Contract - Moneris Solutions - 4/14/2016lu
Moneris
SOLUTIONS
AMENDMENT NO. 1 TO MERCHANT SERVICES AGREEMENT
This Amendment No. 1 to the Merchant Services Agreement (this "Amendment") is
between BMO Harris Bank N.A. ("Member Bank"), Moneris Solutions, Inc. ("Moneris" and
together with Member Bank, "Bank") and the City of Round Rock ("Merchant"). In the event
of any conflict or inconsistency between the Merchant Services Agreement and this Amendment,
the terms of this Amendment shall prevail.
Member Bank, Moneris and Merchant are parties to that Merchant Services Agreement
of even date herewith (the "MSA"). No provision of the MSA shall be deemed to be amended,
waived or otherwise modified except as expressly stated herein. Member Bank, Moneris and
Merchant desire to amend the MSA as follows.
AGREEMENTS
1. Section 9(d)(1) of the MSA is amended by deleting it in its entirety and replacing it as
follows:
"(1) Term. The term of this Agreement, including any equipment rental, shall be for three
(3) years commencing on the acceptance of this Agreement by Bank and the issuance of a
merchant identification number to Merchant and shall remain in full force and effect until
termination. This Agreement shall be automatically renewed thereafter for successive
three (3) year periods unless Merchant delivers written notice of termination at least
thirty (30) days prior to the expiration of the then existing term."
2. Section 9(d)(3) of the MSA is amended by deleting it in its entirety and replacing it as
follows:
"(3) Termination by Merchant. Merchant has no right to terminate this Agreement except
as provided in this subsection. Merchant may terminate the Agreement at any time upon
providing 30 days' prior written notice to Bank."
3. Section 9(i) of the MSA is amended by deleting it in its entirety and replacing it as
follows:
"(i) Governing Law. This Agreement is a contract made under, governed by and
construed in accordance with Texas law."
4. Section 15 of the MSA is amended by deleting it in its entirety and replacing it as
follows:
"15. Exclusivity. During the term of this Agreement, Merchant's Parks and Recreation
Department shall not engage or use any other Visa, MasterCard, American Express or
other Card Association Card processor or servicer in the United States except Bank, and
Bank shall be the sole provider of the types of services provided hereunder for all
locations of Merchant's Parks and Recreation Department."
5. Section 16 of the MSA is hereby deleted it in its entirety.
6. Except as described herein, the terms of the MSA shall remain unchanged. This
Amendment will be of no force and effect until signed by Bank and Merchant.
Merchant: City of Round Rock
Y
Name: _ �✓
Title:
(c,Date:
Accepted at Schaumburg, Illinois this >; day of ��� , 2016.
BMO Harris Bank N.A.
By:
Its. Authorized Representative
Moner' S AReppresentative
By:
Its: uthoriz
2
Is merchant currently or has merchant previously been in an yy Card Brand
char ack or fraud m itaFBng progeam? (tf extitain,)
Current PCI DSS Compliance Status
ER IDENTIFICATION NO. OFEINOSSIVOGSr Numberaftistat6ons
7 1 4� 6� 0 1 1 7 1 4� 6 u
Lorie Lankford rDf
Home Address
Rent
Scidal Security a /Insurance # � Date of Birth a Driver's license a
Biome Address ® Own City
® Rent
NAME (3) Title
Social Security is 11issumnorr # r}ate of Birth i3river 's License a
Home Aessn City
t
Bank Name Contact
JPMorgan Chase, NA I Valerie Hill
'Mears In Business Years Owned Business
��.a" .. .r.;
Home Phone MoNlePhone
h
Percentage OwnersNp
Email Address
7H.-�.Phne Mobile Phone
Zip/ .stal Code
lr;dry-Settlement Acc666ti;
479-2029 1 512 479-2814
(/1AA;1 1 1 0 0 0 6 1 4 456891410
Routirt�. (Ciitecktn nEs)
Bank Name C tact Phone NO. Fax NO.
Q l l f
m .. m.... _
hansi! A ..........
Ing)
(AM
-1 1(Checkin8/i^gt)
PREPARED BY FIELD SALES REN Email FIELD SALES ID
Preparmid by Insider Sales Rep #faPP&wW INSIDE SALES ID
Rance a Book Number Corporate Field Chain r
BMO Harris Bank N.A: mtdr "ate FR G-APP-02o1S
OFT 7110
Za `
7ii1
BtRl1D
Marne asf Ae nt 71L;;1 AO' Contact lax FBiing Name (SWU as legdNamW
Entity?
City of Round Rock
Joan Sharp jCity of Round Rock
0 Yes ® No
Address (W PO Boxy
Legal Address (Ab PO Boxy
221 E Main Street
221 E Main Street
City, State/ Province,Pip
City, StateJPMWnM 27p~d Code
Round Rock Texas 78664
Round Rock Texas 78664
DBA Phone NO.
Retrieval Method: 0 Mail ® Fax Client Contact Phone NO. Fax NO.
l 512 a 218-3297
OEIDS E3Mad&EIDS Auto Fax A EIDS I Joan Sharp f 512 l 218-3297 512 l' 218-5442
Mailing Name and Address (ifalfffemnit from ) A Website Address
www. roundrocktexas.gov
Merchant Customer Servi
Merchant
Phone Number
Email Address jsharp@roundrocktexas.gov
Type or hey ® sole Propeletorship
Partnership limited Liability Company Q Not for Profit
(, P,B i e Corporadon
Public Cor atton -• #.
Pelalrrg , ® Retail Mall/Telepho eK: m Basic e0 m Preferred QleBvl ®lYR Restaurant O utilities Other (Ex n)°
Manual Emnry
I
MaR OrdewdSalarpl e
r,uercut
rrt, �tNxt er Pr
One` 1me Event:[] yes + No DateSeas
al Sales: ®Yes No High Volume Months Dollar Volume $
Oescublx goods
or serwlces said;
P When are you, services Within: t D Week k 30 Da Other
a or products delivered? ay Days
Is merchant currently or has merchant previously been in an yy Card Brand
char ack or fraud m itaFBng progeam? (tf extitain,)
Current PCI DSS Compliance Status
ER IDENTIFICATION NO. OFEINOSSIVOGSr Numberaftistat6ons
7 1 4� 6� 0 1 1 7 1 4� 6 u
Lorie Lankford rDf
Home Address
Rent
Scidal Security a /Insurance # � Date of Birth a Driver's license a
Biome Address ® Own City
® Rent
NAME (3) Title
Social Security is 11issumnorr # r}ate of Birth i3river 's License a
Home Aessn City
t
Bank Name Contact
JPMorgan Chase, NA I Valerie Hill
'Mears In Business Years Owned Business
��.a" .. .r.;
Home Phone MoNlePhone
h
Percentage OwnersNp
Email Address
7H.-�.Phne Mobile Phone
Zip/ .stal Code
lr;dry-Settlement Acc666ti;
479-2029 1 512 479-2814
(/1AA;1 1 1 0 0 0 6 1 4 456891410
Routirt�. (Ciitecktn nEs)
Bank Name C tact Phone NO. Fax NO.
Q l l f
m .. m.... _
hansi! A ..........
Ing)
(AM
-1 1(Checkin8/i^gt)
PREPARED BY FIELD SALES REN Email FIELD SALES ID
Preparmid by Insider Sales Rep #faPP&wW INSIDE SALES ID
Rance a Book Number Corporate Field Chain r
BMO Harris Bank N.A: mtdr "ate FR G-APP-02o1S
OFT 7110
Za `
ill 4 11A 0 T-11 0 1 SZ&11:1 � I W-11 I Lei 0
Name of Current Processor
Annual Volume
Explain Intended Use of Payment Saysilcery
Merchant ekincts to accept American Express (merchant may choose to only accept other cands) : []
SANDARD RATIIES
Discover'
cmd1t
Delak
.. ... . . ........ . . ........................
. ..............................................
.
$
u , a , It ., 6 , a , d
Mid -0, , ,
%
VIFI RELESS
W.IZZlified
Ansisfaal eft be distarglitsfaralwL*Ji . . . .
$
..... ........
W'' wed
$
mA
kniorkan Expm'
CNA
....... . .. . .......
Qualified
%
RP_0iiW0_"KiW_NASW UPON
MidQuisHad
%
.. .. ..... . ..... .. . ...............
aznff�
V/MCID interchanglefflass-Through [3
Vhj;a*/Maste#Card'j`EH%cohry`
American Express' $
Batch Header
Rates and fees are based an proposed volume of transactions listed In
upon actualvolivisre levels andqualifications far interchange. Eadyre
transactions Prased on art average of the highest three Mmonths d
months remaining in the term of the Agreement. Certain adminithat
harisactlon in another categettry. Bank will Process the transaction par
is defined as feres charged on gross sales volume and credit vdurne.
MEW
RWf loording Fft
.......................... ...... . ...... . ...... __`_,__, ........................................
.............................................
$
. . . ................... . .... ................... . .
;�"i . ....... ............... . ... . ...... ...........
i—
.. ... . . ........ . . ........................
. ..............................................
.
$
.
1111, ............. ... ... .......................
................... ............ .1�,
. . . . . . . . .. . ............... ........ . ..... .....................................................
based an your meudiant categour cade,
VIFI RELESS
_.Cunently n60% of 768 international Sales Volume.,
Ansisfaal eft be distarglitsfaralwL*Ji . . . .
$
..... ........
Value Package
$
!Qnthly PCI Program ree
s 615
Month . WPC6"_NrjN.,Eofn' $jarice Fee
....... . .. . .......
EST Transaction Per Item Fee
$
RP_0iiW0_"KiW_NASW UPON
. . . ........
$
... ......... .... . . .. .....
ik_,hn�h;j a i c r am -n9 . ...................................
.mm
$
PapeMotemeag I per advount
$
EUTS 0 Cash Benefit [3 Food Stamps
FCS ID.
... .... . .......
. .. .. .. .. . . .......
