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R-05-11-10-13D2 - 11/10/2005RESOLUTION NO. R -05-11-10-13D2 WHEREAS, the City entered into a Depository and Banking Services Contract with Bank of America, N.A. by Resolution R -02-03-14-13A2, same being dated April 30, 2002, and WHEREAS, the City extended said Depository and Banking Services Contract with Bank of America, N.A. by Resolution R -04-04-22-14F4, same being dated April 22, 2004, and WHEREAS, the term of the current Contract extends until April 30, 2006, and WHEREAS, the City and Bank of America, N.A. now desire to add certain amendments, addenda, and agreements to the original Depository and Banking Services Contract package, Now Therefore BE IT RESOLVED BY THE COUNCIL OF THE CITY OF ROUND ROCK, TEXAS: I . That the Mayor is hereby authorized and directed to execute on behalf of the City the following: (a) "Remote Deposit Services Amendment to the Terms and Conditions," (b) "Treasury Services Agreement Accounts Receivable Check (ARC) Service Addendum," and (c) "Merchant Services Agreement Fee Schedule," along with accompanying "Merchant Services Agreement," copies of same being attached hereto as Exhibit "H" and Exhibit "1" and Exhibit "J" respectively, and same are incorporated herein for all purposes. 'The City Council hereby finds and declares that written notice of the date, hour, place and subject of the meeting at which this Resolution was adopted was posted and that such meeting was open to the public as required by law at all times during which this Resolution and @PFDesktop\::ODMA/WORLDOX/O:/ WDOXiRESOLUTI/R51110D2.WPD/jkg the subject matter hereof were discussed, considered and formally acted upon, all as required by the Open Meetings Act, Chapter 551, Texas Government Code, as amended. RESOLVED this 10th day of November, 2005. AT ST: NY XWE , Mayor of Round Rock, Texas CHRISTINE R. MARTINEZ, City Secret 2 Y ad k of America ..,,.,,. Remote Deposit Services Amendment to the Terms and Conditions 00-35-2568NSBW 03-2005 This Amendment ("Amendment") is to the Treasury Services Terms and Conditions Booklet or the Cash Management Services Terms and Conditions Booklet executed by you (the "Booklet"). Terms used but not defined in this Amendment will have the meanings given to them in the Booklet. The purpose of this Amendment is to describe the terms and conditions under which we will provide you with the Remote Deposit Service, as described below. Subject to our specific approval, you may use our Remote Deposit Service under the following terms and conditions once you have signed the Authorization and Agreement signature page for the Booklet and this Amendment, and completed any set up forms and testing requirements for the services. REMOTE DEPOSIT SERVICE The Remote Deposit Service allows you to create or have created on your behalf a paper substitute check or image replacement document (IRD) from an electronic image or an original paper check, as described in the applicable User Documentation. Check 21 refers to the Check Clearing for the 21st Century Act. CLIENT RESPONSIBILITIES You acknowledge that certain software may be made available to you to assist us in providing you this Remote Deposit Service ("Software"). For any IRD created under this Remote Deposit Service, you are deemed to be the warrantor of certain warranties under Check 21, and for each and every day an IRD is created, you accept all responsibilities as warrantor under Check 21 regarding creation of the IRDs. You understand that you are responsible for capturing and sending fully legible copies of the item which will be created as an IRD. You shall pay Bank for the amount of any returned IRDs (including rejected IRDs) or any claims for adjustments accepted by Bank, for any IRD which Bank has previously credited to your account. Such amounts shall be charged as returns to your account and are immediately due and payable by you to us. Returned IRDs appear on your reports to the extent agreed between you and us. Certain returned IRDs shall be redeposited, if you have a separate Reclear Service agreement or arrangement with us. Any IRD created and deposited to your account must comply with all requirements mandated by Check 21. You make the same warranties to us as we make under Check 21 or any successor legislation. You acknowledge that we will apply (i) a Bank of America endorsement in the appropriate area for the bank of first endorsement on the back of each printed IRD; and (ii) the appropriate legend of legal equivalency of the front of the printed IRD. SUPPLEMENTAL TERMINATION PROVISIONS If the Remote Deposit Service is terminated for any reason, you will immediately return the Software we provided you relating to this Service. EXHIBIT Exhibit H Page 1 of 2 © 2004 Bank of America Corporation REMOTE DEPOSIT SERVICES AMENDMENT TO THE TERMS AND CONDITIONS SUPPLEMENTAL SOFTWARE LICENSE PROVISIONS You will notify us, in writing, of each location the Software is installed on your or your agent's site. You may move this Software to another site, but only after giving us written notice of the new site location. Dated: City of Round Rock, Texas 00-35-2568NSBW 03-2005 (CLIENT'S LEGAL NAME) (Signature) Nyle Maxwell (Print Name) Mayor (Print Title) Page 2 of 2 © 2004 Bank of America Corporation Bank