CM-2021-037 - 2/5/2021CITY OF ROUND ROCK AGREEMENT
FOR THE INSTALLATION AND IlfLEMENTATION
OF LIBRARY SOFTWARE WITH
BYWATER SOLUTIONS LLC
THE STATE OF TEXAS §
THE CITY OF ROUND ROCK § KNOW ALL BY THESE PRESENTS
COUNTY OF WILLIAMSON §
This AGREEMENT for goods and services related to the installation and implementation of
the Discovery Aspen Discovery System for the Koha Integrated Library System ("Koha") (the
"Agreement") is made by and between the CITY OF ROUND ROCK, a Texas home -rule
municipal corporation with offices located at 221 East Main Street, Round Rock, Texas
78664-5299, (the "City") and BYWATER SOLUTIONS LLC, located at P.O. Box 1346, Santa
Barbara, CA 93102 (the "Services Provider").
RECITALS:
WHEREAS, City has determined that there is a need for the goods and services; and
WHEREAS, expenditures that are for procurement of items from only one source,
including books, papers, and other library materials for a public library that are available only from
the persons holding exclusive distribution rights to the materials, are exempt from competitive
bidding requirements pursuant to Section 252.022 of the Texas Local Government Code; and
WHEREAS, the City has determined that Services Provider is a sole source provider for
these goods and services and desires to contract with Services Provider for the provision of said
goods and services; and
WHEREAS, the parties desire to enter into this Agreement to set forth in writing their
respective rights, duties and obligations hereunder;
NOW, THEREFORE, WITNESSETH:
That for and in consideration of the mutual promises contained herein and other good and
valuable consideration, the sufficiency and receipt of which are hereby acknowledged, it is
mutually agreed between the parties as follows:
1.1 EFFECTIVE DATE, DURATION, AND TERM
This Agreement shall be effective on the date this Agreement has been signed by each
party hereto, and shall remain in full force and effect unless and until it expires by operation of
the term indicated herein, or is terminated or extended as provided herein.
ek*-202t-VV
The term of this Agreement shall be for twenty-four (24) months from the date of execution.
City reserves the right to review the Agreement at any time, and may elect to terminate
the Agreement with or without cause or may elect to continue.
1.2 SCOPE OF WORK
For purposes of this Agreement, Services Provider has issued a Scope of Work for the
assignments delineated herein, and such Scope of Work is attached as Exhibit "A" and
incorporated herein by reference for all purposes. This Agreement, including all exhibits, shall
evidence the entire understanding and agreement between the parties and shall supersede any
prior proposals, correspondence or discussions. Services Provider shall satisfactorily provide
all services and deliverables described under the referenced Scope of Work within the contract
term specified in Section 1.1. Services Provider's undertakings shall be limited to performing
services for the City and/or advising the City concerning those matters on which Services
Provider has been specifically engaged. Services Provider shall perform its services in
accordance with this Agreement and in accordance with the referenced Scope of Work.
Services Provider shall perform its services in accordance with the standard of care identified
herein.
Services Provider shall not undertake work that is beyond the Scope of Work set forth in
Exhibit "A." and herein. However, either party may make written requests for changes to the
Scope of Work. To be effective, a change to the Scope of Work must be negotiated and
agreed to in all relevant details, and must be embodied in a valid Supplemental Agreement as
described in Section 1.4 herein.
1.3 PAYMENT FOR SERVICES; REIMBURSABLE EXPENSES
Not -to -Exceed Total Payment for Services: Service Provider's total compensation
for services hereunder shall not exceed Eighteen Thousand Seven Hundred Fifty and No/100
Dollars ($18,750.00) as set forth in the attached Exhibit "A." This amount represents the
absolute limit of the City's liability to Services Provider hereunder for payment for performance
of Services unless same shall be changed by Supplemental Agreement, and the City shall pay,
strictly within the not -to -exceed sum recited herein, Service Provider's fees for work done on
behalf of the City. This amount includes any reimbursable expenses and shall be paid as follows:
Installation/Data Migration and Delivery of Acquisitions Module: $3,750.00
payment due on or before February 22, 2021.