......_w...........,..,,.«
. ........ . .... ......
WO
25.00
V7—
elce C;iiuth;"Fzat'kjn / ARU
s 1.50
Too�ttne Per Item
0 0
Terminal Re-PirsagrammingFee
$35,00 .
... . . . . . . . .
20.00
Bank Card Per stent
$
COW
. .... . ........... __.,-• ..... u .............
!!!.DQWt
ON
slialed Signature Delast Auth ree
Illegals
'iiWiit-e-d5 iflivati-me-D—clet i k-1 u, wr -nir; in i a c—ti o- n-- -I- ;e- T — - —
anda, and myresponding Imiels of
A10P iD
FJNWT�W .
Program Code:
. .. . ...... .... . . ................. . .............................. .........................
Proton Code:
[I Gross 0 Net 0 Gross Gross
M1115CELLANEOU$ $ERVICES
WTFURTGNMAY
9!�T M,cendrelexr ... . .. . ...
Cuuenity, $0.02 pew buther4abon,
Inlemationai Fee rAn
_XurrenVy6,45% will 90%per settled transaction
... . .. ... .
based an your meudiant categour cade,
VIFI RELESS
_.Cunently n60% of 768 international Sales Volume.,
(kiwIlsirle Set -Up Fff.,
Mmm5Pemv
$
Mmuot ................ ................ ................................................ . .
.... . ....... .......... . . ....
Wireless Per It Fee .. . .........
offt
......... . .
$
22,_ . .. L .........
AddressVO4c... . .. . ........ I -.1.-_ .. .......................................................
....... . .. . .......
EST Transaction Per Item Fee
$
. .
DIsittAte Man Monthly Acg, (ppir user)
. . . ........
$
Monthly Displit Fee. (flat fee)
$
ffs ... . ...................... ......
Revea0 Yes rJ No
_Vades based on 8 of locations.
EUTS 0 Cash Benefit [3 Food Stamps
FCS ID.
------ Curwizildy 03 Win, of talars WAume.
Comarrikence Fee -1 0 Rxed
WO
CJ Percentage w
%
Alzoastat Updater rIVisa (VAU) DMasterCard lABU)
. .. .. ..... .... ....
WlBylttsaalmmtmlta $
Inbound Fee ...............,.....»...........««_..........,-_
m www
At hWy5
............... ...................
$
pyourssing volume during previous or current team at there"And. whickener Is
'I
ive diargirs maybe assessed ass pecified in Sections 6 and V dusA am
ent littler
uant to the forms of this Agrvaim,ent and thea spriate fee. rasa billingisde
Net billing Is defined as fees charged on net sales volume. Roarvids DIeatRate
feel Rates.
-Pd"mWkoww Am
VISA'.
Acquivin Premsshmil
Cuuenity, $0.02 pew buther4abon,
Inlemationai Fee rAn
_XurrenVy6,45% will 90%per settled transaction
Acquirers Program support
based an your meudiant categour cade,
Assessment Fee___
_.Cunently n60% of 768 international Sales Volume.,
M6%u%vofAuWhFft_
par transaction.
Zero Poor Man I".,
per transaction.
processing Integrity Fee
wNhout
Digital Enablement Fee.,,-,.
0.13%Of SAW% v0kime
Debit Assessment Fee .._.--
Parturition Integrity Fee ____
Curvenns, $0. 10 per vansaiclim.
Network Fee CP (Card Present)
_Vades based on 8 of locations.
Network In CNP Karst Not Pre arrall Vaftilo based on CIRP volume.
PULSE*
------ Curwizildy 03 Win, of talars WAume.
Puthe Date Notarresk Arstruji Fee—._....Curtionly
WO
STAR,
9% Per Man briesisitiCtion,
STAR Ddial Newmark Am"
$jklas
far In andrehargWilearWitterfarksaft to We
By checking dds box, Merchant opts out
of receiving future commercial marketing
communications from American Upress,
Note that you may continue to receive marketing
communications while American Expresis updates its
records to reflect your choice. Opting out of commercial
marketing communications wiU not produsle you from
receiving important Umnsactional or relationship
messages from American Express.
thereicisandanS subject to adjustment by Bank aw Card Associations based
flanWsavera mornhIlivirsurne derived from processing Merchant's
Merl, muctilied by.003, multiplied by the number off ulf and partial
me sanopton other thart"AW Car&but later submits a
6 ned as fees charged on gross Wes volume. Gross -Gross bilk
or sales and cmdfts: An additlairsal 0.20% am the credit QuAd,
MASTERCARD-
Hainvoik Actsinis Use Fee
_Xvivenity $0 A 2 per oansaction,
Cross -Bender Fee__
Currently 0AM of MasterCard tsjterrtatkaujl Sales Vokons.
Acquirers Program support
Currently 0.65% of as asnoCa rd I reentationaf Saje,% ume,
Assessment Fee___
___Culy crop safes ran e
Acct Status mqSVC intraregional.,___S0,025
par transaction.
Arcs Status gnqSVC int"rettion6i,__30.03
per transaction.
processing Integrity Fee
$O.OSS per authorization (the isrsetclemardwarwe".
Digital Enablement Fee.,,-,.
_....Cinvently 0.01% of MasterCard Card Not Present Sales Velours,
DISCOVER* *
Data Usap I"
___Cuntently SOAZ Per hartafactisim
Internationals Urvocessiartif _Cuffserit0y 0.40% par refined Iyearnetkaraip Wrismastatkom
International Service Fee
__.Curternly 0,9% Per stanted Intereaskit"al
Assessfaverst FSse__,__
------ Curwizildy 03 Win, of talars WAume.
AMERICAN EXPRESS'
------
9% Per Man briesisitiCtion,
Nove-jim"d hanstesussir Fee
sisiva-strifirild
Inbound Fee ...............,.....»...........««_..........,-_
_,... lr 0,40% #w sinensiffirind rates usfsruejdra.
BW Hwds Bank ICA: "(Z=421 2 of 4 MSFRI-OCG-APP-08201S
A
VENDER DONT END I
Moneris Host (Phoenix) TSYS FDMS-NashviHe [I Other
Time Zone
Auto ckar. 0 No 0 Yes
Time
0 a.m. 0 P.M.
TERMINAL$*:
Type
EQUIPMENT
DSUIP 0 Dial -Up
PIN PADS:
Type
n USB El Serial
Wireless
0 Encryption Fee S
-o"
El Ethernet Cable
0 OWN
Serial
E] OWN
Serial
sim card "
L J-1 .............
........ . .. . . J_J_J� . ................. J
0 RENTAL
. . ............... . . . . ......
Fee x Qw"
. . . .. .. .. . ...... . .. ........ ................
7t9sk. I O"W
0 RENTAL
Fee S x (hantity
Totak . ..........
PURCHASE
Price x Quantity
Total: S
0 PURCHASE Price $ x Quantity Totak $ ww
ifeddidend tonnhad type USE 'Odwe section
PRINTERS:
[3 OWN lype:
................. .... .... .
[3 RENTAL Fee $ x QLNmt4Y Total: $
[3 PURCHASE I%m$. x 1�ntity Total, $ . .... . ................................................ . .
OTHER:
. . . .. . . . . .. . .... .. . .. . .... ........................... . ... . ..... . .. . ..... . ....... . ...... . .. . .
13
[3 RENTAL Fee $ x QuantityTotal $
0 PURCHASE Price $ o m x Quantity Total: $
_D CA) . .... . ............
A Restocking Servke Fee (as specified In the Eqn1parent packaging) will apply to permitted
returns of purchased Eqnipmenr within the first 30 days.
knOwisdars; JC@d MAO a5d* Purchase Quandity, @ S47J00 ea. =Total.$ QQQ_ Platut Quantity, Shm E31-V$'x2-S1r(Stds1ze) [3 I-VI6'x I -Y4* (AMEX)
Terminal Application: []Retail/M0TO []Reta ilw/thm []Restaurants w/tips [■3 Restaurants w/o tips [3 Hotel/Lodging 0 OSR
TNMIRM FOASM. 0 Commercial Card Level 2 E3 Multi-marchant 0 Main Account E3 Main Amunt 1:
.. ... ...... ..
1=7173711MMM
ENVIRONMENT 0 Consumer Present 0 eG*mmeme / MOTO
....... ....... .... .. -,
GATEWAY IN 1`1134CE 0 API Integration/ Direct Host 08atchUpload
. . ................. .............. ............... ........... .................. ........... . ...................................
lClaU*0n20rmWW 0 Virtual Terminal ®Hosted Pay Page
6'Mob_!_1e,Ap'p_, __0_1_n_t_egr_a,te'd MobiLe API
. . .. ... ..........................
FAYMENTTYPE 0 Credit Card 0 Check Conversion
0 AutcOebit 0 Pinless Debit 0 Pin it
SYSTEM: J PC [] MAC
GATEWAY: []USAePay []USAePayw/MCP []USAeNySwipe [] Authorize.net
[] Own OR [] PURCHASE Gateway Purchase Price $ [] other Gateway (nowJ:
Technical Contact or
System Integrator Name
ifmotactisdiffivent than Company
System Intl vat -t- to.,
Email Address Email Address
Phone NO.
Fax NO.
Email Address
Attention
Email Address
ME
SHIPTO: [106A kickm [I Legal Address 0 Other Address (der Wdebellow) VIA:- [I 2day D StanclardOvernightlPM) [I PrloftOwm1ghtM 0 OsernightSanday Rwh Shipping Fee $
Is the merchant's DBA name displayed at the facility? (Extedorsioncige.7) []Yes []No OfAlo, Explain):
Does
thea s match that of the merchant's application? []Yes No (IfNa, ,Explain):
Does the merchant have appropriate/suffident equipment /inventory consistent with the type of business and projected sales volume and average ticket?
[]Yes No (IfiftExpWrt).
. . ........ . .. . . . . .. . ............... ..........
