Contract - Dr. Tania Glenn & Associates, PA - 1/11/2024 CITY OF ROUND ROCK
PROFESSIONAL CONSULTING SERVICES AGREEMENT FOR
FIRST RESPONDER COUNSELING SERVICES WITH
DR. TANIA GLENN & ASSOCIATES, PA
THE STATE OF TEXAS §
THE CITY OF ROUND ROCK § KNOW ALL BY THESE PRESENTS
COUNTY OF WILLIAMSON §
COUNTY OF TRAVIS §
THIS AGREEMENT for professional consulting services, specifically, professional first
responder counseling services for the Police Department and Fire Department(the"Agreement'),
is made on the tj day of , 202 Ay and between the CITY OF ROUND
ROCK, a Texas home-rule municipal cUporation with offices located at 221 East Main Street,
Round Rock, Texas 78664-5299 (the "City"), and DR. TANIA GLENN & ASSOCIATES, PA,
located at 1001 Cypress Creek Road, Suite 403, Cedar Park, Texas 78613 (the"Consultant").
RECITALS:
WHEREAS, professional first responder counseling services for the Police Department
and Fire Department are desired by the City; and
WHEREAS,City has determined that there is a need for the delineated services; and
WHEREAS, City desires to contract with Consultant to provide first responder
counseling services; and
WHEREAS, the parties desire to enter into this Agreement to set forth in writing their
respective rights, duties and obligations hereunder.
NOW, THEREFORE,WITNESSETH:
That for and in consideration of the mutual promises contained herein and other good and
valuable consideration, the sufficiency and receipt of which are hereby acknowledged, it is
mutually agreed between the parties as follows:
1.0 EFFECTIVE DATE, DURATION, AND TERM
A. This Agreement shall be effective on the date this Agreement has been signed by
each party hereto, and shall remain in full force and effect unless and until it expires by operation
of the term indicated herein, or is terminated as provided herein.
B. The term of this Agreement shall be for five (5) years from the effective date of
the Agreement.
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C. City and the Consultant reserve the right to review the Agreement at any time and
may elect to terminate the Agreement with or without cause or may elect to continue.
2.0 SCOPE OF SERVICES
Consultant has issued its proposal for services, such proposal for services being attached
to this Agreement as Exhibit "A" titled "Scope of Services," which shall be referred to as the
Scope of Services of this Agreement and incorporated herein by reference for all purposes.
Consultant shall satisfactorily provide all services described herein and as set forth in
Exhibit "A." Consultant shall perform services in accordance with this Agreement, in
accordance with the appended Scope of Services and in accordance with due care and prevailing
consulting industry standards for comparable services.
3.0 LIMITATION TO SCOPE OF SERVICES
Consultant's undertaking shall be limited to performing services for City and/or advising
City concerning those matters on which Consultant has been specifically engaged. Consultant
and City agree that the Scope of Services to be performed is enumerated in Exhibit"A" and may
only be modified by a written Supplemental Agreement executed by both parties as described in
Section 9.0.
4.0 CONTRACT AMOUNT
In consideration for the professional consulting services to be performed by Consultant,
City agrees to pay Consultant an amount not-to-exceed Seventy-Three Thousand and No/100
Dollars ($73,000.00) per year for a total not-to-exceed amount of Three Hundred Sixty-Five
Thousand and No/100 Dollars($365,000.00).
5.0 INVOICE REQUIREMENTS AND TERMS OF PAYMENT
Invoices: To receive payment, Consultant shall prepare and submit detailed invoices to
the City, in accordance with the delineation contained herein, for services rendered. Such
invoices for professional services shall track the referenced Scope of Work, and shall detail the
services performed, along with documentation for each service performed. Payment to
Consultant shall be made on the basis of the invoices submitted by Consultant and approved by
the City. Such invoices shall conform to the schedule of services and costs in connection
therewith.
Should additional backup material be requested by the City relative to service
deliverables, Consultant shall comply promptly. In this regard, should the City determine it
necessary, Consultant shall make all records and books relating to this Agreement available to
the City for inspection and auditing purposes.
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Payment of Invoices: The City reserves the right to correct any error that may be
discovered in any invoice that may have been paid to Consultant and to adjust same to meet the
requirements of this Agreement. Following approval of an invoice,the City shall endeavor to pay
Consultant promptly, but no later than the time period required under the Texas Prompt Payment
Act described in Section 8.01 herein. Under no circumstances shall Consultant be entitled to
receive interest on payments which are late because of a good faith dispute between Consultant
and the City or because of amounts which the City has a right to withhold under this Agreement
or state law. The City shall be responsible for any sales, gross receipts or similar taxes
applicable to the services,but not for taxes based upon Consultant's net income.