of America, •:4 Treasury Services Agreement Accounts Receivable Check (ARC) Service Addendum This Service Addendum is made between Client and Bank and, together with the General Provisions between Client and Bank, forms the Agreement between the parties with respect to the Services defined below. The Agreement becomes effective with respect to a Service only after Client and Bank have also signed the Software License Agreement and the Automated Clearing House (ACH) Service Addendum. Capitalized terms used and not defined in this Service Addendum have the meanings assigned in the General Provisions, or the ACH Service Addendum. The accompanying List of Banks and Services includes the names of the Services currently offered by Bank which are covered by this Addendum. Bank may update the list from time to time. Client may contact its Bank representative at any time in order to receive an updated list. 1. DEFINITIONS (a) "Administrative Returns" means ACH ARC Entries returned for specific reasons, including invalid account number or no account number. (b) "ARC Entry" means an Accounts Receivable Check entry, as defined and provided in the NACHA Rules. (c) "Bank Statement" means, for the applicable account, (i) each periodic account statement issued to Client by Bank, (ii) any written or electronic advice to Client from Bank or (iii) any electronic report produced through one of Bank's information reporting services which Client receives. (d) "Collected and Available Funds" means funds in an account equal to the ledger balance minus float, which in Bank's reasonable determination, are not subject to a hold, dispute or legal process preventing their withdrawal. (e) "NACHA Rules" means the rules of the National Automated Clearing House Association (including any other clearing house rules applicable to automated clearing house transactions), as amended from time to time. (f) "Service" means the conversion of a consumer check received via the U.S. Mail or at a drop box location for the payment of goods or services to a single entry ACH debit. (g) "User Documentation" means any written information Bank provides to Client, including information in electronic format, as amended from time to time, which contains detailed instructions regarding the use of a Service as provided by a particular banking center or office. User Documentation may vary from one jurisdiction to another. Current User Documentation is available upon Client's request. 2. ARC SERVICES (a) The Agreement becomes effective with respect to a Service only after Bank has approved Client's use of the Service. Bank may send Entries to any ACH processor selected by Bank or directly to another bank as reasonably determined by Bank as appropriate. (b) Before using a Service, Client will provide Bank a written list, in a form acceptable to Bank, of persons authorized by Client to perform certain duties in connection with a Service. Client shall update such list from time to time as necessary to reflect any changes in authorized persons. Bank may rely on information and any instructions from any person identifying himself or herself by a name which is included on such list. 3. CLIENT RESPONSIBILITIES (a) Client authorizes Bank to create ACH ARC Entries on Client's behalf as provided in the User Documentation and the NACHA Rules. Client is deemed to be the Originator under the NACHA Rules, and for each and every day a Service is used, 00-35-2428NSBW 10-2004 Page 1 of 3 Client represents and warrants that (i) Client has obtained all necessary authorizations from the Receiver prior to the initiation of any corresponding ACH ARC Entry and (ii) Client accepts as Originator all liability corresponding to the representations and warranties Bank as ODFI makes under the NACHA Rules regarding ARC Entries. (b) Client shall pay Bank for the amount of any returned debit Entries (including rejected debit Entries) or any adjustment Entries accepted by Bank, which Bank has previously credited to Client's account. Such amounts shall be immediately due and payable by Client to Bank. Returned debit Entries appear on Client's reports to the extent agreed by Client and Bank, and Client agrees that Bank need not send a separate notice of debit Entries which are returned unpaid. (c) Client warrants that Client has obtained the necessary authorization from each Receiver after Client has sent each Receiver notice, as set forth in the following sample language: Sample: If you send us a check to make your payment, your check will be converted into an electronic funds transfer. "Electronic Funds Transfer" is the term used to refer to the process in which we electronically instruct your financial institution to transfer funds from your account to our account, rather than processing your check. By sending your completed check to us, you authorize us to use the account information from your check to make an electronic fund transfer from your account for the same amount as the check. If the electronic fund transfer cannot be processed for technical or other reasons, you authorize us to process an image replacement document, substitute check, draft, or a copy of your check. If you do not wish to participate in this check conversion program, please contact us at the customer service number shown on your