Does the mardent [3 Own [3 Lem 13 00w (Espitauxi:
Do they have a welasital 'win g
13yar, Ome
Mz=
I hereby owVy the alstwe Information and recommertcl this Merchant Application based an the site Inspection completed on thh date.
e:e
Provide a full descr6ption of the product or service you Provide to the cardholder:
How will you receive cardholder data? []Phone �*Fax Dinternet []Mad
What is your general breakdown of Willing?
r At tkat of purchase Mmaadrhiy „w %CWart Axin lUy Oft. .F, exp to
,,,,,,,,,,,,,,,,, „, „mm�, ,,,a ,,,,, ,.,,,,,,,,,.,,,,,,,,,,,�.�,,.,... ,... m,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,. ,,,,,,,,,,, ,,,,,,,,,,,,,,..,,,,,.,.,,,.,,,,,,.M,,,, ,,,,,,,,,,,,,,,,,,, „
what Is the average amount of time (in that it will take for the cardholder to ven6ve the product/service?ialsi
.,..,,,....w„,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,.,,,,,,,,,,,»�,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,..,,,,,,,,,,,,,,,,,,,�,��,�.,.,.�»..�����,...�...���.,��������.��...,�....�,�,�,e,.,,,,,,,,,,,,,,,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.�„�,..,�,.�, �,.,�.,���,�mm.�,ro����,��,�,�.^s;,,,,,,,,,,,,,,rmm,,,,,,,,»�,,,,,,�,r,,„������ ������,,,,,°,°,,,°„°„°,,,,°,°,,,,,,,,,,,,,,,,,,ti,,,,a.a;:.^,���,,,,,.�„��,�,,,�,�,��������,���,�,�,�,�,�,,,,,,,,,,,,,,,,,,,,,,.��.,...,o.,�.�„�.,.,.,.
Whet is r tar ° un0 ia: ares? U fted States Casnu Ctther,
„m,,,,,,,,,,,,,,,,,,,„ „,,,, ,,,, ,,,, a�;w ,,,, „,,,,,,,,,, ,,,,, ,,,,,,,,,., ,,,,,,,,.,,,,,,,,,.,.,,,,,,, ,,,,„a.m.,� .,.,,,,,,, ,,,,,,,m.,.,,,a,,,,w,,, ,,,,.,,,,,,
Far u r /s e, do you out roe any Yof the fol ing? ® Cuss er S vice °,,, Product Shipment []Handing of Returns 0 Cardholder Billing 11 Fulfillment House
.....
If Yes _ to aony of the above, Please list the me(sl, addfess(es) and phone number(%) of those fulfillment ganitatiomas;�
2,
For merchants who receive cardholder data from the Internet.pleasea se if any part of your wetWte is outsourced to a third Party? Coanmon examples iriclude:
S ng Caft [] Hosting Solutions []Gateway [] Cardholder Data Storage Other, n:
REFUND POLICY- No Refunds Refund Within 30 Days DamageWDefective Merchandise Only [] Restocking Fee Charged Store Credit Only
n Return Authorization Required (RM/RMA) n Other _
PERSONAL GUARANTY
Name of Guarantor: Merchant Name:
Signature of Ouarantor.as an Individual
and Home Adi of Guarantor
The owner, officer, part ner, or member signing this Merchant Application (the°Signing Party") represents that the Signing Party is authorized to sign the Merchant Application
(the°Applicationland enter into the Merchant Services Agreement (the'A eement")° Signing Party also represents and warrants that theApplication and all Information and
documentation submitted in connection with the Agreement is true, conte and correct. All requested information must be provided for the Application to be processed. If the information
provided on the Application or elsewhere cannot be verified; then the Application may be denied, Merchant and its owner have authorized, and shall continue to authorize Bank, Moneris,
their third party providers and their representatives and affiliates to obtain and verify any financial and credit information regarding Merchant and its owner, and to share such information
amongst Bank, Moneris, their third party providers and their affiliates and their representatives,
Notice: To help the government fight the funding of terrorism and money laundering activities, federal law requires all finandal institutions to obtain, verify and record information that
identifies each person who opens an Agreement.This means that when you enter into an Agreement we will ask for name, address6 date of birth and other information that will allow us
to identify you or the entity on whose behalf you are signing.
MERCHANT HAS READ AND UNDERSTANDS ALL OFTNETERMS OFTHE AGREEMENT SET FORTH ONTHE MONERISAGREEMENT WEBSITE (https:6/www.monerisus&com/terms-and-conditions)ANDACCE
DAGREESw SUCH TERMS. IFBANK AND/ORMONERISAGREETO IDE SERVICES TO M ERCHANT, SUBMISSION OF Y N5 ONS OR ITEMS TOB PARTY
PROVIDE RSC I ALL TES CONSENM THE AGREEMENT MS AND CONDITIONS AND THE TERMS AND CONDITIONS RELATEDTO ANY OTHER SERVICES MERCHANT HAS ELE DTO RECENE,
By '%
BMO Harris Bank N.A:
Ty, air
Io
Moneris Wutii
adis .� re
Inc.
BMO Harris Bank N.A: ria$®a ffikwA 4 MSFRi G- P-oez0ls
AdditionalNo
asarwous
msuirrm2i...... ....... _... .. .. .. _. ..... .. _. ,„„ „,„
fl xam'
Monthly
volume $
Maximum
Ticket Size S
Face to Face: 11 PPD ® CCD 0 POP ®B �lr Single %
Internet Orders 0 WEB Recurring
Mail Orden 0 ARC els TOTAL 100
Fax: n PPO 11 CCD Conveniencelree
.................................... .......�.........�.... ....m.... ....�., �.......... F�
TOTAL100 % .� � � ............. n.......m....o..... ...�......,....��,...„,w
® API Integration B Direct Host 0 virtual Terminal
[] POSTerminal Typm
Batch U pl d [I Hosted Payftge 0 Other: ® Check Reader I lura r: Tyle:
1
Oty:
PPO 1 13 CCD 0 WEB 0 ARC
m niiiiii� n n m n wwwm w.�aWw�,�m l. �.mmn mm� f i� Ba 13
PnwOvwP�mm mm n I E3 XW 13
P..uOamP•0,,,,,. 1„0
Yp rant
oft . W I)
. „. ....��... .
Transaction Fee'? Item
Discount %.�...�
Return Fee
Reversal Fee
MonthlyWnimiurn
�,� ,. ���..�.�����...,.w���„�...v�....— .............................. .���..� ...........� . .�.,,.......�...�.� � .........„��.„......... � ..,. .����...� �� ����� �.
tP�stsdNsly Sprtautrst i
Statuwt lege
.... .......... .,. �..m.. . ��
Batch Fee ....
Additional persons with authorization to onime reportinT
L 2.
Merchant
providen currently rang.e up to $ 1 ” and are subject to change by time pgovWen.
FOR AUTODEBIT (complete Below)
ProceduresWhich written authorization AND RETAIN ON FILE)
1. Signed written authorization from customer? []Yes []No
2. Will the Merchant be using the template proW
Hone often will Merchant submit AutoDebit transactions?
[] Daily [] Weekly Other, Muse Explan.,
Bank Name I Contact
Phone NO. Fax NO.
T►ensit 11 ODA 11
(ABA Routh (Checking/SavinBs)
BMO Harris Bank N.A: AutoDebIt Check MSFR GP 2015
Moneris
SOLUTIONS
Merchant Services Agreement
Terms and Conditions
This Merchant Services Agreement (this 'Agreement") is entered into
between BMO Harris Bank N.A. ('Member Banfo, Moneris Solutions,
Inc., as Member Bank's processor/member service provider for %fises
and MasterCard®, as acquirer for Discover® and as participant sales
entity for American ExpressO under the American Express OptBlu&
Program (the 'OptBlue Program") (Wonerlsl, and the undersigned
Merchant ('Merchant) in consideration of mutual promises. Moneris and
Member Bank are collectively referred to as "Banff' and may jointly or
Individually assert or exercise any rights or remedies provided to Bank
hereunder. Moneris and Member Bank reserve the right to allocate
Bank's duties and obligations amongst themselves, as they deem
appropriate In their sole discretion, subject to Section 22 of this
Agreement. Bank and Merchant are Independent parties contracting for
services and neither is an agent, partner or joint venture of the other.
Introduction
Merchant is engaged in the business of providing goods and/or services
to customers at location(s) owned or leased and operated by Merchant.
Merchant desires to accept those credit and/or debit cards ('Cards'
indicated on the Schedule of Rates and Fees beating the name and logo
of the Visailli, asterCa , American Express@ or DiscoverO credit card
associations or the issuer of any other Card of any association or network
(collectively, the 'Card Assocladonsl that Bank authorizes Merchant to
accept for processing under this Agreement as a means of payment for
those goods and/or services sold by Merchant. Bank is engaged in the
business of providing, for a fee, electronic debit and credit card
authorization, processing, data capture, clearing and settlement services.
For purposes of this Agreement the tens 'transaction' is meant to
include any Card, deblt, ACH, EFT or other electronic transaction as
applicable in the context of this Agreement. Merchant agrees to honor all
valid Cards it elects to accept pursuant to this Agreement. without
discrimination, and to submit at the dose of each business day all sales
and credits for Card transactions, and all necessary information for all
other types of transactions, as applicable ('items) exclusively to Bank,
Moneris or their applicable vendor(s), which applicable party or parties
shall acquire or process with full recourse to Merchant, according to the
terms of this Agreement For purposes of this Agreement (including
without limitation, the Schedule of Rates and Fees), 'Debit Card means
(i) a Discover, Visa or MasterCard card that accesses a consumer's asset
account within 14 days after purchase, Including, not limited to, stored
value, prepaid, payroll, EBT, gift, and Visa consumer check cards, and (t.)
all cards Issued by a non U.S. bank.
