CM-2022-211 - 9/9/2022WT UPQATED: March 2022
EBSCO LICENSE AGREEMENT
Standard
By using the services available at this site or by making the services available to Authorized Users, the
Authorized Users and the Licensee agree to comply with the following terms and conditions (the "Agreement").
For purposes of this Agreement, "EBSCO" is EBSCO Publishing, Inc.; the "Licensee" is the entity or institution that
makes available databases and services offered by EBSCO; the "Sites" are the Internet websites offered or
operated by Licensee from which Authorized Users can obtain access to EBSCO's Databases and Services; and
the "Authorized User(s)" are employees, students, registered patrons, walk-in patrons, or other persons
affiliated with Licensee or otherwise permitted to use Licensee's facilities and authorized by Licensee to access
Databases or Services. "Authorized User(s)" do not include alumni of the Licensee. "Services" shall mean
EBSCOhost, EBSCO Discovery Service, EBSCO eBooks, Flipster and related products to which Licensee has
purchased access or a subscription. "Services" shall also include audiobooks and eBooks to which a Licensee has
purchased access or a subscription and periodicals to which Licensee has purchased a subscription. "Databases"
shall mean the products made available by EBSCO. EBSCO disclaims any liability for the accuracy, completeness
or functionality of any material contained herein, referred to, or linked to. Publication of the servicing
information in this content does not imply approval of the manufacturers of the products covered. EBSCO
assumes no responsibility for errors or omissions nor any liability for damages from use of the information
contained herein. Persons engaging in the procedures included herein do so entirely at their own risk.
I. LICENSE
A. EBSCO hereby grants to the Licensee a nontransferable and non-exclusive right to use the Databases and
Services made available by EBSCO according to the terms and conditions of this Agreement. The Databases and
Services made available to Authorized Users are the subject of copyright protection, and the original copyright
owner (EBSCO or its licensors) retains the ownership of the Databases and Services and all portions thereof.
EBSCO does not transfer any ownership, and the Licensee and Sites may not reproduce, distribute, display,
modify, transfer or transmit, in any form, or by any means, any Database or Service or any portion thereof
without the prior written consent of EBSCO, except as specifically authorized in this Agreement.
B. The Licensee is authorized to provide on -site access through the Sites to the Databases and Services to any
Authorized User. The Licensee may not post passwords to the Databases or Services on any publicly indexed
websites. The Licensee and Sites are authorized to provide remote access to the Databases and Services only to
their patrons as long as security procedures are undertaken that will prevent remote access by institutions,
employees at non -subscribing institutions or individuals, that are not parties to this Agreement who are not
expressly and specifically granted access by EBSCO. For the avoidance of doubt, if Licensee provides remote
access to individuals on a broader scale than was contemplated at the inception of this Agreement then EBSCO
may hold the Licensee in breach and suspend access to the Database(s) or Services. Remote access to the
Databases or Services is permitted to patrons of subscribing institutions accessing from remote locations for
personal, non-commercial use. However, remote access to the Databases or Services from non -subscribing
Institutions Is not allowed if the purpose of the use is for commercial gain through cost reduction or
avoidance for a non -subscribing Institution.
C. Licensee and Authorized Users agree to abide by the Copyright Act of 1976 as well as by any contractual
restrictions, copyright restrictions, or other restrictions provided by publishers and specified in the Databases or
2-'— 2 Z 2� ` / www.ebsco.com
Standard License Agreement Page I 1
Services. Pursuant to these terms and conditions, the Licensee and Authorized Users may download or print
limited copies of citations, abstracts, full text or portions thereof, provided the information is used solely in
accordance with copyright law. Licensee and Authorized Users may not publish the information. Licensee and
Authorized Users shall not use the Database or Services as a component of or the basis of any other publication
prepared for sale and will neither duplicate nor alter the Databases or Services or any of the content therein in
any manner, nor use same for sale or distribution. Licensee and Authorized Users may create printouts of
materials retrieved through the Databases or Services online printing, offline printing, facsimile or electronic
mail. All reproduction and distribution of such printouts, and all downloading and electronic storage of materials
retrieved through the Databases or Services shall be for internal or personal use. Downloading all or parts of the
Databases or Services in a systematic or regular manner so as to create a collection of materials comprising all or
part of the Databases or Services is strictly prohibited whether or not such collection is in electronic or print
form. Notwithstanding the above restrictions, this paragraph shall not restrict the use of the materials under the
doctrine of "fair use" as defined under the laws of the United States. Publishers may impose their own
conditions of use applicable only to their content. Such conditions of use shall be displayed on the computer
screen displays associated with such content. The Licensee shall take all reasonable precautions to limit the
usage of the Databases or Services to those specifically authorized by this Agreement.
D. Authorized Sites may be added or deleted from this Agreement as mutually agreed upon by EBSCO and
Licensee.
E. Licensee agrees to comply with the Copyright Act of 1976, and agrees to indemnify EBSCO against any actions
by Licensee that are not consistent with the Copyright Act of 1976.
F. The computer software utilized via EBSCO's Databases and Service(s) is protected by copyright law and
International treaties. Unauthorized reproduction or distribution of this software, or any portion of it, is not
allowed. User shall not reverse engineer, decompile, disassemble, modify, translate, make any attempt to
discover the source code of the software, or create derivative works from the software.
