whole.
6 Prohibitions on API Content. Neither Agency nor its end users will use API content returned from
the API Interface to:
6.1. scrape, build databases, or otherwise create permanent copies of such content, or keep
cached copies longer than permitted by the cache header;
6.2. copy, translate, modify, create a derivative work of, sell, lease, lend, convey, distribute,
publicly display,or sublicense to any third-party;
6.3. misrepresent the source or ownership;or
6.4. remove, alter, or obscure any confidentiality or proprietary rights notices (including
copyright and trademark notices).
7 API Updates.Axon may update or modify the API Service from time to time("API update").Agency
is required to implement and use the most current version of API Service and to make any applicable
changes to Agency's API Client required as a result of such API Update.API Updates may adversely
affect how Agency's API Client access or communicate with API Service or the API Interface. Each
API Client must contain means for Agency to update API Client to the most current version of API
Service. Axon will provide support for 1 year following the release of an API Update for all
depreciated API Service versions.
Title: Ma9ter Services and PuRchasing greement etween xon and Agency
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 24 of 32
AXON Exhibit T"
Master Services and purchasing Agreement
Advanced User Management Appendix
1 Scope. Advanced User Management allows Agency to (a) utilize bulk user creation and
management, (b) automate user creation and management through System for Cross-domain
Identity Management("SCtM"), and (c)automate group creation and management through SCIM.
2 Pricing_ Agency must purchase Advanced User Management for every Axon Evidence user in
Agency, even if the user does not have an Axon body camera.
3 Advanced User Management Configuration. Agency will work independently to configure
Agency's Advanced User Management for Agency's applicable Use.Upon request,Axon will provide
general guidance to Agency, including documentation that details the setup and configuration
process.
Title: master Services and urc asing Agreement between Axon and Agency
Department: Legal
Version:8.0
Release Date: 11/8/2018 Page 25 of 32
��,|�'��/f n��n
��^'^�^� ~�
JAXON MasterServices and Purchasing Agreement
Axon Channel Services Appendix
1 Definitions.
^Awmm Digital Evidence Management System" means Axon Evidence or Axon Commander, as
specified in the attached Channel Services Statement of Work,
"Active Channel" means o third-party system that is continuously communicating with an Axon
Digital Evidence Management System.
"Inactive Channel" means a third-party system that will have a one-time communication to an
Axon Digital Evidence Management System.
2 Scope.Agency currently has a third-party system or data repository from which Agency desires to
share data with Axon Digital Evidence Management. Axon will facilitate the transfer of Agency's
third-party data into an Axon Digital Evidence Management System or the transfer of Agency data
out of an Axon Digital Evidence Management System as defined in the Channel Services Statement
of Work(''Channel Services SOW"). Channel Services will not delete any Agency Content. Agency
is responsible for verifying all necessary data is migrated correctly and retained per Agency policy.
3
Changes.Axon is only responsible to perform the Services described in this Appendix and Channel
Services SOW.Any additional services are out ofscope.The Parties must document scope changes
in a written and signed change order.Changes may require an equitable adjustment in the charges
or schedule
4 Purpose and Use.Agency is responsible for verifying Agency has the right to share data from and
provide access to third-party system as it relates to the Services described in this Appendix and the
Channel Services SC/VK For Active Channels,Agency is responsible for any changes to a third-party
system that may affect the functionality ofthe channel service.Any additional work required for the
continuation of the Service may require additional fees.An Axon Field Engineer may require access
to Agency's network and systems to perform the Services described in the Channel Services S{]VV.
Agency is responsible for facilitating this access per all laws and policies applicable toAgency.
5 ProJect Management. Axon will assign a Project Manager to work closely with Agency's project
manager and project team members and will be responsible for completing the tasks required to
meet all contract deliverables on time and budget.
6 Axon warrants that it will perform the Channel Services in a good and workmanlike
manner,
7 Monitorina.Axon may monitor Agency's use of Channel Services to ensure quality, improve Axon
devices and services, prepare invoices based on the total amount of data migrated' and verify
compliance with this Agreement.Agency agrees not to interfere with such monitoring or obscure
from Axon Agency's use of channel services.