1.ODerating Manual
Merchant will receive and agrees to read and review an Operating
Manual and any other Attachments received from Bank, These
Attachments and the Operating Manual (as amended, modified or
supplemented from time to time) farm a part of this Agreement and are
Incorporated herein by reference as set forth in full. Bank and Merchant
agree to the terms and conditions in the then -current Operating Manual.
For example, time Operating Manual contains a description of Items
subject to chargeback, certain promises and responsibilities of Merchant
and other term and conditions related to the processing of Card
transactions, such as terms and conditions related to Merchant
examining ati Cards, obtaining authorization (for example, by"Swiping"
each Card) and authorization numbers for all Card actions, and
handfing special situations (such as cardholder Identification, sales
without Cards, recovery of Cards upon request, returns and credits, and
recurring transactions). Submission of Caret transactions to Bank for
processing constitutes Merchant's agreement to the terns and conditions
of this Agreement and the Operating Manual and Attachments.
Transactions for any non -face to face transaction (e.g., Intent, mail,
telephone and preauthorized orders) are subject to special requirements,
including those specified in the Operating Manual. Merchant may not im-
pose minimum or maximum amounts for Card transactions or Impose
surcharges for any Card transaction that are not imposed generally to its
customers for non -Card transactions.
2. Processing, Settlement and Other Services
Unless agreed by Bank In writing, Card transactions will be processed
and settled through Card Association networks via electronic
authorization and data capture methods. Additional Merchant locations
require Bank approval, must be owned or leased and operated by
Merchant under Merchant's same name and must conduct the same
business. Unless otherwise agreed in advance by Bank, Merchant will
balance and settle each terminal every business day. Transactions at one
Merchant location may not be processed through a terminal at another
Merchant location. Merchant agrees not to process transactions of other
entities, persons or merchants. Merchant must be equipped with properly
installed and programmed terminals or other equipment capable of trans-
mitting, receiving and communicating Card transaction data to Bank. If
Merchant provides any software or equipment or utilizes third party
system vendors, Merchant is solely responsible for all aspects of
compatibility, Installation, operation, security and systems integrations
that will comply with the Operating Regulations and Bank's processing
requirements. If required, Merchant has directly entered into a separate
agreement with any Cant ociation(s) which allows Merchant to accept
and process Card transactions. For all Card transactions (including Debit
Cards, travel vouchers or lodging reservation service), the terms and
conditions of all rules and regulations of the Card Associations (the
'Operating Regulations") and the Operating Manual apply. Merchant
agrees to all of the terms and conditions contained in the then current
Operating Regulations and the then current Operating Manual, including,
without limitation, prohibited transactions as described in time Card Ac-
ceptance section of the Operating Manual. Merchant obtains no rights in
amounts settled between Bank and Card Associations unless and until
Bank transfers amounts to Merchant.
3. Advertising and Promotion
Unless waived by a Card Association or Bank, Merchant agrees to
adequately display the most current Card emblems, decals and other
materials to inform the public that Card(s) that Merchant elects to accept
pursuant to this Agreement will be honoured as required by the Operating
Regulations. Merchant shall only Indicate that Cards are accepted and
shall not indicate that any Card Association endorses Merchants
merchandise or services. While this Agreement is in effect, Merchant
shall make no other use of the emblems or marks of any Card
Association or Bank without Bank's prior written consent. Any use of
these emblems or marks shall be in compliance with the requirements of
the Operating Regulations and the specifications of the Card
Associations and/or Bank. Merchant shall immediately discontinue use of
all such marks, emblems or names upon (a) direction of Bank or any
Card Association or (b) termination of this Agreement. If Merchant has
requested signage for the purpose of indicating their acceptance of Debit
Cards, Merchant must display such signage for a minimum of three
months.
4. Accounts
(a) Settlement Account Merchant agrees to designate and maintain an
account 'Settlement Account) that accepts automated clearing
house (ACI) transfers (wNch does not have to be a separate account,
but may be a general or commingled account).with a balance of available
funds sufficient to accommodate Merchants obligations under this
Agreement. either with Member Bank, or at an institution acceptable to
Bank. If there are not sufficient available funds in the Settlement Account
to cover Merchant's obligations hereunder, Bank may make deductions
from payments due Merchant from Caret transactions without notice.
Merchant agrees to promptly pay Bank on demand for all amounts owed
under this Agreement.
(b) Reserve Account At any time and for any reason (inducing. without
limitation, notice of termination or actual termination of this Agreement,
unauthorized transactions, cessation of business, insolvency, excessive
Chargebacks, suspected or actual fraud, or competing claims regarding
funds generated via Merchant's processing activities), Bank may require
Merchant to establish a reserve account, increase the funding amount of
an existing reserve account, or provide other security to pay Chargeback
amounts and other amounts due or anticipated to become due hereunder
to Bank (the 'Reserve Account). Bank shall notify Merchant either orally
or in writing of the establishment or increased funding of the Reserve
Account, except In the event of (a) notice of termination or actual
termination of this Agreement, (b) unauthorized transactions, (c)
cessation of business, (d) suspected or actual breach or default, or
cessation of processing under this Agreement. If notice is required, Bank
may notify Merchant either before or after the establishment or increased
funding of the Reserve Account, but not later than three (3) business
days after the establishment or increased funding of the Reserve
Account. Merchant agrees to deposit and maintain in such non-interest
bearing accounts, at Bank's sole discretion, either (a) with Member Bank
(which Member Bank may commingle with other funds) or (b) at a
financlal institution designated by Bank, such additional funds or other
security as Bank may require. Bank shall specify in its notice, in Bank's
sole discretion, the amounts to be funded and the timing for
establishment or increased funding of such Reserve Account; provided,
Bank may require that such Reserve Account be funded (whether initially
or due to increased funding requirements) immediately (including, without
limitation, in instances of unauthorized transactions, suspected or actual
fraud or termination for cause). Bank may without notice also fund the
Reserve Account (whether initially or due to increased funding
requirements) with deductions from payments due Merchant from Card
transactions or by a charge against the Settlement Account or any other
available account of Merchant, including, without limitation, amounts in
accounts at affiliated institutions. Bank will hold or be entitled to hold the
funds in the Reserve Account until such time as Bank is satisfied that
Merchant has no further obligations to Bank under this Agreement.
Merchant's failure to fund the Reserve Account (whether initially or due to
increased funding requirements) may result in immediate termination of
this Agreement at Bank's sole discretion.
5. Provisions Applicable to All Accounts
(a) This Agreement and Merchant authorize Bank to initiate and make
deposits and withdrawals from the Settlement Account, the Reserve
Account and any account to which Bank has access which may be
transmitted electronically or accessed through ACH, or to delay or place
holds on any amounts in such accounts in order to protect any of Bank's
rights and to obtain payment of any amount due Bank under this
Agreement, including, without limitation, fees, charges and discount
rates, without any further notice or demand. Merchant agrees that any
depository bank shall comply with instructions originated by Bank
directing dispositions of the funds in those accounts without any further
consent required by Merchant unless required by applicable law. If
required, Merchant authorizes Bank to enter into any agreement with any
depository institution for this purpose, including on behalf of Merchant, to
effect the security interest granted to Bank below. Merchant agrees to
enter into any such agreement. Merchant will confirm to any institution
holding any account of Merchant the existence of this authorization and
direct it to comply with Bank's directions. Merchant will not change any
such confirmation or direction without Bank's prior written consent. Any
such confirmation, direction or authorization will remain in effect for at
least 180 days after termination of this Agreement or, in Bank's
discretion, longer to process trailing activity. Bank may, without notice,
delay or stop making payments to Merchant or setoff, retain or otherwise
hold (or direct Merchant's financial institution to place a hold on) any
funds (i) to protect itself against losses, Chargebacks, any amounts due
or to become due under this Agreement, (ii) based on Merchant's
financial condition or (iii) in the event Merchant submits transactions that
are not authorized or do not conform to this Agreement, the Operating
Manual, the Operating Regulations or applicable law, including
transactions subject to verification by any Card Association or cardholder.
Merchant agrees that Bank shall not be liable for any losses, either direct
or indirect, due to holding of funds, suspension of processing, termination
of this Agreement or any dishonour of any Item by a financial institution or
Merchant's depository bank as a result of these actions. Merchant agrees
to promptly notify Bank of any discrepancy within thirty (30) days of
receipt of any statement regarding Merchant's accounts, or such
statements will be deemed to have been accepted as accurate by
Merchant. Any account is subject to review, verification, acceptance and
audit by Bank. Bank may return items to Merchant for correction.
(b) Merchant hereby grants to Bank a lien and security interest in all of
Merchant's right, title and interest in or to any of the following assets or
properties: (i) the Settlement Account, (it) the Reserve Account, (iii) all
Items (including future Items), (iv) any rights to receive credits or
payments under this Agreement and (v) all deposits and other property of
Merchant that Bank or its affiliates possess or maintain (including all
proceeds of the foregoing). Merchant shall execute, acknowledge or
deliver any documents or take any actions Bank may from time to time
request to better assure, preserve, protect, perfect, maintain or enforce
this security interest. To the extent permitted by law, Merchant irrevocably
authorizes Bank to file any financing statements (at Merchant's expense)
in any relevant jurisdiction or any other documents or instruments related
to this security interest. Bank shall also be the beneficiary of any
insurance, surety bond or similar indemnity or guaranty (whether
voluntary or required by law) of Merchant or for the benefit of Merchant's
customers, and Merchant hereby assigns to Bank the rights to make
claims or receive the benefits thereof with respect to Card transactions
hereunder. Merchant represents and warrants that (i) Merchant has good
and valid rights and title to the property described herein, (ii) Merchant
has full power and authority to grant to Bank the security interest
pursuant hereto and to execute, deliver and perform its obligations in
accordance with the terms of this Agreement, without the consent or
approval of any other person or entity, (iii) no other person or entity has a
security interest or lien in any of the property described herein and (iv)
this security interest is a first lien security interest and secures Merchant's
obligations to Bank under this Agreement. Bank shall have all rights of a
secured party and Merchant must obtain the prior written consent of Bank
before granting any subsequent security interest or lien in the property
described herein. Merchant agrees that it is Merchant's intent that these
accounts and secured property shall to the extent allowed by applicable
law not be subject to any preference, claim, or stay by reason of any
bankruptcy or insolvency law. Merchant agrees to act consistently with
the understanding that said accounts and secured property under this
Agreement are free of all such preferences, claims or stays by reason of
and as allowed by any such law.