G. The Databases are not intended to replace Licensee's existing subscriptions to content available in the
Databases.
H. Licensee agrees not to include any advertising in the Databases or Services.
II. LIMITED WARRANTY AND LIMITATION OF LIABILITY
A. EBSCO and its licensors disclaim all warranties, express or implied, including, but not limited to, warranties of
merchantability, noninfringement, or fitness for a particular purpose. Neither EBSCO nor its licensors assume or
authorize any other person to assume for EBSCO or its licensors any other liability in connection with the
licensing of the Databases or the Services under this Agreement and/or its use thereof by the Licensee and Sites
or Authorized Users.
B. THE MAXIMUM LIABILITY OF EBSCO AND ITS LICENSORS, IF ANY, UNDER THIS AGREEMENT, OR ARISING OUT
OF ANY CLAIM RELATED TO THE PRODUCTS, FOR DIRECT DAMAGES, WHETHER IN CONTRACT, TORT OR
OTHERWISE SHALL BE LIMITED TO THE TOTAL AMOUNT OF FEES RECEIVED BY EBSCO FROM LICENSEE
HEREUNDER UP TO THE TIME THE CAUSE OF ACTION GIVING RISE TO SUCH LIABILITY OCCURRED. IN NO EVENT
SHALL EBSCO OR ITS LICENSORS BE LIABLE TO LICENSEE OR ANY AUTHORIZED USER FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES RELATED TO THE USE OF THE DATABASES OR
www.ebsco.com
Standard Ucense Agreement Page 12
SERVICES OR TO THESE TERMS AND CONDITIONS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
C. Licensee is responsible for maintaining a valid license to the third -party resources configured to be used via
the Services (if applicable). EBSCO disclaims any responsibility or liability for a Licensee accessing the third -party
resources without proper authorization.
D. EBSCO is not responsible if the third -party resources accessible via the Services fail to operate properly or if
the third -party resources accessible via the Services cause issues for the Licensee. While EBSCO will make best
efforts to help troubleshoot problems, Licensee acknowledges that certain aspects of functionality may be
dependent on third party resource providers who may need to be contacted directly for resolution.
Ill. PRICE AND PAYMENT
A. License fees have been agreed upon by EBSCO and the Licensee, and include all retrospective issues of the
Product(s) as well as updates furnished during the term of this Agreement. The Licensee's obligations of
payment shall be to EBSCO or its assignee. Payments are due upon receipt of invoice(s) and will be deemed
delinquent if not received within thirty (30) days. Delinquent invoices are subject to interest charges of 12% per
annum on the unpaid balance (or the maximum rate allowed by law if such rate is less than 12%). The Licensee
will be liable for all costs of collection. Failure or delay in rendering payments due EBSCO under this Agreement
will, at EBSCO's option, constitute material breach of this Agreement. If changes are made resulting in
amendments to the listing of authorized Sites, Databases, Services and pricing identified in this Agreement, pro
rata adjustments of the contracted price will be calculated by EBSCO and invoiced to the Licensee and/or Sites
accordingly as of the date of any such changes. Payment will be due upon receipt of any additional pro rata
Invoices and will be deemed delinquent if not received within thirty (30) days of the invoice dates.
B. Taxes, if any, are not included in the agreed upon price and may be invoiced separately. Any taxes applicable
to the Database(s) under this Agreement, whether or not such taxes are invoiced by EBSCO, will be the exclusive
responsibility of the Licensee and/or Sites.
IV. TERMINATION
A. In the event of a breach of any of its obligations under this Agreement, Licensee shall have the right to
remedy the breach within thirty (30) days upon receipt of written notice from EBSCO. Within the period of such
notice, Licensee shall make every reasonable effort and document said effort to remedy such a breach and shall
institute any reasonable procedures to prevent future occurrences of such breaches. If the Licensee fails to
remedy such a breach within the period of thirty (30) days, EBSCO may (at its option) terminate this Agreement
upon written notice to the Licensee.
B. If EBSCO becomes aware of a material breach of Licensee's obligations under this Agreement or a breach by
Licensee or Authorized Users of the rights of EBSCO or its licensors or an infringement on the rights of EBSCO or
Its licensors, then EBSCO will notify the Licensee immediately in writing and shall have the right to temporarily
suspend the Licensee's access to the Databases or Services. Licensee shall be given the opportunity to remedy
the breach or infringement within thirty (30) days following receipt of written notice from EBSCO. Once the
breach or infringement has been remedied or the offending activity halted, EBSCO shall reinstate access to the
Databases or Services. If the Licensee does not satisfactorily remedy the offending activity within thirty (30)
days, EBSCO may terminate this Agreement upon written notice to the Licensee.
C. The provisions set forth in Sections I, II and V of this Agreement shall survive the term of this Agreement and
shall continue in force into perpetuity.
www.ebsco.com
Standard License Agreement Page 13
V. NOTICES OF CLAIMED COPYRIGHT INFRINGEMENT
EBSCO has appointed an agent to receive notifications of claims of copyright infringement regarding materials
available or accessible on, through, or in connection with our services. Any person authorized to act for a
copyright owner may notify us of such claims by contacting the following agent: Kim Stam, EBSCO Publishing, 10
Estes Street, Ipswich, MA 01938; phone: 978-356-6500, fax: 978-356-5191; email: kstam@ebsco.com. In
contacting this agent, the contacting person must provide all relevant information, including the elements of
notification set forth in 17 U.S.C. 512.
