R-2026-149 - 6/11/2026 RESOLUTION NO. R-2026-149
WHEREAS, the City of Round Rock ("City") has previously exercised the buy-out-option for
leased Xerox copier equipment and desires to continue maintenance and supply services for City-owned
devices located throughout various City departments and facilities; and
WHEREAS, Xerox Business Solutions, LLC has submitted a sales and service agreement for
ongoing copier maintenance services and supplies; and
WHEREAS,the City Council desires to enter into an agreement with Xerox Business Solutions,
LLC for ongoing copier maintenance services and supplies,Now Therefore
BE IT RESOLVED BY THE COUNCIL OF THE CITY OF ROUND ROCK,TEXAS,
That the Mayor is hereby authorized and directed to execute on behalf of the City a Sales and
Service Agreement with Xerox Business Solutions,LLC,a copy of same being attached hereto as Exhibit
"A" and incorporated herein.
The City Council hereby finds and declares that written notice of the date,hour,place and subject
of the meeting at which this Resolution was adopted was posted and that such meeting was open to the
public as required by law at all times during which this Resolution and the subject matter hereof were
discussed, considered and formally acted upon, all as required by the Open Meetings Act, Chapter 551,
Texas Government Code, as amended.
RESOLVED this 11th day of June, 2026. 1,4
C OG , Mayor
City Round ock,Texas
ATTEST:
ANN FRANKLIN, City Clerk
0112.20262
EXHIBIT
xe rox Business Solutions Xerox Business Solutions, LLC("Company")
SALES&SERVICE AGREEMENT •
CUSTOMER NAME CUSTOMER NAME
City of Round Rock CITY OF ROUND ROCK
ADDRESS ADDRESS
221 E Main St 221 E MAIN ST
CITY,STATE LP CITY,STATE ZIP
Round Rock,TX 78664 ROUND ROCK,TX 78664-2120
PRIMARY CONTACT PERSON PRIMARY PHONE NUMBER PRIMARY EMAIL BILL TO CONTACT PERSON BILL TO PHONE NUMBER BILL TO EMAIL
Adam Gagnon (512)218-5456 agoagnon@roundrocktexas. Adam Gagnon 5122185456 agagnon@roundrocktexas.g
OV
SALESPERSON CUSTOMER PURCHASE ORDER# COMPANY REFERENCE# SERVICE CONTRACT Replace MPS CONTRACT M Replace
Katie Sinkula 20442650 cONTRAcT# CN43999-02 CONTRACT# CN43999-02
MONTHLY SERVICE PAYMENT MONTHLY MPS PAYMENT
$4,072.41 $284.34
TERMS OF PAYMENT:NET THIRTY(30)DAYS FOR CASH SALE AND ALL OTHER INVOICES NET THIRTY(30)DAYS FROM DATE OF INVOICE
PRODUCTS QTY MODEUPRODUCT# LOCATION DESCRIPTION TOTAL PRICE
SEE PRODUCT SCHEDULE(SCHEDULE A)
�SEE PRODUCT SCHEDULE(SCHEDULE A) 13 SEE TRADE-IN EQUIPMENT I LEASE RETURN FORM SUBTOTAL
SPECIAL SERVICES FEES $0.00
NOTE/ADJUSTMENT DETAILS
The Service/MPS Escalation Rate is 0%.
Fixed for Term/Staples included in MA/Priced using Pace contract#P00230
If,at any point during the contract term,a covered device is identified as having reached End of Service or
End of Life status,Xerox Business Solutions will promptly notify the City and collaborate to determine an
appropriate course of action,which may include device replacement or print redirection
OTHER ADJUSTMENTS $0.00
CONTRACT TYPE EFFECTIVE DATES TRANSACTION TYPE
❑ CASH SALE ❑ RENTAL TERM IN MONTHS 12 Months Actual start date based on
❑ LEASE ❑v MAINTENANCE ONLY PROPOSED START DATE delivery or lease commencement.
CONTRACT TERMS NOTES
SERVICE MPS
0 ❑V All parts,labor,drums and supplies;excluding paper and staples
❑ ❑ All parts and labor,including drums;excluding supplies,paper,and staples
❑ ❑ Remote Solve Opt-Out
❑v ❑O Includes other(indicate) Staples Staples
CONTRACTPOOLS
POOL MONTHLY VOLUME OVG.RATE MONTHLY PAYMENT BASE FRQNCY OVG.FRQNCY
B&W:MPS Pool#1 3,700 $0.00750 Included in MPS Monthly Monthly
Payment
B&W:Pool#1 77,000 $0.00400 Included in Service Monthly Monthly
Payment
Color:MPS Pool#1 5,500 $0.07000 Included in MPS Monthly Monthly
Payment
Color:Pool#1 91,000 $0.04000 Included in Service Monthly Monthly
Payment
PRIMARY METER CONTACT
TECHNOLOGY CONTACT PERSON I TECH PHONE# TECH EMAIL METER CONTACT PERSON METER PHONE# METER EMAIL
David Carter 5122185456 dcarter@roundrocktexa David Carter 5122185456 dcarter@roundrocktexa
s. ov a. Ov
Company wi::install an app to automatically collect device meters for contract billing and automated supply replenishment.
Companywi charge a fee per machine per overage billing cycle should customer decline meter and supply technology app installation.
QTY MODEL/PRODUCT# SOFTWARE&DESCRIPTION ❑ SEE SOW FOR DETAILS TOTAL PRICE
SEE PRODUCT SCHEDULE(SCHEDULE A)
CUSTOMER
By executing this agreement,I acknowledge that I have read and understand this agreement and 1 certify that I am authorized to execute this agreement on behalf of customer.
Authorized signature acknowledges terms/conditions and expiration dates or meter readings. The terms and conditions on the face and reverse side of this agreement correctly set
forth the entire agreement between partes.
AUTHORIZED CUSTOMER SIGNATURE: TITLE:
SIGNER'S NAME(PRINTED): DATE:
CEC approved Ver.1.8.2 Effective 719125 Page 1 of 16
COMPANY SALES: DATE:
CEC approved Ver.1.8.2 Effective 719125 Page 2 of 15
Sales &Service Terms and Conditions
1.Definitions.The first page of this Sales&Service Agreement is referred to herein as the"Cover Page."The Cover Page,these Terms and Conditions, any Schedules(e.g.,a Product Schedule),Statements
of Work
("SOW),and/or any other attachments referenced on the Cover Page or attached hereto and incorporated herein represent the agreement(the"Agreement")between Company and the Customer("Parties")as
identified
on the Cover Page of this Agreement,with respect to the acquisition of those Products and/or Services."Products"shall mean the equipment("Equipment")and any Software("Application Software")identifie
d on the
Cover Page and/or on a Product Schedule.
2.Scope.This Agreement may be executed for:
a)A SALE of Products.If a SALE,Company hereby offers to sellflicense and Customer hereby accepts to purchaseAicense those Products in the quantity and for the price indicated on
the Cover Page(and/or
Product Schedule).Payment terms are set forth in Section 7,below.Title to the Equipment will transfer to Customer upon delivery;
b)A LEASE of Products.If a LEASE,Customer will execute a separate lease agreement which will fund the purchaseAicense of the Products in the quantity indicated on the Cover Page(and/or
Product Schedule)
for the benefit of Customer.The lease will be between(1)Customer and a third-party lessor or(ii)Customer and Company,which Company shall then assign to a third-party lessor(each a"Lessor').Nothing
herein shall
alter,amend,or affect Customer's or Lessor's rights or obligations pursuant to such lease.Upon execution of a lease agreement between Customer and Lessor,Customer shall be responsible
to Lessor to satisfy the
terms and conditions of the lease;
C)A RENTAL of Products.If a RENTAL,Company hereby offers to rent and Customer hereby accepts to pay for those Products in the quantity and for the price indicated on the Cover
Page(and/or Product
Schedule).Payment terns are set forth in Section 7,below.Title will remain with Company throughout the Term as indicated on the Cover Page.Customer agrees to obtain adequate insurance
coverage sufficient to
cover the full replacement value of the rental equipment while in Customer's possession,and to have Company named as the loss payee.Unless otherwise stated in the Cover Page,the rental
is non-cancellable for the
stated term;and/or
d)An ACQUISITION OF SERVICES.Services may include those Services referenced in Section 4 of this Agreement and/or such additional Services outlined in one or more SOWs or Schedules
attached hereto.
