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R-98-04-09-10C2 - 4/24/1998MEMO To: David Kautz and Cindy De ers From: Stephan L. Sheets Subject: Software License and Services Agreement Date: April 17, 1998 I have review the above referenced agreement and its attached schedules and addendums. It is ready for the Mayor's signature. Please call if you have any questions. PEON This Agreement is made as of the Effective Date by and between People Soft USA, Inc. ( "PeopleSoft "), a California corporation having an office at 4305 Hacienda Drive, P.O. Box 9085, Pleasanton. California 94566 and City of Round Rock. Texas, having an office at 221 E. Main Street, Round Rock, TX 78664 ("Licensee"). 1. LICENSE: 1.1 PeopleSoft grants Licensee a perpetual, non- exclusive, non - transferable license to use the licensed number of copies of Software, solely for Licensee's internal data processing operations on the corresponding number of Servers located at the Site(s) specified in the Schedule(s). licensee shall use any third party software products or modules provided by PeopleSoft solely with PeopleSoft Software. 1.2 Licensee may: a. use the Software temporarily on a back -up machine in the event that the Server is inoperable; b. make a reasonable number of copies of the Software, solely for archive or emergency hack -up purposes and /or disaster recovery testing purposes; and c, modify or merge the Software with other software, with the understanding that any modifications, however extensive, shall not diminish PeopleSoft's title or interest in the Software. 1.3 PeopleSoft shall provide Licensee with the licensed number of copies of the Software and Documentation only as specified in the applicable Schedule. Licensee may make a reasonable number of copies of Documentation solely for Licensee's internal use with the Software provided all copyright notices are reproduced. 2. LICENSE EXCLUSIONS 2.1 Except as expressly authorized herein, licensee shall not: a. Copy the Software; b. Cause or permit reverse compilation or reverse assembly of all or any portion of the Software; c. Distribute, disclose, market, rent, lease or transfer to any third party any portion of the Software (including PeopleTools) or the Documentation, or use the Software or Documentation in any service bureau arrangement, facility management, or third party training; d. Disclose the results of Software performance benchmarks to any third party without PeopleSoft's prior written consent; e. Transfer the Software to a different database platform without the prior written consent of PeopleSoft (such consent shall not be unreasonably withheld) and payment of any additional fees that may be due; f. Transfer the Software to a different location without providing prior written notice to PeopleSoft; Export the Software in violation of U.S. Department of Commerce export administration regulations; and h. Use PeopleTools or third party software provided by PeopleSoft, except solely in conjunction with the licensed PeopleSoft applications. g. 2.2No license, right, or interest in any PeopleSoft trademark, trade name, or service mark is granted hereunder. SLA961 SOFTWARE LICENSE AND SERVICES AGREEMENT TERMS AND CONDITIONS 3. FEES AND PAYMENT TERMS 3.1 Licensee shall pay PeopleSofl the fees as specified in each applicable Schedule. 3.2 Unless Licensee provides PeopleSoft with a valid tax exemption or direct pay certificate, Licensee is responsible for all taxes, duties and customs fees concerning the Software and /or services. excluding taxes based on PeopleSoft's income. Overdue payments shall bear interest at the lesser of twelve percent (12 %) per annum or the maximum rate allowed under applicable law. 3.3 The license fee for the Software is based upon Licensee's representations concerning pricing metrics of operation, as set forth in the Schedule(s). PeopleSoft reserves the right to assess additional license fees if the pricing metrics of operation are enlarged beyond the scope which formed the basis for the license fees. 3.4 On an annual basis PeopleSoft shall provide Licensee with a statement listing the applicable pricing metrics for which the Software is licensed Licensee shall provide PeopleSoft with a signed certification of such statement either (a) confirming that the Software is being used in conformance with the applicable License; or (6) providing PeopleSoft with corrected figures_ If Licensee provides PeopleSoft with corrected figures, PeopleSoft shall invoice Licensee for the applicable fees for any increase beyond the applicable pricing metrics licensed. Should Licensee fail to pay the applicable fees for any increase, such failure shall he a breach of this Agreement. 3.5 PeopleSoft reserves the right to audit Licensee's use of the Software no more than once annually at PeopleSoft's expense. All audits shall be conducted during regular business hours at Licensee's site and shall not unreasonably interfere with Licensee's business activities. PeopleSoft shall schedule any audits at least fifteen (15) days in advance. 4. TITLE AND PROTECTION 4.1. PeopleSoft (or its third -party providers) retains title to all portions of the Software and any copies thereof. PeopleSoft retains title to all modifications created by Licensee as a derivative work, but Licensee shall have a perpetual, royalty free license to use such modifications in conjunction with the Software in accordance with this Agreement. Licensee may share modifications with other PeopleSoft customers only through PeopleSoft Customer Connection, subject to PeopleSoft's right to modify and monitor modifications distributed through PeopleSoft Customer Connection. Except as stated above, Licensee shall have no rights to market or distribute modifications. PeopleSoft shall have no obligation to support Licensee created modifications or third party modifications, Licensee is not obligated to disclose modifications to PeopleSoft. 4.2 Title to the physical media for the Software vests in Licensee upon delivery. PeopleSoft represents that the Software contains valuable proprietary information. Licensee shall not disclose the Software to anyone other than those of its employees or consultants under nondisclosure obligation who have a need to access the Software for purposes consistent with this Agreement. page I of 4 rfOF This section shall not prohibit Licensee from giving third parties access to the Software through the Internet or other means, such as a kiosk, if such access: (i) does not include installation of any part of the Software upon the third party's computer; (ii) does not give the third party any ability to copy the Software; and (iii) does not give the third party any access W the Software's source code. Each full or partial copy of the Software made by Licensee shall have all copyright and proprietary information notices as affixed to the original. 4.3 The Software was developed at private expense, is commercial, and is published and copyrighted. If Licensee is an agency of the United States Government or licensing the Software for operation on behalf of the United States Government, the Software is transferred to Licensee with rights no greater than those set forth at Federal Acquisition Regulation 52227 -19(c) [or DEAR 252.227- 7013(c)(l) if the transfer is to 0 defense - related agency) or subsequent citation. 5. PATENT AND COPYRIGHT INDEMNITY PeopleSoft shall indemnify and defend Licensee against any claims that the Software infringes any United States or Canadian patent or copyright: provided that PeopleSoft is given prompt notice of such claim and is given information, reasonable assistance, and sole authority to defend or settle the claim. In the defense or settlement of the claim, PeopleSoft shall, in its reasonable judgment and at its option and expense: (1) obtain for Licensee the right to continue using the Software; (ii) replace or modify the Software so that it becomes noltinfringing while giving equivalent performance: or (iii) if PeopleSoft cannot obtain the remedies in (i) or (ii) as its sole obligation, terminate the license for the infringing Software and upon receipt of the infringing Software. return only the license fees paid by Licensee for such Software, prorated over a live year term from the applicable Schedule Effective Date. PeopleSoft shall have no liability to indemnify or defend Licensee to the extent the alleged infringement is based on: (i) a modification of the Software by anyone other than People Soft, or (ii) use of the Software other than in accordance with the Documentation. 6. DEFAULT AND TERMINATION 6.1 An event of default is: (i) a failure by either party to comply with any material obligation under this Agreement; and (ii) such non - compliance remains uncured for more than thirty (30) days after receipt of written notice thereof. 6.2 If an event of default occurs, the nondefaulting party, in addition to any other rights available to it under law or equity, may terminate this Agreement and all licenses granted hereunder by written notice to the defaulting party. Except as otherwise specifically stated herein, remedies shall be cumulative and there shall be no obligation to exercise a particular remedy. 6.3 Within fifteen (15) days after termination of this Agreement, Licensee shall certify in writing to PeopleSoft that all copies of the Software in any form, including partial copies within modified versions, have been destroyed or returned to PeopleSoft. 7. LIMITED WARRANTY 7.1 PeopleSoft warrants that it has title to the Software and /or the authority to grant licenses to use the third party software. PeopleSoft warrants that the Software will perform substantially in accordance with the Documentation for a period of one (1) year from the date of initial installation and that the Software media is free from material defects. PeopleSoft does not warrant that the Software is SLA96I error -free. PeopleSoffs sole obligation is limited to repair or replacement of the defective Software In a timely manner, provided Licensee notifies PeopleSoft of the deficiency within the one -year period and provided Licensee has installed all Software updates provided pursuant to PeopleSoft's Software Support Services_ PEOPLESOFT DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NO'1 LIMITED TO THE WARRANTIES OF MERCHANTABI I'Y AND FITNESS FOR A I'ARTECUI . AR PURPOSE. 8. LIMITATION OF LIABILITY EXCEPT FOR VIOLATIONS OF PEOPLESOFT'S INTELLECTUAL OR PROPRIETARY RIGHTS, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST DATA OR LOST PROFITS, HOWEVER ARISING, EVEN IF IT HAS BEEN ADVISEE) Of THE POSSIBIL1I'Y OF SUCH DAMAGES. EXCLUDING DAMAGES INCURRED UNDER THE ARTICLE ENTITLED "PATENT AND COPYRIGHT INDEMNITY" AND EXCEPT FOR CLAIMS FOR BODILY INJURY OR TANGIBLE PROPERTY DAMAGE TO THE F:X"I'ENT CAUSED BY PEOPLESOFT, PEOPLESOFT'S LIABILITY FOR DAMAGES UNDER THIS AGREEMENT SIIAI,1, IN NO EVENT EXCEED THE AMOUNT PAID BY LICENSEE TO PEOPLESOFT FOR THE SOFTWARE OR THE SERVICES AS 10 WIIICH THE CLAIM AROSE. THE PARTIES AGREE TO TIES ALLOCATION OF LIABILITY RISK SET FORTH IN THIS SECTION. 9. SOFTWARE SUPPORT SERVICES TERMS AND CONDITIONS For a period of one year, commencing on the Schedule Effective Date, PeopleSoft shall provide Licensee with one (1) year of Software support services as described in PeopleSoft's standard Software Support Services Terms and Conditions. After the first year, Licensee may elect to acquire Software Support Services pursuant to the then current terms and conditions by paying PeopleSoft the fees stated in the applicable Schedule. 10. ON - SITE SUPPORT DAYS PeopleSoft shall provide Licensee with a PeopleSoft consultant for support for the Software at the Site only as set forth in the Schedule. For a period of six (6) months from the Schedule Effective Date, support days not used during the installation phase may be used for other implementation support pursuant to PeopleSoft's then - current consulting rates. Licensee shall reimburse PeopleSoft for all reasonable travel and living expenses associated with any installation and support. 11. TRAINING PeopleSoft shall provide Licensee with the number of training units set forth in the Schedule for use at a PeopleSoft Training Facility. Licensee may use training units for training at Licensee's site only as the parties mutually agree in writing. Licensee must use these training units within one (1) year from the Schedule Effective Date. 12. NOTICES All notices shall be M writing and sent by registered mail, overnight mail, courier, or transmitted by facsimile (if confirmed by such mailing), to the addresses indicated on the first page of this Agreement, or such other address as either party may indicate by at least ten (10) days prior written notice to the other party. Notices to page2 of 4 PEON PeopleSoft shall be sent to the attention of PeopleSoft Legal with a copy to Licensee's assigned account manager. 13. ASSIGNMENT Licensee may not assign this Agreement (by operation of law or otherwise) or sublicense the Software without the prior written consent of PeopleSoft. and any prohibited assignment or sublicense shall be null and void. 14. NONDISCLOSURE OBLIGATION 14.1 The terms, conditions, pricing and any other information clearly marked "confidential" under this Agreement arc confidential and shall not bc disclosed, orally or in writing by Licensee to any third party without the prior written consent of PeopleSoft. If Licensee is a governmentat entity subject to disclosure obligations under the United States Freedom of Information act or similar statute or regulation. Licensee agrees that the terms, conditions, and pricing under this Agreement will be disclosed only pursuant to requests made in accordance with the relevant statute or regulation, and that any other information clearly marked "confidential" under this Agreement shalt be treated as information identified by PeopleSoft 00 confidential, trade secret, commercially sensitive information, and will not he disclosed without affording PeopleSoft a full opportunity to establish that such information is exempt from the disclosure obligation. 14.2 Licensee shall protect the Software with at least the same degree of cart and confidentiality, but not less than a reasonable standard of care. which Licensee utilizes for Licensee information that it does not wish disctosed to the public. Licensee may provide access to and use of the Software only to those third parties that: (i) provide services to Licensee concerning Licensee's use of the Software; (ii) have a need to use and access the Software; and (iii) have agreed to substantially similar non - disclosure obligations Unposed by Licensee as those contained herein. This Agreement imposes no obligation upon Licensee with respect to PcoptcSoft's confidential information which Licensee can establish by legally sufficient evidence: (a) was in the possession of, or was rightfully known by Licensee without an obligation to maintain its confidentiality prior to receipt from PeopleSoft (b) is or becomes generally known to the public without violation of this Agreement; (c) is obtained by Licensee in good faith from a third party having the right to disclose it without an obligation on confidentiality; or (d) is independently developed by Licensee without the participation of individuals who have had access to PeopleSoft's confidential information. Licensee may disclose confidential information if so required by law, provided that Licensee notifies PeopleSoft of such requirement prior to disclosure, and provided further that PeopleSoft may (i) require Licensee to request the appropriate court or governmental body to seal the record that shall contain such confidential information; and/or (ii) assume responsibility for responding to and defending such requests for disclosure of the confidential information. 15. GENERAL This Agreement is made in and shall be governed by the laws of the State of California, excluding choice of law principles. Venue shall be in San Francisco, California. The section headings herein are provided for convenience only and have no substantive effect on the construction of this Agreement. No purchase order or other ordering document that purports to modify or supplement the printed text of this Agreement or any Schedule shall add to or vary the terms of this Agreement. All such proposed variations or additions (whether submitted by PeopleSoft or Licensee) are objected to and deemed SLA961 material unless agreed to in writing. Except for Licensee's obligation to pay PeopleSoft, neither party shall be liable for any failure to perform due to causes beyond its reasonable control. If any provision of this Agreement is held to bc unenforceable, this Agreement shall be construed without such provision. The failure by a party to exercise any right hereunder shall not operate as a waiver of such party's right to exercise such right or any other right in the future. Except for actions for non - payment or breach of PeopleSoft's proprietary rights in the Software. no action, regardless of form. arising out of this Agreement may be brought by either party more than one year after the cause of action has accrued. this Agreement may be amended only by a written document executed by a duly authorized representative of each of the parties, This Agreement may be executed in counterparts. To expedite order processing, Transmitted Copies are considered documents equivalent to original documents, however Licensee agrees to provide PeopleSoft with one fully executed original Agreement and applicable Schedulc(s). This Agreement and the Schedule(s) ( "Agreement") constitute the entire agreement between the parties concerning Licensee's acquisition and use of the Software. This Agreement replaces and supersedes any prior verbal or written understandings, communications, and representations between the parties. This Agreement may he executed in counterparts. which taken together shall be considered original. 16. DEFINITIONS "Documentation" means only technical publications relating to the use of the Software, such as reference, user, installation, systems administrator and technical guides, delivered by PeopleSoft to Licensee. "PeopleTools" means the underlying architecture from which the Software is designed, and includes software application programming tools and code. "Schedule(s)" means the independent Software product schedule(s) executed by the parties and Support Services schedule(s) referencing this Agreement Each Schedule is a separate and independent contractual obligation from any other Schedule. Agreement Effective Date and Schedule Effective Date(s) may differ. "Server" means a single database or file server that may be accessed by a network of personal computers as set forth in the applicable Schedule. "Site" means a specific, physical location of Licensee's Server as set forth in the applicable Schedule. "Software" means all or any portion of the then commercially available U.S. or Canadian version of the binary computer software programs and enhancements thereto, (including corresponding source code) and Documentation delivered by PeopleSoft to Licensee (or subsequently made by Licensee with PeopleSoft's prior written consent), as listed in the applicable Schedule. Software includes the third -party software only as specified in the Schedule. Software does not include source code to PeopleTools. Unless specifically stated otherwise, all Software is delivered to Licensee only if and when generally commercially available. page 3 of 4 PF_OP! f "Transmitted Copies" means this Agreement, Schedules and other ordering documents that are (i) copied or reproduced and transmitted via photocopy, facsimile or process that accurately transmits the original documents; and (ii) accepted by PeopleSoft. The Effective Date is 1- »/2_ /L J44 . 1998 CITY OII ROUND ROCK PEOI'LESOET USA, INC. an t, (Authorized Sign tur CiMecgs CuLPEp, e (Name /'l'itle) 41/%/Q ATTEST: (Signature) (Name/ Title) k5 sr airy Se Erii-(/ry (Authorized Si_ atu' Paul Salsgiver, Jr. General Manager //`` V i Incident (Na - e iYif7i�c� IY / Educatii�ii A; To , ,i : Last Fptq� im6at Dace SLA96I page 4 of 4 PFOPf` Addendum No. 1 to Software License and Services Agreement This Addendum No 1 is made as of l il. ,44{ , 1998, to the Software License and Services Agreement by and between PeopleSoft USA, Inc. ( "PeopleSoft") and the City of Round Rock, Texas ("Licensee"). Wherefore, in consideration of the mutual promises contained herein, the Software License and Services Agreement (`Agreement ") by and between PeopleSoft and Licensee made as of !}pRRIL , 1998 is modified as follows: 1. Section 2.1 d of the Software License and Services Agreement is deleted in its entirety and replaced as follows: d. Disclose the results of Software performance benchmarks to any third party without PeopleSoft's prior written consent, except as permitted pursuant to Section 14; 2. Section 3.2 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 3.2 Licensee will be responsible for any use and sales taxes applicable to governmental entities. Overdue payments shall bear interest at the lesser of twelve percent (12 %) per annum or the maximum rate allowed under applicable law. This subpart shall also apply to any payments for software support services. 