8 Axon's successful performance of the Channel Services requires
Agency:
8.1. Make available its relevant systems for assessment by Axon (including making these
Department: Legal
Version:8.0
Release Date: 11/8/2019
Page oeu,o2
Exhibit T"
JAXONRaster Services and Purchasing Agreement
systems available to Axon via remote access);
8.2. Provide access to the building facilities and where Axon is to perform the Channel Services,
subject to safety and security restrictions imposed by the Agency (including providing
security passes or other necessary documentation to Axon representatives performing the
Channel Services permitting them to enter and exit Agency premises with laptop personal
computers and any other materials needed to perform the Channel Services);
8.3. Provide all necessary infrastructure and software information (TCP/IP addresses, node
names,and network configuration)for Axon to provide the Channel Services;
8.4. Ensure all appropriate data backups are performed;
8.5. Provide Axon with remote access to the Agency's network and third-party systems when
required for Axon to perform the Channel Services;
8.6. Notify Axon of any network or machine maintenance that may impact the performance of
the Channel Services;and
8.7. Ensure the reasonable availability by phone or email of knowledgeable staff, personnel,
system administrators,and operators to provide timely,accurate,complete,and up-to-date
documentation and information to Axon (these contacts are to provide background
information and clarification of information required to perform the Channel Services).
Title: Raster ervices an urc asing Agreement between Axon an gency
Department: Legal
Version:8.0
Release Date: 11./8/2819 Page 27 of 32
Exhibit "C11
Master Services and Purchasing Agreement
VIEW Data Migration Appendix
1 Scope.Agency currently has legacy data in the VIEVU Solution from which Agency desires to move
to Axon Evidence. Axon will work with Agency to copy legacy data from the VIEVU solution into
Axon Evidence("Migration"). Before Migration,Agency and Axon will work together to develop a
Statement of Work("Migration SOW")to detail all deliverables and responsibilities.The Migration
will require the availability of Agency resources. Such resources will be identified in the SOW. On-
site support during Migration is not required. Upon Agency's request, Axon will provide on-site
support for an additional fee.Any request for on-site support will need to be pre-scheduled and is
subject to Axon's resource availability.
A small amount of unexposed data related to system information will not be migrated from the
VIEVU solution to Axon Evidence.Upon request,some of this data can be manually exported before
Migration and provided to Agency.The Migration SOW will provide further detail.
2 Chances.Axon is only responsible to perform the Services described in this Appendix and Migration
SOW. Any additional services are out of scope. The Parties must document scope changes in a
written and signed change order. Changes may require an equitable adjustment in the charges or
schedule.
3 prosect Management. Axon will assign a Project Manager to work closely with Agency's project
manager and project team members and will be responsible for completing the tasks required to
meet all contract deliverables on time and budget.
4 [downtime.There may be downtime during the Migration.The duration of the downtime will depend
on the amount of data that Agency is migrating. Axon will work with Agency to minimize any
downtime.Any VIEVU mobile application will need to be disabled upon Migration.
S Functionality Changes. Due to device differences between the VIEVU solution and the Axon's Axon
Evidence solution, there may be functionality gaps that will not allow for all migrated data to be
displayed the same way in the user interface after Migration
Acceptance. Once the Migration is complete, Axon will notify Agency and an acceptance form.
Agency is responsible for verifying that the scope of the project has been completed and all
necessary data is migrated correctly and retained per Agency policy. Agency will have 90 days to
provide Axon acceptance that the Migration was successful, or Axon will deem the Migration
accepted.
6.1. In the event Agency does not accept the Migration,Agency agrees to notify the Axon within
a reasonable time.Agency also agrees to allow Axon a reasonable time to resolve any issue.
6.2. In the event Agency does not provide the Axon written rejection of the Migration during
these 90 days,Agency may be charged for additional monthly storage costs.
6.3. After Agency provides acceptance of the Migration, the Axon will delete all data from the
VIEVU solution 90 days after the Migration.
7 Post-Migration.After Migration, the VIEVU solution may not be supported and updates may not
be provided.Axon may end of life the VIEVU solution in the future.If Agency elects to maintain data
Title: Master-Services an urc asing greement etween Axon and Agency
Department:Legal
Version:8.0
Release Date: 11/8/2019 Page 28 of 32
Exhibit "C"
r
Raster Services and Purchasing Agreement
within the VIEVU solution, Axon will provide Agency 90 days' notice before ending support for the
VIEVU solution.
