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CM-10-12-235ROUND ROCK, TEXAS PURPOSE. PASSION. PROSPERITY. Item Caption: Ci Mana.er A . . royal Summar Sheet Please use language provided on CAF Approval Date: 10 -DEC -2010 Department: Information Technology & Communications Project Manager: Daniel Saucedo Item Summary: Consider executing a Letter of Authorization -Customer Service Record and Mutual Nondisclosure agreement with TW Telecom Holdings, Inc. To allow TW Telecom information allowing them to quote Voice Circuit Services. Goal 8, Objective 8.6 Develop management information systems that enhance interactions between employees, departments and customers to foster better Strategic Plan Relevance: communication. Cost: $0 Source of Funds: REV. 3/8/10 Letter of Authorization — Customer Service Record DATE: 11/5/2010 TO: att �tw)telecom,. The undersigned hereby authorizes tw telecom to request and receive the undersigned's Customer Service Record in anticipation of the parties coming to agreement for the provisioning of local service. I understand that my Customer Service Record may contain Customer Proprietary Network Information and I consent to the disclosure of such information to tw telecom. I understand that this letter is not an order for service and does not bind or commit me to any agreement for services. att may deal directly with tw telecom as my agent and provide the requested records. The undersigned releases att from any liability for providing this information. FROM: Customer Name: City of Round Rock Customer Service Address: 221 East Main Street City: Round Rock State: TX ZIP: 78664 Account (BTN) Telephone No(s): 512-218-5400 Associated Telephone No(s): Authorized Customer Name: (Please Print) Authorized Customer Signature: Telephone Number: 512-218-5400 aimby ers, CPA - &TIME/ C rn, ltGel~. Ek -to -t2 -2s5 Version 2.1 Rev. 7/8/2008 tw telecom Page 1 of 1 tw telecom MUTUAL NONDISCLOSURE AGREEMENT This Agreement is made by tw telecom holdings Inc., a Delaware corporation ("TWTC') and _City of Round Rock,a ("Customer"), Is effective as of _November 5th_, 2010_ (the "Agreement"). TWTC and Customer are exploring a possible business arrangement between TWTC or one of its affiliates and Customer. In furtherance of the parties' analysis and evaluation of such an arrangement, each party has requested certain business, technical and other proprietary information from the other party. In order to protect such information from potentially harmful disclosure, TWTC and Customer agree as follows: 1. "Confidential Information" includes only: (a) Information contained in a document that Is marked as confidential by the party providing the Information ("Provider") at the time of the disclosure; (b) information communicated orally that Is identified as confidential by Provider at the time of the communication; and (c) information that the party receiving the information ("Recipient") knows or has reason to know is confidential. 2. "Confidential information" does not include any Information that (a) is generally available to the public, either at the time of the disclosure or later, unless the information becomes publicly available as a result of a wrongful disclosure by Recipient; (b) was furnished to Recipient from a source other than Provider, provided that Recipient has no reason to believe that such Confidential information was furnished to It in violation of a separate confidentiality agreement between Provider and another party, or (c) is independently developed by Recipient without violating any of its obligations under this Agreement 3. Recipient may use Provider's Confidential Information solely for the purpose of analyzing and/or evaluating entering into a possible business arrangement with Provider, and in the event a business arrangement is entered into, solely to be able to perform its obligations thereunder ("Purpose"). Recipient may not disclose Provider's Confidential Information to any other person or entity oxcopt to a director, officer, controlling affiliate, employee, outside consultant or advisor (collectively, "Representatives") who needs to know such Confidential Information for the Purpose. (For purposes of this Agreement, an entity shall be deemed to be a 'controlling affiliate' of a party if it beneficially owns, directly or indirectly, at least 25% of the outstanding voting equity of such party). 4. Before disclosing Confidential Information to any of its Representatives, Recipient will inform such Representatives of the confidential nature of the Confidential Information, and will advise them of their duty to comply with the terms of this Agreement. In the case of an outside consultant or advisor (other than counsel for Recipient), Recipient will require such Representative to affirm In writing his or her agreement to be bound by such a duty. Each party is responsible for any breach of this Agreement by any of its Representatives. 5. If Recipient is legally compelled by any means (including deposition, Interrogatory, request for documents, subpoena, civil investigative demand or similar process) to disclose Confidential Information, Recipient must make reasonable efforts to provide Provider with prompt notice of such legal requirement prior to disclosure so that Provider may seek a protective order or other appropriate remedy. If such protective order or other remedy is not obtained, Recipient will (a) furnish only that portion of the Confidential Information that it is legally required to furnish and, (b) at the request of Provider, use reasonable efforts to ensure that the party compelling disclosure of the Confidential information will preserve its confidentiality. Such "reasonable efforts" will be at the expense of Provider. 6. If Provider requests in writing, Recipient will return to Provider within 30 business days all copies of the Confidential Information in Its possession, or certify within such period that it has destroyed such Confidential Information. If Recipient has incorporated the other party's Confidential Information into any internal memoranda or other materials, Recipient's sole obligation with respect to such materials is to redact or otherwise expunge all such Confidential Information from such materials. Revised 0.24-08 7. Whether or not a business arrangement is consummated, neither party may issue a press release or make any public statement concerning such business arrangement, negotiations between the parties or even the cessation of discussions without the express prior written consent of the other party. 8. Subject to the basic obligations and restrictions contained in this Agreement, neither this Agreement nor discussions between TWTC and the Customer about a possible business arrangement will impair the right of either party to develop, make, use, procure, and/or market any products or services, alone or with others, now or In the future, including those which may be competitive with those offered by the other party. 9. Neither this Agreement nor discussions about a possible business arrangement and related disclosures will obligate either party (a) to enter into any further agreement with the other party, (b) to purchase any products or services from the other party, or (c) to disclose any particular information to the other party. Nothing In this Agreement implies any partnership or Joint venture between the parties, or makes either party the agent of the other. 10. In the event of any breach of this Agreement, the non breaching party is entitled to all forms of equitable relief (including art injunction and order for specific performance), in addition to all other remedies available at law or In equity, subject to the following exceptions: (a) if Recipient exercises a degree of care to prevent disclosure of the Confidential Information that Is at least as great as the care it normally exercises to preserve its own information of a similar nature, it is not liable for any disclosure; and (b) in no event is either party liable to the other for any indirect, punitive, special, or consequential damages. 11. Upon 30 days' written notice, either party may notify the other that it no longer wishes to receive or provide Confidential Information. Any Confidential Information provided by either party after the 30 day notice period is not subject to the protection of this Agreement. Any Confidential Information provided prior to that notice remains subject to the protection of this Agreement for a period of three years from the date of the notice. 12. This Agreement shall be governed by the laws of the State of Colorado, without regard to its choice of law provisions. 13. This Agreement constitutes the entire understanding between TWTC and the Customer as to the Confidential Information that has been and will be exchanged between them. It supersedes and replaces any and all prior and contemporaneous discussions and/or agreements between them regarding the treatment of Confidential Information. Signatures exchanged by facsimile or by electronic communication in portable document format (.pdf) are effective for all purposes hereunder to the same extent as original signatures. tw telecom holdings Inc. B Name: Title: C-' Address for notices: 10475 Park Meadows Drive Littleton, Colorado 80124 CUSTOM By: Name: tMUY Title: AcriNe7 C Address for notices: eRs , CPA MirWett toe 12- tw telecom confidential