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CM-10-01-009Capital Area Council of Governments 6800 Burleson Road Building 310, Suite 165 Austin, Texas 78744 512.916.6000'. FAX -512.916.6001 Bastrop Blanco Burnet Caldwell Fayette Hays Lee Llano Travis Williamson Counties Betty Voights Executive Director October 30, 2009 The Honorable Alan McGraw City of Round Rock 221 E. Main Street Round Rock, Texas 78664 Re: Emergency Notification System Dear Mayor McGraw: This letter agreement authorizes the City of Round Rock to use the Emergency Notification System provided by the Capital Area Council of Governments under the terms and conditions set out below, for the period of October 1, 2009 to September 30, 2010. This agreement may be extended for up to two additional years unless terminated. The City of Round Rock agrees to use the Emergency Notification System solely in accordance with CAPCOG's ENS Policies & Procedures Manual. Effective October 1, 2009 the City of Round Rock will be billed $1,695.00 annually to cover the operating expenses associated with use of the Emergency Notification System. Payment to CAPCOG is expected within ninety (90) days of receipt of an invoice. Additionally, CAPCOG will continue to provide free training for designated personnel on use of the Emergency Notification System. If the City of Round Rock receives a request under the Texas Public Information Act for disclosure of any of the ENS 9-1-1 database information, the City of Round Rock agrees not to disclose the information prior to notification of CAPCOG's Emergency Communications Department in writing within two business days of the receipt of the request so that CAPCOG may advise the City of Round Rock regarding the request. This agreement authorizes the City of Round Rock use of the Emergency Notification System from October 1, 2009 to September 30, 2010, and may be extended for up to two additional years unless terminated. CAPCOG may terminate this agreement at any time. However, if the City of Round Rock violates CAPCOG's ENS Policies & Procedures and does not correct the violation within five business days after CAPCOG gives the City of Round Rock notice of the violation this constitutes grounds for agreement termination. CAPCOG terminates this agreement by notifying the City of Round Rock in writing of its intent to terminate, and the agreement terminates 15 calendar days after the date on the GM -10-01-00 t Capital Area Council of Governments 6800Budeson Road Building 310, Suite 165 Austin, Texas 78744 512.916.6000 FAX 512.916.6001. www.capcog.org. Blanco Burnet Caldwell Fayette Travis Williamson Counties notice. Upon termination, the City of Round Rock agrees to destroy its Emergency Notification System 9-1-1 database information and to certify the destruction in writing to CAPCOG's Emergency Communications Department within two business days following termination of this agreement. This letter agreement does not govern the creation or use of a file or folder of emergency numbers by the City of Round Rock not derived from the Emergency Notification System 9-1-1 information database. Each individual signing this agreement on behalf of a party warrants that he or she is legally authorized to do so and that the party is legally authorized to perform the obligations undertaken. Capital Ar By Council of Governments City of Round Rock trh Betty Voights Executive Director By Name Title Capital Area Council of Governments EMERGENCY NOTIFICATION SYSTEM (ENS) Policies & Procedures Effective: October 1, 2006 1.0 PURPOSE 1.1 To outline tasks necessary for efficient and effective operations, and to assign responsibility for completion of such tasks. 1.2 To provide rules for uniform use of the ENS. 1.3 To provide information for continued quality assurance within the CAPCOG region. 1.4 To ensure there is adequate accounting of the ENS activity. 2.0 DEFINITIONS 2.1 "ENS Use" is defined as and authorized only in an emergency situation where property or human life is in jeopardy. With the exception of testing procedures described in Sections 4.2.1 and 4.2.2 of these Policies, the ENS's sole purpose is to provide critical/emergency notification to public safety forces or the community or both. 2.2 "Authorizing Individual" means a CAPCOG (1) county judge, county sheriff, and/or county emergency management coordinator; city mayor or city manager; police chief and/or fire chief of a jurisdiction with managing control of a Public Safety Answering Point (PSAP); and the Lower Colorado River Authority (LCRA) Emergency Management Coordinator; or (2) an individual designated in writing by an Authorizing Individual identified in clause (1). The Authorizing Individual has the authority to direct a Certified User to activate the