VI. GENERAL
A. Neither EBSCO nor its licensors will be liable or deemed to be in default for any delays or failure in
performance resulting directly or indirectly from any cause or circumstance beyond its reasonable control,
including but not limited to acts of God, war, riot, embargoes, acts of civil or military authority, rain, fire, flood,
accidents, earthquake(s), strikes or labor shortages, transportation facilities shortages or failures of equipment,
or failures of the Internet.
B. This Agreement and the license granted herein may not be assigned by the Licensee to any third party
without written consent of EBSCO.
C. If any term or condition of this Agreement is found by a court of competent jurisdiction or administrative
agency to be invalid or unenforceable, the remaining terms and conditions thereof shall remain in full force and
effect so long as a valid Agreement is in effect.
D. If the Licensee and/or Sites use purchase orders in conjunction with this Agreement, then the Licensee and/or
Sites agree that the following statement is hereby automatically made part of such purchase orders: "The terms
and conditions set forth in the EBSCO License Agreement are made part of this purchase order and are in lieu of
all terms and conditions, express or implied, in this purchase order, including any renewals hereof."
E. This Agreement and our Privacy Policy represent the entire agreement and understanding of the parties with
respect to the subject matter hereof and supersede any and all prior agreements and understandings, written
and/or oral. There are no representations, warranties, promises, covenants or undertakings, except as described
In this Agreement and our Privacy Policy.
F. EBSCO grants to the Licensee a non -transferable right to utilize any IP addresses provided by EBSCO to
Licensee to be used with the Services. EBSCO does not transfer any ownership of the IP addresses it provides to
Licensee. In the event of termination of the Licensee's license to the Services, the Licensee's right to utilize such
IP addresses will cease.
G. All information that EBSCO collects when Licensee accesses, uses, or provides access to, the Databases and
Services is subject to EBSCO's Privacy Policy, which Is incorporated herein by reference. By accessing or using the
Databases and/or Services, you consent to all actions taken by EBSCO with respect to your information in
compliance with the Privacy Policy.
www.obsco.com
Standard License Agreement Page 14
DATA PROCESSING ADDENDUM
This Data Processing Addendum (the "Addendum") supplements the EBSCO License Agreement (the
"Agreement") between the Customer ("Customer") and EBSCO Publishing, Inc. ("EBSCO").
1. Definitions
1.1 For the purpose of this Addendum the terms, "Controller," "Processor," "Data Subject," "Personal
Data," "Personal Data Breach," "Processing," "Subprocessor," and "Supervisory Authority" shall
have the same meanings as in applicable Data Protection Legislation, and their related terms shall be
construed accordingly.
1.2 "Appropriate technical and organizational measures" shall be interpreted in accordancewith
applicable Data Protection Legislation.
1.3 "Customer Personal Data" means the Personal Data that is provided by Customer to EBSCO or that is
processed by EBSCO on Customer's behalf in connection with the Agreement.
1.4 "Data Protection Legislation" means all applicable data protection and privacy legislation in force
from time to time where EBSCO does business, including the General Data Protection Regulation,
Regulation (EU) 2016/679 of the European Parliament and of the Council (the "GDPR"), the Privacy
and Electronic Communications Directive 2002/58/EC (as updated by Directive 2009/136/EC), the
California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100, et seq. (the "CCPA"), and all
other applicable laws and regulations relating to the Processing of Personal Data, including any
legislation that implements or supplements, replaces, repeals and/or supersedes any of the
foregoing.
1.5 "International Data Transfer" means the transfer (either directly or via onward transfer) of Personal
Data from within the European Economic Area/United Kingdom (as applicable) to a country not
recognized by the European Commission as providing an adequate level of protection for Personal
Data (as described in the GDPR).
1.6 "User Personal Data" means the Personal Data provided directly by Customer's end users to EBSCO
through the products and services purchased by Customer.
2. Data Processing: EBSCO as Processor for Customer
2.1 Where Customer Personal Data is processed by EBSCO, EBSCO will act as the Processor and the
Customer will act as the Controller.
2.1.1 Subiect Matter. The subject matter of the Processing is the Customer Personal Data.
2.1.2 Duration, The Processing will be carried out for the duration set forth in the Agreement.
2.1.3 Nature and Purpose. The purpose of the Processing is the provision of products and
services to the Customer purchased by the Customer from time to time.
2.1.4 Tvae.of Customer Personal Data and Data Subjects. Customer Personal Data consists of
the following categories of Information relevant to the following categories of Data
Subjects:
www.ebsco.com
Standard License Agreement
Page 15
(a) Representatives of Customer: name, address; email address; billing information;
login credentials; geolocation data; and professional affiliation.
(b) Customer's end users of the EBSCO products and services purchased by Customer
(where personalized account information is provided to EBSCO by Customer):
name; address; and email address.