bill. (d) Client may request Bank to research, repair (when feasible) and either re -originate Administrative Returns by ACH ARC Entry or in a paper form. For purposes of providing Services, including to research, repair (when feasible) and reclear either by re -originated ACH ARC Entry or in a paper form, the Bank will request access to Client's check images or copies in an agreed upon method. Client is responsible for granting Bank such access, and for ensuring that information is provided to Bank in a "read only" format. If an item is ineligible for conversion to an ACH ARC Entry or cannot be processed as an ACH ARC Entry for technical or other reasons, Bank may process these items in a paper form (such as draft or image copy). rporation ACCOUNTS RECEIVABLE CHECK (ARC) SERVICE ADDENDUM 4. COMPLIANCE WITH NACHA RULES AND LAWS (a) Client and Bank shall comply with the NACHA Rules for all Entries whether or not an Entry is sent through the ACH network. Client acts as an Originator and Bank acts as an ODFI with respect to Entries. The NACHA Rules govern if they conflict with this Agreement, except that the file specification requirements in the User Documentation govern if they conflict with the NACHA Rules. (b) Each time Client uses a Service (i) Client warrants that it has obtained the appropriate authorization from each Receiver and the Entries conform to the authorization and comply with the NACHA Rules, and (ii) Client makes the same warranties to Bank as Bank makes under Section 2.2 or any successor section of the NACHA Rules. 5. SUPPLEMENTAL TERMINATION PROVISIONS If the ARC Service is terminated for any reason, Client will immediately return the Software Bank provided Client relating to this Service. 6. SUPPLEMENTAL LICENSE PROVISIONS Client will notify Bank, in writing, of each location the Software is installed on Client's site. Client may move this Software to another site, but only after giving Bank written notice of the new site location, which must be in the United States. 00-35-2428NSBW 10-2004 Page 2 of 3 7. CHANGES TO PROCESSING INSTRUCTIONS Client may request Bank at any time to change the processing instructions for a Service by contacting its Bank representative. Bank will not be obligated to implement any requested changes until Bank has had a reasonable opportunity to act upon them. In making such changes, Bank is entitled to rely on requests purporting to be from Client. For certain changes, Bank may require that Client's requests be in writing, in a form and manner acceptable to Bank, or be from an authorized person designated by Client. In addition, certain requests may be subject to Bank's approval. 8. BANK AGREEMENT Each of the Clients named on the signature page will be deemed a "Client" and each of the banking institutions named on such page will be deemed a "Bank." The individual(s) signing on behalf of each Client has the title(s) specified for the applicable Client and intends by so signing the Service Addendum that each Client be separately bound by the Service Addendum. This Service Addendum, together with the General Provisions between a Client and a Bank, will constitute a separate Agreement between each such Client and each such Bank. This Service Addendum may be signed by Bank in counterparts. © 2004 Bank of America Corporation ACCOUNTS RECEIVABLE CHECK (ARC) SERVICE ADDENDUM IN WITNESS WHEREOF, each of the parties has caused this Service Addendum to be executed as of , by its duly authorized officer(s). CLIENT(S) BANK(S) City of Round Rock, Texas (CLIENT'S LEGAL NAME) (BANK NAME) Title: Mayor (Print or Type) Title: (CLIENT'S LEGAL NAME) (Print or Type) Title: (CLIENT'S LEGAL NAME) (Print or Type) [Signature] By: Name: Nyle Maxwell (Print or Type) FOR BANK USE ONLY GCI Number(s): By: Name: Title: (Signature) (Print or Type) (Print or Type) By: Name: Title: (BANK NAME) (Signature) (Print or Type) (Print or Type) Note: Up to three Client names can be listed above if the individual signing above has authorization to sign on behalf of all Clients. Any unused name blocks should be crossed out. 00-35-2428NSBW 10-2004 Page 3 of 3 © 2004 Bank of America Corporation City of Round Rock Legal business name (as it appears on the Merchant Services Account Application) March 24, 2005 Effective Date Bank of America Processing Fees for Visa° and MasterCard ° transactions: Interchange category (see attached) Visa association fees MasterCard association fees Bank of America processing fee Per Item Authorization fee Discover° Card/NOVUSSM Card brands American Express° Card Diners° Club/Carte Blanche° discount rate JCB Card discount rate Pin Debit Card fees Check Warranty fees Electronic Check Service Electronic Benefits Transfer Card Voice Auth Address Verification Service Return Fee Service Fees Set-up fee (non-refundable) $o.00 N/A N/A N/A N/A $0.60 0.00% N/A N/A N/A N/A $0.50 $0.00 Monthly minimum discount $10.00 Chargeback $15.00 Support Package $5.95 Additional card types $15.00 Special services* *Fee quoted at time of service request 0.0925% 0.095% $0.00 $0.15 per authorization fee per authorization fee per transaction plus of monthly sales minimum $0.50 per transaction plus of check value per transaction fee per call per item per new account/location per month per item per month per location per installation