6.0 INSURANCE
Consultant shall meet all City of Round Rock Insurance Requirements set forth at:
https://www.roundrocktexas.goy/wp-content/uploads/2014/12/corr insurance 07.20112.pdf
7.0 PROMPT PAYMENT POLICY
In accordance with Chapter 2251,V.T.C.A., Texas Government Code, any payment to be
made by the City to Consultant will be made within thirty (30) days of the date the performance
of the services under this Agreement are completed, or the date the City receives a correct
invoice for the services, whichever is later. Consultant may charge interest on an overdue
payment at the "rate in effect" on September 1 of the fiscal year in which the payment becomes
overdue, in accordance with V.T.C.A., Texas Government Code, Section 2251.025(b). This
Prompt Payment Policy does not apply to payments made by the City in the event:
(a) There is a bona fide dispute between the City and Consultant, a contractor,
subcontractor, or supplier about the service performed that cause the payment
to be late; or
(b) There is a bona fide dispute between Consultant and a subcontractor or
between a subcontractor and its supplier about the service performed that
causes the payment to be late; or
(c) The terms of a federal contract, grant, regulation, or statute prevent the City
from making a timely payment with federal funds; or
(d) The invoice is not mailed to the City in strict accordance with any instruction
on the purchase order relating to the payment.
8.0 NON-APPROPRIATION AND FISCAL FUNDING
This Agreement is a commitment of the City's current revenues only. It is understood and
agreed that the City shall have the right to terminate this Agreement at the end of any City fiscal
year if the governing body of the City does not appropriate funds sufficient to purchase the
services as determined by the City's budget for the fiscal year in question. The City may affect
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such termination by giving Consultant a written notice of termination at the end of its then-
current fiscal year.
9.0 SUPPLEMENTAL AGREEMENT
The terms of this Agreement may be modified by written Supplemental Agreement
hereto, duly authorized by City Council or by the City Manager, if the City determines that there
has been a significant change in (1) the scope, complexity, or character of the services to be
performed; or (2) the duration of the work. Any such Supplemental Agreement must be
executed by both parties within the period specified as the term of this Agreement. Consultant
shall not perform any work or incur any additional costs prior to the execution, by both parties,
of such Supplemental Agreement. Consultant shall make no claim for extra work done or
materials furnished unless and until there is full execution of any Supplemental Agreement, and
the City shall not be responsible for actions by Consultant nor for any costs incurred by
Consultant relating to additional work not directly authorized by Supplemental Agreement.
10.0 TERMINATION AND DEFAULT
Termination: It is agreed and understood by Consultant that the City or Consultant may
terminate this Agreement for the convenience of the City or Consultant, upon thirty (30) days'
written notice to Consultant or City, with the understanding that immediately upon receipt of
said notice all work being performed under this Agreement shall cease. Consultant shall invoice
the City for work satisfactorily completed and shall be compensated in accordance with the terms
hereof for work accomplished prior to the receipt of said notice of termination. Consultant shall
not be entitled to any lost or anticipated profits for work terminated under this Agreement.
Unless otherwise specified in this Agreement, all data, information, and work product related to
this Project shall become the property of the City upon termination of this Agreement, and shall
be promptly delivered to the City in a reasonably organized form without restriction on future
use. Should the City subsequently contract with a new consultant for continuation of service on
the Project, Consultant shall cooperate in providing information.
Termination of this Agreement shall extinguish all rights, duties, and obligations of the
terminating party and the terminated party to fulfill contractual obligations. Termination under
this section shall not relieve the terminated party of any obligations or liabilities which occurred
prior to termination.
Nothing contained in this section shall require the City to pay for any work which it
deems unsatisfactory or which is not performed in compliance with the terms of this Agreement.
Default: Either party may terminate this Agreement, in whole or in part, for default if
the Party provides the other Party with written notice of such default and the other fails to
satisfactorily cure such default within ten (10) business days of receipt of such notice (or a
greater time if agreed upon between the Parties).
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If default results in termination of this Agreement, then the City shall give consideration
to the actual costs incurred by Consultant in performing the work to the date of default. The cost
of the work that is useable to the City,the cost to the City of employing another firm to complete
the useable work, and other factors will affect the value to the City of the work performed at the
time of default. Neither party shall be entitled to any lost or anticipated profits for work
terminated for default hereunder.
The termination of this Agreement for default shall extinguish all rights, duties, and
obligations of the terminating Party and the terminated Party to fulfill contractual obligations.
Termination under this section shall not relieve the terminated party of any obligations or
liabilities which occurred prior to termination.
Nothing contained in this section shall require the City to pay for any work which it
deems unsatisfactory, or which is not performed in compliance with the terms of this Agreement.
