Contract - Deer Oaks EAP - 9/28/2023 Pi
leir Oalks EAP Sleirv�licie�s ,Algirie�-oim�-ein't
riNiis'EiN'in�lpIli1o,yiee,A.!s!sii:s't�a.nlc�e �Pir�o.g,,,,raiirn!Sleirv�i,r.�,,,.e-s Algr,�e�e-m-eini-t,,,(,,,tlhle'�A�girieleiiin,ein't"")IN miaidie and le-nitiereld Anti o
letlecitivie
Saniuia-ry 1, 20,24 by anidbetwielein C11-ty of RoILHW' Ic:lc,,,'�-iiieir�eill ini,a-ftleirreferreidto as"'Emip'loyier"'aind Deier,Oalk�s
-ft Cornipaini-y".
.1 iftield Liialbiility Cloirylplainy, �,..Ilieireina �eir irieferriedtio as
EA P �Sie ry ci o.s :a.......
aS (10flEAP")
WHEREAS.,-the EIM�PtDyier ides",res tic)rietain contraictor-tic) provildie ain 'EimployieleAs, istaincie Program
WHEIREAS �Eim�p'loyier,s�olliiirli'tield requiestr s -fopiroi osalls for said EXR,� ainid 'WHEREAS Guimpainy Siulbimi0ei
, d a
P
proposalwhich EmployeIIIcI ,THIERIEFORIE, in IIail, er -illi IIe matuall cloveinants Set out
hieIre elin Uhie pairtlieshleIrl etio agiriele as foUlaws'
Scope ofWork and Servocc,11s. In cof isideration for the-per employee peirmionth"' fee diesicinibed in
............ ................
lowl,Got n pan y ag rees to provide to E mploy e r"s employees 11,retireles and thei ir idelpiendien ts,,,,
Section 2 be
UZI v ces described in th.is
and anyone residing iii their hoL,isehold (collectively", participants") all the ser i
Agreer rient, and in Con ipany's proposal to D nployer, k,,ricludingil but not limited to., tt'ie services
described below,,
a, Eligiblifity,, All employees, ret."rees, dependerh,its,111 and 1,iousehold members WO"'Itt'i the exception of
r nir�ors this exceptior i will, be detailed in Sect,on id) are eligible to access the EAP startcir,,ig on
day one of the contract regardless of whether they are or are, not covererider other mental
heaIt h service plans, Eligibility is based on the attestation of the member.
b Intal ke (Telephortic Triage)" This service is a 24-110L,ir, 7 days a week call"I answering Basic
den iogriaphic information will'be gathered, risk assessment will be conductedby our clirficalsta ff
and appropdate recornmendations will be made
C I n Mal[IIIA" 'a g nosti c Assess rnent:F,,:`ollowi r1lig t 1�ie irdake,,,,a F ace.-to-Fa ce o,r Telepho n is con su Itatio n
apr,,�)o�intrnenit is offered Dit,jr'ir,ig t!"I've assessmer"it the COLInselor will gafther information regarding
-ient pw,,,, for
the presentilng problern ri miii 1(11111,srder�� tc�o cread a dia r
agnos.s A develop a treata l -1i short-
term o&uirlSieling Thi� t'ie of the EN" vrr'sits, included ir
IIr'"' i r-t l li' Hutu inec � iL,, ,, ' ,s' iriinill l 't' 'III!, lilleu I . I i ,tio_face assiessiirn�eints'wli lip III oirdly Ible lini I I 't
at thie request e IIN'i ! ir!bili IG! a II ',
"rheirapieUtlic CialUinseiiing: Ciampairvy wi illiI IIc'flu oto' I. EA
cauinsellill-nig bieniefitpier! i iiia ill ir'li ,u' IIr i Iso I e" l Ir.I -Irniant1h pehiold (this 12 Ilr'hP ion-Ul pleiriloid i s basilaid
on a t I , r I, , ; r. (iiiiirticliadinigh iii irni iii-b a l IIT' ii iriii-tIIr' , IIr°lu-t' Gouinselirlig a be IIrio Iiideii it l-peirsoi ,
air ' illeo basileid oin thile Ilr'1nierni i r"s jpiriefeiir,einices aind Ikirvic l slu, irtIINaiii li ty. The
r I � l�� will, ISie 'feu III Illy iriespoirispililb IIA r the Ili ic Il care irovI I I The I -i
in iu mbleir s ess iii io ric in id irle tmei'i It 1p I a iriss wip Hall! e ete r iii in ed �hle rn Ra ln' -c.oluin e11ioir in-d'N "'iii II
IIN°)Ie i::),asied oin c1hinical ! IIr°I l ini-t, 'tii� Ilriu,a i � id, anid suitabill1ityor ,shOrt-teirim lip i siel in, I Modell � f
ire 'time n' Ori Iia I Iy cI IrII ellair'w1hio is III' I c 'ties Il � i iil, l"! : lln,t Is' el i�� ala II Iia iri,wi li III be si� I I„ , ff
IIr'-urs contact c th ' A iii � tl Ion IIr l ,t./ �L,j IIr �i, �Irri Iir , I '
� `� iiilll�.IIN°�IIIA ��' ��� �� �� I ' � ��'�� I � �, '�u�Ir�� I � I I I � ��� � �,
ioin 9 i iii r k:)iel lf_Deer'T' II : I ain inias' r ilii or°!u, i�'-'tIIII II l I i iia a,iii,y aiind.,iii, n inot iriefeir-to EAP I IIrviiia is
