CM-2026-092 - 4/3/2026 AMENDMENT NO. 2
TO "CITY OF ROUND ROCK `SOFTWARE AS A SERVICE' AGREEMENT
WITH TYLER TECHNOLOGIES,INC."
CITY OF ROUND ROCK )
)
STATE OF TEXAS ) KNOW ALL BY THESE PRESENTS:
)
COUNTY OF WILLIAMSON )
COUNTY OF TRAVIS )
This Amendment No. 2 to "City of Round Rock `Software as a Service Agreement' with
Tyler Technologies" for purchase of certain public safety software to support the City's public
safety operations which includes records management systems and computer aided dispatch
systems, and related services, hereinafter called the "Amendment No. 2," is made by and
between the CITY OF ROUND ROCK, TEXAS, a Texas home-rule municipality, whose offices
are located at 221 East Main Street, Round Rock, Texas 78664-5299, hereinafter called "City,"
and TYLER TECHNOLOGIES, INC., a Delaware corporation with offices located at One Tyler
Drive, Yarmouth, Maine 04096, hereinafter called "Tyler." The City and Tyler are collectively
referred to herein as the"Parties."
WHEREAS, the Parties previously executed the referenced "City of Round Rock
`Software as a Service' Agreement," hereinafter the "Agreement," by Resolution No. R-2024-
234; and
WHEREAS, the Parties desire to add an additional integration (Central Square CAD to
CAD Hub) as set forth in Exhibit 1, Amended Investment Summary, attached hereto and
incorporated herein by reference for all purposes; and
NOW THEREFORE, premises considered, and in consideration of the mutual promises
and obligations in the Agreement and this Amendment No. 1,the Parties agree as follows:
I.
Exhibit "1," Amendment Investment Summary shall be incorporated into the
Agreement and shall amend Exhibit "A" of the Agreement by adding the additional services set
forth in the attached Exhibit"1."
II.
Payment terms for the additional integration set forth in Exhibit"1" shall be as follows:
Fifty percent(50%) shall be paid upon execution of this Amendment No. 2 and the remaining
fifty percent(50%) shall be due upon completion of the additional services.
C M -202(0 Dq'2
III.
This Amendment No. 2 shall amend the original Agreement only as set forth herein with
no other changes in terms or conditions of the original Agreement.
IN WITNESS WHEREOF, the Parties have executed this Amendment No. 2 on the
dates indicated below.
CITY OF ROUND ROCK,TEXAS TYLER TECHNOLOGIES,INC.
By: By: SW4A47 Claia
4�fi
Printed Name: ks beil e7 -{' Printed Name: Sherry Clark
Title: e( Title: Group General Counsel
Date Signed: 31.202. Date Signed: 03/30/2026
ATTEST:
CIA,„„ua,,a.
Ann Franklin, City Clerk
FOR CITY,APPROVED AS TO FORM:
By: 4:o2 A...
Stephanie L. Sandre, City Attorney
2
Exhibit 1
•
•••'•• tyler
..• .
• technologies
Exhibit 1
Amendment Investment Summary
The following Amendment Investment Summary details the software, products, and services to be delivered by us to
you under the Agreement. This Amendment Investment Summary is effective as of the Amendment Effective Date
REMAINDER OF PAGE INTENTIONALLY LEFT BLANK
Exhibit 1
• Quoted By: Jodie Hisala
M•• t Quote Expiration: 8/16/26
•••• yler Round Rock,TX-Central Square
• technologies Quote Name: CAD to CAD Hub
Sales Quotation For:
ROUND ROCK,TX
2701 N MAYS ST
ROUND ROCK TX 78665-2412
Phone:+1 (512) 218-5500
Services
Description Total
Enterprise Public Safety
Central Square CAD to CAD Hub $ 19,000
TOTAL $ 19,000
Summary One Time Fees Recurring Fees
Total Tyler Software $0 $0
Total Annual $0 $0
2026-595191-F0D3P4 CONFIDENTIAL Page 1
Total Tyler Services $ 19,000 $0 Exhibit 1
Total Third-Party Hardware,Software, Services $0 $0
Summary Total $ 19,000 $0
Assumptions
For additional information, please visit https://empower.tylertech.com/enterprise-public-safety-specifications.html
2026-595191-F0D3P4 CONFIDENTIAL Page 2
Exhibit 1
Schedule 1
•
••::•• tyler
• technologiea
Exhibit 1
Schedule 1
Customer Requested Standard Software Enhancements and/or Custom Software
1. Definition
We will provide you requested standard software enhancements and/or custom software services as discussed below.
