R-90-1406 - 1/25/1990WHEREAS, the City of Round Rock has requested proposals from
vendors for the Geographic Information System (electronic mapping)
computer system, and
WHEREAS, ES R I / DELL has submitted the best
proposal for said system, and
WHEREAS, the City Council desires to enter into a contract
with 53R1 / DELL , Now Therefore,
BE IT RESOLVED BY THE CITY COUNCIL OF ROUND ROCK, TEXAS
That the Mayor is hereby authorized and directed to execute on
behalf of the City a contract with E S R2 / DE LL
to provide for the Geographic Information System (electronic mapping)
computer system.
RESOLVED this 25th day of January, 1990.
ATTEST:
C53- RS01250E
E LAND, City Secretary
RESOLUTION NO. /40(.0/e-•
MIKE ROBINSON, Mayor
ESE! 1 Environmental Systems Research Institute, Inc.
THIS AGREEMENT is made between Environmental Systems Research Institute, Inc. (hereinafter
referred to as ESRI), a California corporation, and The City of Round Rock, Texas (hereinafter
referred to as Client), effective , 1990, with reference to the
following terms and conditions:
ARTICLE I - CLIENT RESPONSIBILITY
PC ARC/INFO@ software is designed to be used by experienced computer mapping analysts.
Client assumes responsibility for selection of the software to achieve its intended results, as well as
installation and use of the software. If Client issues a purchase order or other instrument, it is
understood and agreed that any conflicting terms are for Client's internal use only and shall not
affect the terms and conditions of this Agreement.
ARTICLE II - EXPORT
A90-S0245/BB
ESRI PC SOFTWARE LICENSE AGREEMENT
Contract No. 90 -S0245
The software and documentation licensed under this Agreement are subject to United States export
controls. The software and documentation are for use solely at the authorized delivery destination.
Client agrees not to export the software or documentation without the prior written consent of
authorized ESRI personnel and the U.S. Department of Commerce.
ARTICLE III - DEFINITIONS
A. Software: Copies of the computer programs, instructions, and any derivatives, including
maintenance, releases, and archive copies.
B. Documentation: All associated materials and technical data, in whatever form, licensed to
Client, including, but not limited to, the User Guide.
ARTICLE IV - APPLICABLE LAWS
This Agreement will be governed by the laws of the United States of America and the State of
Texas.
- INTENTIONAL BLANK -
-1- 4/16/90
ESRI 1 Environmental Systems Research Institute, Inc.
ARTICLE V - LICENSE
The software and documentation, including all updates, copies, and partial copies made, are and
shall remain the exclusive property of ESRI. All rights not granted here are specifically reserved to
ESRI.
Under the grant of this license, Client may:
1. Use the software on a single machine at a time.
2. Use the documentation in support of use of the software.
3. Make only one copy of the software for archival purposes unless the right to make additional
copies is granted to Client in writing.
Under the terms of this license Client may not:
1. Use, copy, modify, or transfer the software, hardware key, or documentation, or any copy in
whole or in part except as expressly provided for in this license.
2. Provide use of the software or documentation to others, including, but not limited to, a
computer service business, network, time- sharing, interactive cable television, or multiple -user
arrangement if these users are not specifically licensed by ESRI.
3. Grant sublicense, lease, or other rights in the software or documentation to others. Any
attempt to sublicense, assign, or transfer any of the rights, duties, or obligations hereunder is
void.
4. Make telecommunication data transmissions of the software or documentation.
5. End user may not use the software on more than one computer at the same time, nor in any
multiple -user or multiple -site arrangement, except with the express written permission of
ESRI. Only the end user may use the software specified in Appendix A of this License
Agreement. Use of the software by or on behalf of any other party is a violation of this
Agreement.
6. Other terms and conditions may apply. These are described in the accompanying documents.
ARTICLE VI - MAINTENANCE
Included in PC user support services are the following:
1. Complimentary support for the initial ninety (90) days, after which maintenance /support is
subscribed to on an annual basis at the then current fee.