wi Ilh u Ilea ir-le irili „l IIr IIII g ,III,µ lull rid Ilia Ori ii IIr"Ii ' Ill le IIr' iiIli airid wirit ii In' iI .iMIUIIry Ir ccies s III I !g Uhieb seirivilice
�
ialri '�, viii! I � I III 1�Iri�- � IIID � in-I.,,,-wiiIUIII' heir e I fir I �- ," off ire � iiGur�Alh, -imorirerit l II IpC.):rt
a IIS
i ," w1hitileire app,ropriatiel, rieferrield to otheir A,,llu"'IIi1cies... i ' I IIr reiCAB'161Vllllll`119 p irei tall cloinseintli, IIIA III&i r-.11
ages, 7 airl i, l� 111 IIIc .iIr�l i Illi au lin ,„ Iilll irie ,Ibis lli��,ii II ' for, lig, iiivilid Ili Il
m
ciou I1171ll;i ing, a indch ii lid Ire Ilrmml IIr°miust ber
oI t of thie . IF1 " lu i ! I I IIr ia� � � lu IIr"�selhiior°m
�clai ,'be ,Ililu II 'iiin 1',e u c to4aicie I iir!v iIII Iii ry9 oinly attihile iriequest oftheIparticipaiint., Il irlit
IIr ll "',Face Iiia � �� � 1 IIr1u 'vi "'ii� iniiiiii, i ' lL,j"",, can :� i .� .,iiilll I IID in anal u of
� � IIfIG� llr'�„ �, � � i 'IBI � � II � I I I
face -tio faceat the requiest of the
participairit., Ottveir atteirinafivie Irllrllll i l s of coo ui . Ik Ilrlug -to rSICILI I'
imay Iricil iu idle Uveolll w ii IIrt WNIF; I , I !u I�°lu- -lu ll ir,i e; , ,-' . ped Striess Reduction Program, Tielephoinic
'viii ilr;u�,� lu IIr I I in g i 'l it i iriil lelpt-voi�iiia IL„Iii-' chi iiry I1- . I par 'i Ili panit i , se . Ihiri Ii , !1
'iiin! ,tloii la'1111 '" Chat Ir 1pigIlri ' i in I r '' IIrim ,Inidloir a diffileireir"R IIS ' IIN"Ili 'INSI lu'" IIS' ' IIIA IIS:Pro lh 'I
tireatmileirit, the Compainy Mill'war ''h lfth thie E ploys ir's IIr i� i .il `;`'i.)leiII � IG't II la in(s) too ii-th r imil,ki
Irefileirral'to ,iniac hIIr' irov q eir Irl I it. I,ri '" !R ,tlliiie,s,e !sieir,viii,cle!s luIndi rt IIS luirnbirriellia oftheIli° I lays I '"
imiedical beniefit,
e Fl ; I� I , in l i ns � ' I `' � � II '�'�� '�i ir�� lima i�� �cl lid i iii� iii'v id l �I� iil�� r I��I /I ir I� Ilii lu
lu in die Ir iin U IIr' -for-- issues es su lu',lbIll for t-v Ir t....teIr i couinsiellinig approalch.. i omim in IIS IIr ' ein'L..ni'
rr4
I 'Ir l [ellrns- i,,,iniclh,,jJdel, Ibilut ins 't IIIb it ield tic) stiriess, faimillypiriubteirnsil, I a iri ll i iol IIIS ; i d Ir"Ip ; ; ,/i ,m,N:i, ,
'' i IIP"I I a r� irAlichid lu�� llw li rmrd s,,''N, o rll llril III'''llll Imp l i le ,a��'N tieri ',,,Ilrsin Il IIS Ire t:3111I�"r m ''�itt-,i c ,�',N '� IIY"�
IIP"
mlm"Iq�,
aind upl iriv�llsirs, iriii. � Ir imianalgement pr m lim�� tri , Ir �ll� Ihol lu!slel,,w,orIlk.pIlIAalc,e,viii' Illleiiiiicle,, ' i ini Il,
pairien'tivirlig piro Ill I ,„ IIIc .f'' �and ifinainicial, ; iclukiilis, o iu r,iii, with iei i lic III l 'r' IIIeInv ,p Iiryid Iris ill
coiluirlisielunig
CasieIII! Ilr'7m lure..i ;& Follliaw.-'UIjG orurui II a irvy st„,m; i lVit,�irlInIp Ij IISow,...., p wiittli alill Ipirtiiiiu irvlt�
acciessung sieiirvilc ' o ie:n,siuiirie t1heir a i, '' ctiabi w 1Il'.I'lilir'i: III 1, ,, Goilm1pairvy SIS°►u III 1 IIIrl iiu i '
il ISP r'lIl„u�,,,iii iii' casie imairvaigierneint and flliow,uIIS fairainy pairtilicipantsIre feirr i -to tt-ve EAIP ir!i
Iirna Ilni dato iry ICS as is id I - �i Ib piedoIm'"ImrI'a ince in,cieIlr"in., wiIIP'' -1p I acie hili 11 lni ic le,N is le-x iu a I'h ira is is mein I '� lo Ir
�m ' pi iiii I ;iso lbs I�� l Ib u �e �oir dri� r ..,ura l I III ' IIP°I Immi �u II 1 ll iii a ' lu 11 ilio ir i i IriIi� 'i ,u
e,,,,IIIrIIP II' :,, or" cia:ses requiI irlllng I ie'li 'l � Ir lling er tiermilimiore inteinsive b ha' i loir Il II"i lith
III IG 'l irviIntIVorII 11, irifIrr ll 'wIII Il` IIN e imaidie by the iClornpaiiny 'to 1hE Im1np Ilio' it Mieldlicall IIS Il Im,,,m i ) when
lr" ic tie d
Im ,ti ino-th Ir qualkified Il iro,i ,s'ii l 'lwt tII pm ' fill ini q II eans af-Chie p rtllli lll ''° I 't
ifthe I �rtici l Ilr' � ino l ' Ire � IIS' II~'�iIm o Ilr im... i l l III luf�m. Law� s � a Ili' 'Ire.., it i iu llriiu'�" r i IIr I� II
Evaluations: I Ilr Oalks piriavildes expeirt teliePhoinilic coinisiultation deEdiiiiiiigwith eciii s il. I1YT
r,,, Ilriit Im'��, tIw"qi in ' Ir IIS'�'I°m ' ' ,mm, �,�,,,1 " (IT,D)
IE'' IIIA : do Ilr"ml iri III' ' i Ir'mi Ire lc i lk" Ilr^m� II Im.