Annual support and hosting fee: 7,500.00, due on or before the 22"d of each year
during the term of this Agreement, beginning on February 22, 2021.
2
1.4 SUPPLEMENTAL AGREEMENT
The terms of this Agreement may be modified by written Supplemental Agreement
hereto, duly authorized by City Council or by the City Manager, if the City determines that there
has been a significant change in (1) the scope, complexity, or character of the services to be
performed; or (2) the duration of the work. Any such Supplemental Agreement must be executed
by both parties within the period specified as the term of this Agreement. Consultant shall not
perform any work or incur any additional costs prior to the execution, by both parties, of such
Supplemental Agreement. Consultant shall make no claim for extra work done or materials
furnished unless and until there is full execution of any Supplemental Agreement, and the City
shall not be responsible for actions by Consultant nor for any costs incurred by Consultant
relating to additional work not directly authorized by Supplemental Agreement.
1.5 INVOICE REQUIREMENTS AND TERMS OF PAYMENT
Invoices: To receive payment, Consultant shall prepare and submit detailed invoices to
the City, in accordance with the delineation contained herein, for services rendered. Such
invoices for professional services shall track the referenced Scope of Work, and shall detail the
services performed, along with documentation for each service performed. Payment to
Consultant shall be made on the basis of the invoices submitted by Consultant and approved by
the City. Such invoices shall conform to the schedule of services and costs in connection
therewith.
Should additional backup material be requested by the City relative to service
deliverables, Consultant shall comply promptly. In this regard, should the City determine it
necessary, Consultant shall make all records and books relating to this Agreement available to
the City for inspection and auditing purposes.
Payment of Invoices: The City reserves the right to correct any error that may be
discovered in any invoice that may have been paid to Consultant and to adjust same to meet the
requirements of this Agreement. Following approval of an invoice, the City shall endeavor to pay
Consultant promptly, but no later than the time period required under the Texas Prompt Payment
Act described in Section 1.8 herein. Under no circumstances shall Consultant be entitled to
receive interest on payments which are late because of a good faith dispute between Consultant
and the City or because of amounts which the City has a right to withhold under this Agreement
or state law. The City shall be responsible for any sales, gross receipts or similar taxes applicable
to the services, but not for taxes based upon Consultant's net income.
1.6 LIMITATION TO SCOPE OF WORK
Consultant and the City agree that the scope of services to be performed is enumerated in
Exhibit "A" and in Section 1.2 herein, and may not be changed without the express written
agreement of the parties. Notwithstanding anything herein to the contrary, the parties agree that
the City retains absolute discretion and authority for all funding decisions, such to be based
solely on criteria accepted by the City which may be influenced by but not be dependent on
Consultant's work.
3
1.7 NON -APPROPRIATION AND FISCAL FUNDING
This Agreement is a commitment of the City's current revenues only. It is understood and
agreed that the City shall have the right to terminate this Agreement at the end of any City fiscal
year if the governing body of the City does not appropriate funds sufficient to purchase the
services as determined by the City's budget for the fiscal year in question. The City may effect
such termination by giving Consultant a written notice of termination at the end of its then -
current fiscal year.
1.8 PROMPT PAYMENT POLICY
In accordance with Chapter 2251, V.T.C.A., Texas Government Code, any payment to be
made by the City to Consultant will be made within thirty (30) days of the date the City receives
goods under this Agreement, the date the performance of the services under this Agreement are
completed, or the date the City receives a correct invoice for the goods or services, whichever is
later. Consultant may charge interest on an overdue payment at the "rate in effect" on September
1 of the fiscal year in which the payment becomes overdue, in accordance with V.T.C.A., Texas
Government Code, Section 2251.025(b). This Prompt Payment Policy does not apply to
payments made by the City in the event:
(a) There is a bona fide dispute between the City and Consultant, a contractor,
subcontractor, or supplier about the goods delivered or the service performed
that cause the payment to be late; or
(b) There is a bona fide dispute between Consultant and a subcontractor or
between a subcontractor and its supplier about the goods delivered or the
service performed that causes the payment to be late; or
(c) The terms of a federal contract, grant, regulation, or statute prevent the City
from making a timely payment with federal funds; or
(d) The invoice is not mailed to the City in strict accordance with any instruction
on the purchase order relating to the payment.
