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CM-2015-860 - 8/14/2015WEST ORDER FORM - CLEAR' SERVICES 610 Opperman Drive, P.O. Box 64833 St. Paul, MN 55164-1803 Tel: 651/687-8000 -4 THOMSON REUTERS Check West account status below as applicable: Rep Name & Number David Swanson 0112219 CLEAR Enterprise Plus New (NACI Form attached) 1064 41343514 Existing with no changes X Existing with changes (Permanent name change must attach a Customer Name Change Form) Does Subscriber have an existing West account? -------------------------------------------------------------------------------------------------------------------------------------- 20 ® Yes If yes, please provide West account number CLEAR Social Media Analytics 10 location ❑ No 477 41716716 r-� Acct # 1003943304 Quote # PO # Date 7/21/15 Name/Subscriber Round Rock Police Department Bill To Acct # C Order Confirmation Contact Name Rick white E -Mail <rwhite roundrocktexas. gov> r1 v CLEAR Contact Name (for delivery of Registration Keys. Individual users will also receive their Registration Keys if their e-mail addresses are provided) Rick White E -Mail <rwhite@roundrocktexas.gov> Telephone (512) 218-5524 CLEAR Primary Account Contact Name (general business contact) Rick White E -Mail <rwhite@roundroektexas.gov> Telephone (512) 218-5524 Permanent Address Change One -Time Ship To Additional Ship To Additional Bill To 7 Name Attn: z r -y Address Suite/Floor n City State County Zip v r7 v CLEAR Fixed Rate Monthly Banded/ Per User Total Monthly Full Svc # CLEAR Products Quantity x Base Rate Rate Other Charges 41765802 CLEAR Enterprise Plus 1064 41343514 CLEAR Alerting 20 41775644 CLEAR Social Media Analytics 10 location 477 41716716 CLEAR Social Media 10 subject 53 Fill in the maximum number of Users, Alerts, Seats. Notes: Total Monthly Charges S 1614 Monthly Charges and the minimum term shall begin on the date West processes Subscriber's order and continue for a minimum of 12 complete calendar months ("Minimum Term"). If Subscriber elects a longer Minimum Term the Monthly Charges will be billed as set forth herein. Monthly Charges apply regardless of Subscriber's actual use. In the event Subscriber is a corporation accessing CLEAR Services on its own behalf and on behalf of any government agency or entity, Subscriber must execute and submit to West separate agreements for each use case and be credentialed separately for each use case. Any additional users added to any existing Per User product licensed by A> Subscriber shall be tied to t11e Minimum Term of the underlying Order Form for such product(s). Subscriber's Initials for 24 ]Month CLEAR Minimum Term Subscriber agrees to commit to a Minimum Term of 24 months and the Monthly Charges for the second 12 months not to increase by more than 5 % over the Monthly Charges for the initial 12 months. Subscriber's Initials for 36 Month CLEAR Minimum Term Subscriber agrees to commit to a Minimum Terni of 36 months and the Monthly Charges for the second 12 months not to increase by more than % over the Monthly Charges for the initial 12 months and Monthly Charges for the third 12 months not to increase by more than % over the Monthly Charges for the second 12 months. Automatic Renewal Term(s) for Non -Government Subscribers Only. Upon conclusion of the Minimum Term, the Subscriber Agreement and this Order Form will automatically renew for consecutive 12 -month periods ("Renewal Term"), and the Monthly Charges for the Renewal Term(s) will increase 7% per year unless either party gives written notice of cancellation to the other party at least 30 days in advance of the expiration of the then -current Term. Subscriber's notice of cancellation should be sent to the attention of Customer Service at the address set forth herein. Additionally, West may at its discretion provide Subscriber with notice at least 60 days in advance of any 2/1/15-1 SAMInet 748.dot All- � Renewal Term of a Monthly Charge increase different from 7% after which Subscriber shall have 30 days to provide West with written notice of cancellation if Subscriber does not wish to renew. Excluded Charges (as defined in Schedule A) may be modified as set forth in the respective Subscriber Agreement (as defined herein). Subscriber is responsible for all Excluded Charges as incurred. Government Subscribers Post Minimum Term. Upon conclusion of the Minimum Term, Monthly Charges are billed thereafter at up to then -current rates. Excluded Charges (as defined in Schedule A) may be modified as set forth in the Subscriber Agreement (as defined herein). Monthly Charges may be modified upon 30 days notice to Subscriber. Subscriber is responsible for all Excluded Charges as incurred. Either party may provide the other party with 30 days prior written notice of cancellation. Subscriber's notice of cancellation should be sent to the attention of Customer Service at the address set forth herein. 