III ii 111 iiia lu� Iir Ir'” lu iiilir°iulI�"iiu�l�' III 'the I �rlovil� �r. However, h I,,,,,,imiplR� �' �:� IIIA �
respoirisible to dieddie 'why iheir t riefeir anirnp I a i it a liti i , s4oir][Yuty Evaluation. The
Ir ul Ill ur i lire -Spo�'riiil li fair w IrIk ip �I i r"itil' wilit IIS flies ID IIS Ir vill iIr,, .well s I ill I r ,Ilam
11n,ess for-Diluty Evaluation diiiiireictly. 0110, riegairid to DOT aInid NOWSAP NOWe' ' Illu a4iil n' Chie
Ciomparvy wiilil l cooird iln 'tie,,, and case imanagie GOT ainid NO ISI , I Evallivatiorvis t ;a fie-e far
!R ,
Ii.. First Riespoinders IS it Ira IAC :-� T„Nhe Im I Ilrr 'w:1111 ff Iri r vilicies dieldicatedIli' ' III-IVB a la l' 't j,,,,.lu ir 't
I l a it Iii , IlN111 ir"!s c ini si l Ire d ;in F,rrst Responders In IlrillliISleirviliciessiulchas del iilcati ' 'S II l
firieie Ili iu u'll;P)l i inr twairk �of irlo i l irs ttiu: hiaiI sirvi ' xIl ' lriilei ,ciW-0111"IlKiiiing
wia'tt,it '�Ihi � iI���plo lin, First ' i 'SII ' r iiia r ur lle iu, ; tiiwee' ��� th wiIIII II- vi c Inas;u�t for
m�
I
First Ries: oindeirs, speicliallizied tiraininigswith�c�oinitein't,tIh,a,t'i:s!s�p�eiciifiii c itioa Firs-It Riespoindleir as wiell
�p
as piroimotii 'tleIli altioassist witIre 'VIII -the First Riesploindier Pirlogir,Elim.. lin aliddiboin,, any
oinsittlesuppoirt that Is reques-telr ;Pst RiespoindeirIre m ' ill-fall unidler Cirlitlicall
IIIn�c iii len i -Iress ir ief ii ing (Cl-S ID.) se iry ic ir id elta ji 11 le id Ali I iilun
j Ed iu ca't 11 Io n 1& !P rev le in tio in. 'T�h le-C io impa in,y ioffe irs S iu ip le irvi s lo ir a in id IE-:m Ip lay le le'We 1111 i !s!s'T ra ll ill 19 v'i Ei
wehiinairs aind vin piersiom. Ain extiensIvie airray of education ainid pirleveintibin Sleimicnairs airle avaiillabte
llu eimployeles �ainid siulpeirvilisoirs lidlealinig with a wilde vairilety IiilInicluidling welllliness,, stiress
mainageimlein-t, copingwIi'h chanigle, imativatil g leimpiloyieles,, relcoginlaIII ng siulbstaince albuslelp othier
Ir' IN loirwoIrl -rell,atield concleirins. Elliectirloinlic Newsletters for eimpIll oyleles ainild siulpiervisoIr's aire
d 5 -y f Is i -y the lemployeirto providie adiftion,al educatilloinal iainid
e, il inied 'by the Clompain or id, tirlibutilimb
.9
ta I ia ii any tiraiiniing seimin,airs aireava'[alblieto dic),winlioad
preven tirve bps ind actvftiies. Aliddifiloinia im
via thie Cloimpain,y k!s w le bs Ale. !P.E'P IM ii:n c1l iu de I Iin a in inual Iba Ik io f-ifio I ir(4)I iu irs of ic)ilite!S e im Iii a irs
fro im io iu-r S leim it in,a r log, an id 'two in t.y-fou ir ('24) h io iu irs of Wie lb ii ina Ire s-firo im io iu ir'We b ii Ir�C iat�a INS �g,
,Any alidditilimal lI sIII Ireeliquiests 'for 'tir,aIll nIiin�g,tioirileintia-tli ., eimplio-yele loirieintatip ins,, well iniess lbirlowin
b,ag sleiminairs., aind hlealth fairloplein leniroVIII mleint mieletijings !beyond the alininivall alliowainISI will �bie
illi INS at a fee-for ssleirvicle rate.