after initial set-up * Visa/MasterCard interchange is charged on monthly net sales. Visa/MasterCard association fees and Bank of America, N.A. processing fees are charged on monthly gross sales. * Diners Club/Carte Blanche and JCB Card discount rates are charged on monthly gross sales. * Visa/MasterCard discount rates: - For lowest interchange, assume magnetic stripe on card is read electronically or if direct marketing merchant, AVS feature is used, including invoice number; only one authorization is obtained for the transaction; and transaction is transmitted for deposit within 24 hours. If these conditions are not met, Visa/MasterCard may assess a transaction surcharge. Interchange rates may vary by card type (see attached). - Also apply to Visa Check® Card, MasterMoneyTM, and ELECTRON° Card. - Are subject to periodic increase of Visa/MasterCard interchange and card association fees, * Certegy Check Warranty Agreement (with rates and fees) will be sent to merchant separately. * American Express and Discover Card/NOVUS Card brands discount rates and fees are established and billed separately by those issuers, who are responsible for settlement, chargebacks, and customer service. * The Per Item Authorization Fee applies to attempted and approved authorizations. In the absence of an amendment to the Agreement specifically addressing funds availability, funds will us be available in business checking accounts 1-3 business days after transaction posting date. Timing will Product Fees Model Terminal Printer PIN Pad Hypercom S9 Check Reader Imprinter Software Other Purchase (plus tax and shipping) /device /device $150.00 /device /device /year Other Products Elec. Check service Online Reporting Fee Fee Association Access Monthly Fee $39.99 /User ID Pricing Acknowledgement I have reviewed the above fee structure of my Bank of America, N.A. ("Bank") merchant services account. I understand that the above stated Visa/MasterCard pricing is based on minimum threshold of an average transaction size of $125 and an annualized Visa/MasterCard sales volume of $1,000,000. The rates and fees quoted by the Bank for acceptance of the American Express Card and Discover Card/NOVUS Card brands are subject to the terms and conditions for each respective Card Issuer. I further understand that the Bank will review those assumptions after a period of actual processing and that my rate could be increased if either the average ticket or volume run rates are lower than the minimum thresholds. In addition, the Bank may pass on charges imposed by credit card associations, such as Visa and MasterCard, resulting from my failure to comply with credit card regulations. The Bank may collect these charges in the same way as other amounts owed by me under the Merchant Services Agreement ("Agreement"). I acknowledge that the Agreement provides for increases in fees. I understand that my application is subject to approval by the Bank and by American Express and Discover Card/NOVUS Card issuers for processing their transactions. Merchant signature by authorized representative Bank representative signature Print name Susan Sutton Date Fee Schedule* Bank of America, N.A. 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E-� 0 o o 1 3 Q. ? 0 0• -Ei 04)24)4)0 cd s r. a s M >' i� - >~ O .4' S. sU. N 4� U all '�' + Q 4Q • "Patrick D. Jones" Card is embossed with: (I) .0 "�'-+ 4r cti �� 05 g t4 U 3 ° O N N. ate, .. " s°. o N Q Q., cc , Q 0'5''o v A-' 2 O w ti,o 0 s~ 0 Uo "' ds '� cci cto ciii' O U ° V sem., '� a, a, ,--. mt v, A o• Y•o-- Fcat O O 2 00 0 '' 4 - 0 aQ 4)vi > L?„ ° 3. ::' .-�-, -0U �N40 ..,-.4 0f,tiU - P. Ar .94"C3 cl N N alcUi, N .. � o U tau z'3 .� k b ai 0.1 a U a, U a, o pv 0 Via.p- h uO —-� ° V(1)i. a ° s-. Back of Card is signed: Acceptable signatures: ()a g — c� O v Q anQ" Y tau b i at a, t a, ,� ax 8 Q, chi U m b0 t4 0 TABLE OF CONTENTS ON M 00 O\ CR C\ M M M *-� N M a Merchant's Application and i Merchant's duties, obligations, warranties Merchant acceptance requirements Merchant's responsibility for acts of others Electronic Equipment ei N M Q- to VO i. O O O 0 0 0 0 iJ L1 U :.1 V 4.) 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U �`: , .m3 -� ti 0V '�? a.� d i Ov3 33 Ri cd dOop % 'Ud¢'',;,H _� :2,5 c3-o°.�`o .>� o3 •=a) z3s..4' 4 o >, .0 " cd , ,:l ....si -' o C3 a o auk � �6O , O Y O .-0 Lat to O -0O s. at 40 zs-j O -4-'0') O ��., o " an +' }U, aUi afi .-. id emrL. +}' O �> r" . - O sUs. ? ,A cd o -y '-''. . ffP.'48 'r� 0>"° U UO O O Ti d 4 U 'Q c,QQNO c 4� 4_40 iz O O O bt.oO > aO j ) UHtea, cn O O goi0N0 > O F-• U am>, s,., a. 4_, o3 ' •0 `. Uo 0 zi3O0 0 O L' cd O 0tg NH 0 4, d 0 a _a •v L O O 1 60 0 4. a) UOL�' cd 0co}. ooU -0 c . 0 0O c'l ONO 8 >,='-. g N xc�: > s • 0° co 0 -- Pa r7 CO ,al 0 at -o . 