11.0 NON-SOLICITATION
Except as may be otherwise agreed in writing, during the term of this Agreement and for
twelve (12)months thereafter, neither the City nor Consultant shall offer employment to or shall
employ any person employed then or within the preceding twelve (12) months by the other or
any affiliate of the other if such person was involved,directly or indirectly, in the performance of
this Agreement. This provision shall not prohibit the hiring of any person who was solicited
solely through a newspaper advertisement or other general solicitation.
12.0 INDEPENDENT CONTRACTOR STATUS
Consultant is an independent contractor, and is not the City's employee. Consultant's
employees or subcontractors are not the City's employees. This Agreement does not create a
partnership, employer-employee, or joint venture relationship. No party has authority to enter
into contracts as agent for the other party. Consultant and the City agree to the following rights
consistent with an independent contractor relationship:
(1) Consultant has the right to perform services for others during the term hereof.
(2) Consultant has the sole right to control and direct the means,manner and method
by which it performs its services required by this Agreement.
(3) Consultant has the right to hire assistants as subcontractors, or to use employees
to provide the services required by this Agreement.
(4) Consultant or its employees or subcontractors shall perform services required
hereunder, and the City shall not hire, supervise, or pay assistants to help
Consultant.
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(5) Neither Consultant nor its employees or subcontractors shall receive training from
the City in skills necessary to perform services required by this Agreement.
(6) City shall not require Consultant or its employees or subcontractors to devote full
time to performing the services required by this Agreement.
(7) Neither Consultant nor its employees or subcontractors are eligible to participate
in any employee pension, health, vacation pay, sick pay, or other fringe benefit
plan of the City.
13.0 CONFIDENTIALITY AND MATERIALS OWNERSHIP
Any and all programs, data,or other materials furnished by the City for use by Consultant
in connection with services to be performed under this Agreement, and any and all data and
information gathered by Consultant, shall be held in confidence by Consultant as set forth
hereunder. Each party agrees to take reasonable measures to preserve the confidentiality of any
proprietary or confidential information relative to this Agreement, and to not make any use
thereof other than for the performance of this Agreement, provided that no claim may be made
for any failure to protect information that occurs more than three (3) years after the end of this
Agreement.
The parties recognize and understand that the City is subject to the Texas Public
Information Act and its duties run in accordance therewith.
All data relating specifically to the City's business and any other information which
reasonably should be understood to be confidential to City is confidential information of City.
Consultant's proprietary software, tools, methodologies, techniques, ideas, discoveries,
inventions, know-how, and any other information which reasonably should be understood to be
confidential to Consultant is confidential information of Consultant. The City's confidential
information and Consultant's confidential information is collectively referred to as "Confidential
Information." Each party shall use Confidential Information of the other party only in
fiutherance of the purposes of this Agreement and shall not disclose such Confidential
Information to any third party without the other party's prior written consent, which consent
shall not be unreasonably withheld. Each party agrees to take reasonable measures to protect the
confidentiality of the other party's Confidential Information and to advise their employees of the
confidential nature of the Confidential Information and of the prohibitions herein.
Notwithstanding anything to the contrary contained herein, neither party shall be
obligated to treat as confidential any information disclosed by the other party (the "Disclosing
Party") which: (1) is rightfully known to the recipient prior to its disclosure by the Disclosing
Party; (2) is released by the Disclosing Party to any other person or entity (including
governmental agencies) without restriction; (3) is independently developed by the recipient
without any reliance on Confidential Information; or (4) is or later becomes publicly available
without violation of this Agreement or may be lawfully obtained by a party from any non-party.
Notwithstanding the foregoing, either party will be entitled to disclose Confidential Information
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of the other to a third party as may be required by law, statute, rule or regulation, including
subpoena or other similar form of process, provided that (without breaching any legal or
regulatory requirement) the party to whom the request is made provides the other with prompt
written notice and allows the other party to seek a restraining order or other appropriate relief.
Subject to Consultant's confidentiality obligations under this Agreement, nothing herein shall
preclude or limit Consultant from providing similar services for other clients.
Notwithstanding the foregoing, either party will be entitled to disclose Confidential
Information of the other to a third party as may be required by law, statute, rule or regulation,
including subpoena or other similar form of process, provided that (without breaching any legal
or regulatory requirement) the party to whom the request is made provides the other with prompt
written notice and allows the other party to seek a restraining order or other appropriate relief.
Subject to Consultant's confidentiality obligations under this Agreement, nothing herein shall
preclude or limit Consultant from providing similar services for other clients.
Neither the City nor Consultant will be liable to the other for inadvertent or accidental
disclosure of Confidential Information if the disclosure occurs notwithstanding the party's
exercise of the same level of protection and care that such party customarily uses in safeguarding
its own proprietary and confidential information.