1 Subscriber Initials for Enterprise Law Enforcement Subscribers 11 J S scriber's�3:%,Law Enforcement Subscribers. Subscriber has up to 200 sworn officers in its employ at the location identified above. If West learns ' at tll,banded range certified above, West reserves the right to increase Subscriber's charges as applicable. CLEAR Batch Transactional Full Svc # CLEAR Batch Products # of Users Other Notes: Access to CLEAR Batch shall begin on the date West processes Subscriber's Order and shall continue for a minimum of 12 complete calendar months thereafter ("Minimun Term"). Subscriber may elect a longer Minimum Term by his/her initials below. CLEAR charges for Subscriber's access to and use of CLEAR Batch shall begin when Subscriber first accesses CLEAR Batch and are subject to change asset forth in the Subscriber Agreement. During the Minimum Term and thereafter (including any Renewal Term) CLEAR charges for CLEAR Batch shall be billed at then -current Schedule A rates and are subject to change as set for the in the Subscriber Agreement. Automatic Renewal Term(s) for Non -Government Subscribers Only.. Upon conclusion of the Minimum Term, the Subscriber Agreement and this Order Form will automatically renew for consecutive 12 -month periods ("Renewal Term") unless either party gives written notice of cancellation to the other party at least 30 days in advance of any Renewal Term, including the first Renewal Term. During any Renewal Term, Subscriber's access to and use of CLEAR Services shall be governed by the Subscriber Agreement. Government Subscribers Post Minimum Term. Upon conclusion of the Minimum Term, Subscriber's access to CLEAR Batch shall continue at up to then current rates until terminated by either party upon 30 days written notice to the other party. Subscriber's Initials for longer Minimum Term. Please check: _ 24 or _ 36 month Minimum Term. Office Use Only OF instruct: Enter a discount of 100% - in the Condition Group 1 field on Additional Data A tab. CLEAR Windows 11 1 Full Svc # CLEAR Window Products Notes: CLEAR Charges and the minimum term shall begin on the date West processes Subscriber's order and continue for 12 complete calendar months ("Minimum Term"). Subscriber may elect a longer Minimum Term by his/her initials below. Subscriber shall guarantee minimum Monthly CLEAR charges as set forth above ("Monthly Charges") regardless of Subscriber's actual usage. All CLEAR charges shall be waived for Subscriber's actual usage in excess of the Monthly Charges through the window (the "Monthly Window") as set forth above. Subscriber shall pay all CLEAR charges in excess of the Monthly Window as incurred, as well as all other applicable Monthly Charges. CLEAR charges may be modified as set forth in the Subscriber Agreement. Subscriber is responsible for all Excluded Charges as incurred. In the event Subscriber is a corporation accessing CLEAR Services on its own behalf and on behalf of any government agency or entity, Subscriber must execute and submit to West separate agreements for each use case and be credentialed separately for each use case. CLEAR Batch Window requests must be submitted at least five (5) business days prior to the end of a billing month in order to apply against the Monthly Charges or Monthly Window for such month. Subscriber's Initials for 24 Month CLEAR Minimum Term Subscriber agrees to commit to a Minimum Term of 24 months and the Monthly Charges for the second 12 months not to increase by more than % over the Monthly Charges for the initial 12 months. Subscriber's Initials for 36 Month CLEAR Minimum Term Subscriber agrees to commit to a Minimum Term of 36 months and the Monthly Charges for the second 12 months not to increase by more than % over the Monthly Charges for the initial 12 months and Monthly Charges for the third 12 months not to increase by more than % over the Monthly Charges for the second 12 months. Automatic Renewal Term(s) for Non -Government Subscribers Only. Upon conclusion of the Minimum Term, the Subscriber Agreement and this Order Form will automatically renew for consecutive 12 -month periods ("Renewal Term"), and the Monthly Charges for the Renewal Term(s) will increase 0% per year unless either party gives written notice of cancellation to the other party at least 30 days in advance of the expiration of the then -current Term. Subscriber's notice of cancellation should be sent to the attention of Customer Service at the address set forth herein. Additionally, West may at its discretion provide Subscriber with notice at least 60 days in advance of any 2/1/15-1 SAMInet 748.dot N Renewal Term of a Monthly Charge increase different from 0% after which Subscriber shall have 30 days to provide West with written notice of cancellation if Subscriber does not wish to renew. The Monthly Window shall remain unchanged. Excluded Charges (as defined in Schedule A) may be modified as set forth in the respective Subscriber Agreement (as defined herein). Subscriber is responsible for all Excluded Charges as