1.9 TERNIINATION; DEFAULT
Termination: It is agreed and understood by Consultant that the City may terminate this
Agreement for the convenience of the City, upon written notice to Consultant, with the
understanding that immediately upon receipt of said notice all work being performed under this
Agreement shall cease. Consultant shall invoice the City for work satisfactorily completed and
shall be compensated in accordance with the terms hereof for work accomplished prior to the
receipt of said notice of termination. Consultant shall not be entitled to any lost or anticipated
profits for work terminated under this Agreement. Unless otherwise specified in this Agreement,
all data, information, and work product related to this project shall be promptly delivered to
4
the City in a reasonably organized form without restriction on future use. Should the City
subsequently contract with a new consultant for continuation of service on the project,
Consultant shall cooperate in providing information.
Termination of this Agreement shall extinguish all rights, duties, and obligations of the
City and the terminated party to fulfill contractual obligations. Termination under this section
shall not relieve the terminated party of any obligations or liabilities which occurred prior to
termination.
Nothing contained in this section shall require the City to pay for any work which is
not performed in compliance with the terms of this Agreement.
Default: Either party may terminate this Agreement, in whole or in part, for default if
the Party provides the other Party with written notice of such default and the other fails to
satisfactorily cure such default within ten (10) business days of receipt of such notice (or a
greater time if agreed upon between the Parties).
If default results in termination of this Agreement, then the City shall give consideration
to the actual costs incurred by Consultant in performing the work to the date of default. The cost
of the work that is useable to the City, the cost to the City of employing another firm to complete
the useable work, and other factors will affect the value to the City of the work performed at the
time of default. Neither party shall be entitled to any lost or anticipated profits for work
terminated for default hereunder.
The termination of this Agreement for default shall extinguish all rights, duties, and
obligations of the terminating Party and the terminated Parry to fulfill contractual obligations.
Termination under this section shall not relieve the terminated parry of any obligations or
liabilities which occurred prior to termination.
Nothing contained in this section shall require the City to pay for any work which it
deems unsatisfactory, or which is not performed in compliance with the terms of this Agreement.
1.10 INDEPENDENT CONTRACTOR STATUS
Consultant is an independent contractor, and is not the City's employee. Consultant's
employees or subcontractors are not the City's employees. This Agreement does not create a
partnership, employer -employee, or joint venture relationship. No parry has authority to enter
into contracts as agent for the other parry. Consultant and the City agree to the following rights
consistent with an independent contractor relationship:
(1) Consultant has the right to perform services for others during the term hereof.
(2) Consultant has the sole right to control and direct the means, manner and method
by which it performs its services required by this Agreement.
5
(3) Consultant has the right to hire assistants as subcontractors, or to use employees
to provide the services required by this Agreement.
(4) Consultant or its employees or subcontractors shall perform services required
hereunder, and the City shall not hire, supervise, or pay assistants to help
Consultant.
(5) Neither Consultant nor its employees or subcontractors shall receive training from
the City in skills necessary to perform services required by this Agreement.
(6) City shall not require Consultant or its employees or subcontractors to devote full
time to performing the services required by this Agreement.
(7) Neither Consultant nor its employees or subcontractors are eligible to participate
in any employee pension, health, vacation pay, sick pay, or other fringe benefit
plan of the City.