6. Chargebacks
Bank shall have the right, at any time and without notice, to chargeback
to Merchant the full amount of any Item designated by Bank or a Card
Association or Card issuing bank or which fails to meet the requirements
of this Agreement, the Operating Manual, the Operating Regulations or
applicable law ("Chargeback") and to deduct, divert, withdraw or setoff
the full amount of any such Chargeback from (a) payments due Merchant
from Card transactions, (b) the Settlement Account, (c) the Reserve
Account or (d) any other account or amounts due Merchant. Merchant
agrees to be liable for and pay Bank for all Chargebacks. Merchant
agrees to pay (a) the full amount of any Chargeback, including any fine or
fee associated therewith and (b) the costs and expenses of Bank
(including, without limitation, administrative charges, investigations,
retrieval and legal fees and costs) related to any Item subject to (i) legal
process (including reproduction of records), (ii) a bankruptcy or
Insolvency proceeding or (iii) Chargeback. If Bank or any Card
Association determines or suspects any Item to be questionable, such
Item is subject to Chargeback. Bank shall retain any discount or fee
related to a Chargeback transaction. Disputes relating to Chargebacks
shall be governed by the Operating Regulations, including Merchant's
obligation to provide required documentation. If any of the Card
Associations assess a fine in connection with Merchant's activities,
including, without limitation, due to Chargebacks or credits/retums that
exceed the industry standards or constitute excessive Chargebacks
under the Operating Manual or Operating Regulations, Merchant shall be
obligated to pay such fine, plus any other applicable charges. In addition,
Merchant agrees to pay any fines or other amounts imposed by any Card
Association for its activities, including without limitation, Chargebacks.
Merchant agrees to obtain authorization for all Card transactions. Any
Card transaction not properly authorized is made with full recourse to
Merchant. Merchant acknowledges and agrees that authorization for a
Card transaction (i) indicates only the availability of credit at the time of
the authorization, (i) does not warrant that the person presenting the
Card is the rightful cardholder, (iii) is not an unconditional guaranty of
payment to Merchant and (v) does not guaranty that any Card
transaction will not be subject to Chargeback. Merchant shall not submit
a transaction that is an attempt to collect a Chargeback or which
represents the financing of an existing obligation to Merchant, including a
dishonoured check.
7. Merchant Indemnity
In addition to any other indemnities in this Agreement (including, without
limitation, the Operating Manual) or in the Operating Regulations,
Merchant agrees to indemnify, defend and hold Bank and Bank's parent
companies, subsidiaries and affiliates (including, without limitation, the
respective officers, directors, employees, attorneys, shareholders,
representatives and agents of all of the foregoing) harmless from and
against any and all liabilities, judgments, arbitration awards, settlements,
actions, suits, claims, demands, losses, damages, costs (including, but
not limited to, court costs and out of pocket costs and expenses),
expenses of any and every type, litigation expenses, and attorneys' fees,
including, but not limited to, attorneys' fees incurred in any and every type
of suit, proceeding, or action, including but not limited to, bankruptcy
proceedings, in connection with, by virtue of, or arising from, either
directly or indirectly: (a) an Item that does not conform to the
requirements of this Agreement, the Operating Manual, the Operating
Regulations or applicable laws; (b) any Card transaction or any act or
omission of Merchant in connection with a cardholder; (c) Merchant's
breach or default or an alleged breach or default of or under any term,
covenant, condition, representation, warranty, obligation, undertaking,
promise or agreement contained in this Agreement (including the
Operating Manual and Attachments) or in any agreement (whether oral or
written) with any cardholder, any agreement with any Card Association,
or in any other agreement with Bank (including, without limitation,
Merchant's application to Bank made in connection with this Agreement),
any breach or threatened breach by Merchant of the Operating
Regulations or any violation by Merchant of laws, rules and regulations
applicable to Merchant; (d) the rescission, cancellation or avoidance of
any Card transaction or Item, by operation of law, adjudication or
otherwise; (e) any claim, counterclaim, complaint, dispute or defense,
including, without limitation claims brought by Merchant, whether or not
well founded, with respect to this Agreement, a Card transaction or any
Special Programs; (f) damages, including, without limitation, those for
death or injury caused by the good or service purchased with the Card; or
(g) for all web based, Internet or electronic commerce transactions,
including Merchant's insecure transmission of Card transaction data
and/or storage of cardholder information. For purposes of this
Agreement, including the foregoing indemnities, Merchant is responsible
and liable for the acts and omissions of its employees, agents and
representatives (whether or not acting within the scope of their duties).
8. Merchant Representations. Warranties and Covenants
Merchant represents, warrants and covenants that (a) it has not been
terminated by any other Card processor or bank with respect to the
processing of Card transactions; (b) no Card transaction shall be for the
purpose of obtaining or providing cash or a cash advance to Merchant or
to Merchant's employees, owners or customers; (c) Merchant shall not
engage in accepting mail orders or telephone orders or engage in
Internet or electronic commerce transactions for processing of Card
transactions pursuant to this Agreement without Bank's prior written
approval; and (d) all Card transactions shall be originated by Merchant in
a bonafide transaction in which Merchant has sold or leased goods or
services directly to customers who have presented their Card for use in
payment thereof. As a condition to transmitting any Item to Bank,
Merchant hereby continuously warrants, covenants and represents
compliance with all of the representations, warranties and covenants
contained in this Agreement, the Operating Manual, the Operating
Regulations, and applicable law, rules and regulations. Bank may charge
back any Item at any time where a breach of any representation,
warranty or covenant exists with respect to such Item. Merchant shaft not
submit any Item which is not a bonafide, direct sale transaction between
the Merchant and the cardholder in the Merchant's ordinary course of
business (Merchant shall not submit any Card transactions arising from or
with an agent or representative of Merchant unless approved in advance
in writing by Bank), or which is (a) a transaction between a cardholder
and an entity or source other than Merchant, (b) a fraudulent transaction
or (c) a duplicate transaction. Merchant shall not submit a credit Item for
which there is no corresponding sales Item. A credit Item shall not
exceed the amount of the corresponding sales Item. Merchant has and
shall retain all required licenses and qualifications to sell its products and
services and perform its obligations under this Agreement and shall
comply with applicable law. Merchant is responsible for the actions of its
employees, agents and representatives (whether or not acting within the
scope of their duties). Merchant shall provide business and financial
information promptly upon Bank's request. Merchant shall notify Bank at
least thirty (30) days in advance of any material change in name,
jurisdiction, type of organization, location, ownership, nature of business
(including, without limitation, monthly or annual processing volume),
products and/or services offered, marketing of Merchant's products or
services, adverse changes (e.g., going out of business or deteriorating
financial condition) or any change in information furnished on any
application or other information submitted to Bank. Merchant agrees to
abide by Bank's or Bank's service provider's terms and conditions with
respect to Special Programs. Merchant shall immediately notify Bank
upon the commencement of any voluntary or involuntary bankruptcy or
insolvency proceedings. Merchant represents and warrants that the Tax
Filing Name ("TFN") and Taxpayer Identification Number (" fINJ furnished
on the Merchant's application to Bank are true and correct. Merchant
acknowledges and agrees that if either the TFN or TIN is incorrect, Bank
may withhold income tax from the settlement amounts due Merchant and
assess a fee.
9. General Provisions
(a) Notices. Except as otherwise provided herein, notices shall be given
in writing, addressed to the party to receive the notice at its address listed
on the signature page of this Agreement, or to such other place as either
party shall hereafter designate, by personal delivery, first class mail
(postage prepaid) or by overnight courier or facsimile. Notices shall be
deemed given when either mailed, delivered or receipt confirmed
respectively.
(b) Amendment. Except as otherwise provided in this Agreement, this
Agreement, the Operating Manual and other Attachments may be
amended by Bank at any time by giving written notice to Merchant
effective on the date stated in the notice. The Operating Regulations may
be amended by the Card Associations at any time. Submission of any
Items to Bank on or after the effective date of any amendment to this
Agreement, the Operating Manual, the other Attachments, or the
Operating Regulations constitutes acceptance of any such amendment.
(c) Effective Date. This Agreement shall not be effective as to the
obligations of Bank hereunder until accepted in writing by Bank by dating
and signing this Agreement.
(d) Term and Termination.
(1) Term. The term of this Agreement, including any equipment rental,
shall be for three (3) years commencing on the acceptance of this
Agreement by Bank and the issuance of a merchant identification number
to Merchant and shall remain in full force and effect until termination. This
Agreement shall be automatically renewed thereafter for successive three
(3) year periods unless Merchant delivers written notice of termination at
least sixty (60) days but not more than one hundred twenty (120) days
prior to the expiration of the then existing term.
(2) Fees for Discontinuing Processing. In the event Merchant (i)
discontinues or ceases processing of Card Transactions prior to the end
of the term hereof, (ii) gives notice of discontinuance of processing
(including an invalid or ineffective termination notice), or (iii) violates Sec-
tion 15 of this Agreement, Bank will suffer a substantial injury for which it
is impracticable or difficult to fix actual damages. In an effort to liquidate
in advance the sum that should represent such damages, Merchant
agrees to pay Bank the Early Termination Fee described in the Schedule
of Rates and Fees attached to and made part of this Agreement.
Merchant acknowledges that it has been given notice of the Early
Termination Fee and agrees that such Early Termination Fee is fair and
reasonable and does not constitute a penalty. Merchant agrees that Bank
may immediately collect the Early Termination Fee and other outstanding
fees from the Settlement Account, Reserve Account or any other account
to which Bank has access.
