CM-2020-135 - 5/15/2020A q C���a 2633 Camino Ramon, Suite 500
H San Ramon, CA 94583
ORDER FORM
Address Information
Bill To:
City of Round Rock
221 E Main Street
Round Rock, Texas 78664
United States
Billing Contact: Laurie Hadley
Billing Phone: 512-218-5410
Billing Email: Ihadley@roundrocktexas.gov
Services
Proposed by: Caitlin Carter
Contact Phone:
Contact Email: ccarter@accela.com
Quote ID: Q-18254
Valid Through: 07/19/2020
Currency: USD
Ship To:
City of Round Rock
221 E Main Street
Round Rock, Texas 78664
United States
Services
Start Date
End Date
Term
Unit Price
Quantity
Total Price
(Mths)
PublicStuff Pro CRM with Mobile Apps
08/01/2020
07/31/2021
12
$6,023.13
1.00
$6,023.13
(includes Microsoft Integration)
Total
$6,023.13
Renewal Terms / Information
General Information
Governing Agreement(s) This Order Form will be governed by the applicable terms and conditions. If those terms and conditions are non-
existent, have expired or have otherwise been terminated, the following terms will govern as applicable, based on
the Customer's purchase: www.accela.com/terms.
Accela Order Form
opid:0-030422
Order Terms
Order Start Date
Unless otherwise specified in the Special Order Terms:
• Software Licenses & Subscriptions start on the date of delivery by Accela;
• Hosting and Support start on Accela's delivery of the software hosted and/or supported;.
Order Duration
Unless otherwise specified in the Special Order Terms:
• Subscriptions continue from the Order Start Date through the number of months listed in this Order
Form (or if not listed, twelve (12) months). Thereafter Subscriptions automatically renew annually as
calculated from Order Start Date of Customer's first Subscription purchase.
• Any Software Licenses or Hardware are one-time, non-refundable purchases.
• Hosting and Support continue from the Order Start Date through the number of months listed in this
Order Form (or if not listed, twelve (12) months).
• Professional Services continue for the duration as outlined in the applicable Statement of Work, Exhibit
or the Governing Agreement, as applicable.
Special Order Terms
This Order Form replaces all previous order forms for the terms listed above and will govern the Software,
Maintenance, and/or Services items listed on Page 2 of this Order Form.
• In the event of an inconsistency between this Order Form, any governing agreement, purchase order, or
invoice, the Order Form shall govern as it pertains to this transaction.
• For Software Licenses, Accela may terminate this Order Form in the event the Software is phased out
across Accela's customer base. In such event, Accela will provide Customer sufficient advance notice
and the parties will mutually agree to a migration plan for converting Customer to another Accela
generally -available offering with comparable functionality.
Payment Terms
Currency
USD
Invoice Date
Unless otherwise stated in the Special Payment Terms, Invoice for the Grand Total $ above will be issued on the
Order Start Date.
Payment Due Date
Unless otherwise stated in the Special Payment Terms or the Governing Agreement(s), all payments are due on
the Invoice Date and payable net 30 days.
Special Payment Terms
None unless otherwise specified in this section.
Purchase Order
If Customer requires PO number on invoices, it must be provided to the right and Customer
PO#
must provide copy of the PO prior to invoice issuance. If no PO number provided prior to
invoice issuance date, invoices issued on this Order Form will be valid without a PO reference.
-2-
Accela Order Form opid:0-030422
Accela
Customer
DoeuSigned by: �,�
By: Qa.nt& (� Wy' j
By:
(Signature)
(Signatur
Aaron Haggarty
(Print Name)
(Print Name)
Its: CLO
Its: C�
(Title)
(Title)
Dated: 5/6/2020
Dated:
(Month, Day, Year)
(Month, Day, Year)
-3-
Accela Order Form opid:0-030422
City of Round Rock
J.'ROUND SROCKAgenda Item Summary
XAS
Agenda Number:
Title: Consider executing a Renewal Order Form with Accela, Inc. for PublicStuff
Pro Maintenance and Support.
Type: City Manager Item
Governing Body: City Manager Approval
Agenda Date: 5/15/2020
Dept Director: Heath Douglas, CIO
Cost: $6,023.13
Indexes: General Fund
Attachments: Round Rock, TX - OF 20200506 (PE).pdf
Department: Information Technology
Text of Legislative File CM-2020-135
Purchase approval for FY2020 Annual Software renewal of PublicStuff online service request
solution with Accela, Inc. The PublicStuff solution provides citizens the ability to submit service
requests through an online web form or the City's mobile app. The mobile app platform also
provides citizens access to important City information including news, events, park locations,
recycle dates, and council agendas and recordings. Service requests through PublicStuff are
integrated into the City's work order management system to provide a seamless assignment
through resolution process while communicating with the submitter on the status of their
request.
Cost: $6023.13
Source of Funds: General Fund
City of Round Rock Page 1 Printed on 511512020