CM-2015-804 - 6/5/2015Alpha Omega Wireless, Inc. —Wireless Technologies Quotation
Quotation for
Annual Support and Maintenance
2015
5/19/2015
Presented by:
Alpha Omega Wireless
8708 S. Congress, Suite B-260
Austin, TX 78745
800-997-9250 main
512-298-1646 fax
F172i",
www.aowireless.corninfoCa,aowireless.com
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This document contains strict, proprietary, and confidential information that has been developed andfor obtained by Alpha
Omega WirelessTM. The enclosed information in this document is an asset of Alpha Omega Wireless- which provides a
significant competitive advantage, and requires protection from improper discloser. No part of this document in any manner,
either directly or indirectly, shall be disclosed, divulged, duplicated, or used, in whole or in part for any purpose outside of the
Client mentioned with in this document, its employees, agents, and representatives other than for client evaluation.
Alpha Omega Wireless, Inc. — Wireless Technologies Quotation
8708 S. Congress
Suite B-260
Austin, 78745
800-997-9250 main
512-692-2-2 695 fax
www.aowirelessxom
infogaowvelessxom
Support & Maintenance Quotation
Bill to: Date: 5/19/2015
City of Round Rock
c/o David Walther Client Quote #: CRR2015WS
2015 Lamar
Round Rock, TX 78664
(512)-218-5566
davidwC@roundrocktexas.gov
Alpha Omega Wireless is providing the following price quote for the services listed:
Note: Quotation valid. for 30 days
SERVICES DESCRIPTION
HOURS
RATE PRICE TOTAL
Annual Maintenance & Support Agreement
**Silver Plan**
1 - On-call support for trouble shooting
16
2 — Onsite support
16
3 — Annual Site Visit & Link Recertification
# of Links
51
1,250.00 1 6,250.00
DATES OF SERVICE
To 9/30/15
Estimated Total
$6,250.00
NOTE: Pricing discounted for City of Round Rock based on number of links
Also included is maintenance for the WiMax equipment installed by AO Wireless as part of
the project of these five SAF links installation.
Alpha Omega Wireless, Inc. — Wireless Technologies Quotation
Annual Maintenance and Support
Alpha Omega Wireless offers to its clients an annual maintenance and support program. This
service is in addition to any Extended Warranty plans by the manufacture for equipment failure.
This service includes on call support and annual recertification of each link.
NOTE: Pricing discounted for City of Round Rock based on number of links
Annual Support and Preventative Maintenance Plans
Hours of on-call annual support
i Hours or on-call annual support
nlimaed Hours of an -cell annual support
rchnical Phone Support- 6AM to 5PM / Monday - Friday
rchnical Phone Support- 7AM to 7PM (7 days a week)
�chnical Phone Support 2417
espond within 1 hour by phone
nsile visits for troubleshooting or repair'
nsite visit by next business day AM
nsite within 6 hours (if call received by 2 PM / Mon — Fn)
nsite within 6 hours (if call received by 2 PM /7 days a week)
nsite, next business day if call received after 2:00 PH
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$2.500 sa.250 57500
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the stability of the wireless link
RSL§ against bench marked standard
antenna alignment 8 performance
cabling for functionality and damage
ect weather proofing
act power and connections
act grounding and lightning protection
ate radio fimwrare
V throughput and system settings
am Spectrum Analysis
Serviceable Equipment Exchange
handle RMA processX
perform all services to de -install the failed system
reinstall the replacement system
X X
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maintenace does not cover replacement of a failed radio or power supply hardware. Optional
Note: Any physical work on rooftops or towers can only occur during daylight hours and weather permitting due
to safety requirements. Physical work on rooftops and/or lowers in winds greater than 20mph, rain, or snow/ice
may be called off by technicians until work can safety be pertained.
Alpha Omega Wireless, Inc. — Wireless Technologies Quotation
Pricing and Contract Terms
1. Note: Any physical work on rooftops or towers can only occur during daylight hours and weather permitting
due to safety requirements. Physical work on rooftops and/or towers in winds greater than 20mph, rain, or
snow/ice may be called off by technicians until work can safely be performed. Any night work will be an
additional upcharge of $250 hr.
2. AO Wireless is not responsible for the quality or functionality of any products not purchased by AO
Wireless. AO Wireless is also not responsible for changes made to any work performed by AO Wireless by
the client or any other party at any time. Any corrections that have to be made by AO Wireless will be
considered billable.
3. AO Wireless does not guarantee the structural worthiness or against any damages caused by the failure of any
such structure whether installed by AO Wireless, its subcontractor, or the use of any structure provided by the
client. The Client is responsible for providing a proper dedicated earth ground that AO Wireless will use to
ground the systems installed by AO Wireless.
4. The client is responsible for any local government permitting required.
5. The actual data rates and aggregate throughput of any devices installed or provided by AO Wireless can vary
depending on each individual environmental condition. AO Wireless does not guaranty any specific data rate
or throughput will be achieved.