incurred. Government Subscribers Post Minimum Term. Upon conclusion of the Minimum Term, Monthly Charges are billed thereafter at up to then -current rates. The Monthly Window shall remain unchanged. Excluded Charges (as defined in Schedule A) may be modified as set forth in the Subscriber Agreement (as defined herein). Monthly Charges may be modified upon 30 days notice to Subscriber. Subscriber is responsible for all Excluded Charges as incurred. Either party may provide the other party with 30 days prior written notice of cancellation. Subscriber's notice of cancellation should be sent to the attention of Customer Service at the address set forth herein. Subscriber Certification Section =F Required for all accounts that interact with, manage or house inmates or detainees. IF I Subscriber Certifications must be completed for every order, including renewals. Subscriber by his/her initials below certifies and acknowledges understanding and acceptance of the security limits of CLEAR and Subscriber's Wsponsibility for con _ . network access: f� Sign G Subscriber's li:i;;ls. Here cannot and does not limit access to non -West Internet sites. It is the responsibility of Subscriber to control access to the Interne . y is ier criber acknowledges its understanding and acceptance of the security limits of CLEAR and Subscriber's Wresponsibility for controlling Internet access. Subscriber' .., ti:ds.uh ; rn S i g A it shall be responsible for controlling network access to the Internet or internal Subscriber sites. Subscriber agrees to prN(!,- Its o•., u 1-11 c'i'.. H e r e - or other security technologies as well as desktop security to limit access to the CLEAR URL and West software. Subs ,„ ( Mure and implement its own security configuration. t Ail) F: Sign Sign w Subscriber's tials �uhsc: il; a Here ry Data, and shall not distribute any Data to a third party for use, in a manner contrary to or in violation of any applicable fe egulation or in any manner inconsistent with the Subscriber Agreement. f1 i Subscriber's Initi x. �.! i.: !: ;!i Subscriber employees only for administrative or internal business purposes. All such access use will fully comply wi tir_ 1 i1o.. in r a I:.R e r e • In t approved Subscriber employees be provided access to or control of any terminal with access to CLEAR or CLEAR data. • Terminals with CLEAR access, access credentials, and CLEAR data will be in secured locations that do not provide inmate/detainee access. • No access shall be outsourced or otherwise provided to third parties. • Subscriber shall be solely responsible for ensuring that no sensitive information is made available beyond its stated permissible use. 2/1/15-I SAMInet 748.dot IP Address Section Only External IP Address(es) or Range(s) Must Be Provided Valid External IP Addresses or IP Ranges belonging to your organization and meeting the following requirements must be provided for all CLEAR orders: • IP Addresses assigned to jurisdictions outside the United States or West approved U.S. Territories are prohibited. • IP Addresses will not be accepted from the following ranges which are reserved by the Internet Assigned Numbers Authority for special use or private networks: 10.0.0.0 - 10.255.255.255, 127.0.0.0- 127.255.255.255, 172.16.0.0 - 172.31.255.255, 192.168.0.0 - 192.168.255.255, 169.254.0.0 - 169.254.255.255. • All IP addresses must be IPv4 addresses. Permissible IPAddress(es) will be those provided below as well as any previously provided IPAddress(es) for this Subscriber Subscriber's Internet Service Provider Name on file / existing customer Provide IP Address(es) or IP Address Range(s) below Additional page(s) may be attached if needed n Beginning IP Address Ending IP Address C Beginning IP Address Ending IP Address n CLEAR Subscribers may receive roaming access to CLEAR by default. Roaming access permits users outside Subscriber's designated IP Address/Range. West may, at its option, block roaming access. Subscriber initials if Subscriber requests that roaming access be blocked. If you do not know your company's external IP address(s), try the following: I . Contact your network administration, firewall or security team 2. Contact your Internet Service Provider, ISP (i.e. Cable, DSL, Satellite, etc.) 3. Go to the following URL in your browser: littn:Htools.whois.net/vourii) or litip:/hvww.wliatisnivit).coni to identify your external IP address (NOTE: If you have multiple IP addresses, this tool will only detect one IP address) Technical Contact for CLEAR Products (if applicable) (Contact for IP Address Issues) Name (please print) Megan Tsehoerner p; Telephone 512-218-5451 m mtschoerner@roundrocktexas.gov a E -Mail 2/1/15-I SAMInet 748.dot n CLEAR Users, My Account Administrator and Authorized QuickView+ IF User Last Name First Name E-mail Address Phone Number 1N AD AN SV TC Please use seperate sheet for new passwords If there are additional CLEAR users additional page(s) must be submitted with the order User Type