Notwithstanding anything to the contrary in this Agreement, the City will own as its sole
property all written materials created, developed, gathered, or originally prepared expressly for
the City and delivered to the City under the terms of this Agreement (the "Deliverables"); and
Consultant shall own any general skills, know-how, expertise, ideas, concepts, methods,
techniques, processes, software, or other similar information which may have been discovered,
created, developed or derived by Consultant either prior to or as a result of its provision of
services under this Agreement(other than Deliverables). Consultant shall have the right to retain
copies of the Deliverables and other items for its archives. Consultant's working papers and
Consultant's Confidential Information (as described herein) shall belong exclusively to the
Consultant. "Working papers" shall mean those documents prepared by Consultant during the
course of performing the Project including, without limitation, schedules, analyses,
transcriptions, memos, designed and developed data visualization dashboards and working notes
that serve as the basis for or to substantiate the Project. In addition, Consultant shall retain sole
and exclusive ownership of its know-how,concepts,techniques,methodologies, ideas, templates,
dashboards, code and tools discovered, created or developed by Consultant during the
performance of the Project that are of general application and that are not based on City's
Confidential Information hereunder (collectively, "Consultant's Building Blocks"). To the
extent any Deliverables incorporate Consultant's Building Blocks, Consultant gives City a non-
exclusive, non-transferable, royalty-free right to use such Building Blocks solely in connection
with the deliverables. Subject to the confidentiality restrictions mentioned above, Consultant
may use the deliverables and the Building Blocks for any purpose. Except to the extent required
by law or court order, City will not otherwise use, or sublicense or grant any other party any
rights to use, copy or otherwise exploit or create derivative works from Consultant's Building
Blocks.
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City shall have a non-exclusive,non-transferable license to use Consultant's Confidential
Information for City's own internal use and only for the purposes for which they are delivered to
the extent that they form part of the Deliverables.
14.0 WARRANTIES
Consultant represents that all services performed hereunder shall be performed consistent
with generally prevailing professional or industrial standards, and shall be performed in a
professional and workmanlike manner. Consultant shall re-perform any work not in compliance
with this representation.
15.0 LIMITATION OF LIABILITY
Should any of Consultant's services not conform to the requirements of the City or of this
Agreement, then and in that event the City shall give written notification to Consultant;
thereafter, (a) Consultant shall either promptly re-perform such services to the City's satisfaction
at no additional charge, or (b) if such deficient services cannot be cured within the cure period
set forth herein,then this Agreement may be terminated for default.
In no event will Consultant be liable for any loss, damage, cost or expense attributable to
negligence, willful misconduct or misrepresentations by the City, its directors, employees or
agents.
Neither party's liability, in contract, tort (including negligence) or any other legal or
equitable theory, (a) shall exceed the professional fees paid or due to Consultant pursuant to this
Agreement or (b) include any indirect, incidental, special, punitive or consequential damages,
even if such party has been advised of the possibility of such damages. Such excluded damages
include,without limitation, loss of data, loss of profits and loss of savings of revenue.
16.0 INDEMNIFICATION
Consultant shall save and hold harmless City and its officers and employees from all
claims and liabilities due to activities of his/her/itself and his/her/its agents or employees,
performed under this Agreement, which are caused by or which result from the negligent error,
omission, or negligent act of Consultant or of any person employed by Consultant or under
Consultant's direction or control.
Consultant shall also save and hold City harmless from any and all expenses, including
but not limited to reasonable attorneys' fees which may be incurred by City in litigation or
otherwise defending claims or liabilities which may be imposed on City as a result of such
negligent activities by Consultant,its agents, or employees.
17.0 ASSIGNMENT AND DELEGATION
The parties each hereby bind themselves, their successors, assigns and legal
representatives to each other with respect to the terms of this Agreement. Neither party may
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assign any rights or delegate any duties under this Agreement without the other party's prior
written approval,which approval shall not be unreasonably withheld.
18.0 LOCAL, STATE,AND FEDERAL TAXES
Consultant shall pay all income taxes, and FICA (Social Security and Medicare taxes)
incurred while performing services under this Agreement. The City will not do the following:
(1) Withhold FICA from Consultant's payments or make FICA payments on its
behalf;
(2) Make state and/or federal unemployment compensation contributions on
Consultant's behalf; or
(3) Withhold state or federal income tax from any of Consultant's payments.
If requested, the City shall provide Consultant with a certificate from the Texas State
Comptroller indicating that the City is a non-profit corporation and not subject to State of Texas
Sales and Use Tax.
19.0 COMPLIANCE WITH LAWS,CHARTER,AND ORDINANCES
A. Consultant, its consultants, agents, employees and subcontractors shall use best
efforts to comply with all applicable federal and state laws, the Charter and Ordinances of the
City of Round Rock, as amended, and with all applicable rules and regulations promulgated by
local, state and national boards,bureaus and agencies. Consultant shall further obtain all permits,
licenses, trademarks, or copyrights required in the performance of the services contracted for
herein, and same shall belong solely to the City at the expiration of the term of this Agreement.