Pleaseltote rhat ditietothe Ion gioipjig ICOV70-1..9 panclap cd Oeier- Ocrkv,p,@c�sietwes Itshe right to �qf fer- virtual
la".1v Orifen,tation,s, T'ruiniqg an,id i uppiorif slessions Iv-he,ol necce ssmy, i
twic iw-it o rp,paintai in i h,e sqIL-qp qf ou r presan rap s and yo ur�e imp lipycleps,
k. WorIULIfle Services',-, Ciompainy will assist pairticilpain-ts with balaincing plersionall ainlid w1oirk life
cioincerinsl, copling with im,a,te:riIrl nIN't-y aind re-tuIrl n -to workl, 't Ii im in ag�e im e in't
fils for
ICS hiIlidc,air�e,fie'lid�e!r,c,aIre e INSI, aind lotheir workIlife issiules sluch as assisti,ainicie wCh irle erral
aidlopt s IrI college 'l ii aind i 'iii Ire'diremein-t. CompainywiINTI pirovide
piairficipain'ts with LID Recovery whilch offeirs ia thirty (31 0) iminiu-te coinsluIl'atII' in with an IdentIIT,
.1 j s. I
Riecoveir Professional that will ad �iin the relcloveiry g the situatioin crealtiinig
pirlociess by asses, iin,
rt ii oining
aind impileimein,Iiin, ain alict'loin plain Ciampainy widl pirlovidle pa: idpaints cirieldt slicare imioinftl i
thirloiuIr Ik' Kairima w1hich wiii7l piravilde sielciurle icir�eldft sicioiries., IrIelploirls and monitoining �anid
IIIn a in c lial't Do I . C lo impa iny-w ii IR:ip irlov ii I Ile ph�o in jig I iife C lo,ac ih ii in ig Was si St pa irt ilic ii pa in't w It i in i in ig
persional glo-als
N i'µ9�I IS ayl,,,,r it IIIA i°Ivi�' : G irriu 1 �,Ir�u�� will IN I nril iiia l l irtii
IIIIIIIIIbiru,III l it !U I� , , i;t inl l 'too the Em I layl ur
,as I i i I ie-sle �" Iq III I -ry i i �, i III lu I��U I iu IiI lu lu i iC I VIII illi' IIS- Ili !fir i i�I l i i ie s Ilu riIM I fid�IU ig
C II IIIb,, ) respion'sle t mrdy eirriplipyiees oopinigwIG'tih a braLlimaloin'" Iriqt Ill all iN r"lml lidIIr it iiin ithie 'w r I li,I I
wi.Ih iu In '2.4 ;I uit ''7 t l[hr request, of the E i 'IN I I Ir � iu t iu ln-s I Ing plElce ! it lu IoI I r°u, I II olo n -i lu 114g r
n it im i ��4 r° I pp�Wµ,�µry IIpIII1f°µµi II'@�IIpI 'mry ryry II�IpII IIIA,, ryII�I Ilr�u,...., Irl e l fin"i iV��'m l ses in, in � o iri
t .c �,
IIIIIII�' IIIIIIIIIb�W N!�" ilY 14 114�N'Nn1�14 14 Ih J
iii ni IN i I e s I in IN iii i Iq m iii-l I I I S lug Iir Iii- 11M , I iu lu lu I iu III ! l rv'iilcle!u," Int I l IN III o lu°iu iN is imia Ilk°,I4 ig-eimiein't�c-oin!slull,ta,t�ic)
iiri-,sby
assi1gniie,d� - im°►mi 1 imp- ,AI i !u liri' Irm Bier
M11 Oinlinic SServices: Goimpainy will, Ii m lu In1m' m in compriell-seinsive in,IIIIiiirinie siervilicesat
,,,� i � iri ' : I , ..I i ln- lW availlablie 241 ,tic ei IIII yI ' iret i r'-lee ,h airid Uhleir faimilly imiernbeirs seelkiiiing
toolls, tips, airflicles, Vitdieias, and r ' iunrcies to I ill lcolple with lullmproviin. eir IIIIN wiellibeiing,
IIII' lu°Ilu I im i II iu s I III'N a III in,i Wi 'N II .-it III i i ie III s INS' s„. 1„,,i I ,III t Iu ii In lu I IW� III!R IIS i le: :s I In s Ih 10 III lu-In nn
I INIm t IIS' ir” i and over
I IflIe hi Uml Irel i ),NiIN forms amI � iiII Ille throlihChiewebsitle rimini'li'irii1gs ~e ar iliml irNl taibir°Im
'to flh.eENIP e iG't as wiell as acciesistio t4work.-.Illiif seir"vices ainid leigaliffirianilbiall I
availablieoirtliiiiirve as well.