1.11 NON -SOLICITATION
Except as may be otherwise agreed in writing, during the term of this Agreement and for
twelve (12) months thereafter, neither the City nor Consultant shall offer employment to any
person employed then or within the preceding twelve (12) months by the other or any affiliate
of the other if such person was involved, directly or indirectly, in the performance of this
Agreement. This provision shall not prohibit the hiring of any person who was solicited solely
through a newspaper advertisement or other general solicitation.
1.12 CITY'S RESPONSIBILITIES
The City shall provide full information regarding project requirements. The City shall
have the responsibility of providing Consultant with such documentation and information as is
reasonably required to enable Consultant to provide the services called for. The City shall
require its employees and any third parties who are otherwise assisting, advising or representing
the City to cooperate on a timely basis with Consultant in the provision of its services.
Consultant may rely upon written information provided by the City and its employees and agents
as accurate and complete. Consultant may rely upon any written directives provided by the City
or its designated representative concerning provision of services as accurate and complete.
1.13 CONFIDENTIALITY; AND MATERIALS OWNERSHIP
Any and all programs, data, or other materials furnished by the City for use by Consultant
in connection with services to be performed under this Agreement, and any and all data and
information gathered by Consultant, shall be held in confidence by Consultant as set forth
hereunder. Each parry agrees to take reasonable measures to preserve the confidentiality of an
proprietary or confidential information relative to this Agreement, and to not make any use
thereof other than for the performance of this Agreement, provided that no claim may be made
6
for any failure to protect information that occurs more than three (3) years after the end of this
Agreement; however, with respect to any pre-existing software or routines that are included as or
incorporated into a deliverable, the confidentiality obligations shall continue for so long as the
Consultant or its assigns continue to utilize the software or routines.
The parties recognize and understand that the City is subject to the Texas Public
Information Act and its duties run in accordance therewith.
All data relating specifically to the City's business and any other information which
reasonably should be understood to be confidential to City is confidential information of City.
Consultant's proprietary software, tools, methodologies, techniques, ideas, discoveries,
inventions, know-how, and any other information which reasonably should be understood to be
confidential to Consultant is confidential information of Consultant. The City's confidential
information and Consultant's confidential information is collectively referred to as "Confidential
Information." Each party shall use Confidential Information of the other party only in
furtherance of the purposes of this Agreement and shall not disclose such Confidential
Information to any third party without the other party's prior written consent, which consent
shall not be unreasonably withheld. Each party agrees to take reasonable measures to protect the
confidentiality of the other parry's Confidential Information and to advise their employees of the
confidential nature of the Confidential Information and of the prohibitions herein.
Notwithstanding anything to the contrary contained herein, neither party shall be
obligated to treat as confidential any information disclosed by the other party (the "Disclosing
Party") which: (1) is rightfully known to the recipient prior to its disclosure by the Disclosing
Party; (2) is released by the Disclosing Party to any other person or entity (including
governmental agencies) without restriction; (3) is independently developed by the recipient
without any reliance on Confidential Information; or (4) is or later becomes publicly available
without violation of this Agreement or may be lawfully obtained by a party from any non-party.
Notwithstanding the foregoing, either party will be entitled to disclose Confidential Information
of the other to a third party as may be required by law, statute, rule or regulation, including
subpoena or other similar form of process, provided that (without breaching any legal or
regulatory requirement) the party to whom the request is made provides the other with prompt
written notice and allows the other party to seek a restraining order or other appropriate relief.
Subject to Consultant's confidentiality obligations under this Agreement, nothing herein
shall preclude or limit Consultant from providing similar services for other clients.
Neither the City nor Consultant will be liable to the other for inadvertent or accidental
disclosure of Confidential Information if the disclosure occurs notwithstanding the parry's
exercise of the same level of protection and care that such party customarily uses in safeguarding
its own proprietary and confidential information but in no event less than reasonable care.