ENS. 2.3 "Certified User" means an individual who has been designated by an Authorizing Individual as someone who has permission to activate the ENS and has satisfactorily completed the training curriculum prescribed by CAPCOG for accessing and activating the ENS. Note: an Authorizing Individual may chose to become a Certified User. 3.0 POLICY 3.1 Each Jurisdiction with Managing Control of a Public Safety Answering Point (PSAP) shall: 3.1.1 Designate a single point of contact (POC) for CAPCOG for the purpose of administering the ENS, and notify CAPCOG immediately when the designated point of contact is no longer valid. It is recommended that this person be PSAP personnel and be a Certified User. Approved by CAPCOG Executive Committee 2/8/06 Revised 1/10/08 CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 2of14 3.1.2 Maintain an up-to-date roster of all Authorizing Individuals and send a copy of the roster to CAPCOG 3.1.3 Maintain an up-to-date roster of all Certified Users and send a copy of the roster to CAPCOG, and notify CAPCOG immediately when there is a change in Certified Users. 3.1.4 Protect and limit the use of the assigned user name and password which grants access to the ENS programs. In the event a Certified User is no longer authorized to access and activate the ENS, the ENS program password shall be changed by CAPCOG personnel. 3.1.5 Prohibit or limit modifications of the Communicator! NXT or Geocast Web programs without CAPCOG's prior written consent. 3.1.6 Ensure that Certified Users are available or on-call during each shift and complete an annual training refresher course as provided by CAPCOG. 3.1.7 Request public education materials as provided by CAPCOG. 3.2 Each Authorizing Individual shall: 3.2.1 Ensure that access to and activation of the ENS programs is limited to Certified Users. 3.2.2 Protect and limit the use of the assigned user name and password which grants access to the ENS programs. 3.2.3 Protect the confidentiality of addressing databases and of information furnished by 9-1-1 database providers, and notify CAPCOG's Director of Emergency Communications (see Exhibit 5.1) in writing within two business days of the receipt of a request for addressing databases or information made under the Texas Public Information Act so that CAPCOG may advise the authorizing individual regarding the request. 3.3 CAPCOG shall: 3.3.1 Verify the accuracy of Authorizing Individual and Certified User rosters with the ENS POC at least quarterly. 3.3.2 Conduct routine maintenance and service operations on the system. ENS POCs will be notified prior to these operations which may cause system use to be limited or leave the system temporarily unavailable. 3.3.3 Provide training, including course materials, for all Certified Users. 3.3.4 Provide procedural forms described in Section 4.0 of these Policies. CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 3.3.5 Provide technical and procedural guidance for ENS use and administration. 3.3.6 Provide a contact list for CAPCOG Staff (Exhibit 5.1). 4.0 PROCEDURE 4.1 Each Certified User shall : 3 of 14 4.1.1 Protect the confidentiality of addressing databases and of information furnished by 9-1-1 database providers. 4.1.2 Comply with naming conventions set forth by CAPCOG. 4.1.2.1 Contacts should be assigned a User ID from the range of numbers provided to you by CAPCOG. 4.1.2.2 Messages, Groups, and Custom Field information should be preceded by the name of your respective jurisdiction. 4.1.3 Complete an ENS Activation Form (Exhibit 5.2) for each activation request (test activations excluded). This form is available on-line at "http://www.capcog.org/Programs/Homeland_Security/ens/default.asp" For Geocast Web activations the form (Exhibit 5.2) must be submitted by fax or email to CAPCOG within eight hours of message activation or upon expiration of the emergency situation, whichever is the shorter period. Communicator NXT Activation Forms should remain on site and available for review during the annual 9-1-1 monitoring visit. 4.1.4 In the event Geocast Web is utilized, in addition to completing the Activation Form required by Section 4.1.2, notify the CAPCOG Director of Emergency Communications by leaving a voice message at 512-916- 6044. 4.1.5 Complete an ENS Trouble Report (Exhibit 5.3) for issues encountered with the use of the software. This form is available on-line at "http://www. capcog.org/Programs/Hom eland_Secu rity/ens/defau lt.asp" and must be submitted by fax or email to CAPCOG within eight (8) hours of the event or testing. 