Payment terns for Services shall be in accordance with Section 7,below.
3. Delivery and Installation.Unless specified otherwise on the Cover Page,for any Sale,Lease,or Rental,Company shall deliver and install the Products at the location specified by Customer
on the Cover Page and/or
Product Schedule unless:(1)Customer has not made available at that address a suitable place of installation as specified by the Company;or(2)Customer has not made available suitable
electrical service in accordance
with the Underwriters Lab("UL")or manufacturer's requirements. All risk of loss will transfer to the Customer upon delivery.Customer will be responsible for nonstandard delivery charges.Relocation
of Products to a
location other than that specified on the Cover Page and/or Product Schedule requires Company's consent and may result in fees or increased rates.
4. Services. This Agreement covers both the labor and materials for adjustments,repairs,and replacement of parts necessitated by normal use of the Equipment.Unless otherwise stated
on the Cover Page,Services
do not include the following:(a)repairs due to(i)misuse,neglect,or abuse(including,without limitation,improper voltage or use of supplies that do not conform to the manufacturers'specifications),(ii
)use of options,
accessories,products,supplies not provided by Company;(iii)non-Company alterations,relocation,or service,and/or(iv)loss or damage resulting from accidents,fire,water,or theft;(b)maintenance
requested outside
Company's normal business hours or this Agreement,(c)relocation,(d)software or connected hardware,(e)hard drive replacement,(f)MICR Toner for Laser Printers,and parts and labor for
all non-laser printers,and/or
(g)parts for Scanners. Company reserves the right,at its sole discretion,to replace Equipment with Equipment of similar or better conditions and features,rather than providing on-site
Service support.Replacement
parts may be new,reprocessed,or recovered. Supplies provided by Company are in accordance with the copy volumes set forth on the Cover Page and within the manufacturers stated yields,and
do not include staples
or paper.Supplies are to be used exclusively for the Equipment and remain Company property until consumed.Customer will return,or allow Company to retrieve,any unused supplies at the
termination or expiration of
this Agreement.Customer is responsible for the cost of excess supplies.Supplies will be shipped to Customer via UPS Ground,or another method selected by Company. Unless otherwise stated
herein,Customer will
be billed for shipping,including,but not limited to,UPS Ground,Overnight,and/or Messenger Service per billing period or per shipment based on number of products. Additional fees may
be charged for Services
provided outside Company's standard business hours or for computer/network issues and will be at Company hourly rates in effect at the time of such Services. Equipment may be supported
and serviced using data
that is automatically collected by Company from the Equipment via electronic transmission from the Equipment to a secure off-site location.Examples of automatically transmitted data
include product registration,meter
read,supply level,Equipment configuration and settings,software version,and problemRault code data.All such data will be transmitted in a secure manner specified by Company.The automatic
data transmission
capability does not permit Company to read,view or download any Customer data,documents or other information residing on or passing through the Equipment or Customers information management
systems.Services
may be delivered by Company's Affiliates and/or Subcontractors,at Company's sole discretion.Unless otherwise stated on the Cover Page,Company may charge and Customer shall pay a charge
for each instance in
which Customer declines Company's use of remote technology to provide Services.Unless otherwise agreed to in writing,Customer remains solely responsible to secure any sensitive data
and permanently delete such
data from the internal media storage prior to removal of Equipment or termination of this Agreement. Company has no obligation to maintain Equipment beyond the"End of Service"for that
particular model of Equipment.
End of Service("EOS")means the date announced by manufacturer after which Company will no longer offer Services for a particular Equipment model.Company reserves the right to discontinue
Service upon thirty
days written notice for any Equipment for which parts and/or Supplies are no longer available,or are not available on commercially reasonable terns.
5.Meter:Electric Services. Equipment is required to be connected to a remote transmission tool,which will periodically communicate meter reads as well as other device diagnostic data
and upon which invoices will be
based.If a remote transmission tool is not installed and otherwise upon request,you will provide us,by telephone,email,web submission,or fax with the actual meter readings three days
prior to your due date. We may
estimate the number of images used if such meter readings are not communicated to Company. The estimated charge for excess images shall be adjusted upon receipt of actual meter readings.
If you do not maintain
remote transmission,the Company reserves the right to charge you a per device fee for such affected Equipment due to the increased service visits that will be required in order to:(x)obtain
such information,(y)provide
such transmissions and(z)provide such Maintenance Services and Consumable Supplies that otherwise would have been provided remotely and/or proactively. If you elect to not install a
remote transmission tool,the
contract is subject to the unconnected device charge outlined on the Company's currently published fee schedule. You agree to provide adequate space without charge for the Equipment,adequate
electricity(including,
if necessary,a dedicated 110 or 220-volt line),an electrical surge suppressor with a UL-1449 rating or better,and reasonable storage for supplies to be used with the Equipment.
6. Additions and Modifications. If,at anytime during the Tenn,Customer upgrades,modes,or adds equipment that utilizes the same Supplies as the Equipment,Customer shall promptly nobty
Company.Company
maintains the right to inspect any upgrades and modifications to Equipment and/or additional equipment and determine whether equipment is eligible for Services. If approved for Services
and agreed by the Parties,the
Agreement will be amended to include such changes,including pricing modifications. All networked devices must be set up with our monitoring app for meters and Supplies.Any devices not
under contract will be added
automatically to the account for the listed rate.If our monitoring software is not reporting,Customer must work with us to resolve the issue as soon as possible.
7. Tenn and Payment. Except as may otherwise be provided for herein,this Agreement is non-cancellable and shall remain in effect throughout the Term;and,unless notified in writing sixty(60)days
prior to its
expiration,this Agreement shall automatically renew for twelve(12)months. Company reserves the right to terminate Services upon thirty(30)days written notice.In the event the fees herein
are included in Customers
lease payment,the Tenn shall run concurrently with the lease agreement and be subject to the renewal provisions provided for therein.The meter count at installation or,in the case of
owned printers,at assessment,
will be used for meter/overages calculations. Customer agrees to pay Company all amounts due within thirty(30)days of the date of Company's invoice or,if the parties have agreed the
third-party lessor will collect the
Services fees due under this Agreement on behalf of Company,in accordance with the applicable lease agreement,and all other sums when due and payable. Except where the Cover Page denotes
flat rate pricing,
any Monthly Payment entitles Customer to Services and Supplies for a specific number and type(i.e.black&white,color,scan)of Prints/Copies as identified on the Cover Page and will be
billed in advance,and
Customer agrees to pay the Overage Rate for each Print/Copy that exceeds the applicable number and type of Prints/Copies provided in the Minimum Monthly Payment which amount shall be
billed in arrears and is
payable as indicated on the Cover Page. A Print/Copy is defined as standard 8.5"x11"copy,except where Equipment is designated on the Cover Page as having a Color Large impression pod(Color
LG)and an Extra
Long impression pool(XL IMP Color),in which case prints/copies are defined as follows:(a)Black Image:for sheet sizes up to 13"09",each image calculates as(1)Black Print Meter,(b)Color
Image:for sheet sizes
less than 145 square inches in total area,each image calculates as(1)Color Print Meter(e.g.,8.5 x 14 in is NOT oversize(119sq.in));(c)Color Large:for sheet sizes greater than or equal
to 145 square inches each
sheet calculates as(1)Color Print Meter and(1)Color Large Print Meter(e.g.,11 x 17 in is oversize(187 sq.in));and(d)Black and Color Extra Long:for sheets with a length greater than
19.33",each image calculates
as(2)Extra Long Meter and(1)Color Print Meter. No credit will be applied towards unused copies/prints.Customers obligation to pay all sums when due shall not be subject to any abatement
or offset.If any payment
is not received by Company within fifteen(15)days of its due date,Company may charge,and Customer will pay a late fee of 5%of the amount due or$25,whichever is greater(or such lesser
rate as is the maximum
allowable by law). Company has the right to withhold Services and Supplies,without recourse,for any non-payment.Unless otherwise stated on the Cover Page,Company may,on an annual basis,(a)increase
the
Base Charge and/or the Overage Rates,in an amount not to exceed 20%per annum and/or(b)where a contract is subject to flat rate pricing,shift Customers obligation to the applicable flat
rate band corresponding to
Customers usage during the previous calendar year. Company retains the right to have all or some of the amounts due hereunder billed and/or collected by third parties.If Customer declines
invoice delivery via email
and/or automatic payment withdrawal,or requires any specialized billing procedure or invoicing,Company reserves the right to bill an administrative fee,in accordance with Company's
currently published fee schedule,
which is subject to change from time to time.