Notwithstanding anything to the contrary in this Agreement, the City will own as its sole
property all written materials created, developed, gathered, or originally prepared expressly for
the City and delivered to the City under the terms of this Agreement; and Consultant shall own
►l
any general skills, know-how, expertise, ideas, concepts, methods, techniques, processes,
software or routines, or other similar information which may have been discovered, created,
developed or derived by Consultant either prior to or as a result of its provision of services
under this Agreement. Concepts, logos and straplines not selected by the City remain the
intellectual property of Consultant. Stock photography used for the demonstration of creative
concepts is not to be reproduced or published in any way without first negotiating usage
rights with the appropriate stock image provider. The pursuit of an official, legally -binding
trademark is the responsibility of the City.
1.14 WARRANTIES
Consultant shall provide the services and meet its obligations under this Agreement in a
timely and workmanlike manner, using knowledge and recommendations for performing the
services which meet generally accepted standards in Consultant's industry.
Consultant disclaims all other warranties, expressed or implied. Consultant does not in any
way warrant that Koha will operate without interruption or be error free.
Consultant shall have no liability for damages resulting from: hosting inoperability,
interruption due to product or delivered software malfunction (provided that regular daily backups
are conducted by Consultant), loss of profits, goodwill, damage or loss of data, or any other
indirect, special or consequential damages suffered by City. Consultant will in good faith and
using its best reasonable effort work to resolve any such issues.
1.15 INDEMNIFICATION
Consultant agrees to hold harmless and indemnify City, its officers, directors, and
employees, from and against suits, actions, legal proceedings, demands, costs, expenses,
losses, damages, fines, penalties, liabilities and claims, including but not limited to reasonable
expenses of litigation, court costs, reasonable defense attorneys' fees and other associated costs
and fees to the extent caused by the negligence or willful misconduct of the Consultant as
determined by the Court.
To the extent allowable by law, City agrees to hold harmless and indemnify
Consultant, its officers, directors, and employees, from and against suits, actions, legal
proceedings, demands, costs, expenses, losses, damages, fines, penalties, liabilities and claims,
including but not limited to reasonable expenses of litigation, court costs, reasonable defense
attorneys' fees and all other costs and fees to the extent caused by the negligence or willful
misconduct of the City as determined by the court.
1.16 ASSIGNMENT AND DELEGATION
The parties each hereby bind themselves, their successors, assigns and legal
representatives to each other with respect to the terms of this Agreement. Neither parry may
assign any rights or delegate any duties under this Agreement without the other parry's prior
written approval, which approval shall not be unreasonably withheld.
8
1.17 LOCAL, STATE AND FEDERAL TAXES
Consultant shall pay all income taxes, and FICA (Social Security and Medicare taxes)
incurred while performing services under this Agreement. The City will not do the following:
(1) Withhold FICA from Consultant's payments or make FICA payments on its
behalf;
(2) Make state and/or federal unemployment compensation contributions on
Consultant's behalf, or
(3) Withhold state or federal income tax from any of Consultant's payments.
If requested, the City shall provide Consultant with a certificate from the Texas State
Comptroller indicating that the City is a non-profit corporation and not subject to State of Texas
Sales and Use Tax.
1.18 COMPLIANCE WITH LAWS, CHARTER AND ORDINANCES
A. Consultant, its consultants, agents, employees and subcontractors shall use best
efforts to comply with all applicable federal and state laws, the Charter and Ordinances of
the City of Round Rock, as amended, and with all applicable rules and regulations
promulgated by local, state and national boards, bureaus and agencies. Consultant shall
further obtain all business and professional permits, licenses, required of Consultant to legally
render the services contracted for herein. Consultant is not required to provide or obtain any
software licenses on behalf of the City.
B. In accordance with Chapter 2270, Texas Government Code, a governmental entity
may not enter into a contract with a company for goods and services unless the contract contains
written verification from the company that it: (1) does not boycott Israel; and (2) and will not
boycott Israel during the term of the contract. The signatory executing this Agreement on behalf of
Consultant verifies that Consultant does not boycott Israel and will not boycott Israel during the
term of this Agreement.