2.2 EBSCO shall not Process Customer Personal Data other than on the Customer's documented
instructions (as set forth in this Addendum or the Agreement or as otherwise directed by Customer
in writing). EBSCO will not Process Customer Personal Data for any purpose, including for any
commercial purpose, other than for the specific purpose of performing the services specified in the
Agreement. if Processing of Customer Personal Data inconsistent with the foregoing provisions of
this section is ever required by applicable Data Protection Legislation to which EBSCO is subject,
EBSCO shall, to the extent permitted by applicable Data Protection Legislation, inform the Customer
of that legal requirement before proceeding with the relevant Processing of that Customer Personal
Data.
2.3 EBSCO will notify Customer promptly if, in EBSCO's opinion, an instruction for the Processing of
Customer Personal Data infringes applicable Data Protection Legislation.
2.4 EBSCO shall ensure that all personnel who have access to and/or Process the Customer Personal Data
are subject to confidentiality undertakings or professional or statutory obligations of confidentiality.
2.5 EBSCO shall, in relation to the Customer Personal Data, implement appropriate technical and
organizational measures to protect against unauthorized or unlawful Processing of Customer
Personal Data and against accidental loss or destruction of, or damage to, Customer Personal Data.
When considering what measure is appropriate, each party shall have regard to the state of good
practice, technical development and the cost of implementing any measures to ensure a level of
security appropriate to the harm that might result from such unauthorized or unlawful Processing or
accidental loss or destruction, and to the nature of the data to be protected.
2.6 EBSCO shall assist Customer, taking into account the nature of the Processing, (A) by appropriate
technical and organizational measures and where possible, in fulfilling Customer's obligations to
respond to requests from data subjects exercising their rights under Applicable Data Protection
Legislation; (8) in ensuring compliance with the obligations pursuant to Articles 32 to 36 of the GDPR,
taking into account the nature of the Processing and the information available to EBSCO; and (C) by
making available to Customer all information reasonably requested by Customer for the purpose of
demonstrating that Customer's obligations relating to the appointment of processors as set out in
Article 28 of the GDPR have been met.
2.7 EBSCO shall promptly notify Customer upon becoming aware of any confirmed Personal Data Breach
affecting the Customer Personal Data.
2.8 Upon termination of the Agreement, EBSCO shall, at Customer's election, securely delete or return
Customer Personal Data and destroy existing copies unless preservation or retention of such
Customer Personal Data is required by any applicable law to which EBSCO is subject.
2.9 EBSCO shall allow Customer and Customer's authorized representatives to access and review up-to-
date attestations, reports, or extracts thereof from independent bodies le.g. external auditors, data
www.ebsco.com
Standard License Agreement Page 16
protection auditors) or suitable certifications, or to conduct audits or inspections to ensure
compliance with the terms of this Addendum. Any audit or inspection must be conducted during
EBSCO's regular business hours, with reasonable advance notice to EBSCO and subject to reasonable
confidentiality procedures. In addition, audits or inspections shall be limited to once per year.
EBSCO shall, in the event of third -party subprocessing that is subject to Data Protection Legislation,
(A) inform Customer and obtain its prior written consent (execution of this Addendum shall be
deemed as Customer's prior written consent to such third -party subprocessing); (B) provide a list of
third -parry Subprocessors upon Customer's request; and (C) inform Customer of any intended
changes to third -party Subprocessors, and give Customer a reasonable opportunity to object to such
changes. If EBSCO provides Personal Data to third -party Subprocessors, EBSCO will include in its
agreement with any such third -party Subprocessor terms which offer at least the same level of
protection for the Customer Personal Data as those contained herein and as are required by
applicable Data Protection Legislation.
3. Data Processing: EBSCO as Joint Controller With Customer
3.1 EBSCO and Customer shall act as joint Controllers with respect to User Personal Data.
3.2 EBSCO shall be responsible for providing Customer's end user Data Subjects with the information
required under GDPR Articles 13 and 14 (including by identifying a contact point for Data Subjects)
before processing User Personal Data, and with informing Customer's end users of the essence of
EBSCO's arrangement with Customer.
3.3 EBSCO shall provide Customer's end user Data Subjects with the ability to exercise their individual
rights with respect to User Personal Data within a self-service portal.
4. International Data Transfer
4.1 To the extent that any Customer Personal Data is subject to any International Data Transfer, the
parties agree to be bound by, and all terms and provisions of the Controller to Processor Standard
Contractual Clauses adopted by the European Commission ("Processor Model Clauses") shall be
incorporated by reference to this Addendum with the same force and effect as though fully set forth
in this Addendum, wherein:
4.1.1 Customer is the "data exporter" and EBSCO International, Inc. is the "data importer;" and
4.1.2 The provisions of Module Two are incorporated; the provisions under Modules One,
Three, and Four, the footnotes, and Clauses 9,11(a) Option and 17 Option 1 are omitted;
the clauses shall be governed by the law of Ireland; and the competent supervisory
authority is Ireland.
4.2 To the extent that any User Personal Data is subject to any International Data Transfer, the parties
the parties agree to be bound by, and all terms and provisions of the Controller to Controller
Standard Contractual Clauses adopted by the European Commission ("Controller Model Clauses")
shall be incorporated by reference to this Addendum with the same force and effect as though fully
set forth in this Addendum, wherein:
4.2.1 Customer is the "data exporter" and EBSCO is the "data importer;" and
4.2.2 The provisions of Module One are incorporated; the provisions under Modules Two,
www.ebsco.com
Standard License Agreement Page 17
Three and Four, the footnotes, and Clauses 9,11(a) Option and 17 Option 1 are omitted;
the clauses shall be governed by the law of Ireland; and the competent supervisory
authority is Ireland.