4.1.6 Sign and date the Nondisclosure Agreement (Exhibit 5.5) and submit it to a CAPCOG staff member named in Exhibit 5.1.This form is available on-line at "http://www. capcog.org/Programs/Homeland_Security/ens/default.asp" 4.2 Each PSAP shall: 4.2.1 Test at least once a month the Communicator! NXT program for proper operation and user familiarity. The test must include a minimum of one CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 4 of 14 defined group. Test parameters and results must be maintained on an ENS Test Activity Log (Exhibit 5.4) This form is available on-line at "http://www.capcog.org/Programs/Homeland_Security/ens/default.asp" The Test Activity Log should remain on site and available for review during the annual 9-1-1 monitoring visit. Please note that CAPCOG administrators will have access to activation reports on all testing and activations. 4.2.2 Test at least once a month the Geocast Web program for proper operation and user familiarity. The test must include a minimum of 10 but not more than 25 data points. In order to ensure adequate performance within the county, varying data points must be utilized each month. Test parameters and results must be maintained on a Test Activity Log (Exhibit 5.4) This form is available on-line at "http://www.capcog.org/Programs/Homeland_Security/ens/default.asp" The Test Activity Log should remain on site and available for review during the annual 9-1-1 monitoring visit. Please note that CAPCOG administrators will have access to activation reports on all testing and activations. 5.0 EXHIBITS 5.1 CAPCOG Staff Contact List 5.2 ENS Activation Guidelines and Form 5.3 ENS Trouble Report 5.4 ENS Test Activity Log 5.5 Nondisclosure Agreement CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 5 of 14 EXHIBIT 5.1 CAPCOG STAFF CONTACT LIST Homeland Security Division Policy Process / Technical Assistance Ed Schaefer Director of Homeland Security 512-916-6026 (Work) 512-755-1046 (Cell) Sheila Jennings Regional Emergency Planning Coordinator 512-916-6013 (Work) 512-636-3480 (Cell) Emergency Services Division (9-1-1) Policy Gregg Obuch Director of Emergency Services 512-916-6044 (Work) 512-992-8927 (Cell) Process / Technical Assistance Shawn Barnes Quality Assurance Coordinator 512-916-6028 (Work) 512-497-9030 (Cell) 512-606-3082 (Alpha/Numeric Pager) This form is available on-line at "http://www.capcog.org/Programs/Homeland Security/ens/default.asp" CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 Exhibit 5.2 ENS Activation Guidelines and Form for Certified Users 6of14 1. The Emergency Notification System (ENS) is designed to notify relatively small numbers of citizens (hundreds to low thousands) in the case of an emergency which directly affects that population. Examples of such would be flooding, a sniper event, an Alzheimer's patient lost in the area, hazardous materials incident, and similar life threatening events. 2. For emergencies which affect larger segments of the population (the entire city, the county, or more than 3,500 households or so) TV and radio are more effective and would be more expedient. The ENS would take far too long to notify that many people and was not designed to do so. 3. The nature of this system and the sensitivity of the database that it uses dictate that only select officials are authorized to initiate use of the system. These officials may be the County Judge, City Mayor, City Manager, Police Chief, Emergency Management Coordinator, and other designated city or county officials. 4. The PSAP maintains a list of Authorizing Individuals in the Certified User's jurisdiction that are authorized to initiate an ENS activation. These are the only people in your area who can do so! If the caller is not listed, let them know you cannot perform this operation because they are not authorized to initiate it. Contact the PSAP supervisor or follow pre -determined PSAP protocol to determine how to proceed. You may only initiate the activation process if you are ultimately contacted directly by someone who is on the list of Authorizing Individuals. 5. Calls received that are requesting activation of the ENS must be taken by or transferred to an ENS Certified User. The Certified User will use the ENS Activation Form that follows to guide them through the activation process. 6. In order to protect and properly notify the citizens in harm's way, an accurate message must be recorded by the Certified User. Keep in mind, the message sent to the citizens might be the only information they receive about the emergency and they will act accordingly. The Certified User will not modify it at all because even small edits can change meaning and have a potential big impact. It is important for the emergency message to be clear and concise. Thirty (30) seconds is the recommended target length for emergency messages. 