1.19 FINANCIAL INTEREST PROHIBITED
Consultant covenants and represents that Consultant, its officers, employees, agents,
consultants and subcontractors will have no financial interest, direct or indirect, in the purchase
or sale of any product, materials or equipment that will be recommended or required hereunder.
1.20 CITY'S DESIGNATION OF REPRESENTATIVE
The City hereby designates the following representative authorized to act in its behalf
with regard to this Agreement:
9
Michelle Cervantes
Library Director
City of Round Rock
216 East Main Street
Round Rock, TX 78664
(512) 218-7010
mcervantes2roundrocktexas. gov
1.21 NOTICES
All notices and other communications in connection with this Agreement shall be in
writing and shall be considered given as follows:
(1) When delivered personally to recipient's address as stated herein; or
(2) Three (3) days after being deposited in certified or registered United States
mail, return receipt requested, with postage prepaid to the recipient's address as
stated in this Agreement.
Notice to Consultant:
Bywater Solutions LLC
P.O. Box 1346
Santa Barbara, CA 93102
Notice to City:
City Manager, City of Round Rock
221 East Main Street
Round Rock, TX 78664
/:\21711[0
Stephan L. Sheets, City Attorney
309 East Main Street
Round Rock, TX 78664
Nothing contained in this section shall be construed to restrict the transmission of routine
communications between representatives of the City and Consultant.
1.22 APPLICABLE LAW; ENFORCEMENT AND VENUE
This Agreement shall be enforceable in Round Rock, Texas, and if legal action is
necessary by either parry with respect to the enforcement of any or all of the terms or conditions
herein, exclusive venue for same shall lie in Williamson County, Texas. This Agreement shall
be governed by and construed in accordance with the laws and court decisions of Texas.
10
1.23 EXCLUSIVE AGREEMENT
The terms and conditions of this Agreement, including exhibits, constitute the entire
agreement between the parties and supersede all previous communications, representations, and
agreements, either written or oral, with respect to the subject matter hereof. The parties
expressly agree that, in the event of any conflict between the terms of this Agreement and any
other writing, this Agreement shall prevail. No modifications of this Agreement will be binding
on any of the parties unless acknowledged in writing by the duly authorized governing body or
representative for each party.
1.24 DISPUTE RESOLUTION
If a dispute arises under this Agreement, the parties agree to first try to resolve the
dispute with the help of a mutually selected mediator. If the parties cannot agree on a mediator,
the City shall select one mediator and Consultant shall select one mediator and those two
mediators shall agree upon a third mediator. Any costs and fees, other than attorney fees,
associated with the mediation shall be shared equally by the parties.
The City and Consultant hereby expressly agree that no claims or disputes between the
parties arising out of or relating to this Agreement or a breach thereof shall be decided by any
arbitration proceeding, including without limitation, any proceeding under the Federal
Arbitration Act (9 USC Section 1-14) or any applicable state arbitration statute.
1.25 ATTORNEYS FEES
In the event that any lawsuit is brought by one party against any of the other parties in
connection with this Agreement, the prevailing party shall be entitled to seek to recover its
reasonable costs and reasonable attorney fees in proportion to the judgment.
1.26 FORCE MAJEURE
Notwithstanding any other provisions hereof to the contrary, no failure, delay or default
in performance of any obligation hereunder shall constitute an event of default or breach of this
Agreement, only to the extent that such failure to perform, delay or default arises out of causes
beyond control and without the fault or negligence of the party otherwise chargeable with failure,
delay or default; including but not limited to acts of God, acts of public enemy, civil war,
insurrection, riots, fires, floods, explosion, theft, earthquakes, natural disasters or other
casualties, strikes or other labor troubles, which in any way restrict the performance under this
Agreement by the parties.
Consultant shall not be deemed to be in default of its obligations to the City if its failure
to perform or its substantial delay in performance is due to the City's failure to timely provide
requested information, data, documentation, or other material necessary for Consultant to
perform its obligations hereunder.