8. Taxes.Payments are exclusive of all state and local sales,use,excise,privilege and similar taxes,if any. You will be responsible for,indemnify and hold Company harmless from,all
applicable taxes,fees or charges
(including sales,use,personal property and transfer taxes(other than net income taxes),plus interest and penalties)assessed by any governmental entity on you,the Equipment,this Agreement,or
the amounts payable
hereunder(collectively,"Taxes"),unless you timely provide continuing proof of your tax exempt status. Customer will pay when due,either directly to the taxing authority or to Company
upon demand,all taxes,fines and
penalties relating to this Agreement that are now or in the future assessed or levied,except for taxes levied upon Company's income.
9.Applicable Laws.Both Paries agree that they will comply with all applicable laws and regulations during the Tenn.
10. Limited License to Use Software. Company grants(and is authorized by its licensors to grant)Customer a non-exclusive,non-transferable license to use in the U.S.:(a)software and
accompanying documentation
("Base Software")only with the Equipment with which it was delivered,and(b)Software that is set forth as a separate line item in this Agreement("Application Software')(including its
accompanying documentation),as
applicable,for as long as Customer is current in the payment of all applicable software license fees."Base Software"and"Application Software"are referred to collectively as"Licensed
Software".Customer has no other
rights and may not:(1)distribute,copy,modify,create derivatives of,decompile,or reverse engineer Licensed Software;(2)activate Licensed Software delivered with the Equipment in an inactivated
state;or(3)allow
others to engage in same.Title to,and all intellectual property rights in,Licensed Software will reside solely with Company and/or its licensors(who will be considered third-party beneficiaries
of this Section).Licensed
Software may contain code capable of automatically disabling the Equipment.Disabling code may be activated if:(x)Company is denied access to periodically reset such code;(y)Customer
is notified of a default under
this Agreement;or(z)Customer's license is terminated or expires.The Base Software license will terminate:(i)d Customer no longer uses or possesses the Equipment;or(ii)upon the expiration
or termination of this
Agreement,unless Customer has exercised its option to purchase the Equipment.Neither Company nor its licensors warrant that Licensed Software will be free from errors or that its operation
will be uninterrupted.The
foregoing terms do not apply to Diagnostic Software or to Licensed Software/documentation accompanied by a clickwrap or shnnkwrap license agreement or otherwise made subject to a separate
license agreement.
11. Diagnostic Software. Software used to evaluate or maintain the Equipment("Diagnostic Software')is included with the Equipment.Diagnostic Software is a valuable trade secret of Company
or its Licensors.Title
to Diagnostic Software will remain with Company or its licensors.Company does not grant Customer any right to use Diagnostic Software,and Customer will not access,use,reproduce,distribute
or disclose Diagnostic
Software for any purpose(or allow third parties to do so).Customer will allow Company reasonable access to the Equipment to remove or disable Diagnostic Software tt Customer is no longer
receiving Service from
Company,provided that any on-site access to Customers facility will be during Customers standard business hours.
12. Software Support. Except for Application Software identified as"No Svc."on the Cover Page,Company(or a designated servicer)will provide the software support set forth below("Software
Support").For Base
Software for Equipment,Software Support will be provided during the initial Tenn and any renewal period but in no event longer than 5 years after Company stops taking customer orders
for the subject model of
Equipment. For Application Software,Software Support will be provided as long as Customer is current in the payment of all applicable software license and support fees.Company will
maintain a web-based or toll-free
hotline during Company's standard working hours to report Licensed Software problems and answer Licensed Software-related questions.Company,either directly or with its vendors,will
make reasonable efforts to:(a)
assure that Licensed Software performs in material conformity with its user documentation;(b)provide available workarounds or patches to resolve Licensed Software performance problems;and(c)resolve
coding
errors for(i)the current Release and(ii)the previous Release for a period of 6 months after the current Release is made available to Customer.Company will not be required to provide
Software Support if Customer has
modified the Licensed Software.New releases of Licensed Software that primarily incorporate compliance updates and coding error fixes are designated as"Maintenance Releases"or"Updates".
Maintenance Releases
or Updates that Company may make available will be provided at no charge and must be implemented within six months.New releases of Licensed Software that include new content or functionality("Featur
e Releases')
will be subject to additional license fees at then-current pricing.Maintenance Releases,Updates and Feature Releases are collectively referred to as"Releases".Each Release will be considered
Licensed Software
governed by the Software License and Licensed Software Support provisions of this Agreement(unless otherwise noted).Implementation of a Release may require Customer to procure,at Customers
expense,additional
hardware and/or software from Company or another entity.Upon installation of a Release,Customer will return or destroy all prior Releases.
CEC approved Ver.1.8.2 Effective 719/25 Page 3 of 15
13. INTELLECTUAL PROPERTY.
a. CUSTOMER'S CONTENT AND CUSTOMER ASSETS. Customer represents and warrants that it owns the customer assets and its content and materials provided to Company in connection with
this Agreement
or otherwise has the right to authorize Company to perforin the Services hereunder. Customer represents and warrants that such content and materials do not,and shall not,contain
any content that(i)is libelous,
defamatory or obscene and/or(ii)infringes on or violates any applicable laws,regulations or rights of a third party,including without limitation,export laws,or any proprietary,intellectual
property,contract,moral
or privacy right or any other third party right.
b.XEROX TOOLS, "Xerox Tools"means certain Xerox proprietary tools(including any modifications,enhancements and derivative works)used by Company to provide certain Services Xerox
and its licensors will
at all times retain all right,title and interest in and to Xerox Tools including without limitation,all intellectual property rights therein,and,except as expressly set forth herein
or as set forth in a SOW where limited
access to the Xerox Device Manager(XDM)may be granted for a specific purpose,no rights to use,access or operate the Xerox Tools are granted to Customer. Xerox Tools will be installed
and operated only
by Company or its authorized agents. If required for royalty reporting purposes,Company may disclose Customer's name and address to Xerox and/or the third-party licensor of certain
Xerox Tools. Customer
will not decompile or reverse engineer any Xerox Tools or allow others to do so. Customer will have access to reports generated by the Xerox Tools and stored in a provided database
asset forth in the applicable
SOW. Company may remove Xerox Tools at any time in Company's sole discretion,provided that the removal of Xerox Tools will not affect Company's obligations to perform Services,and
Customer shall
reasonably facilitate such removal. If Xerox Tools are included as part of the Services,they may be used by Customer only in conjunction with such Services.
c.LIMITED LICENSE TO ASSESSMENTS AND REPORTS. Customer may duplicate and distribute assessments and/or reports prepared by Company pursuant to this Agreement only for Customer's
internal
business purposes. Any recommendations and processes described in assessments and/or reports may only be implemented by Company for Customer and,if implemented,used by Customer
only for Customers
internal business purposes.
d.NO GRANTS TO CUSTOMER. Customer agrees that,except as set forth expressly in this Agreement,no other rights or licenses are granted to Customer.Further,the rights granted to Customer
in this Section
shall immediately terminate if Customer defaults hereunder with respect to any of its obligations related to such grant.
14. CONFIDENTIAL INFORMATION. Information exchanged under this Agreement will be treated as confidential if it is identified as confidential at disclosure or if the circumstances of
disclosure would indicate to a
reasonable person that the information should be treated as confidential("Confidential Information"). The terms and conditions of this Agreement are Confidential Information of Company
and Customer,and each party
agrees not to disclose any of the foregoing without the other party's prior written consent. Confidential Information will be protected using a reasonable degree of care to prevent
unauthorized use or disclosure for two
(2)years from the termination or expiration of this Agreement under which such Confidential Information was disclosed,whichever occurs later;provided,however,confidentiality with respect
to trade secrets and Xerox
Tools will not expire. These obligations of confidentiality will not apply to any Confidential Information that:(1)was in the public domain prior to,at the time of,or subsequent to
the date of disclosure through no fault of
the receiving party;(2)was rightfully in the receiving parry's possession or the possession of any third party free of any obligation of confidentiality;(3)was developed by the receiving
party's employees independently of
and without reference to any of the other party's Confidential Information;or(4)where disclosure is required by law or a government agency. Upon expiration or termination of this Agreement,each
party will return to
the other or,if requested,destroy,all Confidential Information of the other in its possession or control,except such Confidential Information as may be reasonably necessary to exercise
rights that survive termination of
this Agreement.