7. In order to notify the citizens in harm's way immediately, accurate location information must be recorded. Get as much detail as possible. This could be in the form of a map book page grid, a major intersection, a landmark, or preferably a faxed copy of a map with drawn -in detail. Keep in mind, even if an intersection is given, you must also explain approximately how far beyond that intersection (what radius) is to be notified. 8. The Certified User will verify success of the activation by using the ENS tool to generate a "post - activation" summary report. They may also request a comprehensive summary report from a CAPCOG staff member listed in Exhibit 5.1 during normal business hours. 9. If the regional ENS is inoperable, system users can request access to the Backup Hosting Center through CAPCOG personnel. The hosting service will drastically enhance the system's call -out capacity and is available for Communicator NXT and GeoCast Web activations. It should, CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 7of14 however, only be used during extreme events. A charge of $0.20 per call will be assessed by the vendor and charged to the activating jurisdiction. Certified Users may contact CAPCOG personnel for access to the hosting service. CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 ENS Activation Form for Certified Users 8of14 1. Is the requesting individual listed on the PSAP's Authorizing Individual roster? 0 Yes 0 No If no, STOP HERE AND DO NOT ACTIVATE THE ENS Contact the PSAP supervisor or follow pre -determined PSAP protocol to determine how to proceed 2. Who requested use of the ENS for this emergency? Name and title of requesting individual: Call Back Phone Number: 3. Does the emergency meet the following criteria set out in CAPCOG's ENS Policies & Procedures: • notify relatively small numbers of citizens (hundreds to low thousands) in the case of an emergency which directly affects that population • an emergency situation where property or human life is in jeopardy • to provide critical/emergency notification to public safety forces or the community or both. ❑ Yes ❑ No 4. Describe the emergency (be as complete as possible): 5. Exactly where is the emergency? 6. What is the defined area to be notified (use map book grid, major intersection, landmark, etc.)? Fax or attach a copy of the map if necessary. CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 9of14 7. Exact wording of message sent: 8. System Activated 0 Communicator! NXT 0 GeoCast Web 9. "Post Activation" summary report was generated and reviewed. 0 Yes 0 No Date/Time of initial request for activation: Time of Activation: Time of Activation Completion: Certified User responsible for ENS Activation (Name/agency/call-back number): Signature Date FOR GEOCAST WEB ACTIVATIONS FAX or email this form to CAPCOG within eight hours of message activation or upon expiration of the emergency situation, whichever is the shorter period. Fax: 512-916-6177 or e-mailed to ENS(a,capcog. org FOR COMMUNICATOR NXT ACTIVATIONS your Forms should remain on site and available for review during the annual 9-1-1 monitoring visit. An interactive .pdf form is available on-line at "http://www.capcog.org/Programs/Homeland Security/ens/default.asp" CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 EXHIBIT 5.3 ENS TROUBLE REPORT 10 of 14 1. Please use this form for reporting any problems you encounter while using the ENS. Please be as detailed as possible when describing the trouble. 2. If you are a Certified User who is unable to access the system for an emergency activation, please perform the following steps: • Contact a CAPCOG staff member listed on Exhibit 5.1. • Please complete and submit this form to CAPCOG within eight (8) hours of the event. 3. If you have forgotten or lost a username or password and need routine access, please compete and submit this form to CAPCOG and contact a CAPCOG staff member listed in Exhibit 5.1 during normal business hours. 4. System trouble is being reported on: Communicator! NXT n GeoCast Web ❑ 5. Is the system completely inoperable? Yes ❑ No: 1 ( IF YES THEN CONTACT A CAPCOG STAFF MEMBER (EXHIBIT 5.1) IMMEDIATELY SO A SWITCH TO THE BACKUP HOSTING CENTER CAN BE PERFORMED (See Exhibit 5.2 "ENS Activation Guidelines" for more information) 6. Describe the action being performed when trouble was encountered: 7. Define the trouble encountered in as much detail as possible: CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 Name, title, and agency of person experiencing trouble: 11 of 14 Telephone and Email contact information for person experiencing trouble: Work: Cell/Pager: Email: Signature Date of Report An interactive .pdf form is available on-line at "http://www.capcog. org/Programs/Homeland_Security/ens/default.asp" Must be faxed to CAPCOG within eight (8) hours of the event or testing Fax: 512-916-6177 or