3. Section 4.2 of the Software License and Sery ices Agreement is deleted in its entirety and replaced as follows: 4.2 Title to the physical media for the Software vests in Licensee upon delivery. PeopleSoft represents that the Software contains valuable proprietary information. Except as permitted pursuant to Section 14, Licensee shall not disclose the Software to anyone other than those of its employees or consultants under nondisclosure obligation who have a need to access the Software for purposes consistent with this Agreement. This section shall not prohibit Licensee from giving third parties access to the Software through the Internet or other means, such as a kiosk, if such access: (i) does not include installation of any part of the Software upon the third party's computer; (ii) does not give the third party any ability to copy the Software; and (iii) does not give the third party any access to the Software's source code. Each full or partial copy of the Software made by Licensee shall have all copyright and proprietary information notices as affixed to the original. 4. Section 5 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: PFOP.Tm 5. PATENT AND COPYRIGHT INDEMNITY PeopleSoft shall indemnify and defend Licensee against any claims that the Software infringes any United States or Canadian patent or copyright; provided that PeopleSoft is given prompt notice of such claim and is given information, reasonable assistance, and sole authority to defend or settle the claim. In the defense or settlement of the claim, PeopleSoft shall, in its reasonable judgment and at its option and expense: (i) obtain for Licensee the right to continue using the Software; or (ii) replace or modify the Software so that it becomes noninfringing while giving equivalent performance. PeopleSoft shall have no liability to indemnify or defend Licensee to the extent the alleged infringement is based on: (i) a modification of the Software by anyone other than PeopleSoft, or (ii) use of the Software other than in accordance with the Documentation. In the event of litigation Licensee shall have the right to have such litigation monitored by its counsel, at Licensee's expense. Licensee's right to monitor does not include any right to participate in scheduling or to object to the date or place that a given litigation - related activity will take place.. 5. Section 6.3 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 6.3 Within thirty (30) days after termination of this Agreement, Licensee shall certify in writing to PeopleSoft that all copies of the Software in any form, including partial copies within modified versions, have been destroyed or returned to PeopleSoft. 6. Section 8 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 8. LIMITATION OF LIABILITY EXCEPT FOR VIOLATIONS OF PEOPLESOFT'S INTELLECTUAL OR PROPRIETARY RIGHTS, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST DATA OR LOST PROFITS, HOWEVER ARISING, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PEOPLESOFT'S LIABILITY FOR DAMAGES UNDER THIS AGREEMENT SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY LICENSEE TO PEOPLESOFT FOR THE SOFTWARE OR THE SERVICES AS TO WHICH THE CLAIM AROSE, EXCEPT FOR: (I) DAMAGES INCURRED UNDER THE ARTICLE ENTITLED "PATENT AND COPYRIGHT INDEMNITY; "AND (II) CLAIMS FOR BODILY INJURY OR TANGIBLE PROPERTY DAMAGE TO THE EXTENT CAUSED BY PEOPLESOFT. THE PARTIES AGREE TO THE ALLOCATION OF LIABILITY RISK SET FORTH IN THIS SECTION. 2 PEOPIE 7. Section 13 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 13. ASSIGNMENT Neither party shall assign this Agreement without the prior written consent of other. Provided, however, PeopleSoft may assign this Agreement without Licensee's consent in the event of an internal corporate reorganization where the assignee is adequately capitalized by generally accepted accounting standards or in the event of a merger or acquisition of a majority of PeopleSoft shares. No subsequent transfer of this Agreement by PeopleSofl shall have any effect upon Licensee's right to use the Software in accordance with this Agreement, and any assignee shall be bound by the terms of this Agreement as if it had executed the Agreement. 8. Section 14. 1 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 14.1 The terms, conditions, pricing and any other information clearly marked "confidential" under this Agreement are confidential and shall not be disclosed, orally or in writing by Licensee to any third party without the prior written consent of PeopleSoft. Licensee is a governmental entity subject to disclosure obligations under the Texas Public Information Act or successor statute or regulation, Licensee agrees that the terms, conditions, and pricing under this Agreement will be disclosed only pursuant to requests made in accordance with the relevant statute or regulation, and that any other information clearly marked "confidential" under this Agreement shall be treated as information identified by PeopleSoft as confidential, trade secret, commercially sensitive information, and will not be disclosed without affording PeopleSoft a full opportunity as permitted by the relevant law or regulation to establish that such information is exempt from the disclosure obligation. 9. Section 15 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 15. GENERAL This Agreement and the Addenda are made in and shall be governed by the laws of the State of Texas, excluding choice of law principles. Venue shall be in Williamson County, Texas, with Federal venue in the nearest federal court to the City of Round Rock. The section headings herein are provided for convenience only and have no substantive effect on the construction of this Agreement. No purchase order or other ordering document that purports to modify or supplement the printed text of this Agreement or any Schedule shall add to or vary the terms of this Agreement. All such proposed variations or additions (whether submitted by PeopleSoft or Licensee) are objected to and deemed material unless agreed to in writing. Except for Licensee's obligation to pay PeopleSoft, neither party shall 3 PHOPKE be liable for any failure to perform due to causes beyond its reasonable control. If any provision of this Agreement is held to be unenforceable, this Agreement shall be construed without such provision. The failure by a party to exercise any right hereunder shall not operate as a waiver of such party's right to exercise such right or any other right in the future. This Agreement may be amended only by a written document executed by a duly authorized representative of each of the parties. This Agreement may be executed in counterparts. To expedite order processing, Transmitted Copies are considered documents equivalent to original documents, however Licensee agrees to provide PeopleSoft with one fully executed original Agreement and applicable Schedule(s). This Agreement, the Addenda and the Schedule(s) ("Agreement") constitute the entire agreement between the parties concerning Licensee's acquisition and use of the Software. This Agreement replaces and supersedes any prior verbal or written understandings, communications, and representations between the parties. This Agreement may be executed in counterparts, which taken together shall be considered original. 10. A new Section 17 is added to the Software License and Services Agreement as follows: 17. FISCAL FUNDING Licensee's ability to commit funds for payment in future fiscal years is subject to allocation of funds by the governing body of the City of Round Rock. Licensee's fiscal year ends September 30. Licensee agrees that it will not execute a Schedule unless the funds to pay for the license on that Schedule are appropriated and encumbered for payment of the software license fee, regardless of timing of payment. At Licensee's request, the parties will work together to align Licensee's Software Support Services year with its fiscal year, so that Licensee will not have a Software Support Services term which falls into more than one fiscal year. Licensee may terminate Software Support Services due to non- allocation of funding. If the Software Support Services term falls into more than one fiscal year, and if Licensee must terminate Software Support Services due to non- allocation of funding during a term other than the initial included year, Licensee will be entitled to a partial refund of the prepaid Software Support Services fee or a partial abatement if fees have not been prepaid. Because Software Support Services are not delivered in equal increments and delivery of new releases is a significant part of the value of Software Support Services, Licensee will receive a refund or abatement in accordance with the following: i. If Licensee has not received a new Enterprise Release or Feature Release during the Software Support Services term, the refund will be a pro -rata refund or abatement based upon the proportionate period of Software Support Services remaining after the date of termination. 4 PH UFR ii. If Licensee has received a new Enterprise Release (Includes significant new functionality, designated by a single numeral to the left of the decimal point, as in HRMS 5) during the Software Support Services term, the refund or abatement will be pro -rata in accordance with the proportionate period of Software Support Services remaining after the date of termination, but based upon sixty percent of the annual Software Support Services fee, iii. If Licensee has not received a new Enterprise Release, but has received a new Feature Release (Includes new features or functions, designated by a single numeral to the right of the decimal point, as in HRMS 5.1) during the Software Support Services term, the refund or abatement will be pro -rata in accordance with the proportionate period of Software Support Services remaining after the date of termination, but based upon ninety percent of the annual Software Support Services fee. 11. Year 2000: As part of the warranty of substantial conformity to Documentation contained in the Software License and Services Agreement, PeopleSoft warrants that the Software is Year 2000 compliant and will correctly address and operate accurately: (1) the change of the century in a standard compliant manner, including both the Year 2000 and beyond; (2) the existence and absence of leap years; and (3) date related operations. Compliance means that the Software operates and correctly processes in a manner that: (i) calculations using dates execute utilizing a four digit year; (ii) the Software functionality, including but not limited to, entry, inquiry, maintenance and update (whether on -line, batch or otherwise)supports four digit year processing; (iii) successful transition to the Year 2000 using the correct system date occurs without human intervention; (iv) after the transition to the Year 2000, processing with a four digit year shall occur without human intervention; (v) all leap years shall be calculated correctly; and (vi) correct results shall be produced in forward and backward date calculation spanning century boundaries (there are no years stored as two digits). As this warranty is part of the warranty of substantial conformity to Documentation contained in the Software License and Services Agreement, the same conditions apply to it. 12. All payment of taxes, whether in the Software License and Services Agreement, Addendum, Schedule, or Software Support Services Terms and Conditions, will be governed by Section 3.2 of the Software License and Services Agreement, as amended by this Addendum. Except as set forth above, the Software License and Services Agreement is unchanged. ACCEPTED BY: Authorized Signature D ROCK 5 ACCEPTED BY: PEO�FT S , INC. Authorized g e PEOPLE (. etr. (?t /1- P6PPPf2 Printed Name and Title I))J y6 /e Sienat re and Printed Name C,Hf A57 A/C /1/19J ! Z, 6 Printed Name aitle Paul H. Sal gi er, Jr. General Manager Vice President Gcvainmerit i Education Addendum 2 to the Software License And Services Agreement Between the City of Round Rock and PeopleSoft USA, Inc. THIS Addendum to the Software License And Services Agreement ("Addendum ") is made and entered into on April 2 -LI 1998 ( "Addendum Effective Date ") by and between PeopleSoft USA, Inc. ( "PeopleSoft ") and the City of Round Rock ( "Licensee "). WITNESSETH: THAT, for and in consideration of the mutual promises herein contained, and other good and valuable consideration, the sufficiency of which is hereby acknowledged, the parties to this Addendum, intending to be legally bound, hereby agree that the Software License And Services Agreement between the parties, dated April , 1998 ("Agreement ") is addended to provide as follows: 1. Definitions. Unless otherwise defined herein, capitalized terms used in this Addendum shall have the same meaning as those used in the Agreement. "Enhanced Oracle Runtime Program" means the Oracle database binary software, updates and a softcopy of documentation for use on Licensee's designated hardware. 2. Use of Enhanced Oracle Runtime Program. PeopleSoft grants Licensee a perpetual, non - exclusive license to use the Enhanced Oracle Runtime Program: (i) solely with the PeopleSoft Software; (ii) to create new tables or alter tables only to the extent necessary to implement Software functions; and (iii) for Licensee's internal use in the United States or Canada on a single designated server with one (1) CPU(s) limited to forty (40) Concurrent Oracle Runtime Program Users; and (iv) for customizing the database scheme within the scope of the Enhanced Oracle Runtime Program data repository. Licensee shall not: a) use the Software to modify Oracle SQL *Forms or generate new Oracle SQL *Forms; b) use the Enhanced Oracle Runtime Program for general database management purposes; c) cxport or transfer the Enhanced Oracle Runtime Program outside of the United States or Canada; d) use the Enhanced Oracle Runtime Program in any nuclear, aviation, mass transit or medical application or in any inherently dangerous application environment; and e) use the Enhanced Oracle Runtime Program "create" or "alter" commands or other commands to create tables or alter tables outside the scope of operation of the Software. 3. Enhanced Oracle Runtime Program License Fees. Licensee agrees to pay one hundred percent (100 %) of the Total Fees listed below for the license of the Enhanced Oracle Runtime Program upon receipt of the PeopleSoft invoice. The Technical Support fee for the initial year following the Addendum Effective Date, as set forth below, shall be paid to PeopleSoft. Technical Support fees for subsequent years shall be determined and assessed by Oracle. All fees are payable in U.S. dollars and shall be sent to the attention of PeopleSoft's Accounts Receivable Department. Rev 1.98 Page 1 of 2 NITAN :RR 1 ROG Oracle 7 Server, SQL *Net (for all clients), a copy of restricted use SQL *Plus for installing the Oracle Server only, Networking Kit, Distributed Option, Advanced Replication Option, Parallel Query Option (including bitmap indexes and parallel bitmap -star query), MPI, Advanced Backup and Recovery, Advanced Queuing and Connection Manager, 64 -bit Option, OCI, ODBC Driver, Web Agent, Objects for OLE, Bitmap Indexing, Enterprise Manager and Enterprise Backup Utility LICENSE FEE FIRST YEAR TECHNICAL SUPPORT FEE' TOTAL FEES US$20,000 US$14,640 US$34.640 Hardware /Model #: Operating System: NT 4. Installation and Technical Support Service. Installation of the Enhanced Oracle Runtime Program for one server shall be furnished by PeopleSoft at no additional fee. Technical Support (Silver Support Maintenance) of the Enhanced Oracle Runtime Program shall be provided directly by Oracle Corporation. PeopleSoft shall have no obligation to provide technical support or maintenance for the Enhanced Oracle Runtime Program. Licensee shall be required to sign a standard Oracle Technical Support Services Agreement ( "TSSA ") in order to receive Technical Support Service from Oracle. 5. General. In the event of any conflicts or inconsistencies between the provisions of this Addendum and the Agreement and/or any addenda thereto, the provisions of this Addendum shall prevail. The remainder of the Agreement shall remain in full force and effect, unamended. Rev 1.98 IT �fjl BY.. -G�lG Authorized Sigma tlite UND ROCK Cim&Es CucPgff'E , ma yob Printed Name and Title i u ��yy Approved As Io t :egat Term i f - Nut a te 1 Oracle requires PeopleSoft to collect the initial year Technical Support Fee, and PeopleSoft passes such fee on to Oracle. Page 2 of 2 TECHNICAL SUPPORT SERVICES AGREEMENT This Technical Support Services Agreement (the "Agreement') is between Oracle Corporation with its principal place of business at 500 Oracle Parkway, Redwood City, California 94065 ( "Oracle") and City of Round Rock, Texas (legal name) with its principal place of business at 221 E. Main Street, Round Rock, Texas 78664 ( "Customer"), The terms of this Agreement shall apply to the Technical Support services provided by Oracle for each Supported Program License under this Agreement. I. DEFINITIONS 1.1. "Program" shall mean: the software in object code form owned or distributed by Oracle for which Customer has been granted a license pursuant to a license agreement between Customer and Oracle, or an agreement between Customer and an authorized Oracle reseller ( "License Agreement "); and the media, Documentation and Updates therefor. 1.2. "Documentation" means the user guides and manuals for installation and use of the Program software. Documentation is provided in CD -ROM or bound form, whichever is generally available. 1.3. "Update(s)" shall mean subsequent releases of the Programs which Oracle generally makes available for Program licenses at no additional license fee, other than media and handling charges, provided Customer has ordered Technical Support for such licenses for the relevant time period, Update shall not include any releases, options or future products which Oracle licenses separately. 1.4. "Order Form" means the document in hard copy or electronic format by which Customer Technical Support services, and which is agreed to by the parties. The Order Forms shall identify the License Agreement under which Customer received the applicable Program licenses and shall reference this Agreement by its Effective Date. 1.5. "Designated System" shall mean the computer hardware and operating system designated on the relevant Order Form. 1.6. "Technical Support" shall mean the Program support services provided under Oracle's policies in effect on the date Technical Support is ordered. II. TECHNICAL SUPPORT SERVICES 2.1. Ordering Technical Support Services Technical Support services ordered by Customer under this Agreement will be provided under Oracle's Technical Support policies in effect on the date Technical Support is ordered. 2.2. Rights Granted A. Oracle grants to Customer a nonexclusive license to use the Updates Customer obtains under this Agreement, as provided under the License Agreement and as follows: (i) to use the Updates solely for Customer's operations on the Designated System or on a backup system if the Designated System is inoperative, consistent with the use limitations specified or referenced in the License Agreement, this Agreement, an Order Form, or the Documentation. Customer may not relicense, rent or lease the Updates or use the Updates for third -party training, commercial time - sharing, rental or service bureau use; (ii) to use the Documentation provided with the Updates in support of Customer's authorized use of the Programs; (iii) to copy the Updates for archival or backup Technical Support Services Agreement 1 purposes; no other copies shall be made without Oracle's prior written consent. All titles, trademarks, copyright and restricted rights notices shall be reproduced in such copies, and (iv) to allow third parties to use the Updates for Customer's operations so long as Customer ensures that use of the Updates is in accordance with the terms of this Agreement. Customer shall not copy or use the Updates (including the Documentation) except as specified in this Agreement or an Order Form. Customer shall have no right to use any other software program that may be delivered with Updates. B. Customer agrees not to cause or permit the reverse engineering, disassembly or decompilation of the Programs and Updates, except to the extent required to obtain interoperability with other independently created software or as specified by law. C. Oracle shall retain all title, copyright and other proprietary rights in the Updates and all modifications, enhancements, and other works derivative of the Programs and Updates. Customer does not acquire any rights, express, or implied, in the Updates, other than those specified in the Agreement. 