CM-2021-111 - 4/23/2021ChgReg001-CORR_BudgetAdjustment_Voicegeployment (0415 21)
%J*Catapult Systems Change Request for City of Rougnd Rock
The Microsoft Consulting Company
Change Request
Client: City of Round Rock
Project: ChgReg001-CORR_BudgetAdjustment_VoiceDeployment
�(0415 21) (00469788).DOCX
Requested By:iohn BaIod
Client Approver: Laurie Hadley, City Manager
Change Title: Budget Adjustment
Change # 001
Date Submitted:
Change Description
This Change Request modifies Statement of Work (SoW) dated September 30, 2020.
Decision Due 1 4/8/2021
Date:
Phase 1 of the Project has been extended to include multiple porting events and has had to address unforeseen
support issues from the first porting event. This has caused a budget shortfall for Phase 2.
Budget Analysis:
Hours
Notes
Current Budget Remaining for Entire Budget
42.5
as of 3/26
Estimated work remaining for Phase 1
100
Remaining work shown in project plan
Remaining
-57.5
This is how much we would be short for Phase 1
Phase 2 Estimate
218
Additional Budget Requested
275.5
This is how much we need to finish Phasel and
Phase 2
Two Hundred and Seventy -Six (276) hours of additional budget is being requested to account for the budget
shortfall.
It should be noted that the dates for the porting events are dependent upon entities outside of City of Round
Rock and Catapult, therefore, we cannot provide dates for each event until they are confirmed by Provider.
Uhange Justification
Requested to cover budget to finish Phase 1 and Phase 2
Estimate Effect on Schedule and Project Cost
6u- 2 C),?— /— I
March 14, 2021 Client Confidential 1
•
i Catapult Systems
The Microsoft Consulting Company
i
Deliverable
Phase 1 and Phase 2
I-- -
Catapult Approval
Approver
Jim Booth
Signature
Client Approval
Approver I Laurie Hadley
Signature
ChgReg001-CORR_BudgetAdjustment VoiceDeployment (04 25 22)
100469788j.DOCx
Change Request for City of Round Rock
Revised End Date Estimate Hours Estimated Cost
Change Change
TBD 276 $ 47,024.00
Tota Is: 276 $47,024
New Project End Date-, TBD
Title Vice President, National
Practices
Am Booth
e%-Jim Booth, o_:Catapurt Systems, ou=Vice
Dat,2 President,
email-jim booth@catapultsystems.com, c-tg
$)21.o4.15 17:47s1 05'W
Title City Manager
ate
March 14, 2021 Client Confidential 2
City of Round Rock
Agenda Item Summary
Agenda Number:
Title: Consider executing a Change Request to the Statement of Work with Catapult
Systems, LLC for Microsoft Teams Voice Deployment.
Type: City Manager Item
Governing Body: City Manager Approval
Agenda Date: 4/23/2021
Dept Director: R. Heath Douglas
Cost: $47,024.00
Indexes: General Fund
Attachments: Catapult Change Request.pdf
Department: Information Technology
Text of Legislative File CM-2021-111
This Change Request modifies the Statement of Work which was executed by City Council on October 22,
2020 for item 2020-0290 regarding the implementation of Microsoft Teams Voice.
Two hundred and seventy-six (276) hours of additional budget is being requested to account for the budget
shortfall.
Phase 1 of the project was extended and these hours are needed to account for multiple number ports that
have been added due to numerous carrier issues during the first port and to address unforeseen technical
issues following this first number port. All of these phase 1 issues have caused a shortage in the hours
needed to complete prase 2 of the project.
Key milestones remaining in Phase 1:
1) Port remaining departments from Cisco phone system to Teams voice (Police, Fire, Library, Finance,
Utilities, Transportation, Administration, Planning
Key milestones in Phase 2:
1) Identify and implement replacement call center call queue solution for Utility Billing and Court
2) Port UB and Court call centers from the Cisco phone system to Teams voice
Cost: $47,024.00
City of Round Rock Page 1 of I
Agenda Item Summaty Condnued CM-2021-111
Source of Funds: General Fund
City of Round Rock Page 2 of 2