e-mailed to ENS(a capco2.org CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 EXHIBIT 5.4 ENS TEST ACTIVITY LOG 12 of 14 Routine testing of the Emergency Notification System is critical to facilitate familiarity and proper operation in the event system activation is required. Please refer to the ENS Policies & Procedures for minimum standards regarding testing requirements. Should you have any questions or problems at any point during the testing process, please contact a CAPCOG representative listed on Exhibit 5.1. Your Test Activity Logs should remain on site and available for review during the annual 9-1-1 monitoring visit. Please note that CAPCOG administrators will have access to activation reports on all testing and activations. Communicator NXT Test Results: Successful n Failed n 1) User performing test: Username: 2) Date and time test performed: / am/pm 3) Defined group tested: 4) Pre -defined scenario tested (if applicable): i. Number of members in group: ii. Devices in group tested: 1. work n 2. email ❑ 3. cell ❑ 4. pager ❑ 5. home ❑ 6. other ❑ GeoCast Web Test Testing Results: Successful n Failed n 1) User performing test: Username: 2) Date and time test performed: / am/pm 3) Area where test was performed: 4) Number of data points tested (minimum 10/maximum 25): CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 13 of 14 If testing fails or trouble is encountered during the testing process, please complete a CAPCOG Trouble Report (Exhibit 5.3) and fax or e-mail it to CAPCOG within eight (8) hours of the event or testing. Name of person completing this Log Signature of person completing this Log Date An interactive .pdf form is available on-line at "http://www.capcog.org/Programs/Homeland Security/ens/default.asp" CAPCOG ENS Policies & Procedures Revised 9/25/09 Version 2.3 EXHIBIT 5.5 ENS NONDISCLOSURE AGREEMENT FOR ENS CERTIFIED USERS 14 of 14 • I, the undersigned, understand the sensitivity and confidentiality of the 9-1-1 database information that supports the Emergency Notification System (ENS). I further realize that the potential for abusing the ENS mandates that all and Certified Users exercise extreme caution in granting access to the System, all of its components, and any derivative information or reports generated by it. • Access to the Emergency Notification System and related information is provided solely for the purposes of public safety by an Authorizing Individual. Any other use is prohibited. Therefore, I agree to take reasonable precautions to prevent accidental or unauthorized access to the Emergency Notification System, it's supporting documentation, related screen names and passwords, and any documents or reports (hardcopy or electronic) produced by the System. • Access codes and the web address of the Emergency Notification System may not be disclosed to any third party. I understand and agree that any person requesting access to the System must contact CAPCOG personnel, be trained by them, and be given their own user names and passwords. • I will not copy, or permit anyone else to copy, any documentation (physical or electronic versions) of the ENS software or the output images unless the copying is required to support use of the System or official use archives. • If I receive a request under the Texas Public Information Act for disclosure of any of the ENS 9-1-1 database information, I agree not to disclose the information, but instead to notify an Authorizing Individual who will follow procedures noted in Section 3.2.3 of the ENS Policies and Procedures Manual. I certify that I have read and understand this Nondisclosure Agreement. Name (printed) (Signature) / / (Date) Please return an original signed Nondisclosure Agreement for each Certified User to: CAPCOG Homeland Security Division 6800 Burleson Road Building 310, Suite 165 Austin, TX 78744 This form is available on-line at "http://www.capcog.org/Programs/Homeland Security/ens/default.asp" DATE: January 4, 2009 SUBJECT: City Manager — January 8, 2010 ITEM: Consider executing second renewal Letter of Agreement with CAPCOG for use of Emergency Notification System. Department: Police Department Staff Person: Brad Bradford (Admin) Justification: This letter agreement continues the City of Round Rock's participation in the CAPCOG Regional Emergency Notification System (ENS) for the period October 1, 2009 through September 30, 2010. The ENS system uses a "reverse dialing" telephone method to notify communities or public safety forces of critical emergency information in situations where property or human life is in danger. Since this ENS system inception in 2004, CAPCOG has continued to work to enhance the capabilities and reliability of the system, including in the past year, several major milestones: • Completely replacing and upgrading the ENS computer hardware and software; • Implementing the ability to make bi-lingual notifications (English and Spanish); • Implementing the ability to notify citizens who rely on Telecommunications Devices for the Deaf (TDD) for telephone conversations; • Adding a mechanism by which individuals can register their cellular telephones on the system, enabling them to receive emergency notifications via these devices; • Enhancing the accuracy (99.05%) of the geographic database that drives the system; and • Maintaining a fully functional backup system that ensures that the system is always available for use. In addition, CAPCOG has continued a training program for new users, including a Train -the -Trainer program designed to allow personnel to provide training locally, ensuring that this training is performed in the most time -sensitive and economical manner. Strategic Plan Relevance: Safety and Security, Goal 30.0; Residents, Visitors and Businesses continue to experience a high and timely level of public safety and security. Funding: Cost: $1,695.00 Source of funds: General Fund Outside Resources (if applicable): Capital Area Council of Governments (CAPCOG) Public Comment (if applicable): n/a UPDATED: October 19, 2009 1019.09 Request for City Council/City Manager Action 0 City Council I0 1 City Manager Submit completed form for all City Manager and City Council approvals. Department Name: Police Department Contact Person: Tricia McFerran / Sherrill Voll / Rick White Project Mgr/Resource: Brad Bradford Project Coordinator Brad Bradford Assigned Attomey: .1K Gayle City Council or City Manager Approval Date: Agenda Wording For AEallitrlatatitg &PONLY JAN 0 6 2B10 Received: Tag #: o O 1. occi Original Documents Received: Capital Area Council of Governments (CAPCOG) Project Name: Emergency Notification System (ENS) Agreement ContractorNendor: Capital Area Council of Governments (CAPCOG) Funding Source: General Fund Additional funding Source: Amount: Account Number: 5421-100-21000 8 -)an -10 $1,695.00 Consider executing second renewal Letter of Agreement with CAPCOG for use of Emergency Notification System. Finance Information Is Funding Required? Yes ig No iN Initial Construction Contract Construction Contract Amendment # ED Change Order nChangein Quantity nUnforeseen Circumstances ED Initial Professional Services Agreement EI Supplemental Professional Service Agreement # © Purchasing/Service Agreement Purchase Order Item(s) to be purchased Other (Please clearly identify action below) Amount 1.695.00 Required for Submission of ALL City Council and City Manager Items Project Mgr. Signature: Brad Bradford Dept Director Signature: *City Attorney Signaturer City Manager Signature: Date: te: Date: Date: 14 -Dec -09 L- S -1t 1-Zr10 *City Attomey signature is required for all items. REVISED 12/18/2009 LEGAL DEPARTMENT APPROVAL FOR CITY COUNCIL/CITY MANAGER ACTION Required for Submission of ALL City Council and City Manager Items Department Name: Police Project Mgr/Resource: Rick White []Council Action: ORDINANCE Agenda Wording Project Name: Emergency Notification System ContractorNendor: CAPCOG Executive Council n RESOLUTION []City Manager Approval CMA Wording Consider executing second renewal Letter of Agreement with CAPCOG for use of Emergency Notification System. Attorney Approval Attorney Notes/Comments Date /2. Although this Letter Agreement is addressed to the Mayor, Steve Sheets has authorized it to go on a City Manager agenda rather than a Council agenda. Sara White and Susan Camp -Lee, please take notice that the fourth paragraph of the Letter Agreement sets forth a different and more stringent time requirement for Public Information Act requests. O:\wdox\SCClnts\012110902\M ISC100178970.XLS Updated 6/3/08 ROUND ROCK, TEXAS PURPOSE. PASSION. PROSPERITY. Mayor Alan McGraw Mayor Pro -Tem Joe Clifford Councilmembers Rufus Honeycutt George White Carlos T. Salinas John Moman Kris Whitfield City Manager James R. Nuse, P.E. City Attorney Stephan L. Sheets January 8, 2010 Ms. Betty Voights Executive Director CAPCOG 6800 Burleson Road Building 310, Ste. 165 Austin, TX 78744 Dear Ms. Voights: On January 8, 2010 City Manager, Jim Nuse, executed the Letter of Agreement for use of Emergency Notification System for 2009-2010. Enclosed for your file, is one fully executed original. If you have any questions, please do not hesitate to call Brad Bradford, Emergency Management Coordinator at 512-341-3106. Regards, Sara L. White City Secretary Cc: Brad Bradford, Police Department Bryan Williams, Chief of Police Enclosure CITY OF ROUND ROCK ADMINISTRATION DEPARTMENT, 221 East Main Street • Round Rock, Texas 78664 Phone 512.218.5401 • Fax 512.218.7097 • www.roundrocktexas.gov