B. In accordance with Chapter 2271,Texas Government Code, a governmental entity
may not enter into a contract with a company for goods and services unless the contract contains
written verification from the company that it: (1) does not boycott Israel; and(2)will not boycott
Israel during the term of a contract. The signatory executing this Agreement on behalf of
Consultant verifies Consultant does not boycott Israel and will not boycott Israel during the term
of this Agreement.
C. In accordance with Chapter 2274, Texas Government Code,a governmental entity
may not enter into a contract with a company with at least ten (10) full-time employees for a
value of at least One Hundred Thousand and No/100 Dollars ($100,000.00) unless the contract
has a provision verifying that it: (1) does not have a practice, policy, guidance, or directive that
discriminates against a firearm entity or firearm trade association; and (2) will not discriminate
during the term of the contract against a firearm entity or firearm trade association. The signatory
executing this Agreement on behalf of Consultant verifies Consultant does not have a practice,
policy, guidance, or directive that discriminates against a firearm entity or firearm trade
association, and it will not discriminate during the term of this Agreement against a firearm
entity or firearm trade association.
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D. In accordance with Chapter 2274,Texas Government Code, a governmental entity
may not enter into a contract with a company with at least ten (10) full-time employees for a
value of at least One Hundred Thousand and No/100 Dollars ($100,000.00) unless the contract
has a provision verifying that it: (1) does not boycott energy companies; and(2) will not boycott
energy companies during the term of the contract. The signatory executing this Agreement on
behalf of Consultant verifies Consultant does not boycott energy companies, and it will not
boycott energy companies during the term of this Agreement.
20.0 FINANCIAL INTEREST PROHIBITED
Consultant covenants and represents that Consultant, its officers, employees, agents,
consultants and subcontractors will have no financial interest, direct or indirect, in the purchase
or sale of any product,materials or equipment that will be recommended or required hereunder.
21.0 DESIGNATION OF REPRESENTATIVES
The City hereby designates the following representative authorized to act on its behalf
with regard to this Agreement:
Police Chief Allen Banks
City of Round Rock
2701 North Mays Street
Round Rock,TX 78665
(512)218-5521
Fire Chief Shane Glaiser
City of Round Rock
203 Commerce Boulevard
Round Rock, TX 78664
(512)218-6630
The Consultant hereby designates the following representative authorized to act on its
behalf with regards to this Agreement:
Dr. Tania Glenn&Associates,PA
1001 Cypress Creek Road, Suite 403
Cedar Park, TX 78613
(512)323-6994
22.0 NOTICES
All notices and other communications in connection with this Agreement shall be in
writing and shall be considered given as follows:
(1) When delivered personally to recipient's address as stated herein; or
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(2) Three (3) days after being deposited in the United States mail, with postage
prepaid to the recipient's address as stated in this Agreement.
Notice to Consultant:
Tania Glenn&Associates, PA
1001 Cypress Creek Road, Suite 403
Cedar Park, TX 78613
(512) 323-6994
Notice to City:
City Manager, City of Round Rock
221 East Main Street
Round Rock, TX 78664
AND TO:
Stephanie L. Sandre, City Attorney
309 East Main Street
Round Rock, TX 78664
Nothing contained in this section shall be construed to restrict the transmission of routine
communications between representatives of the City and Consultant.
23.0 APPLICABLE LAW,ENFORCEMENT,AND VENUE
This Agreement shall be enforceable in Round Rock, Texas, and if legal action is
necessary by either party with respect to the enforcement of any or all of the terms or conditions
herein, exclusive venue for same shall lie in Williamson County, Texas. This Agreement shall
be governed by and construed in accordance with the laws and court decisions of Texas.
24.0 EXCLUSIVE AGREEMENT
The terms and conditions of this Agreement, including exhibits, constitute the entire
agreement between the parties and supersede all previous communications, representations, and
agreements, either written or oral, with respect to the subject matter hereof. The parties
expressly agree that, in the event of any conflict between the terms of this Agreement and any
other writing, this Agreement shall prevail. No modifications of this Agreement will be binding
on any of the parties unless acknowledged in writing by the duly authorized governing body or
representative for each party.
25.0 DISPUTE RESOLUTION
The City and Consultant hereby expressly agree that no claims or disputes between the
parties arising out of or relating to this Agreement or a breach thereof shall be decided by any
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arbitration proceeding, including without limitation, any proceeding under the Federal
Arbitration Act(9 USC Section 1-14)or any applicable state arbitration statute.