2.3. Transfer and Assignment A. Customer may transfer a Program license or Update within its organization upon notice to Oracle; transfers are subject to the terms and fees specified in Oracle's transfer policy in effect at the time of the transfer_ B. Customer may not assign this Agreement or transfer a Program license to a legal entity separate from Customer without the prior written consent of Oracle. Oracle shall not unreasonably withhold or delay such consent. 2.4. Verification On Oracle's written request, not more frequently than annually, Customer shall furnish Oracle with a signed certification verifying that the Updates are being used pursuant to the provisions of the applicable License Agreement, and this Agreement, and applicable Order Forms. Oracle may audit Customer's use of the Updates. Any such audit shall be conducted during regular business hours at Customer's facilities and shall not unreasonably interfere with Customer's business activities. If an audit reveals that Customer has underpaid fees to Oracle, Customer shall be invoiced for such underpaid fees. Audits shall be conducted no more than once annually. III. TERM AND TERMINATION 3.1. Term Technical Support services shall be provided to Customer for the period specified in the applicable Order Form. This Agreement shall remain in effect unless terminated as provided below. 3.2. Termination Oracle Corporation Customer may terminate Technical Support services at any time. Oracle may terminate this Agreement or Technical Support upon written notice if Customer breaches this Agreement or the License Agreement and fails to correct the breach within 30 days following written notice specifying the breach. 3.3. Effect of Termination Termination of this Agreement or any license shall not limit either party from pursuing any other remedies available to it, including injunctive relief, nor shall such termination relieve Customer's obligation to pay all fees that have accrued or that Customer has agreed to pay under any Order Form. The parties' rights and obligations under Sections 2.2.B, 2.2.C, 2.3.B, 2.4 and Articles III, IV, V and VI shall survive termination of this Agreement. IV. INDEMNITY, WARRANTIES, REMEDIES 4.1. Infringement Indemnity Oracle will defend and indemnify Customer against a claim that Updates infringe a copyright or patent, provided that: (a) Customer notifies Oracle in writing within 30 days of the claim; (b) Oracle has sole control of the defense and all related settlement negotiations; and (c) Customer provides Oracle with the assistance, information and authority necessary to perform Oracle's obligations under this Section. Oracle will reimburse Customer's reasonable out -of- pocket expenses incurred by Customer in providing such assistance will be reimbursed by Oracle. Oracle shall have no liability for any claim of infringement based on use of a superseded or altered release of the Programs or Updates if the infringement would have been avoided by the use of a current unaltered Update release which Oracle provides to Customer. In the event the Updates are held or are believed by Oracle to infringe, Oracle shall have the option, at its expense, to (a) modify the Updates to be noninfringing; or (b) obtain for Customer a license to continue using the Updates. If it is not commercially reasonable to perform either of the above options, then Oracle may terminate the license for the infringing Updates and refund the Technical Support fees paid for those Updates during the applicable support year in which Customer received the infringing Updates. This Section 4.1 states Oracle's entire liability and Customer's exclusive remedy for infringement. 4.2. Warranties and Disclaimers A. Updates Warranty Oracle warrants that during the applicable Technical Support Term the Updates, unless modified by Customer, will perform the functions described in the Update Documentation B. Media Warranty Oracle warrants the tapes, diskettes or other media will be free of defects in materials and workmanship under normal use for 90 days from delivery. C. Services Warranty Oracle warrants that its Technical Support services will be performed consistent with generally accepted industry standards. This warranty shall be valid for 90 days from performance of Technical Support services. D. Limitations on Warranties Technical Support Services Agreement THE WARRANTIES ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Oracle does not warrant that the Updates will operate in combinations other than as specified in the Documentation or that the operation of the Updates will be uninterrupted or error -free. 4.3. Exclusive Remedies For any breach of the warranties contained in Section 4.2 above, Customer's exclusive remedy, and Oracle's entire liability, shall be: A. For Updates The correction of errors that cause the breach of warranty, or if Oracle is unable to make the Update operate as warranted, Customer shall be entitled to recover the Technical Support Services fees paid to Oracle for the applicable Update during the current support year B. For Media The replacement of defective media returned within 90 days of delivery. C. For Services The reperformance of the services, or if Oracle is unable to perform the services as warranted, Customer shall be entitled to recover the fees paid to Oracle for the unsatisfactory services. V. Payment 5.1. Invoicing and Payment All fees shall be due and payable 30 days from the invoice date. Any amounts payable by Customer hereunder which remain unpaid after the due date shall be subject to late charge equal to 1.5% per month from the due date until such amount is paid. Customer agrees to pay applicable media and shipping charges. Customer shall issue a purchase order, or alternative document acceptable to Oracle, on or before the Effective Date of the applicable Order Form. 5.2. Taxes The Technical Support services fees listed in the Price List do not include taxes; if Oracle is required to pay sales, use, property, value -added or other taxes based on the licenses or services granted under this Agreement or on Customer's use of Updates or services, then such taxes shall be billed to and paid by Customer. This Section shall not apply to taxes based on Oracle's income. VI. GENERAL TERMS 6.1. Nondisclosure By virtue of this Agreement, the parties may have access to information that is confidential to one another ( "Confidential Information "). Confidential Information shall be limited to the Updates, the terms and pricing under this Agreement, and all information clearly identified as confidential. A party's Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the other party; (b) was in the other party's lawful possession prior to the disclosure and had not been obtained by the other party either directly or indirectly from the disclosing party; (c) is lawfully 2 Oracle Corporation disclosed to the other party by a third party without restriction on disclosure; or (d) is independently developed by the other party. Customer shall not disclose the results of any benchmark tests of the Programs to any third party without Oracle's prior written approval. The parties agree to hold each other's Confidential Information in confidence during the term of this Agreement and for a period of two years after termination of this Agreement. The parties agree, that unless required by law, not to make each other's Confidential Information available in any form to any third party for any purpose other than the implementation of this Agreement. Each party agrees to take all reasonable steps to ensure that Confidential Information is not disclosed or distributed by its employees or agents in violation of the terms of this Agreement. 6.2. Governing Law This Agreement, and all matters arising out of or relating to this Agreement, shall be governed by the laws of the State of California. 6.3. Jurisdiction Any legal action or proceeding relating to this Agreement shall be instituted in any state or federal court in San Francisco or San Mateo County, California. Oracle and Customer agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding. 6.4. Notice All notices, including notices of address change, required to be sent hereunder shall be in writing and shall be deemed to have been given when mailed by first class mail to the first address listed in the relevant Order Form (if to Customer) or to the Oracle address on the Order Form (if to Oracle). To expedite order processing, Customer agrees that Oracle may treat documents faxed by Customer to Oracle as original documents; nevertheless, either party may require the other party to exchange original signed documents. 6.5. Limitation of Liability In no event shall either party be liable for any indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by either party or any third party, whether in an action in contract or tort, even if the other party has been advised of the The Effective Date of this Agreement shall be 10 April, 1998 Name: Title: Address: Executed by N ROCK, TEXAS By: , uthorized Signet Y ci eces eua WEL mAyciei 01a1 g. lm1Ri v STREET RODU° 4 gbi Oracle is a registered trademark of Oracle Corporation. Technical Support Services Agreement possibility of such damages. Oracle's liability for damages hereunder shall in no event exceed the amount of fees paid by Customer under this Agreement during the twelve (12) month period prior to the date the applicable claim arose. The provisions of this Agreement allocate the risks under this Agreement between Oracle and Customer. Oracle's pricing reflects this allocation of risk and the limitation of liability specified herein. 6.6. Severability In the event any portion of this Agreement is held to be invalid or unenforceable, the remaining terms of this Agreement will remain in full force. 6.7. Waiver The waiver by either party of any default or breach of this Agreement shall not constitute a waiver of any other or subsequent default or breach. Except for actions for nonpayment or breach of Oracle's proprietary rights in the Programs, no action, regardless of form, arising out of this Agreement may be brought by either party more than two years after the cause of action has accrued. 6.8. Export Administration Customer agrees to comply fully with all relevant export laws and regulations of the United States ( "Export Laws ") to assure that neither the Programs, the Updates, nor any direct product thereof are (1) exported, directly or indirectly, in violation of Export Laws; or (2) are intended to be used for any purposes prohibited by the Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. 6.9. Entire Agreement This Agreement constitutes the complete agreement between the parties and supersedes all prior or contemporaneous agreements or representations, written or oral, concerning the subject matter of this Agreement. This Agreement may not be modified or amended except in a writing signed by a duly authorized representative of each party; no other act, document, usage or custom shall be deemed to amend or modify this Agreement. It is expressly agreed that the terms of this Agreement and any Order Form shall supersede the terms in any Customer purchase order or other ordering document. Executed by ORACLE CORPORATION By: Authorized Signature Name: Title: Address: 500 Oracle Parkway, Redwood City, CA 3 Oracle Corporation PEOR E This independent Schedule is made as of H%OKIC, ;t-Li 1998 ( "Schedule Effective Date ") by and between PeopleSoft USA, Inc. ( "PeopleSoft ") and City of Round Rock, Texas ( "Licensee "). This Schedule is part of the Software License and Services Agreement between the parties dated ilpek 1998 ( "Agreement "). PeopleSoft's standard Software Support Services Terms and Conditions shall be a part of this Schedule provided Licensee is receiving Software Support Services. Capitalized terms used herein shall have the same meaning ascribed to them in the Agreement. Handwritten or typewritten text (other than information which is specifically called for in the spaces provided) which purports to modify or supplement the printed text of this Schedule shall have no effect and shall not add to or vary the terms of the Agreement. All such additions (whether submitted by Licensee or PeopleSoft) are objectionable and deemed material, unless initialed by both parties. ACCEPTED BY: C4ftteces cu.PEPPEe i /V4yog. Printed Name and Title AT ST: t &G!1(.d,7'Y? P Signature and Printed Name Hie/ / YI i /Al Z PeopleSoft Financials for Public Sector: General Ledger (Public Sector) Payables (Public Sector) Asset Management (Public Sector) Budgets (Public Sector) Purchasing (Public Sector) SCHEDULE 1 TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT SOFTWARE Production Copies' 1 1 1 Subtotal Page 1: Subtotal Page 2: TOTAL FEES: ACCEPTED BY: VOID IF EXECUTED AFTER APRIL30, 1998 Printed ISENVOTTeVii I Edueat ?oo License Fee Not separately priced Not separately priced Not separately priced Not separately priced Not separately priced $265,000.00 Not separately priced $265,000.00 I Database Version: Oracle Operating System: NT I Hardware Model: Software is licensed for use in the United States using only the United States version of the Software. 1 Licensee's license includes the right to make up to the designated number of production copies on one database, one application, one test & development, and one Internet server at Licensee's site.. Licensee will receive a single physical set of the software applications for this purpose. Revised Lily 1996 Page 1 PFOR[ Depending on the Database Version licensed, Licensee receives the applicable items listed below: PeopleTools - Restricted Development Training Units On -Site Installation Support Days Documentation for third party software Documentation for PeopleSoft Software Qty. 47 up to 5 1 1 CD -ROM VOID IF EXECUTED AFTER APRIL 30. [998 ADDITIONAL SOFTWARE / SERVICES Quantity One copy shipped; right to use on unlimited number of workstations in conjunction with Software on this Schedule. One copy shipped; right to use on unlimited number of servers in conjunction with Software on this Schedule Cognos Powerplay Cognos 5 users5 Not separately priced Subtotal of Page 2: Not separately priced 1. Specific Licensed Usc: Licensee's use is limited to the uses described below. License fee is based on the following, and will be subject to increases if Licensee exceeds any of the parameters stated below or uses the software in an additional country. Software /Service Workstation Access (includes base application access, PS /n V ision, Workstation SQR, QueryLink). Server SQR Manufacturer PeopleSoft USA, Inc. Sybase, Inc./ SQRIBE Technologies Crystal Computer Services Sybase, Inc./ SQRIBE Technologies Fee Not separately priced Not separately priced Territory Software (indicate global or local version Annual budget (for for each Country /Region) Financials) United States Financials for Public Sector on this Schedule $80 million 2. Expansion of Licensed Use: PeopleSoft will assess additional license fees for increases unrelated to any merger or acquisition as follows: No additional license fee will be assessed for Financials products on this Schedule if budget does not increase by more than $100 million in additional annual budget. Thereafter, PeopleSoft's assessment of additional license fees will be in accordance with PeopleSoft's then - current policy. In the event of any growth related to a merger or acquisition, PeopleSoft's assessment of additional license fees will be in accordance with PeopleSoft's then - current policy. If Licensee wishes to expand licensed use to additional countries, such expansion shall require a mutually executed addendum or amendment to the Software License and Services Agreement. Under no circumstance is a PeopleSoft Account Manager authorized to expand licensed use. 2 PeopleTools for Restricted Development shall be used by Licensee to develop add -on functionality only to the licensed PeopleSoft Software application modules. 3 One (1) Training Unit is one day in class for one student. 4 One (1) Installation Support Day is equivalent to an eight (8) hour work day. If PeopleSoft is unable to complete installation in 5 days due to delays occasioned by Licensee, Licensee may purchase additional installation support at PeopleSoft's commercial rates. Licensee is responsible for the reasonable travel and living expenses incurred by PeopleSoft for all on -site installation support. Unless otherwise indicated, PeopleSoft's obligation to install the software is limited to installation on a single server at a single site. 5 Cognos "users" are individual users, not concurrent users. Revised July 1996 Page 2 PEOP! E 3. Payment Terms: Licensee shall pay PeopleSoft fifty (50 %) percent of the license fees on the Schedule Effective Date, twenty -five (25 %) percent upon the earlier of the Software installation or sixty (60) days from the Schedule Effective Date, fifteen (15 %) percent ninety (90) days from the Schedule Effective Date, and ten (10 %) percent October 1, 1998. Unless otherwise stated in this Schedule, the fees specified herein are non - cancelable and non- refundable. All fees are payable in U.S. dollars and shall he sent to the attention of PeopleSoft's Accounts Receivable Department. 4. Designated initial Software Support Site(s): Licensee shall receive software support for a single production system associated with the following site(s): Support Site Associated Countries /Regions City of Round Rock Texas VOID IF EXECUTED AFTER APRIL 30, 1998 Unless otherwise specified, support services are provided on a centralized basis through a PeopleSoft support center in the United States. Licensee shall designate a central support team for each supported site. Only members of Licensee's central support team shall be authorized to request support services from PeopleSoft. PeopleSoft shall designate an account manager or managers for each support site. Local support shall consist of any support not provided at a central support site and shall not be included as part of Support Services. Licensee shall contract for local support at the then current list price. In the event that Licensee licenses the Software in a country or region not designated on this Schedule, support for such additional license shall be acquired separately at the then current local Country list price. 5. Software Support Services Renewal Terms: One (1) year after the Schedule Effective Date, Licensee may elect to continue Software Support Services for the following year by paying PeopleSoft an annual Support Services fee of seventeen (17 %) percent of the net license the paid by Licensee for the applicable Software listed on this Schedule. For four years thereafter, Licensee may elect to continue Software Support Services by paying PeopleSoft an amount up to the then- current Support Services fee, provided Licensee's support services fee obligation will not increase more than ten (10 %) percent per year over the prior year's fee. Thereafter, Licensee may elect to continue Software Support Services for the following year by paying PeopleSoft the then- current annual Support Services fee, or in accordance with a fixed fee schedule of no greater than three year's duration as mutually agreed by PeopleSoft and Licensee. If Licensee expands use through growth, licensing additional software, or by using the licensed software in additional countries, PeopleSoft shall be entitled to assess an additional Support Services Fees, in accordance with PeopleSoft's then- current pricing policy to reflect that expanded use. Since the Support Services term and conditions are implicitly renewable year to year, it is possible that a particular hardware, database, and operating system configuration will fail to achieve or maintain strong market demand to enable PeopleSoft to economically provide on -going Support Services on a Long -term multi -year basis. In such a situation, PeopleSoft will provide Licensee with at least twelve months written notice of its intent to cease support on such a configuration. In the event PeopleSoft ceases support on a configuration, PeopleSoft shall work with Licensee to identify a migration path to a configuration then supported by PeopleSoft. PeopleSoft will offer Software Support Services to Licensee at its then - current terms to Licensee for at least five years from Schedule Effective Date, assuming that Licensee maintains Software Support Services continuously throughout the period, is using a then- supported version of the system, and pays for Software Support Services. 6. Texas -Based Installer Preferred: The parties agree that they will work together to minimize the reimbursable travel costs associated with installation, and that they will make a good faith effort to utilize a Texas-based installer to reduce travel costs. 