R-90-1493 - 8/23/1990December 4, 1997
To: City Malls er or County Judge
From: Glenn Ro• ENP
Emergency Services Director
Re: Interlocal Agreement Attachment
Dear City Manager,
Thank you,
CAPITAL AREA PLANNING COUNCIL
9 -1 -1
2512 IH 35 South, Suite 204
Austin, Texas 78704
512.916.6014 (Fax) 512.442.3911
RECEIVED.0.EC 0 51997
1/t
Enclosed is a copy of the Emergency Services Division Policy and Procedures Manual for
CAPCO Funded Local Governments 9 -1 -1 Emergency Communications, which is an
attachment to the current Interlocal Agreement between the city or county and the Capital
Area Planning Council.
Please review the manual at your earliest convenience, and feel free to contact our offices
if there are questions or concerns.
Bastrop • Blanco • Burnet• Caldwell • Fayette • Hays • Lee • Llano • Travis • Williamson Counties
EMERGENCY SERVICES DIVISION
Policy and Procedures Manual
for
CAPCO Funded Local Governments
9 -1 -1 Emergency Communications
Capital Area Planning Council
Emergency Services Division
MISSION
MISSION STATEMENT: The Capital Area Planning Council 9 -1 -1 Emergency Services
Division, in partnership with local governments, public safety agencies and emergency
responders, is committed to providing quality implementation of emergency number
accessibility for citizens in need of emergency assistance. This is accomplished through
modem technology, expertise, professional training and continued support including
comprehensive and accurate data and public education information throughout the region.
INTRODUCTION
The Capital Area Planning Council (CAPCO) is a regional planning commission and
political subdivision of the State of Texas. CAPCO was organized and operates under the
Texas Regional Planning Act of 1965, as amended, Chapter 391 of the Local Government
Code. CAPCO has developed and the Texas Advisory Commission on State Emergency
Communications (ACSEC) has approved aStrategic Plan to establish and maintain 9 -1 -1
emergency telephone service in State Planning Region 12.
The policies and procedures set forth in this manual are for the primary purpose of
providing a safe and productive working environment for Emergency Communications
employees of the 10 -county region served by the Capital Area Planning Council. They are
established to provide a consistent, effective, and understanding of emergency services
practices. The policies and procedures are established by the Emergency Services
Division (9 -1 -1) of the Capital Area Planning Council and are approved by the CAPCO
Executive Committee. Any amended, revised, or new policy must be approved by the
Executive Committee.
ADMINISTRATION/FINANCE
2
ADNIINISTRATION/FINANCE
CAPCO has entered into an interlocal contract with each of the ten counties and with the
entities operating Public Safety Answering Points (PSAPs) under Chapter 791 of the
Government Code to allow participation in implementing the enhanced 9 -1 -1 emergency
telephone system in the region and to outline the duties and responsibilities of the Public
Agency in exchange for the compensation provided. The Public Agency serves as an
independent contractor for CAPCO, and CAPCO owns all 9-1-1 equipment purchased by
or on behalf of the Public Agency with the 9 -1 -1 emergency services fees. Public Agency
is licensed to use the 9 -1 -1 equipment for establishing and maintaining enhanced
emergency telephone services.
CAPCO maintains a line -item budget for each contract with a Public Agency, and each
Public Agency shall not spend in excess of a particular line item. CAPCO does have the
authority to transfer between line items, and Public Agency can request such transfers
using the appropriate forms (attachment 1). CAPCO will distribute a financial report
showing expenditures and fund balances to the designated authority at the end of each
quarter.
The CAPCO 9 -1 -1 Program fiscal year is defined as September 1 - August 31
Purchases and Reimbursements
There are two methods that Public Agencies may choose to procure equipment, services
and supplies associated with the CAPCO 9 -1 -1 program
1. Reimbursement - As approved by CAPCO and included in the 9 -1 -1 Strategic
Plan, the Public Agency may procure the items according to their own
procurement polices and submit for reimbursement to CAPCO.
The Public Agency shall submit the reimbursement request on the CAPCO
forms provided (attachment 2) and attach supporting documentation that
includes invoices and/or receipts. Any personnel reimbursement shall include
a copy of the Public Agency's payroll voucher for the period of the request.
All forms shall be signed by the authorized authority such as the County
Judge, County Auditor, City Manager, Department Head or person designated
in writing by this authority.
All applicable purchase orders or invoices must be dated prior to August 31
of the current fiscal year and shall be submitted to CAPCO for processing
prior to 5pm CST on September 15, of the following fiscal year. All requests
submitted after September 15 will not be processed.
3
Public Agency shall:
If the funding is not available or proper documentation has not been provided
CAPCO will notify the Public Agency in writing within 30 days of receipt of
the request. Public Agency shall rectify any discrepancies within 30 days of
notification or reimbursement will be denied.
If funding is available and proper documentation is provided, CAPCO will
submit payment within 30 days of receipt of said request.
All equipment purchases will be inventoried by CAPCO at a later date.
2. Direct Purchase - The Public Agency may request that CAPCO purchase
equipment, services and supplies to be used by said agency for the benefit of
the CAPCO 9 -1 -1 Program.
The Public Agency shall submit a CAPCO Purchase Requisition (attachment
3) for such items signed by an authorized individual. The requisition must be
complete with all of the required information including the vendor's name,
address, and telephone number. The request must be under $ 2,500 or to a
vendor authorized by CAPCO or included on the State of Texas Vendor
Catalog.
Except as arranged through a separate agreement, CAPCO will not complete
the Public Agency's bid process.
Upon delivery of items, the Public Agency shall verify receipt of said items in
writing to CAPCO. CAPCO will issue payment to said vendor and deduct the
purchase amount from the proper line item in the budget. The Public Agency
will be provided a copy of the adjusted budget within 30 days after payment to
said vendor.
CAPCO will not authorize purchases by this method after June 13 of the
current fiscal year.
• submit reimbursement requests on a schedule determined by the Public Agency, but no
later than the 15 of the month following the end of each quarter. Reimbursement
requests received after 5pm CST on September 15 of the following fiscal year will
not be processed.
• submit reimbursement requests in writing using CAPCO provided forms (attachment
3)
• submit line -item transfer requests on forms (attachment 2) provided by CAPCO no
later than 10 days after transfer is identified
• maintain records at Public Agency's offices according toCAPCO's record retention
policy
4
• allow CAPCO, the Advisory Commission on State Emergency Communications, and
the Texas State Auditor to visit Public Agency's offices, talk to its personnel, and
audit its records during normal business hours to evaluate performance.