2. Access to ESRI's Support Hotline through the Primary Contact, where the staff of technical
support analysts is available by telephone Monday through Friday from 7:00 a.m. to 5.00 p.m.
Pacific Standard Time.
3. Product updates.
4. Documentation updates, one per license.
5. New releases at a reduced fee.
6. Subscription to ARC News and Tech Notes.
7. Receive invitation to the annual ESRI User Conference. A fee is required.
A90-S0245/BB
-2- 4/16/90
11
E I Environmental Systems Research Institute, Inc.
8. The above data applies to Primary Support; the same services may be received by Secondary
Support through the Primary Support Contact.
9. A set of sample data will be provided to the Client with the initial software order for the
purpose of training and testing hardware to ensure hardware and software are compatible.
The complete User Support Policy for ESRI is made a part of this Agreement by reference and is
attached hereto as Appendix B.
ARTICLE VII - TERM
The license granted by this Agreement is effective until terminated. The license will automatically
terminate without notice if Client fails to comply with the provisions of this license. The user will
then return to ESRI the software and documentation and any codes, modifications, and merged
portion in any form. The parties hereby agree that all provisions which operate to protect the rights
of ESRI shall remain in force should breach occur.
ARTICLE VIII - WARRANTY
ESRI warrants that the software will perform in accordance with the corresponding documentation
and be in good working order. The diskette(s) will be free from defects in materials and
workmanship for a period of forty-five (45) days from the date of shipment to the end user.
ESRrs entire liability and original end user's exclusive remedy shall be replacement of all software
diskette(s). If Client discovers a defect, ESRI will, at its option, replace, repair, or refund the
purchase price at no charge to Client, provided Client returns it during the warranty period,
transportation charges prepaid. If damage to the diskette(s) has resulted from accident, abuse, or
misapplication of the product, then ESRI shall have no responsibility under the warranty.
This is the only warranty and the only remedy available. ESRI disclaims all other warranties,
either express or implied, to the extent permitted by law, including all implied warranties of
merchantability and fitness for a particular purpose. Any implied warranty that may apply under
local law is restricted to the forty-five (45) day limitation above. No oral or written information or
advice given by ESRI, its distributors, agents, or employees shall create a warranty or increase the
scope of the warranty. ESRI shall not be liable to the end user for any loss of profits or for any
other direct, indirect, incidental, special, or consequential damages caused directly through the use
of the software or documentation by the end user.
ESRI shall have no liability for any claim of copyright or patent infringement based upon use of
other than a current, unaltered release of licensed software, or based upon any modification or
combination of the licensed software with other programs.
This limited warranty and disclaimer of warranty are governed by the laws of the State of
California.
A90-S0245/BB
-3- 4/16/90
11
ESRI 1 Environmental systems Research Institute, Inc.
ARTICLE IX - LIMITATION OF LIABILITY
ESRI shall not be liable for special, incidental, or consequential damages related to Client's use of
the equipment, software, and related materials, even if ESRI is advised of the possibility of such
damage.
This license may be modified by an amendment signed by the parties. If any provision of this
Agreement shall be unlawful, void, or for any reason unenforceable, it shall be deemed severable
from, and shall in no way affect the validity or enforceability of, the remaining provisions of this
Agreement.
THE CITY OF ROUND ROCK, TEXAS
(Client)
By
Date
A90-S0245/BB
t0 ,1490
ENVIRONMENTAL SYSTEMS
RESEARCH INSTITUTE, INC.
(ESRI)
By / �.
By �iiG..L:
Date
-4- 4/16/90
11
ESA7 1 Environmental Systems Research Institute, Inc.
Current Annual Software
Software License Fees and Support Fee for Maintenance
Software First 90 Days SuDnort and Update Service
1st copy 2nd copy
PC ARC/INFO PRIMARY
STARTER $2,500 $2,125 ARC/INFO $1,000
PC GRIDCONVERSION 1,000 850 Modules 250
PC OVERLAY 2,000 1,700
PC ARCPLOT 1,000 850 SECONDARY
PCARC:EDIT 1,000 850 ARC/INFO 400
PC INFO 1,200 1,020 Modules 100
PC NETWORK 2,000 1,700
A90-S0245/BB
APPENDIX A
PC SOFTWARE TO BE INSTALLED
-5- 4/16/90
APPENDIX B
Environmental Systems Research Idatttute, Inc.