0 U = at a, 4' -'- cd a)• p U iii U .k"' go 3U v<. o 3 3 0� 0 c4 0 s,41 -J- o a DATE: November 4, 2005 SUBJECT: City Council Meeting - November 10, 2005 ITEM: 13.D.2. Consider a resolution authorizing the Mayor to execute certain amendments, addenda, and agreements to the original Depository and Banking Services Contract with Bank of America. Department: Finance Department Staff Person: Cindy Demers, Finance Director Justification: This resolution authorizes changes to the City's existing depository agreement with Bank of America to provide additional check processing flexibility (Accounts Receivable Check Service addendum and Remote Deposit Services amendment) and to add credit card processing services (Merchant Services Agreement). These changes will result in more efficient check and payment processing as well as allow the City to implement on-line payment services in the future. Funding: Cost: N/A Source of funds: N/A Outside Resources: N/A Background Information: The City will implement two processes that will turn paper checks written to the City into either an electronic funds transfer or an image replacement document. In both cases, the City will no longer be required to physically deposit checks to the bank. The accounts receivable check (ARC) service addendum allows the City to process and convert check payments to an electronic payment, if eligible. If the payment is not eligible for conversion, the payment will be turned into an Image Replacement Document (IRD) for processing under the remote deposit services (RDS) amendment. In addition, the City will set up credit card payment processing with Bank of America under the Merchant Services Agreement. With Bank of America as the City's credit card processor, we will be able to implement on-line payment services. In all cases, the agreements just set forth the processing terms and conditions. The City can implement the services at its discretion. Public Comment: N/A 8a:nkofAmerica Remote Deposit Services Amendment to the Terms and Conditions R -US -11 -,o -!3D2. 00-35-2568NSBW 03-2005 This Amendment ("Amendment") is to the Treasury Services Terms and Conditions Booklet or the Cash Management Services Terms and Conditions Booklet executed by you (the "Booklet") Terms used but not defined in this Amendment will have the meanings given to them in the Booklet. The purpose of this Amendment is to describe the terms and conditions under which we will provide you with the Remote Deposit Service, as described below. Subject to our specific approval, you may use our Remote Deposit Service under the following terms and conditions once you have signed the Authorization and Agreement signature page for the Booklet and this Amendment, and completed any set up forms and testing requirements for the services. REMOTE DEPOSIT SERVICE The Remote Deposit Service allows you to create or have created on your behalf a paper substitute check or image replacement document (IRD) from an electronic image or an original paper check, as described in the applicable User Docurnentation. Check 21 refers to the Check Clearing for the 21St Century Act. CLIENT RESPONSIBILITIES You acknowledge that certain software may be made available to you to assist us in providing you this Remote Deposit Service ("Software"). For any IRD created under this Remote Deposit Service, you are deemed to be the warrantor of certain wan-anties under Check 21, and for each and every day an IRD is created, you accept all responsibilities as warrantor under Check 21 regarding creation of the IRDs. You understand that you are responsible for capturing and sending fully legible copies of the item which will be created as an IRD. You shall pay Bank for the amount of any returned IRDS (including rejected IRDs) or any claims for adjustments accepted by Bank, for any IRD which Bank has previously credited to your account. Such amounts shall be charged as returns to your account and are immediately due and payable by you to us. Returned IRDS appear on your reports to the extent agreed between you and us. Certain returned IRDs shall be redeposited, if you have a separate Reclear Service agreement or arrangement with us. Any IRD created and deposited to your account must comply with all requirements mandated by Check 21. You make the same warranties to us as we make under Check 21 or any successor legislation. You acknowledge that we will apply (1) a Bank of America endorsement in the appropriate area for the bank of first endorsement on the back of each printed 1RD; and (ii) the appropriate legend of legal equivalency of the front of the printed IRD. SUPPLEMENTAL TERMINATION PROVISIONS If the Remote Deposit Service is terminated for any reason, you will immediately return the Software we provided you relating to this Service. Page 1 of 2 C. 2004 Bank of America Cornrxarinn REMOTE DEPOSIT SERVICES AMENDMENT TO THE TERMS AND CONDITIONS SUPPLEMENTAL SOFTWARE LICENSE PROVISIONS You will notify us, in writing, of each location the Software is installed on your or your agent's site. You may move this Software to another site, but only after giving us written notice of the new site location. Dated: ) / r Q -05 00-35-2568N58w 03-2005 City of Round Rock, Te, as (CU S G re Nyle Maxwell {Print Name) Mayor {Print Title) Page 2 of 2 © 2004 Bank of America i'.nrnnratinn Bankof America Treasury Services Agreement Accounts Receivable Check (ARC) Service Addendum This Service Addendum is made between Client and Bank and, together with the General Provisions between Client and Bank, forms the Agreement between the parties with respect to the Services defined below. The Agreement becomes effective with respect to a Service only after Client and Bank have also signed the Software License Agreement and the Automated Clearing House (ACH) Service Addendum. Capitalized terms used and