PUBLIC SAFETY ANSWERING POINTS
5
All agencies operating a 9 -1 -1 Public Safety Answering Point within the CAPCO region
shall:
• designate a PSAP Supervisor and provide related contact information as a
single point of contact for CAPCO and its authorized personnel
• monitor the 9 -1 -1 Telecommunicators and equipment and report any failures or
maintenance issues immediately according to CAPCO Trouble Reporting
Procedures (attachment 4)
• keep a log (attachment 5) of all trouble reports and make copies of said log
available to CAPCO on an as needed basis
• notify CAPCO of any and all major service - affecting issues or issues needing
escalation within a service provider's organization
• notify CAPCO of any new 9 -1 -1 Telecommunicators and schedule them for the
next available 9 -1 -1 equipment training class. CAPCO will schedule one 9 -1 -1
equipment training class per quarter and more often if necessary. Notification
of new 9 -1 -1 Telecommunicators must be done within one week of
employment. If the Public Agency chooses to train their own personnel, the
Public Agency must certify in writing to CAPCO that the 9 -1 -1
Telecommunicator has been trained prior to using the CAPCO provided
equipment
• allow CAPCO or its authorized agents coordinated access to all 9 -1 -1
equipment on an as- needed basis within normal operating hours (24 hours for
all PSAPs)
• test all 9 - 1 - 1 Telecommunications Devices for the Deaf (TDD) for proper
operation and to maintain user familiarity at least once per month
• log all TDD calls, as required by the Americans with Disabilities Act of 1990,
and submit copies of said logs to CAPCO on an as- needed basis
• limit access to all 9 -1 -1 equipment and related data only to authorized public
safety personnel
• keep confidential all 9-1-1 data and notify CAPCO immediately of any requests
for said data as required by HB 1324, 75 Legislative Session, Texas House of
Representatives
• make no changes to 9 -1 -1 equipment, software or programs without prior
written consent from CAPCO.
• request free emergency communications training according to a process
(attachment 10) defined by CAPCO
• notify CAPCO 48 hours prior to canceling any attendee's training
• reimburse CAPCO for any no -show training cancellations without 48 hours
notification as determined by the attached schedule (attachment 11)
GENERAL 9 - 1 - 1 COORDINATION
6
Each County in the CAPCO region and the City of Austin shall appoint a 9 - -
Coordinator who shall:
• be readily available to local governments and interested parties to address any issues
and answer any questions related to the CAPCO 9 -1 -1 Program and other emergency
communications issues
• hold informational and coordination meetings on a regular basis with local elected
officials, County Sheriffs, PSAP Supervisors, Emergency Services Department Heads
and other interested parties
• provide monthly reports of all 9 -1 -1 activities to CAPCO, including addressing
meetings, public education, GIS and other outstanding issues on forms (attachment 7)
provided by CAPCO
• coordinate with 9 -1 -1 PSAPs and local governments in the planning, implementation
and operation of 9 -1 -1 emergency services on behalf of CAPCO
• coordinate public education activities within their county and other local jurisdictions
• request 9 -1 -1 Public Education materials on a form provided by CAPCO
• complete and provide copies to CAPCO of an Event Profile Form (attachment 8) for
any distributed Public Education materials (attachment 9)
ADDRESSING /GIS COORDINATION
7
Each County in the CAPCO region and the City of Austin shall:
• appoint a 9 -1 -1 Addressing/GIS Coordinator
• coordinate Addressing activities within their jurisdictions with local governments to
include City and County personnel
• coordinate 9 -1 -1 Database, Emergency Service Zones and Master Street Address
Guide activities with telephone companies, municipal and county personnel and
CAPCO staff as determined by CAPCO
• adopt and keep current an Addressing Maintenance Plan
• notify CAPCO of annexations and MSAG changes as they occur on forms (attachment
12) provided by CAPCO. Notification of annexations should be no later than 30 days
prior to the effective date of the annexation
• collect and verify 9 -1 -1 B Forms (attachment 13) fromPSAPs and local governments
and notify CAPCO via Fax or electronic mail of any changes within 24 hours of
completion of verification
• resolve 701 Error Reports within 72 hours of receipt of such errors
• assist CAPCO in the development and maintenance of a Regional 9 -1 -1 Base Map
• digitize new plats and streets, update street names, address ranges and customer points
for inclusion in the Regional 9-1-1 Base Map
• assist and coordinate with CAPCO on all phases of the 9 -1 -1 Map /ALI project to
include Pilot, Build, Maintenance and add -on Phases
• provide a safe and healthy environment for all 9- 1- 1Telecommunicators, vendors and
guest to include a smoke -free workplace
8
County
Line Item Transfer To
Line Item Transfer To
Line Item Transfer To
Explanation:
CAPITAL AREA PLANNING COUNCIL
LINE ITEM TRANSFER REQUEST
Budget Fiscal Year
1. Line Item Transfer From Amount
2. Line Item Transfer From Amount
3. Line Item Transfer From Amount
Approved by: Date
.rantee
CAPITAL AREA PLANNING COUNCIL
2512 IH -35 SOUTH, SUITE 204
AUSTIN, TEXAS 78704
County
Date
COG Contact Person:
GLENN ROACH
Reporting Categories
' 911 Funds
Local Match
Total
Expended
Approved
Budget
Project Bugger
Balance
This Period
Project to Date
This Period:
Project to Date
1. Personnel
2. Paper Maps
3. Digital File
4. Aerial Photography
5. Map Reproduction
6. Computer (PC)
7. Computer (workstation)
8. Database Software
9. Mapping Software
10. Digitizer
11. Printer
12. Plotter /Plotter time
Training
14. Road Verification Mile
15. Road Sign Matenals
16. Road Sign Machine
17. Sign Installation Labor
18. GPS Receiver /Software
19. Distance Measuring Eq.
20. Postage /Notification
21. Furniture
22. Scanner
23. Fax Machine
24. Supplies
25. Rent
26. Telecommunications
27. Other
Total Cost
Certification:
I certify to the best of my knowledge and belief that the information in
.his report is correct and complete, and that all expenditures were made in
compliance with the ACSEC rule 251.3 and the terms and provisions of the
Grant Agreement providing for this reimbursement.
Signed:
Date:
Print Name:
TEXAS ADDRESSING MAINTENANCE PROJECT FINANCIAL REPORT
CAPITAL AREA PLANNING COUNCIL
2512 INTERSTATE HWY. 35 SOUTH. SUITE 100
AUSTIN. TX 78704
(512)333 -7653 (512)443 -7658 (Fax)
Vendor:
ITEM 1
OUAN
DESCRIPTION
UNIT COST
PURPOSE OF PURCHASE:
Requtsntoned By
Budget Approval
Department Manner Approval
Rc�r.ed January 21. 1997
PURCHASE REQUISITION
Dare
TOTAL
Project
Cheat: Requested ( i
Rcqutsition Date:
Ship To:
Account
NO.
Amount
TOTAL COST
3
Da a Needed
Date Purchasing Approval
Esecurive Director Approval (purchase above 5300)
Date
Date
TROUBLE REPORTING PROCEDURES
Enhanced 9 -1 -1 is a critical emergency service, and any condition that interferes with a caller
reaching the proper emergency service and having a proper address display must be
corrected. All equipment problems should be reported immediately to the repair center.