�I.
in l I I IIIIN i n i�; lServices: IComp,in ' s1h IN III 1 � ur ��... 'NI in l �NlnrniIn� I� IN �mm��, VIII iiiim°in'� Im�m
Brie uir,c s 'to m l l ' I ;h retiuIlr i � ainid thl iur fairnily lral nibeIn" II, inriele (ullp -t1 , I imrmrmini,a,..) i11iniiu' IN
sissnr mint ainild a'25% mril ichor",iu � in, le,96111 ii linin-sellii Ili-ii !mrc. , ;s'w i-tIl irin sin Il l irsi ur►n Ii.I rliriml ,' , III IGI ywiu
n or t iii neer ' m� � �u ir!i!N iil Ilan�� � -tie IIIA Ihoirin"l iN r �n�n iaa III l iou �se iq llr►ni lini� ped i � �i�� m°�i N . n'llN rim� li .I nrm�
a.,n- .!n�cii III:m', !sI m im°iI ,s,wiu Il I[allso beavaillablieIII in adid Ril in I m,.., , m ys 1-v111111 offeir a Illegal alI l ,....IN ILII I iun i i.11implie
, il ��� inc) Nnmu NmI � ' step II1ui "lir
In,m,l In' Iii w 1 Inoce ..I" Ihim 'vIpIslet,�I .specii
VIII III,.....1, imaybiicle:s:sle.d,tl�--!i:r-�oigIlNi,www.ideieir-lo,a'k.:E-��e,alp,,�clom.
l Im-7m �m'a IlN l .-I I1 ssis l l mrm�in� i Ism tau IN In t wnln Il Ibie h in te� d wiiii SIIq tttie lutimilast Ieiriisitivity airildnrl loo gym' in
o t l nrnill l oye 'u iris t'n� t � �r-i1i� .� � l �Ciornipainy is l u lH , l IIP ., co m mplI ia lrmt. 'W':hl In'-1 II II IrI II 'r-iii -,
vi l I�In� ll i 'ImI irlisl ii orii iIN ' � igy � in u
l .gym°imiu IIS INS , l or'Nr°)ilu � '"m,! iN Ilrletl r l nr Bu i l e nrl icit
I ' i ll l tiai INFI I e I sur � ,� INS Com nll ln�� wi�IllIll ! lurioviil I � i iii l u�t' IG I� iu1N N iu� �n�n � iul w Il l l dirt 't h
IE irini plo yer Ion a cl a irtle irly IID aS ill s, 'T h,le Ill l Ip 10 irts mayis in ic I lu ithe inu im,l �e lr of AIF-'Ip a irt iil 111 Ip a lrn ts se elk i in�
's I& It a IG lu I I 'IN I gym°'r„I ,! lc)ir,,,,, ,f lull r icic I s ill inl t III IIi I EAP
a lIhlld !s l Ism im�o- 14,,, Ili ii !Is foir ChileEAP"'P 'aim icSIM; am Ip n i, kws
- °rvicie ,„ pairticipairlit suirvey results ult nid clornirniunity riefeirir ll I l repiorits viii III II II I pira i ,I
qLlair"Itleir'lly to ltlhEmployer'.
I, Il , ISI III ,I IIb'. iI in ISI � it Im irl i 'iso irk� hi Co I ' i i' viii IIIll II ir"' ' id IE i i till IE Ir l 'Illi llrr'� III
,.,
IMatleirials q Il cl lu d i ni Ir'i lelielictrolrdic iiini,iiri � ILJI 'tI IIr"I! Ili ' e Ir t thle eimplayieles or-i Lhie iniew IE QIP Il lr ,idiIr
Prile CityIof RoU IY I oc -may Ili I iLil ,t I ,u"I r"1 I 'ii�o l IE irAoirmati-ointo hairvid aN t I IIP°Iril Ilio-yes I lIr q it"11.,x,
Iiir,n; 'h iii ini' 'tiiil iin Tt-,ieEirniplioyleir wiIII lI IIbie r sII I Irm sib lie 'l it irlepiriodulictiloin aind f idiGirieict
I
I
IIS Ill pfr, l
rrl l�"III IIII II ,,I , II SII"ISI Initial IIP" Ilr, ulaluImI II illi III
IIrn,ip III'II I! �n�lother Ilr" irn 'it Irk,
ium p ' ' will I IIr1 vide loingidiinig elielatirloinicIrom ii, ll im to Iri' l (ag, ' I Ir'I ,u i rrrrlrnaid airticliesli,
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histleidIb I I'NY I q, w Ert ic! shall,ill, 1-I repiroduiceid lb Chle C I Iu 94'Id I a lu IIS' y 'a -vI Ir III y m Iexpeirusei III
I iilstIriiil u i l '' - , � u u� I ; .I. ur urll l lr 'moi'��� � r u r l� 'I I '� ' ; �"I II"',u insi v Needs � � � I ssimIa ur�'t 't
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I
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It'd III IE im Ip IEI % l Ir l' it'' !Rio lu in Id R, I lI1 I I �II�r Oaks EA IP
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Full Service up to six(6)visits per incident.
Contract To rm: $1.86 PEP M for Jan ua ry I p 2024 th rou g h Decern be r 31 9 2028
Services included in the contractlrate are as foifowv
Standard Clinical Services......................®.....................��������������������������
-24-hour live answer of the helpline by mastees level clinicians
or general customer service
-All calls answered live-no voice messaging
system, phone tree,
-Program access via Helpline or iConnectYou Mobile App-engage with a counselor via phone, video,,,,
or instant messaging
-RMS Instant Messaging with a Work-life Consultant
-Telephonic translation service(200 languages) ultural clinicians
-Nationwide network of 58,000+affiliate counselors, including multilingual and multic
-Telephonic clinical assessments during the initial call(do not count toward the visit model)
-Referrals to EAP providers and to other resources for in-person services
and video counseling available
® r !
-Unlimited formal management referral coordination and follow-up o es
-Unlimited two-party off-site conflict resolution through the management r f rrai pr c s
-Fitness for Duty Referral coordination to third-party vendor
Match to Insurance Service ncluded
..............i&V.A i i Opp 0*i 4PY'i Do.i i i few 0*i i of 6.4400 a F i 000 V#.&i a***On i#
AWARE Mindfulness-Based Stress Reduction Program(6 sessions).........A 4 0 0 D 0 0 a 0.included
TelephoniclVideo.Life Coach mog(6 sessions) Included
.................................................