7._Acceptance: Licensee shall have a period of seventy -five (75) days commencing on the installation date of the Software licensed pursuant to this Schedule to test that such Software operates substantially in accordance with the Documentation ( "Acceptance Period "). Licensee shall notify PeopleSoft of any Nonconformities during the Acceptance Period ( "Nonconformance List ") by providing in writing, a list of Nonconformities, such list to be received by PeopleSoft during the Acceptance Period. Upon receipt of the Nonconformance List, PeopleSoft shall have a period of thirty (30) days ( "Cure Period ") to repair any Nonconformities listed on the Nonconformance List Revised July 1996 Page 3 SKIPPING INFORMATION BILLING INFORMATION SUPPORT SITE INFORMATION Cindy Demers Cindy Demers Cindy Demers City of Round Rock City of Round Rock City of Round Rock 221 E. Main Street 221 E. Main Street 221 E. Main Street Round Rock, TX 78664 Round Rock, TX 78664 Round Rock, TX 78664 Phone: 512- 218 -5435 Phone: 512- 218 -5435 Phone: 512 -218 -5435 Fax: 512- 218 -5442 Fax: 512- 218 -5442 Fax: 512- 218 -5442 • PFOP!Fs VOID IF EXECUTED AFTER APRIL 30. 1998 at its own expense, such that such Software affected by the Nonconformity operates substantially in accordance with the Documentation. Notwithstanding anything herein to the contrary, in no event shall acceptance ( "Acceptance ") be postponed beyond five months from schedule effective date ( "Final Date "). Upon: (i) Licensee's delivery to PeopleSoft of written notice of Acceptance; or (ii) conclusion of the Acceptance Period, if Licensee has not notified and provided to PeopleSoft a list of Nonconformities; such Software shall be deemed to have reached Acceptance. If Acceptance has not bcen deemed to have occurred, and Nonconformities listed on a Nonconformance List have not been resolved on the Final Date, Licensee shall have the option of terminating this Agreement by notifying PeopleSoft in writing of its intent to terminate the Agreement on or before the Final Date, and, upon receipt of such Software by PeopleSoft, receiving the license fees paid to PeopleSoft. "Nonconformities" shall mean a material failure of the Software licensed pursuant to this Schedule, or any component thereof, to conform to the Documentation. 8. Definitions: The following terms have the indicated definitions "Annual Budget" includes funding from all sources, including grants and endowments. Revised July 1996 Page 4 Software Support Services Terms and Conditions Software Support Services Terms and Conditions ( "Support Services ") are referenced in and incorporated into the Agreement between PeopleSoft and Licensee. Upon reasonable notice, PeopleSoft reserves the right to modify the terms and conditions of Support Services on an annual basis to reflect current market conditions. 1. Coverage PeopleSoft provides Licensee with Support Services for the Software for the single, central Site set forth in the applicable Schedule in consideration of Licensee's payment of the applicable Support Services fees to PeopleSoft. Only designated Licensee employees may contact PeopleSoft for the provision of Support Services. Licensee may acquire Support Services for additional Licensee sites by paying PeopleSoft the applicable annual secondary site Support Services fee. 2. Software Maintenance The following technical and functional improvements will be issued periodically by PeopleSoft to improve Software operations: a. Fixes to Errors; b. Updates; and c. Enhancements contained within new releases. 3. Priority Level of Errors Licensee shall report an Error and provide PeopleSoft with Licensee's categorization of the Error. PeopleSoft shall reasonably and conclusively determine the priority level of Error and will respond in accordance with the following protocols: Priority A: PeopleSoft promptly initiates the following procedures: (1) assign PeopleSoft specialist(s) to correct the Error; (2) provide ongoing communication on the status of the correction; and (3) immediately begin to provide a Workaround or a Fix. Priority B: (1) PeopleSoft assigns a PeopleSoft specialist to commence correction of Error; and (2) provide escalation procedures as reasonably determined by PeopleSoft support staff. PeopleSoft exercises all commercially reasonable efforts to include the Fix for the Error in the next Software maintenance release. Priority C: PeopleSoft may include the Fix for the Error in the next major Software release. 4. Telephone Support PeopleSoft provides telephone support concerning installation and use of the Software. Except for designated holidays, standard telephone support hours are Monday through Friday, 4:00 a.m. to 6:30 p.m., Pacific Time. Telephone Support is also available 24 -hours a day, 7 -days a week for in- production customers who need to resolve critical production problems outside of normal support hours. 5. Account Manager PeopleSoft assigns an account manager to assist with the on -going support relationship between PeopleSoft and Licensee. Licensee will reimburse PeopleSoft for the reasonable travel and living expenses of the account manager for on -Site support activity. 6. Customer Connection a. The PeopleSoft Customer Connection system is an on -line, self - service system which features postings by PeopleSoft and PeopleSoft Software users regarding technical and non - technical topics of interest. Licensee may Software Support Services Terms and Conditions Page 1 of 3 Rev. 1/98 • PFORE access PeopleSoft Customer Connection via the Internet. At Licensee's expense, Licensee is responsible for independently acquiring appropriate Internet access. b. All Software maintenance releases and Fixes to the Software may be delivered to Licensee through PeopleSoft Customer Connection, or by mail from PeopleSoft upon written request by Licensee. All information specified in Customer Connection by PeopleSoft is confidential and proprietary to PeopleSoft and shall only be used in connection with Licensee's use of the Software and informational communications with other PeopleSoft Customer Connection participants. PeopleSoft reserves the right to modify information posted to PeopleSoft Customer Connection. PeopleSoft shall have the right to publish and distribute only through PeopleSoft Customer Connection in all languages and in association with Licensee's name any material or software programs provided by Licensee to Customer Connection. Licensee shall not use PeopleSoft Customer Connection for advertising or public relations purposes and shall only submit information to PeopleSoft Customer Connection which is owned by Licensee or which Licensee has third party permission to submit to PeopleSoft Customer Connection for use by all other PeopleSoft Customer Connection users. c. In the interest of diminishing exposure to software viruses, PeopleSoft tests and scans for software viruses all information entered by PeopleSoft prior to submission of information to PeopleSoft Customer Connection. Licensee shall also use a reliable virus detection system on any software or information posted to PeopleSoft Customer Connection, utilize back -up procedures, monitor access to PeopleSoft Customer Connection, promptly notify PeopleSoft of any virus detected within Licensee's systems associated with PeopleSoft Customer Connection and generally exercise a reasonable degree of caution when utilizing information from PeopleSoft Customer Connection. PeopleSoft does not warrant that Customer Connection will operate without interruption or without errors. PeopleSoft reserves the right to modify or suspend PeopleSoft Customer Connection service in connection with PeopleSoft's provision for Support Services. PeopleSoft assumes no responsibility for anything posted by anyone other than PeopleSoft, including, but not limited to, information about PeopleSoft software or modification code or portions thereof. 7. Fees The first year of Support Services for the Site is included in the Software license fee; thereafter, in the event Licensee elects to continue to receive Support Services, Licensee shall pay PeopleSoft the annual Support Services fee as set forth in the applicable Schedule. Support Services are billed on an annual basis, payable in advance. Licensee shall be responsible for all taxes associated with Support Services, exclusive of taxes based on PeopleSoft's income. Licensee's payment shall be due within thirty (30) days of receipt of the PeopleSoft invoice. Should Licensee elect not to renew Support Services and subsequently request Support Services, PeopleSoft shall reinstate Support Services only after Licensee pays PeopleSoft the annual then current fee plus all cumulative fees that would have been payable had Licensee not suspended Support Services. 8. Term and Termination Unless otherwise expressly set forth in the Agreement, Support Services shall be provided for a period of one (1) year from the Schedule Effective Date, and shall be extended each additional year unless terminated by either party. Each one (1) year term shall commence on the anniversary of the Schedule Effective Date. Either party may terminate the Support Services provisions at the end of the original term or at the end of any renewal term by giving the other party written notice at least ninety (90) days prior to the end of any term. In the event Licensee fails to make payment pursuant to the section titled "Fees ", or in the event Licensee breaches the Support Services provisions and such breach has not been cured within thirty (30) days of written receipt of notice of breach, PeopleSoft may suspend or cancel Support Services. Software Support Services Terms and Conditions Page 2 of 3 Rev. 1/98 PFOP! E 9. Exclusions PeopleSoft shall have no obligation to support: a. Substantially altered, damaged or substantially modified Software; h. Software that is not the then- current release, or a Previous Sequential Release; c. Errors caused by Licensee's negligence, hardware malfunction, or other causes beyond the reasonable control of PeopleSoft; d. Software installed in a hardware or operating environment not supported by PeopleSoft; and e. Third party software not licensed through PeopleSoft. 10. General All Updates provided to Licensee are subject to the terms and conditions of the Agreement. PeopleSoft shall not be liable for any failure or delay in performance of the Support Services due to causes beyond its reasonable control. Any illegal or unenforceable provision shall be severed from these Terms and Conditions. Licensee agrees that any information received pursuant to these Terms and Conditions shall be deemed subject to the non- disclosure obligations set forth in the Agreement. The Support Services Terms and Conditions states the entire agreement of PeopleSoft's provision of Support Services to Licensee and may only be amended by a written amendment executed by both parties. 11. Definitions Unless otherwise defined herein, capitalized terms used herein shall have the same meaning as set forth in the Agreement and applicable Schedule. "Enhancement" means technical or functional additions to the Software to improve software functionality and /or operations. Enhancements are delivered with new releases of the Software. "Error" means a malfunction in the Software which degrades the use of the Software. "Fix" means the repair or replacement of source or object or executable code versions of the Software to remedy an Error. "Previous Sequential Release" means a release of Software for use in a particular operating environment which has been replaced by a subsequent release of the Software in the same operating environment. A Previous Sequential Release will be supported by PeopleSoft for a period of eighteen (18) months after release of the subsequent release. Multiple Previous Sequential Releases may be supported at any given time. "Priority A " means an Error that: (1) renders the Software inoperative; or (2) causes the Software to fail catastrophically. "Priority B " means an Error that affects performance of the Software, but does not prohibit Licensee's use of the Software. "Priority C " means an Error that causes only a minor impact of the use of the Software. "Update" means all published revisions to the Documentation and one (1) copy of the new release of the Software which are not designated by PeopleSoft as new products for which it charges separately. "Workaround" means a change in the procedures followed or data supplied to avoid an Error without significantly impairing performance of the Software. Software Support Services Terms and Conditions Rev. 1/98 Page 3 of 3 05'07/98 11:34 ' Ar AFR7297199B 4:14:110 1, 4 1ln u,(Inol I. DEFINITIONS 1.1. "Program' shall mean: the software `- let cede form owned or distributed by 0 which customer has been granted a iloenq b rat to a m license egreeent between Customs. : or agreement between Customer a orized on agree Oracle mealier ("License Agreement' � i o„ ,.`' media, Documentation and Updates therefor - 1.2_ "Documentatlort" mistral the user guides end manuals for Invigilation and use of the Program software, Documentation is provided In CD or bound form, whichever is generally available, 1.3. "updata(a) "' shall mean subsequent re115016 of the Programs which Oracle generally mattes avdlable for Program licenses at no additional license fee, other than media and handling charges, provided Customer has ordered Technical support Tor such licensee for the relevant time peeled. Update shall not include any relaasea, options or future prodecta which Oracle licenses separately, 1,4. "Order Form" le she the deeument In hard copy of aIOCtronk rerrnat by which Customer Techni oat Support services, and whlon Is agreed to by the parties. The ceder Forms shall identity the License Agreement under which Customer received the applicable Program licenses and shall reference thls Agreement by its Effective Date. 1.5. "Designated System" shall mean tits computer hardware and operating system designated on the relevant Order Form. 1.6. 'Teahnloel Si pport" shell mean the Program support services provided under Oracle's policies In effect on the date Technical support Is ordered. II. TECHNICAL BUPPORTSP.RVICEB 2.1. Ordering Technical Supper! Service. Technical Supper) services ordered by Customer under this Agreement will be provided under Oracle's Technical Support policies iin effad en the date Technical Support Is ordered. 2.2. Rights Granted . A. Oracle grants to Customer a nonexclusive license is use the Updates Customer obtains under (his Agreement, so provided under the License Agreement and e& follows: (i) to use the Updates solely for Geste/hef s operations on the Designated Oystem or on a backup system I( the Designated System is inoperative, consistent wen the use limitations specifed or referenced in the (Janes AvfeemenL this Agreement, an Order Form, Of the Documentation. Customer may not rellosnse, rent ar lease the. Updates or use the Updates for thirdep■rty training, commercial ttmswharing, rental or service bureau use (11) to use the' Documentation preMdee with the Updates In 'Lippert of Customer's authorized use of the Programs: (IN) to copy the Update' tor archival Of backup Technical Support Services Agreement i, PEOPLESOFT SALES SACRAMENTO * ** • 550 533 3848 NO.141 5117 PEOPLE SOFT NO. "366 P. 4 4/23 U1061 TECHNICAL SUPPORT SERVICES AG/FOMENT This Technieal Support s.Moas Agreematlt (the "Agreement") Is between Oracle Corporation with Its principal place of business at 500 Oracle Parkway. Redwood City. Callfomia G 00 ("Oracle') and City of Round Roclr. TaXas (legal name) with Its principle place of business at 221 5. Main Street, Round Hoek Texas 71064 ( "Customer'). The terms of this Agreement shell softly to the Teehnlesl Ruppert services provided by Oreille for each tiupportsd Program License under this Agreement, purposes; no 'other copies shall be made without Oracle's prior written consent. All tides, trademarks, eapyright ■nd restricted fights nodose shall be reproduced In such copies, and (iv) to allow third parties to ecs the Updates for Customer's Operations so long as Customer ensures that use of me Updates Is in accordance With the terms of this Agreement. Customer shall not oopy or use 1M Updates (including the Documentation) exoept se specified In this Agreement or an.Order Fem1, Customer Shall have no right to use any other software program that may be delivered with Updates, 5. customer agrees not to cause or permit the reverse engineering, disassembly or decompiletlon of Ow Programs and Updates, except to the extant required to ahtein Interepsrebnlry With other independently created software ores specified by law. C. Onsets shell retain ell title, copyright and other proprietary right& In the Updates and all modifications, enhancements, and ether works denvetive of the Programs and Updates. Customer does not enquire any rights, uprose, er implied, In the Updates, other than those specified in the Agreement. 2.3. Transfer and Assignment A. customer may transfer a Program license ar Update within its organi2etlen upon notice to Oracle; transfers are eubjeet to the terms end fees specified In Oracle's Monster policy In effect at the time of the transfer. P. Customer may not assign this Agreement or transfer a Program llamas to a legal entity separate from Customer without the prior written consent of Oracle. Oracle shall not unreasonably withhold or delay such consent. 2.4. Verification Cn Oracle's written regent, not more'reguentty than annually, Customer shall finish Oracle with a signed certification verifying that the Updates ere being used pursuant to me provisions of the applicable Limnos Agreement. and kiss Agreement, end applicable Order Forms. Oracle may audit Customer's use of the Updates. Any such eudn snag be oondueted during regular buslnsse hours at Customer's raailIHes end shall net unreasonably interfere with Customer's business activities. If an audit reveals that Customer hes underpaid leae to Oracle, Customer shag be Invoked for such underpaid fain. Audits shall be oonvuoted n0 mere than enure ennuagy. ' 111. TERM AND TERMINATION 3,1. Term Teshnieal Support services shall be provided to Customer fee the period Specified in the eppneable Order Form. This Agreement eh li remain in effatf unless terminated as provided below. 3,2. Terminetlen Oracle Corporation cits%rx copy 05/07/96 11:35 ;JFP :29; 1998 4 :1:AM PEOPLE SOFT customer may tehnineto Technical Support eeMOes at any time Creel) may terminate his Apreamard or Technical Support upon written notice If Mistime' breaches this Agreement er the License Agreement and fails to correct the breech within 30 days following written notice "pacifying the breach, 3.3. Effect of Termination Termination of thls Agreement or any license shall not Ilmit either party horn pursuing any other remedies available to it, lneauding injunctive relit (,' all such termination relieve Customer's obiigatl reel Ile all fees r under a any c Orde o Farm. The , r � p to an d obligations under Sedione 2.2.S 2 (� 4 and Articles III, IV, V and VI shalt survive Of this Agreement. IV. INDEMNITY. WARRANTIES, REMEDIES a.1. infringement Indemnity Oracle will defend and Indemnity Customer against e claim that Updates Infringe a copyright or patent. provided that (a) Customer notifies Oracle in writing within 30 days of the clelm; (b) Oracle hes sole oontroi or the defense and all related settlement negotiations; and (e) Customer prvvldee Oracle with the assistance, information and sutherlty necessary to Warm Oracle's obligations under this Seaton. Oracle will reimburse Customer's reasonable out -of- pocket expenses Inourr'ed by Customer In providing such assistance will be reimbursed by Oracle, Oracle snail have no liability for any claim of infringement balled on use of a superseded or altered release of the Programs or Updates lithe InMngememwould have been avoided by the use of a current unaltered Update Mamie which Oracle provides to Customer. In the event the Updates are held or are believed by Oracle to Infringe, Oracle shall have the option, at Its expense, to (a) modify the Updates to be neninfringing; or (b) obtain far Customer ■ license 10 continue using the updates_ If It it net oemmeolslly reasonable to perform either of the above options, then Oracle may terminate the license for the Infringing Updates end refund the Technical Ruppert fees paid fer those Updates during the applicable support year In which Customer received the Infringing Updates This Seodon 4,1 orates Oracle's entire liability and Customers exclusive remedy for infringement. 