EMERGENCY VS. NON - EMERGENCY TROUBLE
I. EMERGENCY TROUBLE requires immediate action by the telephone company in the interest of
public safety.
A. PSAP is unable to receive calls or talk on any 9 -1 -1 lines, at any positions.
B. PSAP is unable to transfer calls to another response agency.
C. ANI and /or ALI failure at all positions.
II. NON - EMERGENCY TROUBLE does not seriously impair service and does not critically affect
public safety. It requires telephone company action, but may not require immediate action.
A. One or two 9 -1 -1 lines are not working, but there are enough in- service to handle
the call volume.
B. ANI and /or ALI failure at one or two positions.
Capital Area Planning Council
LENDING LIBRARY POLICY & PROCEDURES
The Capital Area Planning Council ( CAPCO) has a variety of educational video and audio
tapes that are available to staff. Following are the policy guidelines:
1. CAPCO will loan videotapes and audio tapes only to PSAP'S, staff members, and
board members of CAPCO.
2. To borrow a tape, a member must complete and sign the "Lending Library
Agreement" form.
3. All requests to borrow materials will be made to Joanna Oliver or Delia Zapata.
4. All materials will be checked for quality and damage before ending out, and again
upon return.
5. All materials will be sent by registered mail and each tape will be insured for its full
value. CAPCO will pay the cost of sending the material and the borrower will incur
the cost of return postage including insurance.
6. A copy of the signed agreement form will be enclosed with the material at the time of
shipment.
7. If the material is damaged and it is believed to be the fault of the borrower, steps will
be taken for CAPCO to receive compensation for the loss of the tape, as stated in the
agreement form.
8. CAPCO will provide an inventory report to the board at the end of each term.
Member's Signature
Capital Area Planning Council
LENDING LIBRARY AGREEMENT FORM
Member's Name: Date:
Agency: Dept.:
Address:
City: State: Zip:
Telephone: FAX:
CAPCO agrees to loan the following materials:
to a member in good standing, on this
day and to be returned to CAPCO by
CAPCO will pay for the expense of sending the material and said member will pay for the
return, which includes sending by registered mail and insured for $ . If the
member loses or destroys the tape, the member agrees to pay CAPCO $
I understand and agree to the above conditions.
Date
OFFICIAL USE ONLY
Authorized by: Date:
Return material to:
Attach postage/insurance information on form.
Method for Reporting Trouble Begins with Calling the
Repair Center at:
CAPCO
9/12197
If you are using:
DTI equipment 1- 800 -321 -2193 (SWB)
TCI equipment 1 -800- 945 -7776 or 870 -2266 (SWB)
TelPak equipment 1- 800 - 451 -3527 (GTE)
THIS WILL INITIATE THE REPAIR PROCESS.
When calling to report problems, clearly identify yourself as a 9 -1 -1 PSAP
that answers emergency telephone calls. Also, be prepared to provide the
following:
1. Your name.
2. Your PSAP name & address location.
3. A contact phone number.
4. Nature of problem.
Phone company personnel will inform you of the status of the repair call.
If you have not been contacted about the repair within the given time frame,
CALL BACK.
LOG ALL CALLS TO REPAIR. IT IS IMPORTANT TO MAINTAIN
YOUR OWN RECORDS REGARDING SYSTEM PROBLEMS.
Name
CAPCO 9 -1 -1 STAFF
Work Phone Pager Mobile E -Mail
Castille, Crystal 512/916 -6014 625 -5475 crcastille
Derbonne, David 512/916 -6022 896 -2656 657 -1732 dlderbonne
Greiner, Patsy 512/916 -6017 606 -3082 pkgreiner
Huggins, Robert 512/916 -6039 625 -8820 rwhuggins
Hurry, James D. 512/916 -6018 jdhurry
Kelly, Richard 512/916 -6030 606 -3095 924 -0992 rjkelly
Matjeka, Suzanne 512/916 -6033 896 -2655 924 -5525 slmatjeka
Morgan, Matt 512/916 -6034 625 -0571 496 -4849 mkmorgan
Oliver, Joanna 512/916 -6090 896 -8602 917 -6185 jloliver
Roach, Glenn 512/916 -6026 469 -2412 413 -2673 garoach
Saletan, Jesse 512/916 -6031 606 -4192 jdsaletan
Stanford, Scott 512/916 -6019 896 -1383 496 -4845 sestanford
Watkins, Marilyn 512/916 -6024 896 -2653 496 -4186 mrwatkins
Williams, Carol 512/916 -6028 625 -0862 496 -4179 cwilliams
Zapata, Delia 512/916 -6091 899 -6003 dzapata
NOTE: E -mail addresses are followed by: @capco.state.tx.us'
COUNTY 9 -1 -1 COORDINATOR
MONTHLY REPORT
Coordinator County
Month
MEETINGS HELD (Minutes Attached):
Addressing/GIS Meetings:
With Municipalities
With County
Elected Officials:
Sheriff/Police Chief:
PSAP Supervisors:
Fire/EMS:
Results /Concerns:
PUBLIC EDUCATION:
Date/Location:
ADDRESSING MAINTENANCE PLAN: Yes (Attached) No
Annexations
DATABASE PERFORMANCE MEASURE
County:
Reporting Personnel:
Reporting Period (Mo/Yr):
Contacts with addressing personnel at municipalities and county:
(Personalize for each county -List each city within the county
and a monthly contact for addressing/database coordination.)
New Subdivisions Addressed
# New Lots
Notification sent to appropriate
Police Yes
Fire Yes
EMS Yes
Postmaster Yes
Addresses Provided to Citizens (either new address or route/box conversion)
CAPCO:
Reporting Personnel:
# 9 -1 -1 A Forms Processed
# 9 -1 -1 B Forms Processed
# 701 Corrections Processed
PSAP
PSAP Number
TROUBLE LOG
SWB Repair 321 -2193
To assist with tracking equipment problems, a log should be kept of all problems encountered on the equipment. This log will serve as
a permanent record of all equipment troubles.
DATE
TIME
REPORTING
PARTY
TYPE OF
TROUBLE
TICKET
NO.
DATE/TIME
CLEARED
COMMENTS
Agency Name Address
Telephone Number ( )
TDD/TTY USE LOG
l Log all calls including test calls. Maintain this record according to your agency's requirements.
Date
Time
Call Taker
Length of Call
Disposition of Call
MONTHLY REPORTS
7
Public Education Material Request Form Instructions
This form must be completed when requesting any 9 -1 -1 public education material. If you would
like to place an order, fill out this form and the Event Profile form and fax it to 512 -442 -3911 or
mail it to 9 -1 -1 Training Center, 2512 IH 35 South, Suite 204, Austin, Texas 78704. Allow 2 -3
working days, depending on the quantity ordered, for staff to pull this material. Please indicate
the quantity next to the item requested.