26.0 SEVERABILITY
The invalidity, illegality,or unenforceability of any provision of this Agreement or the
occurrence of any event rendering any portion of provision of this Agreement void shall in no
way affect the validity or enforceability of any other portion or provision of this Agreement. Any
void provision shall be deemed severed from this Agreement, and the balance of this Agreement
shall be construed and enforced as if this Agreement did not contain the particular portion of
provision held to be void. The parties further agree to amend this Agreement to replace any
stricken provision with a valid provision that comes as close as possible to the intent of the
stricken provision. The provisions of this Article shall not prevent this entire Agreement from
being void should a provision which is of the essence of this Agreement be determined void.
27.0 STANDARD OF CARE
Consultant represents that it is specially trained, experienced and competent to perform
all of the services, responsibilities and duties specified herein and that such services,
responsibilities and duties shall be performed, whether by Consultant or designated
subconsultants, in a manner acceptable to the City and according to generally accepted business
practices.
28.0 GRATUITIES AND BRIBES
City, may by written notice to Consultant, cancel this Agreement without incurring any
liability to Consultant if it is determined by City that gratuities or bribes in the form of
entertainment, gifts, or otherwise were offered or given by Consultant or its agents or
representatives to any City Officer, employee or elected representative with respect to the
performance of this Agreement. In addition, Consultant may be subject to penalties stated in
Title 8 of the Texas Penal Code.
29.0 RIGHT TO ASSURANCE
Whenever either party to this Agreement, in good faith, has reason to question the other
party's intent to perform hereunder, then demand may be made to the other party for written
assurance of the intent to perform. In the event that no written assurance is given within the
reasonable time specified when demand is made,then and in that event the demanding party may
treat such failure an anticipatory repudiation of this Agreement.
30.0 MISCELLANEOUS PROVISIONS
Time is of the Essence. Consultant agrees that time is of the essence and that any failure
of Consultant to complete the services for each Phase of this Agreement within the agreed
Project schedule may constitute a material breach of the Agreement.
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Consultant shall be fully responsible for its delays or for failures to use reasonable efforts
in accordance with the terms of this Agreement. Where damage is caused to City due to
Consultant's failure to perform in these circumstances, City may withhold, to the extent of such
damage, Consultant's payments hereunder without a waiver of any of City's additional legal
rights or remedies. City shall render decisions pertaining to Consultant's work promptly to avoid
unreasonable delays in the orderly progress of Consultant's work.
Force Majeure. Notwithstanding any other provisions hereof to the contrary, no failure,
delay or default in performance of any obligation hereunder shall constitute an event of default
or breach of this Agreement, only to the extent that such failure to perform, delay or default
arises out of causes beyond control and without the fault or negligence of the party otherwise
chargeable with failure, delay or default; including but not limited to acts of God, acts of public
enemy, civil war, insurrection, riots, fires, floods, explosion, theft, earthquakes, natural disasters
or other casualties, strikes or other labor troubles, which in any way restrict the performance
under this Agreement by the parties.
Section Numbers. The section numbers and headings contained herein are provided for
convenience only and shall have no substantive effect on construction of this Agreement.
Waiver. No delay or omission by either party in exercising any right or power shall
impair such right or power or be construed to be a waiver. A waiver by either party of any of the
covenants to be performed by the other or any breach thereof shall not be construed to be a
waiver of any succeeding breach or of any other covenant. No waiver of discharge shall be valid
unless in writing and signed by an authorized representative of the party against whom such
waiver or discharge is sought to be enforced.
Multiple Counterparts. This Agreement may be executed in multiple counterparts,
which taken together shall be considered one original. The City agrees to provide Consultant
with one fully executed original.
[Signatures on the following page.]
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IN WITNESS WHEREOF, the parties have executed this Agreement on the dates
hereafter indicated.
City of Round Rock,Texas Dr. Tania Glenn & Associates, PA
By: By:
Printed Name: U Printed Nam an A iC.
Title: Title: (�I(\a Ju,(
Date Signed: D Date Signed: 1T o I"IAZ3
For City,Attest:
B .
CityClerk-677p
'44VT0'L-'17eUMwK*
For City,Approved as to Form:
By:
Stephame L. Sandre, City Attorney
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Exhibit "A"
TANIA GLENN
& ASSOCIATES, PA
1001 Cypress Creek Rd. Suite 403
Cedar Park, TX 78613
512-323-6994; 512-323-9490 (fax)
Tania Glenn & Associates, PA
In Partnership With
The City of Round Rock Police and Fire Departments
PROPOSAL
Exhibit "A"
1.0 Introduction
1.1 Company Background
Tania Glenn and Associates is a clinical practice dedicated to serving the mental health
needs of the military, public safety and aviation communities through the use of
effective, appropriate and proven interventions. It is the philosophy of Tania Glenn and
Associates to treat all clients with dignity and respect, and to work as diligently as
possible to assist our clients in achieving their desired outcomes. Our goal is to find and
build on individual strengths while challenging our clients to work on aspects of their
lives they want to change, and to challenge themselves to bring about and adhere to
this change.