4.2. Warranties and DISeldmare A. Updates Warranty Oracle woman!' that during the applicable Technical Support Term Vie Update*. Unites modhlied by Customer, will perform the functions described in the Update Documentation 6_ Media Warranty Oracle warrants the types, dlakettee or other medic will be free of defects in materials and Werl msnehlp Under normal use fey 99 deya ham delivery. C. SeMcee Warranty Oracle warrants that Ito Technical Support services will be Performed opneh tem wah generally accepted Industry standards_ This warranty shall be valid for 90 days from performance of Technical Support servieee, 0. Limitations on Waranties PEOPLESOFT SALES SACRAMENTO * ** 650 633 3840 NO.141 000 Tedrsied Seppc t 9ereices Agreement 2 1 N0.9366 P 5/73 THE WARRANTIES ABOVE ARE EXCLUSIVE AND IN LIEU OF AU. OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Oracle does not warrant that the Updates will operate in combinations other than as specified in the Documentation or that the operation of the Updates will be uninterrupted or error free. a.3. Exclusive Reatedle■ For any breach of the w eenteinod In r$ootlen 4,2 above, Customer's exclusive remedy, and Ofaele'a entire liability, shall bat A For Updates The correction of errors that cause the breech of warranty, or if Oracle Is unable to make the Update operate es warranted, Customer shall be entitled to recover the Technical support SCMeee fees paid to Oracle for the applicable Update during the current su pp year B. Fo r Medi The replacement of detective media returned within 80 days of delivery. C. For Services The rsperfermanee of the services, or if Oracle is unable to perform the services as warranted, Ouatorner enall be entitled To recover the fees pale to Oracle for the unsatisfactory services, V, Payment 9,4. Invoking and Payment All fees hail be due and payable 30 dew; from the invoice data. Any amounts payable by Customer hereunder which remain unpald after the due date shall be subject to late charge equal to 1.6% per month from the due date until such amount le paid. Customer egress to pay applicable media end chipping charges, Customer shall Issue a p1r'chase order, or alternative document exceptable to Oracle, on or before the Effective Date of the eppllceble Order Form, 5.2. Tatiee The Technical Support wrvices fees listed In the Price List do not include taxes; If Oracle to required le pay 15180, use property, value -added or other taxes based on the llaalees or services granted under this Agreement or on Customer's idea of UFIdatee or services, theft such tsetse shall be billed to and paid by Customer. This Section shall net apply to tames based en Oracle's Income: VI. GENERAL, TERMS 6.1. Nondlealeeud By claw of title Agreement, the parties may have accesa ID Infermtitlen Mat is confidential to one another ("Confidential Information "). Confidential Information matt pe limited to the Updates, the terms end pricing under thls Agfeetnent, and all Informstlan cleerIY identified es eCnfldendhl. A party's OOntdefitlel Information shell not Include Information that (e) Is or beeemea a part of the peblio domain through no set or emleelen of the other patty; (b) was in the other pafWl lawful pessualon prior to the disclosure and had net been oatsined by the other party either directly er indirectly from the disclosing party; (o) Is Iswfu9y Oracle Corporatism 05%07/98 11:35 x "A11729 .1998 4 :12AM Hitt. Ly, lyyd 7:LtlAh1 disdetred to the ether party by is third party without restriction on dieeloeure; or (d) Is independently developed by the other party. Customer shall not disclose the results of any beneemerk testa of the Programs to any third party without Oracle's prior written approval. The parties agree to held each other's Confidential Information In confidence during the term of this Agreement and for a period of two years alter termination of thls Agreement. The parties agree, that unless required by law, not to malt i' r l others Confidential Information available in to any third party For any purpose it`ll Ildi n the implementation of this Agreement o ral t4 i�l agreed dental to take all reasonable steps to ensu Irlformatlen is not dlacloeed or by its employees or agents in violation of a 1e 'a of this Agreement. 9.2. Governing Law This Agreement, arid all matters arising out of or relating to this Agreement, shall be governed by the Bows of the State of California. B .S. Jurisdiction Any legal anion or proceeding relating to this Agreement shall be inetltuted In any state or federal court In flan Francisco or San Mateo County, California. Oracle and 0i/sterner agree to submit to the 1urladiotlon of, end agree that venua le proper in theta courts In any such legal action er pyooeeding. • NotAce All netlses, including notices of address change, required to be sent hereunder shall be In writing and shall be deemed to have been given when mailed by first class mail to the first aderase Bated In the relevant order Form (if to Customer) or to the Oracle address an the order Form (if to Oracle). To expedite order processipg, Customer agrees that Oracle may treat documents faxed by customer to Oracle ad original documents; nevertheless, slthaf party may risque. the other party to exchange original signed documents. 6.S. Limitation 61 LtabiliKY In no event shell either party ire liable for any indirect, Incidental, special or consequential damages, or damages for lose of profits. revenue, dale or use, incurred by farther party Or any third party, whether In an action In eehtrect or tort. even If the ether parry hart been advised of the The Effetelve Dale of this Agreement shall be 10 Apfll, 1999 executed by By: Name: Title: Mena,: PEOPLESOFT SRLES SACRAMENTO* ** • 650 633 38411 PEOPLE SOFT K, TEXAS Authe • Sig u ,e CHReLgs CuI.PE MAyok. 01)4 ;T%' 7Z Oracle is a registered Nademerk of Owed* Corporation. T sbniesl Support Services Aptacotea 3 NU. 141 1)119 NO, 9366 P, 66 possibility of such damaged, Oracle's ItaDillty for damages hereunder shall In no event exceed the amount of fees paid by Customer under this Agreement during the twelve (12) month period prior to the data the applicable Claim arose, The provlsicns of this Agreement allocate the riebb Under this Agreement between Oracle and Customer. Oracle's pricing renecta thls allocation of risk and the limitation of liability spavined herein. 6.6" Severability In the event any portion of this Agreement is held to be invalid or unenfaroeable, the remaining terms of this Agreement will remeln in full faros. 6.7. Waiver The waiver by either party of any default or breach of this Agreement shall not 1Qnethute a warier of any other 6f subsequent default or breach, Except for actions for nonpayment or breach of oracle's proprietary nghta, In the Prograrpa, no aetibn, regardless of form, arhing out of this Agreement may be brought by either party more then two years otter the cause of action has accrued, 9.9. Export Administration Customer agrees to comply fully with all relevant export laWS end regulations of the United States C0xpo6 Laws`) to assure that neither the Programs, the Updates. nor any direct product thereof are (1) (exported, directly or Indirectly, in violation of Export Lava; or (Z) are Intended to be used for any purposes prohibited by the Export taws, Including, Without limitation, nuclear, ehemicel, or biological weapons proliferation. 6.9. Entire Agreement This Agreement constitutes the complete agreement between Inc parties and superseded all prior Of contemporaneous agreements or representations, welter, or oral, concerning the subject mater of thle Agreement, Tills Agreement may not jee modified or amended except In a writing signed by a duly authorteed representutive of each party; no other sit, document, usage or custom shall be deemed to amend or modify this Agreement. It Is expressly agreed that the terms of this Agreement and any Order Form shall supersede the terms in any Customer purchase order or other ordering document. Executed by ORACLE CO • RATIO BY• • ✓�, i wi . ,I � ort'ud s nature Name; Title Address: 900 Oracle Parkway, Redwood City, CA Oracle Corporation and service for the Financial Department's computer systems, and WHEREAS,PeopleSoft USA, Inc. has submitted an agreement to provide the needed services, and WHEREAS, the City Council desires to enter into said agreement with PeopleSoft USA, Inc., subject to the City Manager's and City Attorney's approval of the final language and terms, Now Therefore BE IT RESOLVED BY THE COUNCIL OF THE CITY OF ROUND ROCK, TEXAS, That the Mayor is hereby authorized and directed to execute on behalf of the City, subject to the City Manager's and City Attorney's approval of the final language and terms, an agreement with PeopleSoft USA, Inc. for computer software licensing and service for the Financial Department's computer systems, a copy of said agreement being attached hereto and incorporated herein for all purposes. The City Council hereby finds and declares that written notice of the date, hour, place and subject of the meeting at which this Resolution was adopted was posted and that such meeting was open to the public as required by law at all times during which this Resolution and the subject matter hereof were discussed, considered and formally acted upon, all as required by the Open Meetings Act, Chapter 551, Texas Government Code, as amended, and the Act. RESOLUTION NO. R- 98- 04- 09 -10C2 WHEREAS, the City has a need for computer software licensing K:\ WPDOCS \RESOLOTI \RO0409C3.WPD /sCg ATTEST: RESOLVED this 9th day of April, 1/98. JOANNE -PAID, City Secret jy C/ €�sruE mgenkez, 2 . � 1 CHARLES CULP PYE'R, Mayor City of Round Rock, Texas TERMS AND 1. LICENSE 1.1 PeopleSoft grants Licensee a perpetual, non - exclusive, non - transferable license to use the licensed number of copies of Software, solely for Licensee's internal data processing operations on the corresponding number of Servers located at the Site(s) specified in the Schedule(s). Licensee shall use any third party software products or modules provided by PeopleSoft solely with PeopleSoft Software. 1.2 Licensee may: a. use the Software temporarily on a back -up machine in the event that the Server is inoperable; b. make a reasonable number of copies of the Software, solely for archive or emergency back -up purposes and/or disaster recovery testing purposes; and c. modify or merge the Software with other software, with the understanding that any modifications, however extensive, shall not diminish PeopleSoft's title or interest in the Software. 1.3 PeopleSoft shall provide Licensee with the licensed number of copies of the Software and Documentation only as specified in the applicable Schedule. Licensee may make a reasonable number of copies of Documentation solely for Licensee's internal use with the Software provided all copyright notices are reproduced, 2. LICENSE EXCLUSIONS 2.1 Except as expressly authorized herein, Licensee shall not: a. Copy the Software; b. Cause or permit reverse compilation or reverse assembly of all or any portion of the Software; c. Distribute, disclose, market, rent, lease or transfer to any third party any portion of the Software (including PeopleTools) or the Documentation, or use the Software or Documentation in any service bureau arrangement, facility management, or third party training; d. Disclose the results of Software performance benchmarks to any third party without PeopleSoft's prior written consent; e. Transfer the Software to a different database platform without the prior written consent of PeopleSoft (such consent shall not be unreasonably withheld) and payment of any additional fees that may be due; Transfer the Software to a different location without providing prior written notice to PeopleSoft; Export the Software in violation of U.S. Department of Commerce export administration regulations; and h Use PeopleTools or third party software provided by PeopleSoft, except solely in conjunction with the licensed PeopleSoft applications. f. 5. 2.2No license, right, or interest in any PeopleSoft trademark, trade name, or service mark is granted hereunder. 3. FEES AND PAYMENT TERMS SOFTWARE LICENSE AND SERVICES AGREEMENT This Agreement is made as of the Effective Date by and between PeopleSoft USA, Inc. ( "PcopleSoft "), a California corpora 4305 Hacienda Drive, P.O. Box 9055, Pleasanton, California 94566 and City of Round Rock, Texas( "Licensee "), on having an office at CONDITIONS 3.1 Licensee shall pay PeopleSoft the fees as specified in each applicable Schedule. 3.2 Unless Licensee provides PcopleSoft with a valid tax exemption or direct pay certificate, Licensee is responsible for all taxes, duties and customs fees concerning the Software and/or services, excluding taxes based on PeopleSoft's income. Overdue payments shall bear interest at the lesser of twelve percent (12 %) per annum or the maximum rate allowed under applicable law. 3.3 The license fee for the Software is based upon Iicensee's representations concerning pricing metrics of operation, as set forth in the Schedule(s). PeopleSoft reserves the right to assess additional license fees if the pricing metrics of operation are enlarged beyond the scope which formed the basis for the license fees. 3.4 On an annual basis PeopleSoft shall provide Licensee with a statement listing the applicable pricing metrics for which the Software is licensed. Licensee shall provide PeopleSoft with a signed certification of such statement either (a) confirming that the Software is being used in conformance with the applicable License; or (b) providing PcopleSoft with corrected figures. If Licensee provides PeopleSoft with corrected figures, PeopleSoft shall invoice Licensee for the applicable fees for any increase beyond the applicable pricing metrics licensed. Should Licensee fail to pay the applicable fees for any increase, such failure shall be a breach of this Agreement. 3.5 PeopleSoft reserves the right to audit Licensee's use of the Software no more than once annually at PeopleSoft's expense All audits shall be conducted during regular business hours at Licensee's site and shall not unreasonably interfere with Licensee's business activities. PeopleSoft shall schedule any audits at least fifteen (15) days in advance. 4. TITLE AND PROTECTION 4.1. PeopleSoft (or its third -party providers) retains title to all portions of the Software and any copies thereof. PeopleSoft retains title to all modifications created by Licensee as a derivative work, but Licensee shall have a perpetual, royalty free license to use such modifications in conjunction with the Software in accordance with this Agreement. Licensee may share modifications with other PeopleSoft customers only through PeopleSoft Customer Connection, subject to PeopleSoft's right to modify and monitor modifications distributed through PeopleSoft Customer Connection. Except as stated above, Licensee shall have no rights to market or distribute modifications. PeopleSoft shall have no obligation to support Licensee created modifications or third party modifications. Licensee is not obligated to disclose modifications to PeopleSoft. 4.2 Title to the physical media for the Software vests in Licensee upon delivery. PeopleSoft represents that the Software contains valuable proprietary information. Licensee shall not disclose the Software to anyone other than those of its employees or consultants under nondisclosure obligation who have a need to access the Software for purposes consistent with this Agreement. This section shall not prohibit Licensee from giving third parties access to the Software through the Internet or other means, such as a SLA961 page 1 of 4 kiosk.. if such access: (i) does not include installation of any part of the Software upon the third party's computer; (ii) does not give the third party any ability to copy the Software; and (iii) does not give the third party any access to the Software's source code. Each full or partial copy of the Software made by Licensee shall have all copyright and proprietary information notices as affixed to the original_ 4.3 The Software was developed at private expense, is commercial, and is published and copyrighted. If Licensee is an agency of the United States Government or licensing the Software for operation on behalf of the United States Government, the Software is transferred to Licensee with rights no greater than those set forth at Federal Acquisition Regulation 52.227 -19(c) [or DEAR 252.227- 7013(c)(1) if the transfer is to a defense - related agency] or subsequent citation. 5. PATENT AND COPYRIGHT INDEMNITY PeopleSoft shall indemnify and defend Licensee against any claims that the Software infringes any United States or Canadian patent or copyright: provided that PeopleSoft is given prompt notice of such claim and is given information, reasonable assistance, and sole authority to defend or settle the claim_ In the defense or settlement of the claim, PeopleSoft shall, in its reasonable judgment and at its option and expense: (i) obtain for Licensee the right to continue using the Software; (ii) replace or modify the Software so that it becomes noninfringing while giving equivalent performance; or (iii) if PeopleSoft cannot obtain the remedies in (i) or (ii) as its sole obligation, terminate the license for the infringing Software and upon receipt of the infringing Software, retum only the license fees paid by Licensee for such Software, prorated over a five year term from the applicable Schedule Effective Date. PeopleSoft shall have no liability to indemnify or defend Licensee to the extent the alleged infringement is based on: (i) a modification of the Software by anyone other than PeopleSoft, or (ii) use of the Software other than in accordance with the Documentation. 6. DEFAULT AND '1E RMINATION 6.1 An event of default is_ (i) a failure by either party to comply with any material obligation under this Agreement; and (n) such non - compliance remains uncured for more than thirty (30) days after receipt of written notice thereof. 6.2 If an event of default occurs, the nondefaulting party, in addition to any other rights available to it under law or equity, may ternlnate this Agreement and all licenses granted hereunder by written notice to the defaulting party. Except as otherwise specifically stated herein, remedies shall be cumulative and there shall be no obligation to exercise a particular remedy. 6.3 Within fifteen (15) days after termination of this Agreement, Licensee shall certify in writing to PeopleSoft that all copies of the Software in any form, including partial copies within modified versions, have been destroyed or returned to PeopleSoft. 7. LIMITED WARRANTY 7.1 PeopleSoft warrants that it has title to the Software and/or the authority to grant licenses to use the third party software. PeopleSoft warrants that the Software will perform substantially in accordance with the Documentation for a period of one (1) year from the date of initial installation and that the Software media is free from material defects. PeopleSoft does not warrant that the Software is error -free. PeopleSoft's sole obligation is limited to SLA961 repair or replacement of the defective Software in a timely manner, provided Licensee notifies PeopleSoft of the deficiency within the one -year period and provided Licensee has installed all Software updates provided pursuant to PeopleSoft's Software Support Services. PEOPLESOFT DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE. S. LIMITATION O LIABILITY EXCEPT FOR VIOLATIONS OF PEOPLESOFT'S INTET.LECTUAL OR PROPRIETARY RIGHTS, NEITHER PARTY WILL BL LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST DATA OR LOST PROFITS, HOWEVER ARISING, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCLUDING DAMAGES INCURRED UNDER THE ARTICLE ENTITLED "PATENT AND COPYRIGHT INDEMNITY" AND EXCEPT FOR CLAIMS FOR BODILY INJURY OR TANGIBLE PROPERTY DAMAGE TO TIC'. EXTENT CAUSED BY PEOPLESOFT. PEOPLESOFT'S LIABILITY FOR DAMAGES UNDER THIS AGREEMENT SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY LICENSEE TO PEOPLESOFT FOR THE SOFTWARE OR TI SERVICES AS TO WI 1'HE CLAIM AROSE_ TIIE PARTIES AGREF. TO THE ALLOCATION OF LIABILITY RISK SET FORTH IN THIS SECTION. 9. SOFTWARE SUPPORT SERVICES TERMS AND CONDITIONS For a period of one year, commencing on the Schedule Effective Date, PeopleSoft shall provide Licensee with one (1) year of Software support services as described in PeopleSoft's standard Software Support Services Terms and Conditions. After the first year, Licensee may elect to acquire Software Support Services pursuant to the then current terms and conditions by paying PeopleSoft the fees stated in the applicable Schedule. 10. ON - SITE SUPPORT HAYS PeopleSoft shall provide Licensee with a PeopleSoft consultant for support for the Software at the Site only as set forth in the Schedule. For a period of six (6) months from the Schedule Effective Date, support days not used during the installation phase may be used for other implementation support pursuant to PeopleSoft's then - current consulting rates. Licensee shall reimburse PeopleSoft for all reasonable travel and living expenses associated with any installation and support. 11. TRAINING PeopleSoft shall provide Licensee with the number of training units set forth in the Schedule for use at a PeopleSoft Training Facility. Licensee may use training units for training at Licensee's site only as the parties mutually agree in writing. Licensee must use these training units within one (1) year from the Schedule Effective Date. 12. NOTICES All notices shall be in writing and sent by registered mail, overnight mail, courier, or transmitted by facsimile (if confirmed by such mailing), to the addresses indicated on the first page of this Agreement, or such other address as either party may indicate by at least ten (10) days prior written notice to the other party. Notices to page of PeopleSoft shall be sent to the attention of PeopleSoft I,egal with a copy to Licensee's assigned account manager. 