R-99-02-11-11C1 - 2/11/1999Mayor
Charles Culpepper
Mayor Pro-tem
Robert S161ka
Connell Members
Earl M Hairston
Rick Stewart
Earl Palmer
Martha Chavez
Jimmy Joseph
City Manager
Robert L. Bennett, Jr.
City Attorney
Stephan L Sheets
CITY OF ROUND ROCK
February 16, 1999
Ms. Sarah Hutchinson, CCP, SPHR
Watson Wyatt & Company
2121 San Jacinto Street, Suite 2400
Dallas, TX 75201 -2772
Dear M . c ]nson:
The Round Rock City Council approved Resolution No. R- 99- 02- 11 -11C1
at their regularly scheduled meeting on February 11, 1999. This
resolution approves the agreement for an update on the City's market -
based compensation system.
Enclosed is a copy of the resolution and original contract for your files. If
you have any questions, please do not hesitate to call.
Sincerely,
Enclosures
Joanne Land
Assistant City Manager/
City Secretary
Fax: 512- 218.70097
1-800-735-2989 TDD 1- 800 - 735.2988 Voice
wwwci.round -rock tx.us
221 Fast Main Street
Round Rock Texas 78660.
512 -218 -5400
RESOLUTION NO. R- 99- 02- 11 -11C1
WHEREAS, the City of Round Rock desires to retain
professional services to update the employee compensation review,
and
WHEREAS, Watson Wyatt has submitted an agreement to provide
said services, and
WHEREAS, the City Council desires to enter into said
agreement with Watson Wyatt, Now Therefore
BE IT RESOLVED BY THE COUNCIL OF THE CITY OF ROUND ROCK,
TEXAS,
That the Mayor is hereby authorized and directed to execute on
behalf of the City an agreement with Watson Wyatt, to update the
employee compensation review, a copy of said agreement being
attached hereto and incorporated herein for all purposes.
The City Council hereby finds and declares that written notice
of the date, hour, place and subject of the meeting at which this
Resolution was adopted was posted and that such meeting was open to
the public as required by law at all times during which this
Resolution and the subject matter hereof were discussed, considered
and formally acted upon, all as required by the Open Meetings Act,
Chapter 551, Texas Government Code, as amended, and the Act.
ATTEST:
RESOLVED this llth day of Februar, 1999.
!/`'
CHARLES CULPEPP 1L, Mayor
City of Round Rock, Texas
LAND,
IC: \ WPDOCS \RZSOLUTI \R90211C1.WPD /ecg
City Secretary
Watson Wyatt
W orldwide
February 9, 1999
Ms. Teresa Bledsoe
City of Round Rock
221 E Main
Round Rock, TX 78664
Dear Teresa:
Subject: Update of Market -Based Compensation System
We are pleased to present this proposal for the first update of your market -based compensation
system. This update would be in line with our recommendations that the City maintain its
investment in the compensation system by conducting regular updates.
To start the project, we will update your database by collecting market data for the existing
jobs utilizing the same surveys that were used in the past, provided all such surveys are
available. We anticipate market pricing approximately 110 jobs. At this point in time, we will
also market price any new or changing positions at the City. For fee purposes, we estimate
that there will be no more than 10 — 12 such positions.
We will overlay your existing employee data on the market data and on the current salary
structure. We will produce several reports to share with you. We will provide
recommendations in the following areas:
• Adjustments to your existing structure
• Jobs which should be classified in a higher (or lower) grade based on the market data
• Any needed market adjustments to individual employee pay
We will communicate our recommendations during a one -hour conference call.
We will include a fee estimate should the City require technical assistance from Watson Wyatt
for costing individual market adjustments. We will be able to provide a more firm estimate
once the market pricing is completed.
We will summarize our findings in a report. We will provide market pricing worksheets for
the jobs, a recommended salary structure, and documentation of the process.
Estimated Fees:
Watson Wyatt & Company
Suite 2400
2121 San Jacinto Street
Dallas,TX 75201 -2772
Telephone 214 978 3400
Fax 214 978 3650
We estimate that our fees for the market pricing updated we have described will be $8,500 —
$10,000.
Ms. Teresa Bledsoe
January 27, 1999
Page 2
The fees for extensive technical assistance for costing delivery of individual market
adjustments will be approximately $4000 - $5000. Should you require assistance of this type,
we will be able to provide a more firm estimate following the market pricing process.
The estimated fees above are for professional services only. In addition Watson Wyatt
charges separately for out -of- pocket expenses for travel, special mailing, etc. Lastly, Watson
Wyatt follows the standard practice for our industry and charges an additional Technical and
Administrative Services fee of 5 %. This charge helps to recover our ongoing investment in
technical and administrative services (i.e., computer systems, software, and hardware) that
enable us to work more effectively and efficiently on our clients' behalf.
Watson Wyatt bills monthly. All invoices are payable on receipt; a monthly finance charge of
1% will be applied to all invoices remaining unpaid after 30 days.
Summary:
We have enjoyed working with the City in the past, Teresa. We look forward to the
opportunity to work with you on this important update to your system.
Please let us know if you have questions or input on the process we have described. We
consider this proposal to be a working document and appreciate your input.
If you agree with the terms of this letter please execute both originals and return one signed
copy for our files.
Sincerely,
Sarah Hutchinson
Senior Consultant
s lm
Charles Culpepper
Mayor
DATE: February 5,1999
SUBJECT: City Council Meeting - February 11, 1999
ITEM: 11.C.1. Consider a resolution authorizing the Mayor to execute an
agreement with the consulting firm of WatsonWyatt
Worldwide to Update the Market -Based Compensation System.