Key IN = Investigator AD = Administrator AN = Analyst SV = Supervisor TC = Technical Subscriber shall authorize which user shall be named as the My Account Administrator. Access to My Account will allow CLEAR user management, general account information and granting access to other My Account users. Authorized My Account Administrator for CLEAR Last Name White First Name Richard E -Mail rwhite@roundrocktexas.gov (Required) Subscriber shall authorize which CLEAR users(s) shall have access to QuickView+. Actual charges billed by West may vary from charges reported on QuickView+. Subscriber shall pay charges as billed. West does not warrant and has no liability with respect to accuracy of charges or other information on QuickView+. Authorized CLEAR Password Holder for CLEAR QuickView+ Last Name White First Name. Richard E -Mail rwhite@roundrocktexas.gov CLEAR Renewals Subscriber Certification Section must also be completed for all Subscribers that interact with, manage, or house inmates or detainees. *Current Monthly CLEAR Charges is/are rate(s) in effect as of the date of this Order Form and may not be the rate(s) in effect when rate(s) for the Renewal Term is/are calculated, depending on the length of the current Minimum Term or current Renewal Term. Sub Matt # CLEAR Products Current Monthly Charges* Notes Subscriber's Initials for 12 Month Renewal Term** Subscriber agrees to commit to an additional 12 months and the Monthly Charges for the such additional 12 months shall be % more than the current Monthly Charges in effect at the end of the current Minimum Term and/or current Renewal Terms. Subscriber's Initials for 24 Month Renewal Term** Subscriber agrees to commit to an additional 24 months. The Monthly Charges for the first additional 12 months shall be % more than the Monthly Charges in effect at the end of the current Minimum Tenn and/or current Renewal Terms and the Monthly Charges for the second additional 12 months shall be % more than the Monthly Charges for the first additional 12 months. Subscriber's Initials for 36 Month Renewal Term** Subscriber agrees to commit to an additional 36 months. The Monthly Charges for the first additional 12 months shall be % more than the Monthly Charges in effect at the end of the current Minimum Term and/or current Renewal Terms and the Monthly Charges for the second additional 12 months shall be % more than the Monthly Charges for the first additional 12 months. The Monthly Charges for the third additional 12 months shall be % more than the Monthly Charges for the second additional 12 months. ** Effective at the end of the Minimum Tenn or current Renewal Term. Automatic Renewal Term(s) for Non -Government Subscribers Only. Upon conclusion of the Renewal Term designated above, the Subscriber Agreement and this Order Form will automatically renew for consecutive 12 -month periods, and the Monthly Charges for the Renewal Term(s) will increase 0% per year unless either party gives written notice of cancellation to the other party at least 30 days in advance of any Renewal Term. Subscriber's notice of cancellation should be sent to the attention of Customer Service at the address set forth herein. Additionally, West may at its discretion provide Subscriber with notice at least 60 days in advance of any Renewal Term of a Monthly Charge increase different from 0% after which Subscriber shall have 30 days to provide West with written notice of cancellation if Subscriber does not wish to renew. The Monthly Window shall remain unchanged. Excluded Charges (as defined in Schedule A) may be modified as set forth in the Subscriber Agreement. Subscriber is responsible for all Excluded Charges as incurred. Government Subscribers Post Minimum Term. Upon conclusion of the Renewal Term designated above, Monthly Charges are billed thereafter at then current rates. The Monthly Window shall remain unchanged. Excluded Charges (as defined in Schedule A) may be modified as set forth in the Subscriber Agreement. Monthly Charges may be modified upon 30 days notice to Subscriber. Subscriber is responsible for all Excluded Charges as incurred. Either party may provide the other party with 30 days prior written notice of cancellation. Subscriber's notice of cancellation should be sent to the attention of Customer Service at the address set forth herein. 