not defined in this Service Addendum have the meanings assigned in the General Provisions, or the ACH Service Addendum. The accompanying List of Banks and Services includes the names of the Services currently offered by Bank which are covered by this Addendum. Bank may update the list from time to time. Client may contact its Bank representative at any time in order to receive an updated list. 1. DEFINITIONS (a) "Administrative Returns" means ACH ARC Entries returned for specific reasons, including invalid account number or no account number. (b) "ARC Entry" means an Accounts Receivable Check entry, as defined and provided in the NACHA Rules. (c) "Bank Statement" means, for the applicable account, (i) each periodic account statement issued to Client by Bank, (ii) any written or electronic advice to Client from Bank or (iii) any electronic report produced through one of Bank's information reporting services which Client receives. (d) "Collected and Available Funds" means funds in an account equal to the ledger balance minus float, which in Bank's reasonable determination, are not subject to a hold, dispute or legal process preventing their withdrawal. (e) "NACHA Rules" means the rules of the National Automated Clearing House Association (including any other Bearing house rules applicable to automated clearing house transactions), as amended from time to time. (f) "Service" means the conversion of a consumer check received via the U.S. Mail or at a drop box location for the payment of goods or services to a single entry ACH debit. . (g) "User Documentation" means any written information Bank provides to Client, including information in electronic format, as amended from time to time, which contains detailed instructions regarding the use of a Service as provided by a particular banking center or office. User Documentation may vary from one jurisdiction to another. Current User Documentation is available upon Client's request. 2. ARC SERVICES (a) The Agreement becomes effective with respect to a Service only after Bank has approved Client's use of the Service. Bank may send Entries to any ACH processor selected by Bank or directly to another bank as reasonably determined by Bank as appropriate_ (b) Before using a Service, Client will provide Bank a written list, in a form acceptable to Bank, of persons authorized by Client to perform certain duties in connection with a Service. Client shall update such fist from time to time as necessary to reflect any changes in authorized persons. Bank may rely on information and any instructions from any person identifying himself or herself by a name which is included on such list. 3. CLIENT RESPONSIBILITIES (a) Client authorizes Bank to create ACH ARC Entries on Client's behalf as provided in the User Documentation and the NACHA Rules. Client is deemed to be the Originator under the NACHA Rules, and for each and every day a Service is used, 00-35-24281'488W 10-2004 Page 1 of 3 Client represents and warrants that (i) Client has obtained all necessary authorizations from the Receiver prior to the initiation of any corresponding ACH ARC Entry and (ii) Client accepts as Originator all liability corresponding to the representations and warranties Bank as ODFI makes under the NACHA Rules regarding ARC Entries. (b) Client shall pay Bank for the amount of any returned debit Entries (including rejected debit Entries) or any adjustment Entries accepted by Bank, which Bank has previously credited to Client's account. Such amounts shall be immediately due and payable by Client to Bank. Returned debit Entries appear on Client's reports to the extent agreed by Client and Bank, and Client agrees that Bank need not send a separate notice of debit Entries which are returned unpaid. (c) Client warrants that Client has obtained the necessary authorization from each Receiver after Client has sent each Receiver notice, as set forth in the following sample language: Sample: If you send us a check to make your payment, your check will be converted into an electronic funds transfer. "Electronic Funds Transfer" is the term used to refer to the process in which we electronically instruct your financial institution to transfer funds from your account to our account, rather than processing your check. By sending your completed check to us, you authorize us to use the account information from your check to make an electronic fund transfer from your account for the same amount as the check. If the electronic fund transfer cannot be processed for technical or other reasons, you authorize us to process an image replacement document, substitute check, draft, or a copy of your check. If you do not wish to participate in this check conversion program, please contact us at the customer service number shown on your bill. (d) Client may request Bank to research, repair (when feasible) and either re -originate Administrative Returns by ACH ARC Entry or in a paper form. For purposes of providing Services, including to research, repair (when feasible) and recJear either by re -originated ACH ARC Entry or in a paper form, the Bank will request access to Clients check images or copies in an agreed upon method. Client is responsible for granting Bank such access, and for ensuring that information is provided to Bank in a "read only" format. If an item is ineligible for conversion to an ACH ARC Entry or cannot be processed as an ACH ARC Entry fortechnical or other reasons, Bank may process these items in a p per form (such as draft or image copy). 