15. Warranty Customer acknowledges that the Products covered by this Agreement were selected by Customer based upon its own judgment.Company shall pass through any applicable manufacturers
warranty to
Customer.COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES,EXPRESS OR IMPLIED,ORAL OR WRITTEN,INCLUDING,WITHOUT LIMITATION,IMPLIED WARRANTIES OF NON-INFRINGEMENT;
IMPLIED WARRANTIES OF MERCHANTABILITY,OR FITNESS FOR A PARTICULAR PURPOSE,ALL OF WHICH ARE SPECIFICALLY AND UNRESERVEDLY EXCLUDED.
16. LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT,SPECIAL,INCIDENTAL,CONSEQUENTIAL DAMAGES,INCLUDING WITHOUT LIMITATION LOSS OF
PROFITS,OR PUNITIVE DAMAGES WHETHER BASED IN CONTRACT,TORT,OR ANY OTHER LEGAL THEORY AND IRRESPECTIVE OF WHETHER EITHER PARTY HAS NOTICE OF THE POSSIBILITY OF
SUCH DAMAGES.IN NO EVENT SHALL COMPANY BE LIABLE TO CUSTOMER FOR ANY DIRECT DAMAGES IN EXCESS OF THE FEES PAID FOR SERVICES UNDER THIS AGREEMENT BY CUSTOMER TO
COMPANY DURING THE SIX-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT THAT GAVE RISE TO THE CLAIM.
17. Default:Remedies. Any of the following events or conditions shall constitute an Event of Default under this Agreement:(a)failure by Customer to make payment when due of any indebtedness
to Company or for
the Products,whether or not arising under this Agreement,without notice or demand by Company;(b)breach by Customer of any obligation herein,or(c)if Customer ceases doing business as
a going concern.If
Customer defaults,Company may:(1)require future Services,including Supplies,be paid for in advance,(2)require Customer to immediately pay the amount of the remaining unpaid balance
of the Agreement,(3)
terminate any and all agreements with Customer,and/or(4)pursue any other remedy permitted at law or in equity. In the Event of Default,remaining payment amounts due will be calculated
using the average of the
last six months'billing or the amount set forth on the face of the Agreement,whichever is greater,multiplied by the remaining months of the Agreement,to compensate for loss of bargain
and not as a penalty. Customer
agrees that any delay or failure of Company to enforce its rights under this Agreement does not prevent Company from enforcing any such right at a later time.All of Company's rights
and remedies survive the termination
of this Agreement.In the event of a dispute arising out of this Agreement or the Products listed herein,should it prevail,Company shall be entitled to collection of its reasonable costs
and attorneys'fees incurred in
defending or enforcing this Agreement,whether or not litigation is commenced.
18. Assignment. Customer may not sell,transfer,or assign this Agreement without the prior written consent of Company. Company may sell,assign or transfer this Agreement.
19.Notices. All notices required or permitted under this Agreement shall be by overnight courier such party at the address set forth in this Agreement,or at such other address as such
party may designate in writing
from time to time. Any notice shall be effective two(2)days after it has been sent via overnight courier.
20.Indemnification. Each party,ff promptly notified by the other and given the right to control the defense,shall indemnify,defend and hold harmless the other party,its affiliates,and
their respective officers,directors,
employees,agents,successors and assigns,from and against all claims by a third party for losses,damages,costs or liability of any kind(including expenses and reasonable legal fees)that
a court finally awards such
party("Claims")for bodily injury(including death)and damage to real or tangible property,to the extent proximately caused by the negligent acts or omissions,or willful misconduct of
the indemnifying party(or its affiliates)
in connection with this Agreement.
21.Fax/Electronic Execution.A faxed or electronically transmitted version of this Agreement may be considered the original and Customer will not have the right to challenge in court
the authenticity or binding effect of
any faxed or scanned copy or signature thereon. This Agreement may be signed in counterparts and all counterparts will be considered and constitute the same Agreement.
22.Warranty to Execute.Each party represents and warrants to the other,as an essential part of this Agreement,that:(i)it is duly organized and validly existing and in good standing
under the laws of the state of its
incorporation or formation;(ii)this Agreement has been duly authorized by all appropriate corporate action for signature;and(iii)the individual signing this Agreement is duly authorized
to do so.
23.Miscellaneous. (a)Choice of Law. This Agreement shall be governed by the laws of the state of TX(without regard to conflict of laws principles),(b)Jury Trial. THE PARTIESEXPRESSLY
WAIVE TRIAL BY JURY
AS TO ALL ISSUES ARISING OUT OF OR RELATED TO THIS AGREEMENT;(c)Entire Agreement. This Agreement constitutes the entire agreement between the parties with regards to the subject matter
herein and
supersedes all prior agreements,proposals or negotiations,whether oral or written;(d)Enforceability. If any provision of this Agreement is unenforceable,illegal or invalid,the remaining
provisions will remain in full force
and effect;(e)Amendments. This Agreement may not be amended or modified except by a writing signed by the parties;provided Customer agrees that Company is authorized,without notice
to Customer,to supply
missing information or correct obvious errors provided that such change does not materially alter Customers obligations;(f)Force Majeure.Company shall not be responsible for delays
or inability to provide Products or
Services caused directly or indirectly by strikes,accidents,climate conditions,parts availability,unsafe travel conditions,or other reasons beyond Company's control.
CEC approved Ver.1.8.2 Effective 7/9/25 Page 4 of 15
PRODUCT SCHEDULE(SCHEDULE A)
This Product Schedule/Schedule A is attached to and becomes part of the Agreement.