In My Hands-Computerized Cognitive Behavioral Therapy(cCB7)......................Included
Enhanced Work/Lite Program ........... ......Included
- Legal Assist
- Financial Assist
- Daily Living Assist
- ID Theft Prevention and Recovery Assistance
- Free Online Simple Will Preparation
Take the High Road Program
Confirmed Match WorklLife Referral Packets
that may be used at the City's discretion in the following increments
rst
orientationResponder Training Series
-12 hours annually that may be used for
Webinar Catalog training,and Virtual Group Coaching Sessions
-4 hours annually for participation in our quarterly 2023 Supervisor Excellence Webinar Series
Critical Incident Support Sessions(2-hour minimum) ..®....®.®.........m®.....................
Unlimited
Online On-Demand Training®.®.................®....®®®....®®..#.®.m .m.m.m..................
.8...........&... s@ A.
.Unlimited access
Pandemic Support Webinar Series Recordings............. ...............Included
2023 Supervisor Excellence Webinar Senfes(quarterly) ..............
Telephonic Management Consultation................................®®. ......®....mm®.....................
I
Pro, 1 1 (hard,cio y1and n m 1
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ram
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&Sppervisor I .. 1 I I" 0-m.m IF w t rd 0-m.m IF IF m 11 11 111.m.m.m.m.W,fil 10 4B ran
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n I I I 1
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utillization r..' ISI I... iq
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1 1� III I ' a lU
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our
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00.1
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Sem .
0.
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er case
ITISAP
EvaluationII
Fiu $300.
,®I 1 hour I
�w �a
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,iI ,,, 1 i Wiellne,ss Coaching I Online I 11 I 1
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0'" Bi9yonid ft in,itial 2--hour event
" 1 1tweIveIII
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Jointed guaIr'dian., aind (6:11)ainy peirsioin resildiing un Chie
w1harnan Eirnpilio-yele (or 41s or lheirsjpoiusIi. CIDIUirt,app
hiou-sielholid of aiIII Ii
a,
b. The ItleIrl m"counselloIr'" s1hall imlean a Ciampainy ieimpIII oyeie or cointiraictor witth MasteIr's or doctioiral diagirleie
A"I .1 id
ji n a in ap! ir-op irtatie menta I!h leal-th caire e:ateld filiell
�p
asI 1p in imaidle ainid
ic. Thie inum'6eir ofsessitoas shalill III nicIliuld�e,alplpic)iiil� 6i: i
n'tim�einit!s imadeanid kielpt wieasal ptimients
latia 1 V III e Illessthain 24 hioluirs" -hice by participaint' ir inohiows,,
ID
Thie teirim of this Ag-reeirinient shall 'be -for a fivie (& eirbel gsinin ing Jainluairy IL, 2024
year piod
Chirough�Dle,c,eirn�bleir'3,1:,'2102�8, 'T�hil-s,A-girieleimen't:m,a,y bie'teinminatleid eadi-eir I(iii)'by Campany, II' IEimpl!ayeirfaliis-to
paly the irnion'thly fee owinig herieluinideir tioGamplainyand suichfailuiries1haill II 'dill For Chirty days afteir Employer
-fir, im Gampaia , (ii by Goimipainy,, ifEimiplayeirshall have rielcleiliveid
reicleiii'vieswirittlein wficieto cuirle foirsuch failluire C) � YIP .)
thirleiedelliniquienicy natices uindeir Sleictian 4 (i)IIIN!mimiediatiety abiove, Iiin aiir,,- I(Iiiiiii) by Emplio-yeir, UGoirnpainy
-fa ii ils-to 1p le irflo-rim a in Y Of li t S io�b 1111 ig atii Din-s'h�e irle lu inde ir ir'i f C lo im a iny i-S ii in!b realc Ih iof�a in y of j'; re lu in d e ilkr
aind suich failiurie or bireach cloinSIM inIII es fDir thurty days after Ciampainy Irl eceii'vieswritten inatice to cuirle-foir such
failliure orbirlealch Fram Eirnplioyieir; and ii(iv) by EimpIlloyleir, With ar wilitholut iclaiusle:, lby piriovildinig Coirnpainy with
niii aety days wiriftein inatilce,of teirmlinatilon ThlisAgIr'eeirnient shall ll-sio Ible calinicietablie by Employer(10 at the lend
,of ainy ii; icalyear Of Employer iiin'the levient thatsufIi' III ent fluinds havie iniat bleen buidgetield for Chle following fisical
yea 11 1 -h rus relp