13. ASSIGNMENT Licensee may not assign this Agreement (by operation of law or otherwise) or sublicense the Software without the prior tirillen consent of PeopleSoft, and any prohibited assignment or sublicense shall he null and void_ 14. NONDISCLOSURE OBLIGATION 14.1 The terms, conditions, pricing and any other information clearly marked "confidential" under this Agreement are confidential and shall not be disclosed, orally or in writing by Licensee to any third party without the prior written consent of PeopleSoft. If Licensee is a governmental entity subject to disclosure obligations under the United States Freedom of Information act or similar statute or regulation, Licensee agrees that the terms, conditions, and pricing under this Agreement will be disclosed only pursuant to requests made in accordance with the relevant statute or regulation, and that any other information clearly marked "confidential" under this Agreement shall be treated as information identified by PeopleSoft as confidential, trade secret, commercially sensitive information, and will not be disclosed without affording PeopleSoft a full opportunity to establish that such information is exempt from the disclosure obligation. 14.2 Licensee shall protect the Software with at least the same degree of care and confidentiality, but not less than a reasonable standard of care, which Licensee utilizes for Licensee information that it does not wish disclosed to the public. Licensee may provide access to and use of the Software only to those third parties that: (i) provide services to Licensee concerning Licensee's use of the Software; (ii) have a need to use and access the Software; and (iii) have agreed to substantially similar non- disclosure obligations imposed by Licensee as those contained herein. This Agreement imposes no obligation upon Licensee with respect to PeopleSoft's confidential information which Licensee can establish by legally sufficient evidence: (a) was in the possession of, or was rightfully known by Licensee without an obligation to maintain its confidentiality prior to receipt from PeopleSoft; (b) is or becomes generally known to the public without violation of this Agreement; (c) is obtained by Licensee in good faith from a third party having the right to disclose it without an obligation on confidentiality; or (d) is independently developed by Licensee without the participation of individuals who have had access to PeopleSoft's confidential information. Licensee may disclose confidential information if so required by law, provided that Licensee notifies PeopleSoft of such requirement prior to disclosure, and provided further that PeopleSoft may (i) require Licensee to request the appropriate court or governmental body to seal the record that shall contain such confidential information; and/or (ii) assume responsibility for responding to and defending such requests for disclosure of the confidential information_ 15. GENERAI. This Agreement is made in and shall be governed by the laws of the State of California, excluding choice of law principles. Venue shall be in San Francisco, California. The section headings herein are provided for convenience only and have no substantive effect on the construction of this Agreement. No purchase order or other ordering document that purports to modify or supplement the printed text of this Agreement or any Schedule shall add to or vary the terns of this Agreement. All such proposed variations or additions (whether submitted by PeopleSoft or Licensee) are objected to and deemed material unless agreed to in writing. Except for Licensee's obligation to pay PeopleSoft, neither party shall be liable for any failure to perform due to causes beyond its reasonable control_ if any provision of this Agreement is held to be unenforceable, this Agreement shall be construed without such provision_ The failure by a party to exercise any right hereunder shall not operate as a waiver of such party's right to exercise such right or any other right in the future, Except for actions for non- payment or breach of PeopleSoft's proprietary rights in the Software, no action, regardless of form, arising out of this Agreement may he brought by either party more than one year after the cause of action has accrued. This Agreement may be amended only by a written document executed by a duly authorized representative of each of the parties. This Agreement may be executed in counterparts. To expedite order processing, Transmitted Copies are considered documents equivalent to original documents, however Licensee agrees to provide PeopleSoft with one fully executed original Agreement and applicable Schedule(s). This Agreement and the Schedule(s) (`Agreement ") constitute the entire agreement between the parties concerning Licensee's acquisition and use of the Software. This Agreement replaces and supersedes any prior verbal or written understandings, cornrnunications, and representations between the parties. This Agreement may be executed in counterparts, which taken together shall be considered original. 16. DEFINITIONS "Documentation" means only technical publications relating to the use of the Software, such as reference, user, installation, systems administrator and technical guides, delivered by PeopleSoft to Licensee. "PeopleTools" means the underlying architecture from which the Software is designed, and includes software application programming tools and code. SLA96I page 3 of 4 " Schedule(s)" means the independent Software product schedule(s) executed by the parties and Support Services schedule(s) referencing this Agreement. Each Schedule is a separate and independent contractual obligation from any other Schedule. Agreement Effective Date and Schedule Effective Dale(s) may differ. "Server" means a single database or file server that may be accessed by a network of personal computers as set forth in the applicable Schedule. "Site" means a specific, physical location of Licensee's Server as set forth in the applicable Schedule. "Software" means all or any portion of the then commercially available U.S. or Canadian version of the binary computer software The Effective Date is 1998 CITY OF ROUND ROCK (Authorized Signature) (Name/Title) (Name /Title) programs and enhancements thereto, (including corresponding source code) and Documentation delivered by PcopleSoft to Licensee (or subsequently made by Iicensee with PeopleSofl's prior written consent), as listed in the applicable Schedule. Software includes the third -party software only as specified in the Schedule. Software does not include source code to PeopleTools. Unless specifically stated otherwise, all Software is delivered to Licensee only if and when generally commercially available. "Transmitted Copies" means this Agreement, Schedules and other ordering documents that are (i) copied or reproduced and transmitted via photocopy, facsimile or process that accurately transmits the original documents, and (ii) accepted by PeopleSoR_ PEOPLESOFT USA, UNC. (Authorized Signature) SLA96I page 4 of SCHEDULE 1 TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT This independent Schedule is made as of , 1998 ( "Schedule Effective Date") by and between PeopleSoft USA, Inc. ( "PeopleSoft ") and City of Round Rock, Texas ( "Licensee "). This Schedule is part of the Software License and Services Agreement between the parties dated , 1998 ( "Agreement "). PeopleSoft's standard Software Support Services Terms and Conditions shall be a part of this Schedule provided Licensee is receiving Software Support Services. Capitalized terms used herein shall have the same meaning ascribed to them in the Agreement. Handwritten or typewritten text (other than information which is specifically called for in the spaces provided) which purports to modify or supplement the printed text of this Schedule shall have no effect and shall not add to or vary the terms of the Agreement. All such additions (whether submitted by Licensee or PeopleSoft) are objectionable and deemed material, unless initialed by both parties. ACCEPTED BY: ACCEPTED BY: CITY OF ROUND ROCK PEOPLESOFT USA, INC. Authorized Signature Authorized Signature Printed Name and Title PeopleSoft Financials for Public Sector: General Ledger (Public Sector) Payablcs (Public Sector) Asset Management (Public Sector) Budgets (Public Sector) Purchasing (Public Sector) 1 1 1 1 1 Subtotal Page 1: Subtotal Page 2: TOTAL FEES: Revised July 1996 Page 1 SOFTWARE Production Copied Printed Name and Title License Fee Not separately priced Not separately priced Not separately priced Not separately priced Not separately priced 8265,000.00 Not separately priced 8265,000.00 VOID IF EXECUTED AFTER APRIL30, 1998 Database Version: Oracle 1 Operating System: NT 1 Hardware Model: Software is licensed for use in the United States using only the United States version of the Software. I Licensee's license includes the right to make up to the designated number of production copies on one database, one application, one test & development, and one Internet server at Licensee's site.. Licensee will receive a single physical set of the software applications for this purpose. Depending on the Database Version licensed, Licensee receives the applicable items listed below: PeopleTools - Restricted Development Training Units On -Site Installation Support Days Documentation for third party software Documentation for PeopleSoft Software tv. 1 47 up to 4 1 1 CD -ROM Quantity One copy shipped; right to use on unlimited number of workstations in conjunction with Software on this Schedule. One copy shipped; right to use on unlimited number of servers in conjunction with Software on this Schedule 5 users Subtotal of Page 2: Not separately priced 1. Specific Licensed Use: Licensee's use is limited to the uses described below. License fee is based on the following, and will be subject to increases if Licensee exceeds any of the parameters stated below or uses the software in an additional country. Software /Service Workstation Access (includes base application access, PS /nVision, Workstation SQR, Query Link). Server SQR Cognos Powerplay ADDITIONAL SOFTWARE / SERVICES Manufacturer PeopleSoft USA. Inc. Sybasc, Inc./ SQRIBE Technologies Crystal Computer Services Sybase, Inc./ SQRIBE Technologies Cognos Territory Software (indicate global or local version Annual budget (for for each Country /Region) Financials) United States Financials for Public Sector on this Schedule $ 70 million VOID IF EXECUTED AFTER APRIL 30. 199 Fee Not separately priced Not separately priced Not separately priced 2. Expansion of Licensed Use: PeopleSoft will assess additional license fees for increases unrelated to any merger or acquisition as follows: No additional license fee will be assessed for Financials products on this Schedule if budget does not increase by more than $ 100 million in additional annual budget. Thereafter, PeopleSoft's assessment of additional license fees will be in accordance with PeopleSoft's then- current policy. In the event of any growth related to a merger or acquisition, PeopleSoft's assessment of additional license fees will be in accordance with PeopleSoft's then- current policy. If Licensee wishes to expand licensed use to additional countries, such expansion shall require a mutually executed addendum or amendment to the Software License and Services Agreement. Under no circumstance is a PeopleSoft Account Manager authorized to expand licensed use. 2 PeopleTools for Restricted Development shall be used by Licensee to develop add -on functionality only to the licensed PeopleSoft Software application modules. 3 One (1) Training Unit is one day in class for one student. 4 One (1) Installation Support Day is equivalent to an eight (8) hour work day. If PeopleSoft is unable to complete installation in days due to delays occasioned by Licensee, Licensee may purchase additional installation support at PeopleSoft's commercial rates. Licensee is responsible for the reasonable travel and living expenses incurred by PeopleSoft for all on -site installation support. Unless otherwise indicated, PeopleSoft's obligation to install the software is limited to installation on a single server at a single site. 5 Cognos "users" are individual users, not concurrent users. Revised July 1996 Page 2 VOID IF EXECUTED AFTER APRIL 30, 1998 3. Payment Terms: Licensee shall pay PeopleSoft fifty (50 %) percent of the license fees on the Schedule Effective Date, twenty -five (25 %) percent upon the earlier of the Software installation or sixty(60) days from the Schedule Effective Date and twenty five (25 %) percent ninety (90) days from the Schedule Effective Date. Unless otherwise stated in this Schedule, the fees specified herein are non - cancelable and non - refundable. All fees are payable in U.S. dollars and shall be sent to the attention of PeopleSoft's Accounts Receivable Department. 4. Designated initial Software Support Site(s): Licensee shall receive software support for a single production system associated with the following site(s): Support Site Associated Countries/Regions City of Round Rock Texas Unless otherwise specified, support services are provided on a centralized basis through a PeopleSoft support center in the United States. Licensee shall designate a central support team for each supported sire. Only members of Licensee's central support team shall be authorized to request support services from PeopleSoft. PeopleSoft shall designate an account manager or managers for each support site. Local support shall consist of any support not provided at a central support site and shall not be included as part of Support Services. Licensee shall contract for local support at the then current list price. In the event that Licensee licenses the Software in a country or region not designated on this Schedule, support for such additional license shall be acquired separately at the then current local Country list price. 5. Software Support Services Renewal Terms: One (1) year after the Schedule Effective Date, Licensee may elect to continue Software Support Services for the following year by paying PeopleSoft an annual Support Services fee of seventeen (17 %) percent of the net license fee paid by Licensee for the applicable Software listed on this Schedule. For three years thereafter, Licensee may elect to continue Software Support Services by paying PeopleSoft an amount up to the then- current Support Services fee, provided Licensee's support services fee obligation will not increase more than ten (10 %) percent per year over the prior year's fee. Thereafter, Licensee may elect to continue Software Support Services for the following year by paying PeopleSoft the then- current annual Support Services fee, or in accordance with a fixed fee schedule of no greater than three year's duration as mutually agreed by PeopleSoft and Licensee. If Licensee expands use through growth, licensing additional software, or by using the licensed software in additional countries, PeopleSoft shall be entitled to assess an additional Support Services Fees, in accordance with PeopleSoft's then - current pricing policy to reflect that expanded use. Since the Support Services term and conditions are implicitly renewable year to year, it is possible that a particular hardware, database, and operating system configuration will fail to achieve or maintain strong market demand to enable PeopleSoft to economically provide on -going Support Services on a long -term multi -year basis. In such a situation, PeopleSoft will provide Licensee with at least twelve months written notice of its intent to cease support on such a configuration. In the event PeopleSoft ceases support on a configuration, PeopleSoft shall work with Licensee to identify a migration path to a configuration then supported by PeopleSoft. PeopleSoft will offer Software Support Services to Licensee at its then - current terms to Licensee for at least five years from Schedule Effective Date, assuming that Licensee maintains Software Support Services continuously throughout the period, is using a then- supported version of the system, and pays for Software Support Services. 6. Texas -Based Installer Preferred: The parties agree that they will work together to minimize the reimbursable travel costs associated with installation, and that they will make a good faith effort to utilize a Texas - based installer to reduce travel costs. 7. Acceptance: Licensee shall have a period of sixty (60) days commencing on the installation date of the Software licensed pursuant to this Schedule to test that such Software operates substantially in accordance with the Documentation ( "Acceptance Period "). Licensee shall notify PeopleSoft of any Nonconformities during the Acceptance Period ( "Nonconformance List ") by providing in writing, a list of Nonconformities, such list to be received by PeopleSoft during the Acceptance Period. Upon receipt of the Nonconformance List, PeopleSoft shall Revised July 1996 Page 3 SHIPPING INFORMATION BILLING INFORMATION SUPPORT SITE INFORMATION Cindy Demers Cindy Demers Cindy Demers City of Round Rock City of Round Rock City of Round Rock 221 E. Main Street 221 E. Main Street 221 E. Main Street Round Rock TX 78664 Round Rock, TX 78664 Round Rock, TX 78664 Phone: 512- 218 -5435 Phone: 512- 218 -5435 Phone: 512- 218 -5435 Fax: 512- 218 -5442 Fax: 512 -218 -5442 Fax: 512- 218 -5442 VOID IF EXECUTED AFTER APRIL 30, I99'8 have a period of thirty (30) days ( "Cure Period ") to repair any Nonconformities listed on the Nonconformance List at its own expense, such that such Software affected by the Nonconformity operates substantially in accordance with the Documentation. Notwithstanding anything herein to the contrary, in no event shall acceptance ("Acceptance') be postponed beyond (datc five months from schedule effective date) ("Final Date "). Upon: (i) Licensee's delivery to PeopleSoft of written notice of Acceptance; or (ii) conclusion of the Acceptance Period, if Licensee has not notified and provided to PeopleSoft a list of Nonconformities; such Software shall be deemed to have reached Acceptance. if Acceptance has not been deemed to have occurred, and Nonconfonnities listed on a Nonconformance List have not been resolved on the Final Date, Licensee shall have the option of terminating this Agreement by notifying PeopleSoft in writing of its intent to terminate the Agreement on or before the Final Date, and, upon receipt of such Software by PeopleSoft, receiving the license fees paid to PeopleSoft. "Nonconformities" shall mean a material failure of the Software licensed pursuant to this Schedule, or any component thereof, to conform to the Documentation. 8. Definitions: The following terms have the indicated definitions "Annual Budget" includes funding from all sources. including grants and endowments. Revised July 1996 Page 4 Software Support Services Terms and Conditions Software Support Services Terms and Conditions ("Support Services') are referenced in and incorporated into the Agreement between PeopleSoft and Licensee. Upon reasonable notice, PeopleSoft reserves the right to modify the terms and conditions of Support Services on an annual basis to reflect current market conditions. 1. Coverage PeopleSoft provides Licensee with Support Services for the Software for the single, central Site set forth in the applicable Schedule in consideration of Licensee's payment of the applicable Support Services fees to PeopleSoft. Only designated Licensee employees may contact PeopleSoft for the provision of Support Services. Licensee may acquire Support Services for additional Licensee sites by paying PeopleSoft the applicable annual secondary site Support Services fee. 2. Software Maintenance The following technical and functional improvements will be issued periodically by PeopleSoft to improve Software operations: a. Fixes to Errors; b. Updates; and c_ Enhancements contained within new releases. 3. Priority Level of Errors Licensee shall report an Error and provide PeopleSoft with Licensee's categorization of the Error. PeopleSoft shall reasonably and conclusively determine the priority level of Error and will respond in accordance with the following protocols: • Priority A: PeopleSoft promptly initiates the following procedures: (1) assign PeopleSoft specialist(s) to correct the Error; (2) provide ongoing communication on the status of the correction; and (3) immediately begin CO provide a Workaround or a Fix. Priority B: (I) PeopleSoft assigns a PeopleSoft specialist to commence correction of Error; and (2) provide escalation procedures as reasonably determined by PeopleSoft support staff. PeopleSoft exercises all commercially reasonable efforts to include the Fix for the Error in the next Software maintenance release. Priority C: PeopleSoft may include the Fix for the Error in the next major Software release. 