PRODUCTS
SERIAL STARTING STARTING METER
QTY MFG I MODEL DESCRIPTION ID# NUMBER BLACK COLOR LOCATION POOLS PRICE TOTAL PRICE
METER METER
Xerox XEROX
VERSALINK
C405DN COLOR (Service Only)
LASER SMT SPORTS 2400
MUTIFUNCITION CENTER-GM EQ31157 4HX96617 CHISHOLM Color:MPS
1 PRINTER OFFICE 9 8 6401 10896 TRL Pool#1
Xerox XEROX
VERSALINK C400
COLOR LASER EQ25289 7HB47057 200 E Color:MPS
1 PRINTER (Service Only) 3 5 6622 35455 LIBERTY AVE Pool#1
Xerox XEROX (Service Only)
VERSALINK SMT
C405DN COLOR MULTIPURPOS B&W:MPS
LASER E COMPLEX 2001 N Pool#1
MUTIFUNCITION 192.168.1.123- EQ25927 4HX58163 KENNEY Color:MPS
1 PRINTER ADMIN OFFICE 3 4 9963 11055 FORT BLVD Pool#1
Xerox XEROX (Service Only)
VERSALINK FIRE
C405DN COLOR COMMUNITY B&W:MPS
LASER RISK 2008 Pool#1
MUTIFUNCITION REDUCTION EQ34702 4HX20082 ENTERPRISE Color:MPS
1 PRINTER BUILDING B 7 5 31590 30309 DR Pool#1
(Service Only)
PUBLICE
SAFETY
Xerox WorkCentre TRAINING
3345 Black&White FACILITY
Laser Multifunction Admin/Pass= EQ32066 3BT80867 2801 N MAYS B&W:MPS
1 Printer 1793 0 1 2637 0 ST P001#1
(Service Only)
GOLD GLOVE
BASEBALL
COMPLEX-
PAR
Ste 250 Attn
Davetta
Xerox WorkCentre Edwards
3345 Black&White Admin/Pass=
Laser Multifunction 1793 EQ32065 3BT80874 3300 E PALM B&W:MPS
1 Printer 7 8 10825 0 VALLEY BLVD Pool#1
Xerox XEROX
VERSALINK
C405DN COLOR (Service Only) B&W:MPS
LASER Deal 343347 Pool#1
MUTIFUNCITION Utilities Logistics EQ34596 4HX98168 3400 Color:MPS
1 PRINTER Coord 7 7 2938 6027 SUNRISE RD P001#1
Xerox XEROX
VERSALINK B&W:MPS
C405DN COLOR (Service Only)
LASER FIRE P001#1
MUTIFUNCITION LOGISTICS EQ34596 4HX98168 3300 GATTIS Color:MPS
1 PRINTER OFC 6 6 4371 9006 SCHOOL RD Pool#1
Xerox XEROX
VERSALINK
C405DN COLOR B&W:MPS
LASER (Service Only) Pool#1
MUTIFUNCITION PURCHASING EQ32999 4HX19768 221 E MAIN Color:MPS
1 PRINTER 2nd FLOOR 9 1 18128 53917 ST Pool#1
CEC approved Ver.1.8.2 Effective 719125 Page 6 of 15
Xerox XEROX
VERSALINK
C405DN COLOR B&W:MPS
LASER Pool#1
MUTIFUNCITION (Service Only) EQ34594 4HX98054 1301 DOUBLE Color:MPS
1 PRINTER BATT 2 7 3 5830 14565 CREEK DR Pool#1
(Service Only)
Xerox XEROX 3RD FLR RM B&W:MPS
VERSALINK C400 300B SVC Pool#1
COLOR LASER DESK EQ37571 7HB04774 200 E Color:MPS
1 PRINTER 3 5 5667 6142 LIBERTY AVE Pool#1
(Service Only)
Xerox XEROX 1ST FLR RM B&W:MPS
VERSALINK C400 101E SVC Pool#1
COLOR LASER DESK EQ37571 7HB04810 200 E Color:MPS
1 PRINTER 2 6 49 186 LIBERTY AVE Pool#1
(Service Only)
Xerox XEROX 1ST FLR RM B&W:MPS
VERSALINK C400 104 LITERACY Pool#1
COLOR LASER CLSRM EQ37571 7HB04774 200 E Color:MPS
1 PRINTER 5 6 5410 2423 LIBERTY AVE Pool#1
Xerox XEROX (Service Only) B&W:MPS
VERSALINK C400 1ST FLR RM Pool#1
COLOR LASER 103 TECH INST EQ37571 7HB04774 200 E Color:MPS
1 PRINTER 4 4 12043 10809 LIBERTY AVE Pool#1
Xerox XEROX
VERSALINK
C405DN COLOR B&W:MPS
LASER Pool#1
MUTIFUNCITION EQ37570 4HX73494 3939 E PALM Color:MPS
1 PRINTER (Service Only) 1 9 507 1754 VALLEY BLVD Pool#1
(Service Only)
Xerox XEROX 2ND FLR RM B&W:MPS
VERSALINK C400 200C SVC Pool#1
COLOR LASER DESK EQ37571 7HB04810 200 E Color:MPS
1 PRINTER 1 7 6937 3472 LIBERTY AVE Pool#1
Xerox XEROX
VERSALINK
C405DN COLOR B&W:MPS
LASER Pool#1
MUTIFUNCITION EQ37570 4HX73493 3939 E PALM Color:MPS
1 PRINTER (Service Only) 2 7 1547 5346 VALLEY BLVD Pool#1
Xerox XEROX B&W:MPS
VERSALINK C400 (Service Only) Pool#1
COLOR LASER 2nd floor EQ25291 7HB46919 200 E Color:MPS
1 PRINTER reception desk 0 2 13953 17299 LIBERTY AVE Pool#1
Xerox XEROX
B410 PRINTER,
UP TO 50PPM EQ39284 YFZ54869 2701 N MAYS B&W:MPS
1 DUPLEX (Service Only) 7 4 5467 0 ST Pool#1
Xerox XEROX
8410 PRINTER,
UP TO 50PPM EQ39284 YFZ55135 2701 N MAYS B&W:MPS
1 DUPLEX (Service Only) 8 8 10885 0 ST Pool#1
Xerox XEROX
VERSALINK C415 (Service Only)
COLOR BLDG B&W:MPS
MULTIFUNCTION UTILITIES& P001#1
PRINTER UP TO ENVIRONMENT EQ40349 YCQ1157 3400 Color:MPS
1 42PPM DUP AL SERVICES 0 28 2617 3676 SUNRISE RD Pool#1
Xerox XEROX
VERSALINK C415
COLOR B&W:MPS
MULTIFUNCTION 1730 E OLD Pool#1
PRINTER UP TO EQ42166 YCQ1344 SETTLERS Color:MPS
1 42PPM DUP (Service Only) 6 43 978 2555 BLVD Pool#1
CEC approved Ver.1.8.2 Effective 719125 Page 6 of 15
Xerox XEROX
VERSALINK C415
COLOR B&WIMPS
MULTIFUNCTION 231 E MAIN Pool#1
PRINTER UP TO EQ41541 YCQ1309 ST Color:MPS
1 42PPM DUP (Service Only) 0 67 641 1875 STE 160 P001#1
Xerox XEROX (Service Only)
C81451-12 IOT W/ GENERAL B&W:Pool
HIGH CAPACITY SERVICES #1
TANDEM TRAY FACILITY E032581 EHQ2262 2015 LAMAR Color:Pool
1 MOD MAINT 3 74 31991 56794 DR #1
Xerox XEROX
C8145H2 IOT W/ (Service Only) B&W:Pool
HIGH CAPACITY SMT SPORTS 2400 #1
TANDEM TRAY CENTER EQ32581 EHQ2263 CHISHOLM Color:Pool
1 MOD ADMIM OFFICE 4 81 39560 89765 TRL #1
Xerox XEROX
ALTALINK
C81551-12 IOT B&W:Pool
W/HIGH CAP #1
TANDEM TRAY (Service Only) EQ37527 EHQ3625 221 E MAIN Calor:Pool
1 MOD 2ND FLOOR 1 44 30794 132545 ST #1
Xerox XEROX
C81451-12 1OT W/ (Service Only) B&W:Pool
HIGH CAPACITY 1ST FLR TECH #1
TANDEM TRAY SVCS EQ37341 EHQ3732 200 E Color:Pool
1 MOD 2 83 38741 51552 LIBERTY AVE #1
Xerox XEROX 55
PPM BASE IOT
W/HIGH B&W:Pool
CAPACITY #1
TANDEM TRAY (Service Only) EQ29506 DZK00066 200 E Color:Pool
1 MODULE-DZK KIOSK 4 3 110967 18415 LIBERTY AVE #1
Xerox XEROX
ALTALINK
C81551-12 IOT (Service Only) B&W:Pool
W/HIGH CAP 2025 DEAL #1
TANDEM TRAY 2023154679 EQ32041 EHQ2241 216 E MAIN Color:Pool