Name = The name of the person requesting the material
Agency = The name of the agency the person is employed with.
Phone = A daytime telephone number + area code where the person can be reached, if necessary.
Date = Today's date.
Approved by = Must have approval of 9 -1 -1 training center staff
For what use = State what you will be using the public education material for. Examples: 9 -1 -1
public education awareness class; educate kindergarten class about 9 -1 -1.
Date received = The day you received material.
Signature = The signature of the person accepting material
Event Profile Form Instructions
This form must be completed, in addition to the Public Education Material Request form, when
requesting 9 -1 -1 public education material for your event.
Public Safety Agency = The name of the department you are currently employed with.
Your name = Write the name of the person filling out the form.
Type of event = Indicate the name of the event for which you will be distributing the public
education material Examples: LCRA Rodeo, National Night Out, parade, booth at county
fair /festival, etc.
Audience size = The approximate size of audience targeted at the event.
Location of event = The name of the city where the event is being held.
Date of event = The date the event is being held.
Address and phone number of event coordinator = The mailing address and daytime telephone
number of the person responsible for accepting and distributing material at event.
Briefly describe how you will incorporate 9 -1 -1 into your message = Explain what method will be
used to education the public at the event about 9 -1 -1.
er
Public Education Materials
Following is a list of the public education supplies currently used and the age group for
which they are recommended. All items are not always available. CAPCO may
recommend a substitute item when sufficient quantities are not in stock and
recommendations will be made for age groups.
Item Age Group
Litterbags (good to fill with oter items at schools or fairs) All
Balloons (to decorate booths, floats, or for Red E. Fox to carry) All
Red E. Fox pencils K - 6' grade
CAPCO pencils 7` grade - Adult
Red E. Fox rulers 2 — 6 grades
Plastic rulers ( "In an Emergency, 9 -1 -1 Measures Up ") 7 - 12 grades
"Make the Right Call" magnets High school - Adult
Coin key chain (holds 2 quarters, 9 -1 -1 logo - These are not
kept in large quantities, use for special groups.) • Adult
Lite key chain (with 9 -1 -1 logo) Adult
Jar opener Adult
Bike reflectors (bike rodeos, good to toss off floats,
presentations at schools) K - 4 grade
Stress balls (used as give -aways to dispatchers attending
stress classes, other special occasions) Adult
Red E. Fox activity books K - 3` grade
9 -1 -1 lapel pins (for PSAP employees, volunteers, staff) Adult
MTRC stickers All
Red E. Fox stickers All
Magnifier bookmark Adult
9 -1 -1 information cards All
Rural addressing brochures All
TDD cards (Telecommunication Device for the Deaf) All
Red E. Fox classroom kits K - 2" grade
9 -1 -1 phone demonstrators (check -out item to be returned
after presentation or event) All
9 -1 -1 wipe -off boards Adult
Cellular information cards High school - Adult
MTRC note pads Adult
9 -1 -1 telefmder (glow -in- the -dark sticker for phone) All
Red E. Fox costumer (check -out item that must be returned
after presentation or event) All
12
Name:
Phone: ( ) Date: Approved by:
For what use:
Litterbags
Balloons
Red E. Fox pencils
CAPCO pencils
Red E. Fox rulers
Plastic rulers
MTRC magnets
Coin key chains
Key lite key chains
Jar opener
Date received:
Name:
Phone: ( )
For what use:
Litterbags
Balloons
Red E. Fox pencils
CAPCO pencils
Red E. Fox rulers
Plastic rulers
MTRC magnets
Coin key chains
Key lite key chains
Jar opener
Date received:
Agency:
Bike reflectors Red E. Fox classroom kits
Stress balls Phone demonstrators
Red E. Fox activity book 9 -1 -1 pens
9 -1 -1 lapel pins 9 -1 -1 whiteboards
MTRC stickers Cellular info cards
Red E. Fox stickers MTRC note pads
Magnifier/bookmark 9 - 1 - 1 glow - in - the - dark
9 -1 -1 information cards Red E. Fox costume
Rural addressing cards Other
TDD cards
Signature:
Agency:
Date: Approved by:
Bike reflectors Red E. Fox classroom kits
Stress balls Phone demonstrators
Red E. Fox activity book 9 -1 -1 pens
9 -1 -1 lapel pins 9 -1 -I whiteboards
MTRC stickers Cellular info cards
Red E. Fox stickers _ MTRC note pads
Magnifier/bookmark 9 -1 -1 glow -in- the -dark
9 -1 -1 information cards _ Red E. Fox costume
Rural addressing cards Other
TDD cards
Signature:
r ffi s
Capital Area Planning Council 9 -1 -1
EVENT PROFILE
Public Safety Agency Your name
Type of event Audience. size
Location of event Date of event
Address and phone number of event coordinator
Briefly describe how you will incorporate 9 -1 -1 into your message
�` Capital Area Planning Council 9 -1 -1
EVENT PROFILE
Public Safety Agency Your name
Type of event Audience size
Location of event Date of event
Address and phone number of event coordinator
Briefly describe how you will incorporate 9 -1 -1 into your message
TRAINING REQUEST
p
Emergency Communications Training
Cancellation Policy
CAPCO 9 -1 -1 is able to provide needed training for the thirty -six Public Safety
Answering Points (PSAPs) in our region at no cost to telecommunicators and their
departments. However, when space is reserved for a training class offered by CAPCO 9-
1-1 that will not be filled, students or the supervisor who made the reservation, must
cancel such reservation within 48 hours of the start of the class or payment for the class
will be invoiced to the appropriate agency for the "no show ".
Following is a list of the training classes currently offered by CAPCO and the amount
that will be charged to the department for each "no show ":
Course Title Cost per "No Show"
40 -hour Basic Telecommunicator Course
NCIC/TCIC Course
Stress Management
Liability & Public Images Concerns
Verbal Judo
Emergency Medical Dispatch
TDD (Telecommunication Device for the Deaf)
9 -1 -1 Equipment
Database Course
Cultural Sensitivity
Fire Dispatch
$ 100.00
100.00
100.00
150.00
100.00
225.00
100.00
100.00
100.00
200.00
175.00
11
1/
CAPCO
MSAG Change Request Guide
The MSAG change request form is used to insert, delete, or change any of the following items in
the telephone company Master Street Address Guides (MSAG):
Street Name
Street Directional
Street Suffix
Community Name
Street Range
Odd, even or both indicators
Emergency Service Number (ESN).
This form is for any and all MSAG corrections.
The following is an explanation for each entry, numbered to correspond with the sample form
provided:
t. Request: Insert. Change Delete: type of change requested. Telephone Number: of
above' Date: request was made; *Note: If an item is already in the MSAG, a CHANGE
or DELETE will be made; If a street is BRAND NEW, it will need to be an insert. (i.e.,
County Rd 249 is being annexed into the city, the city sends CAPCO a CHANGE form
requesting that the community name and ESN be changed...).