Cl
Your Link to ESRI®
ESRI's long- standing com-
mitment to serving and
responding to the GIS user
community is exemplified
by the goals of our User
Support Service: to pro-
mote your success with
ARC/INFO® and carry
forward your suggestions
for its continuing improve-
ment. To foster your suc-
cess in using ARC/INFO,
we provide a flexible and
complete support program.
What Constitutes
User Support?
User Support at ESRI
consists of Technical Sup-
port Services (including
hotline and ARCMAILTm),
software and documenta-
tion updates and revisions,
the annual ESRI User
Conference, and technical
publications, including
ARC News and TechNotes.
Please refer to the sum-
mary chart for a list of
J services included
in each support
a program.
User Support
RC /INFO
for PC, Workstation, Mini, and Mainframe Computers
Technical Support
Services
Hotline. ESRI's staff of
Technical Support Analysts
is available by telephone
Monday through Friday
from 7:00 a.m. to 5:00 p.m.
Pacific Time. When you
call the hotline number,
714 - 793 -ESRI, your call is
answered by a technical
receptionist, who confirms
that you are a Primary
Support subscriber and
asks for a brief description
of the nature of your call. •
This description facili-
tates routing your call to
the specialist who is best
able to help you. It's the
job of the analyst to whom
your call is routed to re-
search your questions and
consult with other special-
ists as necessary to resolve
problems as quickly as
possible.
Electronic Mail. ESRI
provides an electronic mail
service to receive your
questions and problems
around the clock. Our staff
checks regularly for
incoming messages and
distributes them to the
appropriate specialists. An
answer is returned by elec-
tronic mail. This service
also provides a bulletin
board of known problems
and solutions, the ability to
communicate with other
users, the ability to upload
and download files for in-
formation sharing, and
several special interest
bulletin boards.
Resolution Time. The
time required to answer
your question or resolve
your problem varies consid-
erably, depending on the
type of problem and
whether we are able to
reproduce it at our site.
Usually we are able to
answer questions and
suggest work - arounds to
problems the same day
we receive them, often
immediately.
If research or consulta-
tion with another specialist
is required, it may take
three to five working days.
Under rare circumstances,
it may take longer. If the
ARC /INFO UierSrji) :
Multi -Copy
Site
Secondary /Secondary
Support v Support
Secondary
Support
Single -Copy
Site
problem turns out to be a
coding or documentation
error for which there is no
work - around, resolution
may have to wait for a pro-
gramming modification.
Usually, however, we can
clarify documentation
issues and provide work-
arounds to the user's
satisfaction.
Product Updates and
Releases. At ESRI, we
believe that GIS software
is evolutionary, so we
continually enhance
ARC/INFO. Periodically,
we issue software updates
and revisions to resolve
known problems and pro-
vide new capabilities for
each ARC /INFO product.
An update release
includes software modifica-
tions and a limited number
of significant new features.
A new product release
includes many major en-
hancements to the capabili-
ties and functionality of the
product.
Each update or new
release package includes
one software installation
kit and appropriate docu-
mentation updates. The
need for and contents of
updates and new releases
is determined, scheduled,
and provided at the discre-
tion of ESRI.
Annual User Conference.
Each year, ESRI hosts a
user conference to which
all our support subscribers
are invited. A registration
fee may be required (please
refer to summary chart).
This is a unique week -long
information exchange be-
tween the ARC /INFO user
community and ESRI staff.
You can meet with
other users to share experi-
ences and knowledge. You
can also attend your choice
of many user presentations
and technical sessions on
how to use ARC/INFO.
The conference provides
an opportunity to meet
face -to -face with the ESRI
staff to ask questions and
offer suggestions for how
we can better serve your
site's needs.