The firm was responsible for the Compensation System Update
and Performance Management Redesign work that was
implemented by the City in 1997. The recommendation at that
time was that the City maintain its investment in the
compensation system by conducting regular updates. This will
be the first update of the market -based compensation system.
Estimated cost for the project is between $10,000 - $14,000
dollars. Staff Resource Person: Teresa Bledsoe, Human
Resource Director.
Recommendations will be made in the following areas:
• Adjustments to existing structure.
• Jobs which should be classified in a higher (or lower) grade based on the market
data
• Any needed market adjustments to individual employee pay.
It is estimated that it will take approximately 8 weeks to complete the project.
III MI6 MI I MO t. 11011 MU
1999 Market Update
Conducted by Watson Wyatt
May 1999
Watson Wyatt
W orldwide
,m g we O 10 - -- 110 MN OW ill an N- I so
Round Rock is growing rapi
Increased demand for City services
The City staff is also growing
Lowest unemployment rates in 20 years
The pool of available workers is shrinking
Substantial pressure on wages for "entry leve
jobs
MI ! 1.- I On -- Oa WM MS M O i ON MN MI — I
Round Rock: 1.8% in March 1998 to 1.5%
in March 1999
Austin area 3.4% to 2.6%
San Antonio: 3.6% to 2.8%
Dallas:. 3.1% to 2.8 Io
Houston: 4.0% t .9°Io
p - M N O- Olt -- t M l 41116 - e I A- I
Service industry is exploding
Hotels /motels
Eating establishments
Retail stores
Dell continues to grow as well as other
industries
MI MI OE OM MI OP OM IN MB INN MI PO 41111 SIM MI OR MI UM
he City of Round Rock
Feeling market pressures for many positions
Difficulty filling open positions; particularly
entry- level positions and those with direct
citizen contact
Concerns about retention
SO NW OM ON MO I M N OM ON O MI Mt 101 O O S OM NO
Asked Watson Wyatt to conduct
scheduled market update
Worked with WW to ensure the update
reflected the state of our City today
Worked with WW to ensure accurate job
matches to essential job functions
Worked with WW to interpret the results of
the analysis and to bring recommendations
to you today
011 ■r OW - WI W - - W MI WO OW r Al OW - r - WII
Compensation philosophy development
arket pricing process
Internal job evaluation process
Salary structure development
Overlay of employee salaries on
recommended salary structure
Market adjustments
Commitment to regular market updates
O NO N - I ! OM ! M i- MN al MI r N ON IN ON
M New " mark-et" definition
Cities and private industry
Specific geographic considerations
Desired position
"Average to average"
Based on new market
Role of management
Reinforcement of performance orientation
OM WI I ON I OM NW UM MO r a r MN W OM - - a ON
WW suggested update on biannual basis
1999 updated was scheduled early due to
perceived market pressures
Initially an update of market data only
Interim. findings reveal that more in -depth
analysis was needed
- - i - ! r - - I OW - - ! - - NW - WM i
Update market data in database
Compare new data to existing salary
structure
Does the structure need to be adjusted upward
and, if so, how much?
Do any specific jobs need to be moved up or
down in the structure to reflect changes in the
market?
Determine the impact on employee salaries
MI MI I a- R MS MI i OM IN NM a MO N w MN MN r
Pulled "same data" from "same surveys" in
general
Looked at a few new salary surveys
Matched new jobs to salary surveys
Ensured 1997 matches were still appropriate
and made changes where needed
r - - - - a - - - - - - - - - - - - -
Compared updated market data to existing
salary structure at Round Rock
Structure implemented October 1997.
Only minor changes to structure since
implementation
Determined that structure should be
adjusted upward approximately 3 - 5% after
review of individual jobs
OM En - - - i - - ! - - - - - - NM in
Reviewed each job at Round Rock
61 jobs needed to be re- slotted to a bi
grade
Considered market data
Considered relative internal values of jobs
Most impacted jobs in lower grades with
multiple job incumbents
- - - - - - - r w - - - - - - - - - M
Water plant operators and several water line
maintenance jobs
Utility billing customer service jobs
Municipal court clerks
Library technicians and aids
PARR and Public Works entry -level jobs
Public safety communications
Police department sworn officers
All sworn fire positions below the Chief and the Fire
Marshall
l+
MI a• OM B- M M RN OM MO MO MN MI OM • NM MI M
Recommendations: for 1999/2004
Adjust existing salary structure 4%
Ensure all employees are paid at least at the
minimums of the pay ranges in the new
structure
Provide market adjustments for individuals
in jobs which were re- slotted
Consider market adjustments for remaining
employees to ensure desired competitive
position
OM OM I NM MN MI ME MO MI w- MI MI IN NM NM MI I MN
Excellent alignment with market
On average, structure is ``right on the market�
Will ensure the City is able to hire at
competitive rates
Will require changing new hire rates for
entry Police and Fire jobs
Will require market adjustments to
individual employee salaries
15-
OM MI - MI MI w MN N -- NM UM E OM I NM • --
$1.250 million in salary adjustments
All employees will receive at feast 3%
Adjustments range from 3% -19.5%
Recommended new salaries
Reviewed and discussed with Department
Directors
Ongoing review and discussion with Human
Resources and City Administration
New hiring rates for police and fire
OM NM MI MI - -- M - -- i MN - I I MI OM OM
Timing and Pro
Implementation
May 13 — WW presentation to City Council
May 17 -27 — Departmental meetings to discuss
methodology and results
Week of May 27 — Budget revision presentation to City
Council
June 10 — Budget ordinance first reading
June 24 — Budget ordinance second reading
June 26 — Beginning pay period effective date for pay
increases
July 16 — New pay rate reflected in pay checks or pay stubs