2. Existing Street: Directional, current Street Name, Suffix if required. New Street:
Directional, New Street , Suffix if required.
3. Serving Telephone Company: and the telephone Exchange: area the street is located in. If
the street is in multiple exchanges and/or in multiple telephone company territories, separate
forms should be completed for each. Each form should show only the street ranges within
the exchange area.
4. Requested by: person of contact for the requested change in case of a problem.
5. Existing Community: The community name assigned by the Post Office appearing in the
telephone companies' MSAG. Include the Zip Code: if known. New Community: The
Community name as it should appear in the telephone company's MSAG.
6. The Existing Range: of the street, the Low Number range, the High Number range.
O /EB: Odd ranges only/Even ranges only/Both odd and even ranges, ESN: Emergency
Service Number for each range, ICL/OCL inside city limits or outside city limits.
7. The New Range: of the street, the Low Number range, the High Number range, O /EB:
Odd ranges only/Even ranges only/Both odd arid even ranges ESN: Emergency Service
Number for each range, ICL/OCL inside city limits or outside city limits.
s. Citv /PSAP Remarks: any pertinent comments on the requested change.
9. TELCO Remarks: comments from the telephone company regarding the requested change.
/7-
FORM 911 B ALI
DATE OF CALL
II
TIME OF CALL
OPERATOR ID
5
PHONE NUMBER DISPLAYED (ANI):
)
6
I STEADY
DISPLAY STATUS (Check One
I FLASHING
PHONE TYPE (Check One) .
Business 1 Resident'
PROBLEM (Check One :
Record Not Foun
ADDRESS DISPLAYED (ALI):
COMMUNITY DISPLAYED:
TFI FM-WIMP NI IAARPP•
NAMF•
Af)f)RFSS'
CfMMI INITY
PSAP C OMMFNTS-
(FOR TELCO USE ONLY)
RECEIVED:
ACTION:
BY:
DHOWS ESN
N COUNTY
8 Incorrect Address
RETURNED TO CAPCO: DATE:
XXXXX COUNTY SHERIFFS DEPARTMENT •
ANI /ALI PROBLEM CALL REPORT
CAPCO 9 -1 -1 REGION
Coin
11
Mobile
Foreign Exchange •
ACTION:
DATE:
CAPCO INITIALS:
I CNTX
Misrouted. Send To:
CORRECT INFORMATION AS SHOWN BELOW
1
Q =SN
Other.
NIIMRFR STREET APT RC?C)M FTC'
(FOR CAPCO USE ONLY)
•
FAX THIS FORM DIRECTLY TO CAPCO AT ( 443 -7658 )
SUPERVISOR ID
PBX
APPENDIX A
SAMPLE CONTRACTS
WHEREAS, the Capital Area Planning Council (CAPCO) has developed
a plan to establish and maintain a 9 - 1 - 1 service; and
WHEREAS, the City of Round Rock desires to participate in said
9 -1 -1 plan, and
WHEREAS, Chapter 771 of the Health and Safety Code authorizes
municipalities to participate in said plan, Now Therefore
BE IT RESOLVED BY THE COUNCIL OF THE CITY OF ROUND ROCK, TEXAS,
That the Mayor is hereby authorized and directed to sign on
behalf of the City a Contract for Development of 9 -1 -1 Database with
the Capital Area Planning Council, said contract being attached hereto
and incorporated herein for all purposes.
RESOLVED this 23rd day of August, 1990.
ATTEST:
C- RS08230B
C ty Secretary
RESOLUTION NO. 1 1 - 1 ' 9 3 R
74 fa-
MIKE ROBINSON, Mayor
City of Round Rock, Texas
CONTRACT FOR'DEVELOPMENT OF 9 -1 -1 DATABASE
Recitals
Services
2.(,!I - 13
1. The Capital Area Planning Council (CAPCO) is a Texas
regional planning commission created and operating under chapter
391 of the Local Government Code. CAPCO has developed a plan to
establish and maintain a 9 -1 -1 service in State Planning Region
12, as authorized by chapter 771 of the Health and Safety Code,
and the Advisory Commission on State Emergency Communications has
approved the plan.
2. CITY OF ROUND ROCK
(Public Agency) is a
[Texas county/municipality/emergency communication district] that
wishes to participate in the plan, which it is authorized to do
by chapter 771 of the Health and Safety Code.
3. This contract is entered into between CAPCO and the
Public Agency under the Interlocal Cooperation Act of 1971, as
amended, article 4413(32c) of the Texas statutes, so that the
Public Agency can verify the database necessary for development
of the Automatic Location Identification and Selective Routing
components of the 9 -1 -1 service plan.
4. The Public Agency agrees:
(1) to verify the accuracy of customer locations and
telephone numbers in the Customer Record Information System
furnished by the telephone company;
(2) to certify as accurate to the best of its knowledge,
and deliver to CAPCO the verified customer locations and
telephone numbers according to schedules developed by CAPCO;
(3) to assign Emergency Service Numbers for routing of
calls to the appropriate Primary Safety Answering Point(s), and
to report in writing to CAPCO the Numbers assigned according to
schedules developed by CAPCO;
(4) to report monthly to CAPCO on a form
CAPCO, on its progress in developing the customer
telephone number database;
(5) to enter into a nondisclosure agreement
the sample agreement attached to this contract, if
the telephone company to protect the confidentiality
record information.
furnished by
location and
similar to
required by
of customer
Compensation
5. CAPCO agrees to pay the Public Agency $ 100.00
a month not to exceed $ 2,000.00 , for performing the
services described in paragraph 4. The Public Agency agrees to
request payment each month on its progress report, and CAPCO
agrees to remit payment to the Public Agency within 30 calendar
days of receipt of the report.
6. The Public Agency understands that CAPCO's sole source of
funding for compensating the Public Agency is the emergency
service fee collected by the telephone company and remitted to
CAPCO. If the fee is not received by CAPCO in time to make a
payment under paragraph 5, CAPCO may notify the Public Agency of
this fact and suspend payment until the fee is received, in which
event the Public Agency's obligations under this contract are
also suspended until payment is resumed by CAPCO.
Effective Date and Term of Contract
7. This contract takes effect on 4 -1 -90
and it expires on
12 -1 -91
8. Either CAPCO or the Public Agency may terminate this
contract before the expiration date, with or without cause, by
giving the other notice of intent to terminate. The contract
terminates 45 calendar days after the date of the notice.
General Provisions
9. (a) Notice to be effective under this contract must be
in writing and received by the party against whom it is to
operate. Notice is received by a party: (1) when it is
delivered to the party personally; (2) on the date shown on the
return receipt if mailed by certified mail, return receipt
requested, to the party's address specified in subparagraph (b)
and the receipt is signed on behalf of the party; or (3) three
business days after its deposit in the United States mail, with
first -class postage affixed, addressed to the party's address
specified in subparagraph (b).