ir forthie puirposies af t1hisAi reeimient, and (ii' �iin-the evielint't' at Employe Ilirleid!by law to clumpeti-fiviely
9
bIN'drequiests-for pirolplosals in conniectlig nwith Chiesiulbelat imaftleir of this Agireemlein't diuMIN nig its tieirim,
15. A cicessElmp[ aISI aticitmEAP i,a ithe tiofirieaicicis
iumeir
1993-76,510) W Eimplayleirl's eimplioyiees,, retiriees, alind thieur depienidents �24 hiours �a day,, sievian days a week,
S.S
ffeiried II Ir. withinthirleie (3)biuslinie
thiroluighautthet-eirim of this Agreement, Routihe appidiintimentsare-o
days, uirgeint appiaiintiments ININ INIn 48 hiouirs, id i I i Ire e 1 y apploilintimeints are irr' I I iFh
oirtie saimeiday
j s ii in im iu :p
Go.mipainy affleirs �a inatiltionwdie nietwork of affilhatie pirovildielir, il 11-tii, lie locatiloins shalill imake eveiry leffoirt to
uiest -for an ppioinitiment time or liocaliloin. Bidiniglual ciouinsielicnig servitices airle also,
pairtlicilpant's specil-flic reiq a
it ISI
Ilii IIP"'' �i IIP' I�' i t IIP'm: l i Ilin � VIII '� t Ulhiiill III � ' .P officeili , ,„ Ion- I�
I
u IIS iI l' µ
III' , , I�"►U i li'ti ,tiiI IIPii' 'Ihe w Iirlk- Ii lc„ 'will allsvo Ibleproviiideidatthie requiest of-the Employer"a, , 'r- i ni 'tic itt-,ii,le itleirims
cint III II ied h1eireiri,
Goimpany wil,11 pirovildie seirviciesII I ii' ii1pants withioult rl Il rii l
:s piec 1-fi 'vie Irli'ii' ti ,r I 'i , i irlri , , ., tius GOIBRA pairticipain-LsILII
as
eimplayieles whiam inleeldI rli their trainsi-hoin FoUliowuniglilr teirimiimatliin . l '
Eimplioyleirwilil alsioiil, ill f it i Irm EAP ciouinsellinig SieIrVil I ii lI I vie Iriif, 'I in iu im b le irs of
elligilblieit '1 EAP ii !by the
1' Ih � ' I I i I I ll ' ' ' u I 'I .I irleimilbuirsiement ,
Compainy accluirdingly. CiumpainywilIll coin-tact c Ila, it if Chleireappe,airs ,to be siginlificalin't I ,access ofthe
EAIP
ip
1 1 1 In- Rillille riesein-tativie. Thiel ii Ilii assilgin a pirimaryir' Iriesientaii' diiiscirlebloin of
Ciumplainy. Aliciaa Irlri Ir r 'he Clumpainy's Executive DINIr ,fit Ir I of Ir Oaks EAP Services, I I ' ,-,M shalill Ibe thie
iM r,I Irl r� n -ii ole,,® I �rI k
Ip r�ii it Irl l
� aIrr4� aididiriess,, il
m- bieranid eimailairleasI Il s .. T26 East Main Plaza Slui' o n ii ,,
TX
782 105,, to II' Ir I, 7Irr it i. , Ir „l im Thea Il' Io assigin
ii-'l Specialists ItI 'I ', I m hainidlIlling theacciolunt at the ia ,I I °s disicireltion iIr
as ineielded Employer ', ,fit Irl ' ':i' �e I li! 'I , li' i i d li It S II', Irl a it li l
ainy questii'lons,, 'rl Ile r cloinceirins Employerill iri llated tothis Agreement.Company I
may
piersoin diesii ISI ', I m int iiv �rllo Ir i I 'ii' � Employer' Ir iil ,
I vi ,,r that Ciumpainyshall appoint a irleplaceimein't. Company ny RI Ir ; I , t, i I Iy time i t ii thirty Iy 'i
aftleIr'thie r l Ir s Ir II Ir, 'Jo r l III IrRepresentative 'I
it 'S II I i ' ,the III' ' iIr of'Hiumain Riesoluirciesaindidle,sli!gina,t.eld,aiirli,zieldlily s oficion'tactfoir'the li' .. III v�
ent
i I gI eIr. Il iniumbeir tio use IP i(5 12) 218-51
III lei 'til ! shim �of PISP i l,,,, IR iiis unideirstoodthie , rbc s that h mI IIP ' is aiig"iii Iii Ilri�d iIl l li�'i lIlr''m't
anid niit a Iirii eirnpIlID'Yee afthemI loyl Ir. I .I� im,,,�Ill llr,w:ill Il notpirovide,friiiinilgie biefir. , it il I dlil inn IIN°uieall'
l I"�N Irk li ;� Ipa iii i� u�,„ I�° I�"►a" I' Ir !r'! ; Ilo � � I Ire filit` r h I�-)ein ii� IIN°u!e I II a in
, ll lIr Ir' �
° rII" -t ; i �yi � , rq� r
g 11
� r lr � I� Ir �i�fir � �� ' '� � 1��� r
weiI ["ii parties IPet S' 'i r pet do�h I i l elect m
i lrI�iq! lri�
IISrlrnis Ilr IIll� t I t tteir , ,tl �iii: ! r I � ri t : t l� iIIIP°,ilirid dul , , chit,
Iby blothIiP t 'T h ilis Ire �e min't�w 1111 ii inch lea 1111 re iq i �r ii liP°� le irit s !S pe ic is fied illr'i-1 Ih e �C ii ty Of'R 0 IU ng I oc I !R IF P IN
to
23 1 ,
11. i r r
Communicationspromotional
priorials shall be disseminated
to Employer's employees without the written approval of Employer'sRepresentative. The Company
Representative in connection with Employer's Representative prepare
laterdistribution by Employer to all Employees no than two weeks prior to the commencements
contract.