The Trauma Defense Team (TDT) of Tania Glenn & Associates, PA is dedicated to
assisting your workplace environment in dealing with extremely stressful or traumatic
events. From preparation to interventions and follow-up care for major incidents,
traumatic events and crises, this program is designed to mitigate stressful incidents in
order to minimize the damaging effects they can have on personnel and workplace
environments. The TDT provides a number of services, including:
• Pre-incident inoculation for individuals, groups and organizations to prepare for
possible incidents. This training focuses on building individual and organizational
resilience through assessment of strengths and liabilities, and by promoting
change to create a healthy individuals, environments and cultures.
• Review of emergency response policies and procedures. Having the correct plan
of action and referral base is vital to any organization's ability to handle a
traumatic event. Through review and revision of policy, the Trauma Defense
Team of Tania Glenn & Associates can assist your organization prepare for any
worst-case scenarios.
• Ongoing care and resolution for first responders who are experiencing Post-
Traumatic Stress, burnout, compassion fatigue and performance issues.
• Crisis Response and Follow-up. The professionals at Tania Glenn & Associates
are fully trained and equipped to help individuals and organizations through
traumatic and stressful events. Whether a crisis is ongoing or resolved, the
Trauma Defense Team is equipped to provide compassionate and timely care
without interfering with ongoing operations and without making individuals feel
targeted, alienated or discomfited. The ability to provide the appropriate
interventions at the right time to the right group is the key to success. This is the
distinguishing quality of the Trauma Defense Team.
Exhibit "A"
Public safety, military and private corporations around the world have utilized and
benefited from this service. Our clients have included:
• Tucson Police Department Aviation Program
• Arizona Department of Public Safety Aviation Program
• Southwest Airlines
• US Airways
• American Airlines
• Federal Aviation Administration
• National Transportation Safety Board
• Nebraska Sheriffs Association
• New York State Police Aviation Program
• Department of Homeland Security, Customs and Border Protection
• Office of Border Patrol Special Operations Group
• United States Marshals Service Special Operations Group
• Defense Criminal Investigative Services
• United States Marine Corps
• Travis County STAR Flight
• Austin Travis County Emergency Medical Services
• North Blanco County EMS
• Marble Falls Police, Fire and EMS
• Pflugerville Fire and Police Departments
• Round Rock Police and Fire Departments
• Cobb County, Georgie Fire Department
• Cedar Park Police and Fire Departments
• Buda Fire Department
• Jollyville Fire Department
• Bryan and College Station Police Departments
• Laredo Police Department
• Grapevine and Richardson Fire Departments
• Frisco Police Department
• Georgetown Fire Department
• Goodyear, Avondale, Glendale and Queen Creek, AZ Fire Departments
• Killeen Police Department
• Williamson County Sheriff's Office
• Granite Shoals Police Department
• Hutto Police Department
• Lake Travis Fire/Rescue
• Leander Fire and Police Department
• Lockhart Emergency Medical Services and Police Department
• Texas Attorney General Criminal Investigation Division
• University of Texas Police Department
• Brackenridge Hospital
• Scott &White Hospital System
• St. David's Hospital System
• The Houston Chronicle
• PHI Air Medical
• Air Evac LifeTeam
Exhibit "A"
1.2 Proposal Overview
This proposal outlines the creation and coordination of a relationship between an
outside clinical advisor (Tania Glenn, PsyD, LCSW, CCTP) and The City of Round Rock
Police and Fire Departments. The role of the clinical advisor would be to provide
necessary education and traumatic event response for both groups and individuals
within the organization.
2.0 Background
2.1 General History
Occasionally in the line of duty, first responders encounter events that are not
considered within the normal scope of our day-to-day duties. Sometimes these types of
events touch their lives in ways that they do not expect, and personnel are left with the
lasting impact (both negative and positive) that shapes their professional and
sometimes personal lives.
These types of events are called critical incidents — they are sudden, extreme, and can
overwhelm the usual coping mechanisms of those dedicated to serve. At any given
point, even the most experienced and seasoned emergency personnel can be affected
by an incident. This is because it is human nature to have a coping capacity or
threshold, beyond which a person no longer tolerates stress in a productive manner.
Over time, one's definition of a critical incident can change or evolve as he or she grows
and experiences life. In other words, events that didn't affect someone at age 22 might
really bother the same person at age 32, 42 or 52.
The most debilitating type of critical incident is obviously a line of duty death. The range
and type of impact that this has on pilots is powerful and very painful. In addition to a
line of duty death, many employees are also impacted by the suicide of a coworker,
injuries to coworkers, the death of a child, mass casualty incidents, events with known
victims, the accidental wounding or killing of a citizen and any other event which is
unusual and outside the range of what is considered "normal."