1 MOD RELOCATON 2 66 6123 37406 ST STE 102 #1
Xerox XEROX (Service Only) B&W:Pool
ALTALINK C8135 PARD YARD #1
IOT W/2 TRAY Admin/Pass= EQ32041 EKZ34112 300S Color:Pool
1 MOD 1793 1 0 10192 10498 BURNET ST #1
Xerox XEROX (Service Only) B&W:Pool
ALTALINK C8135 PLANNING #1
IOT W/2 TRAY Admin/Pass= EQ32041 EKZ34117 301 W Color:Pool
1 MOD 1793 0 6 82374 158154 BAGDAD AVE #1
Xerox XEROX (Service Only) B&W:Pool
ALTALINK C8135 PLANNING #1
IOT W/2 TRAY Admin/Pass= EQ32040 EKZ34035 301 W Calor:Pool
1 MOD 1793 9 7 49516 14678 BAGDAD AVE #1
(Service Only)
PARD DEPT
Xerox XEROX BACK OFC STE B&W:Pool
ALTALINK C8135 250 #1
IOT W/2 TRAY Admin/Pass= EQ32040 EKZ34038 301 W Color:Pool
1 MOD 1793 8 0 121986 240152 BAGDAD AVE #1
(Service Only)
PARD DEPT
Xerox XEROX BACK OFC STE B&W:Pool
ALTALINK C8135 250 #1
IOT W/2 TRAY Admin/Pass= EQ32040 EKZ34038 301 W Color:Pool
1 MOD 1793 8 0 121986 240152 BAGDAD AVE #1
CEC approved Ver.1.8.2 Effective 719125 Page 7 of 15
(Service Only)
POLICE
Xerox XEROX DEPARTMENT- B&W:Pool
ALTALINK C8135 NARCOTICS #1
IOT W/2 TRAY Admin/Pass= EQ32040 EKZ34034 2701 N MAYS Color:Pool
1 MOD 1793 6 8 26157 10956 ST #1
(Service Only)
PLANNING
Xerox XEROX DEVELOPMEN B&W:Pool
ALTALINK C8135 T SVCS OFC #1
IOT W/2 TRAY Admin/Pass= EQ32040 EKZ34112 301 W Color:Pool
1 MOD 1793 4 3 47063 48798 BAGDAD AVE #1
(Service Only)
UTILITIES
OPERATIONS
Xerox XEROX LPC B&W:Pool
ALTALINK C8135 IP:10.12.30.57- #1
10T W/2 TRAY Admin/Pass= EQ32040 EKZ34038 3400 Color:Pool
1 MOD 1793 3 7 57390 88692 SUNRISE RD #1
Xerox XEROX
ALTALINK (Service Only)
C81551-12 10T 3RD FLOOR B&W:Pool
W/HIGH CAP ADMIN#1 #1
TANDEM TRAY Admin/Pass= EQ32042 EHQ2240 221 E MAIN Color:Pool
1 MOD 1793 1 60 374805 281472 ST #1
Xerox XEROX
ALTALINK (Service Only)
C81551-12 IOT 2ND FLOOR B&W:Pool
W/HIGH CAP FINANCE #1
TANDEM TRAY BUSINESS CTR EQ32041 EHQ2235 221 E MAIN Color:Pool
1 MOD #2 9 92 177187 281921 ST #1
(Service Only)
Xerox XEROX POLICE
ALTALINK DEPARTMENT-
C81551-12 IOT COMMUNICATI B&W:Pool
W/HIGH CAP ONS #1
TANDEM TRAY Admin/Pass= EQ32041 EHQ2241 2701 N MAYS Color:Pool
1 MOD 1793 7 79 67980 66671 ST #1
(Service Only)
Xerox XEROX POLICE
ALTALINK DEPARTMENT-
C8155H2 IOT OFFICE OF B&W:Pool
W/HIGH CAP THE CHIEF #1
TANDEM TRAY Admin/Pass= EQ32041 EHQ2231 2701 N MAYS Color:Pool
1 MOD 1793 5 29 112208 123389 ST #1
(Service Only)
Xerox XEROX PUBLICE
ALTALINK SAFETY
C81551-12 IOT TRAINING B&W:Pool
W/HIGH CAP FACILITY #1
TANDEM TRAY Admin/Pass= EQ32041 EHQ2231 2601 N MAYS Color:Pool
1 MOD 1793 4 35 168486 125995 ST #1
(Service Only)
Xerox XEROX PUBLICE
ALTALINK SAFETY
C8155H21OT TRAINING B&W:Pool
W/HIGH CAP FACILITY #1
TANDEM TRAY Admin/Pass= EQ32041 EHQ2241 2801 N MAYS Color:Pool
1 MOD 1793 3 30 117721 74043 ST #1
(Service Only)
GENERAL
Xerox XEROX SERVICES
C81451-12 IOT W/ VEHICALE B&W:Pool
HIGH CAPACITY MAINT 901 LUTHER #1
TANDEM TRAY Admin/Pass= EQ32043 EHQ2230 PETERSON Color:Pool
1 MOD 1793 7 98 30293 17150 PL #1
(Service Only)
POLICE DEPT
CRIMINAL
Xerox XEROX INVESTIGATIO B&W:Pool
ALTALINK C8135 N DIVISION #1
IOT W/2 TRAY Admin/Pass= EQ32040 EKZ34039 2701 N MAYS Color:Pool
1 MOD 1793 0 8 197694 67551 ST #1
CEC approved Ver.1.8.2 Effective 7/9125 Page 8 of 15
(Service Only)
GENERAL
Xerox XEROX SERVICES
C81451-12 1OT W/ BUILDING B&W:Pool
HIGH CAPACITY MAINT 212 #1
TANDEM TRAY Admin/Pass= EQ32043 EHQ2231 COMMERCE Color:Pool
1 MOD 1793 6 27 54469 105129 BLVD #1
Xerox XEROX (Service Only)
C81451-12 IOT W/ HUMAN B&W:Pool
HIGH CAPACITY RESOURCES/A #1
TANDEM TRAY dmin/Pass= EQ32043 EHQ2241 231 E MAIN Color:Pool
1 MOD 1793 5 57 107384 248609 ST SUITE 100 #1
(Service Only)
Xerox XEROX LIBRARY
C81451-12 1OT W/ PUBLIC B&W:Pool
HIGH CAPACITY SERVICES #1
TANDEM TRAY Admin/Pass= EQ32043 EHQ2241 200 E Color:Pool
1 MOD 1793 4 76 60940 228055 LIBERTY AVE #1
(Service Only)
Xerox XEROX PARD CLAY
C81451-12 IOT W/ MADSEN REC B&W:Pool
HIGH CAPACITY CTR #1
TANDEM TRAY Admin/Pass= EQ32043 EHQ2231 1600 GATTIS Color:Pool
1 MOD 1793 3 55 143198 322273 SCHOOL RD #1
(Service Only)
Xerox XEROX POLICE
C81451-12 IOT W/ DEPARTMENT- B&W:Pool
HIGH CAPACITY PATROL/ADMIN #1
TANDEM TRAY Admin/Pass= EQ32043 EHQ2231 2701 N MAYS Color:Pool
1 MOD 1793 2 58 77477 69069 ST #1
(Service Only)
Xerox XEROX POLICE
C81451-12 IOT W/ DEPARTMENT- B&W:Pool
HIGH CAPACITY RECORDS #1
TANDEM TRAY Admin/Pass= EQ32043 EHQ2241 2701 N MAYS Color:Pool
1 MOD 1793 1 87 128972 57194 ST #1
(Service Only)
Xerox XEROX POLICE
C81451-12 IOT W/ DEPARTMENT- B&W:Pool
HIGH CAPACITY TRAINING #1
TANDEM TRAY Admin/Pass= EQ32043 EHQ2241 2701 N MAYS Color:Pool
1 MOD 1793 0 54 77311 34964 ST #1
(Service Only)
Xerox XEROX TRANSPORTAT
C81451-12 IOT W/ ION 2ND B&W:Pool
HIGH CAPACITY FLOOR #1
TANDEM TRAY Admin/Pass= EQ32042 EHQ2241 3400 Color:Pool
1 MOD 1793 9 42 92349 164266 SUNRISE RD #1
Xerox XEROX (Service Only)
C81451-12 IOT W/ TRANSPORTAT B&W:Pool
HIGH CAPACITY ION ADMIN #1
TANDEM TRAY Admin/Pass= EQ32042 EHQ2241 3400 Color:Pool
1 MOD 1793 8 61 19358 71186 SUNRISE RD #1
Xerox XEROX (Service Only)
C81451-12 1OT W/ UTILITIES B&W:Pool
HIGH CAPACITY ADMIN #1
TANDEM TRAY Admin/Pass= EQ32042 EHQ2241 3400 Color:Pool
1 MOD 1793 7 88 53046 125495 SUNRISE RD #1
(Service Only)
Xerox XEROX UTILITIES
C81451-12 IOT W/ WATER LINE B&W:Pool
HIGH CAPACITY MAINT 910 LUTHER #1
TANDEM TRAY Admin/Pass= EQ32042 EHQ2241 PETERSON Color:Pool
1 MOD 1793 6 75 21993 32723 PL #1