(3) Termination by Merchant. Merchant has no right to terminate this
Agreement except as provided in this subsection. If Bank fails to perform
Bank's obligations hereunder, and Merchant intends to terminate this
Agreement, then Merchant must deliver written notice to Bank stating
such intent, identifying the non-performance, and giving Bank the
opportunity to remedy such non-performance for a period of sixty (60)
days following the date notice is delivered. Upon expiration of such sixty
(60) day cure period, if the performance has not been remedied,
Merchant may terminate the Agreement upon providing written notice to
Bank.
(4) Termination by Bank. Bank may terminate this Agreement without
prior notice at any time and for any reason, which termination may be
effective immediately. At Bank's discretion, termination of the relationship
between Bank and Merchant's ISO/MSP (as defined below) may
terminate this Agreement. Bank may suspend the processing of Card
transactions or close terminals of Merchant without prior notice if so
directed by any of Card Associations, for breaches, defaults or suspected
breaches or defaults of this Agreement, for other reasonable cause and
in the event of termination of this Agreement. Merchant's rights to make
Card transactions and any other rights in this Agreement shall cease
upon termination, and Merchant shall return any of Bank's property,
equipment or forms. All obligations of Merchant under this Agreement for
transactions prior to termination (including, without limitation, document
retention, retrieval and responsibility for all Chargebacks) and Merchant's
obligations of Indemnity and Confidentiality under Sections 7 and 12 shall
be binding on Merchant and shall survive termination. Merchant
expressly acknowledges that Bank is required to report the business
name of Merchant and the names and identification of its principals to the
Terminated Merchant File (the "MATCH System') maintained by
MasterCard when Bank determines that Merchant has been terminated
for one or more of the reasons specified in Visa, MasterCard, American
Express or Discover Operating Regulations. Merchant also
acknowledges that, if Bank determines that Merchant has failed to fulfill
its obligations arising from this Agreement, Bank may submit a
derogatory report on Merchant and its principals to a consumer and/or
business credit reporting agency. Bank shall not be liable to Merchant for
any damages (including prospective sales or profits) due to termination of
this Agreement or reporting to the MATCH System or a credit reporting
agency by Bank. It is the express agreement of Bank and Merchant that
the acquisition of Items hereunder is a financial accommodation and, in
the event Merchant becomes a debtor in any bankruptcy or similar
proceeding, then (i) such event shall be deemed a default for purposes of
this agreement and section 365(B)(1) of the United States bankruptcy
code or any applicable successor statutory provision thereto, and (ii) it is
the intent of the parties that, unless otherwise agreed by Bank, this
Agreement should not be assumed or enforced by any other person and
Bank should be excused from performance hereunder. If Bank sponsors
Merchant in to any Card program or Card Association, such sponsorship
shall extend only so long as this Agreement is in effect.
(5) Equipment Fee. Upon discontinuance of processing by Merchant or
termination of this Agreement, Bank may impose, collect and receive
from Merchant the value of any equipment rented from or through Bank
that is not returned to Bank within ten (10) days of the discontinuance of
processing or the termination of this Agreement. Bank may withhold any
such amount from settlement amounts due Merchant pending return of
such equipment. Merchant agrees to pay this fee.
(e) Assignment. This Agreement shall be binding upon Merchant and
Bank and their respective heirs, successors and assigns. Neither this
Agreement nor Merchant's right to receive payments pursuant to this
Agreement shall be assigned by Merchant without Bank's express prior
written consent and any purported assignment without such consent shall
be void. Bank may assign this Agreement to any affiliate or successor
that is conducting a merchant acquiring business upon the giving of
notice to Merchant.
(f) Entire Agreement This Agreement (including the Operating Manual
and any Attachments), the Operating Regulations and Merchant's
application to Bank, set forth the entire understanding of Bank and
Merchant with respect to the subject matter hereof and supersede any
prior oral or written communications. This Agreement may not be
amended, modified or waived except as provided in Section 9(b) above
or otherwise by a writing signed by Merchant and Bank.
(g) Validity. If any provision of this Agreement is void or unenforceable,
such determination shall not affect the validity or enforceability of any
other provision of this Agreement.
(h) Waiver. No failure or delay by Bank in exercising any power, right or
remedy under this Agreement shall operate as a waiver. All waivers by
Bank must be in writing and signed by Bank.
(() Governing Law. This Agreement is a contract made under, governed
by and construed in accordance with Illinois law.
Q) Financial StatementslAudits. Without limiting the generality of
Section 13(i) of the Operating Manual, Merchant shall provide financial
statements and other information concerning Merchant (including its
affiliates), Merchant's business and Merchant's compliance with the terms
and provisions of this Agreement as Bank may reasonably request.
Merchant authorizes Bank to obtain from third parties financial and credit
information relating to Merchant in connection with this Agreement and
Bank's continuing evaluation of Merchant. Upon request, Merchant shall
provide Bank or its representatives reasonable access to Merchant's
facilities and records for the purpose of performing any inspection and/or
copying of Merchant's books and/or records deemed appropriate by
Bank.
(k) Survival/Remedies Cumulative. All of Bank's rights and remedies
under this Agreement shall be cumulative to any other rights and
remedies afforded to Bank by law or equity, and Bank's rights and
remedies may be exercised concurrently, independently, or successively
under this Agreement. Sections 4, 5, 6, 7, 9, 10, 11, 12, 13, 14, 16, 18, 21
and 22 along with corresponding provisions of the Operating Manua( shall
survive the termination or expiration of this Agreement.
(1) Facsimile and Electronic Transmissions. Bank and Merchant agree
that facsimile transmissions are acceptable for purposes of this
Agreement and that facsimile signatures shall be deemed to be originals
and have the full force and effect thereof. The Federal E -Sign Act (HR -
1714) on Final Digital Signature provides that electronic signatures on
documents hold equivalent legal status as traditional handwritten
signatures. Bank and Merchant agree that electronic signatures and
transmissions may be utilized and shall be deemed to be originals.
(m) ISO/MSP. Merchant understands and agrees that other than Moneris
Solutions, Inc., any independent sales organization or member service
provider (each, an "ISOIMSP'') that solicits or provides services to
Merchant is an independent contractor and is not an agent of Bank. Any
ISO/MSP must comply with the Operating Regulations. Merchant must
notify Bank of its use of any agent that will have access to cardholder
data. No ISO/MSP has any authority to (i) make representations on
behalf of Bank; (ii) bind Bank or (iii) execute this Agreement or alter its
terms. Bank is not responsible or liable for the acts or omissions of the
ISO/MSP.
10. Fees and Rates; Settlement
For the services provided by Bank, Merchant agrees to offer for purchase
all Items that comply with this Agreement and to pay to Bank the non-
refundable fees, charges and discounts specified on the Schedule of
Rates and Fees and any applicable Exhibit or Attachment, including
amendments, or to which Bank otherwise agrees in writing. Electronic or
other submission of Items constitutes an endorsement to Bank. Merchant
authorizes Bank to supply any endorsement on Merchant's behalf.
Merchant agrees to reimburse Bank for the amount of any credit Items,
any Items subject to Chargeback and for any and all applicable fees,
penalties, assessments, charges or fines specified in this Agreement, in
the Operating Manual, the Operating Regulations or imposed by any
Card Association (including, without limitation, those for foreign
transactions or excess Chargeback fees), plus an administrative charge.
Bank shall have the right to pass through to Merchant any increases in
fees or costs due to changes in the Operating Regulations, charged by
any Card Association or in anticipation of any Card Association charge or
liability. Bank reserves the right to increase rates and fees if there is any
material variance from the information provided by Merchant in
Merchant's application or other information (such as projected volume or
average ticket size) upon which rates were initially determined. Rates and
fees are based on qualified transactions ("Qualifications"). Rates and
fees are subject to increase if such Qualifications are not met. If any fee,
including the discount rate or interchange rates, charged by Card
Associations is based on Qualifications, and Merchant fails to meet the
requirements for reduced fees, Merchant agrees that the fee may be
adjusted to the proper amount and Merchant agrees to pay the increased
amount, including any additional or applicable surcharge of Bank. Bank
may back bill Merchant for these amounts plus Bank's billback fee. Fees
are subject to change pursuant to Section 9(b) hereof. Bank may adjust
rates and fees to offset increased costs to Banc to provide services
hereunder. Merchant agrees to pay all taxes and other charges imposed
by any governmental authority on the services provided under this
Agreement. Equipment rentals include applicable taxes. Merchant agrees
to reimburse Bank for all interchange or discount costs and expenses
related to the enforcement of this Agreement, including, without limitation,
investigation costs, reasonable attorneys' fees and costs, settlements,
arbitration awards, Card Association fees or fines and court costs.
Clearing and settlement services and availability of funds are subject to
the procedures of Bank and any respective financial institution of Bank or
Merchant. Bank does not guarantee the timeliness of settlement including
by Merchant's depository institution. Bank is not responsible for third
party processors, networks, systems, Card Associations, settlement
switches, telecommunications or other forces beyond its reasonable
control. Subject to Bank's obligation to make payment in accordance with
the terms of this Agreement, Merchant assigns to Bank all right, title and
interest in and to the Items purchased and acquired by Bank with the
right to endorse Items. Bank may refuse to accept and purchase Items or
revoke its prior acceptance for Items which do not comply with the terms
of this Agreement, the Operating Manual, the other Attachments, the Op-
erating Regulations, or applicable law or if a Cardholder disputes liability.