User Support Publica-
tions. As an ARC /INFO
support subscriber, you are
automatically placed on our
mailing list for complimen-
tary publications. These
publications provide you
with the most up -to -date
information about our
products and what is hap-
pening throughout the GIS
world. TechNotes provide
you with the most current
technical information on
each of our products. This
information takes the form
of technical procedural tips,
articles written by our
technical support staff,
hardware configuration
suggestions, and many
other helpful ideas often
initiated by our users.
ARC News, a quarterly
newspaper, is our way of
sharing GIS news from
ESRI and around the
world. Each issue contains
information about our
current activities, new
software developments,
news from ARC /INFO user
groups, highlights of many
user projects employing
ARC /INFO, and more.
Maintenance and
Support Programs
Complimentary Support.
Included in your purchase
of ARC /INFO is a period
ranging from 90 days to 12
months (depending on the
platform) during which
time you receive free sup-
port. The installation and
ARC /INFO User Srippol t,;,
implementation phase of
your ARC/INFO experience
is a critical period. This is
the time during which you
are beginning to work with
the system and are tailor-
ing it to accomplish your
GIS goals. Complimentary
support expedites your
familiarization with
ARC /INFO and ensures
that you have the help you
may need to get started
right.
Support Options. At the
end of your complimentary
support period, it is highly
recommended that you
ensure continued support
and maintenance by sub-
scribing to one of our sup-
port programs. We offer
both primary and secon-
dary support programs for
single -user and multi -user
systems in a two- tiered
approach designed for
economy.
Primary Support. The
feature unique to the pri-
mary support program is
the Technical Support
Service, which includes
telephone hotline support
and electronic mail. Pri-
mary Support is the only
option for sites with only
one ARC /INFO license.
Support for optional mod-
ules must be purchased
separately, as indicated in
the policy statement.
Secondary Support. If
your site has more than
one ARC/INFO license on
the same platform using
the same operating system
and has purchased at least
one Primary Support sub-
scription, you can take ad-
vantage of our two - tiered
support program. Secon-
dary Support, which fea-
tures many of the advan-
tages of Primary Support,
is available at a reduced
price for these sites. Such
a program is available for
single- as well as multi -
user platforms.
Secondary support re-
quires that an experienced
user (and one backup
person) at the primary site
be designated as technical
contact for all communica-
tion between ESRI and all
sites covered by the agree-
ment, both primary and
secondary. Hotline and
ARCMAIL support are not
available to secondary sup-
port sites directly, but only
through the designated
primary technical contact.
Product updates are in-
cluded for both primary
and secondary sites, but
the shipments will be sent
only to the primary techni-
cal contact for distribution.
Up to 10 secondary support
subscriptions can be pur-
chased for each primary
support subscription.
Multi - Platform Support.
You can take advantage of
our two- tiered support
program if your multiple
platforms are of the same
machine type, which means
they have the same manu-
facturer and operate under
the same operating system,
and, therefore, don't re-
quire different versions of
ARC /INFO. For example, if
your site has purchased
ARC /INFO licenses on a
VAXstation 3100 and a
VAX 8600, you can take ad-
vantage of Secondary
Support for one of these li-
censes as long as Primary
Support has been pur-
chased for the license on
the larger class CPU.
This relationship ap-
plies because the DEC VAX
release of ARC /INFO runs
on both the VAXstation
3100 and the VAX 8600
under the same operating
system, whereas a different
machine, such as a Sun
3/60, under a different
operating system, requires
the Sun version of
ARC /INFO, an entirely
different effort for develop-
ment, documentation,
quality assurance, and
support. It would, there-
fore, require a separate
Primary Support license.
Pricing Information.
To obtain current pricing
information, call your mar-
keting representative.