-12
Irr I, o 'l h e a I Ir it e ill I
debasied DinsymptoM be ima
h Extelnided!SiairviGels,
Severity ainidthieCity o l "; I l Ir '; will ll ' I l t io cointinue couinsiellingI eI ii
undeIf IIS Ir,'; ciurrent healthIII. liViCiornipainy is a!p,airt'ilicilp,a-tiiiir'o,v"ildleir a and if such Seirvii,clesIre 'fie Ire
ed
undersuich ptains, -the pairficipaintirle1quiries adidrtiii.'Dinal ciouinsielinig, i 'til Its :not coveirieldd Ir
I. p i li e health , ' ' ill Ire f Ir I Irc ij ' t Ir rll: ,�ty � iw,
r it it ii . 'm Ir Ir. it ii I o ill ,i pus �I I ', irivate pay
basis,
13. Standard of Ca,,,[2,,,,. Comr,�,)anyshall perform its duties and obligations under this Agreement as
fidUCiary of I m m r s Employees and their respective dependents and Companyhall use he care skill
prudence.and diligence in the performance of its dUlties and obligations rider this Agreement as required b
all applicabler fe„µwi nay ,!standards and laws,,,,
1
14. Gamipanyshall iniot disicidimunatie agaiinst:any eimp[oYele or applicaint
Equiall.Em
-for eimploymient biecausie�of raicie, Icyotor, rellil.igioin, siex, -tji, 'l,oirii�giiin ,oir hainicticaip ainid s1hall o'he irwii:sie comply
wth all ap bc,able requirements sietolut�in Exielcia-fivie Oirideir -1124 ,,116einfitled "Equall Employment Oppoirtunity"
i ,
;p
asaimeini , I ''' I Irl ,r 1,1375111 aind as suppIll emeintleid inDielpairtimient of Labor ill til CIFR
Pairt 610.
I.S
indsh'all�ble idle-eimield riecleived. IN"latlicies.�NID'i�iic.e.s;piric)-vii�d�eld'hiereiuin,d,eir miust bleiinwrifiling to'be effectivie,, ia
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upian it'd' earlileir to cc Ir of (il) actival,,, reicleipt-l-, oir (4)thireie days aftier'thie saimie arie imailied by US cleirtirfiled 'Dir
irleigisteired maili, postage pirepaid and rietuirin iiI Irl uestied,, -tic) 'the folliliaMinig aiddIrl ess,, oirto such otheir
aididiresS asshaIII II h1avebelen provided !by inat
If-to Employer Giroiup� Hiumain ResiOuirices Department
Attim Bleiniefits Manager
Glity,of II Irl
23,11 ;E., IM,aiinSL,, Suke 11010
�Rioluinid Rioic!k1,TXTB.61B4
'I'f to colimpainy! Alicia Rair .rrie:a
E.Kielclutive Direictioir
Die-eirGalks EAPS,eiry;II es. LLC
E, Maiin Plaza, Suite�B
in.Ain,toin�iio,'Tle,x.a�s'7IB,2iO:5
((2.1i0')TB8.-2"9 w Ir' Iciell"
,alb�a!rir�e!r,al,,Sdleleir -s,.,c,aim
s wifittein coinsein't
111,16. kss���� in, eint. ThisAigIrl eeimien't may inioltble as igineidby it Ir pairty witholutthe piribir
.�P�ii I���i
oie offileir pairty.
linideiminifiticaill on., Tiothe wdent plearimittied byT Law aiinid iiihie ciampIii aincl e in Ie Constitution
ofthe Statie of Texas., Company hierelby assiulimes all Irisk I Ill inid irle-s!P'Din!sii!biilliii't,' Ir I - IheIrl elby agirieles to
indleiminffy aind holld Eimp'lloyeIrl, illys trustees aind ! 1, , , ' I(icidlilectiviety. -tlhle""Ilinidleiminli't'iie:s"w'['.") hairimIII ess-fir om in
a
I litiles recoveries, Judgments, costs ainid a'inst ainy aind alill c1l i S. caluses ofaiabbinsIli[, ideimainds., siu�jt!s,
.g ailim
expenses
If iii reasiOnable attiorneys" fieies),which are assieirtied by �a pairty otheirthain Compainy agailast
,or iiiniciurred by ainy of ithie lindeiminIIIA es, UD the exteint caused oir'Irl ell' tied tothe pleirfoIrl anice-or fadurieto peirfairim
of Compainy Ind Ir Iis Agireleimient, exiciept tothie extient causied by the negIlii, ienicie ofainy of the linid-eimini-tes,
18. CoMglig������ In the performance of its duties and obligations hereunder, Company
pliance with all applicable
and local laws, rules, and regulations,
IP III.:
shall ensure thatit is in corn I
and
� limited
lii,. 11 all applicable rights and regulations of the appropriate licensure �I! r
including,
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participant,laws, rights, and regulations applicable to patient confidentiality, It shalt be the duty of Company, and not
Employer, to ensure that no information shall be provided by Company to Employer that would constgute a
ies
violation of the privacy rights of a even if such information "is requested by Employer, both part"
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Company,acknowledging that
and not Employer shall have the obligation under this Agreement to be aware
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of the most current version of such confidentiality laws, rules, and regulations.Affiliate providers nationwide
will uphold their professional and ethical
responsibilities
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19. G2MgMjpgL#w. This Agreement shall be governed
construed and interpreted in accordance
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with the laws of the State of Texas.The Venue and Jurisdiction shall be exclusively in the State of Texas
20. MedilLign. The parties can always agree to resolve disputes via mediation but should not be forcedQ
to do so
IN WITNESS WHERE OF, the undersigned have executed this Agreement as of the day and year
first above written.
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