Bank shall deposit Items that fully comply with this Agreement no later
than two banking business days after Merchant submits such Items to
Bank. All funds advanced by Bank to Merchant for the purchase of Items
are provisionally credited subject to Bank's right of payment here under
and contingent claims for Chargebacks, adjustments, and final
settlement. Bank has the right to receive payment on all Items acquired
until Chargeback, in which case, Merchant shall have the right to collect
the charged back Item from its customer, provided that Bank has been
paid in full. Merchant will not attempt to collect any Items. If Merchant
receives any payment, Merchant will hold it in trust for, and promptly
deliver it, to Bank. Bank will process all Items and upon, acceptance and
purchase, credit the Settlement Account for (i) the aggregate face amount
of Items acquired less (ii) the aggregate face amount of credit Items,
Chargebacks, refunds, disputes, billing errors, adjustments, fines,
processing fees and other amounts due Bank. At the times designated by
Bank, Bank may deduct as a credit to the Settlement Account, or as a
deduction from any amounts owed Merchant, any amounts owed to Bank
by Merchant for processing fees, Chargebacks and Card Association
interchange fees and assessments for all Items acquired during the
applicable preceding period(s). Where Bank charges a fee on a per Item
(whether sales or credit) basis, the fee will be based on the applicable fee
multiplied by the number of transactions. Where Bank charges a fee
based on a discount rate, the face amount of Card transactions is
multiplied by the discount rate to determine the applicable fee. Fees shall
become due and accrue at the time the Item is submitted to Bank by
Merchant. Bank may delay or divert payment as provided in Section 5 of
this Agreement.
11. Association Regulations
Merchant agrees to be bound by the requirements and terms of the
Operating Manual and Operating Regulations of all applicable Card
Associations, as amended, modified, supplemented, updated or replaced
from time to time. As required by the Operating Regulations, Bank is
authorized to inform any Card Association or other relevant party of the
name of Merchant and its principals if this Agreement is terminated by
Bank. Merchant understands that the Card Associations publish a list of
names (including principals) of merchants terminated for cause. Merchant
understands that being placed on this list could affect its or its principals'
ability to obtain credit card processing in the future. Merchant agrees to
indemnify Bank and its affiliates (pursuant to the provisions hereof) and
any Card Association from any and all claims that Merchant or any other
person may have as a result of Merchant or its principals being placed on
any such list. Merchant represents and warrants that neither it nor its
principals have been placed on any such list previously. Merchant agrees
to retain and retrieve records as required by the Operating Manual and
Operating Regulations and to allow Bank to examine them. If Bank
sponsors Merchant in to any debit or other Card program, such
sponsorship shall extend only as long as the term of this Agreement.
Bank and Merchant hereby designate the Card Associations as third
party beneficiaries under this Agreement having the right to enforce the
terms of this Agreement against Merchant.
12. Confidentiality
(a) Merchant agrees to keep confidential (and store in a secured area
with limited access) and shall not copy, publish, sell, exchange, disclose
or provide to others or use any information, documents or data, provided
or disclosed to Merchant, or any account information (including account
numbers) related to Cards or cardholders for any purpose other than
performing Merchant's obligations under this Agreement. Merchant shall
not retain or store magnetic stripe data after a Card transaction has been
authorized. If Merchant stores any electronically captured signature of a
cardholder, Merchant may not reproduce such signature except upon
specific request of Bank. Merchant shall comply with all Operating
Regulations related to the foregoing, including, without limitation, the
Cardholder Information Security Program ("CISP'), the Site Data Protec-
tion Service ("SDP'), the American Express Data Security Requirements
("DSR'), the Discover Information Security and Compliance Program
("DISC, the Payment Card Industry Data Security Standard ("PCI
DSS'), the Payment Application Data Security Standard ("PADSS), and
the PCI Pin Entry Device Requirement ("PCIPED")."In addition, Merchant
shall not disclose to any third party and shall retain in strictest confidence
all information and data belonging to or relating to the business of Bank
(including without limitation, the terms of this Agreement), and shall
safeguard such information and data by using the same degree of care
that Merchant uses to protect its own confidential information.
(b) Merchant shall not use Bank's name or marks without Bank's prior
written consent and, if consented to, Merchant shall obtain no right, title,
or interest in Bank's names or marks.
(c) Merchant authorizes Bank to obtain from and share all financial,
credit, sales, experience and other information about Merchant with its
affiliates, the Card Associations and with others as otherwise allowed by
applicable law. Merchant acknowledges that Bank or any of the Card
Associations may use such information (i) to screen and/or monitor
Merchant in connection with Card marketing and administrative purposes
and (ii) to promote such Card Association, perform analytics and create
reports, and for any other lawful business purposes, including marketing
purposes; provided, Merchant may elect to opt out of such marketing
communications in accordance with the opt -out procedures provided in
such communications. Merchant authorizes Bank to contact or
communicate with Merchant's customers with respect to Card
transactions.
(d) In the event Bank provides (either directly or indirectly), software,
systems or other proprietary information (collectively "Software") to
Merchant, in addition to any terms and conditions specified to Merchant
for the use there of (to which Merchant agrees by using such Software),
Merchant agrees (i) to keep such Software strictly confidential and secure
as Merchant would its own proprietary information and require any
employees or agents with access to the Software to agree to abide by the
provisions of this subsection (and Merchant agrees to be responsible for
any breaches hereof by them), (ii) not to use or disclose such Software
except for purposes allowed by this Agreement or by the terms and
conditions of such Software, (iii) that Merchant acquires no proprietary
interest in the Software, (iv) the terms and conditions of this Agreement
apply to the Software, (v) to indemnify, defend, and hold Bank and its
parent companies, subsidiaries, and affiliates (including, without
limitation, the respective officers, directors, employees, attorneys,
shareholders, representatives, and agents of all of the foregoing) and
hold each of them harmless from and against any and all demands,
claims, loss, liability, damages, costs and expenses (including attorney
fees and costs) whatsoever related to, in connection with or arising from,
either directly or indirectly, the Software or the use or results thereof, (vi)
not to infringe, copy, reverse engineer, disassemble or try to determine
the source code with respect to the Software, and (vii) to cease to use the
Software upon termination of this Agreement and to return or destroy it as
directed by Bank.
13. Bank Liability
BANK SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY ACTION
TAKEN BY BANK (OR THE RESULTS THEREOF), WHICH IS
AUTHORIZED BY THIS AGREEMENT. BANK MAKES NO WAR-
RANTIES EXPRESS, IMPLIED OR STATUTORY IN CONNECTION
WITH THIS AGREEMENT AND, WITHOUT LIMITING THE
FOREGOING, BANK DISCLAIMS ALL WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BANK
MAY UTILIZE SYSTEMS OF OTHERS, INCLUDING, WITHOUT
LIMITATION, CARD ASSOCIATIONS AND PROCESSORS. BANK
SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY INFORMATION
PROVIDED BY OTHERS OR FOR THE USE OF ANY SYSTEM OR
EQUIPMENT OF BANK OR OTHERS OR FOR ANY CIRCUMSTANCES
BEYOND ITS CONTROL. IN NO EVENT SHALL BANK BE LIABLE FOR
LOST PROFITS, CONSEQUENTIAL, SPECIAL, PUNITIVE,
EXEMPLARY, INCIDENTAL OR SIMILAR DAMAGES EVEN IF BANK
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE SOLE AND EXCLUSIVE LIABILITY OF BANK AND REMEDY OF
MERCHANT HEREUNDER SHALL BE GENERAL MONEY DAMAGES
FOR BANK'S WILLFUL MISCONDUCT NOT TO EXCEED THE
AMOUNT OF FEES, WHICH BANK HAS CHARGED, ON THE ITEM OR
FOR THE SERVICE, SUBJECT TO CLAIM OR DISPUTE,
REGARDLESS OF THE CHARACTERIZATION OF SUCH CLAIM OR
ACTION. BANK SHALL HAVE NO LIABILITY FOR ANY TAXES
ARISING UNDER THIS AGREEMENT (WHICH LIABILITY WILL BE
THAT OF MERCHANT), OTHER THAN TAXES BASED ON BANK'S
INCOME.
14. System Terms
Merchant agrees to use terminals and related software systems or
equipment acceptable to Bank. Merchant may, but is not obligated to,
obtain equipment from Bank. If Merchant does, Merchant agrees to pay
the fees specified in the Schedule of Fees for such equipment and accept
the terms stated in the Operating Manual with respect to the equipment.
Merchant authorizes Bank to make payment for any equipment utilized by
Merchant to Bank, any other seller or lessor through ACH deduction from
the Settlement Account. Upon cessation of processing prior to the end of
the term of this Agreement, Merchant agrees to pay all uncollected or
remaining rental equipment fees. If rented equipment is not returned
within ten (10) days of cessation of processing or upon termination of this
Agreement, Merchant agrees to pay Bank the value of the equipment not
returned.
15. Exclusivity
During the term of this Agreement, Merchant shall not engage or use any
other Visa, MasterCard, American Express or other Card Association
Card processor or servicer in the United States except Bank, and Bank
shall be the sole provider of the types of services provided hereunder for
all locations of Merchant.
16. Waiver of Jury Trial/Jurisdiction
Bank and Merchant hereby waive any right to a trial by jury in any action
concerning any rights under this Agreement. Bank and Merchant hereby
agree that any action or dispute arising from, or related to, this
Agreement shall only be litigated in an appropriate federal or state court
located in Chicago, Illinois.
17. Force Maieure
The parties to this Agreement shall be released from liability hereunder
for failure to perform any of the obligations herein where such failure to
perform occurs by reason of any force majeure event, including, without
limitation, act of God ,fire, flood, storm, earthquake, tidal wave, commu-
nication failure, sabotage, war, military or terrorist operation, national
emergency, mechanical or electronic break down, civil commotion, or the
order requisition, request or recommendation of any government agency
or acting governmental authority or either party's compliance therewith, or
governmental regulation or priority or any other cause beyond either
party's reasonable control whether similar or dissimilar to such causes.
18. Waiver of Personal Service and Acceptance of Service by Mail
The Merchant hereby waives personal service of any and all process and
agrees and consents that all such service of process may be made by
certified mail, return receipt requested directed to the under signed officer
or owner of Merchant, as the case may be, or to Merchant's registered
agent and agrees that service of process so made shall be complete
upon mailing by Bank or Bank's attorney.