You agree to cooperate in limiting the scope of those modifications and enhancements, as described below.
An analysis and assessment to verify the scope of effort for these services will be conducted. A revised estimate for the
enhancements/customizations may be provided at the conclusion of the assessment.You may elect to cancel or proceed
with the enhancements/customizations based on the revised estimate.
Capabilities included in the initial scope:
a) Custom Software/Interface(s)
While we will provide reasonable consultation, you are responsible for obtaining
technical contacts and/or technical specifications from the third parties involved.
(1) Central Square CAD to CAD Hub
This is an addendum to add 4 new CAD agencies to the current Tyler
CAD-to-CAD interface with Central Square Technologies (CST) Unify
HUB_ Scope to include the following:
• Setup Round Rock's Tyler TEST environment for CST Unify
HUB CAD-to-CAD.
• Configure/Test Tyler CAD-to-CAD interface with 5 agencies
using the TEST CST Unify HUB in the Cloud.
• This testing will use the interface version currently installed in
Round Rock's PROD environment_ There will be no
programming changes made as part of this implementation.
• Once all 5 agencies have completed testing the interface it will
be moved to Production.
• Any programming changes requested during testing will be
billable under a new, separate contract and implemented at a
later date.
2. Methodology to Provide Enhancements and/or Custom Software
a) Our Responsibility
Exhibit 1
Schedule 1
As part of our delivery of these services,we will:
(1) Review the required features for the items set forth in paragraph 1, above,with you.
(2) Prepare a Requirements Document(RD)to include:
• Detailed description of the required feature
• menu samples
• screen samples
• report samples
(3) Conduct the programming and programming test.
(4) Provide the associated in-scope training,testing and/or other support services.
For an enhancement or custom software requiring over seven (7) days of services, we will utilize the design
document procedure described below. For enhancements or custom software that require less than seven
(7) days of services, we will use a Request For Service (RFS) procedure. Both procedures are reviewed with
you at a pre-installation planning meeting. The RFS procedure utilizes a form with a narrative description
and supporting documentation if applicable to define the work to be done.
b) Design and Development Procedure
Activity Targeted Time
Period
(1) We will work with your staff in completing the RD. You To be determined
agree to be reasonable and flexible in not attempting to
design the modifications to be more extensive than called
for in the scope (cost and schedule) of this project.
(2) We submit completed RD to you. To be determined
(3) You will review and sign off on the RD. Once you sign off To be determined
on the RD, any subsequent changes must be documented
along with the impact on pricing and schedule, if any. No
programming will be done by us until the formal sign-off
and your authorization to proceed in writing.
(4) We complete programming from RD and provide the To be determined
associated deliverable to you.
(5) You test software modification based on RD. To be determined
3. Third Party Responsibilities
• The 3rd party will provide a documented API that will allow access to required data via a file transfer or web
service(only HTTPS)
• The interface will support one import/export method and format
Exhibit 1
Schedule 1
• Tyler Technologies will not be responsible for making any modifications in the 3rd party software to
support this interface.
• Tyler Technologies will not host 3rd party software on any Tyler-managed servers (cloud hosted or on
customer premise).
• The 3rd party will work with Tyler Technologies and the customer to test the interface.