• (b) CAPCO's address in 2520 IH -35 South, Suite 100,
Austin, Texas 78704, Attention: 9 -1 -1 Manager. The Public
Agency's address is CITE! 0f 'f)(J/U� /40( aai E, /
(5TR EET K LM) iEQci "7 (.0 , ' I 8(o 4.
RO&NSON /YIR yORi
Attention: MIKE
PUBLIC AGENCY
ATTEST:
(c) A party may change its address specified in
subparagraph (b) by notifying the other party of the change in
accordance with this paragraph. When the notice becomes
effective, the changed address becomes the changing party's
address.
10. This contract contains the entire agreement of the
parties, and an amendment to it is not effective unless in
writing and signed by both parties.
11. This contract is binding on the parties' successors in
interest.
12. This contract is executed in duplicate originals.
C I Ty OF FouND �pG
By: A
Name: MI KE ROB /A(SON Name:
Title: mAyoFi Title:
Date: AuIus - r a3, 1990 Date:
City Secretary - JORNN6 LAND
CAPITAL AREA PLANNING COUNCIL
By:
NON - DISCLOSURE AGREEMENT
This Non - Disclosure agreement ( "Agreement ") is made this
day of by and between
Telephone Company ( ' TCLCO ) a corporation,
-- and the CAPITAL AREA
PLANNING COUNCIL ( "Recipient "), -
WHEREAS, Recipient has requested from T ELC_O a
copyof , TEL. G Q Master Street Address Guide; and
WHEREAS, _ TEL GO desires that its Master Street
Address Guide remain confidential and proprietary.
THEREFORE, in consideration of TES. C G
providing Recipient with the Master Street Address Guide for
Receipient's Enhanced 9 -1 -1 service area, Recipient and its
officers, directors, representatives and agents hereby agree as
follows:
1. For purposes of this Agreement, the term "Master
Street Address Guide" shall mean the Master Street
Address Guide prepared by • - TEL Cam'! covering
Recipient's Enhanced 9 -1 -1 service area and which
TELCC) - deems to be confidential and
proprietary.
2. Recipient shall maintain the Master Street Address
Guide in confidence and shall reveal the Master Street
Address Guide solely to its employees, and to the Public
Safety Answering Points who have executed and delivered
to TE'j. Co a counterpart of this Agreement.
3. Subject to the requirements of the Texas Open Records
Act. Recipient shall not disclose the Master Street
Address Guide to any third party, including but not
limited to other persons, corporations, or other
governmental entities, nor shall recipient use the Master
Street Address Guide for any purpose other than as
expressly agreed herein.
4. The parties hereby agree that the Master Street
Address Guide will be used by Recipient solely for the
purpose of validating street /address ranges and, in no
event, shall the Master Street Address Guide be used by
Recipient to develop any other information file or data
base, other than the Enchanced 9 -1 -1 service sold and
maintained by under its applicable
tariff.
AGREED:
BY:
5. Recipient shall not in any manner copy or reproduce
the Master Street Address Guide. Recipient shall return
the Master Street Address Guide to TEL co once
validation of street /address ranges has been completed or
when a new Master Street Address Guide is provided to
Recipient by TELCC)
6. This Agreement sets forth the entire agreement and
understanding between the parties as to the subject
matter hereof, and none of the terms of this Agreement
shall be amended or modified except in writing signed by
both parties.
IN WITNESS WHEREOF, this Agreement is executed by the
duly authorized officers or representatives of TEL C.O -
and Recipient.
TITLE: m/yoR MAIN ADDRESS: I G • MAIN c5-r
ROUND ROCK, T XA 78(0(0
TITLE: - 1ZS,1E6.S MiS
ADDRESS: • L14G -1Fz ^CArc,
BY:
TITLE:
ADDRESS:
DATE:
TELEPHONE COMPANY,
BY•
DATE: DATE: 17) -31 - q O
INSTRUCTIONS:
Month /Year:
Public Agency:
Address:
Phone:
Payment Requested:
Name:
Title:
Phone:
Date:
MONTHLY PROGRESS REPORT
9 -1 -1 DATABASE IMPLEMENTATION
Submit this completed report to CAPCO by the 10th of each month.
Mail to Capital Area Planning Council, 2520 IH 35 South, Suite
100, Austin, Texas 78704, Attn: 9 -1 -1 Manager.
Status of Database Development / % Completion
Comments:
For CAPCO Use:
CAPCO ID *: 2611 -13
$2,000 - (NRC)
INSTRUCTIONS:
MONTHLY PROGRESS REPORT
9 -1 -1 DATABASE IMPLEMENTATION
Submit this completed report to CAPCO by the 10th of each month.
Mail to Capital Area Planning Council, 2520 IH 35 South, Suite
100, Austin, Texas 78704, Attn: 9 -1 -1 Manager.
Month /Year:
Public Agency:
Address:
Phone:
Payment Requested:
Status of Database Development / % Completion
Comments:
Name:
Title:
Phone:
Date:
For CAPCO Use:
CAPCO ID #: 2611 -13
$2,000 - (NRC)
DATE: August 21, 1990
SUBJECT: City Council Meeting, August 23, 1990
ITEM: 9B. Consider a resolution authorizing the Mayor to enter into
a contract with CAPCO for the 9 -1 -1 service.
STAFF RESOURCE PERSON: Lynn Bizzell /Bruce Watson
STAFF RECOMMENDATION:
The attached contract will allow the City to be reimbursed
by CAPCO over a 20 month period for the development of the 9 -1 -1
database.
The City will receive $100 per month not to exceed $2,000.
Staff recommends approval.
&AMA
RECEIVED SEP 1 7 19R0
2520 INTERSTATE HWY. 35, SOUTH • SUITE 100 •AUSTIN, TEXAS 78704 • (512) 443.7653
SERVING LOCAL GOVERNMENTS IN
BASTROP • BLANCO • BURNET • CALDWELL • FAYETTE • HAYS • LEE • LLANO • TRAVIS • WILLIAMSON COUNTIES
September 12, 1990
Honorable Mike Robinson
Mayor, City of Round Rock
221 East Main Street
Round Rock, Texas 78664
Dear Mayor Robinson:
Enclosed please find a contract agreement between CAPCO and your
jurisdiction for operation of the Emergency 9 -1 -1 Primary Safety
Answering Point(s) (PSAP).
For the two enclosed contracts, please complete section 11(b),
page 3 and sign page four. Please return one signed copy to
CAPCO, attention 9 -1 -1 Coordinator, and keep one copy for your
file.
Please note that PSAP expenses listed will be paid by CAPCO on
your behalf. Attachment B includes the PSAP- specific 9 -1 -1
equipment. Other 9 -1 -1 costs are countywide for central off ices,
network, telephone company database expenses, etc. A copy of the
countywide system expenses for all PSAPs is enclosed for your
information. The other equipment costs category will be
negotiated and developed at a later date and distributed to PSAPs
in the county as funds permit.
