O-82-964 - 8/26/1982ORDINANCE NO. 964
AN ORDINANCE AMENDING CHAPTER 4, SECTION 4.D., CODE
OF ORDINANCES, CITY OF ROUND ROCK, TEXAS TO CHANGE
THE DATE UTILITY BILLS BECOME DELINQUENT; TO REDUCE
THE NOTICE PERIOD BEFORE UTILITIES ARE DISCON-
NECTED; TO PROVIDE A FEE FOR HAND DELIVERED NOTICES
AND OTHER MINOR TECHNICAL CORRECTIONS.
BE IT ORDAINED BY THE COUNCIL OF THE CITY OF ROUND ROCK,
TEXAS
I.
That Chapter 4, Section 4.D. Code of Ordinances, City of
Round Rock, Texas is hereby amended to read as follows:
D. BILLS
(1) Due Date
Bills for water, sewer, and garbage collection
shall be dated and mailed at such time as may
be directed by the City Manager, and payment
for such bills is due on or before the tenth
(10th) day following the mailing of the bills.
(2) Penalty
Any bill not paid by the tenth (10th) day
following the mailing of the bills shall be
deemed past due and a late fee of Two Dollars
and Fifty Cents ($2.50) or ten (10%) percent of
the total amount due, whichever is more shall
be assessed. If it becomes necessary to hand
deliver the notice provided for below, an
additional fee of $5.00 shall be assessed.
(3) Disconnection of Services
If a bill continues to be past due for a period
in excess of ten (10) days, the water supply to
the user shall be shut off and the meter
removed. Water service shall not be resumed
until all amounts are paid in full, including
all fees and a Twenty -Five ($25.00) Dollar
meter replacement fee. Replacement meters will
be installed up to 5:00 o'clock P.M. of any
business day. Any request for replacement of
meters received after 5:00 o'clock P.M. will be
made on the next business day, except in the
case of emergency situations threatening life
or health.
(4) Notice
After a bill has become past due, the City
shall mail to the user at his last known
address a written notice stating that the bill
is presently delinquent and that the user's
water supply will be disconnected if the bill
and all fees are not paid within ten (10) days
of the date the bill became delinquent. A final
notice shall be delivered to the users' address
on the day before the water supply is to be
disconnected.
(5) Hearing
Any user who has reason to believe that his
bill is inaccurate shall have the right to
request a hearing before the City's Director of
Finance within the aforementioned ten (10) day
period. If for any reason the Director of
Finance is unable to grant a hearing within
that time period, the disconnection of utili-
ties shall be delayed until after a hearing is
provided. The decision of the Director of
Finance concerning the accuracy of any utility
bill shall be deemed final.
II.
The invalidity of any section or provision of this
ordinance shall not invalidate other sections or provisions
thereof.
All ordinances, parts of ordinances, or resolutions in
conflict herewith are expressly repealed.
READ and APPROVED on first reading this the /p? 72,
day
READ,
19/a.
APPROVED and ADOPTED on
the 7H day of
ATTEST:
, 19
second reading this
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L�R L. O n, Mayr
City of Round Rock, Texas
JIANNE LAND, City Secretary
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