CM-2021-214 - 8/6/2021MAccela
2633 Camino Ramon, Suite 500
San Ramon, CA, 94583
Address Information
!: Nlr0.
City of Round Rock
221 E Main Street
Round Rock, Texas 78664
United States
Billing Name: Laurie Hadley
Billing Phone: 512-218-5410
Billing Email: Ihadley@roundrocktexas.gov
Proposed by: Caitlin Carter
Contact Phone:
Contact Email: ccarter@accela.com
Quote ID: Q-23254
Valid Through: 7/15/2021
Currency: USD
Renewal Order Form
Ship To:
City of Round Rock
221 E Main Street
Round Rock, Texas 78664
United States
Services
Year
Start Date
End Date
Term
Price
Qty. Net Total
(Months)
!
i
PublicSluff Pro CRM with
i Year 1
8/1/2021
7/31/2022
12
$6,203.82
1
$6,203.82
Mobile Apps (.ncludes
Microsoft Integration;
TOTAL:
$6,203.82
Services
Year
Start Date
End Date
Term
Price
Qty
Net Total
(Months)
I
PublicStuff Pro CRM with
Year 2
8/1/2022
7/31/2023
12
$6,389.94
1
$6,389.94
Mobile Apps (includes
i
Microsoft Integration)
TOTAL: T
$6,389.94
Services
Year
Start Date
End Date
Term
Price
Qty
Net Total
•
(Months)
I
PublicStuff Pro CRM with
Year 3
811/2023
T31r2024
S2 k
$6,581.63
1
$6,581.63
Mobile Apps (includes
Microsoft Integration)
'
TOTAL:
$6,581.63
Page 1 of
Pricing Summary
Period
Net Total
Year 1
$ 6,203.82
Year 2
$ 6,389.94
Year 3
$ 6,581.63
Total
Page 2 of 4
$19,175.39
Renewal Terms/Information:
General Information
Governing
Agreement(s)
This Order Form will be governed by the applicable terms and conditions. If those terms and
conditions are non-existent, have expired or have otherwise been terminated, the following
terms at https://www.accela.com/terms/ will govern as applicable, based on the Customer's
purchase.
Order Terms
Order Start Date
Unless otherwise specified in the Special Order Terms:
• Software Licenses & Subscriptions start on the date of delivery by Accela;
• Hosting and Support start on Accela's delivery of the software hosted and/or
supported;.
Order Duration
Unless otherwise specified in the Special Order Terms:
• Subscriptions continue from the Order Start Date through the number of months
listed in this Order Form (or if not listed, twelve (12) months). Thereafter
Subscriptions automatically renew annually as calculated from Order Start Date of
Customer's first Subscription purchase.
• Any Software Licenses or Hardware are one-time, non-refundable purchases.
• Hosting and Support continue from the Order Start Date through the number of
months listed in this Order Form (or if not listed, twelve (12) months).
• Professional Services continue for the duration as outlined in the applicable
Statement of Work, Exhibit or the Governing Agreement, as applicable.
Special Order Terms
This Order Form replaces al. previous order forms for the terms listed above and will govern
the Software, Maintenance, and/or Services items listed on this Order Form.
• In the event of an inconsistency between this Order Form, any governing
agreement, purchase order, or invoice, the Order Form shall govern as it pertains
to this transaction.
• For Software Licenses, Accela may terminate this Order Form in the event the
Software is phased out across Accela's customer base. In such event, Accela will
provide Customer sufficient advance notice and the parties will mutually agree to
a migration plan for converting Customer to another Accela generally -available
offering with ccmparable functionality.
Payment Terms
Currency
USD
Invoice Date
Unless otherwise stated in the Special Payment Terms, Invoice for the Grand Total above will
be issued on the Order Start Date.
Payment Due Date
Unless otherwise stated in the Special Payment Terms or the Governing Agreement(s), all
payments are due on the Invoice Date and payable net 30 days.
Special
None unless otherwise specified in this location.
Payment
Terms
Page 3 of 4
Purchase Order If Customer requires PO number on invoices, it must be provided below and Customer must
provide a copy of the PO prior to invoice issuance. If no PO number provided prior to invoice
issuance date, invoices issued on this Order Form will be valid without a PO reference.
Accele, Inc.
Signature:
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Title:
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Customer
Signature:
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Page 4 of 4
JRGUNo ROCK
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City of Round Rock
Agenda Item Summary
Agenda Number:
Title: Consider executing a three (3) year Renewal Order Form with Accela, Inc. for
PublicStuff Pro Software Maintenance and Support.
Type: City Manager Item
Governing Body: City Manager Approval
Agenda Date: 8/6/2021
Dept Director: Heath Douglas, CIO
Cost: $19,175.39
Indexes: General Fund
Attachments: Accela Renewal Form
Department: Information Technology
Text of Legislative File CM-2021-214
Purchase approval for FY2021 Annual Software renewal of PublicStuff online service request solution with
Accela, Inc. The PublicStuff solution provides citizens the ability to submit service requests through an
online web form or the City's mobile app. The mobile app platform also provides citizens access to
important City information including news, events, park locations, recycle dates, and council agendas and
recordings. Service requests through PublicStuff are integrated into the City's work order management
system to provide a seamless assignment through resolution process while communicating with the
submitter on the status of their request.
Cost: $19,175.39
Source of Funds: General Fund
City of Round Rock Page 1 of 1