Thank you for your provision of enchanced - 9 -1 -1 service and it
other information is needed, please feel free to call.
Sincerely,
ich -rd G. Bean
Executive Director
RGB:kta
Enclosure
cc: County Judge
9 -1 -1 Task Force Member(s)
CAPITAL AREA PLANNING COUNCIL
OC : 5RucE wFTSB4
CONTRACT FOR OPERATION OF A REGIONAL 9 -1 -1 SYSTEM
Recitals
1. The Capital Area Planning Council ( CAPCO) is a
Texas regional planning commission created and operating
under chapter 391 of the Local Government Code. CAPCO has
developed a plan to establish and operate a 9 -1 -1 service in
State Planning Region 12, as authorized by chapter 771 of the
Health and Safety Code, and the Advisory Commission on State
Emergency Communications has approved the plan.
2. city of Round Rock Public A enc ) is a [Texas
bYx`h / mu nicipality /emei §iiiY2fgrXidAMt Wi AWaIi7kih 3 that
wishes to participate in the plan, which it is authorized to
do by chapter 771 of the Health and Safety Code.
3. This contract is entered into between CAPCO'and
the Public Agency under the Interlocal Cooperation Act of
1971, as amended, article 4413(32c) of the Texas statutes, so
that the Public Agency can operate Public Safety Answering
Points to implement the 9 - 1 - 1 plan.
Services
4. The Public Agency agrees:
(1) to cooperate with CAPCO in acquiring necessary
equipment for the 9 -1 -1 system; provide space for and assist the
telephone company(ies) in installing telephone company equipment;
and provide space for and install other necessary equipment not
provided by the telephone company;
(2) to operate one (1) Public Safety Answering
Point(s), at the location(s) described in Attachment A to this
contract, and provide 9 - - telephone service 24 hours a
day, 365 days a year;
(3) Systems, update
necessary the 9 - database to accommodate changes in muni-
cipal boundaries, newly incorporated municipalities, changes
in street names and numbers and the additions of new streets,
and changes in the areas served by emergency service providers;
(4) to participate with CAPCO in providing training
in the use of the 9 - 1 - 1 equipment and call taking procedures;
(5) to maintain a cooperative working relationship
with CAPCO and the telephone company(ies) for effective man-
agement of the 9 -1 -1 system; -
(6) to assist CAPCO in educating the public about
the proper use of 9 -1 -1 through the news media, elected
officials, community groups and volunteers, and others;
(7) to report to CAPCO at times and on forms
specified by CAPCO on the Public Agency's performance of this
contract.
Compensation •
5. CAPCO has contracted to pay the telephone •
company(ies) and other vendors directly for the 9 - 1 - 1 equip-
ment and services furnished the Public Agency. A summary of
the costs of the equipment and services is set out on Attach-
ment B to this contract. The Public Agency is not a third -
party beneficiary of any contract between CAPCO and a tele-
phone company or other vendor.
6. The Public Agency understands that CAPCO's sole
source of funding for paying the telephone company(ies)
and other vendors is the emergency service fee collected by
the telephone company(ies) and remitted to CAPCO. If fees
sufficient to pay the telephone company(ies) and other ven-
dors are not received by CAPCO, CAPCO may notify the Public
Agency of this fact, and upon receipt of this notice the
Public Agency's obligations under this contract are suspended
until CAPCO is able to resume payments.
Effective Date and Term of Contract
7. This contract takes effect
and it remains in effect until termina un 8.
8. Either CAPCO or the Public Agency may terminate
this contract, with or without cause, by giving the other
notice of intent to terminate. The contract terminates 45
calendar days after the date of the notice.
2
Indemnification
9. The Public Agency agrees at its own expense to
defend CAPCO, its governing body members, officers, and
employees, against any claim, suit, or administrative
proceeding, and to indemnify them against any liability
(including all costs, expenses, and reasonable counsel fees
incurred) arising out of an act or omission of the Public
Agency's governing body member, officer, employee, or agent
in carrying out this contract.
General Provisions
10. The Public Agency is not an employee or agent of
CAPCO but carries out this contract solely as an independent
contractor.
11. (a) Notice to be effective under, this contract
must be in writing and received by the party against whom it
is to operate. Notice is received by a party: (1) when it is
delivered to the party personally; (2) on the date shown on
the return receipt if mailed by certified mail, return
receipt requested, to the party's address specified in
subparagraph (b) and the receipt is signed on behalf of the
party; or (3) three business days after its deposit in the
United States mail, with first -class postage affixed,
addressed to the party's address specified in subparagraph
(b).
(b) CAPCO's address is 2520 IH -35, South, Suite -
100, Austin, TX 78704, Attention: 9 -1 -1 Manager. The Public
Agency's 's address is 2/T OF I N : 1 • cu. 6
FDGe 7 Plo to
Attention:
(c) A party may change its address specified in
subparagraph (b) by notifying the other party of the change
in accordance with this paragraph. When the notice becomes
effective, the changed address becomes the changing party's
address.
12. This contract contains the entire agreement of the
parties, and an amendment to it not effective unless in
writing and signed by both parties. •
3
N 57:
13. This contract is binding on the parties' successors
in interest.
14. This contract is executed in duplicate originals.
PUBLIC AGENCY
(! - ry �
BY: 7/ . - By: tai
Name: 01/K6 170,3i )5 )
Title: 1
Date: /0 / — `90
City [ Wd} [Secretary]
4
CAPITAL AREA PLANNING COUNCIL
Name: Mrs. Tess Norris
Title: Chairperson
Date: 9/12/90
Primary Safety Answering Point
Round Rock Police Department
221 East Main Street
Round Rock, Texas 78664
512 244 -1111
ATTACHMENT A
Contact: Chief Wolff
Type of Service: ANI /ALI /SR Primary
Cutover Date: 1 -92 No. of Positions: 2
ATTACHMENT B
9 -1 -1 EQUIPMENT
CITY OF ROUND ROCK
CITY OF ROUND ROCK ANI /ALI
WILLIAMSON
ESTIMATED COST FOR E -9 -1 -1 SYSTEM DEVELOPMENT
SWBT
NON - TARIFF
SWBT
TARIFF CPE
TOTAL COST:
September 6, 1990
1990 NON- 1990
RECURRING COSTS RECURRING COSTS
12,120.00
10,475.00
22,595.00
75.00
54.00
129.00
PSAP #12
Address: Round Rock Police Department
221 East Main Street
Round Rock, TX 78664
Page 5 5
Extended
Monthly Extended
Quantity Description Recurring Installation
Charge Charge
two (2) Agent Consoles with Kneewell
Jack & Informer Screen $33.02
one (1) Printer $ 7 ,632.80
one ( Cal -1 Alert Module $18.63 $ 2,492 90
• $ 1.60 $38
PSAP Total: $53.25
$10,475.21
CITY OF ROUNDROCK
TOTAL
MONTHLY NON- MONTHLY NON -
OTY RATE RECURRING RATE RECURRING
6 BUTTON TT DESK SET 2 $4.30 8490.00 $0.60 $480.00
HEADSET JACK 2 $2.70 $170.00 $5.40 $340.00
5310 RO TELEPRINTER 2 $14.50 82,150.00 $29.00 $4,300.00
ALI CRT - TABLETOP 2 $15.75 $3,000.00 $31.50 $6,000.00
INSIDE WIRE (ESTI 1 $0.00 $500.00 $0.00 $500.00
TOTAL THIS ASAP
874.50 $12,120.00
9-1 -1 EQUIPMENT
CENTRAL OFFICE COND.