• ARC/INFO is a registered trademark
• of Environmental Systems Research
Institute, Inc. ESRI is the company 1
name and trademark of Environ- 1
mental Systems Research Institute,
• Inc. All rights reserved. VAX and 72
• VAXstotion are trademarks of Digital
Equipment Corporation. Sun is a ,
i trademark of Sun Microsystems, Inc. •
A• RC /INFO User Sup,dJ e
PC
Single =U §er Multi =Use', Workstation
WoriCS>taiion Mini; l�iaiiitranie
Complimentary i4
w a Support
Hotline
4ARCMAIL
Product Updates ;
Documentation Updates
1;C
New Releases
cARC News
,TechNotes
Annual User
Conference
•
.-Hotline
AR CMAIL
;e
' - Product Updates
- Documentation Updates
K
New Releases
ta ,
=ARC News
aTechNotes
Annual User
;Conference
1
Primary Support
90 Days
Yes
N/A
Yes
Yes; 1 per license
Reduced Fee
Yes
Yes
Invitation;
Fee Required
12 Months
Yes
Yes
Yes
Yes; 1 per license
Yes
Yes
Yes
1 Free
Registration
12 Months
Yes
Yes
Yes
Yes; 2 per license*
Yes
Yes
Yes
2 Free
Registrations
# s�
Secondary Support
Through Primary
Contact Only
N/A
Yes; Distribution
Through Primary
Contact Only
Yes; Distribution
Through Primary
Contact Only
Yes; Distribution
Through Primary
Contact Only
Yes
Yes; Distribution
Through Primary
Contact Only
Invitation;
Fee Required
Through Primary
Contact Only
Through Primary
Contact Only
Yes; Distribution
Through Primary
Contact Only
Yes; Distribution
Through Primary
Contact Only
Yes; Distribution
Through Primary
Contact Only
Yes
Yes; Distribution
Through Primary
Contact Only
Invitation;
Fee Required
Through Primary
Contact Only
Through Primary
Contact Only
Yes; Distribution
Through Primary
Contact Only
Yes; Distribution
Through Primary
Contact Only
Yes; Distribution
Through Primary
Contact Only
Yes
Yes; Distribution
Through Primary
Contact Only
Invitation;
Fee Required
(June 1, 1989)
* One per license for international sites
Summary of User Support Services
631989 by Environmental Systems Research Institute, Inc. All rights reserved.
Environmental Syitemi Reieai vh lii'etFtiite, hie.'
ESRI j
Terms
To be eligible for PC ARC/INFO User Support services, users should be aware of and adhere to the following terms:
1. PC ARC/INFO users must complete and return the product registration card (included in the PC ARC/INFO package) within
90 days after receipt of the product.
2. Limited support is provided free of charge to registered users during the 90dny complimentary support period. Extended
user support is available in 12.month periods and must be purchased sepnrntely.
3. Fees for user support are due and payable at the end of the complimentary support period and each year on the anniversary
date thereafter.
4. Primary and Secondary Support services for ARC/INFO do not automatically include support for PC NETWORK. Support
for this product must be purchased separately.
6. Annual fees are subject to change by ESRI without written notice. Fees due are based on the rates in effect at the time
payment is due. A late charge equal to 16 percent of the invoiced support fee will be applied to accounts not paid within
30 days of the invoice date.
6. User support fees must be kept up to date. Subscribers mny not skip n yenr and then re- subscribe to user suppmt al a later
date without paying the fees for the missed year(s).
7. Fees for support are nonrefundable.
8. ESRI will ship all support materials (including those intended for secondary support subscriptions) to the primary technical
contact. The contact will be responsible for distributing these materials to secondary support subscribers and other appropri-
ate individuals within the organization. It is the organization's responsibility to inform ESRI in writing of any change
regarding the technical contact.
9. Release and revision are synonymous. They refer to the numbered product offerings, such as Release 3.3 of PC ARC/INFO.
Version refers to the hardware platform and operating system - specific product offering.
10. PC licenses are all single -user licenses.
Additional Terms for Multi -Copy Sites
11. Regardless of how mnny PC ARC/INFO and ARC/INFO software products n customer acquires, if support services are to be
retained, support must be purchased for all products.
12. Each organization desiring User Support for multiple copies of a PC ARC/INFO software product must purchase one
Primary Support subscription for every ten Secondary Support subscriptions.