4.3 The Processor Model Clauses and Controller Model Clauses shall be collectively, the "Standard
Contractual Clauses." The applicable version of the Standard Contractual Clauses is those which were
approved by the European Commission on June 4, 2021. In the event that the Standard Contractual
Clauses are updated, replaced, amended or re -issued by the European Commission (with the
updated Standard Contractual Clauses being the "New Contractual Clauses") during the term of this
Addendum, the New Contractual Clauses shall be deemed to replace the Standard Contractual
Clauses and the parties undertake to be bound by the terms of the New Contractual Clauses effective
as of the date of the update (unless either party objects to such change) and the parties shall execute
a form of the New Contractual Clauses.
4.4 The descriptions required by the Annexes of the Standard Contractual Clauses are replaced by the
information in Schedule 1, Schedule 2, and Schedule 3 of this Addendum.
4.5 To the extent that the UK Information Commissioner's Office issues any standard contractual clauses
for the purpose of making lawful International Data Transfers during the term of this Addendum that
will impact the transfers of Customer Personal Data or User Personal Data (with such clauses being
the "UK Standard Contractual Clauses"), to the extent possible, the UK Standard Contractual Clauses
shall be deemed to be incorporated into this Addendum and the parties undertake to be bound by
the terms of the UK Standard Contractual Clauses effective as of the date of their issuance (unless
either party objects to such change) and the parties shall execute a form of the UK Standard
Contractual Clauses.
www,ebsco.com
Standard License Agreement Page 18
Annex I
List of Parties and Description of
Data Transfers
A. LIST OF PARTIES
Data exporter(s): (identity and contact details of the data exporter(s) and, where applicable, of its/their data
protection officer and/or representative in the European Union]
1. Name:
Address:
Contact person's name, position and contact details:
Activities relevant to the data transferred under these Clauses:
Signature and date:
Role (controller/processor):
2. Additional Information:
Data Importer(s): [identity and contact details of the data importer(s), including any contact person with
responsibility for data protection]
1. Name: EBSCO Publishing, Inc.
Address:10 Estes Street, Ipswich, MA 01938
Contact person's name, position and contact details:
Activities relevant to the data transferred under these Clauses: Academic and scholastic research, creation
and customization of user profiles
Signature and date:
Role (controller/processor): Joint Controller/Processor
2. Additional Information: N/A
B. DESCRIPTION OF TRANSFER
Categories of data subjects whose personal data is transferred: Entity information required for handling
the subscription and users of applications, including but not limited to students, teachers, employees,
authors
Categories of personal data transferred: First name, last name, email address, authentication information,
search information, research notes
Sensitive Data transferred (if applicable), and applied restrictions or safeguards that fully take into
consideration the nature of the data and the risks involved: Not Applicable
The frequency of the transfer (e.g. whether the data is transferred on a one-off or continuous basis):
Continuous
www.ebsco.com
Standard License Agreement page 19
Nature of the processing: Providing access to EBSCO databases; storing user information in customized
profiles; facilitating the retrieval of user search history
Purpose(s) of the data transfer and further processing: To perform the obligations between the parties, per
the Agreement, to provide research tools, to personalize the experience and to prevent harvesting. The
period for which the personal data will be retained, or, if that is not possible, the criteria used to determine
that period: As long as reasonably necessary, some personalization information will be held until deletion is
requested by a customer or user.
For transfers to (sub-) processors, also specify subject matter, nature and duration of the processing:
Subject Matter: First name, last name, email address, authentication information, search information,
research notes
Nature of processing: The nature of processing includes the Following: Data storage and software delivery,
consent management, fulfilling data subject rights requests. Please also see Annex III, List of Subprocessors,
for comprehensive information about how specific subprocessors process data.
Duration: Continuous
C. COMPETENT SUPERVISORY AUTHORITY
The competent supervisory authority, in accordance with Clause 13, is the Supervisory Authority of Ireland.
www.ebsco.com
Standard License Agreement Page 110
Annex II
Technical and Organizational
Measures Including Technical and
Organizational Measures to Ensure
the Security of Data
EBSCO shall maintain and use appropriate safeguards to prevent the unauthorized access to or use of Customer
Personal Data and to implement administrative, physical and technical safeguards to protect Customer Personal
Data. Such safeguards shall include:
1. Network and Application Security and Vulnerability Management
2. Logical access controls
I Secure media disposal controls
4. Logging Controls
5. Personnel Controls
6. Physical security and environmental controls
www.ebsco.com
Standard License Agreement Page 111
Annex III
List of Subprocessors
MODULE TWO: Transfer controller to processor
Lost Updated: March 21, 2022
The controller has been notified of the use of the following sub -processors:
Data Center Facility Providers
The following providers are used to store EBSCO data and deliver EBSCO products and services.
Amason Web Services JAWS)
Velocity Cloud (Navisite)
' Markley Group
Most EBSCO products primarily use
AWS for data storage and software
delivery
Software delivery platform, hosting
and services.
