CM-10-11-232ROUND ROCK, TEXAS
PURPOSE. PASSION. PROSPERITY.
Agenda Item No.
Agenda Caption:
Meeting Date:
Department:
City Council Agenda Summary Sheet
November 19, 2010
Administration
Staff Person making presentation: Will Hampton
Communication Director
Item Summary:
This is a maintenance and support agreement for City Forum and Community Conversations with Telligent.
Telligent has provided these services since March 2008.
Strategic Plan Relevance:
Cost: $5,000 for services from 3/2009- 9/2011
Source of Funds: General Fund
Date of Public Hearing (if required): NA
Recommended Action: NA
REV. 6/10/10
�.� telligent®
MAINTENANCE AND SUPPORT AGREEMENT
This MAINTENANCE AND SUPPORT AGREEMENT (the "Agreement") is made and entered into by and between the party signing this
Agreement as "Customer" and Telligent Systems, Inc. ("Telligent") conceming the terms and conditions under which Telligent will provide
Maintenance to Customer for the Software previously licensed by Customer and identified below. This Agreement incorporates the
accompanying Master Definitions and incorporates by reference Telligent's Maintenance & Support Policy ("MSP"), which is available for
download at http://telligent.com/support/.
Effective Date: March 24, 2010 Original License Date: March 24, 2008
License: Telligent hereby licenses to Customer the following Software for the License Fee and License Term specified below under the grant of
license in the Agreement and subject to the terms and conditions set forth therein:
Description
# of
Servers
Production
Domains
License
Term
Annual Maint
Fee/Server
Total Price
2 Production Licenses for Community Server 20072
Professional Edition
SSO
Modules
4 (including test
domains)
Perpetual
$1,000
$2,000
One-time back maintenance fee for term 3/24/2009 —
3/23/2010
N/A
N/A
N/A
N/A
$2,000
Totals
$2,000
$4,000
Usage Limits: Customer's license to use the Software shall include unlimited access to all of the features, functions, and add-ons set forth in
the Software Documentation, including:
Blogs
Forums
Galleries
Wikis
Groups
Content
Mirrors
Mail
Gateway
SSO
Modules
Page
Views
100
100
200
Unlimited
5
Unlimited
N/A
Windows
Unlimited
Designated Domainjs): http://roundrocktexas.gov/cc, http://citvforum
Customer may not use the Software in conjunction with any domains other than the Designated Domain(s) without prior written consent from
Telligent.
Maintenance Term: Initial term is for 18 months, beginning on the Effective Date, and running through September 30, 2011. Subsequent 1
year term begins on September 30, 2011, and automatically renews for additional, successive one (1) year terms, subject to termination and
non -renewal as provided in the MSP.
Payment Terms: The one-time back maintenance fee of $2,000 will be due and payable upon receipt of invoice from Telligent. The pro -rated
initial Maintenance Fee of $3,000 is payable as follows: $2,000 within thirty (30) days of receipt of invoice from Telligent and $1,000 on February
24, 2011. The subsequent Annual Maintenance Fee shall be paid thirty (30) days prior to each subsequent anniversary of September 30, 2011,
throughout the Maintenance Term of this Agreement.
Publicity: Customer hereby authorizes a minimum of one press release announcing the relationship between Telligent and Customer. During
the License Term, Telligent will have permission to use Customer's logo on its website and sales materials.
The undersigned have read and agree to the terms and conditions stated in this Agreement and, as duly authorized representatives,
execute this binding agreement as of the Effective Date set forth above.
Telligent Systems, Inc.
By:
Name:
Title:
Address:
City, State, Zip:
Facsimile:
17950 Preston Road, Suite 310
Dallas, TX 75252
(214) 420-1354
Maintenance & Support Agreement — v10.07.28
Cm-tb41-252—
Customer: City of Round Rock
By:
Name:
Title:
es R. ,1PE,
Man 0.gec'
Address: 221 Ea3tiGlain Street �J
City, State,
Zip: Round Rock, TX 78664
Telephone: (512)671-2731