CM-13-02-039ROUND ROCK, TEXAS
PURPOSE PASSION PROSPERITY
Item Caption:
OMt3-cZ
City Manager Approval Form
039
RECEIVED
FEB 072013
Consider City Manager approval for the services provided by Blackboard Connect, Inc.
Approval Date: February 8, 2013
Department Name: Administration Department
Project Manager: Will Hampton
Assigned Attorney: NA
Item Summary:
The services provided by Blackboard Connect has helped the City improve communication to our residents. The transportation
and utility departments utilize this tool in order to keep residents informed about important events and/or projects that are
scheduled in their neighborhood. Municipal Court is also able to send reminder calls to individuals regarding their upcoming
court date. We think this tool will continue to improve community involvement and keep the public informed of important
dates.
Funds for this service is shared between the general fund (80%) and the utility fund (20%).
No. of Originals Submitted: 2
Project Name: Blackboard Connect
Cost: $46,857.13
Source of Funds: General & Utility Funds
Source of Funds (if applicable): Select Source Fund
Account Number: 5216-100-19000 and 5216-200-40000
Finance Director Approval: Cheryl Delaney
Department Director Approval:
Date: 2/6/13
**Electronic signature by the Director is acceptable. Please only submit ONE approval form per item. **
CIP n Budget
N/A OK
El El
N/A OK
Purchasing n n Accounting I I I I
N/A OK
N/A OK
ITEMS WILL NOT BE PLACED ON THE COUNCIL OR CM AGENDA W/OUT PRIOR FINANCE AND/OR LEGAL APPROVAL
REV. 6/20/11
Blackboard Connect for Government°
GSA Quote
Unlimited Use Service Proposal for City of Round Rock, TX
Company Information
Blackboard Inc.
650 Massachusetts Ave., NW, 6th Floor
Washington, DC 20001
DUNS Number: 01-613-1430
Tax ID Number: 52-2081178
CAGE Number: 1 QLN4
GSA Contract Number: GS -35F -0554M
Service Summary: The Blackboard Connect for Government service allows government leaders to provide notices, direction, and
reassurance to reach thousands of constituents in minutes without having to invest in or maintain hardware, software, or additional
phone lines. Now, you can reach your entire community—quickly and reliably—with voice, text, and email messages.
Services include:
• An integrated communications suite, including Priority Communication, Community Outreach and Interactive Survey
• Voice and text/SMS delivery to multiple communication devices
• Geo -Calling feature lets you target recipients using a map
• 24/7/365 proactive Client Care support
• Unlimited use for a fixed, annual fee
• Initial set-up, training and refresher training sessions included
• Delivery to up to ten phones, four email addresses and four SMS phone per contact
• Superior call routing, throttling, and load balancing expertise
• Fully hosted and managed Software as a Service (SaaS) --- no maintenance required
• Message delivery tracking with comprehensive reporting
• Two separate log -ins per jurisdiction—
o One for restricted emergency only access and one for non -emergency access.
Quote Summary: All products and services quoted are available through the Blackboard Inc. GSA Schedule GS -35F -0554M and
pursuant to the Terms and Conditions negotiated therein.
PLEASE INCLUDE IN THE PURCHASE ORDER ALL THE INFORMATION IN THE PRICE QUOTE BELOW AND PLEASE MAKE
SURE THAT BLACKBOARD GSA SCHEDULE # GS -35F -0554M IS CLEARLY WRITTEN ON YOUR PURCHASE ORDER. PLEASE
SIGN THIS PRICE QUOTE, SCAN BOTH DOCUMENTS, AND EMAIL THEM TO Justin.Nelson(Wblackboard.com.
Blackboard Connect for Government is a service of Blackboard Connect Inc., a wholly-owned subsidiary of Blackboard Inc. (NASDAQ:BBBB)
• Proprietary and Confidential • www.blackboardconnect.com • U.S. Patent No. 6,816,878
_ 15.-02 —031
SIN #
Product'
:Desert • tion
lnrtIat Perm & Scope r
GS�4 Pace
Annual,Fee
132-32
Blackboard
Connect for
Government
Service
Annual Term for 27,000 Recipients
January 1, 2013 — December 31, 2013
Subsequent terms will be annual based on the
Customers Start Date of January 1
$1.70 per
Recipient
$ 45,900.00
132-32
Annual Support
Fee
Annual Support Fee
$957.13
$ 957.13
Total Annual Fee Period =
$ 46,857.13
Payable by PO at contract
Inception
This amount will be invoiced
annually after January 1
Questions? Please call::,a.
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Tyler Wang, Contracts
1. Fax Purchase Order and Signed Proposal to 818-450-0425
202-463-4860
2. Import recipient data (Blackboard Connect provides resident/ business data).
x2791 or
3. Implementation of service and orientation for all designated system users.
Justin Nelson 919-573-4901
ustin.nelson(c�blackboard.com
4. Begin sending Priority, Outreach and Interactive Survey communications.
City of Round Rock, TX
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BLACKBOARD CONNECT INC.
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Name & Title: 90/4NgiV1�O DCl J Gt+ JY Mt
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Execution Date: v/i �� v (/
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Execution Date: 1 ID 12013
Address: City of Round Rock, TX
221 E. Main St.
Round Rock, TX 78664
Name: Will Hampton
Phone: 512-218-5409
Fax:
Email: whampton@roundrocktexas.eov
Address: Blackboard Inc.
650 Massachusetts Ave., NW, 6th Floor
Washington, DC 20001
Phone: (202) 463-4860, ext. 2953
Efax: (818) 450-0425
Blackboard Connect for Government is a service of Blackboard Connect Inc., a wholly-owned subsidiary of Blackboard Inc. (NASDAQ:BBBB)
• Proprietary and Confidential • www.blackboardconnect.com • U.S. Patent No. 6,816,878