EBSCO uses the Manley data center
as backup to its main legacy data
center in Ipswich, MA.
United States for most products.
Certain products allow customers to
choose hosting options in other
United States
United States
Software as a Service
The various software packages below are used to monitor, manage and/or enhance the platform
Amplitude
Application metrics and analysis tool
United States
United States
Autho
SSO Authentication Services
Churnzero
Product usage analysis
United States
FullStory
Application metrics and analysis tool
United States
Microsoft
Used by EBSCO employees for email
United States
and document share, as well as
communication through Microsoft
teams.
Data Subject Access Right request
OneTrust
United States
software and consent management
forms.
Optimisely
_
Application feature optimization,
United States
ex erimentation, and rollout tool
Osano
Consent management forms
_
United States
www.ebsco.com
Standard Utense Agreement Page 112
Staff Augmentation
EBSCO augments its internal staff with assistance from the following staffing providers
1pft§r Software development support India
EDAM Software development support India, Eastern
NES ry Customer support staff augmentation. India
NES Staff work within EBSCO managed
offices using EBSCO managed
workstations.
Resold Products
EBSCO resells the following products that hold personal information
OpenAthens I Single Sign On Service for customers. I United Kingdom
www.ebsco.corn
Standard license Agreement Page 113
Log in to EBSCONET using www.ebsconet.com/databases.
EBSCONET see the overview of
OAM INKAW»«feft your order on the
Database Offers tab
owws. ort.rs
FNINiview(l) CM* Of AvofWWP)
hodun kme Off" Dale
SOLWDEI -'MftATeal O&MWzM
. HV 44" h11K7Mdong CMPWO
.. order is in the
«� LN For Review tab
GPdM GmbdsOba Rgrta SYralr afReraWan
DA& MOWn
...Orwr. click on this arrow to
re R..lrw1 o«;awm. see the order details
lYeiW M..fa oLl.rm
i � sn+foDrrm>r•ren vwrztw
Hfaf.anUeL Irurered� Csffeplale
PW&Amr 4-00e
N"# iM (W.W TW
PMFIUWKRM
I RCow"UO 6DW2
U111"T
2SOOWAI WH"LN OfdWID
MEW ^UBRAW
OALLALIXM 1f INSNUM T
ZMWAUCWKELLa1
USA
VAUA .Ill PARR
USA
O f"M SWref.eteedE6e Wre
Ad" DupLr 1K
Q7aLMa2 fITLM OedTSuWae
rfffdMldir RfNOfo b0e0lb Pe"
SepWOleMdeNATM 05MMW OOSe=1 LQWnUW
NufrM'ktMwrrowM ON 911m OSI 0100 owlO= is MUID
WaSSSOW
SUDWPoerM ►AEIORCOLLEGELr6�
hse:lO,OW US)
TMaIhale: 10AMM tW
W.4 SUDW a Tralfdrs Terms and ca "One —*n k*V
r raOFnCO1111afmmianSM4Knadrr; onWEESCOrnduWin,rn[
AR O&W raWrree.
Saner OSM
IOOOM =
Towpa • 10DOO.00 USO
AWRO."(11 OWW"M
AW9AdM
Iretla Mffffle Ube+Oeee
AflfeW
S SWNDU edhhdf.
DSI LF"ie
wr. Ito" OSO
MM W RdrrAMMnal [&T4*M
IeMI«
^ cam
@XftAft"s 9eVWONn
to approve the order
Oqc�v 4S4\
►ARKIRUNNERVIV
►AMNCOLLEGEUS SUMIT
LMIMRf
IMINALNUTHILLLN Df a,W
(and to see the Terms
MEOICALIIERK
"
OALLILS.r117S7» 'Nu,o«E'
�"
and Conditions] click
LAVA& TX
°�,a7sTr
T ... and choose
on the Action button ... Approve
im APO
Yawlff.eref.rk.rra
"Mom"
Le:
1173-40"31011M
Yr17S ftm
PrW"V*U*.[efff
WhWd*tMeerae
T1MM11N" I11POM a ""Oft Rio
Mana.eefaaens OWreeh ftelm" pI"MI SIM"LRO
'eaooYa Jwo-a T •� cr�Saardl CuxnlrrfnMtelWIM• Mae � "�"~"'a"�'�"�
EBSCONET Order Approval x I AA +~aatgwe
fPe+. r araY.rrwa, rMr+e ••—+� �� Order ilbtataabm Note
R +Sadrerr f7ftrf
°"°"a°'" see the Terms
`°'1 % "t " and Conditions...