CIRCUITS /NETWORK
DATABASE DEVELOPMENT
OTHER EQUIPMENT (ALL PSAP'S)
WILLIAMSON
1990 ESTIMATED COST FOR E -9 -1 -1 SYSTEM DEVELOPMENT
CITY OF GEORGETOWN ALI GTE
CITY OF GEORGETOWN ANI GTE
SHERIFF'S OFFICE ANI GTE
CITY OF CEDAR PARK SWBT
NON- TARIFF
CITY OF CEDAR PARK ANI SWBT
TARIFF
CITY OF LEANDER SWBT
NON- TARIFF
CITY OF LEANDER ANI SWBT
TARIFF
CITY OF ROUND ROCK SWBT
NON- TARIFF
CITY OF ROUND ROCK ANI SWBT
TARIFF CPE
CITY OF TAYLOR SWBT
NON- TARIFF
CITY OF TAYLOR ANI SWBT
TARIFF
1990 NON- 1990
RECURRING COSTS RECURRING COSTS
36,016.00
39,988.00
39,065.00
12,120.00
10,475.00
12,120.00
10,475.00
12,120.00
10,475.00
12,120.00
10,475.00
September 5, 1990
399.00
185.00
176.00
75.00
54.00
75.00
54.00
75.00
54.00
75.00
54.00
SUBTOTAL: 205,449.00 1,276.00
GEORGETOWN GTD -5 GTE 2,217.00 10.00
GEORGETOWN RSU- AIRPORT GTE 2,217.00 • 10.00
GEORGETOWN RSU - SERENADA GTE 2,217.00 10.00
GRANGER XY GTE 3/01/97 6,000.00 0.00
JARRELL DCO GTE 1,376.00 0.00
THORNDALE - THRALL XYS GTE 1/01/95 34,500.00 0.00
SUBTOTAL: 48,527.00 30.00
CENTEL 850.00 410.00
CONTEL 1,818.00 563.00
GTE 8,688.00 2,081.00
SWBT NETWO 104,005.00 5,042.00
SUBTOTAL: 115,361.00 8,096.00
CITIES 10,000.00 500.00
GTE 29,848.00 414.00
SUBTOTAL: 39,848.00 914.00
RECORDER,LOGGER 85.928.00 :Rfl.A0
WILLIAMSON
1990 ESTIMATED COST FOR E -9 -1 -1 SYSTEM DEVELOPMENT
OTHER EQUIPMENT (ALL PSAP'S1
SUBTOTAL: 85,928.00 180.00
TOTAL COST:
September 5, 1990
1990 NON- 1990
RECURRING COSTS RECURRING COSTS
495,113.00 10,496.00
&AMA
July 20, 1990
Honorable Mike Robinson
Mayor, City of Round Rock
221 East Main Street
Round Rock, Texas 78664
Re: 9 -1 -1 Database Contract
Richard G. Bean
Executive Director
RGB /cc
Enclosure
cc: Wes Wolff, Police Chief
Bruce A. Watson -
RECEIVED 'J U L 2 3 1JJ(1
2520 INTERSTATE HWY. 35, SOUTH • SUITE 100 *AUSTIN, TEXAS 78704 • (512) 443.7653
BASTROP • BLANCO • BURNET • CALDWELL • FAYETTE • HAYS • LEE • LLANO • TRAVIS • WILLIAMSON COUNTIES
SERVING LOCAL GOVERNMENTS IN
r
Dear Mayor Robinson:
Enclosed please find the 9 -1 -1 data development contract in
duplicate originals for the City of Round Rock which was approved
by the CAPCO Executive Committee on Tuesday, July 17, 1990.
Please complete section 9(b) and sign the last page on the
two contracts and return to CAPCO, attention Manuel Fernandez.
Once signed by us, we will return one of the contracts for
your file.
Also enclosed please find a CAPCO form to request database
funds. Please complete and return it to us as needed.
If other information is required, please do not hesitate to
call.
Sincerely,
CAPITAL AREA PLANNING COUNCIL
2520 INTERSTATE HWY. 35, SOUTH • SUITE 100 *AUSTIN, TEXAS 78704 • (512) 443 -7653
SERVING LOCAL GOVERNMENTS IN
BASTROP • BLANCO • BURNET • CALDWELL • FAYETTE • HAYS • LEE • LLANO • TRAVIS • WILLIAMSON COUNTIES
November 5, 1990
Honorable Mike Robinson
Mayor, City of Round Rock
221 East Main Street
Round Rock, Texas 78664
Ref: Database Contract #2611 - 13
Dear Mayor Robinson:
Enclosed please find an executed copy of the above referenced
contract A reporting form is enclosed for your use.
If other information is needed, please do not hesitate to contact
- me or Manuel Fernandez.
Sincerely,
J
Richard G. Bean
Executive Director
RGB /cc
Enclosure
cc: Bob Bennett, City Manager
Wes Wolff, Police Chief
CAPITAL AREA PLANNING COUNCIL
1493/2,
INSTRUCTIONS:
MONTHLY PROGRESS REPORT
ON 9 -1 -1 DATABASE DEVELOPMENT
Submit this completed report to CAPCO by the 10th of each month.
Mail to Capital Area Planning Council, 2520 Ili 35 South, Suite
100, Austin, Texas 78704, Attn: 9 -1 -1 Manager.
Month /Year:
Public Agency:
Address:
Phone:
Payment Requested: $
Status of Database Development / % Completion:
Comments:
Name:
Title:
Phone:
Date:
For CAPCO Use:
CAPCO ID #: 2611 -13
4 -1- 90 - 12 -1 -91
$ 2,000.00- (NRC)
INSTRUCTIONS:
MONTHLY PROGRESS REPORT
ON 9 -1 -1 DATABASE DEVELOPMENT
Submit this completed report to CAPCO by the 10th of each month.
Mail to Capital Area Planning Council, 2520 IH 35 South, Suite
100, Austin, Texas 78704, Attn: 9 -1 -1 Manager.
Month /Year:
Public Agency:
Address:
Phone:
Payment Requested: $
Status of Database Development / % Completion:
Comments:
Name:
Title:
Phone.
Date:
For CAPCO Use:
CAPCO ID #: 2611 -13
4 -1- 90 - 12 -1 -91
$ 2,000.00- (NRC)