4. Telephone Support PeopleSoft provides telephone support concerning installation and use of the Software. Except for designated holidays, standard telephone support hours are Monday through Friday, 4:00 a.m. to 6 :30 p.m., Pacific Time. Telephone Support is also available 24 -hours a day. 7 -days a week for in- production customers who need to resolve critical production problems outside of normal support hours. 5. Account Manager PeopleSoft assigns an account manager to assist with the on -going support relationship between PeopleSoft and Licensee. Licensee will reimburse PeopleSoft for the reasonable travel and living expenses of the account manager for on -Site support activity. 6. Customer Connection a The PeopleSoft Customer Connection system is an on -line, self - service system which features postings by PeopleSoft and PeopleSoft Software users regarding technical and non - technical topics of interest. Licensee may access Software Support Services Terms and Conditions Page of 3 Rev. 1/98 PeopleSoft Customer Connection via the Intemet. At Licensee's expense, Licensee is responsible for independently acquiring appropriate Internet access. b. All Software maintenance releases and Fixes to the Software may be delivered to Licensee through PeopleSoft Customer Connection. or by mail from PeopleSoft upon written request by Licensee. All information specified in Customer Connection by PeopleSoft is confidential and proprietary to PeopleSoft and shall only be used in connection with Licensees use of the Software and informational communications with other PeopleSoft Customer Connection participants. PeopleSoft reserves the right to modify information posted to PeopleSoft Customer Connection. PeopleSoft shall have the right to publish and distribute only through PeopleSoft Customer Connection in all languages and in association with Licensee's name any material or software programs provided by Licensee to Customer Connection. Licensee shall not use PeopleSoft Customer Connection for advertising or public relations purposes and shall only submit information to PeopleSoft Customer Connection which is owned by Licensee or which Li censee has third party permission to submit to PeopleSoft Customer Connection for use by all other PeopleSoft Customer Connection users. c. In the interest of diminishing exposure to software viruses, PeopleSoft tests and scans for software viruses all information entered by PeopleSoft prior to submission of information to PeopleSoft Customer Connection. Licensee shall also use a reliable virus detection system on any software or information posted to PeopleSoft Customer Connection, utilize back -up procedures, monitor access to PeopleSoft Customer Connection, promptly notify PeopleSoft of any virus detected within Licensees systems associated with PeopleSoft Customer Connection and generally exercise a reasonable degree of caution when utilizing information from PeopleSoft Customer Connection. PeopleSoft does not warrant that Customer Connection will operate without interruption or without errors. PeopleSoft reserves the right to modify or suspend PeopleSoft Customer Connection service in connection with PeopleSoft's provision for Support Services. PeopleSoft assumes no responsibility for anything posted by anyone other than PeopleSoft, including, but not limited to, information about PeopleSoft software or modification code or portions thereof. 7. Fees The first year of Support Services for the Sire is included in the Software license fee; thereafter, in the event Licensee elects to continue to receive Support Services, Licensee shall pay PeopleSoft the annual Support Services fee as set forth in the applicable Schedule. Support Services are billed on an annual basis. payable in advance. Licensee shall be responsible for all taxes associated with Support Services, exclusive of taxes based on PeopleSoft's income. Licensee's payment shall be due within thirty (30) days of receipt of the PeopleSoft invoice. Should Licensee elect not to renew Support Services and subsequently request Support Services, PeopleSoft shall reinstate Support Services only after Licensee pays PeopleSoft the annual then current fee plus all cumulative fees that would have been payable had Licensee not suspended Support Services. 8. Term and Termination Unless otherwise expressly set forth in the Agreement, Support Services shall be provided for a period of one (1) year from the Schedule Effective Date, and shall be extended each additional year unless terminated by either party. Each one (1) year term shall commence on the anniversary of the Schedule Effective Date. Either party may terminate the Support Services provisions at the end of the original term or at the end of any renewal term by giving the other party written notice at least ninety (90) days prior to the end of any term. In the event Licensee fails to make payment pursuant to the section titled "Fees ", or in the event Licensee breaches the Support Services provisions and such breach has not been cured within thirty (30) days of written receipt of notice of breach, PeopleSoft may suspend or cancel Support Services. 9. Exclusions Software Support Services 7'em4 and Conditions Rev. I/9t Page 2 of 3 PeopleSoft shall have no obligation to support: a. Substantially altered, damaged or substantially modified Software. b. Software that is not the then - current release. or a Previous Sequential Release; c. Errors caused by Licensee's negligence, hardware malfunction, or other causes beyond the reasonable control of PeopleSoft; d. Software installed in a hardware or operating environment not supported by PeopleSoft; and e. Third party software not licensed through PeopleSoft. 10. General All Updates provided to Licensee are subject to the terms and conditions of the Agreement. PeopleSoft shall not be liable for any failure or delay in performance of the Support Services due to causes beyond its reasonable control. Any illegal or unenforceable provision shall be severed from these Terms and Conditions. Licensee agrees that any information received pursuant to these Terms and Conditions shall be deemed subject to the non- disclosure obligations set forth in the Agreement. The Support Services Terms and Conditions states the entire agreement of PeopleSoft's provision of Support Services to Licensee and may only be amended by a written amendment executed by both parties. 11. Definitions Unless otherwise defined herein, capitalized terms used herein shall have the same meaning as set forth in the Agreement and applicable Schedule. "Enhancement" means technical or functional additions to the Software to improve software functionality and/or operations. Enhancements are delivered with new releases of the Software. "Error" means a malfunction in the Software which degrades the use of the Software. "Fix" means the repair or replacement of source or object or executable code versions of the Software CO remedy an Error. "Previous Sequential Release" means a release of Software for use in a particular operating environment which has been replaced by a subsequent release of the Software in the same operating environment. A Previous Sequential Release will be supported by PeopleSoft for a period of eighteen (18) months after release of the subsequent release. Multiple Previous Sequential Releases may be supported at any given time. "Priority A " means an Error that (I) renders the Software inoperative; or (2) causes the Software to fail catastrophically. "Priority B " means an Error that affects performance of the Software, but does not prohibit Licensee's use of the Software. "Priority C ".means an Error t causes only a minor impact of the use of the Software. "Update" means all published revisions to the Documentation and one (1) copy of the new release of the Software which are not designated by PeopleSoft as new products for which it charges separately. "Workaround" means a change in the procedures followed or data supplied to avoid an Error without significantly impairing performance of the Software. Sef'ware Support Services Terms and Condlkons Re, 1198 Page 3 of 3 TOTAL P.11 Addendum No. 1 to Software License and Services Agreement This Addendum No. 1 is made as of , 1998, to the Software License and Services Agreement by and between PeopleSoft USA, Inc. ( "PeopleSoft") and the City of Round Rock, Texas ("Licensee"). Wherefore, in consideration of the mutual promises contained herein, the Software License and Services Agreement ("Agreement") by and between PeopleSoft and Licensee made as of , 1998 is modified as follows: 1. Section 2.1 d of the Software License and Services Agreement is deleted in its entirety and replaced as follows: d. Disclose the results of Software performance benchmarks to any third party without PeopleSoft's prior written consent, except as permitted pursuant to Section 14; 2. Section 3.2 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 3.2 Licensee will be responsible for any use and sales taxes applicable to governmental entities. Overdue payments shall bear interest at the lesser of twelve percent (12 %) per annum or the maximum rate allowed under applicable law This subpart shall also apply to any payments for software support services. 3. Section 4.2 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 4.2 Title to the physical media for the Software vests in Licensee upon delivery. PeopleSoft represents that the Software contains valuable proprietary information. Except as permitted pursuant to Section 14, Licensee shall not disclose the Software to anyone other than those of its employees or consultants under nondisclosure obligation who have a need to access the Software for purposes consistent with this Agreement. This section shall not prohibit Licensee from giving third parties access to the Software through the Internet or other means, such as a kiosk, if such access: (i) does not include installation of any part of the Software upon the third party's computer; (ii) does not give the third party any ability to copy the Software; and (iii) does not give the third party any access to the Software's source code. Each full or partial copy of the Software made by Licensee shall have all copyright and proprietary information notices as affixed to the original. 4. Section 5 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 5. PATENT AND COPYRIGHT INDEMNITY 1 PeopleSoft shall indemnify and defend Licensee against any claims that the Software infringes any United States or Canadian patent or copyright; provided that PeopleSoft is given prompt notice of such claim and is given information, reasonable assistance, and sole authority to defend or settle the claim. In the defense or settlement of the claim, PeopleSoft shall, in its reasonable judgment and at its option and expense: (i) obtain for Licensee the right to continue using the Software; or (ii) replace or modify the Software so that it becomes noninfringing while giving equivalent performance. PeopleSoft shall have no liability to indemnify or defend Licensee to the extent the alleged infringement is based on: (i) a modification of the Software by anyone other than PeopleSoft, or (ii) use of the Software other than in accordance with the Documentation. In the event of litigation Licensee shall have the right to have such litigation monitored by its counsel, at Licensee's expense. Licensee's right to monitor does not include any right to participate in scheduling or to object to the date or place that a given litigation - related activity will take place.. 5. Section 6.3 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 6.3 Within thirty (30) days after termination of this Agreement, Licensee shall certify in writing to PeopleSoft that all copies of the Software in any form, including partial copies within modified versions, have been destroyed or returned to PeopleSoft. 6. Section 8 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: S. LIMITATION OF LIABILITY EXCEPT FOR VIOLATIONS OF PEOPLESOFT'S INTELLECTUAL OR PROPRIETARY RIGHTS, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST DATA OR LOST PROFITS, HOWEVER ARISING, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PEOPLESOFT'S LIABILITY FOR DAMAGES UNDER THIS AGREEMENT SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY LICENSEE TO PEOPLESOFT FOR THE SOFTWARE OR THE SERVICES AS TO WHICH THE CLAIM AROSE, EXCEPT FOR: (I) DAMAGES INCURRED UNDER THE ARTICLE ENTITLED "PATENT AND COPYRIGHT INDEMNITY; "AND (II) CLAIMS FOR BODILY INJURY OR TANGIBLE PROPERTY DAMAGE TO THE EXTENT CAUSED BY PEOPLESOFT. . THE PARTIES AGREE TO THE ALLOCATION OF LIABILITY RISK SET FORTH IN THIS SECTION. 7. Section 13 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 2 13. ASSIGNMENT Neither party shall assign this Agreement without the prior written consent of other. Provided, however, PeopleSoft may assign this Agreement without Licensee's consent in the event of an internal corporate reorganization where the assignee is adequately capitalized by generally accepted accounting standards or in the event of a merger or acquisition of a majority of PeopleSoft shares. No subsequent transfer of this Agreement by PeopleSoft shall have any effect upon Licensee's right to use the Software in accordance with this Agreement, and any assignee shall be bound by the terms of this Agreement as if it had executed the Agreement. 8. Section 14. 1 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 14.1 The terms, conditions, pricing and any other information clearly marked "confidential" under this Agreement are confidential and shall not be disclosed, orally or in writing by Licensee to any third party without the prior written consent of PeopleSoft. Licensee is a governmental entity subject to disclosure obligations under the Texas Public Information Act or successor statute or regulation, Licensee agrees that the terms, conditions, and pricing under this Agreement will be disclosed only pursuant to requests made in accordance with the relevant statute or regulation, and that any other information clearly marked "confidential" under this Agreement shall be treated as information identified by PeopleSoft as confidential, trade secret, commercially sensitive information, and will not be disclosed without affording PeopleSoft a full opportunity as permitted by the relevant law or regulation to establish that such information is exempt from the disclosure obligation, 9. Section 15 of the Software License and Services Agreement is deleted in its entirety and replaced as follows: 15. GENERAL This Agreement is made in and shall be governed by the laws of the State of Texas, excluding choice of law principles. Venue shall be in Williamson County, Texas, with Federal venue in the nearest federal court to the City of Round Rock. The section headings herein are provided for convenience only and have no substantive effect on the construction of this Agreement. No purchase order or other ordering document that purports to modify or supplement the printed text of this Agreement or any Schedule shall add to or vary the terms of this Agreement. All such proposed variations or additions (whether submitted by PeopleSoft or Licensee) are objected to and deemed material unless agreed to in writing. Except for Licensee's obligation to pay PeopleSoft, neither party shall be liable for any failure to perform due to causes beyond its reasonable control. If any provision of this Agreement is held to be unenforceable, this Agreement shall be construed 3 without such provision. The failure by a party to exercise any right hereunder shall not operate as a waiver of such party's right to exercise such right or any other right in the future. This Agreement may be amended only by a written document executed by a duly authorized representative of each of the parties. This Agreement may be executed in counterparts. To expedite order processing, Transmitted Copies are considered documents equivalent to original documents, however Licensee agrees to provide PeopleSoft with one fully executed original Agreement and applicable Schedule(s), This Agreement, the Addendum and the Schedule(s) ( "Agreement ") constitute the entire agreement between the parties concerning Licensee's acquisition and use of the Software. This Agreement replaces and supersedes any prior verbal or written understandings, communications, and representations between the parties. This Agreement may be executed in counterparts, which taken together shall be considered original. 10. FISCAL FUNDING Licensee's ability to commit funds for payment in future fiscal years is subject to allocation of funds by the governing body of the City of Round Rock. Licensee's fiscal year ends September 30 Licensee agrees that it will not execute a Schedule unless the funds to pay for the license on that Schedule are appropriated and encumbered for payment of the software license fee, regardless of timing of payment. At Licensee's request, the parties will work together to align Licensee's Software Support Services year with its fiscal year, so that Licensee will not have a Software Support Services term which falls into more than one fiscal year. Licensee may terminate Software Support Services due to non - allocation of funding. If the Software Support Services term falls into more than one fiscal year, and if Licensee must terminate Software Support Services due to non - allocation of funding during a term other than the initial included year, Licensee will be entitled to a partial refund of the prepaid Software Support Services fee or a partial abatement if fees have not been prepaid. Because Software Support Services are not delivered in equal increments and delivery of new releases is a significant part of the value of Software Support Services, Licensee will receive a refund or abatement in accordance with the following: i. If Licensee has not received a new Enterprise Release or Feature Release during the Software Support Services term, the refund will be a pro -rata refund or abatement based upon the proportionate period of Software Support Services remaining after the date of termination. ii. If Licensee has received a new Enterprise Release (Includes significant new functionality, designated by a single numeral to the left of the decimal point, as in HRMS 5) during the Software Support Services term, the refund or abatement will be pro -rata in accordance with the proportionate period of Software Support Services remaining after the date of termination, but based upon sixty percent of the annual Software Support Services fee. 4 iii. If Licensee has not received a new Enterprise Release, but has received a new Feature Release (Includes new features or functions, designated by a single numeral to the right of the decimal point, as in FIRMS 5.1) during the Software Support Services term, the refund or abatement will be pro -rata in accordance with the proportionate period of Software Support Services remaining after the date of termination, but based upon ninety percent of the annual Software Support Services fee, 11. Year 2000: As part of the warranty of substantial conformity to Documentation contained in the Software License and Services Agreement, PeopleSoft warrants that the Software is Year 2000 compliant and will correctly address and operate accurately. (1) the change of the century in a standard compliant manner, including both the Year 2000 and beyond; (2) the existence and absence of leap years; and (3) date related operations. Compliance means that the Software operates and correctly processes in a manner that: (i) calculations using dates execute utilizing a four digit year; (ii) the Software functionality, including but not limited to, entry, inquiry, maintenance and update (whether on -line, batch or otherwise)supports four digit year processing; (iii) successful transition to the Year 2000 using the correct system date occurs without human intervention; (iv) after the transition to the Year 2000, processing with a four digit year shall occur without human intervention; (v) all leap years shall be calculated correctly; and (vi) correct results shall be produced in forward and backward date calculation spanning century boundaries (there are no years stored as two digits). As this warranty is part of the warranty of substantial conformity to Documentation contained in the Software License and Services Agreement, the same conditions apply to it. 13. All payment of taxes, whether in the Software License and Services Agreement, Addendum, Schedule, or Software Support Services Terms and Conditions, will be governed by Section 3.2 of the Software License and Services Agreement, as amended by this Addendum, Except as set forth above, the Software License and Services Agreement is unchanged. ACCEPTED BY: ACCEPTED BY: City of Round Rock Authorized Signature Printed Name and Title PEOPLESOFT USA, INC. Authorized Signature Printed Name and Title 5 Addendum stn the Software License And Services Agreement Between the City of Round Rock and PeopleSof USA, Inc. THIS Addendum to the Software License And Services Agreement ("Addendum ") is made and entered into on April 1998 ( Addendum Effective Date') by and between PeopleSoft USA, Inc. ("PeopleSoft ") and the City of Rotted Rock ( "Licensee'). WITNESSETH: THAT, for and in consideration of the mutual promises herein contained, and other good and valuable consideration, the sufficiency of which is hereby acknowledged, the parties to this Addendum, intending to be legally bound, hereby agree that the Software License And Services Agreement between the parties, dated April • 1998 (`Agreement ") is addended to provide as follows: 1. Dt fleitione Unless otherwise defined herein, capitalized terms used in this Addendum shall have the same meaning as those used in the Agreement. "Enhanced Oracle Runtime Program" means the Oracle database binary software, updates and a soitcopy of' documentation for use on Licensee's Iignared hardware. 