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CM-12-11-240City of Round Rock Telephone System Implementation Assessment July 25, 2012 Prepared by: Pat Daniels ELERT & ASSOCIATES (651) 430-2772 www.elert.com City of Round Rocky TX Telephone System Implementation Assessment Scope and Professional Fees Based upon a conference call conducted with the City of Round Rock, Elert & Associates (E&A) understands that the City is seeking our assistance with determining whether the telephone system procured from Mercury Communications through the RFP process was installed and is functioning according to the RFP specifications. Scope 1. Meet with the City's legal counsel and IT management to clarify goals and objectives. 2. Collect all available data, including purchase orders, bill of materials, and vendor submittals, including drawings and system documentation, punch list items, and most current list of issue and troubles. 3. Conduct interviews with users to determine issues and concerns with the overall feature functionality. 4. Review RFP specifications and acceptance testing requirements. 5. Review and/or test existing system functionality to determine if it has been installed and is functioning per RFP specifications and industry standards: a. Redundancy/resiliency b. Survivability c. Unified communications applications d. Unified messaging e. Telephones f. Special applications 6. Review telephone and related equipment inventory. 7. Inspect equipment installation and configuration. 8. Prepare and deliver report on findings to the City of Round Rock. kiElert & Associates Page 1 City of Round Rock, TX Telephone System Implementation Assessment Contract Price This project is to be billed hourly at a rate of $150/hour, not to exceed $7,200 plus travel expenses (estimated at $1,700). Note: The hourly rate will be billed for actual hours used. Should additional hours be required to complete the project, Elert & Associates will not proceed without prior review and approval from the City. * Above travel expenses are estimates based on two days of site visits and will be billed at actual cost. Additional Services Additional services outside the original scope of work will be based upon the following fee structure. Elert & Associates will perform such additional services only upon written authorization from the Architect at either hourly rates or a mutually agreed upon stipulated sum for specific services. Elert & Associates' published hourly rates are as follows: Senior Consultant/Principal $175 Network/Multimedia AV Consultant/Engineer $150 Telecommunication Consultant $150 Consultant/Project Manager $125 Staff Consultant $ 95 CAD $ 65 Administrative Support $ 45 Please indicate agreement with above scope of professional services and related professional fees by signature below. City of Round Rock Elert ssociates D o� Date 10 (zr 3(( Date Elert & Associates Page 2