6. AO Wireless does not guarantee against any future potential interference that can be encountered by the
client from other competing RF signals. The use of any RF frequencies is governed under FCC rules and
regulations. If interference occurs the client can request AO Wireless to work with the client to best of its
ability to restore any wireless network system to the original engineered specifications. Any such work or
troubleshooting will be considered billable.
7. A wireless link is considered to be successfully completed once the link has been tested for data transfer from
one radio to the other radio on each end of the link as a standalone network, disconnected from Client's
network, and the network is handed over to the Client. AO Wireless is only responsible for the wireless link
from the point of wireless demarcation point on both sides of the link. The Client is responsible for the
integrity, security, and configuration of their daWvoice (LAN/WAN) network. AO Wireless will not make
any alterations or changes to the Client's network outside of the requirements of the project listed in this
document.
8. Prices are based on the client's current environment. Prices and times will be adjusted with any increase of
variables in the client's environment that pertain to the scope of the services outlined in this document. Any
such changes can be agreed upon in a change control document. All sales are final. Any items returned will
incur a 25% restocking fee. AO Wireless will not except returned items past 30days from date of receipt.
9. The client will be billed at the hourly rate of $250.00, for any necessary calls or site visits that occur for
services above and beyond the services outlined as part of this document. A minimum of two (2) hours will
be billed. AO Wireless will not provide technical support for any product sold if not installed by AO
Wireless. The client must call the product manufacture for support on any product purchased without
services. 3o APV,S
10. AO Wireless will invoi the client either with progress billing or at the end of the services as outlined in this
document with Net . A penalty of 10% and a late fee of 1.5% monthly will be charged on the full
invoiced amount for invoices that are past due more than seven (7) days. In the event legal action is instituted
by AO Wireless for enforcement of claim or any terms of this agreement, Client agrees to pay all collection
agency and/or attorneys' fees and costs. (Note: payment of invoices related to the services s staled in this
document signifies all services performed were completed satisfactory).
11. The client must provide AO Wireless with any Purchase Orders and/or any specific billing requirements prior
to services being performed, otherwise this signed document is considered all that is necessary for invoicing
and payment to AO Wireless. A Purchase Order provided by the Client signifies the Client's agreement to
these terms and conditions. AO Wireless' expenses, if incurred, will be billed to the client at reasonable and
actual rates.
12. Client will indemnify and hold AO Wireless harmless from and against any and all costs, claims, expenses, or
damages for any claims arising from any circumstances outside of the services performed as stated in this
document. AO Wireless makes no guarantee and does not warrant that any of AO Wireless' employees will
produce any particular result or solution to the Clients particular needs. AO Wireless will not be responsible
for any disaster recovery after a natural disaster, fire, lightning, etc., modifications made by anyone other
than AO Wireless, or other circumstance outside of AO Wireless' control.
13. Price quotes valid for 90 days
a „s 0nni9
Alpha Omega Wireless, Inc. — Wireless Technologies Quotation
By signing below, the Client and Alpha Omega Wireless agree upon the terms and the information,
services, and/or deliverables as outlined in this document.
ACCEPTED BY:
of Round Ro k
Namer.
(Please Print)
Title:
(Please Print)
Signature
Date: [,. S.
ACCEPTED BY:
Alpha Omega Wireless
Name: Joe Wargo
(Please Print)
Title: President
(Please Print)
Signature
Date: 5/19/2015
If you have any questions concerning this quotation please contact:
Joe Wargo
512-966-8770 (direct)
512-298-1646 (fax)
wargoC&aowireless.com
ALCOMA
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Cambium Networks
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City of Round Rock
ROUND ROCK
TExas Agenda Item Summary
Agenda Number:
Title: Consider authorizing an Annual Maintenance and Support Agreement with
Alpha Omega Wireless, Inc. for License Radio Network for Traffic
Operations.
Type: City Manager Item
Governing Body: City Council
Agenda Date: 6/5/2015
Dept Director: Gary D. Hudder
Cost:
Indexes:
Attachments: Contract
Department: Transportation Department
Text of Legislative File CM -2015-804
City of Round Rock Page 1 Printed on 8/5/2015
v �(
CITY OF ROUND ROCK
CONTRACT MANAGEMENT SECTION
CONTRACT APPROVAL FORM FOR CITY MANAGER ACTION
Required for Submission of Specific City Manager Items
Department Name: Transportation Department Project Name: Annual Maintenance and Support Agreement
Project Mgr/Resource: Gary Hudder
x�City Manager Approval
Approval
ContractorNendor: Alpha Omega Wireless, Inc.
CMA Wording
Consider authorizing an Annual Maintenance and Support Agreement with Alpha Omega Wireless, Inc. for License Radio
Network for Traffic Operations.
x]Employee
Notes/Comments
E.E. (Ric) Bowden e May 22, 2015