11
1.27 SEVERABILITY
The invalidity, illegality, or unenforceability of any provision of this Agreement or
the occurrence of any event rendering any portion of provision of this Agreement void shall in
no way affect the validity or enforceability of any other portion or provision of this Agreement.
Any void provision shall be deemed severed from this Agreement, and the balance of this
Agreement shall be construed and enforced as if this Agreement did not contain the particular
portion of provision held to be void. The parties further agree to amend this Agreement to
replace any stricken provision with a valid provision that comes as close as possible to the
intent of the stricken provision. The provisions of this Article shall not prevent this entire
Agreement from being void should a provision which is of the essence of this Agreement be
determined void.
1.28 STANDARD OF CARE
Consultant represents that it is specially trained, experienced and competent to perform
all of the services, responsibilities and duties specified herein and that such services,
responsibilities and duties shall be performed, whether by Consultant or designated
subconsultants, in accordance with that standard of care ordinarily exercised by
members of the same profession.
1.29 GENERAL AND MISCELLANEOUS
The section numbers and headings contained herein are provided for convenience only
and shall have no substantive effect on construction of this Agreement.
No delay or omission by either party in exercising any right or power shall impair such
right or power or be construed to be a waiver. A waiver by either party of any of the covenants
to be performed by the other or any breach thereof shall not be construed to be a waiver of any
succeeding breach or of any other covenant. No waiver of discharge shall be valid unless in
writing and signed by an authorized representative of the party against whom such waiver or
discharge is sought to be enforced.
This Agreement may be executed in multiple counterparts, which taken together shall be
considered one original. The City agrees to provide Consultant with one fully executed original.
[Signatures appear on the following page.]
12
IN WITNESS WHEREOF, the parties have executed this Agreement on the dates
hereafter indicated.
City of Round Rock, Texas
By: I wu-�
Printed aim : Y` 1 11
Title: . er
Date Signed:
For City, Attest:
By: S&4&'Va��
Sara L. White, City Clerk
For City, Approved as to Form:
By:
Stephan 14 Sheets, City A orney
13
Bywater Solutions LLC
By:
Printed Name: Nathan A Curulla
Title: Owner/CRO
Date Signed:
Exhibit "A"
ByWater
SOLUTIONS
Aspen Discovery
Implementation and Support
Aspen
Discovery
http://bywatersolutions.com
Headquarters: Portland, OR
East Coast Office: Trumbull, CT
Phone/Fax: 888-900-8944
s I wa r lutions. o
Welcome to the World of Open Source
At ByWater Solutions, our goal is to empower libraries to explore,
implement, and successfully use open source solutions such as the
Aspen Discovery System. We are flexible and responsive, offering
customized hosting, migration, training, development, and/or support
options according to our customers' needs. We are very excited that
you are considering Aspen and ByWater.
As a company, we believe that our clients' satisfaction is the most
meaningful measurement of continued success. We pride ourselves on
providing complete customer fulfillment in all we do. We truly believe
that the personalized attention and excellent value we provide are
perfect matches for the needs of your organization. Accessibility for
support issues is an area in which we pride ourselves, and is an
important differentiation between us and other similar support
providers.
Using open source software will not only help your library successfully
deliver online services to your users, but will also empower your staff
to control the direction of your software. If you have any further
questions about what ByWater Solutions or the open source
community as a whole can offer please consider us a resource. We
greatly appreciate your consideration in this project and hope to have
the opportunity to partner with you going forward.