Limitations
PC ARC/INFOR User Support Policy (June 1, 1989)
1. ESRI fully supports PC INFO software when it has been purchased from ESRI, provided that you are within the complimen-
tary support period or hove subscribed to Primary Technical Support. Otherwise, PC INFO technical support must be
arranged through Hence Software Systems, Inc. If Primary Technical Support is not contracted through ESRI and a problem
occurs while using PC INFO, ESRI will not be able to help.
2. User support for TGRAF software must be arranged through Grafpoint, the developer and supplier of TGRAF software.
TGRAF emulates a Tektronix terminal. However, ARC/INFO is designed and guaranteed to support listed Tektronix
terminals, not necessarily emulations. ESRI can provide telephone assistance to help with device setups and parameter
specification. Additional support for TGRAF software must be arranged through Grofpoint.
3. ESRI does not provide user support for PC hardware, graphics cards and monitors, plotters, graphics printers, digitizers,
modems, and so on, except to answer telephone questions of how supported devices interface to PC ARC/INFO. For example,
ESRI can provide telephone assistance to help users build and test certain types of configuration files used in PC ARC/INFO,
but cannot help connect hardware, guide users on building special cables, or set DIP switches on terminals, digitizers, and
plotters.
4. ESRI publishes a document entitled PC ARC /INFO Technical Guide to Hardware Options. This Guide lists all hardware
requirements, options, and brand - name devices known to work with PC ARC/INFO. ESRI will not support the use of, nor be
responsible for, the performance of PC ARC/INFO software on hardware not included among the supported devices listed in
this Guide.
6. Terms and conditions of this policy are subject to change by ESRI without written notice.
ARC/INFO and PC ARC/INFO are registered trademarks of Environmental Systems Research Institute, Inc.
ESRI is the company name and trademark of Environmental Systems Research Institute, Inc. All rights reserved.
PC INFO is a trademark of Henco Software Systems, Inc. Tektronix is a trademark of Tektronix, Inc. TGRAF is a
trademark of Grafpoint.
• 380 New York Street, Redlands, CA 92373 • Telephone: 714 - 793 -2853 • Hotline Telephone: 714- 793 -ESRI •
A APPENDIX C
ESL I1 1 Environmental • Phone (714) 793-2853
Systems TWX 910-332-1317
J Research FAX (714) 793-5953
Institute, Inc.
DOMESTIC CLIENT INFORMATION PROFILE
Customer Name: Ship to:
Address:
Address:
Contact: Contact:
Telephone: Telephone:
Telex: Telex:
Fax: Fax:
End User: Bill to:
Address: Address:
Contact: Contact:
Telephone: Telephone:
Telex: Telex:
Fax: Fax:
Total Number of Computers:
For Each Computer Complete:
Computer Mfg: CPU ID:
Model Name: CPU Option:
Operating System Name: Media:
Operating System Version: Single/Multi-User:
FPA/NON -FPA:
Network Type: Monitor:
Network No.: Digitizer:
System Manager: Plotter:
System Manager Phone: Printer:
Technician/Contact: Graphic Card:
Contact Phone: Misc. Device:
Key User: Key User Phone:
J- 3906/A 7/89
LOCATION
CPU
LAN WAN
TERMINALS
DIGITIZERS
PLOTTERS
OTHER
• Please identify the equipment located at each site in your configuration. Describe the location and identify the CPUs at that location.
• For each CPU, indicate whether it is pan of a local area network (LAN, e.g., Ethernet) or wide area network (WAN, using telecommunications). Then, list
the peripheral equipment (by model number) physically connected to that CPU. If a location does not have a CPU and does have peripheral equipment, then
the peripherals should be physically connected to a LAN or WAN and be identified on this form.
Where more than one processor is licensed, or when hardware is located in more than one room and/or site, include a schematic drawing showing the location
of hardware components. Distances between components should be noted.
J -3922
If a LAN or WAN is identified in the form, please describe the type of hardware used.
6/89
DATE: January 23, 1990
SUBJECT: City Council Meeting, January 25, 1990
ITEM: 12E. Consider a resolution authorizing the Mayor to enter
into a contract for the G.I.S. (electronic mapping)
computer system.'