(Service Only)
UTILITIESWAT
ER
Xerox XEROX TREATEMENT
C81451-12 IOT W/ PLANT BLVD B&W:Pool
HIGH CAPACITY ADMIN BLDG #1
TANDEM TRAY Admin/Pass= EQ32042 EHQ2241 3939 E PALM Color:Pool
1 MOD 1793 3 90 27611 30294 VALLEY BLVD #1
CEC approved Ver.1.8.2 Effective 719/26 Page 9 of 16
Xerox XEROX (Service Only)
ALTALINK POLICE
C8155H2IOT DEPARTMENT- B&W:Pool
W/HIGH CAP LOGISTICS #1
TANDEM TRAY Admin/Pass= EQ32374 EHQ2213 2701 N MAYS Color:Pool
1 MOD 1793 5 05 7200 10407 ST #1
(Service Only)
Xerox XEROX POLICE
C81451-12 JOT W/ DEPARTMENT- B&W:Pool
HIGH CAPACITY PATROL #1
TANDEM TRAY Admin/Pass= EQ32042 EHQ2241 2701 N MAYS Color:Pool
1 MOD 1793 2 73 221392 76585 ST #1
(Service Only)
UTILITIES
ENVIRONMENT
AL SERVICES
City of Round
Rock Water
Xerox XEROX Plant(Private
ALTALINK 88155 Street)
IOT W/HIGH CAP
TANDEM TRAY Admin/Pass= EQ32044 HQH2590 B&W:Pool
1 MOD 1793 7 41 103512 0 5200 N IH-35 #1
Xerox XEROX (Service Only)
ALTALINK B8155 FIRE DEPT
IOT W/HIGH CAP STAQTION#4
TANDEM TRAY Admin/Pass= EQ32044 HQH2603 1301 DOUBLE B&W:Pool
1 MOD 1793 6 50 25444 0 CREEK DR #1
Xerox XEROX (Service Only)
ALTALINK B8155 FIRE DEPT
IOT W/HIGH CAP STAQTION#9
TANDEM TRAY Admin/Pass= EQ32044 HQH2605 2721 SAM B&W:Pool
1 MOD 1793 5 51 17652 0 BASS RD #1
Xerox XEROX (Service Only)
ALTALINK 88155 FIRE DEPT
IOT W/HIGH CAP STAQTION#6 2919 JOE
TANDEM TRAY Admin/Pass= EQ32044 HQH2589 DIMAGGIO B&W:Pool
1 MOD 1793 3 86 36858 0 BLVD #1
(Service Only)
UTILITIES
Xerox XEROX WATER
C81451-12 IOT W/ SYSTEMS
HIGH CAPACITY SUPPORT
TANDEM TRAY Admin/Pass= EQ32044 EHQ2241 B&W:Pool
1 MOD 1793 1 77 29446 16733 5200 N IH-35 #1
(Service Only)
Xerox XEROX 2ND FLOOR-
C8145H21OT W/ FINANCE
HIGH CAPACITY BUSINESS CTR
TANDEM TRAY Admin/Pass= EQ32044 EHQ2241 221 E MAIN B&W:Pool
1 MOD 1793 0 92 210699 386982 ST #1
(Service Only)
1 ST FLOOR
Xerox XEROX FINANCE
C81451-12 IOT W/ UTILITY
HIGH CAPACITY BILLING
TANDEM TRAY Admin/Pass= EQ32043 EHQ2235 221 E MAIN B&W:Pool
1 MOD 1793 9 17 66936 15271 ST #1
(Service Only)
POLICE
Xerox XEROX DEPARTMENT-
ALTALINK C8135 EVIDENCE
IOT W/2 TRAY Admin/Pass= EQ32040 EKZ34039 2701 N MAYS B&W:Pool
1 MOD 1793 2 5 59224 14296 ST #1
(Service Only)
Xerox XEROX FIRE DEPT
C81451-12 IOT W/ CENTRAL
HIGH CAPACITY STATION 203
TANDEM TRAY Admin/Pass= EQ32043 EHQ2236 COMMERCE B&W:Pool
1 MOD 1793 8 49 163515 93065 BLVD #1
CEC approved Ver.1.8.2 Effective 719125 Page 10 of 15
(Service Only)
POLICE
Xerox XEROX DEPARTMENT-
ALTALINK C8135 INTEL
IOT W/2 TRAY Admin/Pass= EQ32040 EKZ34110 2701 N MAYS B&W:Pool
1 MOD 1793 1 8 19823 11953 ST #1
(Service Only)
PARD BACA
SENIOR
CENTER
Xerox XEROX Admin/Pass
ALTALINK C8135 1793 Attn
IOT W/2 TRAY Jessica EQ32048 EKZ34036 301 W B&W:Pool
1 MOD Thornton 1 0 124099 249307 BAGDAD AVE #1
Xerox XEROX
ALTALINK 88155
IOT W/HIGH CAP 350
TANDEM TRAY EQ31890 HQH2609 DEEPWOOD B&W:Pool
1 MOD (Service Only) 7 47 15649 0 DR #1
Xerox XEROX (Service Only)
ALTALINK 88155 FIRE DEPT
IOT W/HIGH CAP STAQTION#8
TANDEM TRAY Admin/Pass= EQ31907 HQH2587 1612 RED B&W:Pool
1 MOD 1793 1 56 25029 0 BUD LANE #1
Xerox XEROX (Service Only)
VERSALINK 8610 1ST FLR RM
BLACK&WHITE 111 PUBLIC
LASER PRINTER, SVCS EQ37223 3XB46935 200 E B&W:Pool
1 65PPM 6 4 16593 0 LIBERTY AVE #1
Xerox XEROX (Service Only)
ALTALINK 88155 FIRE DEPT
IOT W/HIGH CAP STAQTION#7
TANDEM TRAY Admin/Pass= EQ32061 HQH2665 2811 B&W:Pool
1 MOD 1793 2 65 25255 0 OAKMONT DR #1
Xerox XEROX (Service Only)
ALTALINK B8155 FIRE DEPT
IOT W/HIGH CAP STAQTION#3 221
TANDEM TRAY Admin/Pass= EQ32061 HQH2668 SUNDANCE B&W:Pool
1 MOD 1793 1 10 17976 0 PKWY #1
Xerox XEROX (Service Only)
ALTALINK 88155 FIRE DEPT
IOT W/HIGH CAP STAQTION#2
TANDEM TRAY Admin/Pass= EQ32061 HQH2630 200 W B&W:Pool
1 MOD 1793 0 75 23318 0 BAGDAD AVE #1
(Service Only)
Xerox XEROX 1ST FLOOR
VERSALINK C600 PUBLIC USE EQ37222 9RA00121 200 E B&W:Pool
1 COLOR PRINTER 8 7 288490 52828 LIBERTY AVE #1
(Service Only)
Xerox XEROX 3RD FLR
VERSALINK C600 PUBLIC USE EQ37222 9RA00121 200 E B&W:Pool
1 COLOR PRINTER 7 1 69590 13951 LIBERTY AVE #1
Xerox XEROX
ALTALINK
C8155112 IOT
W/HIGH CAP
TANDEM TRAY EQ34948 EHQ3428 301 W B&W:Pool
1 MOD (Service Only) 3 41 85290 58899 BAGDAD AVE #1
(Service Only)
UTILITIES
Xerox XEROX WATER
C81451-12 JOT W/ TREATMENT
HIGH CAPACITY PLANT
TANDEM TRAY Admin/Pass= EQ31858 EHQ2241 B&W:Pool
1 MOD 1793 7 59 46674 9137 5200 N IH-35 #1
Xerox XEROX
ALTALINK C8170 EQ39863 EFQ27591 221 E MAIN B&W:Pool
1 1OT-EFQ (Service Only) 4 9 38421 49525 ST #1
CEC approved Ver.1.8.2 Effective 7/9/25 Page 11 of 15
(Service Only)
LIBRARY
PUBLIC
Xerox XEROX SERVICES-
ALTALINK C8135 COIN OP
IOT W/2 TRAY Admin/Pass= EQ32075 EKZ34044 200 E B&W:Pool
1 MOD 1793 2 6 22360 54219 LIBERTY AVE #1
Xerox XEROX 55
PPM BASE IOT (Service Only)
W/HIGH 1ST FLR RM
CAPACITY 102CC
TANDEM TRAY BUSINESS CTR EQ29506 DZK00066 200 E B&W:Pool
1 MODULE-DZK 9 7 57786 4966 LIBERTY AVE #1
Xerox XEROX
ALTALINK
C8155H2 IOT B&W:Pool
W/HIGH CAP #1
TANDEM TRAY EQ41023 EHQ4183 Color:Pool
1 MOD (Service Only) 9 32 22597 18671 5200 N IH 35 #1
301 W Bagdad B&W:Pool
Ave,Round #1
EQ32041 EHQ2234 Rock,TX Color:Pool
1 Xerox XALC8155 (Service Only) 8 47 0 0 78664 #1
Subtotal $0.00
CUSTOMER
By executing this agreement,I acknowledge that I have read and understand this agreement and 1 certify that I am authorized to execute this agreement on behaK of customer.