VR WMW k raJrrnnt Tama
SotrMOar[traTl Ili Teat re.e rsperell�d u[lwanhdhosuntad pfhv (r perlrlwetsrKaruedby dfKL ea tltenorde
jD pep
tbdlwenlKYIeN1lalirW4tplate otm.Mpya raiyaeMlrwdadwfltfall[hRtaereetrade payexrr pflmeblgWo[o"M
whft mgdpftk%ieynuvddlrt baefrrKef/tWMreel[i. trReeen al 1 poem pK feraeh
dl.aad top" - feeef.td peer Oar Taayl NW klrokedata eaoern aed Wrdbblwka
Hndloelr�Caeeealewe wa Meaa alde[dwrlar►wberttbttanffw+..drwrde8rr.
iryo�klarMtfsirT MaloetLIAdata 0Myckh"•Wb-r• ae6rwfledjeaMaanatotherarnnand[wWaombebw
Law" "PWALIk'NALLN
eeuletece•. r:w srv-. �r:s
> IlCofMUNIV1T dWlS.Tx 737. ..ro. and any notes
` 'W"r'""µ inVIA """`a`1dG°"°°` fm the sales rep
¢IILIAT.T47S771
,,,,, Cultamer apaelze braL.rdwn.[Ion,BlAe.rphpeYle.tm,..ar�at..berrYk..r
I Ow[tMlld rRNSp YhKrM11011MWcteaMC daNheNtV �owltlnlydtlwYkes.r!erderrrla
la00La M audroboeLl. tvfpMtwf she tpwatotrw ternaand [arldetelea Ntlla lleary
rwe, 1ba M.Ok[dteMrR aRareenlApeelrwrrt
tr-
tf a CON Comm"
"MOM= _
rr v. rr o nor a wrdtt troll.
rout661ttItl.Aat.R �>tor_�oa+ i.raao
eaoLLo kdti"'
EBSCUE T s order Approval
4 check the box to
Order 8nO040on NOIa
�► ,7twba» dL accept the Tem1s
meah .or and Conditions...
raasrne01 O.awdu7 Iapn arillp 1 Sao OWAM"Left
s.drrf erot wldl hdt llat
MrvrrraMerfl.falarCafftph
Payment irmta
Klee reprefeeetdM pre each dncounled prte for paynwml I K"" bT I Mt! er tlleuw*
pornera. V parts bT a rrwehodoUw nran ai�eth K Ile[aron4 WN�f^f, Please rgrYe fa mN
r [aeh dw[wrted prfefea. A"MM a Ore "M rKaepl er 41,eka MWOU of f power pee "Wo
! er.uaed for P"m m feetf.ed MIF d.ae 7a der/ error 7rnietce date eaoe4a end Wr6a6w\I i
ordned an naw.ewrmd feafd nonaeMadebrt
®ycltsrry'S16rrN,Iaeino.eMae artd apnto[he Tenor and Cefdawr¢bdare
Terms and Cond?Mms
CVatWW apes to WMS and terld.Ir of uw apprcpftatt karrfe frQermem OF uwp of
putdwudxtm wIrrbl[+pWnmellatrprt deeabax% Karemand me *,A Y orderers
aboakf Or alldrebook, fufea she aanef le ehe w— arrd fa,4-twn d the t*&V
*Carer Aareernert
V
NET
Ades ariWaabn OVe. 1d.edllad.larOn
R on.e.seexlr.l
°i"bpe01Ns you will see that the
approved order moves
from the For Review
tab to the Approved tab
... enter a note
(optional) if needed
then click Submit
6v.l,Iedo
s.oxrOnu eae.Fatd11G1 LEA
Nc. supper LTraerfy 1e 6m dCond*Ms ft"Po"
[ IOie EBSCO s^fam.lo.r krwe>_ a dvrlwn cr fesca tr,o,rune.. rM
A1,Zhrl,e%erY.d
aret. 9111AMONM mpwb MumWimft
mn
R 00OWW0ee.1
DNPbPp oeen
Ier Aetww L„ Oedare ql kMwd M
".No
to decline an order, click
0 saaftoL..AhYuP7e�q
��-
on the Action button... "r loma- L'SO
eHnnMMKt,Iae.M11nN Canplelr
_
4
A/OrmM
hAt%*WWCtntM.a. Pii1CAMWI+
[rlsw.ter0
OAAIfEN utitvEnsm /AA'1((el[041fE L1P
+10a917
❑WInA
VBAI1wY nMWALNVT HKL LN
Old"0
�^
1MEOXAL LIBRARY OAW&IN 73,H
2S"WMAUT"%LLIa VSA
WSIMN"
... and
UIn'u:,
sA
USA
choose
Decline
L""M .at.nt. keWIN6W"a
"O OIUft —
97Te3P4937171M "SUWA.
,Y .'Poeb1[RRO pfw*Oebf[R.e
LR641111M SWROAt AVY.Ora
"K
SRRIOlx MAl.et/TPt OMielf" WWMt
1a60.00 w
MI1Vn.e7 Yeetrti.IW [V.QMef Oib,/lQ70 W1fNO1i
i000LG7l1D
DoUbm Mrs
7wPM11. or+.dfA AMevwd
PrO&M MMa
S.e,�OIY�,F�Tt+1
MokeW,.s Lnl.ntKIWA CWnpWA
*.00 "CIA11ww.
Ytsom"M
OAIUERu FFIRM [
► i"COLIMELIO tSi7M7
UMARY
HOOWA~99LLM 04
MEORAL LIPIIPRY
CA" fIL"M .tO*1}7u
MM WAWI7f+ P1
W
OALafLs. fx M"
USA
[Jeer.
'Iwew+4��baaw
AdimDuotr
M
f32a3Pi9Pl.11Oe
pntJtare6.evdogt
b"SWIN"
Onw0flas+mmn
eeadjM" URPFOINO TROMCIV ME
Qadiine offer,OooOEnter the reason for
declining the order ...