2/1/15-1 SAMInet 748.dot CLEAR Window Renewals Subscriber Certification Section must also be completed for all Subscribers that interact with, manage, or house inmates or detainees. *Current Monthly Charges and the Monthly Window is/are rate(s) in effect as of the date of this Order Form and may not be the rate(s) in effect when rate(s) for the Renewal Term is/are calculated, depending on the length of the current Minimum Term or current Renewal Term. Sub �Iatl # CLEAR Products Current Monthly Charges* Notes Subscriber's Initials for 12 Month Renewal Term** Subscriber agrees to commit to an additional 12 months and the Monthly Charges for the such additional 12 months shall be % more than the current Monthly Charges in effect at the end of the current Minimum Term and/or current Renewal Terms. Subscriber's Initials for 24 Month Renewal Term** Subscriber agrees to commit to an additional 24 months. The Monthly Charges for the first additional 12 months shall be % more than the Monthly Charges in effect at the end of the current Minimum Term and/or current Renewal Terms and the Monthly Charges for the second additional 12 months shall be % more than the Monthly Charges for the first additional 12 months. Subscriber's Initials for 36 Month Renewal Term** Subscriber agrees to commit to an additional 36 months. The Monthly Charges for the first additional 12 months shall be % more than the Monthly Charges in effect at the end of the current Minimum Term and/or current Renewal Terms and the Monthly Charges for the second additional 12 months shall be % more than the Monthly Charges for the first additional 12 months. The Monthly Charges for the third additional 12 months shall be % more than the Monthly Charges for the second additional 12 months. ** Effective at the end of the Minimum Term or current Renewal Term. Automatic Renewal Term(s) for Non -Government Subscribers Only. Upon conclusion of the Renewal Term designated above, the Subscriber Agreement and this Order Form will automatically renew for consecutive 12 -month periods, and the Monthly Charges for the Renewal Term(s) will increase 0% per year unless either party gives written notice of cancellation to the other party at least 30 days in advance of any Renewal Term. Subscriber's notice of cancellation should be sent to the attention of Customer Service at the address set forth herein. Additionally, West may at its discretion provide Subscriber with notice at least 60 days in advance of any Renewal Term of a Monthly Charge increase different from 0% after which Subscriber shall have 30 days to provide West with written notice of cancellation if Subscriber does not wish to renew. Excluded Charges (as defined in Schedule A) may be modified as set forth in the Subscriber Agreement. Subscriber is responsible for all Excluded Charges as incurred. Government Subscribers Post Minimum Term. Upon conclusion of the Renewal Term designated above, Monthly Charges are billed thereafter at then current rates. Excluded Charges (as defined in Schedule A) may be modified as set forth in the Subscriber Agreement. Monthly Charges may be modified upon 30 days notice to Subscriber. Subscriber is responsible for all Excluded Charges as incurred. Either party may provide the other party with 30 days prior written notice of cancellation. Subscriber's notice of cancellation should be sent to the attention of Customer Service at the address set forth herein. II II Additional Terms II II Subscriber Auto Charge Credit Card / Electronic Funds Transfer Election Payment Terms. Subscriber may separately authorize West to automatically charge a credit card ("Auto Charge") or electronic fund transfer ("EFT"), to pay charges for charges due on Subscriber's account. If Subscriber currently subscribes to Auto Charge or EFT, subscription charges incurred from this order will be Auto Charged or debited through EFT (as elected) in accordance with existing terms and conditions. Returns and Refunds. If Subscriber is not completely satisfied with any print product received from West as part of a subscription or as a one-time purchase, and not as part of a multi-year contract or a CD-ROM/DVD product received after the Minimum Term, the product may be returned within 45 days of the original shipment date for a full refund or credit, in accordance with West's then -current returns policies. Different rules (http://static.legalsoltitions.tliomsonreuters.coln/static/returns-refunds.pdfl apply for print products received as part of multi-year contracts such as, but not limited to, Assured Print Pricing, Library Savings Plan, West Complete, Library Maintenance Agreements and ePack and to WestPack contracts as well. Westlaw, CLEAR, Monitor Suite, ProView eBook, Software, West LegalEdcenter, Practice Solutions, TREWS and Serengeti charges are non-refundable. Please see htip://static.le2alsolutions.thomsonreuters.com/static/retunis-retiulds.pdf or contact West Customer Service at 1-800-328- 4880 for additional details regarding West's current policies on returns and refunds. Other Terms and Conditions. Any passwords issued herein may only be used by the person to whom the password is issued and sharing of passwords is STRICTLY PROHIBITED. General Provisions for Non -Government Subscribers Only. This Order Form is subject to approval by West, a Thomson Reuters business ("West") in St. Paul, Minnesota and is governed by Minnesota law. The state and federal courts sitting in Minnesota will have exclusive jurisdiction over any claim arising from or related to this agreement. All payments are due 30 days from date of invoice. Applicable