STAFF RESOURCE PERSON:
STAFF RECOMMENDATION:
David Kautz
Due to the complexity of the proposals and vendor negotiations
final recommendations and dollar figures are not available. A
complete presentation will be made at the meeting. However, the
following systems are being currently considered:
APPLICATION SOFTWARE /HARDWARE S/H S/H
I. UTILITY BILLING /FINANCIAL INFOCEL /PRIME HTE /IBM MOORE /UNISYS
ACCOUNTING (Estimate) $370,000 $410,000 $581,000
II. G.I.S. (Electronic Mapping) ESRI /DELL ESRI /IBM ESRI /COMPAQ
(Estimate) $196,000 $212,160 $213,000
III. POLICE RECORDS MANAGEMENT, ICC /UNISYS
MUNICIPAL COURT (Estimate) $249,000
ESRI
April 16, 1990
Mr. Hugh Bender
Planning and Community Development
City of Round Rock
221 East Main Street
Round Rock, TX 78664 ,
Re: Modified PC Software Agreement No. 90 -S0245
Dear Mr. Bender:
Environmental 380 Redlands (714) 793.2853
Systems New California TWX 9103321317
Research York 92373 FAX (714) 793 -5953
Institute Street
Enclosed for your perusal is a modified copy of the above referenced PC Software Agreement
No. 90- S0245. You will note that the PC Software fees were adjusted to indicate the pricing
difference between a first copy and the second and later copies. We are also having the copies of
this Agreement signed here before forwarding them to Round Rock for signatures. If the terms
and conditions are now acceptable to you, please have both copies signed and returned to my
attention.
If you have further questions or comments regarding any of the above, or if I may be of further
assistance to you, please do not hesitate to contact me.
Sincerely,
Betty Brown
Contract Coordinator
BB:cg
Enclosures: PC Software Agreement No. 90 -S0245
PC ARC/INFO User Support
Client Information Profile
cc: Lew Chizek, ESRI — Austin
Elizabeth Lonergan, ESRI — Redlands
Jeanie Noel, ESRI — Redlands
ESRI
March 21, 1990
Mr. Hugh Bender
City of Round Rock
Department of Planning and
Community Development
221 East Main Street
Round Rock, TX 78664
Environmental 380 Redlands (714) 793 -2853
Systems New California TWX 9103321317
Research York 92373 FAX (714) 793 -5953
Institute Street
Re: ESRI PC Software License Agreement No. S0245
Dear Mr. Bender:
In response to your letter to Lew Chizek on March 1, 1990, I will try to answer the questions you
asked Some of the questions are noted in the above - referenced Agreement, but it was not
appropriate to answer all questions there.
1. PC ARC/INFO and ARC/INFO data are fully transferable and compatible; SMLs (for PC) and
AMLs are not transferable.
2. All future upgrades are contained within the annual support/maintenance fee. Under ESRI
policy, the maintenance fee shall not have a maximum price stated for more than one year at a
time, because of fluctuations of maintenance and update costs.
3. A set of sample data will be made available for training purposes and to check hardware and
software.
4. The ESRI User Support Policy, which explains explicitly what the user is entitled to, is
attached to the Agreement as Appendix B. The maintenance and support services are also
discussed in the Agreement.
5. You will be invoiced at the time your maintenance payment is due.
For your review, enclosed you will find two copies of the PC Software License Agreement for The
City of Round Rock. If the terms and conditions meet your approval, please sign where indicated
and return the documents to my attention for final signature. A fully executed copy will be
returned for your files. ' '
Mr. Hugh Bender
Page Two
March 21, 1990
Also included is a Client Information Profile, which should be completed and returned with the
signed copies of the Agreement.
If you have questions and/or comments regarding any of the above, or if I may be of further
assistance, please do not hesitate to contact me at your convenience.
Sincerely,
Betty Brown
Contract Coordinator
BB:tr
Enclosures: PC Software License Agreement (2)
Client Information Policy
cc: Lew Chizek, ESRI — Austin
Elizabeth Lonergan, ESRI — Redlands
Jeannie Noel, ESRI — Redlands