Authorized signature acknowledges terms/conditions and expiration dates or meter readings. The terms and conditions on the face and reverse side of this agreement correctly set
forth the entire agreement between partes.
AUTHORIZED CUSTOMER SIGNATURE: TITLE:
SIGNER'S NAME(PRINTED): DATE:
COMPANY SALES: DATE:
CEC approved Ver.1.8.2 Effective 7/9125 Page 12 of 15
XEROX°ADVANCED MANAGED PRINT SERVICES STATEMENT OF WORK
THIS XEROX°ADVANCED MANAGED PRINT SERVICES STATEMENT OF WORK ("AMPS SOW" or "this SOW") is hereby
attached to and made a part of the SSA and/or MSA ("Agreement") entered into by and between Xerox Business Solutions, LLC
("Company') and City of Round Rock ("Customer"), collectively the "Parties", to add the AMPS as further described herein. The
effective date of this AMPS SOW is 04/02/2026. Except as expressly set forth herein, the Agreement's terms and conditions are
incorporated herein and shall govern the provision of AMPS pursuant to this AMPS SOW.
1. DEFINED TERMS-Terms defined within the Agreement and used herein shall have the meaning set forth in the Agreement
unless expressly set forth otherwise below.
Company—Refers to the Company identified in the Agreement and referenced above, and operationally may include or refer
to its affiliates executing Services on its behalf.
In-Scope AMPS Equipment—AMPS-Eligible Equipment installed in the Sites and managed by Company as defined by the
Xerox Tools under this AMPS SOW.
Xerox°Advanced Managed Print Services (AMPS)—Services provided by Company under this XPSAS SOW on In-Scope
AMPS Equipment, which include proactive meter reads, proactive Supplies requests, and proactive break/fix requests.
Xerox")Support Assistant—An app running on a Xerox ConnectKey printer that shows the user the status of AMPS
Incidents, and enables the user to raise new Incidents or submit meter reads into the AMPS process.
2. SERVICES DESCRIPTION—AMPS provides proactive meter reads, proactive Supplies requests, and proactive break/fix
requests for In-Scope AMPS Equipment.
a. Company shall operate the Xerox's Service Desk Support during Company's normal business hours on
Company's business days. Service Desk Support includes receipt of Service Calls by service provider. Service
Calls may be generated from automatic alerts from In-Scope Devices (Proactive Service Call) or from the web
portal by a Customer or Reseller or by telephone (Reactive Service Call).
b. To enable Company to provide the expected proactive Services and Supplies, Customer agrees to the use of a
monitoring tool (see Xerox Tools). Customer ensures the selected tool continues to run and/or connects to their
network and devices. Company is available for technical support of that tool, and the operation and maintenance
of any Cloud component.
c. If the chosen device management solution is Xerox Workplace Cloud Fleet Management('CFM'), then by
agreeing to this AMPS SOW You also agree to terms as defined in the following end user licensing agreement, as
well as any periodic updates thereto, relating to the use of Xerox Tools to deliver the AMPS covered in this AMPS
SOW. Company and/or Xerox Corporation reserve the right to update these terms at any time.
www.xerox.com/downloads/usa/en/x/XWC-and-CFM-Terms-of-Service-and-EULA.pdf
For other solutions, Terms and Conditions will be presented in the tool User Interface itself during implementation.
3. XEROX TOOLS -Company may utilize one or more of the following Xerox Tools to provide AMPS.-
a.
MPS:a. Xerox Workplace Cloud Fleet Management solution ("CFM")—software that provides device data for monitoring
of supplies, break/fix and meters and allows policy-based compliance to automate print fleet security; remote
setting configuration; and security, patch and password management.
b. Xerox Device Agent("XDA") is an application that enables the monitoring and assessment of the status and
output of In-Scope Devices.
c. Xerox Device Manager("XDM") -an application that enables the monitoring and assessment of the status and
output of In-Scope Devices.
d. Xerox Device Direct ("XDD")-an application is embedded in the firmware of certain devices that allows In-Scope
AMPS Equipment to automatically communicate Device Data to Xerox for monitoring purposes.
e. Xerox Services Manager("XSM")—a Web-based application providing Company with data enabling centralized
asset tracking; device and supplies monitoring; and break/fix incident management.
CEC approved Ver.1.8.2 Effective 719125 Page 13 of 16
f. Xerox Report Manager("XRM") -an application that allows standard and custom reporting from XSM.
g. Fleet Management Portal ("FMP")- an online portal that provides program and device status and analytics.
h. Xerox MPS Advanced Analytics ("MPS AA") -a cloud-based reporting tool that presents data in a business
intelligence format
4. TERM- Unless otherwise stated herein or in the Agreement, the term of this AMPS SOW shall be the same as the Term of
the Agreement.
5. CHARGES—Charges for AMPS are set forth in the signed Agreement to which this AMPS SOW is attached and are
exclusive of any and all applicable Taxes.
6. CHANGES—To the extent that the Parties wish to add or make modifications to this AMPS SOW, all such changes will be
documented in a AMPS SOW Amendment signed by both Parties.
7. ADDITIONAL TERMS AND CONDITIONS SPECIFIC TO AMPS SOW—
a. ADDITIONAL WARRANTY DISCLAIMER— IN ADDITION TO THE WARRANTIES AND DISCLAIMERS IN THE
AGREEMENT, THE FOLLOWING SHALL APPLY TO AMPS: EXCEPT AS STATED IN THE AGREEMENT,
COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, REGARDING THE
PERFORMANCE OF AMPS , AND COMPANY DOES NOT WARRANT THAT AMPS WILL BE COMPATIBLE
WITH ALL OF CUSTOMER'S SOFTWARE, OR WILL MEET CUSTOMER'S REQUIREMENTS, OR WILL BE
ERROR FREE.
If there is a conflict between the contents of the Agreement and this AMPS SOW, this SOW shall control but only with respect to
the provision of AMPS.
The terms and conditions of this AMPS SOW apply only to the provision of the AMPS, and do not affect, amend, or modify any of
the provision of any other Services under the Agreement.
*Signature Page Follows
Xerox Business Solutions, of Round Rock
Print Name: Print Name:
Print Title: Print Title:
Sign: Sign:
Date: Date:
CEC approved Ver.1.8.2 Effective 7/9/25 Page 14 of 15
Appendix 1 -Service Desk Support Activities-Table One
Activity ,Service Desk
,Support
rox/XBS
Receive and log Service Call (F
in Fleet Management Portal MP)
Monitor Proactive Service alerts ""' on network connected compliant In-Scope ./
Devices with fault reporting capability
Collect and log Call Data'
Undertake basic diagnosis including web troubleshooting processes via Remote
Call Assist(RCA)where the In Scope Device contains features that enable remote
diagnosis and repair of problems and log activity
Validate requests for consumables against entitlement, e.g., volume and order V
history
Escalation to Level 2 Support within XSM with Call Data if RCA is unsuccessful
Arrange shipment of Consumable to Customer
Arrange advanced remote diagnosis with Customer upon Service Call using RCA ✓
and log activity on XSM
Follow up daily on progress of Service Call (Level One Support/Level Two Support ✓
follow up on the tickets owned at that stage)
Log activities on open ticket on XSM (by the Level that owns the ticket at that stage)
Close ticket(by the Level that owns the ticket at that stage)
"Call Data means Asset Tag Number(required); Serial Number(required); Customer Service Centre/Customer end user name
(required); Customer Service Centre/Customer end user contact number; (required); Incident statement(required); Fault Type
(required where break fix incident), Customer Service Centre/Customer end user email address; Device location; Internal
reference number(if applicable); and meter reads. Call Data is Customer Data
Assumptions:
""Advanced MPS Services, pro-active supplies and break/fix support, proper functioning of and data availability for the Xerox Tools
and performance levels are dependent on active monitoring tools, such as XDA, XDM, XDD or CFM. It's the Customer's
responsibility to keep such tools connected to the in-scope devices.
CEC approved Ver.1.8.2 Effective 719125 Page 15 of 15