sales, use, personal property, value added tax (VAT) or equivalent, ad valorem and other taxes are payable by Subscriber. Subscriber may be charged interest for overdue charges. If any charges remain unpaid 30 days after becoming due, all amounts that are or would become due and payable for the remaining term of Subscriber's Subscriber Agreement, shall become immediately due and payable at the sole option of West. Interest charged may be adjusted to the then -highest current rate allowable on Minnesota contracts. This Order Form may not be assigned, sublicensed or otherwise transferred by Subscriber without West's prior written consent. All collection fees, including but not limited to attorneys fees, are payable by Subscriber. West may request a current financial statement and/or obtain consumer credit report on the undersigned individual to determine creditworthiness. West will only request consumer credit information on the undersigned if the undersigned is applying for credit as an individual or if the undersigned's consumer credit information is necessary for West to consider granting credit to the aforementioned company. If Subscriber inquires whether a credit report was requested, West will provide information of such, if a report was received and the name, address and telephone number of the agency that supplied the report. General Provisions for Government Subscribers Only. This Order Form is subject to approval by West, and is governed by the laws of Subscriber's state. The courts sitting in Subscriber's state will have exclusive jurisdiction over any claim arising from or related to this agreement. If Subscriber is a U.S. Federal Government subscriber, this Order Form is governed by the laws of the United States of America. Applicable sales, use, personal property, value added tax (VAT) or equivalent, ad valorem and other taxes are payable by Subscriber. This Order Form may not be assigned, sublicensed or otherwise transferred by Subscriber without West's prior written consent. 2/1/15-1 SAMInet 748.dot Usage Cap for Fixed Rate Only. In the event Subscriber's actual charges (at then -current Schedule A rates) exceed the then -current Monthly Charges by more than 10 times in any month (or by 20 times in any month for Enterprise Law Enforcement subscribers), West may, at its option, limit access to live gateways thereafter, request that the parties enter into good faith negotiations or, upon 10 days written notice to Subscriber, terminate the Subscriber Agreement. CLEAR Products to be Lapsed Full Svc # CLEAR Products 41011157 CLEAR PRO GOV PLUS WEB ANALYTICS BANDED The Research Subscriber Agreement (located at http://leaalsolutions.com/research-subscriber-agreement), the applicable Schedule A (located at littp:Hlef!alsolutions.com/schedule-a-clear) is/are hereby incorporated by reference and made part of this Order Form. In the event there is a conflict between the terms and conditions of the Subscriber Agreement and Schedule A and the terms and conditions of this Order Form, the terms and conditions of this Order Form shall control. Subscriber by his/her signature below, acknowledges his/her understanding and acceptance of the terms and conditions of the Subscriber Agreement and Schedule A and this Order Form. AUTHORIZED REPRESENTATIVE ORDER FORM /j J Printed -�d1ey ` J Title City Manager Date P5/Z I/- / L Signature x 4, For Credit Card Transactions only: Visa Master Card Am Ex Total Amt. to Charge Card # Expir. Date for this Order Subscription charges for this order will be billed to Subscriber's West account unless automatic credit card or electronic funds transfers have been separately authorized. 2/1/15-1 SAMInet 748.dot City of Round Rock IOUND ROCK XAS Agenda Item Summary Agenda Number: Title: Consider authorizing upgrade to the West Order Form for Clear Services for the Police Department Type: City Manager Item Governing Body: City Manager Approval Agenda Date: 8/14/2015 Dept Director: Allen Banks Cost: Indexes: Attachments: CMAF - CLEAR Upgrade, West Order Form - Contract Department: Police Department Text of Legislative File CM -2015-860 Consider authorizing upgrade to the West Order Form for Clear Services for the Police Department The Police Department has for several years used the data service, CLEAR, from Thomson Reuters in the Department's Planning and Policy Section to assist officers in developing investigative leads. Normally, that contract would be up for renewal next year. However, the company has adopted an enterprise licensing approach and added new features of which the Department would like to take advantage. For a monthly $365 increase in contract charges, the Department essentially can expand licensing to cover all sworn personnel. We anticipate the primary users in this expanded pool would be the Department's Threat Liaison Officers. The new monthly rate would be $1,614. Staff recommends approval of this upgrade. Cify of Round Rock Page 1 Printed on 811312015