19. Special Programs
From time to time, Bank may offer, directly or from other service
providers, other services or programs to Merchant (collectively, "Special
Programsj. If Merchant elects and Bank approves Merchant to receive
any Special Program(s), Merchant agrees to the terms, conditions and
fees specified by Bank and any provider of those services with respect to
all such Special Program(s). In order to receive some Special Programs,
Merchant may need to enter into a separate agreement with the provider
of services. All terms and conditions of this Agreement apply with respect
to all Special Programs. Merchant agrees to pay fees for all Special
Programs as specified in the Schedule of Rates and Fees (attached
hereto and incorporated in this Agreement) or as provided to Merchant by
Bank or by any third party service provider as the rates and fees for those
programs. Merchant holds Bank and its affiliates harmless from any and
all claims related to the Special Programs. Some special programs
include:
(a) Gift Card. With Bank's approval, Merchant may utilize Bank's "Gift
Card" Program. All Gift Card transactions using Bank's Gift Card Program
must be processed on point of sale equipment certified as acceptable for
loading, redeeming, and performing balance inquiries on the Gift Card
Program's Gift Cards. Integration of the Gift Card Program to any
proprietary or VAR software is the responsibility of the Merchant.
Collection of all amounts loaded onto Gift Cards at the point of sale shall
be the responsibility of the Merchant at the time the Gift Card is sold to
the consumer. All Gift Cards loaded and sold to consumers remain valid
as long as a balance is maintained on the Gift Card. All unredeemed
amounts through the sale of Gift Cards are the property of the Merchant.
The Merchant shall be responsible for adhering to applicable law,
including state escheat laws, before claiming unredeemed Gift Card
amounts.
(b) Electronic Check. With Bank's approval, all electronic check
transactions using Bank's eCheck Program must be processed on point-
of-sale equipment certified as acceptable for entry and collection of
consumer paper draft data for conversion to ACH file format. Conversion
capability is limited to consumer paper draft Items as defined by National
Automated Clearinghouse Association ("NACHA") Operating Rules. Bank
assumes no liability for checks accepted by Merchant for check
conversion that are not defined as acceptable by the NACHA Operating
Rules. Items accepted at the point of sale converted to electronic
transactions must be deposited within seventy-two (72) hours of
acceptance. Merchant agrees that the eCheck Program is strictly a
conversion program and offers no verification, guaranty, or warranty that
funds are available in the account on which any Item converted to an
electronic transaction is drawn. Bank shall have no liability in the event
funds are not available for any reason.
(c) Returned Item Program. With Bank's prior approval, Merchant may
utilize Bank's returned Item representment program, provided Merchant
complies with NACHA rules (including, but not limited to, posting a sign at
point of sale and obtaining signed customer authorizations) and
applicable law.
(d) Vault Service. Merchant may elect to utilize Bank's Vault Service in
connection with this Agreement. The "Vault Service" is an account data
management service that allows Merchants utilizing eSELECT plus to
register their customers' signature debit/credit card/ pinless debit and
bank account information (collectively, the "Vault Information") on to the
eSELECTplus database. Merchant can use the Vault Information to bill
their customer on a recurring or on demand basis. If the Merchant elects
to utilize the Vault Service, Merchant agrees as follows: Merchant will pay
all fees associated with the Vault Service. Merchant is solely responsible
for the content and accuracy of all Vault Information. Bank takes no
responsibility for the content and accuracy of any Vault Information, or for
any information stored on Merchant's systems. Merchant is responsible
for, and Bank has no liability for, maintaining the privacy and security of
all payment and other information stored on Merchant's systems. Bank
will use commercially reasonable efforts to make the Vault Service
available, but cannot guarantee the availability of the Vault Service at any
particular time. Without limiting the foregoing, Bank is enthied at any time,
and without prior notice, to interrupt Merchant's access to the Vault
Service for any reason, including, without limitation, for security
considerations or to do maintenance work.
(e) ABU Service. If Merchant elects and Bank provides VISA Account
Updater and MasterCard Automatic Billing Updater services ("ABU
Service7, Merchant agrees to be bound by and follow the ABU Service
Terms and Conditions.
20. Electronic Commerce
Processing of Card Transactions through websites, over the Internet or
by similar electronic means of commerce requires disclosure by Merchant
and explicit written approval of Bank. Merchant shall be solely
responsible for security and maintaining confidentiality of Card
transactions processed by means of electronic commerce. Merchant shall
be required by the Card Associations to have Merchant's website contain
certain information as specified in the Operating Manual. Merchant shall
be solely responsible for utilizing any and all fraud prevention options
offered by any third party or web software vendor selected by Merchant,
and Merchant agrees to activate all such fraud prevention options. Bank
shall not be responsible for security or fraud In electronic commerce
transactions or for any third party providing electronic commerce services
to Merchant. Merchant shall disclose all third parties that have access to
cardholder data. Chargebacks or losses from fraudulent activity related to
electronic commerce (including, without limitation, web site hacking) are
the complete, full and sole responsibility of Merchant. Merchant agrees to
these requirements. Merchant agrees to indemnify, defend and hold Bank
and its parent companies, subsidiaries and affiliates (including, without
limitation, the officers, directors, employees, attorneys, shareholders,
representatives, and agents of all of the foregoing) harmless from and
against any and all liabilities, judgments, arbitration awards, settlements,
actions, suits, claims, demands, losses, damages, costs (including, but
not limited to, court costs and out of pocket costs and expenses),
expenses, litigation expenses, and attorneys' fees, including, but not
limited to, attorneys' fees incurred in any and every type of suit,
proceeding, or action, including, but not limited to, bankruptcy
proceedings, in connection with, by virtue of, or arising from, either
directly or indirectly, electronic commerce activities of Merchant or losses
and Chargebacks resulting there from.
21. Interfaces
If Merchant incorporates an interface between software solutions for data
transfer or any other means, it shall be the Merchant's sole and exclusive
responsibility to create, maintain, and support such interface and
Merchant shall defend, indemnify, and hold Bank harmless from and
against any and all demands, claims, losses, liabilities, damages, costs
and expense of every kind and nature, including, but not limited to, claims
of infringement, attorneys fees, court costs, and litigation expenses,
arising from, in connection with, or by virtue of, either directly or indirectly,
the use of any such interface. Any such interface must be fully compatible
with the processing systems and networks established and used by
Bank. Merchant agrees that Bank is not liable for damages of any type or
kind caused, by virtue of, or in connection with, either directly or
indirectly, the use, malfunction, or failure of any interface utilized by
Merchant to operate or function in whole or in part and that Bank has no
responsibility to service, maintain or repair any interface utilized by Mer-
chant. In the event that Bank elects in its sole and exclusive discretion to
implement any interfaces elected by Merchant (it being understood that
Bank has no such obligation to do so), if the implementation process
requires consulting assistance from Bank, the Merchant shall be billed at
Bank's then current rates which shall be calculated from the time the
consultation assistance began. Further, any consultation assistance
provided by Bank shall not negate in any way the non -liability on the part
of Bank with respect to the utilization by Merchant of any interface.
22. Bank's Processor/Member Service Provider/DiscoverO Acquirer
The services of Member Bank (other than funds settlement and transfer)
for Visa® and MasterCardO transactions are provided through Moneris,
an affiliate of Member Bank, and a member service provider to Member
Bank, which may enforce this Agreement directly against Merchant in its
own name or on behalf of Member Bank. Moneris is the acquirer for
American Expresso and Discover® transactions, and Member Bank is
not a party to the agreement with American Express® and Discovers,
notwithstanding any use by Moneris of Member Bank as its agent to
perform any of the obligations set forth herein.
23. Future Delivery
Merchant agrees that it shall not submit Items to Bank in connection with
the sales of goods or services for future delivery to customers or custom
made goods without the prior, express written consent of Bank. If
Merchant is so approved for future delivery. Merchant agrees to maintain
operations, finances and capital sufficient to provide for the delivery of
such goods and services at the agreed upon future date, without reliance
upon any proceeds resulting from Items previously submitted for
processing under this Agreement.
24. Risk Monitoring
Bank may monitor Merchant's Card transactions for risk management
purposes. If, compared to information contained in the application, such
as annual volume (measured on an annual, prorate monthly or other
basis), average ticket size, number of transactions, actual activity differs,
or Bank notices other unusual or suspicious activity (including, without
limitation, unauthorized transactions, excessive Chargebacks, suspected
or actual fraud, and/or breach or default), Bank is authorized to take
protective actions including closing terminals, blocking transactions,
holding funds (including, without limitation, charging additional discount
rates and/or fees as a reserve or additional reserve), and investigating
these matters. Merchant agrees to hold Bank and its affiliates harmless
from and against any and all claims related to risk monitoring.
25. Provisions ADDlicable to American Exoress Cards.
(a) High CV Merchants. Merchant acknowledges that it may be
converted from the OptBlue Program with Bank to a direct American
Express Card acceptance relationship with American Express if and
when it becomes a "High CV Merchant" pursuant to OptBlue Program
eligibility requirements. Upon such conversion, (i) Merchant will be bound
by American Express' then -current card acceptance agreement; and (ii)
American Express will set pricing and other fees payable by Merchant for
American Express Card acceptance.
(b) American Express Opt -Out. Merchant may opt out of accepting
American Express Cards at any time without directly or indirectly affecting
its rights to accept other Cards pursuant to this Agreement.
26. Attachments
The following Attachments are expressly made a part of this Agreement
as if fully set:
■ Schedule of Rates and Fees
■ Operating Manual
Merchant acknowledges receipt of all additional Attachments pertaining
to services and/or conditions of service specific to Merchant, including,
without limitation, the Card Not Present Addendum and/or any debit
sponsorship agreement and/or debit processing application. Any
unilateral alteration or modification to the pre-printed form of this
Agreement (except as to Bank as provided herein) has no effect and, at
Bank's discretion, may render this Agreement invalid.
nF✓_P_,,
k