4. COMPLIANCE WITH NACHA RULES AND LAWS (a) Client and Bank shall comply with the NACHA Rules for all Entries whether or not an Entry is sent through the ACH network. Client acts as an Originator and Bank acts as an ODFI with respect to Entries. The NACHA Rules govern if they conflict with this Agreement, except that the file specification requirements in the User Documentation govern if they conflict with the NACHA Rules_ (b) Each time Client uses a Service (i) Client warrants that it has obtained the appropriate authorization from each Receiver and the Entries conform to the authorization and comply with the NACHA Rules, and (ii) Client makes the same warranties to Bank as Bank makes under Section 2.2 or any successor section of the NACHA Rules. 5. SUPPLEMENTAL TERMINATION PROVISIONS If the ARC Service is terminated for any reason, Client will immediately return the Software Bank provided Client relating to this Service. 6. SUPPLEMENTAL LICENSE PROVISIONS Client will notify Bank, in writing, of each location the. Software is installed on Client's site. Client may move this Software to another site, but only after giving Bank written notice of the new site location, which must be in the United States. 00-35 2428NS8W 10-2004 Page 2 of 3 ACCOUNTS RECEIVABLE CHECK (ARC) SERVICE ADDENDUM 7. CHANGES TO PROCESSING INSTRUCTIONS Client may request Bank at any time to change the processing instructions for a Service by contacting its Bank representative. Bank will not be obligated to implement any requested changes until Bank has had a reasonable opportunity to act upon them. In making such changes, Bank is entitled to rely on requests purporting to be from Client. For certain changes, Bank may require that Client's requests be in writing, in a form and manner acceptable to Bank, or be from an authorized person designated by Client. In addition, certain requests may be subject to Bank's approval. 8. BANK AGREEMENT Each of the Clients named on the signature page will be deemed a "Client" and each of the banking institutions named on such page will be deemed a "Bank." The individual(s) signing on behalf of each Client has the title(s) specified for the applicable Client and intends by so signing the Service Addendum that each Client be separately bound by the Service Addendum. This Service Addendum, together with the General Provisions between a Client and a Bank, will constitute a separate Agreement between each such Client and each such Bank. This Service Addendum may be signed by Bank in counterparts. © 2004 Bank of America Corporation ACCOUNTS RECEIVABLE CHECK (ARC) SERVICE ADDENDUM IN WITNESS WHEREOF, each of the parties has caused this Service Addendum to be executed as of kilcj/ Vis', by its duly authorized officer(s). CLIENT(S) City of Round Rock, Texas (CLIENT'S LEGAL NAME) Title: Mayor (Print or Type) Title: {CLIENTS LEGAL NAME) (Print or Type) Title: {CLIENTS LEGAL NAME) [Signature By: (Print or Type) Name: Nyle Maxwell (Print or Type) FOR BANK USE ONLY GCI Number(s): BANK(S) JGc, iti r 1 0P 8y: (BANK NAME) Signa re) Name: l�`le1rS�. K.`,)Scar) (Print or Type) Title: (fir` C e Pres (Print or Type) By: Name: Title: (BANK NAME) (Signature) (Print or Type) (Print or Type) Note: Up to three Client names can be listed above if the individual signing above has authorization to sign on behalf of all Clients. Any unused name blocks should be crossed out 00-35-2428NS8W 10-2004 Page 3 of 3 © 2004 Bank of America Corporation MERCHANT SERVICES AGREEMENT Fee Schedule City of Round Rock Legal business name (as it appears on the Merchant Services Account Application) Bank of America Processing Fees for Visa® and MasterCard ® transactions: Interchange category (see attached) Visa association fees MasterCard association fees Bank of America processing fee Per item Authorization fee Discover` Card/NOVUS' Card brands American Express® Card Diners® Club/Carte Blanche® discount rate JCB Card discount rate Pin Debit Card fees Check Warranty fees Electronic Check Service Electronic Benefits Transfer Card Voice Auth Address Verification Service Return Fee Service Fees Set-up fee {non-refundable) Monthly minimum discount Chargeback Support Package Additional card types Special services* • 0.0925% 0.095% $0.00 $0.15 N/A per authorization fee N/A per authorization fee N/A N/A $0.60 per transaction plus 0.00% of monthly sales NIA minimum $0.50 N/A per transaction plus N/A of check value NIA per transaction fee $0.50 per call $0.00 per item Fee quoted at time of service request $0.00 per new account/location $10.00 per month $15.00 per item $5.95 per month per location $15.00 per installation after initial set-up March 24, 2005 Effective Date BafkofAttferica "Visa/MasterCard interchange is charged on monthly net sales. Visa/MasterCard association fees and Bank of America, N.A. processing fees are charged on monthly gross sales_ • Diners Club/Carte Blanche and JCB Card discount rates are charged on monthly gross sales. * Visa/MasterCard discount rates: - For lowest interchange, assume magnetic stripe on card is read electronicaffy or if