Some common reactions to critical incidents include nausea, vomiting, diarrhea, pupil
dilation, headaches, indigestion, tremors, muscle aches, increased smoking, insomnia,
nightmares, social isolation, anger, depression, an increased startle response,
restlessness, increased use of alcohol, and many others. These reactions can be
confusing and quite unsettling to affected personnel. Once these reactions are
normalized through training, employees typically know how to manage these reactions
and prevent them in the future.
The other area of concern in the aftermath of a major incident is the impact on the
workplace, which often serves as a reminder for what has occurred. Employees may
sometimes manifest their ongoing issues with an event by behaving in was that are
different. Management is often left wondering why a previously stellar performer is now
Exhibit "A"
behaving negatively or displaying a problematic attitude. Through understanding the
effects of a trauma on employees and by proactively addressing the effects of an
incident on both the individual and company levels, leadership is able to get ahead of
the curve and prevent ongoing negative ripple effects of an incident. This, of course,
takes training and education, along with the ability to tap into resources to guide
management through this process.
2.2 Training and Intervention Elements
Training shall consist of:
• Types of stress
• Effects of stress
• Stress management strategies
• Methods for coping in the aftermath of a critical incident — at individual, team and
department levels
• Compassion fatigue and burnout
• Advanced training on Post Traumatic Stress Disorder
• Resilience
• Peer Support (if requested)
Interventions shall consist of:
• Individual therapy related to workplace trauma, burnout, anxiety and other line of
duty related challenges
• Group briefings — each case is incident specific and carefully triaged to provide
the correct service to the appropriate employees at the right time
3.0 Key Personnel
3.1 Dr. Tania Glenn
Dr. Tania Glenn is the President of Tania Glenn and Associates, PA, a clinical private
practice in Austin, Texas. Dr. Glenn has served as a clinician for over thirty years and
specializes in treating anxiety and trauma. Dr. Glenn has done extensive work with
public safety and military individuals, couples and families. She specializes in trauma
and is a Certified Clinical Therapy Provider. In her practice, Dr. Glenn has worked with
law enforcement, fire, EMS, military and aviation professionals, and has helped many
individuals with their recovery from Post-Traumatic Stress Disorder. She has developed
the traumatic stress management program and now serves as the Traumatic Stress
Management Coordinator for numerous public safety agencies. Dr. Glenn is a faculty
member and trained trainer for the International Critical Incident Stress Foundation. Her
prior experience includes work as an Emergency Room Medical Social Worker at
Brackenridge Hospital in Austin for ten years.
Exhibit "A"
Dr. Glenn also has extensive experience as a consultant and trainer. The Trauma
Defense Team of Tania Glenn & Associates provides trauma-based prevention and
intervention services, workplace violence prevention and intervention, crew resource
management, workplace cultural analyses and team building. Dr. Glenn's experience as
a public speaker comes through in lively, interactive, relevant and fun presentations that
capture audiences. Participants frequently comment that Dr. Glenn's presentations are
one of the best they have ever seen.
Dr. Glenn is the Clinical Director of multiple peer support and critical incident response
teams. Her background experience includes providing traumatic stress management
services after the Oklahoma City bombing in 1995, the Jarrell tornado in 1997, the
attacks on the World Trade Center in 2001, Hurricanes Katrina and Rita in 2005, the
Dallas Police shootings in 2016, the Ft. Lauderdale Airport active shooter incident in
2017 and numerous other incidents including line of duty deaths and suicides of
emergency personnel. Dr. Glenn has written numerous articles and is a regular
contributor to Air Beat, the journal of the Airborne Law Enforcement Association. In
2006, she was featured in "Between Iraq and a Hard Place," a documentary on
traumatic stress in the military.
Dr. Glenn currently serves as an Advisory Board Member for the Brattleboro Hospital
Uniformed Services Worker's Retreat in Brattleboro, VT. She has served as a member
of the Safety Committee for Travis County's air medical and air rescue program, STAR
Flight. Dr. Glenn is also a previous Board Member of the Association of Traumatic
Stress Specialists and The HARTH Foundation, which provides equine therapy to
veterans with PTSD.
Dr. Glenn received her Bachelor's and Master's Degrees from The University of Texas
in Austin, and her Doctorate from California Coast University. She also attended the
Austin Police Academy in 1998. Dr. Glenn has completed ten marathons, including the
Boston Marathon.
Dr. Glenn has authored nine books on first responder health and resilience. She
addresses culture changes to support good mental health, trauma, fitness and first
responder families.
Exhibit "A"
4.0 Pricing
Annual Estimations and Projections subject to consideration by The City of Round Rock
Trauma and Work- Phone Consultation Travel
Related Counseling, and treatment in TGA
crisis response and offices
training
$90 per hour $90 per hour NA
Please feel free to call me with any questions at 512-922-4265.
Respectfully Submitted,
Tania Glenn, PsyD, LCSW, CCTP