8 Warrantv.Axon warrants that it will perform the Migration in a good and workmanlike manner.
9 [tjonitoring.Axon may monitor Agency's use of Migration to ensure quality,improve Axon devices
and services, prepare invoices based on the total amount of data migrated,and verify compliance
with this Agreement.Agency agrees not to interfere with such monitoring or obscure from Axon
Agency's use of Migration.
Title: Paster Services and Purchming-A-g-reement between Txon anU Agency
Department: Legal
Version: 8.0
Release Date: 11/8/2019 Page 29 of 32
Exhibit "C"
- ► Master Services and purchasing Agreement
Axon Support Engineer Appendix
1 Axon Support Engineer Payment.Axon will invoice for Axon Support Engineer("ASE")services,as
outlined in the Quote,when the Axon Support Engineer commences work on-site at Agency.
2 Full-Time ASE Scope of Services.
2.1. A Full-Time ASE will work on-site four(4)days per week.
2.2. Agency's Axon sales representative and Axon's Agency Success team will work with Agency
to define its support needs and ensure the Full-Time ASE has skills to align with those
needs. There may be up to a 6-month waiting period before the Full-Time ASE can work
on-site,depending upon Agency's needs and availability of a Full-Time ASE.
2.3. The purchase of Full-Time ASE Services includes 2 complimentary Axon Accelerate tickets
per year of the Agreement, so long as the ASE has started work at Agency, and Agency is
current on all payments for the Full-Time ASE Service.
The Full-Time ASE Service options are listed below:
Ongoing System Set-up and Configuration
• Assisting with assigning cameras and registering docks
• Maintaining Agency's Axon Evidence account
• Connecting Agency to "Early Access"programs for new devices
Account Maintenance
• Conducting on-site training on new features and devices for Agency leadership team(s)
• Thoroughly documenting issues and workflows and suggesting new workflows to improve the
effectiveness of the Axon program
• Conducting weekly meetings to cover current issues and program status
Data Analysis
• Providing on-demand Axon usage data to identify trends and insights for improving daily
workflows
• Comparing Agency's Axon usage and trends to peers to establish best practices
Is Proactively monitoring the health of Axon equipment and coordinating returns when needed
Direct Support
• Providing on-site,tier 1 and tier 2 technical support for Axon devices
• Proactively monitoring the health of Axon equipment
• Creating and monitoring RMAs on-site
• Providing Axon app support
• Monitoring and testing new firmware and workflows before they are released to Agency's
production environment
Agency Advocacy
• Coordinating bi-annual voice of customer meetings with Axon's Device Management team
• Recording and tracking Agency feature requests and major bugs
3 Regional ASE Scope of Services
3.1. A Regional ASE will work on-site for 3 consecutive days per quarter.Agency must schedule
the on-site days at least 2 weeks in advance. The Regional ASE will also be available by
phone and email during regular business hours up to 8 hours per week.
3.2. There may be up to a 6-month waiting period before Axon assigns a Regional ASE to
Agency, depending upon the availability of a Regional ASE.
it e: aster ervices an urc asIng greement etween Axon ana Agency
Department: Legal
Version: 8.0
Release Date: 11/8/2019 Page 30 of 32
Exhibit T"
4
JAXON
Master Services and Purchasing Agreement
3.3. The purchase of Regional ASE Services includes 2 complimentary Axon Accelerate tickets
per year of the Agreement, so long as the ASE has started work at Agency and Agency is
current on all payments for the Regional ASE Service.
The Regional ASE service options are listed below:
Account Maintenance
• Conducting remote training on new features and devices for Agency's leadership
• Thoroughly documenting issues and workflows and suggesting new workflows to improve the
effectiveness of the Axon program
• Conducting weekly conference calls to cover current issues and program status
• Visiting Agency quarterly(up to 3 consecutive days)to perform a quarterly business review,
discuss Agency's goals for your Axon program,and continue to ensure a successful
deployment of Axon devices
Direct Support
• Providing remote,tier 1 and tier 2 technical support for Axon devices
• Creating and monitoring RMAs remotely
Data Analysis
• Providing quarterly Axon usage data to identify trends and program efficiency opportunities
• Comparing an Agency's Axon usage and trends to peers to establish best practices
• Proactively monitoring the health of Axon equipment and coordinating returns when needed
Agency Advocacy
• Coordinating bi-yearly Voice of Agency meetings with Device Management team
• Recording and tracking Agency feature requests and major bugs
4 Out of Scope Services The ASE is responsible to perform only the Services described in this Appendix.
Any additional Services discussed or implied that are not defined explicitly in this Appendix will be
considered out of the scope.