W4ate enter Owr.atsh fa#Kb+ xtlet49'holm.
Plwle'
-
hue kow.
477 [hrwtM L.R.
_
i�
... then click
Submit
EBSCONET
OP&M QA*WQ " OWM Irexcidob
win
� DJ+rse Opet
you will see that the
declined order moves
from the For Review
tab to the Declined tab
Sk1bX AA ..Aelq[attLGltla'
�awf.ltlh Mews 4rPVRt7 PTreNrY f1+m1 AI1d [911degn{ e47e+ej �Y
C 7n101 PS{O tnlam.t W Str'.Y.r, a A.+hr+tol LPSlO1Mvlutn. Mtt
Aai� li �t4rM.1
I Estes Street
P.O. Box 682
(978) 356.6500
Ipswich, MA 01938
(800) 653.2726
USA
Fax: (978) 356-5640
wwwxbscoxom
infonnatroroftna.com
Purchasing Customer
ROUND ROCK PUBLIC LIBRARY SYSTEM
216 EAST MAIN AVE
ROUND ROCK, TX, 78664--5245
USA
Contact:
Rhonda Kuiper
512-218-3283
rkuiper@roundrocktexas.gov
Product Name
NoveList Complete Package 2022
LibraryAware
NoveList K-8 Plus
NoveList Plus
Novelist Select
NoveList Complete Package 2023
Novelist Select
NoveList Plus
NoveList K-8 Plus
LibraryAware
NeveList Complete Package 2024
Novelist Select
NoveList Plus
NoveList K-8 Plus
LibraryAware
NoveList Complete Package 2025
Novelist Select
NoveList Plus
NoveList K-8 Plus
LibraryAware
NoveLlst Complete Package 2026
Novelist Select
NoveList Plus
NoveList K-8 Pius
LibraryAware
CtOM- 29213"1
Product Order Form 0"I"m: WSR717744
Date: 08/10/2022
Page 1 of 2
Baling Address
ROUND ROCK PUBLIC LIBRARY SYSTEM
216 EAST MAIN AVE
ROUND ROCK, TX, 78664--5245
USA
Your invoke will be seat to:
AP Invoices
apinvoices®roundrocktoxas.gov
Bain Data
Expire Date Prlt o
08f01/2022
07131/2023
08M112022
07131/2023
08101/2022
07/31/2023
08101R022
07/31/2023
08/01/2023
07/31/2024
08101 /2023
07/31/2024
W01/2023
07/31/2024
08/01/2023
07/31/2024
08101 /2024
07/31/2025
09/01/2024
07/31/2025
08/01/2024
07/31/2025
08/01/2024
07/31/2025
08/01/2025
07/31/2026
08/0112025
07/31/2026
08101 /2025
07/31/2026
08/01 /2025
07/31/2026
08101/2026
07/31/2027
09101/2026
07/31/2027
09101/2026
07/31/2027
08101/2026
07/31/2027
S8,087.00
$8,087.00
$8.087,00
$9,097.00
$8,087.00
Total: $40,435.00
The above excludes all applicable tax
Currency: US Dollar
Price represented is the cash discounted price for payments received by check or electronic payment. If paying by a method other than check or electronic payment,
please inquire for non cash discounted pricing. Payment due upon receipt of invoice. Interest of l percent per month charged for payment received later than 30 days
after invoice date. ebooks and eAudiobooks ordered are non -returnable and non -refundable -
Terms and Conditions
Customer agrees to tenors and conditions of the appropriate license agreement for usage of purchased access or subscription to electronic databases, econtent and
services. if ordering ebooks or audtobooks, customer also agrees to the terms and conditions of the Library eContent Agreement.
, lr2 0 22-
K,
Please sign, scan and email this form to: KAYLEICH URBANOWSKI at KUrbanowski@ebsce.com
Thank you for your business!
Product Order Form
cam: s9213868
�
Utrlee.I41: W51t717244
10 Estes Street
Date: 08l1012022
P.O. Box 682
(978) 356.6500
Page 2 of 2
Ipswich, MA 01938
(800) 653.2726
USA
Fax: (978) 356-5640
www.ebsco.c om
infaanation@epeet com
If unable to scan, please fax to: 978 3S6-5W
ROUND ROCK
ROUND
City of Round Rock
Agenda Item Summary
Agenda Number:
Title: Consider executing a License Agreement and Product Order Form with EBSCO for
Novelist database services.
Type: City Manager Item
Governing Body: City Manager Approval
Agenda Date: 9/9/2022
Dept Director: Michelle Cervantes
Cost: $40,435.00
Indexes: General Fund
Attachments: tAF- EBSCO Novelist Database Services 09 0122, EBSCO Documents 8.12.22,
EBSCO- Justification Form 8.11.22
Department: Library
Text of Legislative File CM-2022-211
Novelist Plus, Novelist K-8 Plus and Novelist Select is a database of book recommendations for all library
workers who do readers' advisory and find their next favorite book. Our expertise and passion for books
and reading means you'll always be able to provide the best help to the youngest readers in your
community.
Cost: $40,435.00
Source of Funds: General Fund
City of Round Rock Page 1 of 1