Thank you ,
Nathan Curulla
Owner, CRO
Bywater
SOLUTIONS
About Aspen Discovery:
Aspen is a full -featured Discovery System that integrates with e-content and other
3rd party providers, giving your patrons comprehensive access to all of your
materials in one place. Aspen combines your library catalog with e-content, digital
archives and enrichment from all major third party providers, improves relevancy
and ease of use, provides native reading recommendations, displays all formats of
titles within one result (FRBR) and much more. Aspen was created to give users an
improved experience over other Discovery systems with less of an impact on
library budgets. For more information about Aspen please visit: htt s:
bywatersolutions.com/projects/aspen-discovery
Potter and the sorcerer s stone: '1
Harry Potter Series, Book
1)Harry nue ^s.�R seriesl vowmel
A-tha Harry potter (glustrated
1 5enes IL MG-BL 51-AR Pts. 12
Accelerated Reader E^gosh
Language
MMU
Choose a Format on ell
a,u,cw,rsesu
gook tz��'zotOaeare
® quick CoPY�e`'rswim
onswt
,,,k,
kor%CD Ouick CoPyvi w a
eP.60 C,_k_0u�ye xcmu,ewx.wc
�dr_�r.�k 3��Copy Vew
. a
Out
egook a des xodcxco�+r,cwxscss. hisvrorthwtxle
quick C-MV �,MWagreat destiMPro'�
ectofhisauntandu a aYa'ng
Rescues hom the wv hoo W td..,t arry W zardry
attending HoewaRsk�
r' 1
'- nv tbnK,m nrk+Jkwreu
may.
�'�artv„�`4i✓d'Meapa
a„ r Potter and the sorcerer's stone Harry Potter Series, Book 1
Harry pott
er Series, Boot
Harry Potter and the Chamber of Secrets Harry
Series, Book 4
Harry Potter and the goblet of fire Harry potter
Harry Potter and the prisoner of Azkaban Book
Harry Potter and the half blood prince Harry Potter Series, Book E
Harry Potter Birthday Party at Roosevelt Library
Harry Potter films - - Juvenile literature
Lanouaae
: L :1 11 All
Top Ranked 2417 Support:
Quality of support is the most important focus of our company and we pride
ourselves on the implementation of this key feature. ByWater Solutions has the
lowest customer to support personnel ratio in the business, supplying
confirmation of support requests within 20 minutes of receipt.
Our Support Package Includes But is Not Limited To:
924/7 tech support, regular backups to library data and servers,
anagement of system updates and enhancements.
*Technical Consulting
*Training questions
*Report Generation
*Bug fixes and the application of community or
customer sponsored development enhancements
*Training for all major updates in Aspen's functionality
io additional cost
-- OKeguiar updates to your Aspen system as new functionality
becomes available at no additional cost.
• Custom branding to the look and feel of the Discovery interface
ByWater Hosting Services:
ByWater Solutions offers a complete hosted environment on ByWater equipment
placed in the virtual networking cloud. This delivers improved
performance for both your staff and your users. Other functions
include maintenance of your server and management of databases
with real-time backups. —AWL
Bywater
SOLUTIONS
Aspen
Discovery
Item..
Cost:.''
Timeline
moon
Complete Aspen Install
4-6 Weeks for
and Customization
Completion
Completion
Unlimited Support
$7,500.00
24 Hour Support
and
Triple Redundancy
Annual Hosting
g
Per Year
Ni htl Backups
Nightly p
Live Webinar Training
Included
9 Hours of Live
Webinar Training
Total Year One Cost = $11,250.00
Total Year Two Cost = $7,500.00
City of Round Rock
J.ROUNO ROCK
TEXAS Agenda Item Summary
Agenda Number:
Title: Consider executing an Agreement with ByWater Solutions, LLC for the installation
and implementation of the Aspen Discovery System.
Type: City Manager Item
Governing Body: City Manager Approval
Agenda Date: 2/5/2021
Dept Director: Michelle Cervantes, Director
Cost: $18,750.00
Indexes: General Fund
Attachments: Bywater Solutions LLC - 24 mons 012921
Department: Library Department
Text of Legislative File CM-2021-037
Agreement for goods and services related to the installation and implementation of the Aspen Discovery
System for the Kona Integrated Library System. Procurement of one source, including books, papers and
other library materials. Term of this Agreement shall be for 24 months from the date of execution.
Cost: $18,750.00
Source of Funds: General Fund
City of Round Rock Page 1 of 1