S ASE Leave Time. The ASE will be allowed up 7 days of sick leave and up to 15 days of vacation time
per each calendar year. The ASE will work with Agency to coordinate any time off and will provide
Agency with at least 2 weeks' notice before utilizing any vacation days.
Title: Master ervices an 'urc acing Agreement bet Wee n xon an gency
Department: Legal
Version:8.0
Release Date: 11/8/2019 Page 31 of 32
Exhibit "C"
AXON f3
Master Services and Purchasing Agreement
Redaction Services Appendix
1 Scope. Each month of Axon Redaction Service, Agency may utilize up to the number of redacted
videos included on the Quote, or the maximum number of hours, whichever comes first. In order
to be considered one video, a video an Agency submits to Axon for redaction must be less than 1
hour.If a video is longer than 1 hour,it will be rounded up to the next hour.For example,if Agency
submits a video for redaction and that video is 150 minutes, the video will be considered 3 hours.
Agency may not rollover unused redactions and hours from one month to the next.
2 Agency Responsibilities.
2.1. Access. Agency will create an account for Axon within Agency's Axon Evidence tenant.
Agency must provision Axon to have only permission to view and redact videos identified
for redaction.Upon completion of work or on a periodic basis in alignment with Agency's
policy, Agency must manage or disable Axon's access within Agency's Axon Evidence
tenant.
2.2. Policy. Agency is responsible for providing Axon Agency's standard policy regarding
redaction ("Redaction Policy"). The Redaction Policy should identify typical objects and
audio that need to be redacted from video.Axon will redact videos per the Redaction Policy
unless otherwise instructed in writing.
3 Submission.Agency will identify video for redaction and will submit requests to
redactionservices@axon.com.Axon will redact the video according to the Redaction Policy within
72 hours.The redaction will be performed using Axon Evidence's Redaction Studio.
4 Securi .Axon will use CAS certified employees to perform all redaction services.Axon employees
will perform all redactions in a CJIS compliant room.
5 Acceptance of Redacted video. Upon completing the redaction, Axon will assign the redacted
video to Agency.Agency will review the video within 5 business days of receipt and notify Axon of
any required changes.If changes are necessary,Axon will perform such changes within 48 hours of
notification. In the event Agency does not notify Axon of any requested changes within 5 business
days of receipt of the redacted video,Axon will deem the redacted video accepted by Agency.
6 Chan es.Axon is only responsible to perform the Services in this Appendix.Any additional Services
are out of scope.The Parties must document scope changes in a written and signed change order.
Changes may require an equitable adjustment in fees or schedule.
Title: Master_ rvi
e ces and Purchasing-Agreement between Axon an gency
Department: Legal
Version: 8.0
Release Date: 11/8/2019 Page 32 of 32
Exhibit "M
INI3 ROCK.i`L.Y1�S
DATED:JULY 2011
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CITY OF ROUND ROCK
INSURANCE REQUIREMENTS
1. INSURANCE:The Vendor shall procure and maintain at its sole cost and expense for the duration of
the agreement or purchase order resulting from a response to the Solicitation/Specification insurance
against claims for injuries to persons or damages to property which may arise from or in connection
with the performance of the work as a result of the solicitation by the successful respondent its agents
representatives, volunteers employees or subcontractors
1.1. Certificates of Insurance and endorsements shall be furnished to the City and approved by the
City before work commences.
1.2. The following standard insurance policies shall be required:
1.2.1. General Liability Policy
1.2.2. Automobile Liability Policy
1.2.3. Worker's Compensation Policy
1.3. The following general requirements are applicable to all policies:
1.3.1. Only insurance companies licensed and admitted to do business in the State of Texas
shall be accepted.