2. Use of Enhanced Oracle Runtime Program. PeopleSof grants Licensee a perpetual, nonexclusive license to tae the E n ha nce d Oracle Runtime Program' (i) solely with the PaopleSoft Software; (ii) to create new tables or alter tables only to the extent necessary to implement Software functions; and (iii) for Licensee's internal use in the United Stares or Canada on a single designated server with one (1) CPU(s) limited to forty (40) Concurrent Oracle Runtime Program Users; and (iv) for customizing the database scheme within the scope of the Enhanced Oracle Runtime Program data repository. Licensee shall not: a) use the Software to modify Oracle SQL +Forms or generate new Oracle SQL'Forms; b) use the Fnhanced Oracle Runtime hrogrorn for general database management purposes; c) export or transfer the Enhanced Oracle Runtime Program outside of the United States or Canada; d) use the Enhanced Oracle Runtime Program in any nuclear, aviation, mass transit or medical appliwdoo or in any inherently dangerous application environment; and e) use the Enhanced Oracle Runtime Program "create" or "alter" commands or other commando to create tables m alter Mies outside the scope of operation of the Software. 3. Enhanced Oracle Rsmahee Program license Fees Licensee we to pay one hundred percent (100%) of the Taal Fees listed below for the license of the Enhanced Oracle Rumble Program o receipt of the PeopleSof invoice. The Technics' Support for for the initial year following the Addeadn. Effeedve Date, as sot forth below, shall be paid to PeopleSof . Technical Support fists for subsequent years shall be determined and asmaoed by Oracle. All fees are payable In U.S. dollars and shall be sent to the attention of PeopleSoft's A000e ma Receivable Department. Oracle 7 Server, SQL•Net (lbr all clients), a copy of restricted use SQL•PIus for installing the Oracle Server only, Netaortdng Kit, Distributed Option, Advanced Replication Option, Parallel Query OPtron (including bitmap indexes and parallel bitmapstar query), MPL Advanced Backup and Recovery, Advanced Queuing and Connection Manager, 64-bit Option, OCL ODBC Driver, Web Agent, Objects for OLE, Bitmap Indexin Enterprise Manager and Enterprise Backup Utility LICENSE FEE FIRST YEAR TECHNICAL SUPPORT PEE' TOTAL FEES Hardtvare/Medd M: � Operadn[ System: NT 4. Imealktion and Technical Sapport Service. lnetalatice of the Enhanced Oracle Runtime Program for one server shall be furnished by PeopleSoll at no additional fee. Technical Support (Saver Support Maintenance) of the Enhanced Oracle Runtime Program shall be provided directly by Oracle Corporation. PeopieSoft shall have no obligation to provide technical support or maintenance for the Enhanced Oracle Runtime program. Licence shall be required to sign a standard Oracle Technical Support Services Agreement ( "TSSA ") in order to receive Technical Support Service from Oracle. S. General In the event of any conflicts or inconsistencies between the provisions of this Addertdrtns and the Agreerncnt and/or any addenda thereto, the provisions of this Addendum shall prevail. The remainder of the Agreement shall remain in full force and effect, unantended THE CITY OP ROUND ROCK Authorized Signature Printed Name and Title PZOPLESOFT USA, INC. Authorized Signature Printed Name and Title c Oracle requires PeopleSott to collect the initial year Technical Support Pee, and PbopleSoft puma such fee on to Oracle. USSiO,000 USS14,640 beta TECHNICAL SUPPORT SERVICES AGREEMENT This Technical Support Services Agreement (the "Agreement") is between Oracle Corporation with its principal pyre of business at 500 Onsets Parkway, Redwood City. California 84065 ("Oracler) and City d Round Rode, Texas (legal name) with Its principal place of business services Main Street, Round Roar, Teas 78684 ( The terms of this Agreement shall apply to the provided by Oracle for each Supported Program License under this Agreement I. DEFINITIONS 1.1. "Program" shall mean: the software in object code form arced or distributed by Oracle for which Customer has been granted a license pursuant to a license agreement between Customer and Oracle, or an agreement between Customer and an authorized Oracle retailer ( "License Agreement"); and the media. Documentation and Updates therefor. 1.2. "Documentation" means the user guides and manuals for Installation and use of the Program software. Documentation is provided in CD-ROM or bound form, whichever is generally available. 1.3. "Update(s)" shall maim subsequent releases of the Programs which Oracle generally makes available for Program licensee at no additional license fee, other than media and handling Charges, provided Customer has ordered Technical Support for such licenses for the relevant time period. Update shall not include any releases, options or future products which Oracle licensee separately. 1.4. "Order Form" means the document in hard copy or electronic format by which Customer Technical Support services, and which is agreed to by the parties. The Order Forms shall identify the License Agreement under which Customer received the applicable Program licenses and shall reference this Agreement by its € rective Date. 1.3. "Designated System" shall mean the computer hardware and operating system designated on the relevant Order Form. 1.L "Technical Support' shed mean the Program support services provided under Oracle's policies in affect on the date Taclhnlal Support is ordered. it TECHNICAL SUPPORT SERVICES 2.1. Ordering Tschnicaf Support Service Technical Support services ordered by Customer under this Agreement will be provided under Oracle, Technical Support policies In effect on the lots Technical Support is ordered. 2.2. Rights Granted A. use to 10 Cuoiyt. a nonexclusive license to obtains under this Agreement, as provided under the License Agreement and as follows: (I) to use the Updates Solely for Customers operations on the Designated System or on a backup system if the Designated System is inoperative, consistent with the use limitations specified a referenced in the License Agreement, this Agreement, an Order Form, or the Dacumerroation. Customer may not reiiansa, rend or lease the Updates or use the Updates for third -party training, commercial timrshering, rental or service bureau use; (11) te 6aa the Documentation provided with the Updates in support of Customer's authorized use df die Programs: ( iii) to copy the Updates for archMal or beckup purposes; no other copies shall be made without Oracle's prior written consent. M titles, trademarks, copyright and restricted rights notices she be reproduced in such copies, and (iv) to allow third parties to use the Updates for Customer's operations so long as Customer ensures that use of the Updates is in accordance with the terms of thls Agreement. Customer shall net copy or use the Updates (including the Documentation) except as specified In this Agreement or an Order Form. Customer shall have no right to use any other software program that may be delivered with Updates, B. Customer agrees not to cause or permit the reverse engineering, disassembly or decomplletion of the Programs and Updates. eas to the extent required to obtain Interoperability with other independently created software or as specified by law. C, Oracle shell retain all title, copyright and other proprietary rights in the Updates and all modifications, enhancements, and other works derivative of the Programs end Updates. Customer does not acquire any rights, express, or Implied, in the Updates, other than those specified in the Agreement 2.3. Transfer and Assignment A. Customer may transfer a Program license or Update within its organization upon notice to Oracle: transfers ore subject to the terms and fees specified In Oracle's trensfer policy in effect at the time of the transfer. 8 Customer may not assign this Agreement or transfer a Program license to a legal entity separate from Customer without the prior written consent of Oracle, Oracle shall r Ct unreasonably withhold or delay such consent. 2.4 Verification On Oracle's amen request, not more frsqusrdty than annually, Customer shall furnish Oracle with a signed certification verifying that the Updates are being used pursuant to the provisions of the sppifoeble Liaise Agreement, and this Agreement, and applicable Order Fame. Omelo rrmy audit Customers use of the Updaas. Any such audit shall be conducted during regular business hours at Customer's facilities and shalt not unreasonably interfere with Customers business salvltfa. If an audit reveals that Customer hM underpaid few to Owls, Customer shall be Invoked for such underpaid fees. Audits shall be conducted no more than epos annually. lit TERM AND TERMINATION 3.1. Term Technical Support services shell be provided to Customer for Me period specified In the applicable Order Fans. This Agreement shall remain in effect unless terminated as provided Wow. 3.2. Termination Customer may terminate Technical Suppat services at any time: Oracle may terminate this Agreement or Technical Support upon written notice if Customer breaches this Agreement or the License Agreement and fails to correct the breach within 30 days teeming written notice specifying the breach. 3.3. Effect of Termination Termination of this Agreement or any license shell not limit either party from pursuing any other remedies avertable to it, including injunctive relief, nor shall such temwlnabon relieve Customer's obligation to pay all fees that have accrued W that Customer has agreed to pay under any Order Form. The parties' rights and obligations under Sections 2.2.8, 2.2.C, 2,3.B, 2.4 and Articles lll, IV, V and VI shall survive termination of this Agreement. IV. INDEMNITY, WARRANTIES, REMEDIES 41. Infringement Indemnity Oracle will defend and indemnify Customer against a claim that Updates infringe a copyright or patent, provided that (9) Customer notifies Orac in writing within 30 days of the claim; (b) Oracle has sole control of the defense and all related settlement negotiations; and (c) customer provides Oracle with the assistance, information and authority necessary to perform Oracle's obligations under this Section. Oracle will reimburse Customer's resecnable coot- pocket expenses incurred by Customer in providing such assistance wdl be reimbursed by Oracle. Oracle shall have no liability for any claim of infringement based on use of a superseded or shared release or the Programs or Updates it the Infringement mould have been avoided by the use of • current unaltered Update relines which Oracle provides to Customer. In the event the Updates are held or are believed by Oracle to infringe, Oracle shall have the option, at its expense. to (a) modify the Updates to be nonfnfringing; or (b) obtain for Customer a license to continue using the Updates. M It Is not commercially reasonable to perform either of the above options, then Oracle may terminate the license for the irdringing Updates and refund the Technical Support fess paid for Vices Updates during the applicable support year in which Section 4.1 states Oracl entire llablilty and Customer's exclusive remedy for Infringement 4.2. Warranties and Disclaimers A. Updates warranty Oracle warrants that during the applicable Technical Support Term the Updates, unless modified by U will the functions descritxad in the 8. Media Warranty Oracle warrants the tapes, diskettes or other media will be free of defaces in materials and workmanship under normal use for 90 days from de1Nry. C. Services Warranty Oracle warrants that Its Technical Support services war Indwtry standards, This warranty shell la for 90 days from performance of Technical Support services. D. Limitations on Warranties THE WARRANTIES ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Oracle does not reliant that the Updates well operabs In combinations other than as specified in the Documentation or that Inc operation of the Updates will be unlrtterruptad or error -free. 4.3. Exclusive Remadles For any breech of the warranties contained In Section 4.2 above, Customer's exclusive remedy. and Oracle's entire liability, shall be: 0. For Updates The correction of errors that cause the breach of warranty, or if Oracle Is unable to make the Update operate as warranted, Customer shall be entitled to recover the Technical Support SeMaea fees paid to Oracle for the applicable Update during the current support year, B. For Media Tree replacement of defective media returned within 90 days of delivery. C. For Services The reperformance of Inc services or 9 Omega is unable to perform the services as warranted Customer shall be entitled to recover the fees paid to Oracle for the unsatisf3Ctcry services. V. Payment 6.1. Invoicing and Payment All fees shall be due and payable 30 days troth the Invoice date. Any amounts payable by Customer hereunder welch remain unpaid after the due data shell be subject to tats charge equal to 1.5% per month from the due date until suctr amount is paid. Customer agrees to pay applicable media and shipping charges. Customer shell issue a purchase Order, or alternative document acceptable to Oracle, on or before the Effective Date of the applicable Order Form. 5.2. Tastes The Technic. SuPaet soMces fees fisted In the Price List do not include taxes; if Oracle is required to pay Ludes, tae, property, value-added or Cher taxes based on the licensee or services granted wider this Agreement or on Customers use of Updates or services, than such tares shell be billed to and paid by Customer. This Section shell not apply to bases based on Oracle's Income. VL GENERAL TERMS S.t. Nondisclosure By Whirl of this Agreement, the parties may have apcats to Irdofnatipn that is confidential to one another ("Confidential information•). Confidential Information shell be embed to the Updates, the terms and pricing warder this Agreement end all imorm don dears idead as confidential. A party's Conedenlial Mlh information shell not Include Information that (a) le a becomes • pert of the public domain through nd act or omission d the wxher party, (b) sae in the other party's lawful possession prior to the disclosure and had net been ableined by the other party either directly or Indirectly from the disclosing party; (c) Is lawfully disclosed to the other party by a third party vtithout restriction on disclosure; or (d) Is Independently developed by the other tarty Customer shall not disclose the results of any benchmark tests of the Programs to any third party without Oracles prior written approval. The parties agree to hold each other's ConfideMll Information in confidence during the term of this Agreement and for a period of two years after termination of tole Agreement. The parties agree, that unless required by law. not to make each other's Confidential Information available in any form to any third party for any purpose other than the implementation Of this Agreement Each party agrees to take all reasonable steps to ensure the Confidential Information is hot disclosed or distributed by its employees or agents in violation of the terms of this Agreement. 0.2. Governing Lew This Agreement, and all matters arising out of or relating to this Agreement, shall be governed by the laws of the State of California. 0.3. Jurisdiction Any legal action or proceeding reefing to this Agreement shall be instituted in any slate or federal aturt in an Francisco or San Mateo County, California. Oracle and Customer agree to submit m the jurisdiction or, and agree that venue is proper in, these courts in any such legal action or proceeding. 6.4. Notice All notices, including notices of address mange, required to De sent hereunder shall be in writing and shell be deemed tb have been given when mailed by first class mall to the first address listed in the relevant Order Form (If to Customer) or to the Oracle address on the Order Forrn (if to Otacie). To capad @a order processing, Customer agrees that Oracle may treat documents faxed by Customer to Otade es original documents; nevertheless, either party may require the other parry to exchange original signed documents. 8.6. Limitation of Liability In no event shall either party he Heide for any Indirect, incidental w aPeclaf ar oarqu.auel apse far lore of profits, revenue, date party, In anion neon � or tort, sv K the debar party has been advised of the The Effective pate of this Agreement shall be 10 April, 1999 Executed by CITY OF ROUND ROCK TEXAS BY: Name; Tide: Address: Authorized Signeture possibility of such damapaa. Oracle's Habit ty for damages hereunder shall In no pent exceed the amount of rase paid by Customer under this Agreement during the twelve (12) month period prier to the date the applicable claim arose. The provisions of this Agreement allocate the risks under this Agreement between Oracle end Customer. Oracles pricing reflects this allocation of risk and the limitation or liability specified herein. co. Severebllity In the event any portion of this Agreement Is held to be invalid or unenforceable, the remaining terms of this Agreement will remain in full force. 0.7. Waiver The walver by either party of any default or breech of this Agreement shall not constitute a waiver of any other or subsequent default or breech. Except for actions for nonpayment or breech of Oracle's proprietary rights In the Programs, no action, merciless of form, arising out d this Agreement may be brought by either party more than two years after the muse d action has accrued. sea. export Administration Customer agrees to g rnply fully with all relevant export Tens and regulations of the United States ( "Export Laws ") to assure that neither the Programs, the Updates, nor any direct product thereof are (1) Imported, directly or indirectly. in violation of Export Laws; or (2) are Intended to be used for any purposes prohibited by the Export Laws, including. wthout limitation, nuclear, chemical or biological weapons proliferation. art Entire Agreement This Agreement constitutes the complete agreement between the parties and supersedes MI prior OF wntten eons a concerning or representa1 the subject motte of this Agreement. This Agreement may not be modified or amended meta in a writing signed by a duly authorized representative of each party; no other ad, document, usage or custom shell be deemed to amend or modify this Agreement It is eepressly agreed that the toms of this Agreement and any Order Form shell supersede the toms in any Customer put has° order or other ordering document. Etriouled by ORACLE CORPORATION By: Authorized Signature Name The Address: S00 Oracle Parkway, Redecod City, CA DATE: April 3,1998 SUBJECT: City Council Meeting, April 9, 1998 ITEM: 10.C.2. Consider a resolution authorizing the Mayo to execute an agreement with PeopleSoft USA, Inc. for computer software licensing and services. The agreement provides application and operating software, training, software installation and software support services for the City's financial operations. The contract value is $299,640 and is included in the amended operating budget. Staff Resource Person: David Kautz, Finance Director Through a competitive proposal process, on -site scripted demonstrations, interviews, negotiations, and site visits to v endor clients, staff has selected the PeopleSoft financial systems application software for the City's accounting, budget, financial reporting, purchasing, fixed asset management, capital projects management and accounts payable systems. Allied Consultants, Inc. is the implementation partner for PeopleSoft software. The implementation phase of the software requires a minimum time frame of 6 months with the deadline for having the software installed and operable October 1, 1998 (the beginning of the City's fiscal year). The agreement with PeopleSoft includes the license for financial accounting software, annual support services (under a separate recurring cost), database management software, on -site installation support and documentation for all software.