direct marketing merchant, AVS feature is used, including invoice number; only one authorization is obtained for the transaction: and transaction is transmitted for deposit within 24 hours. If these conditions are not met, VisalMasterCani may assess a transaction surcharge. Interchange rates may vary by card type (see attached). - Also apply to Visa Check° Card, MasteiMoney"r, and ELECTRON° Card. - Are subject to periodic increase of Visa/MasterCard interchange and card association fees, ' Certegy Check Warranty Agreement (with rates and fees) will be sent to merchant separately. *American Express and Discover Card/NOVUS Card brands discount rates and fees are established and bitted separately by (hose issuers, who are responsible for settlement, chargebacks, and customer service. *The Per Item Authorization Fee applies to attempted and approved authorizations. In the absence of an amendment to the Agreement specifically addressing funds availability, funds will us be available in business checking accounts 1-3 business days after transaction posting date. Timing will Product Fees Model Purchase Terminal(plus tax and shipping) /device Printer /device PIN Pad Hypercom S9 $150.00 /device Check Reader /de vice Imprinter Software /year Other Other Products Elec. Check service Online Reporting Fee Fee Association Access Monthly Fee $39.99 /User ID Pricing Acknowledgement I have reviewed the above fee structure of my Bank of America, N.A. ("sank") merchant services account i of an average transaction size of $125 and an annualized Visa/MasterCard sales volume of $1,000,000- The rates and fees quoted by the Bank for acc of that the above stated VisafMasterCard pricing is based on minimum threshold Discover Card/NOVUS Cana brands are subject to the terms and conditions for each respective Card issuer. eptance of the American Express Card and t further understand that the Bank will review those assumptions after a period of actual processing and that my rate could be increased if either the average ticket or volume run rates are lower than the minimum thresholds. In addition, the Bank may pass on charges imposed by credit card associations. such as Visa and MasterCard, resulting from my faikire to comply with credit card regulations. The Bank may collect these charges in the same way as other amounts owed by me under the Merchard Services Agreement ("Agreement"). 1 acknowledge that the Agreement provides for increases in fees_ 1 understand that my applica� ject to approval by the Bank and by American Express and Discover Cand/NOVUS Card issuers for transactions. processing their NILE frIA)Cm)6LL name y, Susan Sutton ePresenia5ve S Print name and rep code Fee ScheduleDank of America, N.A. Member FDIC' 02005 Bank of America Corporation Chart numbers 2221-3221-V8IP and 21221-322 f-MCIP 11-/D-05 Dare Date Merchant Services Agreement Bank of America C: m Y0 d 0 b v at ' CCIo�wmwU . � 14 >'-o a Cd o s o 0.1 �ovc oEv2. U a 0 co Q0 b cd 00 Y.1 i o o .1 0 3 0 tea) 0' a 0w 7-. .0 a� m o CI �. a) y i1 O 0 0 -- .. ^' ti734 . �-' ' N 00 N Q A C o o- .fl0 s_, y v ro 0 a it'l Cd s- ai A Q -`E 0 v ai Y v (n X 0 0 0 0 U. ,. CL 0. 0 0 nO QaA- 20 q-. . o v 3 O' aU. Q---S � at 0 0. 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Cx 43 6 •v E ❑ 41 `v " 0 Q W 1C 0 rn ° .° en o a N .r M 0 . ,-1 IN '~ o 0 0 .-3N N N 414 N N t4 o N�0 O "OU ..O cd fl i. v� 0 gV, gto.N -o aiat p 4s+ 'oIli ma 0 E o U I) U i. 0 40 O Y p. � � ,x, 3 W E-+ U... 0-. at T. o 5.. _u N ,4 U 0f1+ Y of w ra o 6n O h p174, . °3w •o aw 43 Y U O N N U N 0-' N c N ca O to a. > h m' 4 ti. Q e•1 0 M N w N 0 V o a A .. al U •bO I. O O y N 4, ci Y -o o •o U z 2 O O YO at 4) Y y m R A O o .0 •o O �,p 0 alb. 6 m O .' U 1...4... +o C.) N N O •o at O U Vl z,0 j Tel 0 U ? .9y e �' t -d O 0 U c0 .U. N 0 E a o 4al -Vas . al 0 0 Y .0 o y as g O y >' -00 0 ,-0, 'b "' 0h.fl N -b 0O 2 '> •S -Li o voO�N _0 al 4 NyU O'q U 2 0 Y is • i. o f N M V1 B) For lodging reservations: 6) O S <N G Cot v'�N O v O ccl 'o :..: aJ cC .7,8 UN .> NQ U4-7C)v4=U U U m -U N .b U'o 0oU ...w -'O .12 - y y P..Y w atn „•-0N 0fl m - y N •5 N •) g O 110 •... 0 N"+zU y. 0, .O N N 0, 0 y O o ; .a 'a.. fl14. U O OU XEE-WU0 U . 730 O (DO 0° U iCC 4.0 9) to .0. a/ 'Y O O 1::)." . S. 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O m 0"•.. i"' O a3 O O N g g Y 0 11 & ,b 0 0 0 v 0. 0 0 at 0 °' 0 3`� 9.0 o m 0 o E O a2i - „ y P, .0 q q 0 0 4_, "Q v3 O O U b0 0 6) ii pal 0 : a) �O 0 b0 0 U V'E E . •- 30-. 0 0 0 E8 0 " 0 U w-.. f1,ate.. 3 0 >" 8 0 sw. id 8 N m Q For lodging reservations; o 0 a 6) a: 0 3" o an -0 a) U O :w ° y -0 0o r Yy-0 1 _ 4 v ooct x Y ' 4 w .0 Ro 0 .5U,0s-0 n -0 o N 0 Oo us O O 43 Y 0 al O 0 ., iC al t03 .73 •3 -d 0 _ 4 r , O b0 ai �3 0 Y 9 }, a, 5 I ID. a'i-omN O ate...U 'L! N al 73 be � Cd 0 U t7 w -) 99 ai�0 94)8.8 a y t~-. Y is ' 0 0 U ." Y .fl 0 0 Y G. -0 0 0 a) vii.4! a, "•3 �':I: oav3003 40 s� -: f3...--. w ; B) Cancellations, a) .4-.w _tol a. a al O 2 us g "a4a0 a3 al F . 2 a) '61 o U .- " N O�}' N TO ' 4) ¢jo p' g U ti .. ' w 2 U o w 0. OpYo 6) 0 04 V Ypi) AU ) . a-. 'O 0 a-..A.�a ) w _ , WO0 U O Ji0 1-3. u s i. O � .g QUg. U � .� � o o ._ � cow 049al b tC .'7 as O a) U to t••) ,- �-. 0 U 4., 44 43 o yn, sU. N_ 0 us 0 aU ' a !! A 6 « a • O 3 a2 5+4p . 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