1.3.2. Deductibles shall be listed on the Certificate of Insurance and are acceptable only on a
per occurrence basis for property damage only.
1.3.3. Claims made policies shall not be accepted, except for Professional Liability Insurance.
1.3.4. Upon request, certified copies of all insurance policies shall be furnished to the City.
1.3.5. Policies shall include, but not be limited to,the following minimum limits:
1.3.5.1. Minimum Bodily Injury Limits of$300,000.00 per occurrence.
1.3.5.2. Property Damage Insurance with minimum limits of$50,000.00 for each
occurrence.
1.3.5.3. Automobile Liability Insurance for all owned, non-owned, and hired vehicles
with minimum limits for Bodily Injury of$100,000.00 each person,and
$300,000.00 for each occurrence, and Property Damage Minimum limits of
$50,000.00 for each occurrence.
1.3.5.4. Statutory Worker's Compensation Insurance and minimum$100,000.00
Employers Liability Insurance.
1.3.6. Coverage shall be maintained for two years minimum after the termination of the
Agreement.
1.4. All insurance and bonds shall meet the requirements of the solicitation specification and the
insurance endorsements stated below.
1.5. Vendor agrees that with respect to the required insurance, all insurance contracts and
certificate(s) of insurance will contain and state, in writing, on the certificate or its attachment,
the following provisions:
1.5.1. Provide for an additional insurance endorsement clause declaring the Vendor's
insurance as primary.
1.5.2. Name the City and its officers, employees, and elected officials as additional insured's,
(as the interest of each insured may appear)as to all applicable coverage.
1.5.3. Provide thirty days' notice to the City of cancellation or non-renewal.
1.5.4. Provide for notice to the City at the addresses listed below by registered mail.
Page 9 of 4
Exhibit "D"
pRQUNDROCK,TLXAS DATED:JULY 2011
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1.5.5. Vendor agrees to waive subrogation against the City, its officers, employees, and
elected officials for injuries, including death, property damage, or any other loss to the
extent same may be covered by the proceeds of insurance.
1.5.6. Provide that all provisions of the agreement concerning liability, duty, and standard of
care together with the indemnification provision, shall be underwritten by contractual
liability coverage sufficient to include such obligations within applicable policies.
1.5.7. All copies of the Certificate of Insurance shall reference the project name,solicitation
number or purchase order number for which the insurance is being supplied.
1.5.8. All notices shall be mailed to the City at the following addresses:
Assistant City Manager City Attorney
City of Round Rock City of Round Rock
221 East Alain 309 East Main
Round Rock,TX 78664-5299 Round Rock,TX 78664
2. WORKERS COMPENSATION INSURANCE
2.1. Texas Labor Code, Section 406.098 requires workers'compensation insurance coverage for all
persons providing services on building or construction projects for a governmental entity.
2.1.1. Certificate of coverage ("certificate") -A copy of a certificate of insurance, a certificate
of authority to self-insure issued by the Texas Workers' Compensation Commission,or
a coverage agreement(TWCC-81, TWCC-82,TWCC-83,or TWCC-84),showing
statutory workers' compensation insurance coverage for the person's or entity's
employees providing services on a project, for the duration of the project.
2.1.2. Duration of the project-includes the time from the beginning of the work on the project
until the CONTRACTOR'S/person's work on the project has been completed and
accepted by the OWNER.
2.2. Persons providing services on the project ("subcontractor") in Section 406.096 — includes all
persons or entities performing all or part of the services the CONTRACTOR has undertaken to
perform on the project, regardless of whether that person contracted directly with the
CONTRACTOR and regardless of whether that person has employees.This includes, without
limitation, independent contractors, subcontractors, leasing companies, motor carriers,owner-
operators, employees of any such entity, or employees of any entity, which furnishes persons to
provide services on the project. "Services" include, without limitation, providing, hauling, or
delivering equipment or materials, or providing labor, transportation, or other service related to a
project. "Services" does not include activities unrelated to the project, such as food/beverage
vendors, office supply deliveries, and delivery of portable toilets.
2.3. The CONTRACTOR shall provide coverage, based on proper reporting of classification codes
and payroll amounts and filing of any coverage agreements, that meets the statutory
requirements of Texas Labor Code, Section 401.011(44) for all employees of the
CONTRACTOR providing services on the project, for the duration of the project.
