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CM-2014-418r-ROUNDOCK. TEXAS ON KOSPmm City of Round Rock Agenda Item Summary Agenda Number: Title: Consider executing a Software -as -a -Service Subscription Agreement with Siteimprove, Inc. for a City website quality assurance program. Type: City Manager Item Governing Body: City Manager Approval Agenda Date: 5/16/2014 Dept Director: Will Hampton, Communications Director Cost: $5,236.00 Indexes: General Fund Attachments: CAF_Siteimprove.pdf, Siteimprove_Subscription_Agreement.pdf Department: Administration Text of Legislative File CM -2014-418 City of Round Rock Page 1 Printed on 5/14/2014 CONTRACT APPROVAL FORM FOR CITY MANAGER ACTION Required for Submission of Specific City Manager Items Department Name: Administration/ Communications Project Mgr/Resource: Will Hampton an City Manager Approval CMA Wording Project Name: Software -as -a -Service Subscription Agreement ContractorNendor: Siteimprove, Inc. Consider executing a Software -as -a -Service Subscription Agreement with Siteimprove, Inc. for a City website quality assurance program. Approval aEmployee EE Bowden Date May 7, 2014 Notes/Comments QUOTE #: 5784 City & County Package Software -as -a -Service Subscription Agreement Sitei mprove Web Governance made easy City of Round Rock, Texas This document describes the subscription agreement between Siteimprove, Inc. ("Service Provider") and City of Round Rock, Texas ("Customer" / "You") for Siteimprove Quality Assurance, Siteimprove Accessibility, Siteimprove SEO, and Siteimprove Response ("Included Services"). Service Description — Quality Assurance (QA) Siteimprove Quality Assurance is a hosted service that crawls your website every 5 days to provide you with an up-to-date overview of quality issues on your website. This allows your web team to work proactively to eliminate typical mistakes such as: Broken links, Misspellings, and Consistency issues Service Description — Accessibility Siteimprove Accessibility is a service that checks your website against the WCAG 2.0 or Section 508 guidelines. Service Description — Search Engine Optimization (SEO) The SEO module helps increase Search Engine traffic to your website by showing you technical and content related issues such as: Page Title issues, Header issues, Meta tag issues, and Link text issues Service Description — Response Siteimprove Response is a web site monitoring service that keeps you informed about your website's availability and performance around the clock by monitoring your chosen URL's every 5 minutes. Access to the services The services described above can be accessed by Customer's users from http://www.siteimprove.com using their individual logins. Customer can create, edit, and delete users from the online user -interface. "Green" invoices To reduce waste, all Siteimprove invoices are sent via emails. Please make sure to let us know which email address to send your invoices to on the last page. INITIAL Siteimprove, Inc. 8000 Norman Center Drive mington, MN 55437 Page 1 of 4 info@siteimprove.com Phone: 855-SI'TEJMP Fax: 800-409-5612 QUOTE #: 5784 Siteimprove Web Governance made easy Pages included in this agreement This agreement allows Customer to use Included Services on the websites listed below (Included websites) with a limit of the total number of pages as indicated below (Page Limit). Pages are defined as html-based pages on Customer's website(s), and do not include files like images, PDFs, Word documents, etc. Customer can at any time access a list of the pages that are being scanned through the online user -interface. Included websites Page Limit www.roundrocktexas.gov 5,000 Response Checkpoints 3 Upgrades are available at the rate indicated below. Upgrades are pro -rated to align with the existing billing period. Page upgrade price per year Add $680 / 1,000 pages Checkpoint upgrade price per year Add $120 / checkpoint Subscription Fee The subscription fee for this agreement excluding applicable taxes if any is: $6,160/ yea r. This offer is valid through May 23, 2014. Time -Sensitive Promotional Discount If the agreement is completed and returned to Siteimprove by May 23, 2014 the annual subscription fee will be reduced by 15% to $5,236. Savings of $924 per year! INITIAL Siteimprove, Inc. 8000 Norman Center Drive Bloomington, MN 55437 Page 2 of 4 info@siteimprove.com Phone: 855-SITEIMP Fax: 800-409-5612 QUOTE #: 5784 Terms Start Date June 01, 2014 Payment terms Subscription fees are invoiced annually. Payment is due in full thirty (30) days after the invoice date. Subsequent invoices are sent out 45 days before the anniversary date of this agreement. Agreement Period and Renewal This agreement runs for one (1) year and shall automatically renew for one-year terms unless cancelled by either party, no later than sixty (60) days prior to the anniversary date. Cancellation Either party can cancel this agreement by giving the other party written notice sixty (60) days prior to the anniversary date. Unused subscription fees will not be returned in case of cancellation by the Customer. System Updates & Error Corrections There is no charge for the updates or new releases of Included Services; however Siteimprove may launch new modules / services / products that are not covered by this agreement. Currency All prices are in United States Dollars (USD). INITIAL Siteimprove Web Governance made easy Consumer Price Index The agreement is made in line with the Consumer Price Index (CPI). At the time of re -invoicing the price will be regulated to the latest CPI. Using the CPI means we keep our prices in line with inflation. Goveming Law This Agreement shall be governed by and construed in accordance with the laws of Texas and controlling United States federal law. Publicity Service Provider reserves the right to reference Customer on public customer lists, including on Service Provider's website with Customer's name and logo, but will not mention Customer in other advertisement, news release, or publication without prior written consent from Customer. Facsimile The parties agree that a facsimile signature may substitute for and have the same legal effect as the original signature. Amendments This Agreement may only be amended by an instrument in writing signed by the parties. info a@siteiove.eom Phone: 855-S1TEIMP Fax: 800-409-5612. QUOTE #: 5784 Purchase Order information Is a Purchase Order Number required? ❑ Yes, please provide Purchase Order Number: ❑ No Siteimprove Web Governance made easy Will you be providing a new Purchase Order Number for each recurring invoice? ❑ Yes ❑ No, the provided PO number can be used for the initial invoice and all subsequent invoices Billing information All invoices are sent via email. Please provide your Accounts Payab/e's name, email address, and phone number. Name: Email: Phone: WA( tAA:tomip-ton Q [Sial .D\8 5401 Customer address to print on invoice: Name: C.att, Street address: \ . ,f c . iYI Y'C..Q t City:k State: Zip Code: IX If you wish to accept this proposal, please complete and retum this on or before May 23, 2014. Prices and conditions may be subject to change hereafter. Signed: Signed: City of Round Rock, Texas Siteimprove, Inc. Siteimprove, Inc. 8000 Norman Center Drive Bloomington, MN 55437 Date: mss%/i ON Date: April 22, 2014 info@siteimprove.com Phone: 855-SITEJMP Fax: 800-409-5612