2.4. The CONTRACTOR must provide a certificate of coverage to the OWNER prior to being
awarded the agreement.
2.5. If the coverage period shown on the CONTRACTOR'S current certificate of coverage ends
during the duration of the project, the CONTRACTOR shall, prior to the end of the coverage
period, file a new certificate of coverage with the OWNER showing that coverage has been
extended.
2.6. The CONTRACTOR shall obtain from each person providing services on a project, and provide
to the OWNER:
2.6.1. a certificate of coverage, prior to that person beginning work on the project, so the
OWNER will have on file certificates of coverage showing coverage for all persons
providing services on the project; and
Page 2 of 4
Exhibit "D"
ROUND ROCK,TEXASDATED:JULY 2011
rT'DS'fYSf�6"!ISSF[3'i F9;t1{;`fP1fT
2.6.2. no later than fourteen (14) calendar days after receipt by the CONTRACTOR, a new
certificate of coverage showing extension of coverage, if the coverage period shown on
the current certificate of coverage ends during the duration of the project.
2.7. The CONTRACTOR shall retain all required certificates of coverage for the duration of the
project and for one(1)year thereafter.
2.8. The CONTRACTOR shall notify the OWNER in writing by certified mail or personal delivery,
within ten (10) calendar days after the CONTRACTOR knew or should have known, or any
change that materially affects the provision of coverage of any person providing services on the
project.
2.9. The CONTRACTOR shall post on each project site a notice, in the text, form and manner
prescribed by the Texas Workers' Compensation Commission, informing all persons providing
services on the project that they are required to be covered, and stating how a person may
verify coverage and report lack of coverage.
2.10. The CONTRACTOR shall contractually require each person with whom it contracts to provide
services on a project, to:
2.10.1. provide coverage, based on proper reporting of classification codes and payroll
amounts and riling of any coverage agreements, that meets the statutory requirements
of Texas Labor Code, Section 401.011(44) for all its employees providing services on
the project, for the duration of the project;
2.10.2, provide to the CONTRACTOR, prior to that person beginning work on the project, a
certificate of coverage showing that coverage is being provided for all employees of the
person providing services on a project,for the duration of the project;
2.10.3. provide the CONTRACTOR, prior to the end of the coverage period, a new certificate of
coverage showing extension of coverage, if the coverage period shown on the current
certificate of coverage ends during the duration of the project;
2.10.3.1. obtain from each other person with whom it contracts, and provide to the
CONTRACTOR:
2.10.3.1.1. a certificate of coverage, prior to the other person beginning work
on the project; and
2.10.3.1.2. a new certificate of coverage showing extension of coverage,
prior to the end of the coverage period, if the coverage period
shown on the current certificate of coverage ends during the
duration of the project
2.10.3.2. retain all required certificates of coverage on file for the duration of the
project and for one(1)year thereafter;
2.10.3.3. notify the OWNER in writing by certified mail or personal delivery,within ten
(10)calendar days after the person knew or should have known, of any
change that materially affects the provision of coverage of any person
providing services on the project; and
2.10.3.4. contractually require each person with whom it contracts, to perform as
required by paragraphs (2.1 thru 2.7), with the certificates of coverage to be
provided to the person for whom they are providing services.
2.10.3.5. By signing the solicitation associated with the specification, or providing, or
causing to be provided a certificate of coverage,the Contractor is representing
to the Owner that all employees of the Contractor who will provide services on
the project will be covered by workers'compensation coverage for the duration
of the project, that the coverage will be based on proper reporting of
classification codes and payroll amounts, and that all coverage agreements
will be filed with the appropriate insurance carrier or, in the case of a self-
insured, with the Commission's Division of Self-Insurance Regulation.
Providing false or misleading information may subject the Contractor to
Page 3 of 4
Exhibit "Y
'�Rt31lNDROC.K,TEMAS DATED:JULY 2011
administrative penalties, criminal penalties, civil penalties, or other civil
actions.
2.10.3.6. The Contractor's failure to comply with any of these provisions is a breach of
contract by the Contractor that entitles the Owner to declare the agreement
void if the Contractor doers not remedy the breach within ten (10) calendar
days after receipt of notice of breach from the owner.
Page 4 of 4